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March 2023

This Week in Copiers Five Years Ago

This Week in Copiers Five Years Ago

First Week of April 2018

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Real Copier Sales

Differentiating the price buyer from the value buyer was a conversation I had last week with one of our VIP/Premium Print4Pay Hotel members.

I'll start with why I found this to be an important topic.  If you follow or are connecting with many of the sales soothsayers on Linkedin most of them are missing the point when it comes to selling.  Note I did not mention sales but "selling" which is the act of closing the deal.  you can read more here

Enjoy these awesome copier threads from 5 years ago

KONICA MINOLTA SOLIDIFIES ITS LEADERSHIP POSITION IN NEW IDC SMART MULTIFUNCTION PRINTER (MFP) VENDOR ASSESSMENT REPORT

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print is a people-based relationship business, and that a positive sales and/or customer service experience that goes above and beyond expectation is usually a clincher in a new deal or critical for a renewal.” “Konica Minolta is recognized as a leading MFP Provider. When copy/print solutions are needed, this is a vendor with a wide range of hardware offerings that are enhanced by an array of software and services,” says Keith Kmetz, Vice President, Imaging, Printing and Document Solutions at IDC
Blog Post

Memoirs of a Copier Sales Person "Stranger Things Can Happen"

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Early in the year I stated that 2018 started out poorly, had a very good February and a so so March. It's only April 3rd and I'm already feeling the squeeze even with 14 selling days selling days left in the month. After years and years of having the month close early. The thought of it being only April 3rd and fourteen selling days left can mess with your salespsyche. A few weeks ago I'm in as a referral for a net new account. It's rather large with two color A3 copiers, three hi speed mono
Topic

Xippa: Independent Copier Lease and Managed Print Services Contract Specialist Market Update 2018

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Seattle, WA, April 05, 2018 --( PR.com )-- Virtually all copier lease advice for the Customer comes from copier equipment suppliers. There is a lack of Independent Copier Consulting Companies that help Customers with copier lease and Managed Print Services “MPS” contract negotiations. Xippa Customers state they will never negotiate another lease or MPS contract without Xippa involvement. Customers continue to use copier equipment suppliers as their lease expert resource, which might not be in
Topic

Kyocera to rebadge Ricoh MP Pro 8200EX?

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Can anyone clarify this? Heard this today just want to verify.
Topic

Award-Winning Health System Selects CynergisTek's Managed Print Services

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-thinking health system realized that it was time to redesign their print ecosystem, especially after implementing a new EHR,” said Sean Hughes, Executive Vice President of Managed Print Services of CynergisTek. “Despite the prevalence of EHRs and other electronic health information systems, the industry saw an increase in the number of print devices (including copiers, printers, fax machines, etc.) utilized by provider organizations last year. Right-sizing their fleet by aligning the number of
Topic

Ricoh earns ENERGY STAR® Partner of the Year Award for 3rd consecutive year

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to provide a framework to assess the environmental and energy efficiency of goods movement supply chain. Ricoh's work will contribute to the Partnership's overall savings of 144.3 million barrels of oil, $20.6 billion in fuel costs, 61.7 MMT of carbon dioxide, 1.07 million tons of nitrogen oxides and 43,000 tons of particulate matter, the equivalent of taking 13 million cars off the road. All Ricoh manufacturing and production sites worldwide are certified ISO 14001 compliant for their
Topic

Sentinel Capital acquires UBEO Business Services

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an installed base of approximately 20,000 machines and maintains long-term relationships with leading vendors such as Konica Minolta, Kyocera, Ricoh, and Xerox. “We are very excited about the acquisition of UBEO and partnering with a regional market leader with a stable, highly recurring business model, high margins and strong free cash flow characteristics,” said Scott Perry, a partner at Sentinel. “As the largest independent dealer in Texas, UBEO is a scalable platform and ideal for

Flexpress Buys EFI Pro 16h LED Hybrid Wide-Format Printer to Win in DFW’s Growing Graphics Market

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products for local events and tradeshows. Fast printing, with lower operating costs The Pro 16h model runs up to 30% faster than other EFI entry-level hybrid inkjet devices. The EFI Fiery® proServer Core digital front end (DFE) on the printer helps drive the high productivity with EFI FAST RIP acceleration technology, RIP-and-print-on-demand functionality, and the ability to print pre-RIPed files at the printer interface. The printer’s “cool cure” LED technology cures prints at lower temperatures
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Florida men accused of ripping off Xerox for $25M indicted

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the printers, the brothers and Day paid Xerox for toner based on how much they printed. Prosecutors say the brothers misrepresented how much they were printing, using far more toner than average, to sell the toner -- including selling $11 million in toner to a person in Florida. The profits were shared with Fisher, prosecutors say. Investigators said the defendants claimed to be making millions of prints, but some of the printers were still in boxes. The deception cost Xerox $25 million
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Ricoh Appoints New President and CEO for the Americas

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MALVERN, Pa. - April 2, 2018 - Ricoh USA, Inc. today proudly announced that Joji Tokunaga has been appointed President and Chief Executive Officer of Ricoh in the Americas. He brings 33 years of sales, marketing and management experience to this latest leadership position. In this role, Mr. Tokunaga will spearhead the North America team's efforts to bring the global RICOH Ignite growth strategy to its valued customers and Ricoh Family Group (RFG) dealer partners. Glenn Laverty remains Senior
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Canon U.S.A. Earns 2018 ENERGY STAR® Partner of the Year - Sustained Excellence Award

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. Environmental Protection Agency (EPA) to deliver cost-saving energy efficiency solutions. Together, since 1992, ENERGY STAR and its partners have helped save American families and businesses over $450 billion and over 3.5 trillion kilowatt-hours of electricity while also achieving broad emissions reductions—all through voluntary action. About Canon U.S.A. , Inc. Canon U.S.A. , Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United
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Sharp Electronics Given 5-Star Rating in CRN's 2018 Partner Program Guide

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. subsidiary of Japan's Sharp Corporation. Sharp is a worldwide developer of one-of-a-kind home appliances, networked multifunctional office solutions, professional displays, robotics and energy systems. Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation, markets Sharp's business products, including MX Series multifunction printer (MFP) systems, professional and commercial displays and Skywell™ atmospheric water generators. Sharp was honored as an
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NovaCopy Announces Corporate Name Change to Novatech

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and productivity." Recognized industry-wide for its award-winning service, Novatech is an authorized technology and solution provider for Konica Minolta, Canon, HP, Markforged and other global manufacturers. As part of its strategic focus, Novatech plans to continue, and build upon, the fast and efficient on-site and remote service it provides to thousands of customers throughout the United States . "We truly care about our customers' businesses and it's our belief that when a customer's equipment
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Network Sharing a Canon Printer

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Hi. so I have installed CUPS, and I have a Canon MF4100 Series printer, which I'd like to share over network. I've added the printer in CUPS, but the drivers aren't there (model does not appear in the list), so I've tried to set it up using RAW. That does not work either. It either says the computer can not communicate with the printer (from local UFRII driver on my mac), or it just send the page, but does not actually print anything. The drivers that Canon provides are for x86 only, and the
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Canon U.S.A.'s President and C.O.O. Yuichi Ishizuka Appointed President and C.E.O of Canon Europe, Mr. Kazuto Ogawa Named President and C.O.O. of Canon U.S.A.

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Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A. , sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com . † Based on weekly patent counts issued by United States Patent and Trademark Office. Canon U.S.A. Web site: http://www.usa.canon.com For sales
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Memjet and Canon Enter Into Cross-License Inkjet Technology Agreement

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of markets, including desktop labeling, mailing and addressing, wide format and commercial press. The DuraLink digital printing platform expands Memjet’s industry-leading speed, simplicity and affordability to a broader range of commercial, packaging and industrial printing markets. Features of DuraLink include a new long-life printhead with 5x nozzle redundancy, super durable pigment ink, 2.5-meter (100˝) maximum print width and impressively versatile modularity, providing the ultimate
Blog Post

Carolina Wholesale, the Eighties, Nineties and Today

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in the eighties it was all about moving boxes and most dealers had no problem wholesaling us Mita or Minolta copiers. After a few years we were Authorized for Adler Royal, Towa copiers (does anyone remember these), which were OEM's by Sanyo. Talk about BIG brand names! But, it just wasn’t the sales of copiers that paid the bills. We sold calculators, typewriters, typewriter ribbons, correction tapes, and some of the personal copiers that were just starting to hit the market in the late eighties
Reply

Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Hate to say it but the last time Kyocera did this with Ricohs it ended badly. I hope Kyocera isn't going to try it again. I doubt if my dealership will be buying any if that is the case. We will sell our other line first. The kickoff is this month and I can't imagine them releasing it before then. I will do some digging and see what's up. With that said Kyocera does not have any production or even light production equipment with a full finishing line... trimmers, large high cap trays etc. So
Reply

Toshiba Says Unable to Meet End-March Deadline for Chip Unit Sale

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March 30, 2018, at 4:52 a.m. Toshiba Says Unable to Meet End-March Deadline for Chip Unit Sale More FILE PHOTO: The logo of Toshiba Corp is seen as window cleaners work on the company's headquarters in Tokyo, Japan, February 14, 2017. REUTERS/Toru Hanai/File Photo Reuters TOKYO (Reuters) - Toshiba Corp said on Friday it would not be able to complete an $18 billion deal to sell its prized chip unit by an agreed deadline at the end of March, as it had not received anti-monopoly approval from
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Toshiba CEO promises turnaround in 5 years, beefed up ethics

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were tougher. Toshiba has been embroiled in an accounting scandal involving massive doctoring of books. “I feel that the organization is determined to change,” Kurumatani told reporters Tuesday at Toshiba’s Tokyo headquarters. read the rest here
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OC department heads play copy cats in court

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Posted on The Record Live Four different county departments scored new copy machines to replace decade-old equipment. Commissioners voted 4-0 to spend a total of $22,400 for the auditor, adult probation, elections and purchasing departments to get Minolta and Sharp copiers. County Judge Stephen Brint Carlton was absent for the fourth straight week. He has been on Air Force reserve duty at the Pentagon for the past three weeks. At the March 13 commissioners’ meeting, Human Resource Director Lori

Re: Memoirs of a Copier Sales Person "Stranger Things Can Happen"

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Nice article. Hope all is well. Hope snow is over for now.
Reply

Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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ty, so I guess it is confirmed
Reply
Blog Post

Are You Creating Differentiation or Blending Into The Sea Of Sameness?

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business conversations you must speak the language of leadership. This language clearly conveys your ideas to your audience. Use language which precisely explains your thinking to the hearts and minds of those whom you wish to move to action, your clients and prospects. Don't become an empty suit in their eye There's a shift occurring that's making the sales profession much more difficult. Sales people, you must come to grips that you have less time with the buyer to create and demonstrate value as
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Re: Mac Printing Defaults

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Also make sure you have the actual print driver from the Ricoh webpage and not the generic drivers built into the Mac OS.
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Re: Ricoh MP 301 toner question

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My understanding is MICR is just an additive that you can add to any toner. You'd just have to source it and figure out how much to add.
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Lexmark Given 5-Star Rating in CRN's 2018 Partner Program Guide

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elements in their channel programs. To determine the 2018 5-Star ratings, The Channel Company's research team assessed each vendor's partner program based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication. Lexmark's Partner Programis a global and integrated marketing program that empowers partners to effectively win more business opportunities by taking advantage of Lexmark
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Color-Logic Certifies HP Indigo 6900 Digital Press with Silver Ink

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clients with a simple print production process that yields dramatic results. Color-Logic decorative effects utilize the existing workflows of printers and designers, yielding dynamic results without the use of special equipment. Color-Logic supports the value of print and works with designers and printers to enhance their printed media. For more information, visit www.color-logic.com or call +1-513-258-0047. - End - HP Indigo Color-Logic Label Hi-Res Image Available
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AstroNova Announces First Commercial Shipments of Trojan™ T4

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Germany. Product demonstrations are available at all of the ITCs. “The response to the T4 – and the entire new TrojanLabel product line – has been exceptional,” Woods said. “Customers recognize that AstroNova has the most feature-rich lineup of on-demand, in-house digital label printing solutions on the market. In addition, they appreciate the fact that we offer not just fantastic printers but entire label printing solutions, including supplies, accessories and end-to-end customer support
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Re: Xippa: Independent Copier Lease and Managed Print Services Contract Specialist Market Update 2018

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Any credible rep will advise about leasing pitfalls. For example: 1. I tell every client in detail about their end of lease options 2. I explain the documentation fee to all clients 3. I always recommend a 36 month lease unless the client demands 48 or 60 4. I explain the insurance charges to every client. In fact I explain the difference between the leasing companies insurance and the clients BOP policy. Found out years ago that Business Owner Policies do not cover flood. Leasing companies...
Comment

Re: Carolina Wholesale, the Eighties, Nineties and Today

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We were just talking about the 80's Thursday and how the first company my dad worked for would buy like 75-100 minolta's at a time and they would be gone in a matter of a few days and he was wholesaling them to anyone, anywhere, who would buy them including their own market. Then the sales reps were having to go up against their own boxes in deals being sold by other people
-=Good Selling=-

Should We Celebrate Our Wins as Much as Our Loses?

The last three weeks has been more about loses rather than wins. We all love to celebrate the wins with our peers, however when it comes to losing that's a song we don't want to sing about.

With every lose I'll always ask the client why we (I) lost.  Three weeks ago I did a Better Call Art video about the benefits of losing.  That was the week where I lost 60K in opportunities and one of those was a $25K net new.

I had a good shot at winning this because the client was not happy with the current sales person. In addition I've been contacting them off and on for four plus years.

Appointment

Push comes to shove and I have my opportunity.  I ask all the right questions about what they need and the pain points.  The major pain point was the sales person/vendor they had.  Nothing stood out during discovery, and there was no knock out feature that I could leverage.  Of course I promoted our IM technology and decided to offer two MFPs with one for color and one for black.  Basically a direct replacement of their current 55 ppm color and 50 ppm black A3s.  I responded with a 60 ppm color and 50 ppm black A3.

I Tried

I was not able to able to get the appointment to bring the quote and review with the client.  I tried several times but was not able to secure that meeting.

What I should have done is refused to give them the quote, however knowing that they had pain with the current provider I opted to send them the quote.  Mind you, this is why I lost.

Losing

After losing I question the client about why? I was told that after reviewing the quote from the existing vendor (I still don't understand why they even entertained a quote from the existing vendor)  that our prices were almost identical in price.  They choose to stay with the existing vendor because their devices would print twice as fast as mine and since we were about the same cost they wanted to stay with the same vendor.

Yes, I was like what? I asked,  "so you bought 120ppm color and 100 ppm color MFP for the same price we offered?" I know this competitor and they don't have MFPs that fast for the cost we offered.  There's just no way. The clients response was we already signed the order.  I countered with nothing is set in stone until the MFPs are delivered.  I'm here if you need me.

The moral of this story?  I should have pressed for the review meeting and walked away from delivering the quote.  I understand how hard that is to walk, however I should have done a better job because that review meeting would have flushed out what the competitor was doing.

Yes, so even with all of my experience I can still lose because I did not stand my ground and thought I had the advantage.  Stupid me and this won't happen again.

I am no fan of celebrating a loss, but this loss teaches me a lesson, and from time to time we need to be reminded that we can't cut corners when we want to win.

-=Good Selling=-

The Rise Of The Remote Work-From-Home Workforce

The Rise Of The Remote Work-From-Home Workforce

The 2020 COVID-19 pandemic created chaos in the workspace, forcing companies to find new ways to operate outside the traditional workspace. For most of us, working from home was considered to be an impossibility. Few businesses had reason to consider a remote workforce as something worthy of research, investment, or consideration as a part of their future development.

Yet, as of December 2020, around 71% of employed adults performed at least a portion of their jobs from their homes. And, while some individuals have voiced a desire to get back to the office, approximately 54% of workers have said they would like to continue having work-from-home flexibility in the future. How did we realize such a startling turnaround?

The Rise Of The Remote Workforce

It all began when the world was introduced to SARS-COV-2, the virus which causes COVID-19. Understanding this was an easily transmissible disease, and with limited knowledge of its potency and long-term effects, governments were quick to implement widespread shutdowns and regulations, including school closures.

Many businesses, faced with growing demand from parents, who now must stay home with their children, and rising health concerns from other employees, were forced to investigate and invest in the technology required to facilitate a remote workforce and keep their business operating.
Suddenly, software as a service (SaaS) and connected services companies such as remote monitoring software, cloud-based database options like Microsoft Azure, secure VPNs, video conference and meeting software like Zoom, project management platforms such as Slack and GroupMe, and managed print services software like PowerMPS are getting a boost of buy-in and market share.

Where Did Remote Work Technology Come From?

While most of us have believed working from home was a pipe-dream, the hardware, and software to facilitate a remote infrastructure have long been in development.

Building on growing speed and access to the internet, innovative technology companies have been working to find ways that reliably keep business travelers connected and find ways to support international and regional offices operating as a united organization. As a result, the past couple of decades have been a boom for customer management, communications, and cloud storage tools.

As businesses continue to expand beyond local, state, and even national borders, tools to consolidate and manage other standard operations have also grown in demand. Order automation software, managed services software, and performance metrics tracking are just a few of the mechanisms upon which companies have come to rely.

In addition to connecting satellite offices, these technologies had an unexpected benefit; they made it possible to begin allowing a small number of employees to work from home. In 2000, 1.9% of employees in the USA worked from home full-time. By 2017 there were roughly 6.5 million full-time at-home American workers while around 23% of the US population worked from home for at least a few hours per week. All of these statistics began to impact the MPS industry and will continue to into the future.

Percentage of Americans working from home

Then the Coronavirus arrived, and companies who had never even imagined a remote workforce quickly discovered what more adventurous and agile businesses had known for years. They found that secure work-from-home is an affordable and achievable alternative to the long-standing office format. In many cases, it has been shown to increase productivity by an average of 13%.

The Future Of Work-From-Home

With fears of the COVID-19 outbreak waning, governments have begun systematically removing shutdowns and restrictive regulations. Some earlier predictions in 2020 assumed things would return to “normal” post-pandemic, with most workers returning to an office setting. However, many companies have signed contracts and made significant financial commitments to keep their businesses running over the past year. And, while some big-name organizations are making moves to double down on offices as a “community meeting space,” a large number of institutions are seeing the advantages of reducing business-owned workspace costs, increased employee efficiency, and lower attrition.

Number of remote American workers

As of the first quarter of 2021, as offices re-open and employees are allowed to slowly return, 26.7% of the workforce is working from home full-time. Even if things do gradually return to “normal” office space culture, roughly 22.9% of the workforce, or more than 36.2 million Americans, will be permanently remote by 2025. That is over an 87% increase in the number of remote workers prior to the Coronavirus pandemic. But it also shows that work-from-home is no longer a trend. Rather it is a valid option for businesses to use in their ongoing strategy, recruiting, and operational plans.

It is unlikely that large offices will completely disappear. After all, studies show face-to-face interactions are still an essential part of building successful, long-term relationships, and there are some industries and positions where the work can’t be performed at home. But it is estimated we can expect to see over a quarter of the USA workforce operating remotely within the next ten years.

Businesses that continue utilizing office spaces will have to reimagine their workforce to take advantage of a mixture of on-site and work-from-home employees. This hybrid workforce style will prioritize the use of integrated software solutions to facilitate efficiencies across the in-person and remote workforce. All-in-one cloud-based software, such as PowerMPS, will be a critical part of conducting business, impacting the printer and copier fleet management industry and across the entire corporate world as we enter into this new organizational landscape.

Learn more about Power MPS here

The Copier Quote from Hell

First see the attached file and download.  This quote was sent to me from my good buddy and P4P member Jeff.

His note to me is below;

Art
Hope you are having a Great Monday!!
Just wanted to get your take on this proposal and if you all are seeing this kind of proposals out east.
I look forward to hearing your thoughts or anyone else's.
Jeff

There so many things going on here but let's start at the top!

  • Ever wonder why there is no mention to the brand of the MFP?  I have my thoughts because I used to do this when I sold Adler Royal and Copystar. My thought pattern is that I did not want to lose because of the brand name.  Seems the quote person may have had the same thought that I did and left out EPSON.
  • Look at the MSRP, thoughts?  The MSRP stands for Manufacturers Suggest Retail Price.  I understand the suggested part, but this is a far difference when Epson states the MSRP is $6,500.  Whenever I see a quote like this is make me suspicious about every thing else.  I believe the say is "if it sounds too go to be true it is". My wife tells me I'm jaded..
  • 5 YEAR Warranty (no service charges or cost per page) okay, so let's look at whats missing. For me no service charges would mean there is no cost for parts, but there is no mention of the word labor (makes one think). Of course there is no cost per copy because of what I see below, by the way please call it a cost per page.  More peeps print because almost no one copies any more.
  • At first glance I thought this was an A4, however it is an A3 MFP with 13x19 capability.  That's pretty cool.
  • First (this means you will pay for any additional ink kits) 86K black and 50K color all free! (the keyword on Epson's web site is "up to") So is this really awesome?  I know for me to provide something like this would cost be almost $4K if I included that many pages with one of my A3 Ricoh devices.  Note that the Epson C879R ships with enough ink for "up to"  86K black and 50K color.  I have not clue what the coverage % is, however we all know that heavy coverage could cut the volumes in half
    • for me the next line is the kicker that tells us all we need to know.
      • Cost of operation
      • .004 black
      • .009 color
    • What is the cost to the client once the replaceable ink pack runs out?  I did some research on google and found nothing (hoping others can help out with this).
  • After writing the above line,  I found the MSRP for four replacement inks comes to $1,730.  Thus a far reach from the quote
  • Okay, it's time for some math and math was nothing I was fond of in school.  If the cost per age for black is .004 then 86,000 color pages would cost $344 (f they ink cartridges lasted the yield on the quote.  The 50,000 color pages at .009 would cost $450.  Our total is $754 based what our proposal states.  Funny, because the MSRP from Epson is $1,730.  Makes us think even more right?
  • last one for the night, the 60 month lease cost will net the dealer of $120.02 will net the dealer a little over $6,000.  Is there enough profit for the dealer to offer this program?  Of course there is, however the question becomes what happens if and when the ink does not meet the yields?  How about the cost to replace those inks once they run out?  Is labor included or is this just for parts?

Yes, the quote can seem like this is a great deal, however there are many questions and I think there should be some disclaimers about ink yields and the replacement costs.  Epson is upfront and does an excellent job on their web site and adds disclaimers about ink yields and usage

Would love to hear from others on this!



-=Good Selling=-

Alert Notice for Press Releases

Hey everyone, for the past week my google alerts has been been having issues.  On days I may get a couple, not at all and nothing like to 30 I would get everyday.

After checking it seems google is having problems.  Once the problem is corrected I'll be back at the talk for all.



This Week in the Copier Industry Twenty Years Ago

This Week in Copiers Twenty Years Ago

Last Week of March 2003

DW_P4P_10YearsCloud_BannerAd_500x100px_v1

No words of wisdom today,  just swamped with things at home and things at work.  It's going to be a very busy spring!

Enjoy these awesome copier threads from 20 years ago

Planet Press & Ricoh Europe

Art Post (Guest) ·
RICOH EUROPE B.V. PARTNERS WITH OBJECTIF LUNE, INC., ONE OF CANADA'S FASTEST GROWING TECHNOLOGY COMPANIES Ricoh and Objectif Lune to demonstrate the new Aficio™CL7000 and PlanetPress® in Ricoh's booth at CeBIT 2003 Amstelveen, March, 2003 - Ricoh Europe B.V., the European headquarters of the leading manufacturer of digital office copiers and printing systems today announced that it reached an agreement to co-promote the new high speed colour laser printer Aficio™CL7000 and PlanetPress®
Topic

XEROX CORP (XRX)

Art Post (Guest) ·
represented 6 percent of revenue as we continue to invest in technological development, particularly color, in order to maintain our position in the rapidly changing document processing market. We expect 2002 R&D spending will represent approximately 6 percent of revenue, a level that we believe is adequate to remain technologically competitive. Xerox’s R&D remains strategically coordinated with Fuji Xerox. Selling, administrative and general (SAG) expenses declined by $152 million in the 2002
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Ricoh & Opentext

Art Post (Guest) ·
information in to their knowledge management systems. As part of their efforts to offer the software integration, the companies also announced that Ricoh, and subsidiaries Lanier, Savin, and Gestetner, have joined Open Text's Affinity Partner Program. The integration between Ricoh's Global Scan software and Livelink will allow users to navigate information in a Livelink knowledge repository via a touch screen on Ricoh Multifunction Products, which print, scan, copy, and fax documents. Users
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Xerox says aha.....

Art Post (Guest) ·
. Available for the DocuColor 2000 series of digital color presses and the new Xerox DocuColor iGen3™ Digital Production Press, XM2 makes it easier for the computers used in the variable information printing workflow to handle and process all of this data in seconds. Comparable compression technology and variable image print enhancements are also available for Xerox monochrome production printers. Xerox Corporation, one of the world's top technology innovators, spends about $1 billion on research
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Minolta (Monica) BETRL gives em 5 *'s

Art Post (Guest) ·
Minolta's DiALTA CF3102 and CF2002 Receive Five Star Exceptional Rating From BERTL Digital Test Lab Report Says CF3102 and CF2002 “deliver high copy and print productivity, unique finishing options, extensive print on demand capabilities, the industry’s most advanced copier memory functionality and a 30% price advantage over its main competitor.” RAMSEY, NJ—January 16, 2003— Minolta Corporation’s Business Products Group announced that the DiALTA Color™ CF3102 and CF2002 Printer/Copier/Scanners
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Konica (Monica) 7820 & 7830 High Marks from BERTL

Art Post (Guest) ·
models 630/650-sheet standard and 1,690/2,850-sheet maximum paper capacity Banner-size printing capability on up to 8.5" x 47.24" stock on the 7820 series and up to 12.9" x 47.24" stock on the 7830 series Pricing and Availability The Konica 7820 and 7830 are available through Konica's North American direct sales, authorized dealer and value-added reseller channels. The manufacturer's suggested retail price (MSRP) for the 7820n is $3,999 and the 7820dxn is $6,499. The MSRP for the 7830n is $6,599
Topic

T/R & Lanier partner with new POD's

Art Post (Guest) ·
. is a wholly owned subsidiary of Ricoh Corporation, the Americas sales and marketing unit of Ricoh Company, Ltd., a $14 billion global manufacturer of digital copier/printers. Lanier helps its customers succeed by understanding their unique document management needs and delivering systems and services that increase efficiency, reduce cost and improve document workflow. Award-winning solutions include digital MFP (color and monochrome), printers (color and monochrome), multifunction facsimile
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TAK'ASIC

Art Post (Guest) ·
that includes the TAK'B3, a powerful compression chip selected for use last year in the award winning MINOLTA-QMS magicolor 2300 DL currently the industry's most affordable color laser printer. About TAK'ASIC TAK'ASIC is a leading innovator in dedicated imaging processors and solutions for the digital office equipment market including advanced copiers, printers, multi-function peripherals, scanners, faxes and network servers. Based in San Mateo, Calif., and Paris, France, TAK'ASIC serves the needs
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New Color Products from Canon

Art Post (Guest) ·
laser production system designed for the entry-level production marketplace, while the CLC 5000+, which replaces the CLC 5000, offers up to 50 ppm printing for mid-to-high-end production. Both devices enhance the Company's presence in the color laser copier/printer market, where Canon has held the top market share position for the past 16 years**. The CLC 3900+ and 5000+ are both distinguished from the models they replace by incorporating greater media handling capability. Both models can now auto
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Church Buyers Guide

Art Post (Guest) ·
using word-processing, click "Print," and a networked copier will print the entire document. Moreover, using a properly configured digital copier, you can even fax copies of important documents to a board member who's out of town. As with traditional analog copiers, before making a final purchase you'll want to compare features like first-copy speed, double-sided copying, and copy control. But along with features you're accustomed to, digital copiers offer some entirely new possibilities. One
Topic

Xerox Still Sinking?

Art Post (Guest) ·
(PMTC). The California Public Employees' Retirement System, better known as Calpers, said the board of directors at Xerox had not exercised effective oversight on the copier and office equipment maker. The $133 billion pension fund, which has carved out a reputation as a corporate watchdog, said it would monitor seven additional companies and may disclose possible action against them during the year. Calpers said the target companies were selected from its investments in more than 1,800 U.S
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News on e-Copy

Art Post (Guest) ·
needed information - Working from a scanned document streamlined the review and approval process - Using the Canon/eCopy solution to e-mail contracts and quotes to vendors, resulting in impressive savings in long distance charges for faxes. "eCopy delivers the time savings, paper savings, and cost savings that are essential if companies are to achieve the efficiencies they need to be more competitive and successful in today's global marketplace," said Ms. Luff. "Looking back, I'm not sure how we
Topic

Hitachi Printing Solutions America, Inc. Adds

Art Post (Guest) ·
definition for optimal reader recognition. MICR toners are matched with high performance photoconductors and tested for consistently high quality check printing on a variety of check stock. Optical density and background are tested as well. HPRSA, headquartered in Simi Valley, California, has been a global leader in manufacturing printers and printer supplies since 1962. Marketing its supplies under the widely recognized Dataproducts brand name, HPRSA is one of the world's leading manufacturers
Topic

Aficio 2035 specs from downunder

Art Post (Guest) ·
Lite software. Paperless, Serverless Fax Distribution Faxing has traditionally been a send and print function but not anymore. If you wish, the fax option can store received files in its Save and Forward memory. From there they can be viewed using the web browser and be either printed, deleted or transferred as PDF's or TIFF's to users on the network. If you would prefer automatic inbound fax routing, optional software solutions are also available. By using the LAN fax driver that comes standard
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Re: HP 4100mfp

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Another thing to keep in mind, the HP 4100 MFP is indeed a 4100 with a scanner attached to it. This product is meant to be A PRINTER FIRST and a copier/scanner/fax secondary. If they are looking for it as a copier, they will be in trouble. Looks good on the surface and HP makes an outstanding printer, no doubt about that, but they just are not there yet in the copier biz.
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Re: 180 memory

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The copier memory is 000826MIU the same as they use on the 10 series. (and the SAF memory for the faxes) retail now is $240. was $180.00 The printer memory is the 000828MIU same as on the 10 series. Memory Experts sells this memory for $20. & $19. respectively.
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1022 print

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Here is another one that has me confused. I installed SmartNetMonitor and RPCS driver for the 1022. Ever since I did this, when the customer goes to print, it simultaneously will initiate the dial-up connection to the internet using the server's modem. Coincidence???
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Papers Paper Right???

Art Post (Guest) ·
produce sharper, more vibrant colors. Ink is translucent. Light passes through it and bounces off the paper, then passes back through the ink. The paper color, therefore, affects the color you see when you print. Thickness. Some photo projects--like calendars--require a heavier paper stock. But if it's too thick, it could jam up your printer. Surface. For printouts with crisp lines and intense, high-quality colors, the surface of the paper is key. Glossy paper produces vibrant color but is
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Ricoh's B 2 C Strategy (what is B 2 C)

Art Post (Guest) ·
Black 2 Color Convergence
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Re: Image Runner 5000 Pricing

Linda (Guest) ·
Hi Graham, The Canon ir 6000 commission cost as of Mar 3 was: ir6000 $12625.00 Multi pdl $2103.00 Saddle Stitch Finisher $3410.00 LCT $1591.00 Punch $512 This is commission cost to the rep and when its connected it also has a $465.00 basic installation package for the connection fee. The multi pdl board is their print option. The ir5000 was about $50.00 per month less than the ir6000 in an account I was bidding against.
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Re: Help with Connecting please

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Think of it as a print driver. It sends it to the 1035 as a print and with the GW it realized it as a fax and send it to the fax module. So you have to install it as a "printer" with the same IP address. http://us.support.ricoh.com/ht...5_45/af1035_45en.htm It should also be on the one of the CD's.
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Re: HP 8550

Art Post (Guest) ·
John: How bout the US Post Office? How bout leading with this: Not only do we have the standard PCL5e and PCL 6 printers but we also have a custom RPCS driver that is a ingenious... and then go on to selling the benefits of the RPCS driver and desk Top Binder Lite. I recentley tried this and then at the end of the oresentation the client made sure that he asked that he would still be getting the print driver and RPCS. I actually sold the driver and the software "not the printer" Art
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Re: Word Perfect question

Art Post (Guest) ·
posted Tue January 07 2003 05:12 PM From: Graham (Original Message) Sent: 9/18/2002 12:48 PM there are still people that use Word Perfect 10 I just did an install and printing out of Word Perfect, I can not get the printer to rip once and print many, WP seems to think that it needs to send the entire job for every set. I imported the file in to Word and it prints just fine...One Rip and as many copies as I want. Is there a tweek in Word Perfect that will fix this problem that anyone knows of or
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Help with Connecting please

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I just installed a 1045 with print/scan/fax. This is the first time that I have had a customer want to use the LAN fax feature and I can't figure out how to set this up. Where do I get the driver? I have looked through the manual and all I can find is that you select the LAN Fax driver in the drop down printer menu, but I don't know how to get that option there in the first place. The sharing of your experience in this matter is greatly appreciated. Darren
Topic

Dell wants a pieice of the pie!

Art Post (Guest) ·
million printers, but do not offer a substantial discount, Dell said. "We look at the total delivery of the system - not just the printer. It's the cartridge, the services, everything," said Tim Peters, general manager of Dell imaging and printing. Peters said that Dell will make it easier for customers to use its printers because it has created an online replenishment system in which the printer warns that toner is getting low and then prompts the user to order more over the Internet. Dell will ship
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HP Scanner 5500 Report

Art Post (Guest) ·
quality of its photograph scans. In our print and on-screen color tests, the 5550c produced images that looked sharp and bright overall, but some colors appeared oversaturated; our photo subject's skin tones looked much redder than in the original, for example. And the 5550c's monochrome scans seemed to drop more details (in darker areas, for instance) than scans from competing models did. However, we found that we could improve the color accuracy and detail by making various manual adjustments with
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HP 8550

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I am trying to sell a gov't planning department an aficio 3800CD. The problem is that the director has HP on the brain and to make matters more difficult he had a bad experience with Ricoh printers over 10 years ago and wants to hold onto the memory. Do any of you printer guru's know weaknesses or downfalls of the HP8550 or could you provide any federal gov't references for the Ricoh? Help This could open a locked door. Thanks as always, John
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Re: GlobalScan Training

Art Post (Guest) ·
The only trainng I know of is conducted by Ricoh @ a Ricoh University Location. Companies like Ikon, RBS, and Global have internal training.
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Re: 3800C Warranty?

Art Post (Guest) ·
Actually Ricoh, plus HP, plus many others guarantee the parts for one year. The problem with Ricoh is that they state one year for defective parts and workmanship. My question: 1. What is workmanship? Is it labor to install the defective part, or does it cover a part that needs and adjustment? Can anyone help with this? Art
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Re: 3800C Warranty?

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As I understand it "Workmanship" refers to the construction of the machine, if someone installed a piece incorrectly or it was damaged in its manufacture, it is covered by the workmanship clause. It does not infer a warranty on your labor costs above the amount Ricoh already provides to its warranty servicing dealers.
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Re: 3800 Quality

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To All, Ricoh has a fix for the low humidity backgrounding problem on the model 2138. They have changed the developer assembly and made a cut in during production. There is no difference in the ordering data. Essentially, they increased the speed of the agitation roller revolution by 1.5 times which changes the toner distribution and charge properties. It is easy to identify the new style developers - see attached picture. I have checked our stock and all of stock at the Tucker warehouse is the
Reply

Re: HP 8550

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3800CD (Soon to be the CL7000) = 38PPM B/W and 28PPM Full Color... 1200DPI HP 8550 = 24ppm B/W and 6PPM Full Color 600DPI You do the math If the 8550 speed is acceptable to him then you can have him look at the CL5000 which is going to blow away the HP on price and quality and has 36ppm B/W and 6 ppm full color. On the other hand, HP is a hard one when you are up against it and have a beliver for a customer. We are in Boise where the HP Printer division is located and it is a tough sell for us
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Does anyone have any

Art Post (Guest) ·
Topic: HP9000MFP (10 of 10), Read 6 times Conf: BW: Competitive Discussion From: Charlie Merrick (cmerrick@symquest.com) Date: Monday, March 31, 2003 04:48 PM We sell the HP- MFP line. There are some nice things about it on paper. Color scanner and scan to email. IT people like the fact it is a HP. The Document feeder does have dual scan heads so the paper travels straight and short. From there my love affair with it ends. The control panel as a copier is clogey at best. It is slow on the copy
Topic

Low Hanging Fruit

Art Post (Guest) ·
software solutions, also provide resellers with clear up-selling opportunities. This comes at a time when VARs are struggling with traditionally strong products, such as networking hardware and servers. Companies overbought a few years ago, expecting significant bandwidth expansion. Now they are recognising that a lot of assets are intangible, so they need a document/content management system to protect their property. Organisations that realise the importance of their documents were the first to
Topic

HP 4100mfp

Marty (Guest) ·
I have a customer that is trying a couple HP 4100mfp. they are telling me it's 2100.00 including duplex, lan faxing and the cpc is a penny or under. Being in the business for 21 years I find that hard to believe, hoping somebody carries HP and can get me some help
Topic

GlobalScan Training

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Just got back from Atlanta being trained on GlobalScan. What I went to was the service training-how to install it, how to fix it, etc. What kind of training is offered on the sales side and has anyone been to it yet? Looking for some info about the plug-ins. Thanks! Lee
-=Good Selling=-

Attention Sales World... Are You Building Sustainable Relationships Or Building A Slew Of Transactions?

"Approaching people looking for something in return isn't a relationship, it's a transaction."
Mark Manson

When you view sales with a transactional mindset, don’t expect to receive what you give, expect to receive what you get, a transactional relationship.

You can have a slew of transactions or a slew of meaningful client relationships, but you can't have both.

Building relationships is complex in and of itself. It's a balance of giving and receiving. In personal relationships, we give love. We commit. We sacrifice ourselves. We invest time. We bare our emotions. We strive. And we hope to receive the same in return.

What prevents all of you in sales from doing the same with your clients? We know how important your client relationships are to you, so what are you willing to do about it?

Are you creating transactional customers or transformational clients?

Take a moment, now deeply think about what was just said... now think about your interactions and how you're building these so-called relationships.

Are the conversations you're having and how you're carrying yourself transactional in nature? If so, I am here to inform you, you will be become replaceable.

Just keeping it real. This is a tough pill to swallow but transactional selling is 100% replaceable by another salesperson who comes along with a better transactional conversation.

You are a transactional seller when….

  • All you are concerned with and care about is the business at hand.
  • You stay hyper-focused on finalizing the sale that you forget there is another human on the other side.
  • You fail to be fully aware and present as to the potential in the relationship. This means a true understanding of the goals, needs, gaps, values, fears and potential risk of your clients or future clients.
  • You value the transaction over the relationship
  • You prioritize and think about your own needs over others

It is monumentally difficult to build relational strength with your clients with a transactional mindset. These so-called relationships are unfulfilling, lack any real strength and lack sustainability. They lack real strength because they lack any kind of real depth.

Here lies the dilemma, as sales in general, has been deeply rooted in transactions, with many taking the Jerry Maguire approach of “Show me the money!”

In other words, I give you the goods and you give me your money. Simply stated, nothing more, nothing less.

I believe salespeople and management who are focused solely on getting their 'customers' money in exchange of goods are entering into treacherous territory.

Hear me out... This territory is 100% replaceable, not sustainable and commission breathe driven.

"Everybody is replaceable. But it’s not about being replaced it’s about how hard it is to replace you."
Niccolina Andre Vignaroli

It's concerning, in today’s society and business climate, we tend to have shallow, superficial relationships; as we have lulled ourselves into thinking they are much more than they really are.

It’s extremely hard for this kind of relationship to provide anything more than faint satisfaction and short-term results.

TRANSACTIONAL TO TRANSFORMATIONAL

Transforming your client relationships... It's about truly serving them, going above and beyond their wildest expectations, constantly looking out for the best interests, all while providing them with the greatest results, and this would business betterment.

To further reinforce, I will refer toDan Sullivan who is with Strategic Coach. He goes on to say, "Savvy entrepreneurs focus on transformation."

Let's apply Dan's quote to the sales world and twist it up...

Astute sales professionals focus on client transformation.

I believe client transformation comes with peace of mind, a sense of accomplishment and more importantly, a sense of purpose.

Transactional sales mindsets struggle with the following...

  • Truly knowing something about their clients as a person, a human
  • Knowing about their values and trusting their good intentions
  • Understanding their priorities and challenges
  • A regular and consistent cadence of communication, even if there is no “urgent” topic to discuss (like trying to sell them something)
  • Intentional curiosity and a sincere interest in their well-being
  • High trust and deep commitment to each other’s success

Allow this quote to sink in for a moment, courtesy of Janet S. Dickens

“The wings of transformation are born of patience and struggle.”

With trust and credibility constantly being placed under a microscope, it's vitally important for all salespeople, sales managers and sales leaders to develop relational patience.

RELATIONAL TRANSFORMATION BEGINS WITH PATIENCE

Remember, the relationships you developed with your clients didn't happen overnight, and they will not change overnight. However, a minor shift in your mindset and actions will lead to huge changes over time.

Many of you are familiar with the famous saying"Patience is a virtue".

What does it mean to be virtuous? Or to be patient? And how can this be applied to sales?

According to Strong’s Concordance, the word "virtue" in Greek means to be of moral excellence or goodness. Being virtuous is producing goodness from the Fruits of the Spirit. Being patient is also a part of the Fruits of the Spirit. So, how many times a day do we produce these fruits? How many times a day do you produce these fruits for your clients?

Let's focus in on a passage from Galatians 6:9: - “Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up.”

How can you do good for your clients, look after them and thus reap the rewards when many of you operate with a transactional, "all about me" mindset?

Patience... The one word in sales many struggle to comprehend.

You must develop patient and purposeful conversations to effectively build meaningful and transformational relationships.

Here lies the struggle for many of you as technological advances and all the tools that come with it, continually present you with numerous ways of doing unimaginable things faster and more efficiently.

Despite how efficient this may make you; it seems to have led to unrealistic expectations in client relationships.

Solid relationships are built between solid individuals. To bring the best version of ourselves to these relationships means sometimes we may need to work on ourselves first.

Patience builds character.

I believe conversations build relationships, relationships build businesses and therefore, you never know when one transformational conversation will lead to exponential revenue growth.

No alt text provided for this image

TRANSACTIONAL MINDSETS ARE FOCUSED ON THE SALE

How many of you are running around right now trying to find the next "deal"?

If so, and thank you for your honesty, I am going to ask you to think about how sustainable this is and all the mental punishment you're putting yourself through.

This mindset reduces your relationships to nothing more than a one-sided extraction of so-called value.

This transactional approach based on pitch and pounce has tarnished the profession.

Unfortunately, the race to the bottom is occurring at rapid rates within many sales channels. Undercutting and monumental discounts is not a long-term business strategy. This approach is not sustainable and puts your client relationships at risk.

What are you willing to do to mitigate these risks?

Transactional relationships are expensive and not sustainable.

These transactional conversations may lead to short-term growth but long-term failures... All at the expense of your clients.

How likely will your customers become clients and come back for more and more and more if you continue to deliver a transactional type of experience?

In my heart, I sincerely believe you are missing out on a ginormous opportunity to become a part of your clients’ lives, by operating with a transactional mindset.

Transactional conversations alienate, transformational conversations build client communities.

What will you choose?

WHAT WILL YOU DO TO TRANSFORM YOUR CLIENT RELATIONSHIPS?

Authentic transformation happens outside your comfort zone.

I believe we need some transactional-type conversations in our daily sales lives, however; there are plenty of opportunities to move those conversations to transformational.

It's about quality over quantity! I believe deep meaningful transformational conversations are more powerful, effective and sustainable than transactional ones.

"I think for any relationship to be successful, there needs to be loving communication, appreciation, and understanding."
Miranda Kerr

Think about the above quote... How can you develop loving communication, appreciation and understanding with a transactional mindset? Simple, you can't.

How much untapped revenue potential are you leaving on the table by operating with a transactional mindset?

Imagine for a moment... What would happen if you captured 1-2% additional market share inside your client base? What would that equate to in dollars? What would that do to your budget numbers? How would this make you feel?

I believe sales professionals with a transformational mindset:

  • Do not seek out predetermined outcomes
  • They ask powerful questions
  • They listen deeply
  • They acknowledge and are supportive
  • They simply give a rip

To experience this, you must be willing to open your heart, share your wisdom, and your purpose.

You must be willing to give to receive.

Yes, a transactional mindset will yield you short-term satisfaction, however; a transformational mindset becomes part of your foundation. It encompasses the being of who you are and how you see the world.

This transformational approach is where you explore...

  • Dreams
  • Fears
  • Doubts
  • Possibilities
  • Aspirations
  • Vision
  • Goals

This is next level thinking and will catapult your sales career.

Transformational experiences create transformational relationships.

This is the crux of Selling from the Heart and why soft skills will yield you hard dollars!

I will leave you all with this... Transactions are replaceable, transformation is irreplaceable.

The choice is yours.

No alt text provided for this image

Welcome to the Selling From the Heart podcast. We sit down with Amy Franko, a sales leader who built a successful B2B career with IBM and Lenovo before pivoting to entrepreneurship with a focus on sales consulting, training, and leadership excellence. Amy is also the author of The Modern Seller.

Amy's insight on selling from the heart is centered on sincerity and substance. Not only must salespeople be genuinely consultative to help clients make decisions, but they must also be able to "bring the goods" and have the business acumen that allows them to make smart recommendations. Amy also provides suggestions so sellers can determine if their approach is actually consultative.

HIGHLIGHT QUOTES

Consensus building does not mean agreement, it's a compromise - Amy: "The idea of consensus building, and the consensus isn't necessarily 100% agreement. You have a room of 5, 8, 10 people that are involved in maybe a very complex opportunity, the odds of every single one of them agreeing on everything is really small."

"There are tradeoffs that have to happen or maybe some difficult conversations and we as a sales professional or sales leader in that conversation, we can actually guide that and help them to have those conversations and make those tradeoffs so they can get to a point where they could make a decision."

Create a question bank before every sales conversation - Amy: "Before you get every conversation, having that mindset of how can I best help the customer, how can I best serve the customer? The great question is an excellent place to start and I often encourage my clients to create a question bank. You only need maybe 3 or 4 questions to go into any sales conversation. They have to be the right questions, but that type of individual prep."

Connect with Amy and get The Modern Seller:

Amy Franko: https://www.linkedin.com/in/amyfranko/

Website: https://amyfranko.com/

Amazon: https://www.amazon.com/Modern-Seller-...

Learn more about Darrell and Larry:

Darrell: https://www.linkedin.com/in/darrellamy/

Larry: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Selling from the Heart Experience tickets available HERE

https://sellingfromtheheartexperience...

Please visit WHYINSTITUTE.COM

https://whyinstitute.com/

Please go to WORKBETTERNOW.COM

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration

https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge

https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here

https://www.sellingfromtheheart.net/f...

This Week in the Copier Industry 15 Years Ago

This Week in Copiers Fifteen Years Ago

Last Week of March 2008

DW_P4P_10YearsCloud_BannerAd_500x100px_v1

Real Copier Sales

Manager then emails other managers about this and the person who was on vaca for the day has to come in. Salesperons feels really bad, however salesperson still has bills to pay and the salesperson small salary can't hold forever.more here

Xerox tool calculates environmental impact of printers

Art Post (Guest) ·
Jeremy Kirk PC World Tuesday, March 25, 2008; 11:19 AM Many businesses want to jump on the green IT bandwagon, but don't know where to start. But a new software calculator can suggest how offices can reduce the environmental impact of printers, copiers and other devices. Xerox says its "Sustainability Calculator" uses proprietary algorithms and document assessment research to suggest ways to reduce energy and paper consumption from office devices regardless of manufacturer. On Tuesday Xerox
Topic

Canon and efi

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billion. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com . (i) Source - Gartner Dataquest - "Printer, Copier and MFP Quarterly Statistics - Database, 4Q2007", February 2008 (ii) IFI Patent Intelligence Press Release, January 2008 About EFI EFI (www.efi.com) is the world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance
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Re: New Tactics from RBS

Art Post (Guest) ·
more items. It seems the next bug growth in copiers is the very high end in print production and I don't see Ricoh giving those units to dealers any time soon.
Topic

Ricoh Nitix HELP!!!!

Art Post (Guest) ·
must have an Interent connection- are always connected (function is part of solution) 5. Be the 1-stop shop your customer needs for all IT, Copier & Network services. 3. Our March Promo - A $5,999.00 +shpg (Regular SRP $17,000.00) - Ricoh pays $11,000.00 til MARCH 28th 3 - Servers to Resell (2 Mark 1 Units and 1 Micro unit) Including Software and 5 Licenses of Nitix, AntiVirus, Anti-Spam for each server $2500 of Software applications Onsite Technical Certification/Training. (no travel expense
Topic

Pay at the copier with a credit card

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he CPI system allows you to pay with a credit card at the copier. Fast and Easy. Direct bank deposit with no transaction charge. Price is less than a coin-op. Works with copiers, B/W and color, MFP, fax and computer time billing. Also with a remote access providing a printed receipt for non credit card users. www.CPIsystem.com (321) 914-3242 Florida
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Savin SPC222DN & Vista

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I've installed a Savin SPC222DN with a TCP/IP port on a Vista PC and once a day, all of the printers in the control panel disappear and you get a message saying something to the effect that before you can print you must install a printer. After rebooting the PC, the printers are back. Anyone experienced this or a similar problem? Any known solutions? I've since installed the driver on a 2003 server and shared it out, but I don't believe this will correct the problem. I'm stalling until I have a
Topic

IP Fax, Internet Fax, or LAN Fax

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Help me understand what this customer needs. I sold a Savin 816mf to a doctor's office. Now they want to fax signed prescriptions to pharmacies via the 816mf, but not using the phone line which is now connected to their credit card machine. If the pharmacy has a standard fax machine using a phone line, what feature do I need to show the doctor? IP Fax, Internet Fax, LAN Fax, or something else?
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Salespeople Get No Respect?

Art Post (Guest) ·
Thursday evening. Salesperson sends email to manager stating how can this happen at this time of year! Manager then emails other managers about this and the person who was on vaca for the day has to come in. Salesperons feels really bad, however salesperson still has bills to pay and the salesperson small salary can't hold forver. Salesperson then receives email from booking administrator stating how unfair the sales person is to that person, and then is told that the they could have and would have
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No color print indication

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a color signal is sent when a color copy is made but not when a color print. Need signal to count and bill for colored prints with a CPI system credit card terminal. most new Ricoh MFP could not provide a signal. Only B/W and copies not colored prints. Need firmware solution for 4 universities that have the device. CPIsystem.com Basil http://cpisystem.com/picindex.html
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Re: New Tactics from RBS

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This story is a little old but worth repeating: We have a very good P4P client who has been with us for years. Loves their Ricoh 2090s, loves us. Adores me because I'm his local PrintShop Mail guru (yes, a little cross-vendor action there, thank you, Konica Solutions :-)...) He went to Graph Expo last September. This is the big printing industry show that is held in Chicago every fall. It takes up most of the huge McCormick Place convention center. All the big guns (Heidelberg, Kodak, etc etc
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Ricoh Losing Assignment of Proceeds

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I wander if this has happened to anyone else. When leasing to customers, we use the Assignment of Proceeds form that allows the leasing company to pay Ricoh direct for the equipment invoice. I usually sell 7-8 of these per month. The problem is that Ricoh keeps telling us that we owe a tremendous amount of money for the equipment that was leased and assigned to them. The leasing companies send all of Ricoh's monies to a lock box at the JP Morgan Chase Bank in Chicago. I have been very specific
Topic

Danka Europe

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subsidiaries and affiliates in 21 countries. In the fiscal year ended March 31, 2006, revenues from Ricoh's European operations totalled over EUR 3.15 billion, accounting for 22.7% of Ricoh Company Ltd.'s global revenues. Ricoh Company Ltd.'s worldwide sales increased by 5.6% totalling Yen 1,915 billion (EUR 13.9 billion). Certain statements contained in this press release, including statements related to Danka's future business and financial performance, are forward-looking. Such statements reflect
Topic

Current Ricoh Spreadsheet for Monochrome

Art Post (Guest) ·
see attached file
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Ricoh Full Line Color

Art Post (Guest) ·
see attached file
Topic

Sammy 40PPM A3 Color MFP under $5K

Art Post (Guest) ·
- More info on Samsung’s first floor-standing color laser MFP, the CLX-8380DN offering: o Base MSRP of $4999.00 o Actually made by Samsung of Korea o Letter/legal size paper only o Competes against the Hewlett Packard Color LaserJet 4730MFP o This product may be relabeled by Xerox and Muratec (as they currently relabel other Samsung made models) o 40ppm top speed color or b/w o 600x600dpi or 1200x1200dpi (not 8 bits per pixel) o Interpolated up to 4800dpi o 4 tandem OPC drum design o
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Re: Postscript and Windows Authentication

no_dice (Guest) ·
No luck with the new driver(s) and PS. The one from the ricoh website won't even install on print server running Windows 2003. No Dice
Reply

Re: P4PHotel - Konica Minolta Board

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RFG vs Konica-Minolta - Sounds like a duel to me.
Reply

Re: New Tactics from RBS

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understand why Ricoh behaves this way, Xerox doesn't try to cut their dealers throats, why does Ricoh"? Nice thing is that RBS cannot go into this account now. They have been directed from the higher ups to leave it alone since we are the dealer of record. I think they are desperate. The RBS branch I was told only has two technicians that cover a huge area. I guess that is why we are getting ship ins from RBS to service and support. Screw RBS!!
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Re: New Ricoh MPC6000 & MPC7500

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The MP C3500 (Savin C3535) does not come with toner, but it DOES ship with developer.
Reply

Re: IP Fax, Internet Fax, or LAN Fax

Art Post (Guest) ·
You need to show them internet fax. IP is for just faxing within the same network (thats how I understand it) LAN fax allows to yo use both internet fax from the PC and the phone line. Can anyone else shed somemore light on this?
Reply

Re: Salespeople Get No Respect?

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First, if I was the salesperson I would send the sales admin a gift certificate for a nice dinner for two. Second, I'd come in Monday morning and start hitting it hard to have a great start to the new year. Third, I'd take Red and my sales manager out for a drink after work on Monday and ask them when writing and booking business is a bad thing. Fourth, I wouldn't think about it again.
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Re: Salespeople Get No Respect?

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I agree with both Neal and Mike, if the administrator feels they're an integral part of the team they wouldn't have contemplated a "Friday end of month" vacation day. Here's where the rewards/prizes from sales contests and extra spiffs come into play. I once gave our order administrator a TV/VCR combo unit I had won. You can order in Friday lunches, bring in bagels and donuts - everyone wants to be appreciated for the job they do especially the lower paid ones. Don't make it a habit BUT
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Re: Op manual for MP4000

Art Post (Guest) ·
Which One do you need? MP4000/MP5000 About This Machine MP4000/MP5000 Copy/Document Server ReferenceMP4000/MP5000 Facsimile Reference MP4000/MP5000 General Settings Guide Network GuideMP4000/MP5000 PostScript3 MP4000/MP5000 Printer Reference MP4000/MP5000 Scanner Reference MP4000 MP5000 Security Reference MP4000/MP5000 Troubleshooting Guide
Reply

Re: Ricoh Continues Fifth Season of Advertising With Major League Baseball

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Ricoh just made an agreement to purchase Danka Europe operations.
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Looking for a new job in Texas?

dialrecruiting (Guest) ·
If so, we have some outstanding opportunities in the Lone Star State. We represent a growing client that is looking to add the top local sales and service talent to their team. Our client has opportunities throughout the state: sales reps, major acct. reps, sales managers, service managers, technicians. Great organization, with plenty of opportunity to advance your career. Very competitive salaries, excellent commission plan, & outstanding benefits. If you're interested - or would like to
Topic

Mp2400 Rator to Vector software

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is there any software available that some one can get and be able to scan in a DWF print make changes with Auto Cad and print it out with an absoute 1 to 1 ratio David147

-=Good Selling=-

This Week in the Copier Industry 10 Years Ago

This Week in Copiers Ten Years Ago

Last Week of March 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

A fun survival book I've written for prospective customers eying me through the web! Thoughts and opinions welcome. I love these forums and have gained some valuable advice from them that are helping my cold calls and sales.

The Zombie Copier: 10 Survival Tips For Meeting With A Copier Salesman



Enjoy these awesome copier threads from 10 years ago

Mail-O-Matic Enhances Direct Mail Business with Six Konica Minolta Color Digital Pres

Art Post (Guest) ·
solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has been recognized as a leading supplier by the Allegra Network, International Center for Entrepreneurial Development (ICED), The UPS Store, Inc., and National Association of Quick Printers (NAQP). Konica Minolta's innovative bizhub PRESS C8000 is the first digital press to receive the G7 Digital
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Enterprise-Class 3D Printers Will Become Affordable by 2016 – Gartner.

Art Post (Guest) ·
affordable to most enterprises,” added Mr. Basiliere. Identify Improvements The material science behind 3D printing processes and materials will continue to progress, and affordable 3D printers are lowering the cost of entry into manufacturing in the same way that e-commerce lowered the barriers to the sale of goods and services. As a result, the 3D printer market will continue moving from niche adoption to broad acceptance, driven by lower printer prices, the potential for cost and time savings
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Why A Copier Salesman Will Always Be In High Demand

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Hello! I have recently written a post about copier sales people on my blog, copierdirect.ca. I discuss the negative reputation of selling in this industry, as well as the positives of what a modern day copier sales rep can offer businesses. A glimpse into my approach to selling! Here is the link to the article if anyone would like to read it! http://www.copierdirect.ca/why...s-be-in-high-demand/
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The Zombie Copier: 10 Survival Tips For Meeting With A Copier Salesman

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A fun survival book I've written for prospective customers eying me through the web! Thoughts and opinions welcome. http://www.copierdirect.ca/the...h-a-copier-salesman/ PS. If my posts are considered "spamming," please let me know ahead of time! I love these forums and have gained some valuable advice from them that are helping my cold calls and sales.
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Xerox Embraces ‘BYOD’ with New Business Productivity Tools

Art Post (Guest) ·
Xerox Embraces ‘BYOD’ with New Business Productivity Tools Submitted by Lee Rickwood on March 28, 2013 – 6:00 am Xeroxis now developing mobile apps. The well-known copier, printer and office hardware manufacturer is offering a suite of software tools designed for companies large and small, and the rapidly evolving BYOD (bring your own device) business landscape. The new ConnectKey software is embedded into the company’s multi-function printers (MFPs) and other multi-function electronic (MFE
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Ricoh Expands New Business Creation in Silicon Valley

Art Post (Guest) ·
) -- Yoshinori Sakaue (Ricoh’s Associate Director, Executive Engineer; Deputy General Manager of Research and Development Group (as of April 1, 2013)) -- Masatsugu Shibuno (President, Ricoh Americas Holdings, Inc. (as of April 1, 2013)) Number of employees: Approximately 70 in the first year (consolidated (RIC and RIPL)) About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in
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Summit Educational Resources Protects Student Information with bizhub MFPs

Art Post (Guest) ·
located in upstate New York. In 2011, Summit relied on numerous unsecure desktop printers and MFPs with limited capabilities, but needed to modify current document management processes to be in accordance with both Health Insurance Portability and Accountability Act (HIPA) and Family Educational Rights and Privacy Act (FERPA) regulations. Working with the local Konica Minolta dealer, Copier Fax Business Technologies, Inc. in Buffalo, New York, Summit installed 17 centralized MFPs in August 2011
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Ricoh Drops Aficio Name to Build Company Brand for New Initiatives

Art Post (Guest) ·
. Ricoh Europe said it dropped the Aficio name in February 2013. The brand will n o longer appear on any new MFPs or printers. The company explained, “Aficio is being phased out as Ricoh aligns its naming conventions under the Ricoh ‘imagine.change.’ brand. It aims to make it easier for clients to recognize Ricoh offerings and allows Ricoh to communicate in a more streamlined manner as we expand our software and services portfolio alongside our hardware.” Ricoh announced a restyled logo with the
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Deadline for Hon Hai to invest in Sharp lapses with no deal

Art Post (Guest) ·
TOKYO (Reuters) - The deadline for Hon Hai Precision Industry Co to buy a stake in Sharp Corp lapsed Tuesday without any deal, ending an agreement forged last year that would have made the Taiwanese firm the No.1 shareholder in the Japanese TV maker. Talks for Hon Hai to purchase as much as a 9.9 percent stake stalled after Sharp balked at its demand for a degree of management control. Hon Hai also sought to lower the $708 million price tag after Sharp's shares slumped in the wake of losses
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Océ Becomes Wholly Owned Canon Subsidiary, Integration Proceeds Apace

Art Post (Guest) ·
Canon Inc. ("Canon"; Chairman and CEO: Fujio Mitarai; Headquarters: Tokyo, Japan) announced that its consolidated subsidiary Océ N.V. ("Océ" ; President and CEO: Anton Schaaf; Headquarters: Venlo, the Netherlands), which was delisted from NYSE Euronext Amsterdam in February 2012, became a wholly owned Canon subsidiary on March 8, 2013, following the conclusion of formal statutory buyout proceedings under Dutch law ("squeeze out procedure"). Since joining forces, Canon and Océ have jointly
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Canon Business Process Services Shares Accounts Payable Best Practices to Reduce Cost

Art Post (Guest) ·
organizations to improve operational efficiency while reducing risk and cost. Experts apply quality management principles and tools such as Six Sigma® to advance performance to a higher level. The company offers services including BPO, imaging, records management, print, mail and eDiscovery, and is an IAOP Global Outsourcing 100 Leader in 2013 for the seventh consecutive year. Based in New York City, Canon Business Process Services is a wholly owned subsidiary of Canon U.S.A., Inc. Learn more at
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Toshiba’s First Datacenter in Europe to Open in Lyon

Art Post (Guest) ·
At the heart of the group’s Cloud Computing strategy, providing hosting for French companies and data for the Lyon Smart Community demonstrator PUTEAUX, France -- Toshiba Cloud & Solutions Division, a pioneering player in the Toshiba Group’s development of Cloud Computing, today announced the opening of Toshiba’s first datacenter in Europe, located in France. Toshiba Cloud & Solutions Division is directed at professional markets, public and private-sector companies, and entities within the
Reply

Re: Sharp "What will Happen"

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Yes, Kyocera could be good, in the same way that Konica Minolta became much more viable than either Konica or Minolta ever were on their own.
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AUXILIO Reports Year-end 2012 Financial Results

Art Post (Guest) ·
code 4607558. About AUXILIO, Inc. AUXILIO, Inc. is the pioneer of Managed Print Services for the health care industry, working exclusively with hospitals and hospital systems throughout the United States. We are vendor independent and provide intelligent solutions, a risk free program and guaranteed savings. AUXILIO assumes all costs related to print business environments through customized, streamlined and seamless integration of services at predictable fixed rates that are unmatched in the
Topic

Fewer Number of Japan Companies Have Implemented Managed Print Services, But 30.1% Co

Art Post (Guest) ·
Fewer Number of Japan Companies Have Implemented Managed Print Services, But 30.1% Companies Consider Implementation, According to IDC 26 Mar 2013 TOKYO, March 26, 2013 — International Data Corporation (IDC) has published the results of its Japan Managed Print Services Market User Survey 2012. In the survey, 862 respondents involved in spending-related decisions for the Japan enterprise printing environment were asked about their implementation criteria and vendor selection criteria for
Topic

POLICE: Copier, forged money orders found in Economy Inn

Art Post (Guest) ·
allegedly put his hands behind his back. Police say they didn't know if he had a weapon, and they quickly had to handcuff him. While there, police say they found a clear baggie containing an unidentified white powder. They also allegedly found nine post office money orders, at least four of which had been "altered with some sort of white-out." Additionally, police say they found a copier, a box of cotton paper, a paint tray, mineral spirits, blue white-out tape, gold foil seals, a paper cutter and paper
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Ricoh Rapid Process Assessment for Healthcare

Art Post (Guest) ·
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Ricoh Products and Solutions for the Healthcare Industry

Art Post (Guest) ·
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Ricoh Dynamic Capture for the Healthcare Industry

Art Post (Guest) ·
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OKI proColor Expands Network with the Addition of New Reseller, Styers Equipment

Art Post (Guest) ·
Missouri vicinities beginning immediately. The impressive OKI proColor™ Series is a line of high impact digital color printers that serves the graphic arts, production, specialty printing and imaging technologies industries. Part of the OKI proColor™ Series, the OKI pro900DP is a commercial grade, full-color digital envelope printer capable of handling variable data and variable graphics with ease and in a single pass. Boasting an embedded EFI ® Fiery® System 8e Controller with SmartRIP®
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Ricoh MPC3501 & Equitrac

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Having an issue with the Ricoh MPC3501 MFP and Equitrac 4 Express Suite. After loading the card readers onto the MFP and loading Equitrac, when the machine is "awakened" from sleep mode the touch screen goes "white". Only after the customer does a hard shutdown of the MFP does the machine boot up properly. Any ideas of what could be causing this issue?? Getting no help from Ricoh or Equitrac (Nuance).
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IR7095 Canon HDD Wipe

Art Post (Guest) ·
We just upgraded a Canon IR7095 and we also need to wipe the drive, please how can we do this? Art
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Canon 7055 Help!

Art Post (Guest) ·
Can this system duplex 120# gloss, I looked at the brochure and could not find the spec.
Reply

Re: Ricoh adds Mandatory Plotworks to LED Wide Formats

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Just want to put in my 2 cents. Obama is not responsible for the decrease in wide format sales. Thank Bush and company for that. They had their dinner (profits) and left the mess for the next administration to clean up. Let's leave politics out of the forum and just talk about the subject at hand, Ricoh's stupid idea to force/include Plotworks on the monochrome wide format units. By the way, Plotworks has almost no scanning utilities. It is primarily plotting software.
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Re: Scan solution for Insurance Company

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Any luck getting the Paperport Virutal scanner to work? I have a similiar situation where the Canon can TWAIN scan to PDF and the Ricoh devices cannot. Thanks, Steve
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Transform

Art Post (Guest) ·
Dang: Have you seen the exhibitors for the Transform Show? Booth 6 Staples Visit Website Booth 2 Oki Visit Website Booth 5 Ricoh Visit Website Booth 9 Photizo Group Visit Website Booth 10 NDDigital Visit Website Booth 11 MSE Visit Website Booth 13 Ingram Micro Visit Website Booth 15 Office Document Consulting Inc. Visit Website Booth 17 PrintFleet Visit Website Booth 19 Digital Gateway Visit Website Booth 21 Netaphor Visit Website Booth 23 Celstream / Thinxtream Visit Website Tabletop A BEI
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Document Management Company, BMI Imaging, Extends Product Offerings with RagingWire a

Art Post (Guest) ·
conversion and microfilm scanning solutions. BMI offers industry-leading document management and document scanning products from companies like EMC, Canon and Kodak. In addition, BMI has developed the Digital ReeL microfilm and microfiche scanning solution, which is available nationwide. BMI converts an average of 3 million images per month. BMI serves commercial and government agencies throughout the United States and has developed a customer list of more than 2,000 accounts. BMI is headquartered
Reply

Re: How do you feel about the industry?

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As a new sales rep with no prior outside sales experience this industry is insane. Going door to door cold calling isn't working. I don't know if it is just my approach or buyers have changed but the sellers haven't. My dealer is super old school. I asked for a recommendation on some crm software and they said use you're brain and a rollodex. Technology had dramatically changed the service side of things but the sales side is still in the 1950s.
Reply

Re: Canon 7055 Help!

Art Post (Guest) ·
Please help, the 7055 has been around for awhile, can anyone please help me with any glaring issues with this system. The prospect will want to print high gloss 120# stock from the by-pass ( I know the system is not rated for this ), how would the quality be? Anything will help me. Art
Reply

Re: How do you feel about the industry?

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Well the month is over and we went through some serious changes. Just kidding not a single rep met their quota. They held a cold call competition. Which led to a bunch of bad calls just to win the prize. Finally the almost sales manager is offering to pay for shipping on mailers but still offer no real plan to increase sales. I know this industry offers its sales reps a chance to earn six figures but it isn't possible at this dealer. What makes a great dealership? Now that I have a years

-=Good Selling=-

This Week in the Copier Industry 5 Years Ago

This Week in Copiers Five Years Ago

Last Week of March 2018

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

Differentiating the price buyer from the value buyer was a conversation I had last week with one of our VIP/Premium Print4Pay Hotel members.

I'll start with why I found this to be an important topic.  If you follow or are connecting with many of the sales soothsayers on Linkedin most of them are missing the point when it comes to selling.  Note I did not mention sales but "selling" which is the act of closing the deal.  you can read more here

Enjoy these awesome copier threads from 5 years ago

KONICA MINOLTA EARNS COVETED SPOT ON CRN’S 2018 TECH ELITE 250 LIST OF IT SOLUTION PROVIDERS

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industrial and commercial print solutions. Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for 11 consecutive years and is proud to be ranked on the Forbes 2017 America's Best Employers list. The World Technology Awards recently named the company a finalist in the IT software category. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for six consecutive years. It partners with its clients to give
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Konica Minolta Sets Date for PROKOM 2018 Global Conference

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LANGENHAGEN, Germany - March 26, 2018 - PROKOM , Konica Minolta’s user community for production print providers, has today announced its second global conference will be held in Budapest, Hungary, on June 6 and 7 this year. Konica Minolta’s rapid growth in digital production printing created a global demand for the user group. PROKOM started in Europe, last year expanded into North America and now has ambitious future growth plans for China, Asia and Australia. PROKOM provides wide-ranging
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Ricoh's troubles extend beyond massive write-downs

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and Fujifilm Holdings are striving to adapt to the shrinking market for printers, copiers and scanners by moving into new fields such as medical equipment, while Ricoh has stuck to its core operations. But the office equipment market's pecking order is shifting, with Fujifilm looking to purchase Xerox and combine the U.S. company into their existing joint venture. That deal, if successful, would create a giant whose scale surpasses Canon and American competitor HP, bumping Ricoh down one spot to
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Sharp Electronics Corporation Expands Direct, Regional Sales Coverage Of Managed Network Services

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, which markets Sharp's full line of multifunction printers (MFPs)/Copiers, Network Printers, Fax Machines and professional display products including the AQUOS BOARD® interactive display system. Sharp Imaging and Information Systems is a division of Sharp Electronics Corporation, the U.S. sales and marketing subsidiary of Sharp Corporation, Osaka , Japan. For more information about Sharp's business products, contact Sharp Business Systems, 100 Paragon Drive, Montvale, N.J. , 07645. For online
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i3logix Installs Two Xerox Presses to Move Into Transactional Printing

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DENVER - March 27, 2018 - How do you maintain your annual double-digit growth after going from zero to $3.5 million in revenue in your first eight years of business? For Denver-based i3logix, the answer is to target a new market for transactional printing with a pair of new presses: the Xerox Rialto 900 Inkjet Press and the Xerox Versant 3100 Press. “With these two presses, we’re able to move confidently into this new market and maintain our 20 to 25 percent annual growth rate,” said Steve
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Toshiba Enables Mobile Printing at Los Angeles Magnet School

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students as well as 120 teachers and administrators print lesson plans, study guides, tests and other educational materials from their laptops and mobile devices to Toshiba’s award-winning e-STUDIO ™ multifunction printers. King/Drew Magnet High School’s students are primarily printing to Toshiba’s print fleet using their school-issued Chromebooks. “The one-to-one Chromebooks and Toshiba printing stations have revolutionized our school culture,” said King/Drew Magnet High School of Medicine
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Sharp To Showcase Smart Signage Solutions, New Alliances And Preview 8K Technology At Digital Signage Expo 2018

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multifunctional office solutions, professional displays, robotics and energy systems. Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation, markets Sharp's business products, including MX Series multifunction printer (MFP) systems, professional and commercial displays and Skywell™ atmospheric water generators. About Sharp Imaging and Information Company of America Through U.S. Professional Display Distributor sales channels, Sharp is the top selling volume and
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Ricoh's Corporate Social Responsibility Commitment Honored by American Red Cross

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meals and snacks served and more than 1.3 million overnight shelter stays. Its Ready 365 Giving Circle status is the latest demonstration of Ricoh's commitment to establishing corporate citizenship as a key business initiative. This news comes at the start of Red Cross Month , which has been celebrated every March since 1943. It serves as a way to honor and celebrate those who help the American Red Cross during the year. In addition to Ricoh's contribution to hurricane relief, Ricoh holds local
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22 Terrible, Horrible, No Good, Very Bad Sales Phrases That Turn Prospects Off

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." "That's not what I meant." "[Jargon]" "I'd like to tell you about our product." "What if I said ..." "So, you're not interested in [insert benefit of your product/service]?" "You should know X about [competitor] ..." "Actually, that's not true." Sales is a language game. Salespeople use words to demonstrate value, identify business pain, create a sense of urgency, and close deals. Unfortunately, many salespeople also use words to ruin their chances of winning a deal. Too much of sales depends on
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ITC to investigate 50 companies at Canon’s request

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the companies of making and selling toner cartridges and photosensitive drum units which infringe Canon’s patents, US numbers 9,746,826; 9,836,021; 9,841,727; 9,841,728; 9,841,729; 9,857,764; 9,857,765; 9,869,960; and 9,874,846. Photosensitive drum units facilitate printing through the use of heat and pressure to transfer the colour toner to the paper, producing the text...... read the rest here
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15 Science-Backed Tips for Making Better Sales Calls

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sales methodology to systematize their gameplay Proactive sales psychology to prepare for the toughest buyer objections ahead of time by establishing the right mental and emotional state. But because selling is a two-way interaction, the science behind sales also covers the other party in the engagement: prospects, leads, or customers, depending on the stage in the sales process at which they are being engaged. In this post, I’ve gathered my best key takeaways and tactics for running successful
Topic

Canon’s imagePROGRAF Supports ColorByte’s ImagePrint

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MELVILLE, NY, Mar 28, 2018 – Continuing to collaborate with third-party business partners to provide end-users with additional tools to expand the possibilities for printing, Canon USA , Inc., a leader in digital imaging solutions, has announced that Canon’s imagePROGRAF large-format printers are now compatible with ColorByte’s two ImagePrint software products: ImagePrint BLACK and ImagePrint R.E.D. While ImagePrint BLACK is exclusive to the imagePROGRAF PRO Series, the cost-effective
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Xerox gets $6M judgment in Massachusetts fraud

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A federal judge ordered a Massachusetts man to repay Xerox $6 million, after his conviction of defrauding the Norwalk-based company by reselling print toner at a profit. Jonathan Ofstein took a plea deal last year in which he admitted to the fraud while managing toner supplies at a Vestcom International facility in South Easton, Mass., south of Boston. Under a Xerox contract under which customers pay for toner according to the number of prints they make, Ofstein made excess purchases of toner
Reply

Re: Ricoh MP 301 toner question

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I recently sold a few of the smaller Ricoh printers (not from Rosetta) and have them using the Rosetta MICR cartridges. There is a small tab on the cartridge that needs to be removed. back in the day I use to reman cartridges and I know you can or could buy MIRC toner for almost any printer or copier

Ricoh MP 301 toner question

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Does anyone know if one can purchase MICR toner for the Ricoh MP 301SPF?
Topic

Toshiba to have more options on chip deal as meeting March deadline unlikely

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billion from a share issue to foreign investors late last year. Hong Kong-based activist investor Argyle Street Management Ltd, a hedge fund with US$1.2 billion under management, has argued Toshiba's board should consider an IPO instead. It says it has other investors on its side. Under the deal with Bain, Toshiba would retake 40% of the unit, which has seen earnings surge on booming demand for semiconductors. http://www.theedgemarkets.com/...ch-deadline-unlikely
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As Toshiba's $18 billion chip unit sale faces tight deadline, IPO looms

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The conglomerate agreed last year to sell the world’s second-biggest producer of NAND flash memory chips to a consortium led by U.S. private equity firm Bain Capital to plug a huge financial hole left by the bankruptcy of its U.S. nuclear unit. The company has been aiming to complete the sale by March 31, the end of its business year. It said in September that it would need approval from antimonopoly authorities by March 23 to meet that deadline. Toshiba no longer faces immediate insolvency or
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Sharp MX-M5050 & Sharp MX-5070

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Can anyone help? What's the difference between these models? I' seeing that they are both 50PPM and almost identical
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Toshiba Memory sale delayed by Chinese antitrust probe

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As Toshiba has raised enough funds to keep its net worth above zero, some activist investors want it to call off the sale of its money-making memory unit. TOKYO -- The sale of Toshiba 's memory chip armis stuck in a long-running review from Chinese antitrust authorities, making itunlikely that the deal will close before the end of March as originally planned. Although meeting the deadline is no longer vital to the parent's survival, the delay could fuel opposition among shareholders against
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Canon iR1750 Question

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Does anyone know the WxDXH when the optional H1 stapler finisher is installed?
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Re: A4 Mono Printer w/Finisher Stapler

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Lexmark does as well but I have to go back and think which printer does it. I actually think they have a few.
Reply

Re: Japan's Ricoh to book $1.72bn impairment loss as North American business slumps

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Ricoh's reply was shown on Industry Analysts article. https://industryanalysts.com/32318_ricoh/ Maybe large acquisitions likeIkon were not as good an investment as thought.
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Sharp Charging Environmental Fee

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I was with a new prospective client yesterday and she gave me the proposal from sharp. After I get done throwing up at the price of service (.0075 for 2,000 b/w pages and .045 for 1,000 color pages) I notice they are charging her a $3.00 environmental fee. Now $3.00 a month over 63 months is not a lot of money but it is 189.00 that the customer feels like isn't necessary. I don't know if they are doing this all over but the explanation was that because they used toner in the machine they were
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Mac Printing Defaults

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Does anyone know how to set the printing defaults on a Mac to print out of a specific drawer? It's simple in Windows but doesn't appear to be in the Mac.
Topic
Blog Post

Are You Creating Visibility? My Journey To Outbound!

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genuine, being real, being authentic and speaking from the heart as we help the sales community all over the world. The guests that come onto our podcast share our same mission and are advocates in selling from the heart. It was this podcast that change my world... http://sellingfromtheheart.net...ial-guest-jeb-blount Jeb Blount , CEO of Sales Gravy . As the author of Sales EQ , Jeb shared his research about curiosity as a core sales skill on our podcast. Here's where it takes a turn... later that
-=Good Selling=-

Today's Hacked!

Hacked!

3/22/2023

Meta security manager was reportedly hacked by Greek intelligence agency ....As noted by the Times, she first became aware that she may have been hacked when she saw her name included on a leaked list of spyware targets in ...

Notorious hacking forum shuts down after administrator gets arrested - TechCrunch.....by the U.S. Department of Justice seized RaidForums, another notorious cybercrime forum where hacked databases would be advertised and sold

Trump claims his phone got hacked by the "radical left" after prayer call goes off the rails...Trump claims his phone got hacked by the "radical left" after prayer call goes off the rails. "I think what happened was that the radical left was ..

Ferrari Got Hacked and Is Refusing to Pay Ransom - .....The automaker says that hackers threatened to reveal client contact details and that it's working with authorities and third-party firms to ...

Breached hacking forum shuts down, fears it's not 'safe' from FBI - Bleeping Computer....The notorious Breached hacking forum has shut down after the remaining administrator, Baphomet, disclosed that they believe law enforcement has ...

Bitcoin ATMs Hacked – Attackers Exploiting a 0-Day Vulnerability in Its Platform....Bitcoin ATMs Hacked - Attackers Exploiting a 0-Day Vulnerability. the attacker could identify several CAS services running on port 7741.

-=Stay safe=-

MPS Providers Must Transform Digital Services – Study Finds

MPS Providers Must Transform Digital Services – Study Finds

MPS providers have been thrown many curve balls over the last decade. Covid-19 was just the latest in a string of circumstances and technological transformations facing MPS. These difficulties have disrupted the managed print services industry and they likely won’t be the last. Business automation requirements for vendors have steadily increased, requiring that MPS providers keep up with digital transformation and technology innovations. Industry leaders are being expected to meet the challenges with systems that serve the needs of their business clients who are pushing to transform how they do business.

More than ever before, businesses are changing how their operations and workforce utilize corporate offices. They are fragmenting their employees into hybrid workplace environments spread over multiple venues. Work at home, staggard in office shifts are being deployed along with numerous other variations that make up the new normal of the hybrid workplace. These changes have been coming for some time, however, they have been forcibly pressed into service by the Covid-19 pandemic over the last year.

The Digital Transformation of MPS providers

Well before the pandemic, most large and mid-sized brands were on a mission to undergo digital transformation. But what is digital transformation?

Digital transformation is often described as the transformation of business to integrate technologies, processes and priorities that allow for an overall more efficient, competitive and effective operation. source fondalo.com In this article there are some incredible facts about digital transformation that MPS providers need to pay attention to. You must understand the effects of Covid-19 as well as the transformation of business and the hybrid workplace.

Digital Transformation Facts

– more than 80% of Fortune 500 companies that existed 20 years ago, either are no longer in business or are no longer on the list.

– many of the current fortune 500’s did not even exist as companies just 20 years ago.

– as many as 40% of today’s F500 companies on the S&P 500 will no longer exist in 10 years.

– entire industries along with major brands have died because they failed to digitally transform.

How Managed Print Services Providers Must Transform

Recently Quocirca released their Managed Print Services Market Landscape 2021 report. It is no longer a secret what is at the door for MPS. Let’s go through some of the findings of the executive summary from the Quocirca report.

MPS leaders are differentiating beyond traditional print services.

MPS leaders are offering broad service offerings across office and production print environments. They are also delivering on the digital transformation of business process automation. Offerings by MPS leaders that focus on security services and solutions portfolio along with distributed environments and cloud print services are standing out in the crowd.

Slow recovery of office print volumes.

  • 77% of those brands who were surveyed indicated that paper is fairly or very important to their business, down 10% from 2019.
  • Large companies are more print-dependent than smaller and European counterparts.
  • HALF of the respondents reported a decrease in office print volumes since the start of the pandemic.
  • As companies continue to reduce print-based processes, it is clear that a return to pre-pandemic print volumes is unlikely.

MPS spend growth is slowing.

  • 53% of respondents expect to increase MPS spending in the coming year. This is a drop from 79% in 2019.
  • The US remains the most positive about MPS spend, with 73% expecting it to increase, though that’s down from 84% in 2019.

MPS being used to support the new hybrid workplace.

  • Outsourced MPS is showing to be the perfect fit for the future hybrid workplace.
  • 56% of companies with fully outsourced MPS have provided printers for remote workers, compared with only 42% of those using a hybrid model.
  • Provisioning printers for the home worker can combat shadow IT purchasing. This allows companies to control devices accessing their network and data.

On-line purchasing of home printers has filled MPS provider supply gaps.

  • While 52% indicated that they used their MPS supplier to procure home printers, 44% indicated that these were purchased online.
  • 10% purchased using a B2B online store such as Amazon Business.
  • This highlights the changing nature of B2B purchasing. This is particularly through the pandemic where speed of purchase and delivery was critical to ensuring remote workers were set up quickly for home working.

Cloud adoption accelerates.

  • As businesses adjust the physical space and infrastructure changes, as well as to adapt to a large number of remote users, cloud-based print management and advanced analytics can play a core role in print environment redesign and deployment.
  • 75% of companies expect to see greater use of cloud print management by 2025.

MPS as a digital enabler.

  • Companies continue to see MPS as a key component of their digital transformation efforts.
  • 37% saying MPS is very important to digital transformation in their organization.
  • Companies have accelerated digital transformation programs to lessen the impact of COVID-19.
  • MPS providers should be capitalizing on the current climate by assisting brands with business automation processes and workflows and aiding remote collaboration and print management.

Read the executive summary here

MPS Software Solutions Critical To Future

What Does This Mean To MPS Providers?

In the current business climate, companies desperately need solutions that further their ability to adjust and manage the challenges of today. They’re facing obstacles with remote employees, fragmented corporate real estate consumption, and the hybrid workplace. Managed Print Services software solutions are the critical components that will enable MPS providers to help their customers digitally transform. Furthermore, it helps automate customer business processes and reduces their overall costs. Automation, end-to-end print fleet, and purchasing management along with actionable data are key to the success of the MPS industry moving forward.

Find out how PowerMPS can help you deliver what your managed print services customers need today and into the future.

Today's Hacked!

Hacked!

3/21/2023

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ChatGPT Users Report Seeing Other People's Conversation Histories -....@OpenAI why are you giving me foreign languages in my chat history side column this morning? Have you been hacked? #ChatGPT

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