Tagged With "dealer"

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Re: Ricoh Tier (ricotier) Color Page Cost?

VinceMcHugh ·
Art, Is Ricoh just going to retire @Remote, or will they be replacing it with something, possibly a third party vendor like Printfleet? Thanks, Vince
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Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
What was stated to me was that their facilities manager product would be able to collect the tiered color billing and then report on it. All I heard was that @remote was going away. I was so surprised by the aspect of these new devices having the tiered that I did not even bother to ask about a replacement for @remote
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Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
I'm not sure about your source, but it's already in the Ricoh units, we found this about 4 months ago in the mpc305, the issue is getting it out of the system automatically for billing purposes. We use purpose software which can automatically cope with tiered billing.
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Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
Calums: Thanx for this, I see you're in the UK and the info I related to was that the tiered info came from a document there. My source was from Print Audit, but I wanted to make sure this was the case. We were talking about the latest upgrades to PA, and one of them was that their facility manager software is capable of taking those tiered color levels and putting them in a bucket so they could be billed. When you mention purpose software, what are you referring to? Thanx for the...
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Re: Ricoh Tier (ricotier) Color Page Cost?

Jrlz ·
I wonder if direct will not be offering this becuase their billing system can not support tiered pricing?
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Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
Purpose software is supplied by common sense that supply software to the copier industry for managing and billing our industry.
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Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
Purpose software is supplied by common sense that supply software to the copier industry for managing and billing our industry.
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Re: Ricoh Tier (ricotier) Color Page Cost?

Nasher ·
hi calums could you give more info on the tier settings for mpc305 i have looked in the manuale but cant see any info on it many thanks
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Re: Ricoh Tier (ricotier) Color Page Cost?

GIntel ·
Any update on this (in the US)?
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Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
I've heard not that much except for something I heard is that since @ remote is going away Ricoh themselves does not have a program to extrapolate the billing. Again just something I hear, however Print Audits facility manager will do this as I understand.
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Re: Ricoh Tier (ricotier) Color Page Cost?

Paul Giorgi ·
So we have an aficio 3003 in the office at Print Audit and we are tracking 3 levels of metering from it. Does anyone have ant technical info on the 3003?
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Re: Ricoh Tier (ricotier) Color Page Cost?

txeagle24 ·
Apparently, Ricoh Solutions guys aren't aware of this. I asked one of them, and he said there is an SP mode that has been around for generations that runs a report on clicks @ 3 different levels of coverage but that it's not for billing purposes.
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Re: Ricoh Tier (ricotier) Color Page Cost?

Paul Giorgi ·
the 3 tier is mentined on a couple of European brochures from Ricoh. If I can find a link I will share it
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Re: Ricoh Tier (ricotier) Color Page Cost?

GIntel ·
Hey Guys, Few more questions. Anyone have any details on if the color CPC tiers are dealer-editable or pre-set and what the setting are? Similarly, are the CPCs set or dealer-editable? How is the coverage calculated, through device firmware or print audit or both? What devices is this available for?
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Re: Ricoh Tier (ricotier) Color Page Cost?

Art Post ·
Originally Posted by Paul Giorgi: So we have an aficio 3003 in the office at Print Audit and we are tracking 3 levels of metering from it. Does anyone have ant technical info on the 3003? Paul: Are you looking for the service manual?? Art
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Re: Ricoh Tier (ricotier) Color Page Cost?

Paul Giorgi ·
O.K. I have found some information for you . Ricoh has introduced the 3 billing level since the MPC 2051 meaning all models after this introduction has these features ( MPC3001 .......) . Print Audit Facilities Manager can now detect and pick up these assignable threshold counters. Ricoh Dealer that are Premier Members or are using Facilities Manager can now compete with Xeorx and Kyocera promoting this type of billing. I have a brief set up how to for configuring the thresholds on Ricoh...
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Re: Ricoh Tier (ricotier) Color Page Cost?

txeagle24 ·
Paul: Do you have any marketing literature on this? This could be big for Ricoh Dealers and a large area of opportunity for Print Audit to sign up dealers that are using Print Fleet, FM Audit or other DCAs.
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Re: Ricoh Tier (ricotier) Color Page Cost?

Old Glory ·
Paul, Has anyone told you lately how great it is to have you with us on this site As a Print Audit Premier Dealer, you can bet that we will be in contact VERY SOON.
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Re: Ricoh Tier (ricotier) Color Page Cost?

Calums ·
Be aware on this, we have been using this for over a year and the pit falls are. The percentage coverage is based on overall coverage not per toner, the biggest thing is the cost you offer it at, if 30% is in 0-5, 30% in the 6-10 and the 60% is above. What we have found is that the 60% and above is not just 11% coverage but 20-30%, so your copy cost doesnt cover this cost and you could lose money on the high end copy cost. The two lower tiers make you money but your margins are lower as 60%...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Wallingford ·
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Art Post ·
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

txeagle24 ·
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

John Saramak ·
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Old Glory ·
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Art Post ·
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: Is it Frowned Upon if you Join a Competitor?

Wallingford ·
If you were unsuccessful where you are, but are unhappy with the company or the product, then moving should not be a problem. But if you were successful, and happy, and only the money was the inducement to move, then I suggest you have a good chat to your current dealer/manager before jumping ship, as "the grass is never greener" in most case. And if that turns out to be the case, then you will very quickly become dissatisfied and move on once again which could easily become the descent into...
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Re: Assume My Copier Lease....What?

AOSGROUP ·
I love the idea! I've tried this in the past with Kijiji or Craig's List with little success. I was wondering if you had any stats that this worked or that the leases were successfully transferred? Thanks!
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Re: Assume My Copier Lease....What?

Kitz ·
Seems simple and I would guess most of questions such as shipping of equipment, fee's for shipping, dealer support in the area unit is transfered etc. can all be answered?
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Re: Assume My Copier Lease....What?

Kiwispike ·
Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept.
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Re: Assume My Copier Lease....What?

Art Post ·
Originally Posted by Kiwispike: Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept. I agree when the market rate is above what you can buy it for, however, but you just never know. Recently we had the Sandy disaster here in NJ. Many companies moved in for one or two years to help with the rebuilding process. They would be viable candidates to assume a lease that may have...
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Re: Assume My Copier Lease....What?

Un-Lease.com ·
Thanks for all of your questions and comments! To answer the first question by @AOSGROUP, we've had some success in our local area of Toronto, Canada. The transactions were completed manually before launching the marketplace. The current version of the marketplace was only launched this past January, so you guys are the early adopters. Transactions can take the form of either a lease assumption (where one credit-approved client assumes the lease of another as-is), or a split-buyout (where...
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Re: Assume My Copier Lease....What?

Un-Lease.com ·
@Kitz: Dealer support is also a great question. Currently we approach this on a case-by-case basis. New transfers would go to an affiliated partner in the geographical territory that is qualified to service that equipment. Ultimately, we are building a network of independent dealers not unlike what the direct channel already has access to. This way, independent dealers can leverage the network for new contracts as well, such as when a sale is made to a head office that includes installations...
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Re: Assume My Copier Lease....What?

fisher ·
How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied????
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Re: Assume My Copier Lease....What?

Art Post ·
Originally Posted by fisher: How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied???? Fisher: The assumption process is one that I've seen leasing companies do from time to time. You have to get the blessing of the leasing company first, and credit approval for the new leasee.
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Re: The Right Used Equipment Strategy Can Help Your Profits Soar

fisher ·
It's not how you sell it's how you buy. If you buy right you can make great profits on low meter pre-owned gear while selling it for half the price of equivalent new.
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Re: Canon Solutions America's IDEAS v2.0 (Intelligent Dealer Electronic Archive System) Now Includes Processing for Deal Jackets

Art Post ·
Wow! This is big!! I could use this for a few of my accounts! Anyone hear what the cost is??
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of April 2004)

Julia H. ·
I will be out of the office starting 04/23/2014 and will not return until 05/13/2014. I will have limited email access, if this issue is urgent and requires an immediate assistance, please contact Eileen at eileen.cleary@tabs.toshiba.com. Thank you. This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific addressee(s). If the reader of this message is not the intended recipient, please notify the sender immediately by reply email and...
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Re: Copier Dealers Need to Embrace the "Next Big Thing"

Czech ·
"For me, it's too much work for too little pay-off." Agreed. This small sales are great as positioning, but at the end of the day I want the MFP. Good article!
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Re: A Morning With Darrell Amy of Dealer Marketing Systems

Art Post ·
You can download Darrells presentation here https://www.p4photel.com/clip/ma14amy-pdf
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

txeagle24 ·
I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, & their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed ...
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

Rob Thiessen ·
Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH...
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Re: Toshiba Introduces Cloud Service Offering

Art Post ·
Seems neat, is anyone using this yet? With the recent hacking of cloud services, do you think IT people would want to have this in place, especially with banking, insurance, retail, DOD & PIV?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Kitz ·
Once launched It looks like we will be able to order the NEW BW series machines with the smart panel factory installed , I'm guessing no rebate on the 03 color series. Has everyone done a lot of these smart panels?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

txeagle24 ·
I order the Smart Op Panel with almost every one of these I sell and get nothing but rave reviews. The only exceptions are with customers that are using or considering using embedded solutions since Ricoh has yet to tell us that embedded solutions will work with the Smart Op Panel.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Art Post ·
Out of all the units I've sold I've only ordered the smart op panel 3 times. So, if I'm hearing right, the new 03 series of black systems will have the smart op panel that is unlocked? meaning no browser unit is required and it will be a true android tablet?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

txeagle24 ·
Where did you hear that? My guess is that it's the same as the one that is available for the MP3353 series.
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

fisher ·
Honestly, haven't seen any benefits to it. Fluff. We put one on a showroom machine and that's it. If anything it was buggy and un-impressive. Why would I spend the extra money to install it? What am I missing?
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Jason H ·
We have probably put it on 3 machines since it came out and the funny thing was it was our sales rep who is almost 70 years old. He loves that panel. My younger guys could care less it seems. King of backwards in my mind. I haven't quite found the practicality of it other than making everything "look" like a tablet. If they could make it as functional as the new Samsung 10.1 tablet on the MFP's it may become more practical. Just my $0.02
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Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Art Post ·
Wow!! 70 years old and still selling!! That's awesome, that means I have a lot of time left
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