Tagged With "IMAGING"

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Re: Benchmark Business Solutions Chosen as a 2018 Elite Dealer by ENX Magazine

Art Post ·
Congrats to Benchmark!
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Re: Nuance Imaging Division was just sold to Kofax for $400 Million Cash

Art Post ·
Vince THanx for this. I just pulled up a recent Wikipedia on them: Thoma Bravo Purchases Kofax [ edit ] Thoma Bravo , a private equity and growth capital firm , secured the July 2017 acquisition of Lexmark’s Enterprise Software business which consists of three entities: Kofax, ReadSoft , and Perceptive Software. [36] Following this, Kofax and ReadSoft would combine into a single, newly independent Thoma Bravo portfolio company. [37] The First Mile [ edit ] The “First Mile” is a trademark of...
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Re: Nuance Imaging Division was just sold to Kofax for $400 Million Cash

yeti ·
the part that got me was the price tag, Nuance Sold Equitrac, SafeQ Copitrak,NSI Autostore, Output Manager, Ecopy and probably some other product for $400 million. seems like a bit of a firesale considering back in 2011, they bought Equitrac for $157 Million
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Art Post ·
Wes also stated that early adopters will see greater profits with flat rate billing. Laggards will get in last and see the least amount of profit. Your statement about flat rate billing on RFPs will be more frequent in 2019. I receive many copier RF's Ill have to read them more closely to see if the flat rate is in the t's & c's
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Anders And ·
Will somebody please explain to me how you can offer unlimited prints at a fixed price, when your cost varies with the actual volume of prints? The only way flat rate is possible is the fact that print is declining, and you use that as a smoke screen. Flat rate is, as I understand it, like leasing or selling a car to a customer with free limitless gas and miles at a fixed monthly price. Obviosly you have to have escape doors in your t&c's - my customers will find out right away. When we...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Art Post ·
I was hoping some one could chime on this. Let me see if I can get Ray's attention on this
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Ray Stasiezcko ·
Anders good questions. Flat Rate billing is simply a billing method. The most vital component is understanding cost. Our industry has known customer volumes for decades. We also know it’s declining. Customers’ will not change printing behaviors based on billing. Obviously, each dealer will determine their T&C. The smart ones will focus on controlling cost of labor and increase their FCE, they will sell the right equipment in the right volume band, and they will understand the importance...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Scotty ·
I believe it's location, location,location. What is usually hot in the city is not always taken up as practice in rural areas. With the help of units being able to email meter reads it removes the "annoying" part of collection meter reads. I am with the first guy as I am a long timer(35 years) and agree with his assessment
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Ray Stasiezcko ·
Well, I am old timer too my friend. However, I learned along time ago geography does not stop progress. The new competitor who comes to the rural landscape won't deliver by the rules of the old way. I would image back when C.P.C took the place of the previous contract type. Many in the rural areas thought well, that will never happen out here. Well it did.
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

Anders And ·
Thanks for commenting I am not worried about labor, I am more worried about consumables and yield parts. Our mif (mostly SMB) is producing less b/w and more color. And we have many customers who has outsourced large print jobs - fx. real estate agents who prints flyers. I am sure that they would bring that back home if the only cost is time and paper. So, some may change their behavior. Collecting counters is not a big deal any more - we are a Ricoh reseller (since 1980!) - and most of the...
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Re: Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.

wesmcartor ·
The difference in our iDaaS model is that volume DOES impact cost. Other flat rate model offer a rate with no impact on volume. Our program uses the current customer volume, service efficiency, margin expectations as well as our data on over 4 million devices to help remove the variables and concerns over switching to a no meter billing model. We can also adjust for color ratio's. So with the possible exception of print for pay, production and maybe some schools there is no reason not to...
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Re: Imaging Channel Dealers it’s your decision

Art Post ·
I call it the "War for A4"
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Re: Imaging Channel Dealers it’s your decision

Martin Hofman ·
So true Ray!
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Time will tell. Interesting Thanks for your views Enjoy
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Re: The Predictors of the Future of MPS Seem Void Imagination

Martin Hofman ·
Looking forward meeting you at ITEX!
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Re: The Predictors of the Future of MPS Seem Void Imagination

Ray Stasiezcko ·
Thanks Larry, the times we are in are definitely changing. it is a new era that's for sure
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Yes. Account base very helpful.
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Re: The Predictors of the Future of MPS Seem Void Imagination

Ray Stasiezcko ·
I as well, Martin
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Re: The Predictors of the Future of MPS Seem Void Imagination

Martin Hofman ·
Can't miss because our booths (9 & 112) are back to back..
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Re: The Predictors of the Future of MPS Seem Void Imagination

Larry Kirsch ·
Kindly keep me posted with your thoughts.
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Re: Sharp Previews New Lineup Of Mid-High Volume Monochrome Workgroup Document Systems

Art Post ·
I like the end of lease feature, it's better than taking out the old hd and smashing it to pieces. However, I'll bet some clever person could find out a way to defeat the end of lease feature. Returning the HD to customer is the safest and best way to eliminate risk.
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Re: Global Imaging Systems acquires OneSOURCE, expands to Oklahoma

Art Post ·
someone told me that this was one of KM's largest Dealers
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Re: 8 Tips to Help You Buy or Lease a Copier

Kitz ·
How do we know if our company is listed as a prefered vendor?
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Re: 8 Tips to Help You Buy or Lease a Copier

Art Post ·
Buy having a premium membership
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Re: 8 Tips to Help You Buy or Lease a Copier

Art Post ·
In reality if there is only one premium member at the company only that premium member would get the lead, we hope the lead is not shared with a non premium member at that same company.
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Re: Advice For Starting An Unauthorized Copier Dealership

fisher ·
Create a mutually beneficial relationship with an authorized dealer. They help you. You help them.
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of April 2004)

Julia H. ·
I will be out of the office starting 04/04/2014 and will not return until 04/07/2014. If this issue is urgent and requires an immediate assistance, please contact Eileen at eileen.cleary@tabs.toshiba.com . Thank you! This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific addressee(s). If the reader of this message is not the intended recipient, please notify the sender immediately by reply email and delete it and all backup copies ...
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Dealer acquisition update

Art Post ·
- Norwest Equity Partners, which owns Marco, announced it has acquired Clover Imaging Group (remanufacturer of print cartridges) - Gordon Flesch Company, headquartered in Madison, WI, announced it has acquired Indiana Business Equipment, a Canon dealer in Terre Houte, IN
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James Imaging Systems Selected as 2019 ENX Elite Dealer

Art Post ·
BROOKFIELD, Wis. (PRWEB) December 03, 2019 James Imaging Systems is one of 137 companies chosen this year as a 2019 Elite Dealer selected to the prestigious industry publication’s exclusive list. James Imaging Systems is a leading business solutions provider of copiers, network printers, managed print services and document management solutions to improve efficiency and productivity workflow. We understand our client’s unique needs and challenges and match advanced technology solutions to...
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How Document Management Can Help Companies Maintain Culture and Maturity?

Art Post ·
click image to read entire article
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Canon U.S.A. Congratulates Copyfree Document Imaging & Solutions on 40 Years of Success in Service and Customer Support

Art Post ·
MELVILLE, N.Y. , Dec. 9, 2019 Celebrating the success of an authorized dealer, Canon U.S.A. , a leader in digital imaging solutions, is proud to congratulate Copyfree Document Imaging & Solutions for accomplishing 40 years of excellence in service and customer support. Copyfree has established itself in the Southern California area as an exemplary Canon authorized dealer as a result of the innovative line of products it offers and the company's commitment to its customers. President and...
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Sharp Synappx™ Family of Smart Office Solutions Receive Prestigious Digital Imaging Industry Award for Outstanding Achievement in Innovation

Art Post ·
Sharp Synappx™ Family of Smart Office Solutions Receive Prestigious Digital Imaging Industry Award for Outstanding Achievement in Innovation MONTVALE, N.J. , Dec. 10, 2019 / PRNewswire / -- Sharp Imaging and Information Company of America, a division of Sharp Electronics Corporation, today announced that the Synappx™ family of smart office software applications was honored with a Keypoint Intelligence – Buyers Lab (BLI) award for Outstanding Achievement in Innovation in the Document Imaging...
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When Will The Imaging Channel's Customers' Run out of Trust?

Ray Stasiezcko ·
It's is 2020 in less than 30 days. Yet some in the Imaging Channel still think its 2000. On the other hand, most of the channel's customers are excited about 2025 and will find vendor partners who can deliver 2025 today. "A company's customers won't be held hostage by those who serve them status quo; today's customers are presented or can find on their own replacements for what they deem obsolete." Customers are no longer at the mercy of those who currently serve them. The ability for an...
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Clover Imaging Group Official Media Statement December 11, 2019

Art Post ·
Clover Imaging Group would like to highlight one important fact from the December 11, 2019 press release from 4L Holdings, which operates as Clover Technologies Group, that announced 4L’s entry into a restructuring support agreement with the majority of its equity holders and a group of its lenders representing over 67% of its outstanding long-term debt. As stated in the press release, “Clover Imaging will not be part of the financial restructuring process, including any Chapter 11 filing.”...
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Dealer acquisitions update

Art Post ·
- Loffler Companies, headquartered in Bloomington, MN, announced it acquired Office Systems Company (OSC) of Sioux City, IA - Kelly Imaging, headquartered in Kent, WA, announced it has acquired Fortress Business Systems, a Xerox dealer in Post Falls, Idaho
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URM Technologies, Inc. Acquires Digital Image Systems Inc.

Art Post ·
SANTA CLARITA, Calif. , Dec. 18, 2019 /PRNewswire/ -- URM Technologies Inc. (URM), a leader and independent channel for document management systems and services announced today that it has acquired Digital Image Systems Inc. URM provides comprehensive document management systems and services, enabling customers to improve document workflow and significantly increase the efficiency of their office environment. As a Konica Minolta dealer, URM integrates best-in-class copiers, printers and MFP...
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Canon U.S.A. Emerges as 2018 Market Share Leader for Advancements in Digital Imaging Solutions

Art Post ·
MELVILLE, N.Y. , April 30, 2019 /PRNewswire/ -- Continually providing customers with solutions to help equip them for advancement in a time of digital transformation, Canon U.S.A. , Inc., a leader in digital imaging solutions, emerges as the market leader in all U.S. A3 Copier/MFP segments, according to the IDC U.S. Quarterly Hardcopy Peripherals Tracker, 2018 Q4. Canon continues to be the only manufacturer to place in the top three in every U.S. market segment analyzed in IDC's tracker in...
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Marco Acquires New Jersey Copier/Printer Company

Art Post ·
ST. CLOUD, Minn. , Dec. 17, 2019 /PRNewswire-PRWeb/ -- Marco announced today its acquisition of Image Systems for Business, Inc., a copier/printer company in Somerset, New Jersey that has been in business since 1987. Marco's sales and service team will serve and support clients from Image Systems' current location in Somerset . Marco expanded its presence to the East Coast in November of 2018 with its purchase of Phillips Office Solutions in Pennsylvania . The company currently has seven...
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Top Ten Copier & Imaging Industry Predictions for 2020

Art Post ·
So was 2019 a good year or a not so good year for the imaging industry? If I'm thinking about my personal results then 2019 was awesome and one of the best ever. I think 2020 will prove to be one of the biggest years yet for change in our industry. Change is good, right? I'm sure there will be at least two or three bombshells with one of them happening in late January 2020 and then another in late March to early April 2020. None of my predictions came true in 2019 and that's because I didn't...
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The Print Equipment and Services Industry must separate their deliverable.

Ray Stasiezcko ·
Recently I had an opportunity to speak at ITEX, An Industry event for technology resellers. During that talk, I discussed the three types of deliverables or more importantly the three types of end-user customers within the print equipment and its services industry. This industry is strangling their full profit potential as they continue to deliver these different types of customers with the same processes. Here are the three equipment customer types: 1. High-Volume segments 6,7, and 8...
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It’s Uber’s 10th Birthday, A lesson for The Imaging Channel's Venture Capitalist.

Ray Stasiezcko ·
How could the Staples/DEX Acquisition effect a dealership in the Imaging Channel, or its VC group's Exit plans? Here's a thought to consider. The change in valuation will be the greatest threat to all dealers both independent, or those V.C Backed mega dealers who continue buying growth with redundant deliverables within a disrupted infrastructure. Everyone in the industry should think about Taxi Medallions. These medallions value vanished as the infrastructure of the Taxi deliverable was...
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The Predictors of the Future of MPS Seem Void Imagination

Ray Stasiezcko ·
Does anyone else see the dysfunction in the Imaging Channel’s SMB’s MPS, (Managed Print Services) deliverable? MPS is at least 20 years old. Here’s the reality, MPS was an enterprise deliverable, and its complexities were never accepted in the SMB space and continuing to peruse this like it's 1995 is a waste of time and money. It's time to face the realities of print equipment and their services to SMB customers. Most of the SMB market understands that printers their supplies and their...
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Where will Staples Inc go with DEX acquisition?

Art Post ·
By Andy Braithwaite - 6 March 2019 Staples’ move for managed print firm DEX Imaging is intriguing for both office technology and office supplies resellers. Our colleagues at The Imaging Channel held a very well-attended webinar last week on Staples’ acquisition of DEX and it was interesting to hear the thoughts on the deal and insights from the assembled panel of imaging supplies, copier/printer and managed print services (MPS) experts. One speaker called the transaction a “match made in...
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Sharp Announces 13 New Monochrome Multifunction Printers That Join Award-Winning MFP Product Family

Art Post ·
Sharp Announces 13 New Monochrome Multifunction Printers That Join Award-Winning MFP Product Family New lineup includes eleven workgroup models that support 11" x 17" and two desktop models that support letter-legal, all leveraging Sharp's latest technology Photos (1) MONTVALE, N.J. , Aug. 6, 2019 / PRNewswire / -- Sharp Imaging and Information Company of America (SIICA), a division of Sharp Electronics Corporation (SEC), announces 11 new Advanced and Essentials Series workgroup MFPs, as...
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Imagined Possibilities take Investments

Art Post ·
Many will stick with what they know as they budget for what they need to know a fatal mistake. It seems as many see no value in investing it what could be based on what should be. After all, why would anyone pay for a maybe? Well, the innovators are doubling down their bets that the old way sticks to that thinking. “The price paid to explore can be defined while the true cost of unawareness; however, greater may never be known.” It’s that undetermined fee toward improvement which usually...
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This Week in the Copier Industry 10 Years Ago (Last Week of October 2009)

Art Post ·
There's a really awesome topic from ten years ago titled " Is selling at cost the future for print hardware?". I went back and read it several times, and realized that 2009 was the start of the great recession. Somehow we survived, but recently I've heard some grumblings in the AEC industry and they are not good Enjoy these awesome threads from ten years ago this week! Weekend Industry Notes from 10/25/09 Neal · 10/26/093:34 PM - network based authorization, authentication and accounting -...
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Are Master Service Providers the Key to the Imaging Channel's Success? Short answer NO

Ray Stasiezcko ·
Long Answer Follows With the recent ConnectWise acquisition of Continuum, one of the largest Master Service Providers, I thought it was the right time to share some thoughts regarding IT services and the Imaging Channel. It is approaching ten years; where's the momentum? It has been nearly a decade since Master Service Providers started courting the Imaging Channel in an attempt to assist the Channel in delivering IT services to their print services clients. Unfortunately, in this last...
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Is The Imaging Channel's Whitewashing Threatening Its Innovation?

Ray Stasiezcko ·
Well, The Imaging Channel is used to the Whitewashing in explaining how great things are even when common sense disagrees. The channel's ability to whitewash is unprecedented. However, unfortunately, now it's affecting the channel's aptitude to reacting to severe threats and holding back its innovation. Some unfortunately even believe that everything is all right, as the whitewash paints over the market's realities. So, I thought it would be valuable to highlight some severe current threats...
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Imaging Channel, Little Is Changing Because There’s Nobody New

Ray Stasiezcko ·
Innovation is a change in the process. It happens when innovators change the means to the desired outcome. Nearly all disruptive platforms are a result of outsiders taking advantage of the insider's complacency and stubbornness. Imaging Channel leaders, it is now time to bring in outsiders and work with new human capital bringing new ideas and the talents to execute. The channel's commonality in human capital is killing the channel from within. There are too many fighting the insecure future...
 
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