This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago, The First Week in July 2008

Not much here this week, seems the entire industry was probably on vacation.

Enjoy these threads from ten years ago this week!

Weekend Copier Notes from 06/29 & 07/06

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. - In a recent article in What They Think magazine, the following companies were mentioned as owning most of the inkjet print head technology patents that are used by many vendors: o Xaar o Dimatix/Spectra (used in new Fuji JetPress 720) o Panasonic (used in Kodak Versamark) o Kyocera (used in Oce’ JetStream) o Epson (used in Screen Truepress) o Toshiba (licenses technology from Xaar)(used in Riso HC5500) o HP (used in its own products) - Printable Technologies, maker of FusionPro variable data
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Re: Is anyone else facing this from Xerox?

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especially if they're in a marketplace where Canon or Ricoh or Konica Minolta have a much more competitive (read that "Less costly") Gov't Bid program in place and Xerox would not ordinarily be able to place equipment and sell toner otherwise. It work extremely well in the 70's and 80's for me as a K-12 Rep then.
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Ricoh MicroPress Connectivity for the Pro Series

Ricoh is pleased to announce the launch of the MicroPress Connectivity for the new Pro 906EX/1106EX/1356EX, the newly updated PrintStation 0135R. The PrintStation 0135R now supports the dynamic new finishing capabilities that make the new Pro Series unique in this market segment. Designed for customers that require superior make-ready and advanced workflow management capabilities, the PrintStation 0135R and the new Pro 906EX/1106EX/1356EX provide an unbeatable combination for your production
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Ricoh Release of Perfect Binder GB5000

Ricoh is pleased to announce the release of the new Perfect Binder GB5000 and its related accessories for the new Ricoh Pro 906EX/1106EX/1356EX systems. The Perfect Binder GB5000 automatically creates perfect bound books in-line up to 200 sheets (that’s 400 pages in duplex mode), and it provides trimming on up to 3 sides of the book providing the capability to create professional looking books with “full-bleed” covers.
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Ricoh Introduction of DWG/DXF/DWF Option and Upgrade for the RW-480

Ricoh is pleased to announce the availability of the newest versions of the DWG/DXF/DWF option and Upgrade option for the RW- 480 Controller and RW-3600 controller. These options are now available for purchase and support PlotBase 3.7.1 (RW-480 & RW-3600) and AutoCad 2008. Refer to the charts below for EDP code number for the appropriate RW-XXX Controller for your customer. Option and Upgrade Option Overview: The DWG, DXF and DWF are AutoDesk native file formats created in their AutoCAD
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Re: Political Speeches

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of having air conditioning in the summer and heating in the winter? C. Could it be that 95.4 percent of these unhappy folks have a job? D. Maybe it is the ability to walk into a grocery store at any time and see more food in moments than Darfur has seen in the last year? E. Maybe it is the ability to drive our cars and trucks from the Pacific Ocean to the Atlantic Ocean without having to present identification papers as we move through each state? F. Or possibly the hundreds of clean
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Re: Network Install Guide For Dummies

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This is why I don't like General Guides If a customer is using DHCP, simply picking a higher number is not safe. You (and your contact at the customer) may not be aware of other factors. There may be a different class of devices (such as servers or printers or whatever) that is placed into a higher DHCP range. If you want to be perfectly safe when the customer is on DHCP, their IT should provide you with an IP. Of course, I've grabbed a seemingly open IP in order to get he printer working too .
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Re: Network Install Guide For Dummies

quote: their IT should provide you with an IP Of course, if they have an IT person. How many times have I heard "The salesman said you would take care of it all!" (dangling a check over my head)
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Re: Network Install Guide For Dummies

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If the customer can't give me an IP or know of one that is available, I will use the one that was in the printer/copier that I am replacing. If it is a new install, I will ask their IT what IP to use or have them do it. So far it has not been an issue.
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Re: Savin 8075 Phantom Jams

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going to complain about a machine when it is their own stupidity. The adage goes "It's always someone else's fault, but not me." This machine consistently runs 60k+ per month from both prints and copies, and the jam count now is less than 8 and those are not from the bypass tray.
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Fourth Week in June 2008

Dang, me and the entire industry must have been on vacation this week! 

Enjoy these meager threads from ten years ago this week!

Weekend Copier Notes from 06/22/08

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and management software to large corporate customers  Graphic unit will offer printers and supplies to wide format users o Most of the U.S. employees of the printer division (3,400) work at the division headquarters in Boise, Idaho, which designs the products, while manufacturing is done overseas. - Ricoh launched a new print-only color laser system, the Aficio SP C420DN offering: o 31ppm top speed color or b/w o 1200x1200dpi top resolution at half speed (600dpi at full speed) o Does NOT offer
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Printing Company Wanting Production Color

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I need some suggestions. One of our production printing customers wants a color system that will print up to 12 point chromecoat, either from the bypass tray or other trays. The other feature is that it must print up to 12x18 paper. They have looked at the Savin C7570, but I was told this unit will only print up to a 10 point chromecoat, which they could live with, but they want another option. Speed is not that important as long as it will print on 12 point chromecoat. Is this an area that
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'Japannovation' marketing strategies

the most sustainable companies in the world. During Earth Day, the firm turned off all its lights as a "gesture of commitment to environmental protection." Today, Iwamoto said Ricoh has overtaken Fuji Xerox in the copier business. Iwamoto said "there is really no stereotype innovation model." "Every company tries to create its own innovation model to promote brand differentiation. Today, the Made-in-Japan or the monozukuri concept is no longer just for manufacturing high quality products as in the
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Xerox 7232

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Xerox Authorized Agent: Xerox 7232 Stand $7,000 .008 b&w .055 color service only, no supplies included
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Remote Web Workplace

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Not sure really where to post this, so here goes. I use a Windows 2003 Small Business Server at the office and Remote Web Workplace to work from home. It appears that in order to enable printing to the printers from the house, the server establishes a connection by sending what appears to be a print job and then deleting it. The problem is that although I try to keep it clean, I often have many printers installed on my laptop and it ends up with hundreds or thousands of jobs in the queue of the
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Third Week in June 2008

Happy Fathers Day to everyone, I spent the entire day with my Son and his wife. It was a great day, hope everyone else was able to have a great day!

Enjoy the threads from ten years ago this week!

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, profitable printing” = HP o “Print is Powerful” = Kodak o “Connect With Opportunity” = Xerox o “We Speak Image” = Canon o “Produce, Persuade, Perform..on the network” = Canon o “We’re Listening” = Ricoh o “Empowering Print Communications” = Sharp o “Leading Innovation” = Toshiba o “Print To Win” = EFI o “Business Beyond the Ordinary” = Oce’ - Ricoh claims it has sold its first Aficio Pro C900 production color system (90ppm) to Integrated Graphics Ltd, a print shop in England. - Ricoh announced it
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Weekend Copier Notes from 06/22/08

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and management software to large corporate customers  Graphic unit will offer printers and supplies to wide format users o Most of the U.S. employees of the printer division (3,400) work at the division headquarters in Boise, Idaho, which designs the products, while manufacturing is done overseas. - Ricoh launched a new print-only color laser system, the Aficio SP C420DN offering: o 31ppm top speed color or b/w o 1200x1200dpi top resolution at half speed (600dpi at full speed) o Does NOT offer
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MT Business Technologies Acquires Ricoh Business Solutions Office

FOR IMMEDIATE RELEASE MT Business Technologies Acquires Ricoh Business Solutions Office Toledo, Ohio June 10, 2008 - MT Business Technologies, Inc., a leading independent provider of office technology solutions in Ohio, announced today that it has acquired the Ricoh Business Solutions (RBS) office in the greater Toledo Market. Ricoh Americas Corporation and MT Business Technologies have enjoyed a solid business partnership for over 25 years. MT Business Technologies is pleased to broaden
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Ricoh Expands Relationship with CIMA Software

deliver on this promise,” said Nelson Cano, vice president, Sales and Marketing, CIMA Software Corporation, Inc. “We are excited about our admission into the Ricoh Technology Alliance Program as this is a great honor and we look forward to continuing our work with this innovative organization.” As CIMA’s signature document management solution, DocuClass is a robust, and user-friendly system for both operational office staff and the information technology department. For users, it features an
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RICOH HONORED BY PREMIER HEALTHCARE ALLIANCE FOR EXCEPTIONAL SUPPLIER PERFORMANCE

. Headquartered in San Diego, Premier has offices in Charlotte, N.C., Philadelphia and Washington. For more information, visit www.premierinc.com . About Ricoh Americas Corporation Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 72-year-old leading supplier of office automation equipment and electronics, with fiscal year 2007 sales in excess of $19.4 billion, a 7.3 percent increase over the previous year. Ricoh Americas Corporation is a
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Ricoh is pleased to announce the introduction of the Aficio SP 8200DN.

. All of these enhancements make the Ricoh Aficio SP 8200DN an ideal printing solution for mid-volume customers with sensitive application needs. The Aficio SP 8200DN is designed to deliver high quality output across a wide variety of applications with 600 x 600 dpi image quality, fax print speed, large paper capacity, network readiness, and data encryption. HIGHLIGHTS OF THE RICOH SP 8200DN: • 50 ppm black & white printing with standard duplexing up to 11” x 17” • The latest GW controller
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'Japannovation' marketing strategies

the most sustainable companies in the world. During Earth Day, the firm turned off all its lights as a "gesture of commitment to environmental protection." Today, Iwamoto said Ricoh has overtaken Fuji Xerox in the copier business. Iwamoto said "there is really no stereotype innovation model." "Every company tries to create its own innovation model to promote brand differentiation. Today, the Made-in-Japan or the monozukuri concept is no longer just for manufacturing high quality products as in the
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Re: Network Install Guide For Dummies

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192.168.0.42 for example, I start pinging 192.168.0.43 and up to find an open one. I assign this to the mfp (never use dhcp) and make it static. I connect the product and ping it to make sure it is at that location and can communicate. 4. I resist the temptation to make a pc/server a print server and spend the extra time installing a straight TCP/IP port on each client computer for printing purposes. 5. If installing LAN-fax, I show the customer how it works and send a test page. If they ask about a
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KonicaMinolta Lease

I have a customer who has an old KMBS lease here in NJ, that was done back in 11/03, he dopes not have a copy of the t's & c's. Can someone pleae forward to me. art@p4photel.com
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User Code Authentication with PostScript

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Customer wants to use User Codes to keep track of individuals and departments usage. Not an unusual request, right? Well, it works fine with printing from PCL or RPCS, but has anyone had issues with PostScript? We placed an MP C6000 w/PS3 and the users cannot print with VALID user codes when using the PS driver. We happen to have one in our demo room and it showed the same error. Our Ricoh DSR was in our office on Friday and helped us escalate to Ricoh support, but has anyone else had this
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Re: MT Business Technologies Acquires Ricoh Business Solutions Office

This is the only one I have heard of. In the same week Ricoh aquired a dealer and then sold an RBS location. What gives???? Yes, you are right, this can be used against RBS, and can be quite powerful. Think I'll print it off and keep a copy with me at all times!
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Drawbase & Plot client

I have a customer using drawbase and needs to batch print these files, does anyone have any ideas for us?
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discontinued parts for Aficio 240W

As you are aware this item has been discontinued and is NOT available any more from any where. But, we do occasionally have a customer in the field who at this late date may want to "connect" the copier and make it a printer/scan unit. Or, they bought the used trade in from a dealer, etc. You can order the "parts" necessary to build an interface by ordering the parts listed below. PLEASE SAVE THIS EMAIL S Part # Description G068 5750 Interface Cable B126 5560 Cover: Middle: C/Tbox B
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Remote Web Workplace

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Not sure really where to post this, so here goes. I use a Windows 2003 Small Business Server at the office and Remote Web Workplace to work from home. It appears that in order to enable printing to the printers from the house, the server establishes a connection by sending what appears to be a print job and then deleting it. The problem is that although I try to keep it clean, I often have many printers installed on my laptop and it ends up with hundreds or thousands of jobs in the queue of the
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Re: Up Coming Ricoh Launches

August 08 Ricoh Pro C900 October 08 MPC 1800, MPC 2800, MPC 3300, MPC 4000, MPC 5000 November 08 SPC 310N, SPC 311N, MPC 2050, MPC 2550, PRO C900s
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Re: Gas Price Check

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come away from reading it with the mistaken impression that most of the USA's crude oil is imported from the Middle East. It isn't. According to some recent figures regarding crude oil imports, in December 2007 only 23% of the USA's crude oil imports came from countries classified by the U.S. Department of Energy (DOE) as Persian Gulf exporters (i.e., Iran, Iraq, Kuwait, Qatar, Saudi Arabia, United Arab Emirates, Bahrain). The top six countries (by percentage of total USA imports) supplying
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Re: Gas Price Check

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solution: We all ride bicycles! I did last week and put on 642 miles. I am now into a size 30 from a 42. I have also left copier sales and have just been added to one of the teams for the Tour De France!!!
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Re: MT Business Technologies Acquires Ricoh Business Solutions Office

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I am somewhat surprised this has not had any responses. Here's a case where the local RICOH Business Solutions Office was acquired by a local dealership. Must've been a rather underperforming branch office. Does anyone know of other situations like this. This could be used to create doubt in prospects minds that they're dealing with "the manufacture" - "So what guarantees does that give you Mr. Customer . . . yada, yada, yada"!
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Re: KonicaMinolta Lease

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It is probably the same as Ricoh's since they both used DLL back then.
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Second Week in June 2003

I couldn't help my self and re-read the two HP threads from ten years ago. Back in the day, there was a saying that buyers used to clung too, the saying went like this.  If I buy the Xerox, and even if it doesn't work, no one is going to fault me for buying the Xerox over the Japanese brand. I feel this is the same with HP, even if that HP plotter, printer of copier stinks, the buyer will never hear a word from anyone for not buying the other brand. 

Weekend Copier Notes from 06/08/08

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association of graphic solutions providers, announced results of lab testing of several production color systems during the IPA Digitial Print Forum in Chicago, IL on 4/24/08. Details: o Devices tested include:  Heidelberg XL-105 traditional offset press  Kodak NexPress S3000  Konica Minolta bizhub PRO C6500  Xeikon 6000 & 8000  Xerox iGen3 110  Hewlett Packard Indigo 3050 and 5500 o Support came from:  Rochester Institute of Technology  Western Michigan University  Ryerson University  Q
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Konica Minolta Announces Availability of the KIP 3100 Series of

06/09/08 - Konica Minolta Announces Availability of the KIP 3100 Series of Wide Format Printing Systems Konica Minolta Announces Availability of the KIP 3100 Series of Wide Format Printing Systems Jun 09, 2008 Konica Minolta Business Solutions U.S.A., Inc. announced the availability of the KIP 3100 Series of wide format network print systems from KIP America, a leading manufacturer of wide-format printing and imaging technology. The KIP 3100 Series is a highly advanced wide format
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KIP stings Ricoh, Oce & Xerox w/ New 6ppm System

Tuesday, June 10, 2008 KIP stings Ricoh, Oce & Xerox w/ New 6ppm System I'll commend KIP, someone over there was thinking when they made the decision to offer color scanning with their monochrome wide format systems. Kudos to KIP! Ricoh, Xerox and Oce are now under the gun in the low volume wide format market. KIP recently introduced the 3100 a 6 page per minute wide format device, with the sexy color screen, the 3100 seems to be the 3000 with a few more bells and whistles and a chip that
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HP Printers

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We sell Savin printers but we have some accounts that are die hard HP and are our customers for MFPs. I would like to be able to sell them HP to lock our competitors out. Is there anywhere I can purchase HP and sell at close to staples prices and still make a little? How about supplies? Any suggestions from someone else who is selling/servicing HP would be great. Thanks for any input!
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RICOH AMERICAS CORPORATION RECOGNIZES RINGDALE, INC. AS OFFICIAL MEMBER OF TECHNOLOGY

, Ringdale has joined Ricoh’s Technology Alliance Program as a bronze member. Ringdale’s FollowMe is a roaming, secure printing and accounting solution designed to enhance, track and secure document output without requiring major changes to the existing network infrastructure or printer hardware. That means organizations can improve the cost-effectiveness of document output while leveraging existing investments in technology. FollowMe Embedded for Ricoh technology works on Ricoh’s Embedded Software
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Newly Designed e-STUDIO(TM) Color Multifunction

businesses with moderate output needs. Utilizing Toshiba's leading-edge enhanced laser image technology (e-Fine), these new color MFP products deliver best-in-class color clarity and rich text renditions in all scanning, printing and copying jobs. Supporting print resolutions of 1,200 x 1,200 dots-per-inch (dpi) and 10-bit scanning resolutions of 600 x 600 dpi, the e-STUDIO2830c/3530c/4520c series provides razor-sharp text and superior graphic detail in all printed documents.
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Re: New Ricoh Color Pro C900 & C900s

3,000万円以下のカラープロダクションプリンターにおいて(2008年5月7日現在) Body standard price of 30 million yen or less in color printer production (2008 year on May 7) 製品名 Product RICOH Pro C900 RICOH Pro C900 標準価格(消費税別) Standard price (consumption tax.) 1,230万円 123.0 million 発売日 Release Date 2008年8月 August 2008 販売台数 Sales 300台/年間 300 units / year ※ ※ このニュースリリースに掲載されている価格および料金には、消費税は含まれておりません。 This news release is the price and the price of the consumption tax is included. 商用印刷市場や企業内印刷市場では、印刷物の多品種・少ロット化により必要な時に必要な部数を低コストで印刷できるカラーPOD(プリントオンデマンド
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New b2c color boxes from Ricoh

I was poking around on ricoh.jp and found a new MPC5000, MPC4000, MPC3300 & MPC2800, will these be the new boxes here in the US?? Here is the linkm use google as a translater. 6.5 sec FCOT for color [URL= http://www.ricoh.co.jp/] http://www.ricoh.co.jp/[/URL]
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Re: Konica Minolta Announces Availability of the KIP 3100 Series of

associated inks and a specific media type creates an accurate, uniform color standard copy. Recall, Modify and Reprint: The KIP 3100 features the ability to save print and copy jobs to the IPS for future use. This print job history is configured via KIP PrintNET and is expandable up to 25 GB. Scan to DWF: Operators have the ability to scan monochrome technical documents into DWF format which can be printed on the KIP 3100.
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Re: Konica Minolta Announces Availability of the KIP 3100 Series of

): 21995 Ricoh W3600 Ricoh W3600 (1 Roll Feeder) 16120 Ricoh W3600 (2 Roll Feeder) 17200 Ricoh W3600 (1 Roll Feeder & Embedded Print) 19005 Ricoh W3600 (2 Roll Feeder & Embedded Print) 20085 Ricoh W3600 (1 Roll Feeder & Embedded Print + STF) 21529 Ricoh W3600 (2 Roll Feeder & Embedded Print + STF) 22609 Can't compete Can't compete So there it is a comparison vs KIp and Ricoh W3600, both are 6ppm, both copy, scan and printi blueprints. Ricoh wide format needs to make drastic price changes for the 6ppm
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Re: Konica Minolta Announces Availability of the KIP 3100 Series of

-directional infrared communication with printer. Holds up to 350 A - E sized prints. KIP Print Receiving Rack: Stacks up to 100 A - E size prints. KIP Print & Original Stacking System: Stacks up to 100 A - E size prints and 50 originals.
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Re: HP Printers

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Try going to the nextag website. You will find sources there to buy HP printers.
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Second Week in May 2003

Wow, a lot of excellent topics from the P4P'ers. I especially liked "the new push to get rid of paper"!  Enjoy the Memorial Day weekend here in the USA.

New Xerox Printers and Multifunction Printers: Easy to Use Affordable, Reliable Techn

New Xerox Printers and Multifunction Printers: Easy to Use Affordable, Reliable Technology for Small Businesses -------------------------------------------------------------------------------- Hardware • Sharp Introduces A4 MFP Line, First Ever in Industry • Konica Minolta Launches bizhub C20P Series of Network Printers • Paradigm Imaging Group receives BERTL’s Best® Award for EIS SUPRA! • Konica Minolta to Market KIP 9000 Series High-Volume, Wide Format Printing System • Océ Introduces New
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Konica Minolta Launches bizhub C20P Series of Network Printers

, marketing, Konica Minolta Business Solutions U.S.A., Inc. “SMBs are looking for affordable color printing, and with the bizhub C20P Series of network printers, Konica Minolta is delivering a better alternative for this growing market. The bizhub C20P Series increases productivity for workgroups by offering fast first print times of less than 15 seconds; a warm up time of 35 seconds or less from stand by; and an automatic duplexer for two-sided printing is standard. The bizhub C20P Series is designed
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Konica Minolta Launches Bizhub 421

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spectrum of printing/copying/scanning needs. Featuring 600 x 600 dpi print and copy resolution with 256 grayscale levels, the bizhub 421 produces clear text, sharp edges and smooth halftones and provides special features such as 1,200 dpi equivalent print resolution that makes every document look more professional. The bizhub 421 uses Konica Minolta Simitri Polymerized Toner with finer particles to sharpen edge detail, improve halftone definition and make text more legible. Advanced Security The
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Global buys BIg Ricoh Dealer!

is made up of regional core companies in the U.S. that sell and service document management systems such as printers, copiers and multifunction devices; network integration services; and electronic presentation systems. As an office technology dealer, Global sells products from various suppliers including Xerox, Sharp and Konica Minolta. Xerox acquired Global Imaging in 2007 and operates it as a wholly owned subsidiary within Xerox's North American operations. -XXX- Media Contacts: Mike
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Re: Ricoh Rumor!! New Strategy?

take this on and then bump the MSRP like they did on the 45ppm device. Read the other day that Sammy is going to attack the A4 marketplace and plan to introduce a 75ppm, 95 ppm and 110ppm device in the next 12 months! Now is the time to add Muractec as another line, it doesn't seem like Ricoh, Canon, KonicaMinolta or Fuji Xerox are interested in this market, there were some rumors that Ricoh may enter and Toshiba, however nothing yet. I average a couple of these systems a month and average GP is
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Ricoh Wins Boys & Girls Clubs of America Account

WEST CALDWELL, N.J., May 28 /PRNewswire/ — Ricoh Americas Corporation, the leading provider of digital office equipment, today announced that it has signed a national agreement with Boys & Girls Clubs of America(R) (BGCA). Some 4,300 Clubs are now able to purchase any Ricoh printer, copier, multifunction product or software solution. The use of Ricoh products in Boys & Girls Club facilities will enable them to streamline document workflow from the creation of a document to its distribution and
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Xerox Gel Ink Printer

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Xerox previews digital printer cured gel ink Posted by Dawn Kawamoto Post a commentXerox gave a sneak peak Thursday of its cured gel ink, which is designed to print on a variety of materials from super slick plastic to foil with a digital printer. Xerox's cured gel ink, previewed at the print industry's trade show drupa in Germany, is aiming to capture a larger slice of the estimated $400 billion offset printing market. The cured gel ink, with its peanut butter-like consistency, is heated up
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The New Push to Get Rid of Paper

Mason-Cunningham, a Xerox vice-president, says it's not uncommon for companies to find they can cut costs related to documents by 10% but in some cases as much as 40%. "Everyone thinks about reducing printing costs, but that's just the tip of the iceberg," she says. Some companies track who's printing what and in some cases impose monthly limits on how many pages an employee can print. PrintAudit is a Vancouver-based maker of software that tracks how printers and copiers are used. "Once you have
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CANON U.S.A. COLOR imageRUNNER C5185 SOLUTIONS ACHIEVES FIVE STAR-RATING FROM BERTL,

- to high-volume color imaging system with many exceptional features capabilities to recommend it,” said Terry Wirth, director, Research and Analysis, BERTL. “Overall image quality, a hallmark with Canon imaging products, was rock-solid in both black-and-white and color modes, and printer and copier modes.” Designed with versatility in mind, the Canon Color imageRUNNER C5185 model provides reliable productivity across office and professional environments. Additionally, using a variety of print
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Selling Copiers "Bring Back the Good Ole Days"

I believe the first copier I ever sold was a Minolta 310, moving platen, 1-99 copies, one paper tray (letter & legal) and an exit tray! I can also remember selling a few used Minolta 101’s early on (liquid plain paper). Go here for rest of article
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WORKFLOW EFFICIENCY IMPROVED WITH RICOH’S GLOBALSCAN 3.1 WORKFLOW SUITE

WORKFLOW EFFICIENCY IMPROVED WITH RICOH’S GLOBALSCAN 3.1 WORKFLOW SUITE Enables Scanning Directly to Back-end Systems, Document Management Systems and Fax Servers West Caldwell, NJ, May 29, 2008 — Ricoh Americas Corporation, the leading provider of digital office equipment, today launched GlobalScan™ 3.1 with Workflow Suite, designed to help document-intensive organizations and companies improve workflow efficiencies by integrating scanning into their mission-critical business processes
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New Ricoh Color Pro C900 & C900s

control over every aspect of print production from job submission to print output and cost allocation. Personalised printing Personalised printing demonstrations with the Ricoh Pro C900s, Ricoh’s Aficio MPC6000 and Ricoh Pro 906EX feature the Planet Press and PrintShop mail software from Objectif Lune. PlanetPress Suite enables easy creation and printing of transactional and promotional variable content documents as well as offering advanced automated distribution and workflow management
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Ricoh Introduction of the Ricoh Aficio SP C420DN

Ricoh is pleased to announce the introduction of the new Ricoh Aficio SP C420DN. Built on the proven, award-winning Ricoh Aficio SP C410DN and SP C411DN color print engines, the new Aficio SP C420DN Color Laser Printer delivers the superior quality and reliability Ricoh customers have come to expect – plus the latest technology advancements they need to maximize productivity. Priced at just $1,299 (SRP), the SP C420DN still delivers the best value in its class. Along with a higher paper
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Re: Ricoh Rumor!! New Strategy?

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Does the Sammy 6345 have a feature like tihe Ricoh/Savin DOcument Server where you can store documents for walk up access? If I understand right the Sammys are relabeled as Muratec, do you guys see a benefit for being a Muratec dealer vs. Samsung dealer (maybe see less Muratec in Staples)?
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Is anyone else facing this from Xerox?

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We are about to lose our third school district to Xerox who is quoting FREE UNLIMITED COPIES (toner inclusive). This one, we have 7 units there now and are proposing that 4 stay. Xerox has to replace all 7 and they are still beating our hardware cost so they aren't hiding service in the equipment price. The equipment is new and the agreement is for three years. Anyone else seeing this? We have another situation that is a large church with a dozen units. Xerox has put a new color box in AT NO
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Ricoh Quiz!!

Who can guess the correct number of current Ricoh hardware: MFPs, Scanners, Wide Format, Fax, Duplicators and HV units?
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Network Install Guide For Dummies

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Everyday we are asked a question about why a printer won't print, or a scanner won't scan, or even a fax won't LAN-FAX. Does anyone have a guide or know of one that has install guides for our network systems? I know the features of our systems and what they are supposed to do, but we do not have an IT tech on staff, so all of the questions fall to me, so if I do not know how to answer the question, I will search the web or Ricoh sites to get the answer. I guess I am hoping that someone has
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TJEdwards
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Re: New Ricoh Wide Formats shown at IRGA

Adjustment Control (ATAC) (Up to .6”) All-Wheel Drive Straight Paper Path Automatic Scanner Maintenance Built-in Image Enhancement Will work with all Ricoh WF MFP’s & output to any WF Ink Jet MP W 7140 -MPW 5100 14 ppm (D Size) (7140) 600dpi 10 ppm (D Size) (5100) 600dpi Printing: Embedded GW Architecture External RW-7140: Options: Scan, DWF, VIC, CGM Scanning ( 150- 600 dpi) (150 –1,200 TWAIN) Embedded color or external (7140 only) Scan to edit/email, to file, to print, (LED or Color Ink Jet
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Re: Ricoh Rumor!! New Strategy?

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quote: If I understand right the Sammys are relabeled as Muratec, do you guys see a benefit for being a Muratec dealer vs. Samsung dealer Muratec sent us evaluation equipment, and it came in a Samsung box. They were pretty upfront about relabeling Samsung. Art, you wrote that you've been getting service calls on small printers once you registered as a Samsung service center. Can you share any more about that?
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Re: Is anyone else facing this from Xerox?

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Xerox recently placed a color unit in a Print 4 Pay location in Clinton, MS. No charge for the box, just copies billed at .08 each (single click for 11 x 17).
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Re: Features you would like to see on future products

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An ldap scan to email search that doesn't require 5 button pushes (Xerox can in 2). Color scan on everything. Web access from MFP panel. More sophisticated scanning setup (create scan profiles in one application and then push to one or multiple devices simutaneously, Xerox does this). PostScript emulation at a fraction of the cost of the real postscript option (as most of our competitors have). Scan2print. Oh yes, and most important for Ricoh to stop trying to acquire it's already acquired
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Features you would like to see on future products

Please put down your wish list for future features or options for mid range ricoh color mfps
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LAN Fax Instructions

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A buddy of mine from Ricoh sent this to me, so I am passing it along to you.
Member

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Re: New Ricoh Wide Formats shown at IRGA

This sounds great. How long until Ricoh officially launches them?
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Re: Samsung Deals another Blow to MFP Giants (Ricoh, Canon, KonicaMinolta)

this perception by introducing the MultiXpress C8380ND, an A4 digital MFP. This beast of a printer spits out both color and mono prints alike at 38ppm. Like the 6555N, it is also network-ready, comes with an 80GB disk and a 7-inch color touchscreen. Both printers will ship with four of Samsung's latest printing solutions, one of which is JScribe. This was co-developed with IBM and CCP, and is embedded within the printer. The software allows businesses to program Java applications to customize to
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Re: Global buys BIg Ricoh Dealer!

I am a rep working out of the Jacksonville office. We are very excited about this opportunity to carry one of the premier products lines in the world. Xerox products will give us a distinct advantage in our market.
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Re: Savin 2400WD Windows Vista

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plotbase 3.7.1 supports vista. Are the embedded print controller or external (Ratio plotbase)? If external, upgrade all workstations and the plotbase controller to 3.7.1.
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Re: Gas Price Check

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Big oil profits are 8%. Would you be willing to take less? They have record profits because of record sales but the doom and gloom media won't tell us that. The problem is Congress. Allow drilling in ANWAR and the Gulf and supply would be larger than demand and costs would go down.
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Re: Sales Tips

Surround yourself with happy people. It is easy to begin to think negatively when you are surrounded by people who think that way. Conversely, if you are around people who are happy their emotional state will be infectious. You are happy it will shine through, and your sales will show it as well.
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Re: Ricoh Rumor!! New Strategy?

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We just brought in a MFX-4550 for evaluation. I printed off all the comments on this page and gave them to my service manager, and he thanks you for all the good insight. We have a tip to share back, and Ryan and Art will be glad to hear this. That annoying "confirm page size" screen that you get every time you open a paper drawer? You can turn it off. Go into the Machine Set-up/Admin Set-up screens, and poke around and you'll find it. We'll let you know how the rest of the evaluation
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Re: Ricoh Rumor!! New Strategy?

We also got set up with Sammy as a service center for thier laser printers. here you can have the best of both worlds. A: there are alot of samsung printers out there. B: You can get the support on the 4550N from Muractec
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Re: LAN Fax Instructions

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Ask and you shall receive. I had asked our contacts at Savin to provide me something on Lan-Fax, Scanning, Address Books, etc. I have attached what they sent, so if it helps me, it may help someone else as well.
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Re: LAN Fax Instructions

For those who need these files I have created one pdf document with all of the files. They are located on documentmall, under P4P users, Ricoh, then ricoh manuals, it is a 15mb file. log in credentials account: art_post user: p4pusers passcode: goodpals
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Re: Features you would like to see on future products

Scan2Print: Scan and then direct to print on any network printer along with scanning to folder on network
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Re: Features you would like to see on future products

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The PS3 option for most of the newer models includes PDF Direct Print. You can set up a scan to folder (FTP) using the IP address of the printer you want to output on. This gives you "Scan2Print" capability. And of course, you can choose another folder on the network to scan to in the same operation...
Xerox
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Re: Is anyone else facing this from Xerox?

In PA, Xerox has been pushing this promo to the school districts for three years now. We have a couple of disctricts that have Riso's and won't even entertain us on the copier side. The only way you are going to beat this is to wait and hope they screw up with servicing the account, other than that, there's no way to beat the price. Most of the schools are very happy with the program, the ones that aren't on it, hate Xerox and refuse to allow them on the RFP. I haven't heard anyone get hit
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Second Week in May 2008

It's been ten years since Ricoh introduced the W7140 and W8140, couldn't believe that when I saw this in one of the threads below.  One of the threads was also about the Ricoh 760 scanner. What a difference ten years makes.  Ricoh no longer offers scanners and in the US they only offer one Ricoh manufactured digital duplicator.  Ah, times do change!

IKON Introduces New Printer Line

www.ikon.com . About IKON IKON Office Solutions, Inc. (www.ikon.com) is the world's largest independent channel for document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, and Konica Minolta, and document management software and systems from companies like Captaris, Kofax, EFI, eCopy and others, to deliver tailored
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Samsung Deals another Blow to MFP Giants (Ricoh, Canon, KonicaMinolta)

You here it from me over and over, A4 devices are the way to go!Samsung has launched their 6555N Multifunctional System, a 55 page per minute device that incorporates a go here for rest of story
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Weekend Copier Notes from 05/11/08

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4 tandem OPC drums, making paper jam removal difficult, and end user may inadvertently scratch or damage drums when removing jams o Comments from BLI on image quality:  “color saturation was below average”  “output generally not bright enough”  “smoothness, sharpness and color halftone rage were average”  “flesh tones were too red” - Street pricing seen in print for pay market: o Canon imagePRESS C6000VP w/Fiery/LCT/stacker/booklet-maker for $194,000.00. Color click @ $0.052 and b/w clicks
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Océ transforms wide format printing industry with introduction of new Océ CrystalPoin

paper, producing crisp, waterfast high quality images with extremely accurate dot placement. Color and black & white on inexpensive plain paper The first printing system to utilize Océ CrystalPoint technology is the Océ ColorWave 600. With the Océ ColorWave 600, customers can print both color and black & white on lower cost untreated and recycled paper. Most existing color wide format products require specially coated inkjet paper. The Océ ColorWave 600 also prints an A0 sheet (one square meter
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RICOH ADDS MBM CORPORATION

finishing equipment for the graphics and printing industries, is joining Ricoh’s Technology Alliance Program as a bronze member. Working with MBM supports Ricoh’s on-going commitment to align itself with partners who share in its vision and dedication to provide the best possible resources for its customers. MBM’s primary divisions focus on security and finishing, including products such as SHREDMAN™ business shredders and Kutrimmer® trimmers, respectively. With identity theft affecting more than
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RICOH’S DOCUMENTMALL™ RECEIVES BOOST FROM KARORA TECHNOLOGIES

.J., is a subsidiary of Ricoh Company Ltd., the 72-year-old leading supplier of office automation equipment and electronics, with fiscal year 2007 sales in excess of $19.4 billion, a 7.3 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents
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Re: usage management

I sold Konica Minolta for 3 years and worked with Konica/Minolta products for 7. One of the major differences between Konica Minolta and Ricoh is administration and ease of use. It is true that Konica Minolta has this feature. The problem with it is that you can not make the quotas time sensitive. It can start to get confusing to the end user when they have to go back in and allow another 100 copies. Ricoh does not have this feature because the designers probably thought that it would
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usage management

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My prospect has told me that the Konica Minolta product they are looking at offers the capability to set specific copy quota's for users so that they may have unlimited b&w, but have 100 color copies per user for example. #1. Is anyone familiar with this feature on the Konica Minolta systems or other manufacturer's systems? #2. Assuming Ricoh products don't offer this, how would you handle this question? Thanks for any input!
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Ricoh Laser vs HP Laser Video

Hello folks. Cut and paste or even click on the link below and watch the U-Tube video on the HP vs the 5100N. We beat them in every category except paper handling. http://www.printershowcase.com/comparison/HiSpeed_Desktop_Laser.asp
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New Ricoh Wide Formats shown at IRGA

MPW 7140 14ppm MPW-5100 (upgrade path from Ricoh 480W) 10ppm Embedded RW-7140 and External RW Controller: Options: Scan, DWF,VIC,CGM Scanning (150-600dpi) (150-1,200TWAIN) Embedded color or external (7140 only) scan2email, scan2file, scan2print, (LED or Color Ink Jet) It's about TIME!!!! More to come soon!
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Production Print Manager needed in California

We have a client in the Bay Area of California (San Fran/Oakland/San Jose) that is looking for an experienced leader with a production print background to build a production print team. Outstanding product line - both hardware & software/solutions, as well as the service and support to back it up. Very aggressive compensation package for the right candidate. If qualified & interested, please forward a copy of your resume to dialrecruiting@comcast.net. You can reach us at 609-567-7889.
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Re: usage management

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If you ignore the cost recovery aspect of Ricoh's Print and Copy Vending Embedded Solution, it may work for you. I assume you would be able to set B&W values to 0 and set color values to 1 with a one hundred limit and get what you need. This is a new product so I haven't actually worked with it. In case my attachment didn't work, the brochure number is R2480.
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Re: Print Management

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My experience with Print Director has just been training. It is just PrintAudit product relabeled with Ricoh's name but I still prefer to get stuff from Ricoh if possible. I think by keeping everything Ricoh (when possible) helps keep everything Ricoh (when possible) if you know what I mean. If everything is from Ricoh, they are less likely to go non-Ricoh when the opportunity arises. I can also promote the idea of keeping everything Ricoh as long as I haven't done a bunch of 3rd party stuff
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Pelican, Fuji Team To Offer New DocuColor Business

volume, high margin print contracts. In a special arrangement with FujiFilm USA, customers of the DocuColor series digital printers will receive a free demonstration copy of the software with their purchase. Certified technicians from FujiFilm USA will install the software and owners of the printers can contact Pelican Software directly to become a Publisher of their memory book applications! Pelican Software is currently used to produce over 125 MILLION printed memory book pages per year
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Spring into Action with Documentmall!!!!

Spring Into Action DocumentMall New Account Promotion -- Valid thru June 15, 2008 Dear Reseller: DocumentMall is pleased to announce the Spring Into ActionCustomer Incentive now through June 15, 2008. The Spring Into Action Promotion offers your customers extraordinary savings – up to 80% – on select DocumentMall Starter Package and MFP Bundles for a complete document management and storage solution. Take advantage of this opportunity to increase the average revenue per MFP sale by offering
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Glue Binding Machines

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With the new Ricoh 906ex series there is inline glue binding. It costs a fortune. Does anybody have any insight into standalone glue binding machines for high volume binding? I have a prospect who uses a standalone Xerox Docubind.
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Automated Fax Reception

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On a recent install of a Savin 9050 with fax option, the customer is not able to receive incoming automated telephone orders from Verizon via the fax option. Ricoh says this is an issue they are working on but have not come up with any solutions yet. The system they had before was the Savin 4035e, and the automated faxes came through fine. Any suggestions other than what Ricoh is telling us?
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Re: Default Username & Password

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Let me inform you of the DISASTER that this can create. The supervisor password should NEVER be accessible for the sales staff or the end-user. The reason for this is if the supervisor password EVER get accidentally changed, (Believe me, sales and customers say that) You CANNOT fix it. You must replace the MAIN board and / or replace the NVRAM which is a nightmare/ and very costly. Just beware of who knows of this specialty login. That is probably why this login has been held in such secrecy
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Re: New B/W 25-50 PPM Engines Receive 2008 BBB Editor's Choice Award

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I'm gonna go out on a limb here and guess these are Ricoh machines?
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Re: IS760 Scanning Options for speed.

You will increase the speed with the scuzzi, i think dtb and twain is slowing the process down. I have placed one of these in a title company and used the network board and scanned to folder, customer was very happy and the speed was very good. Go with the network board option and mirror what the Xerox is doing.
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Re: Sales Tips

Make a plan for attaining goals that you believe will make you happy. Your mood will very likely increase as your pursue your goal because you will feel better about yourself for going after something you value. And, you will begin to see more sales, which equal more $$$$$.
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Wide Format Scanner Buyer Guide

Found this on the web, good stuff for all of us who are or are thinking of selling wide format scanners. The Quatra is also listed!! See attached file
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MP4000/5000-Rx fax problems

Somebody else must be seeing this...Our MP4000/5000 machines cannot recieve faxes properly when they are generated through IP servers. The line opens but the comm link takes forever and we recieve each page three times. We have set Fax SP1-104-003 bit2=1 per Ricoh Tech Support. Symptoms remained but only the last page came through. Monitor report shows error code 06-21 after each attempt. All incomming faxes from traditional sources work fine. I am being told Ricoh is aware of the problem
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Student proposes chalk as flier alternative

I was so glad to read that the University has finally banned the practice of taping fliers to the concrete on campus. This long overdue policy will not only save the University money, but it will also be a benefit to the environment. Supplies like tape, paper and ink will be spared, and copiers/printers will be less stressed. Furthermore, multitudes of trees will be saved. And despite the fears and worries of some, there are feasible and well-proven alternatives. I would like to offer up one
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IS760 Scanning Options for speed.

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I have an acct. that is testing one of our is760d scanners. Their requirements are all docs will be 400dpi uncompressed Tiff. they have given me some comparisons to a xerox workcenter 7655 they have. Ex. 400dpi 1 sided b/w 60page doc took 36 seconds on xerox. and took 1:36 on the Is760d using usb to pc running dtb with twain driver. Has anybody have or done a comparison of USB vs Ieee1394(firewire) vs SCSI vs Network. Also what about twain vs isa drivers and compatible apps. does the hardware
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The First Week in May 2008

One of the threads below gives reference to the one of the first true A4 MFP's that had an optional finisher.  Hard to believe that some copier manufacturers offer an A4 MFP with finishing today. It's been ten YEARS!  Give the clients what they want!

Weekend Copier Notes from 05/04/08

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-635 gloss coating system (aqueous or UV) o Incorporates a KAMA die cutter and stacker conveyor o Pricing unknown - Xerox announced that it will relabel CD-ROM duplicators made by Vinpower Digital, of Los Angeles, CA. The company also relabels LCD display from ProView and scanners from Visioneer. - Kodak announced it had sold an NexPress M700 (relabeled Canon imagePRESS C7000VP) to Antalis Graphics, a print shop in South Africa. - Kodak conducted a conference for print shop owners who use Kodak hardware
Topic

Kyocera Mita America’s Data Security Kit Offers Advanced Encryption and Overwrite Cap

FAIRFIELD, New Jersey – April 29, 2008 - Kyocera Mita America, one of the world's leading document solutions companies, announced today it has been awarded ISO 15408 Certification for Data Security Kit (C) for their monochrome workgroup multifunctional products. Data Security Kit (C) meets Evaluation Assurance Level 3 (EAL3) requirements, conforming to the standards set forth and known as Common Criteria. With the announcement of this certification, Kyocera is building on its strategy to
Topic

Canon and GBC

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I am up against Canon on a big color machine. I know the Ricoh high end color machines will do GBC punching on-line. The only machines that I can find that Canon supports are the B&W 7105/7095/7086 machines. Has anybody else run across a Conon Color machine that will GBC punch?
Reply

Re: Samsung SCX-6345N

very fast when printing. Also has a document server like ricoh systems. Our average selling price with accessories is around $5,500. Let me know if you need more info, there is ton on this message board
Topic

Ricoh Americas Corp. Makes Acquisition

Ricoh Americas Corp. acquired Associated Business Systems (ABS), a Ricoh dealer headquartered in Portland, OR, U.S. The acquisition signals a major expansion by Ricoh in the Pacific Northwest marketplace. Associated Business Systems will become a wholly owned subsidiary of Ricoh Americas Corporation and be known as Associated Business Systems—A Ricoh Company.
Reply

Re: Samsung SCX-6345N

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Are you selling these as an alternative to the Ricoh's when the deal is tight? Do you have a good mark-up for GP?
Reply

Re: no e-cabinet now what?

Our company has just taken on Nitix (network in a box). I am selling Docuary (P4P Capture Software)and then using google desktop as the search engine.
Reply

Re: Print Control/Mgmt

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I assume these will all be Ricoh devices? If so, review Smart Accounting. This will do what you have described.
Reply

Re: Sales Tips

state as their destiny. The truth of the matter is that happiness, like anything else in life, needs to be nurtured. With this in mind, you customers can see if you are happy or unhappy at your job. If you are unhappy the negativity shows through and they wonder why? Is the product not good? Should they trust your company? If you are happy, the sales with come right along with it. They can see that you believe in your product and company, and so will the customers. Email that I subscribe to
Reply

Re: Samsung SCX-6345N

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How do you get away with selling for $5,500 when they retail for $2995 and are sold on the internet for $2,700? Am I missing something?
Reply

Re: Samsung SCX-6345N

The one I just sold had an additional paper tray and the finsiher and cabinet. Muratec MSRP is $4,995 for 4550, I think $800 for finisher and $350 for paper tray and $400 for cabinet. What I have been doing is not leading with this machine, I am leading with traditional A3 systems. When I get an objection, whether competition or price, I then ask the user if 11x17 is really needed to copy, print or scan. In most cases the answer is NO, from there I proceed to tell the story about how A
Reply

Re: Samsung SCX-6345N

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xerox relabels this as well correct?
Reply

Re: Need Input for Color Deal

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Customer bought: 2 - Savin CLP240d Color Printers 2 - PB3010 Large Capacity Trays 2 - SR3030 Finishers for Output $7,250 each CPC - $.0582 with toner for color CPC - $.0135 with toner for black
Reply

Re: Ode to the Copier Repairman

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No credit to me, I'm just a salesman! Honestly, I found it on the web this morning while I was looking for a cute copier cartoon to put on my monthly sales flyer. I cut out the pictures (inside of a copier, we've all seen them before) and pasted the rest. Glad you liked it.
Reply

Re: WOMEN IN POWER

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Agreed, but lighten up on the handshake. A bone-crushing handshake is a horrible impression on anyone but especially on a woman. You would think this would be common sense, but I've had this discussion with several customers about other sales people who think a "Firm" handshake means the other person walks away in agony.
Reply

Re: Weekend Copier Notes from 05/04/08

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Thanks! I always love to see this info! quote: - Netaphor Software of Irvine, CA launched new software for tracking clicks on printers and MFPs. The new software, called SiteAudit 2.0, supposedly is the only software that can track clicks without the need to load software on each individual workstation. I know of several print tracking solutions that do not require software loaded on the client. some examples off the top of my head: Canon Netspot accountant (now called imageWare something-or
Topic

NETAPHOR SOFTWARE, INC. INTRODUCES USER TRACKING WITH NEW VERSION OF ITS PRINTER MANA

print costs by up to 30 percent, Site Audit offers potential savings in the areas of hardware (8%), supplies (5%), help desk (5%), operations (5%), administration (4%) and governance (3%). SiteAudit is available through Netaphor’s global network of reseller partners. A free 15-day trial of the software is available at www.netaphor.com . About Netaphor Founded in 1997 and headquartered in Irvine, Calif., Netaphor Software, Inc. develops and sells asset management tools that help companies control
Topic

Need Leasing Help!

Customer wants to get rid of toshibas. I can save them money and start a new lease, however lease is 168% of MSRP plus it is over $100K. Is there anyone who will not blend at that percentage of some leasing company that will work with us better than CIT, DLL & USXL. Thanx
Topic

no e-cabinet now what?

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Since Ricoh has discontinued the e-cabinet. What is everyone offering for a solution for the small to mid users for document storage?
Topic

Art Post - Image Source Magazine

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For those that subscribe to Image Source magazine, Art has written an article in April's edition on the Sales Pipeline. Congratulations Art! on a great article. As I was reading through the article, I realized I had read most of the article before on the p4p. Thanks again for all the time and work you put into the p4p!

Weekend Copier Notes from 05/04/08

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-635 gloss coating system (aqueous or UV) o Incorporates a KAMA die cutter and stacker conveyor o Pricing unknown - Xerox announced that it will relabel CD-ROM duplicators made by Vinpower Digital, of Los Angeles, CA. The company also relabels LCD display from ProView and scanners from Visioneer. - Kodak announced it had sold an NexPress M700 (relabeled Canon imagePRESS C7000VP) to Antalis Graphics, a print shop in South Africa. - Kodak conducted a conference for print shop owners who use Kodak hardware
Topic

Kyocera Mita America’s Data Security Kit Offers Advanced Encryption and Overwrite Cap

FAIRFIELD, New Jersey – April 29, 2008 - Kyocera Mita America, one of the world's leading document solutions companies, announced today it has been awarded ISO 15408 Certification for Data Security Kit (C) for their monochrome workgroup multifunctional products. Data Security Kit (C) meets Evaluation Assurance Level 3 (EAL3) requirements, conforming to the standards set forth and known as Common Criteria. With the announcement of this certification, Kyocera is building on its strategy to
Topic

Canon and GBC

·
I am up against Canon on a big color machine. I know the Ricoh high end color machines will do GBC punching on-line. The only machines that I can find that Canon supports are the B&W 7105/7095/7086 machines. Has anybody else run across a Conon Color machine that will GBC punch?
Reply

Re: Samsung SCX-6345N

very fast when printing. Also has a document server like ricoh systems. Our average selling price with accessories is around $5,500. Let me know if you need more info, there is ton on this message board
Topic

Ricoh Americas Corp. Makes Acquisition

Ricoh Americas Corp. acquired Associated Business Systems (ABS), a Ricoh dealer headquartered in Portland, OR, U.S. The acquisition signals a major expansion by Ricoh in the Pacific Northwest marketplace. Associated Business Systems will become a wholly owned subsidiary of Ricoh Americas Corporation and be known as Associated Business Systems—A Ricoh Company.
Reply

Re: Samsung SCX-6345N

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Are you selling these as an alternative to the Ricoh's when the deal is tight? Do you have a good mark-up for GP?
Reply

Re: no e-cabinet now what?

Our company has just taken on Nitix (network in a box). I am selling Docuary (P4P Capture Software)and then using google desktop as the search engine.
Reply

Re: Print Control/Mgmt

·
I assume these will all be Ricoh devices? If so, review Smart Accounting. This will do what you have described.
Reply

Re: Sales Tips

state as their destiny. The truth of the matter is that happiness, like anything else in life, needs to be nurtured. With this in mind, you customers can see if you are happy or unhappy at your job. If you are unhappy the negativity shows through and they wonder why? Is the product not good? Should they trust your company? If you are happy, the sales with come right along with it. They can see that you believe in your product and company, and so will the customers. Email that I subscribe to
Reply

Re: Samsung SCX-6345N

·
How do you get away with selling for $5,500 when they retail for $2995 and are sold on the internet for $2,700? Am I missing something?
Reply

Re: Samsung SCX-6345N

The one I just sold had an additional paper tray and the finsiher and cabinet. Muratec MSRP is $4,995 for 4550, I think $800 for finisher and $350 for paper tray and $400 for cabinet. What I have been doing is not leading with this machine, I am leading with traditional A3 systems. When I get an objection, whether competition or price, I then ask the user if 11x17 is really needed to copy, print or scan. In most cases the answer is NO, from there I proceed to tell the story about how A
Reply

Re: Samsung SCX-6345N

·
xerox relabels this as well correct?
Reply

Re: Need Input for Color Deal

·
Customer bought: 2 - Savin CLP240d Color Printers 2 - PB3010 Large Capacity Trays 2 - SR3030 Finishers for Output $7,250 each CPC - $.0582 with toner for color CPC - $.0135 with toner for black
Reply

Re: Ode to the Copier Repairman

·
No credit to me, I'm just a salesman! Honestly, I found it on the web this morning while I was looking for a cute copier cartoon to put on my monthly sales flyer. I cut out the pictures (inside of a copier, we've all seen them before) and pasted the rest. Glad you liked it.
Reply

Re: WOMEN IN POWER

·
Agreed, but lighten up on the handshake. A bone-crushing handshake is a horrible impression on anyone but especially on a woman. You would think this would be common sense, but I've had this discussion with several customers about other sales people who think a "Firm" handshake means the other person walks away in agony.
Reply

Re: Weekend Copier Notes from 05/04/08

·
Thanks! I always love to see this info! quote: - Netaphor Software of Irvine, CA launched new software for tracking clicks on printers and MFPs. The new software, called SiteAudit 2.0, supposedly is the only software that can track clicks without the need to load software on each individual workstation. I know of several print tracking solutions that do not require software loaded on the client. some examples off the top of my head: Canon Netspot accountant (now called imageWare something-or
Topic

NETAPHOR SOFTWARE, INC. INTRODUCES USER TRACKING WITH NEW VERSION OF ITS PRINTER MANA

print costs by up to 30 percent, Site Audit offers potential savings in the areas of hardware (8%), supplies (5%), help desk (5%), operations (5%), administration (4%) and governance (3%). SiteAudit is available through Netaphor’s global network of reseller partners. A free 15-day trial of the software is available at www.netaphor.com . About Netaphor Founded in 1997 and headquartered in Irvine, Calif., Netaphor Software, Inc. develops and sells asset management tools that help companies control
Topic

Need Leasing Help!

Customer wants to get rid of toshibas. I can save them money and start a new lease, however lease is 168% of MSRP plus it is over $100K. Is there anyone who will not blend at that percentage of some leasing company that will work with us better than CIT, DLL & USXL. Thanx
Topic

no e-cabinet now what?

·
Since Ricoh has discontinued the e-cabinet. What is everyone offering for a solution for the small to mid users for document storage?
Topic

Art Post - Image Source Magazine

·
For those that subscribe to Image Source magazine, Art has written an article in April's edition on the Sales Pipeline. Congratulations Art! on a great article. As I was reading through the article, I realized I had read most of the article before on the p4p. Thanks again for all the time and work you put into the p4p!!
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Last Week in April 2003

Cool thread here for everyone, you should check this one out.
Sometimes you cannot satisfy a customer, no matter how much customer service you provide, and how well the system operates. Case in point...We have had this customer for 8 years, and had sold them a Savin 2527, and a Savin 4027sp as the latest series. They had a 48 month lease contract with full service, and had been happy up to 3 years ago, from what they say. I received a letter they sent to the leasing company stating they did not wish to renew their lease, nor did they want
Topic

Weekend Copier Notes from 04/27/08

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board attorney, Percy Harvey, who was deceased at the time of the signing. - In a study conducted by Lyra Research, the results of a survey found that Konica Minolta bizhub color MFPs were used to print more overall pages per month, and more color pages than similar equipment from Ricoh and Xerox. - American TonerServ Corp. of California announced it has purchased The Pendl Company of Brookfield, WI. Both are companies that provide toner cartridges. - Canon announced it has placed an imagePRESS
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Canon Q1 profit down 18 pct, cuts outlook

the current business year. Although Canon saw healthy demand for its IXY and EOS brand digital cameras, the yen's appreciation hurt its overall profitability. The company earns more than three-quarters of its group revenues overseas, but the value of those earnings falls when converted back into a stronger Japanese currency. Sluggish copier demand in the United States also hit Canon, which competes with Xerox Corp (XRX.N: Quote, Profile, Research), Konica Minolta Holdings Inc (4902.T: Quote
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Kyocera Mita America’s Data Security Kit Offers Advanced Encryption and Overwrite Cap

FAIRFIELD, New Jersey – April 29, 2008 - Kyocera Mita America, one of the world's leading document solutions companies, announced today it has been awarded ISO 15408 Certification for Data Security Kit (C) for their monochrome workgroup multifunctional products. Data Security Kit (C) meets Evaluation Assurance Level 3 (EAL3) requirements, conforming to the standards set forth and known as Common Criteria. With the announcement of this certification, Kyocera is building on its strategy to
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Re: Samsung SCX-6345N

very fast when printing. Also has a document server like ricoh systems. Our average selling price with accessories is around $5,500. Let me know if you need more info, there is ton on this message board
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Re: Samsung SCX-6345N

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Are you selling these as an alternative to the Ricoh's when the deal is tight? Do you have a good mark-up for GP?
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Need Input for Color Deal

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runs of 8,500 invoices per week at one time, so they need high output. Should I look at the Savin C7570 x 2 connected together, or possibly 2 or 3 of the CLP240's. Each of course would have max paper trays and finishers for the output, but I don't think the CLP240's can be connected together. Any input would be greatly appreciated. I have to deliver my quote tomorrow afternoon.
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Re: CUSTOMER BUYING MACHINES

I too have had a few customers that have bought from copier wholesalers that are selling on the web. In fact they are selling these units at the same cost that they will sell to us. The problem that arises with selling pre-owned, used, refurbs, is that the leasing companies will not fund these units at FMV, it's a $1.00 out which can then create some other hoops we have to jump through. Over the years I have always tried to stay away from anything used. You don't know the machines service
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Re: CUSTOMER BUYING MACHINES

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If we had to get our used machines from wholesalers, I wouldn't be as positive about selling them. Most everything we sell that is used, we sold and maintained from the beginning.
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Re: Kodak to Unveil Offset Class Inkjet At drupa 2008

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Kodak has agreement with Riso, not sure what that means but they are interested in Riso's HC 5500 as well.
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Re: W2400 Waste Toner Bottle

Thanx for the update, and yes the waster toner bottles would be at the customers office and then a tech would replace when needed, thus eliminating the time for one to ship to the customer or a tech to order and then bring to the customer. Work from ny tech department today was, we don't sell them, we just have a tech go down and clean them out. Kinda odd since we are in the business of buying and selling and making a profit.
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Re: Need Input for Color Deal

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into Ricoh's new Transpromotional Software called DataWorks? If there is competition, the winner will be the one with the lowest CPC because at that volume, a few mills will amount to hundreds per month. The secret to winning in that scenario will be providing a better and complete solution. However, you will need more time and more information to do that.
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Re: Need Input for Color Deal

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Well, unfortunately I do not get to present those ideas to this customer. They have already implemented a Pitney Bowes mail-merge system that is set up to send out renewal notices (not invoices) to 67 newspaper customers around the country. They aleady have in place a folder/envelope stuffer/sealer in place to take the printed notices. I approached them with the idea of getting the notices pre-printed for greater savings, but the response was, the system was already in place to print. They had
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Re: Sales Tips

smart in today's 'anti-spam' scenario. Remember, this is all hands free and involves no interaction on my part...besides the initial set up. I have used each of these services and my suggestion to you would be to find the one that fit's you, your budget and your email marketing goals best and begin utilizing it as soon as possible to help you become a sales champion.
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Re: SCANNER/PRINTER KIT TYPE 7500

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Good morning: Configuring the SR5000 for either the GBC or BK5010 is not a new requirment. If you take a look at the last few generations of Ricoh MFPs that supported the options, there has always be the requirement to include the 100-sheet doument finisher when configuring the GBC or Plockmatic. While finisher models have changed (SR841, SR842, and now SR5000) the requirement has always been there.
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Re: Ricoh MPC6000 vs Xerox WC7665

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Good morning: The truth of the matter is that the Xerox DC systems are 2400 dpi, but at 1-bit. And KM is at 600 dpi, but 8-bit. keep in mind that there is also a third factor that dictates image quality, and that is the dither pattern, which is essentially how those individually modulated dots are placed next to each other to create the illusion of shades and tones. The problem is that it can't be easily quantified, so no one talks about it. At the end of the day, don't get caught up into the
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Re: no e-cabinet now what?

Our company has just taken on Nitix (network in a box). I am selling Docuary (P4P Capture Software)and then using google desktop as the search engine.
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Re: Print Control/Mgmt

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I assume these will all be Ricoh devices? If so, review Smart Accounting. This will do what you have described.
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Re: Sales Tips

state as their destiny. The truth of the matter is that happiness, like anything else in life, needs to be nurtured. With this in mind, you customers can see if you are happy or unhappy at your job. If you are unhappy the negativity shows through and they wonder why? Is the product not good? Should they trust your company? If you are happy, the sales with come right along with it. They can see that you believe in your product and company, and so will the customers. Email that I subscribe to
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Re: Samsung SCX-6345N

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How do you get away with selling for $5,500 when they retail for $2995 and are sold on the internet for $2,700? Am I missing something?
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Re: Samsung SCX-6345N

The one I just sold had an additional paper tray and the finsiher and cabinet. Muratec MSRP is $4,995 for 4550, I think $800 for finisher and $350 for paper tray and $400 for cabinet. What I have been doing is not leading with this machine, I am leading with traditional A3 systems. When I get an objection, whether competition or price, I then ask the user if 11x17 is really needed to copy, print or scan. In most cases the answer is NO, from there I proceed to tell the story about how A
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Re: Samsung SCX-6345N

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xerox relabels this as well correct?
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You Can't Satisfy Every Customer

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Sometimes you cannot satisfy a customer, no matter how much customer service you provide, and how well the system operates. Case in point...We have had this customer for 8 years, and had sold them a Savin 2527, and a Savin 4027sp as the latest series. They had a 48 month lease contract with full service, and had been happy up to 3 years ago, from what they say. I received a letter they sent to the leasing company stating they did not wish to renew their lease, nor did they want another Savin
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Need Leasing Help!

Customer wants to get rid of toshibas. I can save them money and start a new lease, however lease is 168% of MSRP plus it is over $100K. Is there anyone who will not blend at that percentage of some leasing company that will work with us better than CIT, DLL & USXL. Thanx
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no e-cabinet now what?

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Since Ricoh has discontinued the e-cabinet. What is everyone offering for a solution for the small to mid users for document storage?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Third Week of April 2008

Tip of the week:  Get out there and knock on doors, it still works and you can get a good eyeball of what's going on in the account!



Weekend Copier Notes from 04/20/08

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Windows operating systems, which can be penetrated by viruses, unlike the Emperon system) - More info on new high-speed color laser MFPs from Toshiba: o Unlike models they are replacing (4500C & 5500C), these are made by Toshiba, not Ricoh o These are not production print models, so are designed to compete against bizhub C451/C550/C650 series o All used the same color laser print engine, from a brand new design o Toshiba claims it filed 365 patents for this design o 4 tandem OPC drums with mylar
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Konica Minolta's New Management Team Members

April 20, 2008 Konica Minolta's New Management Team Members Alan Nielsen is new Executive VP, Dealer Sales and Administration. David Hartman named EVP Dealer Sales, Midwest Region. Konica Minolta Business Solutions U.S.A. Appoints Alan Nielsen Executive Vice President, Dealer Sales and Administration RAMSEY, NJ, April 15, 2008 -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop
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RICOH SEEN MISSING PRETAX PROFIT TARGET ON SLUGGISH U.S. SALES

loss for the October-December quarter, and they may have remained in the red for the January-March period. Also, the yen's sharp appreciation eroded the value of its dollar-based accounts receivable. Ricoh initially projected that sales would increase 9 per cent to 2.25 trillion yen and pretax profit will jump 10 per cent to 192 billion yen. But due to the yen's advance and sluggish U.S. sales, these estimates were lowered in January. With tough conditions expected to continue, the firm
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Ricoh pro C900 and C900s

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Cant wait untill the new 90 ppm machines come out and the salesman still says that it will fit in the space of a 5560c. Orint up to 300gsm so someone will wanna print on 350gsm lol. They look massive fully kitted so be intresting who will take them on
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RICOH PRODUCTION PRINTING BUSINESS GROUP CONDUCTS EDUCATIONAL SEMINARS

RICOH PRODUCTION PRINTING BUSINESS GROUP CONDUCTS EDUCATIONAL SEMINARS TO IMPROVE CUSTOMERS’ BOTTOM-LINE RESULTS Seminars Provide Solutions to Current Production Printing Challenges Seminars Provide Solutions to Current Production Printing Challenges , April 14, 2008 — Ricoh Americas Corporation announced today that its Production Printing Business Group (PPBG) is offering Smart Business Seminars on critical production printing topics to provide additional value and service to current and
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Ricoh 615c

Last year this machine was getting some bad press and I'm just wondering if things have improved. Is anybody selling it? Hows the color? Hows the service?
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Kodak to Unveil Offset Class Inkjet At drupa 2008

Kodak to Unveil Offset Class Inkjet At drupa 2008 Potentially Disruptive Technology. The Stream Concept Press features resolution that exceeds 600 dpi, small ink droplet size, high accuracy of drop placement, and fast production speeds that exceed 500 fpm. DUSSELDORF, GERMANY, April 16, 2008 — Kodak will demonstrate the next generation of continuous inkjet printing technology, KODAK Stream Inkjet Technology, at drupa 2008 when it unveils the KODAK Stream Concept Press. The full color, high
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Ricoh 2400 Wide Format Set Up Problems for Print & Scan

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We recently installed a Ricoh 2400 with the embedded print system. The machine is not able to recognize the cards put in for print, scan and file format converter. Is this a known problem? If anyone has any documentation on prpoer install it would be appreciated as we seem to be doing something wrong or have faulty equipment/cards
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Re: Copier life expectancy

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that equipment, and let that customer tell them how well YOU and your company take care of them. The Ricoh systems will do anything except make coffee in the morning. But the bottom line is still service after the sale. If the potential customer believes you will be there to take care of whatever problem they may encounter, and back it up with service, you will get more sales than what the analysts say. That's my story and I'm sticking to it!
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RBS "Rules of Engagement"

In a letter to RFG Dealers Kirk Yoshida outlines a new rule of engagement for RBS. Basically RBS is not to solicit business from any account which is a Ricoh, Lanier or Savin customer of an RFG Dealer! send me an email and I will email you a copy of the letter if needed.
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Re: IRGA Show

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Dear Ricoh: Please give us color scanning.
Member

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Re: Used Copier Sales

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I think that my used numbers are about 25%-30% of my totals on average per month. My GM makes sure and has a nice selection of used that he buys off lease and they move well. I will often package used into a multiple system deal to keep the overall cost down and customers love it. Not to mention a healthy GP number that comes with selling used.
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Re: Address Book Upload for Ricoh MP2550

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I downloaded SmartDeviceMonitor from Ricoh and figured out how to import/export the address book and how to back up the existing addresses. Thanks for your help.
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Re: Used Copier Sales

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My used sales still account for 40% of my monthly sales. Several months ago I upgraded a customer with a 10 machine deal, and I have moved all but 2 of those 10 machines elsewhere. Used machines do help out in multiple machine deals to keep the costs down. We always have a good supply of used machines, or we know where to get them if we need them. Not everyone will buy a used machine, but a good majority will if you offer it as an alternative.
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InfoPrint Solutions Company Unveils drupa 2008 Line Up

InfoPrint Solutions Company Unveils drupa 2008 Line Up InfoPrint will demonstrate the power of its solutions for TransPromo, book printing, direct mail, multi-channel marketing, Automated Document Factory (ADF) and workflow management. Boulder, CO, April 14, 2008 -- InfoPrint Solutions Company, a joint venture between IBM and Ricoh, today announced its line up of solutions for drupa 2008, Hall 9 booth B44. Transpromo Heads List of Technology on Display InfoPrint will demonstrate the power of
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IRGA Show

Heard today Ricoh is showing a 10ppm (possible upgrade to 480W) and a 14 ppm system. WOW! Jopefully one of these will have color scanning!
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Document Mall

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Looking for some feedback about Doc Mall? Is anyone selling this service, and if so how is it working for you and the end user? Is there much money to be made? Thanks in advance for any replies.
=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Second Week of April 2008

There's a neat link for "Copier Life Expectancy" below.  Again it's late and I need to prep for work in the AM.  Good Selling!!

Weekend Copier Notes from 4/14/08

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develop advancements in liquid crystal displays and invention of laser printer. - Hewlett Packard announced that the Monterey Bay Aquarium Research Institute purchased a HP Edgeline CM8060 color inkjet copier. It was sold by NewCal, a HP/Canon dealer founded in 1991 by two former Kodak employees, Steve Tarpley & Ken Wilkens. - Ricoh announced that is new GlobalScanTM 3.1 option for its MFPs, is powered by Notable Solutions Inc. (NSi) AutoStore document management program. - Konica Minolta’s
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

This was posted on the Canon P4P Today by a former Danka employee: So it finally happened and that is good for the employees it sounds like most will be able to keep their jobs. You can expect that Canon and Toshiba will drop their products so they don't sell to a competitor although Xerox through Global still sells Konica Minolta. The whole industry has their products so over distributed that this can help some. Maybe we can get back to only a few companies selling a few products and getting a
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Konica Minolta and Oce' Strengthens Buisness Alliance

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Office printing systems: Konica Minolta will supply its products to Oce on an OEM basis, from its entire product line. Production printing systems: Both companies will supply products to each other on OEM basis. For the joint developed products, each party will sell through each sales channel with each brand. This strategic business alliance will provide Konica Minolta with entry to one of the most extensive provider in the industry for office as well as production printing systems and related
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Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Minolta Business Solutions U.S.A., Inc. (www.kmbs.konicaminolta.us), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhub(TM) multifunction products (MFPs); bizhub PRO(TM) production printing systems; magicolor(R) desktop color laser printers and all-in-ones; and pagepro(TM) monochrome desktop laser printers and all-in-ones. Konica
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Ricoh May Miss Profit Target as U.S. Sales

Ricoh May Miss Profit Target as U.S. Sales Decline, Nikkei Says By Jason Clenfield April 12 (Bloomberg) -- Ricoh Co. of Japan may miss its pretax profit target for the 12 months ended March 31 this year because of weak sales in the U.S., the Nikkei newspaper said, without citing where it got the information. The maker of copiers and printers is expected to report pretax profit of 180 billion yen ($1.8 billion) for fiscal 2008, down from an earlier estimate of 192 billion yen, the Nikkei said
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RICOH AMERICAS CORPORATION UNVEILS

. Ricoh’s continued dedication developing environmentally friendly products shines through in the Aficio MP 6000/MP 7000/MP 8000 Series. These systems are ENERGY STAR® qualified and incorporate superior energy and supply-saving features including Quick Start- Up (QSU) technology, power-saving sleep modes, toner recycling, low noise levels and minimal ozone emissions. The products are also Restriction of Hazardous Substances (RoHS) compliant. The Aficio MP 6000 is available at a suggested retail
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CANON U.S.A. ADDS TWO NEW MULTIFUNCTION SYSTEMS TO ITS COLOR imageRUNNER SERIES FOR S

Lake Success, N.Y., April 1, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today announced the addition of the Color imageRUNNER C3480 Series and the Color imageRUNNER C3080 Series. Joining the Color imageRUNNER C2550 announced in February 2008, the Color imageRUNNER C3480/C3080 Series models bring time-savings, performance and high-quality output to smaller offices and workgroup environments. With print speeds of up to 34/30 pages-per-minute (ppm) in monochrome
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Also, internally Konica/Minolta just announced Alan Nielsen as the SR. VP of Dealer Sales...
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

This was posted last night by another Canon P4P member. Now that Xerox has purchased Global, and KM has purchased Danka...........well that makes a total of 2 large distribution channels that will no longer be Canon re-sellers. The Global deal stung a little, but this is really going to hurt. Maybe Ikon is in Canon's sights? For Canon's sake, I would sure hope so because if I were Ricoh, I know I would be planning my next move. Ricoh dodged a bullet on this one (Danka). If Ricoh were to go
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Used Copier Sales

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We used to do great business in used. Good for the company and great commission for sales rep, seems like used has driedup now - anyone else having the same problem? Any suggestions on how to reverse this trend?
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CANON U.S.A. BRINGS THE POWER OF ITS imageRUNNER LINE TO THE DESKTOP WITH THE ADDITIO

Lake Success, N.Y., April 1, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today introduced two new desktop laser beam printers (LBP) under the imageRUNNER brand name – the Color imageRUNNER LBP5975 and LBP5970. With the introduction of these models, Canon offers a completely comprehensive array of corporate workflow offerings – from desktop to production. Far beyond the capabilities of other basic laser beam printers, the Color imageRUNNER LBP5975 and LBP
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CANON U.S.A. DELIVERS TWO NEW PRINT CONTROLLERS TO HELP REALIZE THE FULL POTENTIAL OF

Lake Success, N.Y., April 1, 2008 – Helping to elevate the document output process and enhance productivity, Canon U.S.A., Inc., a leader in document imaging and office solutions, today introduced two new print controllers – the ColorPASS-GX200 and the newest version of the imagePASS-H1 – for its line of award-winning Color imageRUNNER models. Designed to help manage processes from document creation to finishing for color-centric business and mid-level production environments, the ColorPASS-GX
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Address Book Upload for Ricoh MP2550

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Could someone give me instructions on how to upload an address book for an MP2550?
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Re: Copier life expectancy

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Jomama Posted Mon April 14 2008 07:51 AM quote: It is actually the law that any manufacturer must maintain parts for 7 years after the last date that the product is sold new. What kind of law? How would that be enforced on overseas manufacturers? Beats me...all I can say is that in the 27 years I've been in the business, I have represented every manufacturer except Xerox and Sharp (including some not around anymore like Saxon and 3M) and everyone says the same thing. How does the U.S. get
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

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Interested to hear that Konica Minolta bought DANKA....rumor out there was that RBS was hoping to acquire them. Will be interesting to see what happens with IKON.
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Re: Salespeople Get No Respect?

so in conclusion to the story, management blamed sales person for cc'ing Red in an email to management. Salesperson thought it would be GOOD that they know also. Nothing is being done about the nasty vm's. Salesperson then stated they will just not acknowledge Red anymore. So, it is almost two weeks later nothing is delivered, backordered from Ricoh on accessories, and no delivery in site for at least 7 or eight more days. Salesperson is now looking for a NEW job!
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

What a crazy industry these days. I don't know if Ikon will be bought by Canon. Rumor says Ricoh or HP.
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

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It make you wonder what Ricoh and Canon, and even The powers to be at Ikon are thinking. If Ikon stay independent they may be able to demand even more discounts from Ricoh and Canon, leveraging the fact that they are the only Big player left and if purchased someone loses.
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Re: Whose is Gonna Acquire Who in 08!

Looks like I forgot to include KonicaMinolta, just goes to show you that you can't figure out this business!
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Re: user codes on ricoh printers

the ricoh cl3500n thanks
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Re: PB3050 on an MP5000

Problem "solved"? We have the basic version of this model, (no HDD, extra memory, etc.) So no auto continue feature. If we add the document server (HDD) we will then gain auto continue. It would be nice if Ricoh mentioned this in compatibility notes (Product Support Guide). We have a customer who may not like paying for an LCT to do large uninterrupted copy jobs, only to find their job incomplete and the copier waiting for them to press the start button again. Thanks for opportunity to
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Re: RICOH AMERICAS CORPORATION UNVEILS

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Why no color scanning? This lack cost me a deal against Xerox!!!
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Re: Copier life expectancy

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Ricoh use to claim that they would guarantee parts availability for 7 years after a product was discontinued. Not sure if that still holds true but that was the standard.
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Re: Copier life expectancy

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As for the parts availability of any of the Ricoh series, you can find that info on ROL under the Parts Bulletins.
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Re: Copier life expectancy

Heres how Ricoh does it: "The period of assured parts avialability is seven years from Ricoh Corporation's product discontinuation date. After the Final Month of Assumed Availability for a discontinued model, procurement of such parts may not be available. After the termination of Parts Availability, theere is a high risk of being unable to obtain such parts."
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Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

I agree, too much distribution has turned the business upside down and profits have never been lower. Now the final move and maybe the coup de grace is HP or Canon making a move for Ikon. Two Big names withs two big pockets. Canon must now protect their market!!
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Re: Kofax Capture compatible with 8025e

I have little experience but I do remember presenting a solution with kofax with a ricoh scanner. At that time I needed to purchase a kofax Adrenaline 650 board for the scanner or the pc, can't remember. You will also need to know what version of Kofax Capture/Ascent Capture they are using. Check with them http://knowledgebase.kofax.com/faqsearch/search.aspx
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Re: Used Copier Sales

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That's puzzling. It should be better now than ever with economic factors being what they are and what does the 2550 do that the 2022 doesn't do? Color scanning? Is that worth paying double? What about used color? We are finally seeing good used color boxes (other than the original 1200 series that we would never put back out) becoming available. Used digital Wide Format has merit if you know where to look. We don't do much cost per copy that includes the equipment but it is a sales strategy
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Kofax Capture compatible with 8025e

Had a customer ask if their Savin 8025e was compatible with Kofax Capture. Can anybody help with this question?
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updated versions of eCopy ShareScan

Ricoh is pleased to announce the launch of updated versions of eCopy ShareScan Essentials and eCopy ShareScan Suite. With Ricoh’s eCopy document imaging solutions, consolidate different document formats – handwritten, paper, electronic – into a single universal format. Paper and electronic processes can now be merged into a single workflow, giving your customers a solution that turns paperwork into paper that works. eCopy is designed to provide your mid- to enterprise size customers an easy to
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Sorters for Duplicators

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I have not been asked this question in 15 years, so I need some help from all. Risograph used to have a 27 bin sorter that could be attached to their duplicators but cost about the same price as the duplicator itself. They were cumbersome and really defeated the purpose of what a duplicator was designed to do, but nevertheless, they did sort. I have a new customer that wants to see if they are still available for the Ricoh series. Ricoh tells me that they are partnering with MBM Corp for
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The First Week of April 2008

Who would have thought that on Palm Sunday here is the east that there's still some snow on the ground!  I think we'll be  lucky if we have tulips and hyacinths flowering by Easter. There's an excellent string of threads below for "How many prospects are in your territory".

Enjoy the threads from Ten Years Ago this Week!

Weekend Copier Notes from 04/06/08

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is authorized for Canon, Kyocera, Panasonic, Muratec and KonicaMinolta, covering the greater Austin, TX marketplace. - Pitney Bowes Canada (formerly DANKA Canada) announced it is now authorized to sell RISO duplicator products in its locations. - IKON announced it won a bid to supply Canon MFPs and Captaris RightFax solution software to Hanson Piep & Precast, which has 90 locations in the U.S., and is headquartered in Bellevue, WA. - IKON won a bid for 16 MFPs for Adams County, IL offices. The
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Axacore Certifies Faxing with the Xerox Workcenter Pro

San Diego, CA, April 05, 2008 --(PR.com)-- Axacore, a worldwide provider of fax and imaging solutions, announced that Axacore has certified the Xerox Workcenter Pro to interface with their fax server product, FaxAgent. FaxAgent offers users the convenience to easily send faxes from all popular multi-function copiers from manufacturers such as Cannon, Xerox, HP, Sharp, Konica and Ricoh. The FaxAgent multi-function device interfaces enable companies to reduce the number of devices that require
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Konica Minolta Debuts bizhub PRO 2500P (250ppm)

conference and/or to schedule booth tours, call Doreen Maciak at 781.782.5832. About Konica Minolta Business Solutions U.S.A. Konica Minolta Business Solutions U.S.A. Inc. (www.kmbs.konicaminolta.us), a leader in advanced imaging and networking technologies for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhubTM multifunction products (MFPs); bizhub PROTM production printing systems; magicolor
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MP3350/Savin 9033spf Backorders

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Just found out that a Savin 9033spf that I ordered last week is on backorder, all accessories shipped fine. I looked at the ETA, which shows September 2008. In other words, they have none in stock and no window of availability. However, there are still 3 of the Savin 9025's in California. If you're selling these, be prepared for a long wait!
Member

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You know your sales process is outdated when......

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this allows reps to spend more time with customers, it doesn't solve the fundamental problems afflicting the sales process. "It results in more man hours to achieve approximately the same return," says Charan. "This is sometimes a necessary move, but it is seldom a sufficient move." 6.Salespeople are not included in the design of the company's offering. By excluding them, you lose the insights of those who best know your customers and best know what they need to present your product competently
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user codes on ricoh printers

does anybody know if i need to have a hard drive on a ricoh printer to have the user code functionality or are the 30 out of the box user codes stored in memory ?
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Ricoh Introduction of the Aficio MP 6000/MP 7000/ MP 8000

Ricoh is pleased to announce the introduction of the new Aficio MP 6000/MP 7000/MP 8000 monochrome digital imaging systems. These new systems which copy and print at 60/70/80-ppm respectively, replace the Aficio MP 5500/MP 6500/MP 7500 and are designed to support the document workflow and productivity needs of today’s networked office environments. On the higher end of the line, these devices also fit well in Central Reproduction Department (CRD) and Print for Pay environments. The Aficio MP
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Savin 8075 Phantom Jams

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I sold an 8075 3 months ago to a towing company who runs about 65k per month. Every so often they will get a jam light that says the jam is in the bypass tray. Nothing was fed from the bypass tray. They use letter in tray one, legal in tray two,...
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NEW Docuary Forum!!

We've added a new forum to our site!! Docuary (Dok-u-arie) Document Management for everyone. Docuary is a P4P branded product and has thousands of installs. I was asked to bring this to all of us. The end result is that all of us will make more GP, more sales and get us out of just selling boxes. Docuary Forum
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How Printshops Stay in Business

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How to Stay in Business By John Giles March 28, 2008 -- Printers are being told to tighten their belts and prepare for a bumpy 12 months as the country falls into a recession. Experts are calling for a slow down in the economy and the printing industry may see a faster shakeout of marginal printers in the coming months. Printers who have been hanging on by their fingernails because they were unable to generate sales, failed to adopt new technology and procedures, and never had their financial
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A Targeted Prospecting List:

A Targeted Prospecting List: Your First Step to More Sales What's the first step toward making a sale? It's not setting an appointment. It's not even picking up the telephone. The first step in making your sale is to decide who to call. Who should you call? It's an old adage, but still true: if you are marketing to everyone, you are marketing to no one. So before you can develop a list of prospects to call you must first create a profile of your ideal customer. Be specific. The better and more
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Re: user codes on ricoh printers

theres a lot of different ricoh printers can you be more specific
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Re: Salespeople Get No Respect?

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I agree with all the responses about the fault lying with management for not standing up for the person that brings in the bacon. COMMUNICATION with all parties in a timely manner, not the day before, would have made the salesperson a happy camper. The damage was already done, but I assume the orders were processed, so if I was the salesperson, I would do like the others said and bring the donuts, lunch, drinks, whatever to try and difuse the situation from happening again. Everyone in our
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Re: MP3350/Savin 9033spf Backorders

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Just got an email from the Ricoh order entry person and she said they are due in the TN warehouse the week of 4/14.
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Re: Salespeople Get No Respect?

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Okay....so here's the solution....just tell the sales admin how nice of a job she's doing and send me the gift card for the dinner for two!
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Re: SCANNER/PRINTER KIT TYPE 7500

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If you look in the footnotes that Ricoh has with their pricing, you will see that footnote (1) lists what is standard and the controller is not listed. Footnote(3) says "Machines do ot include a controller for network printing and scanning. Controller is ordered seperately." I'm sure the thought is that when there is a Fiery option, no one wants to have to pay for the Ricoh controller as well.
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Re: How many prospects are in your territory?

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Mine contains 17 counties, but I look at where the numbers are. I can't possibly call all territories in a given month, so I do both cold calling, and mass mailings. The majority of my sales are coming within a 5 county area, which is where I spend most of my time. Its when sales are off that I will branch out into the other areas to try and peak some interest. In my opinion, when you don't have your name and face in front of the customer yet, you will have to knock on alot of doors, so someone
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Re: How many prospects are in your territory?

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code. Each area has BEQI numbers (2006, 2007, & 2008) cooresponding to 15 different types of equipment. Each number represents an area's share of total U.S. placements of that type of equipment for that particular year. It takes into account that particular areas industrial profile and controls for differences in the amount of puchases per employee across different industries. I know most of you don't want to know that much about it but I went into detail because it may have to be you, the sales
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Re: How many prospects are in your territory?

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Frankly, the size of the territory is a little misleading. I know that when I was managing for Minolta Business Solutions, we developed territories based on MIF. At the time I believe BTA standards were 150 MIF and so we set it up that way. Otherwise, how can a rep possibly put food on the table?
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Re: SCANNER/PRINTER KIT TYPE 7500

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I'm the last person to praise any web site of Ricoh's, and once in a great while I find an error in the item numbers. But, Connectivity Cafe is usually worth your 30 seconds. It will alert you that the SR-5000 is required on the MP 9000 series.
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Re: How many prospects are in your territory?

I will clarify my question/statement. I have 1600 business that are formatted in salesgenie to exclude restaurants, gas stations, etc....
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Re: MPC4500EFI

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They wont help and say we need to talk to Ricoh
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New KIP 9000 Wide Format

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Systems • Single, space saving system footprint with no need for additional PCs • Create color copies directly to inkjet printers • Scan documents into a wide range of monochrome and color file formats • Image presets with real time copy and scan previews provide maximum quality control KIP 9200 Production System • Exceptionally durable scanner construction ensures reliable operation and consistent image quality for production environments • Covers the full range of monochrome and color imaging
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So Easy, A Copier Rep Can Sell It!!

monochrome. Almost all systems now support scan2email, scan2folder, fax4ward to folder. The questions now becomes how do we separate ourselves from our competition? The time is right for P4P’s Docuary (document management for everyone) and P4P’s Docuary Web. Every copy representative should have a “go to” software product that is easy to learn to demonstrate and bundled with the hardware lease for less than .65 cents a day! His/her proposal will stand out from the others because he/she is selling a
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Businesses leading the way

Ricoh New Zealand’s parent company, Ricoh Group, has been selected as one of the Global 100 Most Sustainable Corporations in the World. “Worldwide, the Ricoh Group has long held sustainability as integral to its business approach, and this has helped us maintain market leadership,” says Ricoh New Zealand Managing Director Mike Pollok. Mr Pollok says it is a great honour to be the only brand, of the top three New Zealand copier/print distributors, to be named in the Global 100. “Between 2007 and
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Document Server Files to PDF

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A customer has a Savin 4035 that he bought in 2005. He has the print/scan option, but did not get the file format converter. Now he wants to transfer his document server files over to PDF but like I said, he does not have the file format converter. Is it possible to transfer the files to PDF without the file format converter, or will he have to print the files and then scan them to a PDF?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Fourth Week of March 2008

Interesting thread about "Sales People Ge NO Resect" with a crap load of responses. There are always two sides of each tale, and kudos for those that took the time to point out both sides. 



Weekend Copier Notes from 3/23/08

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Greenville-Spartanburg o Was authorized for Konica Minolta, Canon, HP & Sharp o Purchase price not disclosed - Adobe Corp. reported its worldwide financials for last quarter: o Profits rose 52% to $219.4 million o Revenue up 37% to $890.4 million o New CEO is Shantanu Narayen said; “We are not immune to any type of recessions, were one to come, and we are keeping our eye on the U.S. business” o Expects at end of year that revenue growth will only by 13% (as compared to 37%) - Toshiba announced it
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P4PHotel - Konica Minolta Board

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For those of you who are duel line reps don't forget that we have the Konca Minolta board up and running and could really use your input and contributions on a regular basis. There are things that will show up there that aren't always on RFG side. Let's get together and make the KM board a great tool for all of us like the RFG is already!!!
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Canon and efi

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, cost savings and productivity. The company's robust product portfolio includes Fiery(R) digital color print servers; VUTEk(R) superwide digital inkjet printers, UV and solvent inks; Jetrion(R) industrial inkjet printing systems; print production workflow and management information software; and corporate printing solutions. EFI maintains 26 offices worldwide. NOTE TO EDITORS: EFI, Fiery, Balance, OneFlow and Command WorkStation are registered trademarks of Electronics for Imaging, Inc. in the U.S
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Xerox tool calculates environmental impact of printers

Jeremy Kirk PC World Tuesday, March 25, 2008; 11:19 AM Many businesses want to jump on the green IT bandwagon, but don't know where to start. But a new software calculator can suggest how offices can reduce the environmental impact of printers, copiers and other devices. Xerox says its "Sustainability Calculator" uses proprietary algorithms and document assessment research to suggest ways to reduce energy and paper consumption from office devices regardless of manufacturer. On Tuesday Xerox
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Ricoh Nitix HELP!!!!

program. There is significant detail at www.ricoh-nitix.com . Click on Flash Movies and select "This is Steve" - 2 minutes- it wil crystalize everything I said. 2. Here are the Solution/Program details 1. Our Program 1. Help your sales people become professional consultants "trusted advisors" and certify your technicians in one day. 2. Transition you easily and effectively into an IT solution company that can deliver services no other provider can offer. 3. Help you add new services and
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President of Ricoh "Talks about Business"

- Ricoh’s President of worldwide operation, Shiro Kondo, gave out details on its financials: o predicting increase in worldwide sales of 11% between now and end of fiscal 2011 o predicting total worldwide sales this fiscal of 2.5 trillion yen ($26 billion) o key driver will be sales of production print devices to commercial printers o will spend a total of $725 million to finish acquisition of IBM’s printer division by 2010 o IBM sold $1 billion worth of printers in 2006 o Has paid a total of
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Salespeople Get No Respect?

Thursday evening. Salesperson sends email to manager stating how can this happen at this time of year! Manager then emails other managers about this and the person who was on vaca for the day has to come in. Salesperons feels really bad, however salesperson still has bills to pay and the salesperson small salary can't hold forver. Salesperson then receives email from booking administrator stating how unfair the sales person is to that person, and then is told that the they could have and would have
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Re: New Tactics from RBS

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This story is a little old but worth repeating: We have a very good P4P client who has been with us for years. Loves their Ricoh 2090s, loves us. Adores me because I'm his local PrintShop Mail guru (yes, a little cross-vendor action there, thank you, Konica Solutions :-)...) He went to Graph Expo last September. This is the big printing industry show that is held in Chicago every fall. It takes up most of the huge McCormick Place convention center. All the big guns (Heidelberg, Kodak, etc etc
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HP CM8060 interesting BLOG

the overall footprint on the machine...and Greg, I noticed that to service or remove a jam from the finisher, it needs to be slid out about 2- 3 feet..." she says. "I see", I say, "and?" "well, maybe they could put the finisher on a rotating platform so instead of sliding out a yard, it just moves half a foot or so and the rotates. This would allow me to free a jam and reduce the 12' foot print closer to 6 feet." My response, "interesting...and, does your Konica Minolta do this now? How about
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New Color Printer from Ricoh?

SP 711 I was just poking around Ricoh Japan web site and saw this color printer, does anyone know if this will be one of the new color printers due to be launched soon. Looks like an Oki to me.
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Ricoh Losing Assignment of Proceeds

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I wander if this has happened to anyone else. When leasing to customers, we use the Assignment of Proceeds form that allows the leasing company to pay Ricoh direct for the equipment invoice. I usually sell 7-8 of these per month. The problem is that Ricoh keeps telling us that we owe a tremendous amount of money for the equipment that was leased and assigned to them. The leasing companies send all of Ricoh's monies to a lock box at the JP Morgan Chase Bank in Chicago. I have been very specific
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Ricoh Full Line Color

see attached file
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Ricoh Continues Fifth Season of Advertising With Major League Baseball

Ricoh Continues Fifth Season of Advertising With Major League Baseball WEST CALDWELL, N.J., March 24 /PRNewswire/ -- Ricoh Americas Corporation, the leading provider of digital office equipment, today announced that for the fifth consecutive year it will maintain a strong advertising presence in the pre-, post- and in game broadcasts of Major League Baseball (MLB) throughout the entire 2008 season. Ricoh is the sponsor of the broadcasts of Major League Baseball games on FOX Sports Net, the
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Savin SPC222DN & Vista

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I've installed a Savin SPC222DN with a TCP/IP port on a Vista PC and once a day, all of the printers in the control panel disappear and you get a message saying something to the effect that before you can print you must install a printer. After rebooting the PC, the printers are back. Anyone experienced this or a similar problem? Any known solutions? I've since installed the driver on a 2003 server and shared it out, but I don't believe this will correct the problem. I'm stalling until I have a
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Current Ricoh Spreadsheet for Monochrome

see attached file
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Re: New Tactics from RBS

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understand why Ricoh behaves this way, Xerox doesn't try to cut their dealers throats, why does Ricoh"? Nice thing is that RBS cannot go into this account now. They have been directed from the higher ups to leave it alone since we are the dealer of record. I think they are desperate. The RBS branch I was told only has two technicians that cover a huge area. I guess that is why we are getting ship ins from RBS to service and support. Screw RBS!!
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Re: New Tactics from RBS

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Problem is that Xerox usually only has 1 or 2 other dealers in each market. In our small market that has less than 4 Fortune 500 companies, there are 9 Ricoh resellers between the directs and indirects. People buy from who they trust and know. Develop great customer relationships with your base and it is irrelevant what the competition says about you....if you do a great job with your accounts your competiton just looks like idiots. If they are believing what these competitors say, then you
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Re: New Tactics from RBS

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will be Ricoh Direct exclusive including GSA and state business. 3.) Ricoh will have no qualms about hiring away from dealers their best techs and salesreps. 4.) Almost anything Ricoh will be available on-line with the direct operations doing the installs. It happens slowly, one piece at a time. If you doubt me, talk to someone who has been in the business longer than 10 years. They remember the day when there were no direct operations, there were no internet sales, and there were no exclusive
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Re: New Tactics from RBS

Here, here Jim, I too believe the end may be near, hopefully not in my selling career. I love my job and love what I do. All of the directs are subsidized (hope I spelled that right) by the parent companies. There's and old saying "if you can't bet them, join them". Seriously, I have been thinking more and more about this. I would have price support, inventory, demos, marketing, and the direct name: What I would lose: Working from home, endless boring meetings, rush hour traffic probably some
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Re: P4PHotel - Konica Minolta Board

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RFG vs Konica-Minolta - Sounds like a duel to me.
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How to Sell Wide Format

Saturday, March 22, 2008 Copier Sales People "How to Sell Wide Format" The buzzword in the industry is scanning and archiving. All of systems will scan in some way shape or form. If you work for a dealership or manufacturer that is selling wide format systems, you want to attack these types of clients. · Construction Companies · General Contractors · Architects (Design & Build) · Engineers · Builders · Print 4 Pay · Telecommunications · Utilities · Manufacturing Most of these clients will have
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Danka Europe

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. With the operational restructuring behind us, we will now make expansion and growth-oriented investments in our U.S.-based technology and people. We have recently expanded our U.S. sales workforce by 8% and will continue to upgrade and add sales personnel, to better pursue U.S. market opportunities," concluded Mr. Frazier. "Danka Europe possesses a direct and indirect sales and service network in major European countries. By acquiring Danka Europe, the Ricoh Group in Europe will be able to retain
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Re: Ricoh Continues Fifth Season of Advertising With Major League Baseball

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Ricoh just made an agreement to purchase Danka Europe operations.
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Re: New Tactics from RBS

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I agree that great relationships are the key to managing your client base against competitors. My issue is with the behavior of a vendor that is supposed to be your PARTNER. In the case of my national trade show story, the exhibit was supposed to be promoting the international company Ricoh and their global brand, of which dealers are supposedly a valued part.
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Re: Op manual for MP4000

I've uploaded them to documentmall. wwww.documentmall.com account name: art_post USERNAME: p4pusers password: goodpals you can use either version, the files are located in the Ricoh folder under P4P users. Make sure you use all lower case.
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Re: New Tactics from RBS

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where it fell apart because RBS cannot deliver, price jumps and empty promises. Needless to say I was called and was able to deliver over 100K of loaners in less than a day and got the $100k plus deal and I have a $400k+ deal for this month because they want Ricoh out (3260c/5560c line sux and RBS issue) Now the Rant...Aficio league is crap. They are creating a database to go after your accounts...give fake names, blackout company info on invoivces and watch out for your DMAP accounts. I know
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Re: New Tactics from RBS

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Just an FYI for anyone looking to get on with Ricoh...At least at the present time, they won't talk to you without permission from your company's owner. Like I said earlier, I think the day will come when they don't care but that is the current policy as I understand it.
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Re: Edge to Edge printing problem

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I had similar problems with a Savin 9040 with RPCS and PCL5e drivers lately printing from Mas90 accounting software. Was resolved when I used a PCL6 driver. This is when you think, "man, I just want to sell a copier, not disect your software application". Glad you were able to get it resolved.
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Re: New Ricoh MPC6000 & MPC7500

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The MP C3500 (Savin C3535) does not come with toner, but it DOES ship with developer.
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Re: Postscript and Windows Authentication

No luck with the new driver(s) and PS. The one from the ricoh website won't even install on print server running Windows 2003. No Dice
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Re: Ricoh Nitix HELP!!!!

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We signed up at Vision last year and have been thoroughly pleased although we haven't done much with it. As a matter of fact, we have only installed one but the install went like clockwork and the customer has been very satisfied. We could sell them regularly if we just put our mind to it. My only word of caution is to know what you're selling before you sell it. I ran around talking about a network-in-a-box for under $10,000 which is fine. But I went on and on about all it would do and then
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Re: Salespeople Get No Respect?

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First, if I was the salesperson I would send the sales admin a gift certificate for a nice dinner for two. Second, I'd come in Monday morning and start hitting it hard to have a great start to the new year. Third, I'd take Red and my sales manager out for a drink after work on Monday and ask them when writing and booking business is a bad thing. Fourth, I wouldn't think about it again.
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Looking for a new job in Texas?

If so, we have some outstanding opportunities in the Lone Star State. We represent a growing client that is looking to add the top local sales and service talent to their team. Our client has opportunities throughout the state: sales reps, major acct. reps, sales managers, service managers, technicians. Great organization, with plenty of opportunity to advance your career. Very competitive salaries, excellent commission plan, & outstanding benefits. If you're interested - or would like to
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New Tactics from RBS

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we can't fix a machine that we have to call them in to "fix it right". Which of course is laughable but it makes the customer wonder. Ricoh's response to us ..CONCERN!!! Ricoh's Actions... nothing...nada... (insert sounds cricket sounds here)
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IP Fax, Internet Fax, or LAN Fax

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Help me understand what this customer needs. I sold a Savin 816mf to a doctor's office. Now they want to fax signed prescriptions to pharmacies via the 816mf, but not using the phone line which is now connected to their credit card machine. If the pharmacy has a standard fax machine using a phone line, what feature do I need to show the doctor? IP Fax, Internet Fax, LAN Fax, or something else?
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Third Week of March 2008

One of the threads below references e-copy software. I loved that software!  Used it everyday and it was so easy to train users on how to work the software.

Enjoy the threads from ten years ago this week.

Weekend Copier Notes from 3/14/08

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5000 which has 20” wide paper path, runs at 500 feet per minute, and sells for $5,000,000.00 (IBM InfoPrint 5000 and Xerox 980 sells for $3,000,000.00 each) - Kodak claims to have sold 500,000 desktop color inkjet printers in 2007. According to HP, this is 1% of the total, while 46% of the units sold were from HP. - Kodak placed a NexPress S3000 production color system at Craftline Printing of Indiana. - Canon won a bid to install 48 MFPs at Hibernian Insurance in Ireland, on a $530,000 contract
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Konica Minolta Launches bizhub 40P/40PX Series

services and client support through an extensive network of direct sales offices, authorized dealers, resellers and distribution partners in the United States, Canada, Mexico, Central America and South America. Konica Minolta Corporate Contact James Norberto Konica Minolta Business Solutions U.S.A., Inc. +1 201.825.4000 jnorberto@kmbs.konicaminolta.us Konica Minolta Media Contact Bethany LoMonaco Lois Paul and Partners +1 781.782.5836 Bethany_LoMonaco@lpp.com # # # # # Konica Minolta is a
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Ricoh MPC6000 vs Xerox WC7665

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Just got hammered on the 2400dpi vs 600dpi on Ricoh. I didn't think you could get 2400dpi on a laser system. I obviously didn't do a good job with the customer. Any ideas on the resolution difference?
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Sharp Imaging and Information Company of America Expands Direct, Local Sales Operatio

Corporation is the U.S. subsidiary of Japan's Sharp Corporation, a worldwide developer of one-of-a-kind home entertainment products, appliances, networked multifunctional office solutions, solar energy solutions and mobile communication and information tools. Leading brands include AQUOS(R) Liquid Crystal Televisions, 1-Bit(TM) digital audio products, SharpVision(R) projection products, Insight(R) Microwave Drawer(R) appliances, and Notevision(R) multimedia projectors. For more information visit Sharp
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Toshiba America Business Solutions INC. PARTNERS WITH FUJITSU COMPUTER PRODUCTS OF AM

Corresponding left- and right-handed control panels give equal access to all users Duty cycle of up to 8,000 documents per day Fujitsu fi-5900C Sheet-Fed Scanner 120-ppm (simplex) / 240-ipm (duplex) scanning in monochrome and color 300-dpi optical resolution with dual-CCD scanning in letter and landscape formats Triple Ultrasonic Double Feed Detection with Intelligent MultiFeed Function 500-page ADF and low profile, space saving design Fujitsu fi-6000NS Color Duplex Network Scanner 25-ppm / 50-ipm
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Toshiba Announces Alliance with Ringdale, Inc.

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spans area and PC access control, and time and attendance systems, biometric recognition technologies and fax appliances. Ringdale, part of the Network Technology PLC Group, is based in Georgetown, Texas, and maintains design, manufacturing and marketing centers in the United Kingdom, France, Germany, Japan, Hong Kong and Singapore. About Toshiba America Business Solutions Inc. Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and
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RICOH INTRODUCES THE AFICIO MP 2550B/MP 2550 AND MP 3350B/MP 3350 DIGITAL IMAGING SYS

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-old leading supplier of office automation equipment and electronics, with fiscal year 2006 sales in excess of $17 billion, an 8.4 percent increase over the previous year. Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully integrated hardware and software products help businesses share information efficiently and effectively by enabling customers to control the input, management and output of documents. Ricoh Americas Corporation directly or through its network
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New Color Printer from Ricoh?

SP 711 I was just poking around Ricoh Japan web site and saw this color printer, does anyone know if this will be one of the new color printers due to be launched soon. Looks like an Oki to me.
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Ricoh Introduction of eCopy ScanStation and eCopy Desktop Software

Ricoh is pleased to announce the launch of updated versions of eCopy ScanStation and eCopy Desktop software. With Ricoh’s eCopy document imaging solutions, consolidate different document formats – handwritten, paper, electronic – into a single universal format. Paper and electronic processes can now be merged into a single workflow, giving your customers a solution that turns paperwork into paper that works. eCopy is designed to provide your mid- to enterprise size customers an easy to use
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Ricoh Discontinuation of the BP20N

Due to unforeseen demand for the BP20N (EDP code 402454) our inventory has been depleted earlier than planned. Due to this situation and the fact that we cannot obtain additional units, the BP20N is hereby discontinued.The replacement product, the SP...
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Canon honored with BLI award

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CANON U.S.A.'S imagePRESS C7000VP AND LASER CLASS 830i/810 MODELS HONORED WITH EDITOR'S CHOICE AWARDS FROM BETTER BUYS FOR BUSINESS Revolutionary imagePRESS Digital Press and Facsimile-Based LASER CLASS Multifunction Models Come Highly Recommended by the Editors of Leading Document Imaging Equipment Authority LAKE SUCCESS, N.Y., March 17, 2008 – Canon U.S.A., Inc., today announced that the Canon imagePRESS C7000VP digital press and the facsimile-based multifunction LASER CLASS 830i
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Re: Ricoh MPC6000 vs Xerox WC7665

You are just lucky that they did not bring up the fact that the Xerox is 8 bit vs the Ricoh 4 bit. Whenever someone starts talking about resolution say that 600x600 is true dpi. Anything over 600x600 is an emulation. Simply put, the machine guesses where dots should go so your solids tend to be inconsistent. See if that works.
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Re: New Ricoh MPC6000 & MPC7500

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I have yet to sell the Savin C6055 (MPC6000) also but was just told that my cost will be $1600 for the supplies when selling this model. Woe, not good! As a matter of fact, I have sold the C3535 (MPC3500?) a few times and I think I was not charged, does that come with starter toners and developer?
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New B930 Series from OKI Printing Solutions Delivers Fast, Feature-Rich Monochrome Pr

Color T.M. and design Reg. T.M. OKI Data Corp. 1 Compared to KM FS-9530dn, Lexmark W840dn, Xerox Phaser 5500dn, HP 9050dn 2 Available in the U.S. and Canada only About Oki Data Americas, Inc.: Oki Data Americas, Inc., headquartered in Mount Laurel, N.J., and a subsidiary of Oki Data Corporation of Japan, markets PC peripheral equipment under the OKI Printing Solutions brand, including digital color and monochrome printers, color and monochrome multifunction products and serial impact dot matrix
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How to Sell Wide Format

Saturday, March 22, 2008 Copier Sales People "How to Sell Wide Format" The buzzword in the industry is scanning and archiving. All of systems will scan in some way shape or form. If you work for a dealership or manufacturer that is selling wide format systems, you want to attack these types of clients. · Construction Companies · General Contractors · Architects (Design & Build) · Engineers · Builders · Print 4 Pay · Telecommunications · Utilities · Manufacturing Most of these clients will have
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Re: Big changes afoot with the new mp4000 and mp5000

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Posting here because Ricoh Order Processing is once again their usual non-responsive selves. Does anyone know if the old models (MP 3500-MP 4500, and by association the MP 2510-3010) are officially out of stock?
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Re: Big changes afoot with the new mp4000 and mp5000

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Following up to say that I did get a response from Ricoh, and here's what she said: "MP3500 (413496) 10 available in CA; 2 available in TN - No back orders MP4500 (413541) 21 available in CA; 6 available in TN; 27 available in PA - No back orders" Thanks, Art and John!
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Re: Ricoh MPC6000 vs Xerox WC7665

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Check the competitive comparison to the 5560 in the aficio league. According to the specs listed, the Xerox is only 600 dpi.
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Re: Postscript and Windows Authentication

Spring is officially here and there is a new PS driver on the Ricoh Canada web site to test. I hope to check things out in the next week or so and see if this works. Cheers! no dice
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Océ system is bursting with options

. Options to improve service within companies “In-house and commercial printrooms face a lot of pressure to prove their worth. The Océ VarioPrint 1105 gives our customers the options they need to meet their demands and deadlines,” says Rob Pijpers, International Product Line Manager for the Océ VarioPrint 1105. “The Océ Professional Printroom Program, furthermore, helps printrooms to better serve customers, maximize cost savings and prove their strategic value to companies. Together the Océ
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ScanRouter Instructions

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I was never good at setting up ScanRouter, so does anyone have easy to understand instructions? My first color customer still has his Savin C3210 and now wants to set up scanning.
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The Third Week of March 2008

Interesting model numbers below.  The 1224C the 1232C, the CL5000, this was the start of B2C conversions.  I can probably count the number of accounts on two hands that don't have a color device now.  Times sure do change.  Makes me wonder what the next big change will be?

Enjoy the threads from ten years ago this week in March!

Ricoh unviels 2090

subsidiary of Ricoh Company Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with fiscal year 2001 sales in excess of $14 billion. The Company oversees Ricoh operations in North, Central and South America, including the Ricoh, Savin, Gestetner and Lanier brands. For fiscal year 2001, Ricoh Corporation sales exceeded $2.7 billion. Ricoh Corporation is a leading provider of multifunctional document systems including color and black & white digital imaging
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Re: Jim Ivy is out!!!!!

press releases Ricoh Corporation Appoints Thomas Salierno President of Ricoh U.S. West Caldwell, NJ, March 14, 2003 -- Katsumi Yoshida, Chairman and CEO of Ricoh Corporation announced today the appointment of Thomas Salierno Jr. as President of Ricoh U.S. effectively immediately. Mr. Salierno replaces Jim Ivy who has resigned from Ricoh Corporation. Mr. Salierno will direct all sales, marketing, service, and support for Ricoh, Savin and Gestetner brands in the United States, as well as OEM
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Re: Need help!

about 350K monthly on 2 1085's in tandem. I also would point out that I'm blessed by having some of the best high volume techs (15-20 years average experience on Ricoh systems) on the east coast working on these. They have told me that the improvements made to the 1085 engine regarding clutches etc have dramatically improved reliability over the 850/1050 engines (not that I've had many problems with the 850/1050) The only 1050 I have in the field is a customer who runs about 125K per month and
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Re: Need help!

From: spressomon Sent: 1/5/2003 8:56 PM Marty, You're not the only one that has trouble with 85/105 Ricoh's. The bulletin 'pack' is pretty thick now. We have approximately 20 out in the field. The only ones that run half way decent are the ones only running 75K or so. Ricoh really led us out on that limb...but the reality is Ricoh's high speed copiers have NEVER been Xerox/Kodak/Oce killers...oh well...none of the other Japanese copier companies have one either... Dan
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Sharp 2060??

Is this a new model that Sharp has launched. I have a deal that I pithched an 1802D to with options for $5k and they said they got a proposal for a Sharp 2060 that was similar for $2.5k. The only 2060 I am aware of is the Sharp SD 2060 that was manuf. in '93, but it's an analog console. Any help is appreciated.
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Re: 1224/1232 Maintenance Pricing

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We charge the way RMAP does...$0.0135/click includes everything but color toner. Ricoh's Service Cost Fact Sheet has black copies @$0.0081/copy (assuming 6% coverage). Color copies generate $0.054/copy ($.0135 x 4 clicks) plus retail on whatever colored toner they use. Cost is less than $0.021/copy excluding supplies. Add Black toner costs of app. $0.003/copy and you get a cost of less than $0.025/copy giving a markup of 100% even if they don't buy their colored toner from you. Retail sales
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Re: CL 5000 report

400 dpi resolution to 800 x 400 dpi by, in effect, cutting the horizontal laser spot in half. Lines and text are noticably sharper. Canon has altered the order in which colors are printed on this machine, now putting cyan before any other colors (then magenta, yellow and black), thereby boosting brightness. Each color is transferred in a single step to improve color accuracy. Using Canon's Automatic Registration Adjustment feature, it self calibrates to reduce mis-registration, reduce downtime
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KYO adds two to BLI

Fairfield, New Jersey, March 24, 2003 – Kyocera Mita, one of the world's leading document imaging companies, today announced that it has been honored with two Editor’s Choice awards by highly regarded testing organization Better Buys for Business. The 2003 Mid-Volume Monochrome Printer Guide from Better Buys for Business reports that Kyocera Mita FS-1800+ and FS-1800N+ (19 pages per minute) printers have been named the best overall buys and best performing products in their category. They
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Subject: Response to article in Nikkei & Asia Times

misinterpreted what Ricoh U.S. is all about, hence the incorrect statement on the consolidation of three subsidiaries. Even more upsetting to me was his reporting that there would be a 15 percent reduction in our workforce. This is not true. What I did say was that by streamlining our operations, installing new systems we will maximize our efficiencies, end redundancies, and with attrition, these savings would equate to a 15 percent reduction in the workforce, not a reduction in the workforce
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1035 Printing User Codes

From: Wallace (Original Message) Sent: 1/2/2003 7:50 PM I am working with an attorney who wants to use Ricoh's "user codes" as his "client codes" for client billing. When making copies everything is straight forward. He enters the appropriate "user/client" number on the operations panel, makes copies and the copies are recorded. However, I have not been able to understand IF we can also do this for printing and if we can HOW. I have done my homework, reading the manuals and trying to do this
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Re: I Got A Lesson In Color!

might have cost thousands of dollars to run. Proofing devices generally have a very high per page cost($8-100) and look INCREDIBLE. Our devices have a very low per page cost(.10-.99) and look GOOD. Believe me, if anyone made a PROOFING device that had this kind of cost per page... and we were selling it... we'd all be rich. The next step back in the process is called pre-proofing, this step is where our devices have a chance. We can print a very good approximation of what the press print
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Re: 1224/1232 Maintenance Pricing

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We are trying to decide how to price our maintenance also. There are many interesting aspects to this copier and it's printer cousin, the CL5000. If I understand everything correctly, the idea of billing a CPP for black and billing for color toner separately isn't a great idea as many of the "parts" (DV units, PC's) are "development" dependant, not copy (print) dependant. Using the Ricoh Service Cost Fact Sheet, it appears that the CPP for B&W with toner with a 30% margin would be about
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Re: 1224/1232 Maintenance Pricing

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I preface my remarks by saying that I'm involved on the service side of the business which obviously leads to a certain bias, but to say "Tell the powers that be at your company that they have to do something even if its wrong so that you can make hay while the sun is shining." reflects an obvious bias as well. While recognizing that placing equipment is essential for the success of any company (and that this excellant site is sales oriented), to do so without regard for the profitablility of
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Re: 1224/1232 Maintenance Pricing

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Not to beat a dead horse, but now that I've looked at the RMAP pricing (rather than rely on hearsay) I totally agree that the Ricoh suggested pricing is very reasonable. Thanks for the input!
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Re: CL 5000 report

The Canon CLC 5000 is available in either of two basic configurations: with a letter paper deck that holds uptp 4,000 sheets of 20lb. bond; or with a user adjustable Oversized Paper Deck that jolds up to 2,000 sheets of letter, ledger, or 12 x 18 paper. Either deck will also handle card stock up to 90lb Index oir 60lb cover stock, or up to 250 transparancy sheets. Note that the paper decks are not removable or interchangable; you order the CLC 5000 with either one or the other. However, it
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Re: Ricoh 2090 and 20105 to be introduced late this month!

I have heard that too, they will be available by the end of this month. Ricoh trying to close more March business.
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Re: UNIX

From: Lee Sent: 12/17/2002 6:57 PM Are you using thescript from the Ricoh-usa website for setting up the printing in Unix? What version are you having trouble with? Thanks! Lee
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Re: 1035 Printing User Codes

From: Graham Sent: 1/3/2003 7:09 AM Here's the deal.... In order to do this with printing, you CAN NOT use the Ricoh RPCS drivers, these drivers will only allow you to enter the user code for the printer once and then it stays static in that pc, the only way to change it is to uninstall and reinstall the driver. You CAN, however change the user code on the fly in the PCL drivers both PCL 5 and PCL 6. To do this, you have to change the user code within the properties each time you print. This is
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Re: 1027 fax memory limitations

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here. They even have the HDD's for all the machines (fax and copiers) the great thing about this stuff is that they are Genuine OEM RIcoh products. You might ask how they can have Genuine Ricoh memory and HDD's so cheap. Well...they are the manufacturer in Canada that makes the stuff for Ricoh Canada. Since they have a contract with Ricoh Canada, they can't sell this stuff to the dealers in Canada. However, they can sell all they want to the USA (and do)! They even will be willing to
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Re: Page Numbering on 700

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I knew you were going to ask that. Art had the same question about a week ago. No, you cannot start with a 4 digit number. Sorry. That could be something to talk to Ricoh about for future machines.
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Re: Aficio 6513 vs Minolta CF 2003

Topic: 6513 vs. Minolta 2003 (2 of 2), Read 7 times Conf: COLOR: Competitive Discussion From: Gordon Evans (braeva@rjyoung.com) Date: Sunday, March 16, 2003 08:45 AM I'm betting this is the Minolta 2002. It's 20ppm vs. your 13, has an available bookletmaker finisher which works from both the copy and print modes, is capable of running 140# index thru the 250 sheet universal tray, comes std. with command workstation software on the 700mhz fiery vs. your optional command workstation on the 366mhz
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Re: 3800 CMF Problem, need help

From: Jim Stocker Sent: 6/10/2002 6:08 AM The official answer that we’ve received from Ricoh, is that only the black DVU is used for B&W, and when it receives a color page, all 4 DVU’s are engaged, but they don’t disengage due a potential speed issue. My thought is if you can make it engage for color pages, make them disengage if the client wants it to. Anyway, in your specific situation, why not have them reverse the page order, so the B&W prints first? Cheers. Jim Stocker
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Re: 3800 CMF Problem, need help

color mode. Just MAYBE 7-003-8 minus 7-003-14 equals the true number of Color prints made 7-003-7 plus 7-003-14 equals the true number of black and white prints made Hey, it's just a theory...perhaps someone at Ricoh could either confirm or deny that this is the way it works. Thanks! Lee
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Re: 3800 CMF Problem, need help

From: ricohaficio Sent: 6/11/2002 5:15 AM We offer two agrrements for the color printers and CMF. 1. One Labor only with unlimited clicks. 2. We follow the RMAP guide for service and pricing. Art
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Re: Sharp 2060??

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The only Sharp 2060 is the SD. I have run into these down here in FL as well.
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Re: Help!

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Two come to mind. I hate to say it, but DLL is one. Fleet is the other. Both will probably require a deposit, and as long as the bankrupt person has kept clean for 6 years, them might take that into consideration. If he hasn't, they're probably sunk. I don't know who you work with at DLL, (otherwise known as Ricoh Leasing) but we work with Burt Villareal. Great guy, and if everything looks good on the one guy, he would probably work with you. He probably doesn't handle your territory
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Need help!

High Volime re-post from the msn site Just signed up in here and I'm trying to find some 85 - 105 discussion. We don't have a ton out but ones We do, don't seem to run all that well. Like 80K to 130K between Calls. Is ricoh going to replace that engine with a new generation anytime in the near future ? Thanks Marty
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Magazine Mode or Booklets

before showing your customer and it will go just fine. Used to use this on earlier Aficios. You can even use a reshuffle like this to create that cute little 16-Up booklet that you could prepare with the Aficio 400. Let me know if you are interested, I'd have to look in my archives for the sample. Good Selling!
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Open VMS

Are there open vms drivers for any of the Ricoh products?
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CL 5000 report

This is a re-post from the msn site This report will 4 parts The Canon CLC 5000 (not be confused with the Canon iR 5000, ablack & white digital introduced late last year) is Canon's latest high-end color production center. The CLC 5000 began shipping in limited quantities late in the first quarter of this year. Canon's goals for this machine include superior image quality, enhanced productivity, the reliability required to handle long runs, document finishing capabilities new to machines in the
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Doculex @ AIIM 2003

is compatible with most production scanners and digital copiers via SCSI & TWAIN drivers. PDF documents enjoy universal acceptance, assured security and convenient storage via server or CD-ROM. For additional user and reseller information on PDF.Capture Version 6, including the companion electronic document search/retrieval/viewing/printing program DocuLex Search, call DocuLex at (863) 297-3691 ext. 250 or email sales@doculex.com.
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Auto Color Sensor

For those that have not yet launched the 1224/1232, I'm sorry, it is a fantastic machine. Anyways, Ricoh pitches the machine for both printing and copying that it has this Auto Color Sensor. Basically it would slow down for color at 8/10 ppm and then if it catches b & W documents it speeds up to 24/32 ppm. Am I following this right. Fromt the walk up obviously the machine has to be on Auto Color, but from the print driver you only have the option of color or b&W. Some clarification would be
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3800 CMF Problem, need help

Another re-post from the old site, information here is great please re-read. From: LisaPeace (Original Message) Sent: 6/9/2002 7:59 AM Hi there! My office found an issue with the 3800CMF (also w/the 3800C) this last week and don't quite know how to handle it. We've been told to position these products as a b&w product that also does fast color....but here's the deal: If you go to copy or print a mixed set of originals (b&w and color), the meters on the machine don't toggle back and forth. If
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3800C Warranty?

This message was posted by Lee on our old site. Could we hear from others as to how you handle the warranty on these printers. Please everyone speak up, we need to hear from everyone who reads this. From: Lee (Original Message) Sent: 6/11/2002 9:55 PM Art, I attended a Nuts and Bolts meeting a while back and made a couple of notes about warranty on the 3800C. The warranty to the dealer is actually for 450 days from date of purchase (I think this is the date that the dealer purchased it) The
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The First Week of March 2008

In a few of threads that were posted for Production Copiers I see the cost per page was .0039 and .004.  Never, ever did I think that A3 black MFP's would go that low.  After seeing many bid quotes would it be far fetched to think that black could go down to .0025?
I guess for manufacturers or dealerships that aren't doing well, offering such low cost per page pricing on bids can get you cash flow on the short term. However it's going to bite them in the ass long term.  I read a report just a few days ago that placements in the US have dropped 6% since 2015 in the US market. Something to think about?  I wonder if that numbers covers all of the niche type boxes that we didn't have year ago.  Enjoy the threads from ten years ago this week.
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PRINT4PAY HOTEL APPOINTS NEAL PETERMANN AS MODERATOR FOR KONICAMINOLTA MESSAGE BOARD

customer’s network,” says Post. The Print4Pay Hotel (www.p4photel.com), which debuted in 2001, provides extensive imaging product information—both on the Ricoh Family Group products, KonicaMinolta, Canon & Kyocera products—and serves as a forum for imaging industry personnel to share knowledge. In addition to the message boards, the site provides its members with the latest press releases, industry links, industry blog, competitive price quotes, industry news, and classified ads as well as photos and
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Canon imagePRESS C7000VP Digital Color Press From IKON Opens New Doors for Superior C

of Chicago. About IKON IKON Office Solutions, Inc. (www.ikon.com) is the world’s largest independent channel for document management systems and services, enabling customers to improve document workflow and increase efficiency. IKON integrates best-in-class copiers, printers and MFP technologies from leading manufacturers, such as Canon, Ricoh, Konica Minolta, and HP, and document management software and systems from companies like Captaris, Kofax, EFI, eCopy and others, to deliver tailored
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Ricoh’s Secrets

devices for offices is the 10th-largest foreign-owned company in Orange County with about 835 workers. It’s the third-largest Japanese company here, after Union Bank of California and Toshiba Corp. Tustin is home to Ricoh Electronics Inc., the manufacturing arm of West Caldwell, N.J.-based Ricoh Americas Corp., the U.S. headquarters of the Tokyo-based parent company. Ricoh got its start in Japan in 1936. It lays claim to the first copier in 1953 and the first digital fax machine in 1973. Its presence
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RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

businesses’ document workflow at the AIIM ON DEMAND Conference & Exposition 2008 from March 3-6 at the Boston Convention & Exhibition Center in Boston, Massachusetts (booth #631). Some of the Ricoh products attendees at AIIM ON DEMAND will see in the Ricoh booth include: Ricoh Pro C900 As part of Ricoh’s Production Printing Business Group (PPBG), this color digital printer offers large production capacity, and high-productivity with speeds of 90 pages per minute (ppm) in black and white and
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RICOH AMERICAS CORPORATION AND PEAK RESOURCES SIGN DISTRIBUTOR AGREEMENT

between Ricoh’s Production Printing Business Group (PPBG) and PEAK. This is the first distributor agreement for PPBG’s indirect channel. PEAK, headquartered in Denver, Colorado, is currently the only distributor authorized to resell the DDP line of PPBG products, including the Ricoh DDP 70e, Ricoh DDP 92, and Ricoh DDP 184 as well as the Ricoh EMP 156 to its resellers around the country. A mutual go-to-market strategy will build a broader customer base for both companies while providing a new sales
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

at its booth (#631) during the AIIM International Exposition and Conference in Boston, MA this week. Housed at the Boston Convention & Exhibition Center, the event will run from March 3-6. Among Ricoh Alliance Partner software solutions that will be available for demonstration include: • DocumentMall™ 9.1 – A preview for Salesforce.com users on how they can utilize DocumentMall 9.1 to scan, share and store documents, such as invoices, contracts and nondisclosure agreements, and link them to
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

will revolutionize how individuals and businesses use digital and paper-based information. DSSD offers a complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

iPF605 prints from both roll media as well as cut sheet through the front loading manual feed. Without a cassette tray, the iPF605 printer is aimed to be an affordable solution for personal and small workgroup users producing large format technical drawings. The printer's small footprint fits nicely into a smaller work environment, while producing uncompromised print quality seen on Canon's larger printer models. "Today's technical markets demand sharp, clear and eye-catching prints to make an
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

than 20 types of Canon Genuine print media including bond paper such as Universal Bond, High Resolution Coated Bond for razor sharp line drawing and vivid graphic rendering, photo paper such as Glossy and Satin Photographic Paper in variety of weights for posters and presentations, and film such as Double Matte Film and Clear Film. The imagePROGRAF iPF720 printer will be available through authorized Canon U.S.A. dealers in late April 2008, with a manufacturer suggested selling price of
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Xerox 4112

Xerox 4112 LCC, Booklet, fiery $42,000 cpc min 201,000 .005, overs .0039
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Xerox 4595

Xerox 4595 stapler, controller 28,000 cpc min 50k .00615
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Xerox 4595

Xerox 4595 saddlestitcher, High Cap Feeder, Analyst service $31,300 cpc 125K min .006
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Xerox Business Partners Recognized with 2007 Partner of the Year Awards

ePrint Direct - Web-to-Print Partner of the Year Lytrod and Solimar - Service / Support Partner of the Year Pitney Bowes Emtex - Automation Partner of the Year For the second year in a row, Xerox presented C.P. Bourg / Bourg Inc. with the 2007 Production Systems Group Finishing Partner of the Year Award. Print providers use C.P. Bourg's finishing product portfolio and Xerox monochrome and color cut-sheet systems to create professionally finished books, manuals and pamphlets. C.P. Bourg also
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Xerox WC Pro 255

Xerox WC Pro 255 Feeder, finsiher, DF 10,000 cpc .00691
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KonicaMinolta 920

Saddlestitcher, lcc, interposer.$21,300 cpc .000450
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Ricoh Aficio MP 161 and Duplex Prinitng

Ricoh Aficio MP 161 and Duplex Prinitng Posted by: Michael (IP Logged) Date: February 06, 2008 03:03PM Hi, I am encountering a problem with trying to print duplex pages from Fedora on two separate installations. Configuration/s below. I am trying to print via lpr -d printername -o sides=two-sided-long-edge and the result is always that the pages are printed on separate sheets of paper. Configuration: OS: Fedora 7 and Fedora Core 5 PPD-file: downloaded from linuxprinting.org (http://www
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RICOH AMERICAS CORPORATION WINS

FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Alyson Buck Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6122 russell.marchetta@ricoh-usa.com abuck@peppercom.com RICOH AMERICAS CORPORATION WINS ON DEMAND BEST OF SHOW AWARD Ricoh Ring Binder Takes Home Best of Show for Increasing Efficiency in Production Printing Environments Boston, MA, March 5, 2008 – Ricoh Americas Corporation, a leading provider of digital office equipment, today
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Ricoh Introduction of Dataworks3

Ricoh is pleased to announce the launch of its new Variable Data Printing software, Dataworks³, which enables customers to create and distribute dynamic “data-driven” documents to any destination – including print, e-mail, fax, and archival systems. This new solution utilizes a simple Windows-based application to simplify and automate the creation of direct mail, transactional, and complex transpromotional output. Dataworks³ is designed to provide your customers with valuable workflow
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Ricoh Introduction of the Ricoh Aficio Color 5560V

Ricoh is excited to announce the availability of the Ricoh Aficio Color 5560V Imaging System. This new system fills a gap within Ricoh’s color portfolio and combines high speed imaging with versatile functionality, and superior reliability at a very competitive price. The AC5560V is designed to meet the document workflow and productivity needs of today’s networked general business offices and can also be positioned as a color solution in basic production requirements The AC5560V is the latest
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Ricoh Gelsprinter : Aficio GX3000, GX3050N, GX5050N

Ricoh Gelsprinter : Aficio GX3000, GX3050N, GX5050N Posted by: Jarillon (IP Logged) Date: September 03, 2007 03:35AM These printers are not usable with Linux : - Aficio GX3000 only proprietary and undocumented interface - Aficio GX3050N can use PCL6 but with lower characteristics - Aficio GX5050N can use PCL6 but with lower characteristics I have written to the technical support. 3 sept 2007 : Ricoh's Technical support called me and tells that: - these printers cannot be used with Linux - the
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Ricoh c3000 manual input of fax number.

We received in from are used copier wholesaler a Ricoh C3000 with the dataoverwrite option. My question relates to when you what to fax out a document and have to manually enter the fax number you have to enter it in 2 times before it sends out. Is this because the dataoverwrite option or is this a simple fax setting that needs to be changed. Also can the dataoverwrite option be removed from the machine as most of our customers do not need the option.
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New Ricoh MPC6000 & MPC7500

I was just reviewing some pricing for the supplies for toner and developer! MSPR for all developer is $2,181.15 and $815.50 for a total of $3,096.63.How is everyone handling this for a lease with a regular MA and no cpc. Are you guys getting charged...
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Selling Copiers "Selling in a Slow Economy"

Selling Copiers "Selling in a Slow Economy" Twenty Eights years in the business, I started my copier selling career in 1982. I have seen the tough times, the good times and these times come and gone more than a few times. Here' s a few things that I try to do so I can take advantage of an economic slowdown, not saying we're in one however the decision making process that used to take a few weeks now seems to be almost 4-6 weeks. Please comment is you're experiencing this, I would like to hear
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Savin 9050spf Fax Issue

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I had a customer call this morning about the fax option on a Savin 9050spf. He says when receiving a fax, the machine will print out the first page only, but not the rest of the pages. The faxes receive to memory for printing, but will not print more than the first page, and the other pages are deleted. Any suggestions?
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CANON U.S.A. ADDS TO ITS COLOR LINE-UP WITH THE INTRODUCTION OF THE CANON COLOR image

Lake Success, N.Y., February 19, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today added to its extensive color line-up of award-winning imageRUNNER MFPs with the introduction of the Canon Color imageRUNNER C2550 device. With its sleekly designed and compact footprint, the Color imageRUNNER C2550 device is ideal for smaller offices and workgroups, and addresses today’s evolving and complex document management needs, including project collaboration and document
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CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

Canon Captures Overall Brand Leader Ranking for Past Five Years LAKE SUCCESS, N.Y., March 4, 2008 – Canon U.S.A., Inc., a leading provider of digital imaging solutions, today announced that the Company is the number-one brand leader in the overall copier market in the U.S. for 2007, according to Gartner Dataquest*. "Canon has a strong heritage in digital imaging and copier technology that has allowed the Company to consistently be the copier of choice over more than two decades," said Ted
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Re: Former Mount Vernon schools purchasing agent charged with bribery

Former school district head of purchasing indicted on bribe receiving, official misconduct Rose WHITE PLAINS – The former head of purchasing for the Mount Vernon City School District was indicted Tuesday by a Westchester County grand jury on charges of bribe receiving, official misconduct, receiving unlawful gratuities and petit larceny. It is alleged that between June 21 and July 13, 2005, Arthur Rose, 49, of Mount Vernon took a bribe of $3,500 from a sales rep of Ricoh Americas Corp. for
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Re: Weekend Copier Notes

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After reading this, it sounds like Canon is trying to duplicate what Xerox did in the 1990's. Sooner or later it will come back to bite them in the rear, just like it did Xerox.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

complete package of products, services and support programs to all of our channels, comprising of direct and indirect operations under the Ricoh, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

organizations manage authentication and control, while at the same time tracking users and allocating costs in a secure environment for Ricoh multifunction products (MFPs). In addition, PCC 3.1 features an off-line mode where MFPs can still operate when connection to the server is interrupted, and is able to synch back to the server as soon as the connection is restored, saving users valuable time. “Like Ricoh, we understand our customers’ needs and believe that PCC 3.1 with Equitrac Office and
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

, Savin, and Lanier brands. Ricoh Americas Corporation, founded in 1962, is headquartered in West Caldwell, N.J., and is a subsidiary of Ricoh Company Ltd., the 72-year old leading supplier of office automation equipment. # # # All referenced product names are the trademarks of their respective companies.
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Re: Xerox 7345 vs Ricoh MPC4500

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quote: Originally posted by Art Post: John: Some quick notes for you, I downloaded the op manual, here's what I found: User must replace all drums, waste toner unit,and fuser. Xerox calls then CRU's (Customer Replacable Units) No Scan2url Color output at 35ppm, black @ 45ppm No Doc Server 75 Page Doc Feeder 8 inch color screen max copy res 600x600 When replacing paper, user must always confirm via touch panel for paper sizes In order to make a copy, the manual states these procedures: Select
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Re: Edge to Edge printing problem

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with a specific program, only to find out that the program was written to work with a specific HP driver, and nothing else will make it happy. Since there aren't a lot of Ricoh-specific features on a SP4110n, maybe just pointing the old driver at the new printer (and re-naming it Ricoh SP4110n) will make the whole problem disappear? If all of the IT gods are rolling their eyes at me right now, I humbly ask forgiveness for being a "stupid salesman", but honestly, I've seen this work before. Good
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Re: OCR Software

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We sell OmniPage. Konica bundles it with PaperPort for their Unity suite, but you can buy it standalone. www.nuance.com . Easy to use and good support from the Nuance folks.
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Re: Savin 9050spf Fax Issue

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I wish customers could give you the whole story the first time they call. I found out that this issue only happens when the customer is receiving a fax from one vendor. They would receive multiple copies of the same page from this one vendor.There would be an intermittent disconnect of the handshake between the two faxes. I suggested they put a line conditioner on the fax line. They already have that. They have an older Savin 4035spf that the faxes do receive from this one vendor. I also
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Laura Bower Ricoh Americas Corporation Peppercom (973) 882-2075 (212) 931-6127 russell.marchetta@ricoh-usa.com lbower@peppercom.com RICOH’S PRODUCTION PRINTING BUSINESS GROUP SHOWCASE SOFTWARE SOLUTIONS FOR PRODUCTION PRINTING AT ON DEMAND BOSTON, March 4, 2008 – Ricoh Americas Corporation’s Production Printing Business Group (PPBG) will be showcasing products and solutions at Booth # 631 along
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Re: RICOH SHOWCASES STATE-OF-THE-ART PRODUCTS

PRESS RELEASE FOR IMMEDIATE RELEASE Ricoh Web Site: www.ricoh-usa.com CONTACT: Russell Marchetta Aaron Kiel Ricoh Americas Corporation ak PR Group (for OutputLinks) (973) 882-2075 (562) 983-8113 russell.marchetta@ricoh-usa.com akiel@akprgroup.com RICOH AMERICAS CORPORATION’S PRODUCTION PRINTING BUSINESS GROUP ANNOUNCES PLATINUM SITE SPONSORSHIP WITH OUTPUTLINKS Production Printing Business Group Sponsors New Data Center Solutions Special Interest Section at OutputLinks.com BOSTON, March
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Re: Xerox 4112

Xerox 4112 fiery, bookletmaker, High Capacity feeder 40,500 cpc min 125k .0052
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Re: Ricoh Introduction of Dataworks3

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Another "home-grown" solution like PrintMail is/was. The AIIM/OnDemand announcement says they are targeting it at the transpromo market. Just getting on my soapbox here: I really have to wonder why Ricoh invests its research and development in creating a VDP product when there are so many excellent products and plug-ins out there created by software/VDP experts. These experts are only too happy to partner with hardware experts, and most of the hardware experts are only too happy to partner with
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Re: Ricoh Introduction of Dataworks3

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Correct me if I'm wrong, but isn't most of "Ricoh's" solutions, re-labeled third-party stuff? Except for GlobalScan and DocumentMall (which was actually a seperate entity but wholly owned by Ricoh if I remember right or was that eCabinet?) third-party agreements? Typically, we find out soon after a launch that the "new" addition to the line-up is a tried-and-true but by a different name. Cost and Security Manager was EquiTrac, Print Director is PrintAudit, etc. I may have the associations wrong
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Re: Ricoh Introduction of Dataworks3

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If this product is like the older VDP products from Ricoh, and I think it is, then they are relabeld versions of products from XLPrint. XLPrint
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Re: Ricoh Introduction of Dataworks3

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This proves Old Glory's point: The press release from Ricoh that Art posted elsewhere (http://p4photel.com/eve/forums...6084491/m/6181009403) says "During the conference, Ricoh will also be highlighting a list of proprietary solutions developed in-house , such as: -- Card Authentication Platform ... -- Ricoh Dataworks(3)... -- DataOverwriteSecurity System (DOSS) ... -- Embedded Print Director 5.2 ... -- GlobalScan(TM) 3.1 - ... -- IPDS -... -- Transaction Link - .... -- Web
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

New imagePROGRAF Large Format Printers, New imagePRESS Digital Presses and Future Black-and-White Digital Production Platform on Display in Boston Boston, March 4, 2008 – At AIIM On Demand, Canon U.S.A., Inc., a leader in digital imaging and office solutions, today introduced the new imagePRESS C6000VP and imagePRESS C6000 digital presses, and imagePROGRAF iPF720 and iPF605 large format printers. In addition, the Company launched new versions of several of its popular imageWARE offerings
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

New MEAP Application Provides Users with Secure, Easy to Use Interface for Document Delivery from MEAP Compatible imageRUNNER and imagePRESS Solutions BOSTON, March 4, 2008 – Taking another step in further expanding its MEAP application portfolio, Canon U.S.A., Inc. today announced the release of its Authorized Send document distribution solution. Authorized Send is a simple to use embedded MEAP application providing users with the ability to easily scan documents for delivery via electronic
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

BOSTON, March 4, 2008 – Canon U.S.A., Inc., a leading provider of digital imaging solutions, has added two new large format papers in two different weights for the Company's ever-expanding line of imagePROGRAF large format printers - Canon Premium Glossy Paper and Premium Satin Paper. Both new substrates will be available in light weight (200gsm) and heavy weight (280gsm) stocks. The light weight stocks provide an excellent economical option for Point-of-Purchase posters and proofing images
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Re: CANON U.S.A. EARNS NUMBER-ONE OVERALL U.S. COPIER MARKET SHARE POSITION IN 2007

New Versions of Popular imageWARE Prepress Manager, Enterprise Management Console, Document Manager, Scan Manager, Accounting Manager, and MEAP Supported PaperToOffice Pro Rolled Out Boston, March 4, 2008 – Delivering value to end users through advanced document management, handling and delivery capabilities, Canon U.S.A., Inc., today launched new versions of its popular imageWARE Prepress Manager, Enterprise Management Console, Document Manager, Scan Manager and Accounting Manager at AIIM On
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