MSP & MSSP Industry Notes

MSP & MSSP Industry Notes for September 14th, 2019

September 14th 2019

MSP & MSSP Industry Notes

Accenture Acquires Pragsis Bidoop, Boosting AI Capabilities, Big Data Portfolio and Talent

  • Pragis Bidoop founded in 2004 in Spain, operates in big data and AI markets. Offers innovation data solutions
  • Accenture is a global professional services company, servers 6,000 clients in 102 countries. Employees 482,000 worldwide and two hundred offices in 52 countries

Bespin Global Receives 'Google Cloud Platform Managed Services Provider' partner status

  • Bespin Global Corporation headquartered in Soul, South Korea, global cloud management company
  • Holds over 100 plus Google Cloud certifications in Korea and China
  • First Asian Pacific headquartered partner to achieve Premier Partner and Managed Services Provider with Google Cloud
  • Bespin Global is an end-to-end cloud IT company dually head-quartered in Beijing and Seoul.

Cisco Awards Carousel Industries the Highest Certification Level in its Customer Experience

  • Carousel located in Exeter, Rhode Island, national IT provider with managed services and cloud provider
  • Carousel is one of only a small number of Cisco partners nationwide to receive Customer Experience Certification
  • Achievement of the Advanced Level Specialization Certification in Cisco’s Customer Experience Specialization Program
  • Employees 1,300


Vaco Continues Exponential Growth with Expansion into Montréal

  • Vaco headquartered in Nashville, TN. Founded in 2002, has 1,000 employees
  • Prvides “boutique” level of service with global reach for executive search permanent placement and strategic staffing
  • Markest include accounting, finance, technology, healthcare IT, operations, admin and international managed services

Vision33 Completes Acquisition of SAP Gold Partner, B1 Systems

  • Vision 33 located in London, England. Global IT professional services consultancy
  • Privately owned with more than 65,000 clients
  • Offers SAP Business One
  • Runs on the SAP HANA platform. SAP Business One used in over 150 countries, deployed on Premise
  • "This acquisition brings a host of talent to Vision33 in the UK, supporting our goal  to transform businesses and ensure they experience value from having the right technology, implemented the right way.” States Neil Feingold, Managing Director of Vision 33

TierPoint Introduces 'Connect Point' Resource

  • TierPoint located in Saint Louis, MO. Provider of secure, connected data center and cloud solutions
  • Launches Connect Point which is a online resource that facilitates multi-dimensional searches for capabilities and connectivity options across TierPoint’s footprint of 40 plus edge date centers
  • Has over 40 world-class data centersin 20 U.S. markets and 8 multi-tenant cloud pods, connected by a coast-to-coast network.

Hargray To Acquire Infinity Network Solutions

  • Hargay Communications located in Hilton Head, South Carolina.
  • Founded in 1949, regional telecommunications that provides advanced communications and entertainment services in southeastern United States
  • "By partnering with Hargray, we strengthen Infinity's place as the premier IT services company in the communities we serve while also pursuing a better future for our clients, partners and staff.” Brian Betzel, President of Infinity
  • Infinity to keep operations in Macon and Covington
  • Infinity offers information technology and solutions to small to mid-size businesses throughout the state of Georgia


  • NEXVORTEX located in Herndon, Virginia. Offers cloud communications along with SIP Trunking and Hosted Voice
  • Introduces new service Manage Connect (Connect), a purpose-built SD-WAN solution for small to medium business market place
  • Uses patent-pending QAV technology to improve cloud experience
  • Wes Rogers COO and Founder states: “mConnect and the underlying technology is very exciting, very cool. It addresses a pain point that many small business owners have today and moves nexVortex into a central role in the user’s operations.”

TMC Names TPx a 2019 Communications Solutions Product of the Year Award Winner

  • TPx located in Los Angeles, California. Provides managed IT services and managed connectivity to approximately 30,000 clients
  • TMC is a global integrated media company that offers education, industry news, live events and social influence to global buyers
  • “We’re honored to be recognized by TMC as a 2019 Communications Solutions Product of the Year,” said David Zahn, Senior VP Marketing at TPx
  • TPx complete provides bundle managed IT services
    • UCx Hosted Unified Communications as a Service
    • Virtual Fax
    • MSx Managed SD-WAN
    • Managed 4G LTE Failover
    • MSx Managed Firewall
    • MSx Managed Endpoints

Wipro Positioned as Global Market Leader in Digital Workplace Services by ISG

  • Global information technology company located in New Brunswick, NJ and Bangalore, India
  • Recognized as Market Leader in Digital Workplace Services by ISG
  • Wipro employees more then 175,000 employees across six continents
  • Kiran Desai, Senior Vice President and Global Head, Cloud and Infrastructure Services, Wipro Limited said, “We are excited to be positioned as a ‘Leader’ in ISG’s report. It is a testament to our workplace consulting capabilities, our industry leading offerings such as LiVE Workspace™ and VirtuaDesk™, our investments in next generation workplace automation platforms like Wipro HOLMES™ and our strong partner eco system.

SES to Deliver Cloud-enabled Solutions

Small and Medium Sized Businesses Prefer Cloud-First Print Management with Edge Computing

  • Y Soft Corporation releases data from global independent survey for cloud and cloud-based print management for small and medium sized businesses
  • Y Soft develops intelligent Digital Transformation office solutions for enterprise, SMB and Education that empower employees to be more productive and creative.
  • Founded in 2000, the company is headquartered in Brno, Czech Republic, with offices in North and Latin America, Europe and Middle East/Africa (EMEA) and the Asia Pacific region (APAC).
    • Public cloud application use is ubiquitous – 93% of SMBs use public cloud applications, typically Microsoft® Office 365 or similar
    • 50% of SMBs have a cloud-first preference and 10% will only use cloud applications
    • Security is a concern for SMBs across all applications; 52% cited security as a top concern whereas 61% cited it as a top concern for cloud-based print management
    • S.-based companies and companies with more than 50 printers, are the most bullish on cloud-based print management. Over all respondents, 29% are planning to purchase cloud-based print management services within the next 12 months.
    • 35% of SMBs already use edge computing and 56% prefer cloud print management services used with an edge device in place.
  • The edge device as described in the survey would enable print jobs to be processed locally on the company’s network.
  • Considering SMB’s concern for cloud-based print management security, (61%), this indicates that the additional security peace of mind that comes with edge computing and its other benefits are desired.

PDF document is attached!

-=Good Selling=-


MSP & MSSP Industry Notes for September 7th, 2019

MSP & MSSP Industry Notes

September 7th 2019

Spectrotel awarded 2019 Visionary Spotlight Award for Managed Services

  • Spectrotel based in Neptune, NJ provides national integrated solutions and managed services for enterprise businesses
  • ChannelVision Magazine awarded Spectrotel
  • Ross Artale, President & COO, “We are honored to be recognized by ChannelVision for offering one of the most comprehensive end-to-end soluitions”.

Red River Acquires CWPS

  • Red River located in Claremont, N.H. technology transformation company
  • CWPS located in Washington, D.C., specializes in managed services network, collaboration, data center, cloud management and security
  • Rick Bolduc, CEO and Chairman with Red River, “The need for managed services platforms that can scale to meet the dynamic requirements of government, military and commercial organization is high.

eQuorum Announces Release of ImageSite 10.3

  • Based in Atlanta, Georgia, eQuorum is the developer of the ImageSite suite of products, including cloud solution, an enterprise-wide workflow and content management software with departmental level pricing
  • Major new features in Version 10.3 of ImageSite
  • ImageSite is flagship workflow and document management solution
  • ImageSite geared towards manufacturing, architects, engineers, utilities, universities and government

DataBank Enhances Data Protection Services with Turn-key Disaster Recovery as a Service Offering

  • DataBank located Dallas, Texas. Provider of enterprise-class data center, connectivity and managed services
  • Announces enhancements of its data protection services and the addition of Disaster Recover as a Service (DRaaS)
  • DRaaS allow workloads, applications and systems to be recovered in minutes rather than hours or days
  • Geo-diverse replication options to 19 data centers across 9 key markets
  • Replication to any hypervisor/host to secondary and/or tertiary data centers
  • Disaster Recovery solutions available for a full range of compliant systems (PCI-DSS, SSAE 16/18, HIPAA HITECH, FISMA, and FedRAMP)
  • Encryption in transit rest assures the security of enterprise data
  • Flexible RTO and RPO service plans
  • 24x7x365 management and monitoring ensures system and business continuity

Docupace Now Integrates with RIA in a Box's MyRIACompliance Software to Offer Single Sign-On

  • Docupace headquarters in Los Angeles, California. Technology provider for wealth management firms
  • RIA in a Bx LLC, located in Cleveland, Ohio. Provider of compliance software for the ealth management software
  • The Docupace storage add-on, advisors using MyRIACompliance can upload sensitive client documents to a secure cloud that is SEC-compliant.
  • "Secure, digital storage of sensitive documents and information is paramount and one of the highest priority issues facing many advisors today," said Richard Thoeny, VP of Product Management for Docupace.

CloudJumper Appoints IT Leader & Enterprise Architect Richard Helms as Director of Managed Workspaces

  • CloudJumper located in Garner, North Carolina
  • Provides software and services in the Cloud Workspace and RDS enablement markets
  • Announces appointment of Richard Helms to Director of Managed Workspaces
  • Before CloudJumper Richard served as Data Center Operation for Attain, LLC
  • “The global virtual desktop market is touted to touch USD $5 billion at a notable 9% CAGR over the predicted years through 2022,” noted a 2019 report by Market Research Future (MRFR)

RDX announces new CEO, other executives

  • RDX based in Pittsburgh, PA provides IT infrastructure, cloud and database administration managed services
  • Mark Clayman appointed to CEO
  • Mark Clayman former President and CEO of TriCore Solutions
  • Gina Murphy appointed to President and COO
  • Murphy levels up form former position of Senior Vice President and General Manager of Rackspace
  • Art Green appointed to Chief Financial Officers also formerly with TriCore

Martello Partner and Early Adopter 4Sight Communications Improves Remote Fix Rate with Mitel Performance Analytics

  • Martello Technologies based headquartered in Ottawa, Canada with offices in Montreal, Paris, Amsterdam, Dallas and New York. Provide complex IT infrastructures
  • 4Sight Communications provides business telecommunications and managed services for public sector and private businesses in the United Kingdom
  • Announced 4Sight Communications, a Mitel Gold Solutions Partner in the United Kingdom says it has improved its remote fix rate to 98% after standardizing on Mitel Performance Analytics (MPA).
  • 4Sight began working with Martello in 2013, recognizing the importance of proactively monitoring and managing Mitel communications platforms, and today more than 800 devices are under management by Mitel Performance Analytics

Tequity Inc.'s Client, intellinet Technologies Inc., Has Been Acquired by Coreio Inc.

  • intelliNet provides computer, network products and professional technical & managed services to many innovative and institutions in Canada
  • Coreio based in Toronto, Canada offers IT services, infrastructure and operation solutions for enterprise-scale companies across North America
  • Tequity is an M&A advisory firm with core expertise in Enterprise Software and IT Services companies. Strategic mergers, exits, and carve-outs for technology companies are our exclusive focus.
  • "The acquisition of intelliNet Technologies enables Coreio to enhance our Managed Services offering and expand our reach to smaller enterprise and corporate clients, which is an extremely exciting development for us" said David Naiman, President and CEO of Coreio.

Options Announces New Cloud Connectivity Services With Equinix Cloud Exchange (ECX) Fabric™

  • Options technology provides cloud-enablement managed services for the global financial services sector
  • New services will combine Options’ hybrid cloud offering with Equinix Cloud Exchange (ECX) Fabric
  • Provides businesses with one streamlined and secure platform to quickly deploy hybrid digital infrastructure anywhere in the world.
  • “We are excited to welcome Options to the growing number of cloud service providers who have joined the Equinix Cloud Exchange.” Stated John Knuff, Vice President, Financial Ecosystems, Equinix

Versiant Designated Among Top Third of World's Premier Managed Services Providers in 2019 Channel Futures MSP 501 List

  • From Charlotte, North Carolina, Versiant is an international provider of managed, professional, software and support services for enterprise IT infrastructure
  • "The 2019 MSP 501 winners are the most elite, innovative and strategic IT service providers on the planet, and they stand as a model of excellence in the industry," says Kris Blackmon, Content Director of Channel Partners and Channel Futures


CGI Acquires Sunflower Systems - Leading Provider of Asset Management and Services

  • Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world.
  • CGI provides end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions.
  • Annams Systems Corporation d/b/a Sunflower Systems, a leading provider of asset management software solutions and services, based in San Ramon, California with offices in Arlington, Virginia.


see attached pdf format

MSP & MSSP Industry Notes for September 1st, 2019

MSP & MSSP Industry Notes

IT Total Care New Co-Managed IT Promises Relief to Strapped SMB IT Teams

  • Located in Foster City, California, provides outsourced IT support to small and medium sized businesses
  • Offers their Co-Managed IT, allows companies to “lease” IT Total Care’s staff wot work with their existing IT department
  • IT Total Care operates in San Francisco Bay area since 20019, has worked with more than 2,000 Bay Area companies

Logically Expands Sales Leadership Team to Drive Continued Growth

  • Managed IT provider service provider for small and mid-size companies, headquarter in Portland, Maine
  • Manages 500 clients from Maine to California
  • Matt Putney appointed as Vice President of Sales, previously held Vice President of Sales for mindSHIFT
  • Tracey Pick appointed Senior Manager for Revenue Operations, served as Senior Manager of Sales at Alchemy Systems


Charter Communications unloads cloud services firm Navisite

  • RDX based in Pittsburg, Pa. managed IT services acquires Navisite from Charter Communications
  • RDX backed by private equity firm of Madison Dearborn Partners
  • NaviSite founded in 1996 provides applications services, enterprise hosting and managed cloud for outsourcing IT infrastructure

TPx selects ADVA for edge device innovation

  • TPX announce selection of Adva’s Ensemble software as the basis for new universal customer premises (uCPE) platform
  • TPx delivers unified communications, managed IT network security & connectivity to more than 53,000 client locations
  • Adva baed in Los Angeles, California develops hardware and software for the networking industry

Ensono to Offer Managed Services on VMware Cloud on AWS

  • Ensono based in Downers Grove, Illinois a hybrid IT service provider
  • Will provide clients a managed service offering for VMware Cloud on AWS Solution Competency
  • VMware Cloud on AWS is an integrated cloud offering jointly developed by AWS and VMware delivering a highly scalable, secure and innovative service that allows organizations to seamlessly migrate and extend their on-premises VMware vSphere-based environments to the AWS Cloud running on next-generation Amazon Elastic Compute Cloud (Amazon EC2) bare metal infrastructure.
  • Ensono certified for AWS, Azure and Partner of the year for Microsoft Datacenter Transformation


ePlus Acquires ABS Technology, Expanding Reach in Mid-Atlantic Region

  • Acquires certain assets and liabilities of Innovation Technology Systems and Solutions dba ABS Technology
  • ABS headquartered in Virginia Beach, Virginia provides managed services, networking, collaboration and security solutions
  • ePlus is a technology solutions provided in Herndon, Virginia and offers expertise that include security, cloud date center, collaboration, networking. Founded in 1990 has more than 1,500 associates serving clients in United States, Europe, and Asia Pacific

Cradlepoint Wins NASPO ValuePoint Contract for Software-Driven, Cloud-Managed LTE and 5G Ready Solutions

  • Cradlepoint founded in 2006, delivers cloud 4G LTE network solutions for businesses
  • Has more than 18,000 clients worldwide
  • NASPO is a Cooperative Purchasing Organization formerly know as WSCA-NASPO, specializes in competitively sourced contracts.

Spinnaker Support Announces First Half 2019 Highlights

  • Global provider for Oracle and SAP third party support
  • Headquarters in Denver, Colorado
  • Record revenues, due in part to increased sales and higher customer retention rates.
  • Now partnering globally with IBM through its multi-vendor IT support service program. Spinnaker Support will deliver third-party support to IBM's enterprise application customers to help them improve OEM spend efficiency and achieve a superior support experience.
  • Added virtual patching, powered by McAfee, to reinforce Spinnaker Support's Seven-Point Security Solution.
  • Now providing "lift and shift" services to co-locate and then manage Oracle Enterprise and Infrastructure applications in the public cloud (AWS).
  • Fortified Sybase support capabilities to further capitalize on SAP's waning emphasis on the world-class database management solution.
  • Interest and new customer adoption of third-party support continued to accelerate in Korea and Japan.
  • Expanded operations in Western Europe, including relocation of regional headquarters to central London. Added new customers and renewed existing customers in EMEA
  • According to the 2019 customer satisfaction survey, more than 500 responses rated our service at a 98.6% satisfaction level – the industry's highest-rated provider.
  • Honored with several 2019 International Stevie Awards, including the Gold for Customer Service Leader of the Year (Devan Brua, Vice President of Compliance and Risk) and Silver for Customer Service Department of the Year.
  • Became the first third-party software support provider to earn Cyber Essentials certification, enhancing Spinnaker Support's growing Oracle and SAP security portfolio for UK-based customers. The company is fully ISO 27001:2013 certified and remains committed to best-in-class data management processes.

CoNetrix Technology Releases New Cybersecurity Monitoring and Compliance Solution

  • Based in Lubbock, Texas provides computer networking, managed IT services and cloud hosting since 1977
  • Offers new Cybersecurity Monitoring and Compliance solution
  • Clients to have access security information and event management (SIEM) and security op centers (SOC)
  • Highlights
  • Monitoring every critical device on the customer network to detect any suspicious activity anywhere in its environment.
  • Uses the most advanced technology available to automatically detect things like: malware, data breaches, hacker activity, stolen credentials, malicious websites, and many other things.
  • The service is compliant with PCI, HIPAA, FFIEC, GDPR, and many other regulatory requirements.

MSP & MSSP Industry Notes for August 25th, 2019

August 25th 2019

MSP & MSSP Industry Notes

Coreio Inc. Acquires intelliNet Technologies Inc. to Enhance Managed Services Offering

  • Coreio Inc., based in Toronto, Canada delivers IT infrastructure and Operations solutions for enterprise companies, 35 years in business
  • intelliNet Technologies, based in Richmond British Columbia, founded in 2001 offers field services and managed services to clients in Canada and United States
  • Coreio Inc., now has more than 200 locations across Canada and service delivery in under 2 hours to nearly every part of Canada

IT Solutions Acquires SecurElement, Expands Cloud, Security Offerings and MSP Footprint in the Mid-Atlantic Region

  • IT Solutions Consulting Inc., full service IT, that provides managed services, clould services and custom application development since 1995 in the Greater Philadelphia and Mid-Atlantic region
  • 100% employee owned, recognized by CRN and Channel Futures as one of the top managed service providers in the United States and worldwide
  • SecurElement based in Malvern, PA., offer IT solutions and partners with Microsoft, Cisco, Dell, Barracuda

Fauna Introduces the Industry's First Managed Serverless Database Service

  • Fuana based in San Francisco California and Boston, Massachusetts provides serverless cloud database FaunaDB
  • Funded by Point72 Ventures, CRV, Data Collective, and Quest Venture Partners, with strategic investment from GV (formerly Google Ventures, a division of Alphabet), Capital One Growth Ventures, and LINE Corporation.
  • FuanaDB data management solutions with new operational controls
  • Enterprise-grade support and SLAs
  • Change data feed or stream
  • Query log auditing
  • Operational monitoring integration
  • Customer-defined local endpoints
  • Customer-defined data locality
  • Backup and restore tailored to meet compliance needs
  • Isolated environments as needed for development, testing and staging

CenturyLink Launches Fully Managed VMware Cloud on AWS Service

  • CenturyLink based in Monroe, Louisiana delivers hybrid networking, clould connectivity and security solutions to clients in more than 60 countries
  • Launching CenturyLink® Private Cloud for VMware Cloud on AWS at VMworld 2019
  • Managed service that simplifies the way enterprises build software defined data centers
  • Clients can pay monthly for the service

IT Solutions Acquires SecurElement, Expands Cloud, Security Offerings and MSP Footprint in the ...

  • NTT DATA Services is a division of NTT DATA Corporation, operates out of Plano, Texas
  • Recognized as a Microsoft Azure Expert Services Provider
  • NTT DATA Corporation operates in more than 50 countries and provides IT services for more than 120,000 professionals


DXC Technology Extends its Leading Service Management and Security Operations Capabilities with Acquisition of Syscom

  • DXC Technology based in Tysons, Virginia, offers end-to-end IT services. DXC global reach is more than 6,000 private and public sector clients in 70 countries
  • Syscom founded in 1987, is a leading provider of service management and security consulting in Norway

Agio Launches New Cybersecurity Technical Testing Program

  • Agio provider of cybersecurity, managed IT services for the financial services, healthcare and payments industries
  • Agio headquartered in New York City, New York, with offices in Raleigh, North Carolina, and Norman, Oklahoma. Employees more than 250
    • Offering cybersecurity testing services with four categories
  • Penetration Tests & Vulnerability Assessments
  • Attach & Breach Simulations
  • Security Architecture & Configuration
  • End-User Technical Evaluations

Deloitte teams up with Splunk on cybersecurity offering

  • Deloitte provides industry-leading audit, consulting, tax, and advisory services to many of the world's most admired brands, including 80 percent of the Fortune 500.
  • Deloitte’s Fusion Managed Services provides cyber defenses to help companies protect data and monitor, detect, investigate and respond to attacks
  • Leveraging Splunk’s Phantom security platform
  • Splunk based in San Francisco, California offer solutions to monitor, in investigate and act on business, IT, security and IoT data

Cogeco Peer 1 Changes Name to Aptum Technologies; Adds New Services to Enhance and Expand Hybrid Cloud Offerings

  • Cogeco Peer 1 based in Toronto, Canada offers managed hosting and cloud services
  • Digital Colony (global investment firm) acquired Cogeco Peer 1 in April of 2019
  • Two new offerings
    • Managed Amazon Web Services (AWS)
    • New Cloud Connect

IT Lab acquires Mirus IT

  • Itlab headquarter in London, England with offices in Manchester and Cape Town, South Africa
  • 2018 Channel Futures MSP 501 winner
  • Offers full service IT, Managed Could Services, Consultancy and Change, Business Applications, Productivity Applications along with Cyber Security
  • Itlab purchased Content & Code in 2018, in 2017 itlab acquired Perspective Risk
  • Itlab now has more than 890 clients along with 700 staff working in London, Manchester, Cape Town and Milton Keynes
  • Mirus IT started in 2002 with a regional office in London and is based out of Milton Keynes, England
  • Mirus IT, Strategic IT, Print & Telephony Services & Support for SME's & SMB's

SPS Ranked No. 2 Among Inbound Document Management Providers

  • Swiss Post Solutions outsourcing provider for business process solutions along with innovative service in document management
  • Swiss Post Group headquartered om Bern, Switzerland. Employees 7,000 and focuses on banking, insurance, telecommunications and healthcare companies
  • States global data volumes with hit 150 zettabytes by 2025


Buchanan Technologies partners with Lightview Capital

  • Buchanan USA headquarter in Grapevine, Texas. Canada headquarters located in Mississauga, Ontario.
  • Provides IT support and services for corporations around the world
  • Employees more than 500 experienced consultants, engineers and architects
  • Buchanan services include Cloud Services, Service Desk, Professional Services, On-Site Field Services, Depot Service and Technology Consulting
  • “Managed IT Service Provider is a strong platform for continued expansion”, stated Rich Erickson, Co-founder and Managing Direct or Lightview Capital
  • Lightview Capital is a leading private equity firm investing exclusively in business services sectors across the middle market.
  • Lightview Capital founded in 201=2 and headquarters is in New Jersey


 pdf is attached for download

MSP & MSSP Industry Notes for August 18th, 2019


MSP & MSSP Industry Notes

August 17th 2019

Charlotte-Based Managed IT Services Provider Expands to Raleigh-Durham-Chapel Hill Area with ...

  • Sterling Technology Solutions based in Charlotte, NC, and founder in 2002 by Tom Blanchard CEO
  • Offers managed IT services, email migration services, IT security, backups, server management and consulting
  • New branch office to be located at 900 Park Offices Drive, Raleigh, NC

Texas Systems Group Named to List of 501 Top IT Managed Service Providers in the World

  • Established in 2002, Texas Systems Group operates in Austin, Texas and provides managed IT, private cloud hosting, IT project services along with telecom/VOIP
  • Earned slot on Channel Futures list of top 501 IT MSPs worldwide
  • Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.

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NTT DATA Becomes a Microsoft Azure Expert Managed Service Provider

  • NTT DATA Services is a division of NTT DATA Corporation, operates out of Plano, Texas
  • Recognized as a Microsoft Azure Expert Services Provider
  • NTT DATA Corporation operates in more than 50 countries and provides IT services for more than 120,000 professionals

Global Convergence, Inc. Ranked #167 on Top 500

  • Business Observer Top 500 is a comprehensive list of Gulf Coast companies that spans nine counties (Tampa to Naples, Florida)
  • Global provides global Managed IT Lifecycle services and solutions
  • Global Convergence homes is Oldsmar, Florida

Avocette Technologies Receives MSPCV Certification

  • Located in New Westminster, British Columbia (Canada) complete MSPAlliance’s MSP Verification Program
  • MSPAlliance is a global industry association and accrediting body for the Cyber Security, Cloud Computing and Managed Services Provider (MSP) industry. Established in 2000 with the objective of helping MSPs become better MSPs
  • Avocette Technologies Inc., founded in 1977 and provides cloud solutions, and consulting in Canada and the United States

Midnight Blue Ranked Among World's Most Elite 501 Managed Service Providers

  • Midnight Blue based in Robinson Township, PA., provides technology, managed services and solutions for SMB businesses throughout SW Pennsylvania
  • Midnight Blue founded in 2005
  • Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.

Frontier Communications Launches Managed Wireless LAN: Fast, Secure and Reliable Wireless Networking for Medium and Enterprise Business

  • Announces launch of Managed Wireless LAN for medium and larger enterprise businesses
  • Based in Norwalk, Connecticut. Offers communication solutions to small., medium and enterprise businesses

Presidio, Inc. (PSDO) Agrees to Be Acquired by BC Partners for $2.1B

  • Enters into agreement for all-cash transaction with BC Partners
  • BC Partners is a private equity firm specializing in buyouts and acquisitions financing in Europe and the United States.
  • BSC Partners founded in 1986
  • Presidio offers design, development, deployment of secure IT infrastructures

QOS Networks is Named to Prestigious Inc. 5000 List of Fastest Growing Companies

  • Provides SD-WAN managed network services in Southern California
  • Last few years achieved triple digit growth, overall growth rate of 1417.9%
  • 5000 = The most successful companies in America

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PICS Named to the 2019 Inc. 5000 List of Fastest-Growing Private Companies

  • PICS logged three-year revenue growth of 64%
  • The 2019 Inc. 5000 is ranked according to percentage revenue growth when comparing 2015 and 2018. To qualify, companies must have been founded and generating revenue by March 31, 2015. They had to be U.S.-based, privately held, for profit, and independent — not subsidiaries or divisions of other companies — as of Dec. 31, 2018.
  • PICS in business for 25 years and provides business process automation with document management solution DocLib for QAD. Additionally operates managed services division PICS IT Tech. Headquarter in Mount Holly,NJ

Windstream Enterprise Offers Customer Migration Options With Avaya Cloud-based IP Solution

  • Based in Little Rock, Arkansas and is a managed services provider
  • Announces launch of Avaya IP Office which is a cloud-based Unified Communications as a Service (USaaS)

FireScope Signs Partner Agreement with DynTek Services, Inc. for North America

  • DynTek a national systems integrator and risk management partner. Delivers IT consulting services, end-to-end IT solutions, managed IT services, and IT product sales
  • FireScope a innovative SaaS based security, discovery, dependency mapping and performance monitoring software company helps Companies identify all of their technology assets, their inter-dependencies and maximize the business value of those assets.
  • DynTek to distribute and resell FireScope products and services.

Velo IT Group Listed Among Top 501 Global Managed Service Providers by Channel Futures

  • Velo IT Group based in Dallas, Texas
  • Offers managed IT services, focus on small to mid-market companies. Also has locations in Texas and Louisiana
  • Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.

Stratix Systems recognized by global solutions provider Datto

  • Recognized by Datto for having the largest fleet of Datto devices in the United States
  • Stratix has a history of 50 years, more than 130 IT professional and operates office in Wyomissing, Bethelehem, King of Prussia, York Pa and Edison, NJ. Headquarters located in Wyomissing, NJ
  • Started business 50 years ago as a copier dealer
  • Datto Datto is a global provider of IT solutions delivered by managed service providers. The award was presented at the DattoCon19 partner conference, which had 2,900 attendees from 24 countries.

SPK Earns Place on MSP 501 Ranking List of Top Managed Services Providers in the World

  • SPK founded in 1997 and operates headquarter in Scotts Valley, California
  • SPK offers Engineering-based IT solutions for product and software development teams
  • Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa, the international business intelligence, academic publishing, knowledge and events group. Informa serves commercial, professional and academic communities, helping them connect and learn, and creating and providing access to content and intelligence that helps people and businesses work smarter and make better decisions faster.

PDF available below for download

MSP & MSSP Industry Notes for August 11th 2019

MSP & MSSP Industry Notes

August 10th, 2019

Wachtell, Fenwick Lead Broadcom's $10.7B Symantec Biz Buy

  • Law360,com reported on Thursday that Broadcom led by Watchell Lipton offer $10.7 billion cash for the Symantec’s enterprise security business
  • The tech giant is looking to grow its own infrastructure tech platform

Dresener Partners Advised Ntixa o the Acquisition of HigherGround Managed Services  

  • Dresner Partners based in Chicago, a FINRA registered, middle market investment bank
  • Dresber advised Ntiva, Inc., on the acquisition of HigherGround Managed Services
  • Terms were not disclosed
  • Ntiva based in McClean, Virginia is a provider of managed IT, cloud hosting, unified communications and strategic consulting services
  • HigherGround based in Rolling Meadows, Illinois offers a full service IT and consulting firm with entrepreneurs and SMB organizations

Insight Introduces Array of Managed Workplace Solutions to Optimize End-User Experience

  • Insight a Fortune 500 global solution integrator announced a new collection of managed workplace service
  • Device as a Service
  • Managed Desktop
  • Managed Office 365
  • Productivity Application Service
  • Workplace Services
  • Managed Security
  • Insight based in Tempe. Arizona

Amdocs and XL Axiata Expand Partnership with Long-term Managed Digital Transformation

  • Amdocs, based in Saint Louis, a provider of software and services to communication and media companies
  • Announces that X Axiata (based in Indonesia) will deploy the amdocsONE consumer experience and monetization solution under a multi-year managed digital transformation agreement

CareWorx Fully Managed Announces Partnership with Cliniconex to Bring Automated Resident Family Engagement to Senior Care

  • CareWorx is supplier for 24/7 IT support and senior care solutions in Ottowa, Canada
  • Announced partnership with Cliniconex which provides resident family engagement designed to return time and care through workflow automation.
  • Cliniconex a healthcare software provider. Has more than 5,000 medial professionals and senior care providers utilizing their services

NexusTek Names Bill Wosilius Chief Executive Officer

  • NexusTek a national provider of IT services based in Denver, Colorado
  • Announces Bill Wosilius as new CEO, replaces Mike Jenner who vacated the position for other opportunities
  • Wosilius spent 5 years as VP of Global Management Solutions for Optiv Security
  • In December 2017 NexusTek was recapitalized by Abry Partners
  • Prior to career in IT, Wosilius eight years as a Commissioned Officer in the United States Air Force

Secureworks® Extends Red Cloak™ TDR with Managed Services to Help More Companies Leverage the Power of Its Cloud-Native Software

  • Secureworks a cyber security company based in Las Vegas, Nevada
  • Red Cloak TDR is now available with a 24/7 service option
  • Red Cloak TDR TDR is differentiated by expert threat intelligence, expanded through ongoing incident response experience, and enabled via relevant telemetry from a variety of network, endpoint, cloud, and business systems across Secureworks’ entire global customer base.

TPx Taps Nancy Estrada as Service Delivery Manager for Exclusive Partner Provisioning Group

  • TPx managed service provider based in Los Angeles, California
  • Hires Nancy Estrada as Service Delivery Manager
  • Estrada has fifteen years of experience supporting channel partners
  • TPx founder in 1998, provider for UCaaS, Managed IT services ad Managed Connectivity services

UK Managed Services & Hosting Summit North 2019 announced

  • London, IT Europa and Angle Business Communications announces Managed Services and Hosting Summit North on October 30th, 2019
  • Event to bring leading hardware/software vendors, hosting providers, telecom, mobile operators and web service providers together with MSPs and re-sellers
  • Theme for the event is Creating Value with Managed Services
  • IT Europa provides business intelligence news and analysis to the European IT marketplace
  • Angel Business Communications is an industry publisher and conference organizer

UK IT services provider Acora acquires Plan-Net, announces new contract

  • Acora a 24/7 IT service provider located in London, England
  • Announced acquisition of Plan-Net

Proficio Partners with Qualys to Expand its Managed Detection and Response Services

  • Proficio a global MSSP announced partnership with Qualys a provider of cloud-based security and compliance solutions
  • Proficio clients now get access to Qualys apps which include
    • Vulnerability Management
    • Asset Inventory Cloud Agents
    • File Integrity Monitoring
    • Policy Compliance
  • Threat Protection
  • Proficio founded in 2019 provides MSSP 24/7 services
  • Qualys provider of cloud-based security and compliance solutions with more the 12,200 clients

VirtualArmour Wins $330K Project that Includes Network Audit with Global Service Provider

  • VirtualAmour based in Centennial, Colorado a global cyber security services provider
  • Expands security services with global satellite service provider
  • Has closed almost $2M in additional hardware, software and services since January 2019

see attached pdf file

-=Good Selling=-

MSP & MSSP Industry Notes for August 5th 2019

August 4th 2019


MSP & MSSP Industry Notes

NWOIT Services Has Acquired PenTech Computer Company

  • N.W.O.I.T been in business since 2008 and founded by Nick Oughton
  • Provides managed IT service and cloud solutions
  • Based in Saint Louis, Missouri
  • Pen Tech Computer Company is an IT service provider that emerged in 1984

Sullivan Data Management is Latest Addition to the Logically Managed IT Platform

  • Logically offers Oplogic their intelligent MSP Platform
  • Logicallly marks 20 years as IT service provider and MSP in 2019
  • Acquisition of Sullivan Data Management to be “the first of many”
  • K&R Network Solutions and Winxnet merged in June of 2018 and in April 2019 changed name to Logically
  • Plans to acquire 3-5 MSP’s every year

Data Intensity Wins Fastest Time to Impact Award at Totango Executive Summit

  • Totango innovates in the SaaS solutions space
  • Data Intensity the largest multi-cloud managed services provider
  • DI has 12 locations in the world with headquarters in Boston, Mass
  • Founded in 2001, has more than 650 clients, 800 professionals world-wide, more than 200+ cloud migrations and 15,000 managed environments

eMazzanti Shares 3 Elements of Successful Information Governance

  • One of the Top 200 U.S. Microsoft Partners, 5 time WatchGuard Partner of the Year
  • New York City area MSP and consultants
  • Helps companies manage data and mitigate security risks
  • Located in Hoboken, NJ, began offering services in 2001

Sikich named a top managed service provider

  • Recognized by MSPmentor 501
  • MSPmentor recognizes top managed service providers based on a range of metrics
    • Annual managed services revenue
    • Cloud
    • Managed Services
    • Professional Services
    • Consulting
    • Reselling
  • In 2016 Sikich acquired BCG Systems
  • Sikich founded in 1982, now ranks as country’s 28th largest CPA firm

Leading North American IT Service Management Company Deploys 3CLogic to Enhance Field Services Support

  • Headquarters in Rockville, Maryland
  • 3Clogic integrates with Servicenow, SUGAR CRM, SAP, Microsoft Dyanamics CRM and others
  • Cloud-Based contact center platform company
  • Offers enterprise-grade Cloud Contact Center as a Service (CCaaS)

Portland-based IT firm makes acquisition, unveils aggressive growth plan

  • Logically located in Portland, Oregon acquires Sullivan Data Management
  • Sullivan Data located in Yorktown Heights, New York
  • Logically CEO Chris Claudio says the acquisition is part of a larger strategy to expand nationally
  • Claudio states T services industry is relatively fragmented with 15-20K small to midsize providers in the United States

Thrive Adds Goodger & Demorcy to New York FinTech Leadership Team

  • Thrive a provider of Next Generation Managed Services located in Foxborough, Mass
  • Names Scott Goodger as General Manager and Executive Vice President for New York market
  • Names Steven Demorcy as Vice President to head Thrive’s New York FinTec Cloud Operations

Leading Zero Trust Access Security Provider Pulse Secure Becomes a Member of MSPAlliance®

  • Pulse Secure provider of software-defined Secure Access solutions
  • Headquartered in San Jose, California
  • MSPAlliance has more than 30,000 members worldwide
  • MSPAlliance offers members to achieve MSP and Cloud Certifications including, SSAE 16 Audits and achieve certification with MSPALiiance MSP/Cloud Verify Program

EQT Invests in Nexon, a Leading Managed IT Services Provider in Australia

  • Nexon, Australian cloud and managed service provider since 2000
  • EQT is an investment firm with more than 61 billion Euro’s raised in capital

Maple Tech Completes Migration to Amazon Web Services (AWS)

  • Maple Tech a provider of cloud-based, core administration technology for property and casualty insurance companies
  • Located in Manalapan, New Jersey
  • Maple Tech core administration suit, Aspire, offers comprehensive core functionality

Bell Techlogix announces a partnership with the City of Indianapolis

  • Indianapolis based IT services and solutions
  • Awarded 5 year, $30.5 million dollar contract by Marion County Information Technology Board
  • To provide City-County IT Infrastructure for service deask, deskside support, depot services, walk-up support, data network services, data center operations, remote infrastructure monitoring and IT Asset Management


C Spire Business named one of world's top managed service providers in 2019

  • C Spire selected for the 6th consecutive year
  • Placed 13th on the list of 501 companies worldwide (MSP 501)
  • Only MSP in southeastern US to make the top 20
  • C Spire has more than 500 service professionals, multiple data centers and operate almost 9,000 miles of fiver optic infrastructure

3Cloud earns Microsoft Azure Expert MSP designation

  • 3Cloud a Microsoft Azure consulting and managed services company headquartered in Chicago, Il
  • Operates offices in Dallas, Texas and supports clients in North America and Europe
  • Earns enter into Microsoft’s Azure Expert MSP program

VirtualArmour Expands Managed Services Scope with $150K Contract with Regional Energy Company

  • VirtualAmour a global cybersecurity managed service provided (MSSP) headquarter in Centennial, Colorado
  • Awarded Managed Firewall services contract with regional energy company
  • Includes managed services and professional services for $150,000
  • Clients include Fortune 500 companies and several industry sectors in more than countries

Pensare Acquires Two MSPs, Pursues Nationwide UCaaS

  • Pensare a PE firm (looks like it to me)
  • Hires Graham McGonigal as COO formerly with Vonage and AT&T to lead strategy for acquisitions
  • Acquisitions involve buying Computex Technology solutions for $65 million and and unnamed IT solutions provider for $49.5 millio

Carbonite Seeks CEO Amid Security Momentum, Data Protection Challenges

  • Mohamad Ali steps down to join IDG as CEO
  • Carbonite hires executive search firm to identify next CEO
  • Carbonite Chairman Steve Munford named as interim CEO


NetGain Technologies announces new CEO

  • IT services provider in Lexington, Kentucky
  • NetGain founded in 1984 and largest managed IT provider in South Central US
  • Announced Tim Burke as new CEO

MSP Acquisition/ Network Computing Buys Power On Technologies

  • Networking Computer Solutions based in Topeka, Kansas provide managed IT solutions
  • Acquire Power on Technologies based in Kansas City, Kansas
  • Terms of deal no known
  • Combined the two companies will support 700 clients and managed 4,000 network devices

NetLogix Selected to the Channel Futures MSP 501 List

  • Selected to The Channel Futures MS 501 list for 2019

Note:  PDF form of document is attached