MFP Copier Blog

Xerox "Unable to Adjust"

About four weeks ago I was told that that Global Imaging was going to be absorbed by Xerox in the next few months.  In addition it was mentioned that this absorption would result with the loss of many managerial positions. In fact one of those managers called me to ask a favor in reference to a past issue that was posted on this site.  It didn't take long for me to put two and two together and I agreed that most of what I heard could come to fruition.

After that initial conversation the last four weeks proved to be unfruitful with not a peep out of Global or Xerox.

That all changed yesterday  

Early the AM I had a call from a former Global Manager that stated "the **** is about to hit the fan and I've had several texts from others confirming lay-offs with Xerox." I was then asked to reach out to my peeps and do some searching on the internet to corroborate the call and the texts.

A simple search on google for Xerox and the filter change to the past 24 hours showed at least four local news stories that the lay-offs had started.  One of those reporters stated that the round of lay-off was more with management rather than Union employees (after all these years I never new Xerox had Union employees).  Indeed something was happening in Xerox's Rochester, New York Campus. Yet more than halfway through the day there was no official word from Xerox.

Thus, I started posting some threads on the forums Xerox Global Rumors Today. Those threads are basically a mix of threads and links that I found on the web.  

I don't like hearing about people losing thier jobs at any time. However, the economy is in a good place right now and I'm sure many of those talented people will be able to find a new home. In fact on a recent forum that I visited there were recruiters posting threads to snap them up.  

I believe one of those threads mentioned up to one thousand peeps getting the pink slip, and some other threads had less. However, there was the common theme that the lay-offs were management positions.

I came across one thread that stood out among the rest. An anonymous person (they are all anonymous and I can't blame them) posed this question on a thread "3 Word Statement: Define the Cause of Xerox Decline".  That person stated "Unable to Adjust". You can find all of these threads at the

FYI, another one of those threads made mention of the lay-offs within the Global ranks also.  "Believe nothing of what you hear and only half of what you read", someone told me that year ago and it stuck. I guess we'll just have to wait for some official announcements from Xerox in the upcoming days

Those of us in the copier industry understand that only the strong will survive the decline of office printing.  There are too many manufacturers competing for a piece of pie that continues to dwindle.  In major markets the race to zero frightens even me because I'm seeing cost per page agreements sold to clients that are unsustainable for dealers and direct branches.  Along with hardware pricing that can be as much as 65 points off MSRP. Just thinking about that type of discount really makes me wonder how low the manufacturing cost really is for MFPs.

What's the future for Xerox? I have no clue

Would love to hear from others on this.

-=Good Selling=-

Architect in New Jersey Adds Ricoh MP W7100

Ricoh MP W6700SP

front view

It’s not often that you can place a Ricoh MP W7100 in the field.  In most cases the Ricoh MP W6700SP is more popular because of the lower price point from the Ricoh MP W7100. It’s also about the print speed too.  The W7100 will print at ten pages per minute.  The Ricoh MP W6700 prints at 6.7 pages per minute.

Our existing client had an older Ricoh W2470 (owned) and the Ricoh W5140 (end of lease) in place.  However, their volume has increased to about twenty thousand square feet a month.  Initially our thoughts was to just upgrade the W5140 with the Ricoh MP W7100.  In addition the new Ricoh MP W7100 does not support the older Plot Works print software tool only worked with the W5140.


Our recommendation was to add our new Ricoh Print/Copy/Tool software because it would help our client manage print jobs. In addition users can print and edit any file quickly and easily, even if they didn’t have the application that was used to create the file. Ricoh Print/Copy/Tool software will also work with their existing Ricoh MP W2470 printer.

read the rest here

Copier Industry Update 12/10/2018 (with notes from Art)

MFP installs decline

- IDC published report stating that worldwide hardcopy peripheral (HCP) market declined 1.2% during last quarter
- 25 million units shipped in 3rd quarter of 2018
- Inkjet based units down 1.5%
- Laser/LED based units down 0.7%
- Includes all devices that print (A2, A3 & A4, inkjet, laser, LED, home use, office use, photo printers, etc.)
- Color laser based installs up 2.3%

Note from Art:  I'm thinking 0.7 for laser/LED isn't that bad especially since color was up 2.3%

Sharp to lay off 3,000 workers

- Sharp, owned by Hon Hai Precision of Taiwan (aka Foxconn) announced it will shed 3,000 workers in Japan
- Is shifting production of Apple iPhone sensors to a plant in China

Note from Art:  Nothing to do with the copier division, thus no news here

Ricoh to close office and shed workers

- Announced it will close location in Melbourne, Florida
- 76 employees will be laid off

Ricoh branches to service robotics

- Announced partnership with NXT Robotics of San Diego, CA
- NXT is maker of security robots, and software for unmanned ground vehicles
- “our partnership with Ricoh allows us to provide service on a round-the-clock basis throughout the globe”
- Ricoh branch copier technicians will be dispatched to fulfill the service requests

Note from Art:  This is probably the biggest news of the week.  Robotics is where the likes of Canon, KonicaMinolta and Ricoh need to embellish. Robotics industry is all about planned obsolescence and that's that they do best.  Parts, software, PM's, firmware upgrades, new models. Look for Ricoh to purchase NXT in the next 12 months or maybe some other robotics player

Xerox launches new solution

- now offering DocuShare Flex, a cloud-based content management solution
- can integrate with DocuSign, QuickBooks Online and
- includes iOS app, WebForms and customizable accounts payable toolkit

Note from Art: It's about time for Xerox to offer a cloud document management system

Xerox wins production print contract

- award from Square Brothers, a commercial printer in Perambur, Chennai, India
- installed three Versant 180 production color laser systems
December 9th, 2018
- reasons given for choosing include: o handles up to 350gsm
o media profiling tools
- will be used to produce business cards, invitations, brochures, package printing, collaterals, paper inserts

Samsung has smartphone plans stolen

- The South Korean company, which has a long history of allegations of stealing technology from competitors, is now apparently the victim
- It is reported that more than one Chinese company has gotten its hands on Samsung’s designs for a smartphone with a foldable OLED screen
- Samsung estimates the damage done to its revenue could be as much as $5 billion

Note from Art:  What comes around goes around

CFO of Chinese tech company arrested

- The Canadian Department of Justice announced that it arrested Ms. Meng Wanzhou, the CFO of Huawei Technologies Corp., one of the largest smartphone makers worldwide
- Facing extradition to the U.S. for allegedly shipping U.S. origin products to Iran and other countries in violation of U.S. export and sanction laws

HP Inc. names new executive

- Cathie Lesjak, current COO, announced she is retiring
- Kim Rivera, currently chief legal officer and general counsel, was named as new President of Strategy and Business Management
o Prior to HP, was attorney for DaVita Healthcare, Clorox, and Rockwell
- Reporting to CEO, Dion Weisler

New scanning app for Android devices

- The Mopria Alliance (which includes KMBS) released its Mopria Scan document scanning app designed for devices that use the Android operating system
- Enables scanning directly to Android device

US Post Office offers promo for PPS

- Announced it is planning on launching a 2% postage discount for direct mail that provides recipients a “multi-sensory experience”, which could include:
o Unique materials
o Special effects like holograms
o Surface treatments/embellishments
o Embossing
o (could be provide using Konica Minolta’s MGI products)

Kyocera to offer cybersecurity service

- Kyocera (aka Kyoto Ceramic Company) will launch LanScope Cat, a unified endpoint management and security solution
- Integrates with an enterprise’s existing security information and event management (SIEM) solutions to aggregate endpoint data and logs
- Provides automation and centralized management of employee monitoring, IT asset management, device control and blocking, and malware investigation
- Automatically takes inventory of all PCs, laptops, peripherals and software licenses
- Pricing not announced

Note from Art:  Excellent move for Kyocera, however I doubt that many of thier dealers have the knowledge or expertise to deliver and support the new offering. I'm sure there will be a few who can deliver, but I'm afraid that most will pass.

ECi acquires Print Audit

- ECi Software Solutions of Fort Worth, TX, announced it has acquired Print Audit, maker of managed print services software, which is headquartered in Calgary, Canada
- ECi, vendor for copier dealer ERP systems, like OMD, eAutomate, Lacross, etc., had already purchases Print Audit competitors PrintFleet and FM Audit.

Note from Art: Okay, I'm really curious as to why Print Audit sold. Just a few years ago they acquired a document management company. Far as I'm concerned they are the leader I print management solutions. More to come on this after Christmas!

Toshiba launches 4 new b/w A3 MFPs

- Now shipping the eSTUDIO 8518A series
- The 5518/6518/7518/8518A b/w A3 series MFP feature:
o 55, 65, 75 or 85ppm top speeds
o Base MSRPs of $24,176, $29,376, $35,154 & $43,222
o 600x600dpi, 1200x1200dpi or 3600dpi interpolated modes
o Organic photoconductor
o Fuser rollers (instead of induction fusing)
o 24 second warmup
o Document feeder scans both sides of original at same time
 Top scan speed of 240ipm or 120opm
 Holds up to 300 originals
 Auto skew correction
 Scan in color or b/w
o Maximum monthly volume of 720K/month
o Comes standard with 540 sheet paper drawer, 1,160 letter sheet paper drawer and 120 sheet stack bypass
 Optional 2500 sheet side mount paper deck
 Holds up to 13” x19” paper
 Support for banner sheets up to 47”
 Auto duplex up to 140lb. index
o 10.1” color touchscreen LCD control panel
 Optional 101 key keyboard
 Optional 10 key keypad
 Web browser standard
o Optional fax board
o Finishing options include:
 Multi position stapling
 Booklet making
 Hole punch
o Built-in eBRIDGE controller
 Actual maker unknown
 10/100/1000BaseT & USB ports
 320GB hard drive
 Optional FIPS & IPsec security kits
 Optional OCR board
 Optional WiFi/Bluetooth
 1.33GHz Intel Atom processor
 PCL, PS & XPS drivers
 Optional connectors for SharePoint, MS Exchange, Google Drive

Toshiba launches 3 new color A3 MFPs

- Now shipping the eSTUDIO 5516/6516/7516AC series
o 5516 offers 55ppm color and 65ppm b/w, 6516 offers 65ppm color and 75ppm b/w and the 7516 offers 75ppm color and 85ppm b/w
o Base MSRPs of $31,362, $38,940 & $42,056
o 600x600dpi, 1200x1200dpi (2 bit color)
o Organic photoconductor
o Fuser rollers (instead of induction fusing)
o 20 second warmup
o Document feeder scans both sides of original at same time
 Top scan speed of 240ipm or 120opm
 Holds up to 300 originals
 Auto skew correction
 Scan in color or b/w
o Maximum monthly volume of 600K/month
o Comes standard with 540 sheet paper drawer, 1,160 letter sheet paper drawer and 120 sheet stack bypass
 Optional 2500 sheet side mount paper deck
 Holds up to 13” x19” paper
 Support for banner sheets up to 47”
 Auto duplex up to 140gsm
o 10.1” color touchscreen LCD control panel
 Optional 101 key keyboard
 Optional 10 key keypad
 Web browser standard
o Optional fax board
o Finishing options include:
 Multi position stapling
 Booklet making
 Hole punch
o Built-in eBRIDGE controller
 Actual maker unknown
 10/100/1000BaseT & USB ports
 320GB hard drive
 Optional FIPS & IPsec security kits
 Optional OCR board
 Optional WiFi/Bluetooth
 1.75GHz Intel Atom processor
 PCL, PS & XPS drivers
 Optional connectors for SharePoint, MS Exchange, Google Drive

Note from Art: Let's not forget that color cost per page will be .0355 or less from Toshiba Direct.  Look for my pricing update going up on the site soon.

Brother claims TAA compliancy

- Announced lineup of document imaging devices and personalized services and solutions that are TAA (federal Trade Agreement Act) compliant so dealers can market to federal government agencies
- Includes HL-L6400DWG b/w laser printer and the MFC-L6900DWG b/w A4 MFP

Two arrested for fake currency from MFP

- Jessica Rodrigues and Jade Adams both pleaded guilty for making fake $50 bills using color MFP
- Caught when they attempted to use their 7 year old son to make purchases using the fake currency
- Both face up to 6 months in jail

Note from Art:  What a bunch of dumb asses!

Security printing market continues to grow
- Research published by Smithers Pira Inc.
- Security printing market to grow to $36.6 billion industry by 2020
- Includes products such as:
o Diplomas
o Event tickets
o Coupons
o Bills, transcripts
- Security measures include:
o Watermarks
o Void pantographs
o Prismatic coloration
o Halos
o Fluorescent toners
o Thermochromatic inks

Issues caused by improper document mgt

- study published by Vanson Bourne Research
- 83% of workers are forced to recreate existing documents due to improper document management
- 96% of employees face difficulty finding most recent version of documents
- 45% say searching for documents is challenging and time consuming

Multi-state dealer changes its name

- Des Plaines Office Equipment of Illinois, Kramer & Leonard of Indiana and McShane’s of Indiana will all change name to Pulse Technology LLC
- All report to owners Chip Miceli and Victor Miceli in new headquarters in Carol Stream, IL

Dealer opens new location

- R J Young, a multistate dealer headquartered in Nashville, TN, announced it has opened new location in Knoxville, TN
- Will have 29 locations in 8 states in the southeast

Office printing statistics

- From study done by Print Audit
- 90% of companies do not know how many printers they have or how much they spend on printing
- Print is typically the third highest operating expense after rent and payroll
- Typical office worker prints 10,000 pages per year at average annual cost of $725
- 4 prints are made for every one copy
- Up to 41% of print-related expenses avoid formal procurement approval
- Up to 60% of IT Help Desk calls are print related

Sales Stories Sell... How Well Are Your Stories Being Heard?

"Stories are a communal currency of humanity."
Tahir Shah, in Arabian Nights

Everybody loves a good story, if you want to sell your products, your vision, or your ideas to the business world, you must recognize the power and importance of great storytelling.

You must become an expert in telling your own story! We all have a story and it deserves to be told. The question becomes, how well do you know your story?

Reflect on this for a moment... Most seem to tell stories just to tell them. However, when you start asking why people listen to and then share stories, often times there's a reason. It might be to encourage or inspire you to think differently.

Do you believe stories help you sell? Many in sales will agree, stories help us to sell.

So, if stories help you to sell then what makes up your sales story? Sit for a moment and think about it. Take a moment to reflect upon your sales story.

  • Is my story relevant to my clients and prospects?
  • Is there a point to my story?
  • Is the message behind my story self-serving?


Stories are all about people and the relationships between them. Is your sales story worth telling? Can it influence your clients and prospects in some way? Can it take them on a journey to better business?

Michael Margolis is one of the world's leading experts in Narrative Strategy. A 2x TEDx speaker. A strategic advisor to Silicon Valley's biggest brands.


We all have many opportunities to tell stories inside the sales world. Think about every client meeting, every prospect meeting and every encounter when prospecting; the questions we're being asked form the basis of your stories. The question to think about... which ones matter, why tell your story, when to tell your story and what do you really hope to convey?

A true sales professional understands the story they tell is not about their personal greatness. They get to the core of what matters. They involve the heart. The stories they share are sincere, heartfelt and not canned.

Sales is the art of the help. Art rhymes with heart. Get your clients and prospects to hear with their heart.

Authenticity is the key to getting someone to listen with their heart.


Authenticity attracts. Unfortunately; low trust, rampant skepticism and B.S. meters are at an all-time when it comes to how many view salespeople. Authenticity is not an option any longer inside the sales world.

In a sales world increasingly filled with sales fakes and empty suits people yearn for a sales professional who is the real deal. I encourage everyone to cut through the noise and sales clutter by telling an authentic story.

Your story, it's more than a sales pitch. It's your brand voice. It's 100% all you - the way you walk, talk and live it with your clients and prospects. Your story, how are well are you sharing your story through LinkedIn, your sales website. This is one huge way to influence your clients and prospects to talk about you.


A sales professional leverages the use of social media to help get their story out and into the marketplace. They realize in order to achieve maximum impact, they must tell the same cohesive story across all the channels that their clients and prospects engage on.


A sales professional understands their story becomes more powerful when their clients tell it. Just like product reviews or client testimonials, stories told through the mouths of happy clients has the power to resonate with potential customers in a way that is indescribable.


Learn to embrace authentic storytelling and you'll be greatly rewarded. The right people will notice and they’ll become your evangelists.

"Communicate your promise, this is your brand identity"

Telling an authentic story isn’t as simple as tweaking a few lines. It starts with some serious self-reflection as you look inward. With some self-awareness, you’ll be able to let down your guard down and simply start thinking about your sales story. It's begging to be told, I guarantee it.

I leave you with these two questions to help you kick start your story. Your clients are a wealth of help, you just need to ask them.

  • Can you share with me three ways I've added value to your business
  • Can you share with me three ways I've helped you to do better business?

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 10 Years Ago, The First Week in December 2008

Enjoy these awesome threads from ten years ago this week!

Weekend Copier Notes from 11/30/08

. to strengthen its sales network in the U.S. after losing IKON to Ricoh. - Canon announced it has sold an imagePRESS C7000VP production color system to The Processors, a printshop in Irwindale, CA. - Kodak announced it has sold a NexPress S2500 production color system to Evergreen Printing of New Jersey. - More details on Memjet Technology, the company that promised to revolutionize the industry with a low cost, high speed color inkjet system: o was invented by Kia Silverbrook of Australia o

Sellig Value

I picked this up from Vinces Blog on the Canon P4P Hotel Message Boards! Selling Value! December 4, 2008 As sales people we all have heard that if you aren’t “selling solutions” you are going to starve. Copiers have become a commodity. If you doubt it just ask someone who is not in the industry “what type of copier do you have?” The answer will either be I don’t know, or I think it is a…, so much for brand loyalty. They all pretty much do the same thing, copy, print, fax, scan to email, scan to


color documents at a low total cost of ownership, all of which our customers have come to expect from Ricoh products.” Organizations of all sizes must meet security standards and compliance regulations. Providing numerous levels of authentication that allow administrators to confirm user identity and control access to color printing, scanning and other functions, the Aficio MP C2050/MP C2550 helps businesses meet or exceed these requirements. Among the beneficial security features are Locked

IKON-Ricoh "Questions to Ask"

IKON-Ricoh "Questions to Ask" I posted this on the blog today, got permission from Vince, its a good read and also a good way to combat against Global, all you have to do is change a few things around. The Canon Ikon letter has been out for a while now, and the following statement seems to be getting the most attention. “…Canon will continue to sell spare parts and supplies to IKON for three years, and will provide certain technical support to IKON for Canon brand business equipment for at

Ricoh Introduction of the Ricoh Aficio MP C2050/C2550

to them until now. The introduction of the MP C2050/C2550 allows Ricoh to continue our successful B2C conversion strategy. Providing color into the lower segments has given us the ability to provide a full suite of products from entry-level to light production environments. RICOH AFICIO MP C2050 & C2550 SERIES HIGHLIGHTS; Equal BW/FC speeds Compact Design Outstanding image quality using New PxP™ toner technology -- 1,200 dpi print resolution Fast warm-up and first copy out times Supports paper

New Scanner Offers Unprecedented Flexibility While Maintaining Highest Image Quality

New Scanner Offers Unprecedented Flexibility While Maintaining Highest Image Quality LAKE SUCCESS, N.Y., December 2, 2008 – Continuing to advance its award-winning DR-Series Scanner line, Canon U.S.A., Inc., a leader in digital document imaging and office solutions, today introduced the Canon imageFORMULA DR-7090C Universal Production Scanner. First previewed at the ARMA International Annual Conference last month, the Canon DR-7090C delivers incredible flexibility, image quality and

HP Printer/MFp CPP Pricing

Does anyone have the latest CPP pricing for HP printers and MFP's?

Laser Printers & Cats "Something Has To Go"!

Laser Printers & Cats "Something Has To Go"! I'll be the first to admit, I am NOT a cat lover. While these creatures are nice to look at they play havoc in my home office. See, it all started a few years ago when my wife thought she would do someone a favor and take their cat because they were moving. My wife didn't do much research to think that this cat would ever come out of the room (my office) when we have a 170lb RotMastiff roaming the house. She came home rest of blog here

Ricoh Saves

I'm having some trouble with the site. has anyone been able to get the "add proposed ricoh equipment" to work?? For three months the site has said coming soon. To me the site is worthless unless I can generate and existing fleet and compare to custom fleet of Ricohs.

Particulate Emissions From Laser Printers

copier manufacturers in the German Association for Information Technology, Telecommunications and New Media (BITKOM). Depending on their dimensions, the printers are housed in a test chamber measuring one or 24 cubic meters. Particle analyzers count the particles and measure their size distribution. To discover the source, the researchers also examined modified printers that “print” without any paper or toner. “The amazing thing is that the ultra-fine particles are still produced even in this case



Epson Unveils Sheetfed Scanners Designed

) printers and transaction terminals for the retail market. Founded in 1975, Epson America Inc. is the U.S. affiliate of Japan-based Seiko Epson Corporation, a global manufacturer and supplier of high-quality technology products that meet customer demands for increased functionality, compactness, systems integration and energy efficiency. Epson America Inc. is headquartered in Long Beach, Calif. Note: Specifications subject to change. Epson is a registered trademark and ReadyScan is a trademark of

New Members Stop Here!!!!

This is your chance to let everyone know a little about yourself, inside and outside of your job. I'll start: Founder of the P4P Hotel, been in down the street sales for almost 29 nine years in the same area (Boring). I have one son, finally getting out of college, a wife, 4 miserable cats and one happy dog. I reside in HIghlands, NJ and can walk to beach. Art Post

Re: Anyone using USXL ou there??

Correct in a way. It really depends on how well your dealer principal can negotiate rates. Most leasing companies are within ticks of each other anyway. We choose to add points to our rates to add additional means of profit. Even with points our rates are competitive given our sales area. I feel at this point in time with where the market is USXL has the leasing game down.

Re: Does anyone remember these models?

How bout the Sharp SF741, you could make toast in the sucker and it even had a pair of tongs to remove the toast! (haha)

4th Quarter Lease Rates

I had already posted the rates that CIT gave me for the 4th quarter. Bank of America sent me this the other day. I don't see the big increase that I did with CIT.

Re: HP Printer/MFp CPP Pricing

try this have you used ricohs ricohsaves web site yet. I can get the HP cpp but can't run a report from installed devices to Ricoh proposed devices.
-=Good Selling=-

Twelve Days of Christmas "My Copier Company Gave to Me"

Twelve Days of Christmas "My Copier Company Gave to Me"

I have two of these, one my wife did and I did another. I got her point of view, typical office worker scenario. Mt wife will be ready this so, thank you for your input dear!!!

We'll see which one is liked best by all of you!

On the 12th day of Christmas, my Copier Company gave to me:

12 Scan2cloud apps

On the 11th day of Christmas, my Copier Company gave to me:

11 Cartridges of Toner

On the 10th day of Christmas, my Copier Company gave to me:

10 Boxes of Staples

On the 9th day of Christmas, my Copier Company gave to me:

9 Ways to reduces my click counts

On the 8th day of Christmas, my Copier Company gave to me:

8 Boxes of Paper

On the 7th day of Christmas, my Copier Company gave to me:

7 More Invoices

On the 6th day of Christmas, my Copier Company gave to me:

6 New Print Drivers

On the 5th day of Christmas, my Copier Company gave to me:

5 New Proposals

On the 4th day of Christmas, my Copier Company gave to me:

4 Buy it now emails

On the 3rd day of Christmas, my Copier Company gave to me:

3 more phone calls

On the 2nd day of Christmas, my Copier Company gave to me:

2 more in person visits

On the 1st day of Christmas, my Copier Company gave to me:

1 Print Management Plan for all

-=Good Selling=-
Does anyone know the manufacturer of the copier in the picture? If you guess right I'll comp a free Premium/VIP membership for 30 days

This Week in the Copier Industry 5 Years Ago, The First Week in December 2013

Okay, we're back to doing three of these a wee.  Where we look back on the threads from, 5, 10 & 15 years ago

Enjoy these threads from 5 years ago this week!

Canon U.S.A. Unveils Océ VarioPrint 6000+ Series of High-Speed, High-Volume Digital Production Printers

deliver critical savings to print providers. This black-and-white printer is ideal for burgeoning industries -- such as on-demand, digital book printing -- due to its registration accuracy, outstanding print quality, and flexible mixed-media feeding. With its productivity advantage on over-sized media, it is up to 60 percent more productive than current competing digital sheetfed systems. Focus on Sustainability Canon continuously innovates with environmental sustainability at the forefront. The
Blog Post

This Week in the Copier/Office Equipment Industry 10 Years Ago (4th Week of November)

with RFG). Our site is FREE, we do not require any fees, any donations, etc. For the last three years I have been the one to send the... What is SAP Printing? November 24, 2003 7:51 PM Topic by Guest SAP Printing What is SAP PrintingYears ago, the corporate computing environment consisted of a mainframecomputer (host), dumb terminals (workstations), and line printers. Then, in thelate 70s and early 80s, the use of computers started to migrate... SAMSUNG MAKES COLOR LASER PRINTER November

e-Image Data Announces Lawsuit Against Konica Minolta for Patent Infringement

Oct 05, 2012 HARTFORD, Wis. – e-Image Data has filed a lawsuit against Konica Minolta and two of its resellers in U.S. District Court for the Western District of Wisconsin for the infringement on patent number 8,269,890 B2, issued for the company's digital microform imaging apparatus. The patent protects the hardware for the ScanPro2000, a microform scanner used in the world's most prestigious libraries and private companies. The ScanPro 2000's patented technology allows it to: Have a

Fuji Xerox Expects Multi-Function Devices To Generate RM60 Million In Sales

effectively and contribute to a greener environment while maximising productivity and cost efficiency," he said. The devices, which combine green solutions and innovative technology, allow users to copy, print, scan and fax. They are priced from RM25,000 to RM60,000. Fuji Xerox has improved the faxing capabilities of these devices with auto distribution feature so users can send faxes to be automatically distributed to folders, email, forwarded to another fax or printed out. The ApeosPort-V C

Fuji Xerox Korea Releases Facial-Recognition Digital Multi Printer

recognition process. If the user approaches the multi-printer, the machine senses a change in heat and movement, automatically shifting from an electricity-saving mode to a motion mode in just 3.1 seconds. The ApeosPort-V C775 also provides a translation service. If the user inserts a document that they want to translate into a multi-printer scanner, and select the language on the control panel, a translated document is printed out. It can support four languages including Korean, English

Konica Minolta South Africa’s innovative solutions to SA’s literacy problem

initiator, Laetitia Coetzer, special projects manager at Konica Minolta South Africa. "International research indicates that one way to improve literacy and the overall academic performance of learners is for every school to have a well-stocked library." At present, only 8% of schools in South Africa have a functional library, with just one library costing R2.5million to set up, something for which neither the schools, nor the Education Department, have the money. "We wanted to do more, so engaged in


IRVINE, Calif. (Dec. 3, 2013) — Toshiba America Business Solutions, Inc. ( ), a leading managed print services (MPS) provider and business printing solutions innovator, recognized eight of its top-performing dealers and international distributors during the company’s annual sales conference – LEAD 2013 – recently in Orlando. The awards ceremony culminated with the naming of Frank Grasso, chief executive officer of Brooklyn, N.Y.-basedTGI Office Automationas Toshiba’s

Ricoh Vice President of Strategic Marketing Terrie Campbell to present at Business Imaging Expo

. For details on Ricoh's full line of products, services and solutions, please visit . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the

Canon Demonstrates Creative Application Of Latest Graphic Art Printers At Art Miami And Context 2013 Fairs

previous models. The new multi-sensor included with this printer provides outstanding color-density detection and allows for full calibration. In addition, the Color Calibration Management Console equipped in this devices, allows users to easily execute and monitor the calibration status of multiple printers on a network from one PC. High-Quality Imaging, Stunning Prints Taking print quality and accuracy to a whole new level, Canon's PIXMA PRO-1 printer delivers stunning, high-quality output

KYOCERA launches new range of color scanners and printers

Drum. Kyocera continues its legacy with the new range of A3 MFP’s which has a Drum life of 1.5 lacs pages(3 times than any other equivalent competition product) 9-10.5 lac prints of Mainframe/Machine life(Highest in the industry). For the first time, Kyocera has introduced Color Scanning in its Segment 1 machines (20 ppm or below), which ensures flawless digitization of color documents. Each model is equipped with print box feature, a unique application provided with this new range of printers to

Ricoh Selects Wind River Simics for Development of Multi-Function Printers

- from design, test to debug. Ricoh is a global technology company that covers a wide range of businesses segments including office imaging equipment, production print solutions, document management systems, and IT services. Ricoh is using Wind River technology to develop their next generation MFPs that have printing, scanning and copying functionalities. "Ricoh is consistently working to deliver new innovations to the imaging equipment market as well as its peripherals and service market

Toshiba Enhances e-BRIDGE Print & Capture Mobile App for Android Smartphones and Tablets

Toshiba Enhances e-BRIDGE Print Capture Mobile App for Android Smartphones and Tablets Mobile Print Software Incorporates Added Scan, Finishing and Eco Capabilities. Irvine, CA. - To address the needs of an ever increasing mobile workforce, Toshiba America Business Solutions, Inc. ( today unveils the latest feature-rich version of its e-BRIDGE™ Print Capture mobile software app. The leading managed print services (MPS) provider and business printing solutions

Tech Data UK offers resellers easy entry into managed print with Xerox Supplies Services

Dec 03, 2013 (Menafn - M2 PRESSWIRE via COMTEX) --Tech Data UK is working to introduce Xerox SuppliesServices (XSS) software to more channel partners and encourage them to build a managed print services business. By installing the XSS Discovery Agent software on a customers network, resellers can monitor using XSS Command Centre the levels of ink and toner cartridges on the entire estate of printers and MFPs. The service is cloud-based, so resellers can monitor their customers print estate from

Kyocera Introduces Two New Breakthrough Color TASKalfa MFPs

, and maximize efficiency by employing the hallmarks of the TASKalfa brand: breakthrough technology, user-friendly features, and seamless compatibility with critical business applications. “The TASKalfa 7551ci and TASKalfa 6551ci are no-nonsense workhorses,” said Danielle Wolowitz, director, product marketing at KYOCERA Document Solutions America. “Both of these devices take MFP capabilities to the next level. They output large print runs at blazing speeds—with colors and details that bring a


SALES AND BUSINESS DEVELOPMENT POSITION We are working with a major international software company with a dream for transforming information printed on paper into digital documents and transforming technologies into new solutions. Today, with their international offices, they operate in 16+ countries. They have the largest and most comprehensive suite of solutions for Print, Electronic Transactions, Electronic Payment Freight, and Supply Chain for customers and partners. Their products are

Toshiba Smart Client Manager 2.0 Features Hard Drive Health Monitoring

/ToshibaUSA, on Twitter at, and on YouTube at About Toshiba America Information Systems, Inc. (TAIS) Headquartered in Irvine, Calif., TAIS is comprised of three business units: Digital Products Division, Imaging Systems Division, and Telecommunication Systems Division. Together, these divisions provide digital products, services and solutions, including industry-leading laptops, tablets, HDTVs, Blu-ray Disc(TM) and media streaming products; physical and

Xerox named a winner at BLI’s 2014 PRO Awards

Buyers Laboratory (BLI), the leading independent authority in the document imaging industry, has named Xerox as a winner at its 2014 PRO Awards. The Xerox Colour J75 Press was acknowledged as a best-in-class production print device, specifically for outstanding colour in the light- to mid-volume production section. Having generated tens of millions of impressions on production devices from the leading vendors over several years, BLI's production tests reveal the attributes that distinguish the

Zambian company DIGIprint expands offering with purchase of latest Xerox wide format press

DIGIprint, the authorised Xerox distributor in Zambia, has broadened its offering to customers with the purchase of a Xerox Wide Format IJP 2000 press – the first on the continent – from Bytes Document Solutions, the authorised Xerox distributor in 26 countries in sub-Saharan Africa. The purchase was driven by a growing demand for affordable wide format printing, as well as shorter turnaround times and high-quality print products. "Buying the first IJP 2000 press in Africa positions DIGIprint


and other operations. The extension reaffirms Ricoh’s position as the Official Document Solutions Partner of the Philadelphia Eagles, building on a partnership formed in 2010. The partnership includes management of the Eagles’ fleet of multifunction products (MFPs), production printing devices, laser printers and the supplies they consume. Advanced capture, mobile cloud and green printing solutions help keep information secure while enhancing on-the-go productivity and supporting the

Ricoh Co Ltd : Now on the Web: Imagine the Year 2036

products and services with an eye to the future, in collaboration with creators, who map out the future with their imagination, will help to generate even more creative ideas and act as a driving force for change. The corporate tagline "imagine. change." embodies Ricoh's goal of leveraging the collective imaginations of its people to drive change and deliver new value to customers. | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print
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My Top Ten Likes for the New Ricoh MP 2553 / 3053 / 3353

I did not have to price a system with scan/print and a document feeder. Thus the new "53" series enables these systems to have the same features as the recent "03" series of color systems that were launched from Ricoh this year. End result is that these systems should help win some additional market share in Segments 2 3. 250GB hard disk is now standard and also includes data encryption and overwrite. Document Feeder capacity increases to 100 pages. Scan color black images at 79 ipm (images
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To Ricoh "What I Want for Christmas for 2014"

at Syracuse in the fourth century. The Saint Lucia ceremony is fairly recent, but it represents the traditional thanksgiving for the return of the sun. Often she is followed by star boys, who wear pointed hats, and carry star wands. 2013 marks the fourth installment for "What I Want from Ricoh for Christmas", last year I was fortunate to finally get a color wide format system that was able to print/scan and copy! In addition Ricoh finally delivered Ricoh ICE (Integrated Cloud Environment), woohoo


Re: To Ricoh "What I Want for Christmas for 2014"

Hi Art, We sell the A4 product in Northern Ireland your talking about,we are a Lexmark Business Solutions Dealer and its a Lexmark XM7100 series, upto 70 page per minute staple, scan, print, fax etc all as part of a standard specification at very low CPC. For the desktop we sell the Lexmark XM3150, 42 page per minute A4 mono. 7 inch colour touchscreen and Low CPC also. Good products that are helping us win deals we couldnt win with Sharp or Konica Minolta products. Have a good Christmas from

Xerox Canada and Datawatch partner to unlock value of data for retail chains, other large enterprise

Canada Headquartered in Toronto, Ontario, with regional offices nationwide, Xerox Canada provides extensive, leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size, in industries such as financial services, retail, telecommunications, healthcare, education and transportation. Xerox Canada offers and delivers an exclusive portfolio of leading managed print services (MPS), communication and marketing
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Managing Sales

Today, I found out that I'll now have to break in my 5th sales manager in less than 4 years. I hate to see anyone lose their job, all I can hope is that person lands and I'll be sorry to see that person go. Even though I've been in the industry for 33 years, it's only in the last 4 years that I've ever had to experience having a sales manager. The first few years of my career had the owner running the show, but there were no quotas, I can say that the only quota was that you made "x" amount of
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31 Ways to Close More Sales (#17 of 31)

I tell you some of the stuff that I'm reading about selling is......stupid! I agree that selling, and prospecting has changed, but when presented with the opportunity to sign the order...., well we need to get the order signed or not get paid. Being a valued business partner is a valid concern, however you can't become that partner if you don't have any closing skills or can't negotiate (if needed) 17. Call your Manager Close: Are you in a tough negotiation? Has the customer just given you a



Hit All Your Sales Goals in Just 5 Hours a Day

Bill is the successful CEO of the most effective sales organization in his industry. In just ten years, his company has skyrocketed from $0 to $50M with organic growth in the very traditional copier industry. He attributes much of his success to developing a first-class sales team and asking his salespeople to sell only five hours per day. But, what is the “Five Hour Sales Day”? go here for more special thanx to Adrian for emailing me this link!
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Xerox 5740APT Invoice.pdf


Document Services Industry Veteran Peter Mier Joins OBRIEN as Director of Business Development Read more about Document Services Industry Veteran Peter Mier Joins OBRIEN as Director of Business Development

OBRIEN, a provider of industry leading solutions in regulated information management for nearly 40 years, announced today that Peter Mier, an industry veteran in the document management and outsourcing industry, has joined the company as Director, Business Development. In his new position, Mier will report directly to CEO Kevin O'Brien and will spearhead the company's print and mail division. With over 30 years in the document services industry, Mier brings to OBRIEN a wealth of experience and

Ingram Micro Awards SAMSUNG with 2013 Smart Partner Award

committed to introducing new business experiences across a diverse spectrum of industries from retail to healthcare, hospitality to sales. We believe technology brings business and customers together — to better share, collaborate and discover new opportunities. With a market-oriented approach to innovation, EBD is a division of Samsung Electronics America (SEA), Inc., a U.S. subsidiary of Samsung Electronics Company, Ltd. (SEC). For more information, please visit , call


Compuware Changepoint. It uses the native power of Microsoft Office while leveraging a sophisticated rules engine and powerful reporting features to produce compliant, data-driven documents and improve customer experiences. Unlike other business process automation software that can only produce outputs in one type of file or format, Infiniti generates documents in formats such as Microsoft Word documents, PDFs, PowerPoint presentations and XML files. These files can then be routed to a print queue

OKI Data Americas To Sponsor And Participate In The Business Imaging Expo

4545 – The CX3535/CX4545 are high performance A3 color multifunction printers (MFPs) that provide exceptional color output, plus high-speed print, scan, copy and optional fax functionality for demanding, medium to large workgroups. C941dn – The revolutionary new C941dn digital LED A3 color printer meets a wide range of graphic arts and commercial printing needs, and features the first five station toner configuration with cyan, magenta, yellow and black, plus white or clear in the fifth position to

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How Can a Scanning Workflow be Created on a Copier?

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Actionable Intelligence Enters Fifth Year with New Website and Special Promotion

subscription price of $299. This is a limited-time offer that will end after January 31, so potential subscribers should take advantage of the savings while the offer lasts. About Actionable Intelligence Actionable Intelligence is the leading source for news, analysis, and research on the digital printer and MFP industry and the original and third-party consumables business. Actionable Intelligence provides clients with customized research and consulting, as well as up-to-date news and strategic

Cabinet Announces Upgrade to WEB Browser-Based Document Management Solution

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Ciber Wins Managed Services and Project Management Contract with One of the Largest Associations in the U.S.

establishing PMOs for other large organizations -coupled with our experience delivering in a managed services model - were key to this engagement," said Tony Phillips, senior vice president of Sales at Ciber. "Our 15-year relationship with the association also gives us in-depth understanding of current-state processes and procedures. That provides ample leverage for successful completion of a project this large and complex." Ciber will dedicate a team of senior-level project managers and business

Envelopes on MP C3003

I have a client that needs to get a color MFP to run business envelopes and the square invitation envelopes. I'm not worried about the standard business envelopes but am uncertain as to whether this can run the invitation envelopes. I would go down the path of a dedicated envelope printer, but they only have room for one machine need to run 80 lb. cover stock as well. Does anyone know if this series can run this type of envelopes?

Fujitsu Launches "PaperStream IP" Image Enhancement Solution

to help organizations boost their document capture productivity and create long-term ROI." Built on decades of technology refinement, PaperStream IP improves on numerous industry enhancement features while bringing many other specialized features to market such as edge repair fills in torn and ripped paper, multi-stream capability for fast output of different color formats simultaneously without slowing down scans, and blur correction for smooth dot matrix print and better OCR and reproduction

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SunGard Availability Services Strikes Third Quarter Sweet Spot with Customer Migrations, Delivers Customizable IT Solutions Read more about SunGard Availability Services Strikes Third Quarter Sweet Spot with Customer Migrations, Delivers Customizable IT

and business continuity management software. With approximately five million square feet of datacenter and operations space, SunGard Availability Services helps customers improve the resilience of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process andtechnologyto address enterprise IT availability needs. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to

Two Intronis Executives Recognized as Leading Experts in Managed Services by MSPmentor

CHELMSFORD, MA -- (Marketwired) -- 12/05/13 -- Intronis, Inc., a provider of world-class cloud backup and disaster recovery (BDR) solutions for the IT channel, today announced its Co-founder and Vice President of Channel Development Neal Bradbury, and Vice President of Sales Rob Merklinger have been named to Nine Lives Media's 2013 MSPmentor 250 . The 2013 MSPmentor 250 list represents the world's leading managed services experts, entrepreneurs and executives. Bradbury and Merklinger are

U.K. Court Approves Reduction of Capital for Kofax plc

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Whitlock Announces Promotions in Executive Leadership

Vice President, joined Whitlock as the Vice President of Sales in September 2012. His engaging leadership style has resulted in stronger relationships with Whitlock’s key customers and partners, and has delivered significant improvements in business development, sales and supporting operations. Jack provides strategic direction to Whitlock’s Regional Directors and Account Executives, and has become a champion of the Whitlock culture and brand. “The entire Whitlock team is better prepared to both

Managed Security Service Market (CPE, Cloud/Hosted and Hybrid ...

Market Research employs rigorous primary and secondary research techniques in developing distinctive data sets and research material for business reports. Contact Sheela AK 90 Sate Street, Suite 700 Albany, NY 12207 Tel: +1-518-618-1030 USA - Canada Toll Free: 866-552-3453 Email: Web: Blog: Blog: SOURCE Transparency Market Research

Netology Chooses Xand for Cloud, Colocation, and Disaster Recovery Partnership

facilities, Mr. DAgostino said. The strong presentation of Xands data centers not only impressed our team, but has also helped Netology grow its brand by allowing us to show our clients the level of investment weve made in our infrastructure security and redundancy. In addition to state-of-the-art data center facilities, Netology also cites Xands high level of customer service as a key differentiator. The personal touch from Xands sales and support staff has been consistently helpful to Netology and our
-=Good Selling=-

Value Prop Out of Alignment? Disruptors bet on that

It seems when looking at disrupted industries you see the familiarity of a false sense of comfort. When products decline in need, they also decline in value. Those two things are tied together. Value propositions are hypnotic; they can hijack the common-sense of reality during market shifts causing the disease of Product-Centric Thinking.

The speed of innovation disrupting a deliverables current circumstances continues increasing. Today innovation not only changes the customer’s desired outcome. Innovation also changes the customers means to the desired outcome. These innovative changes to the means are what causes the collapse or, the massive disruption to legacy deliverables.

An example of disruption:  

People still hire vehicles to take them from point A to point B. However, many of the traditional means to this achievement were utterly disrupted. The value proposition of the Taxi industry and Car Rental industry is now a whole lot less valuable to the many who left for the better experience provided by the rideshare deliverable.  

Don’t let your perception of your value-add become out of alignment with your customer's viewpoint. More importantly, don’t make the mistake your perception is correct. Things continually modify with or without the permissions of those threaten by the results of the modification. Sooner or later the way the customer wants to achieve their desired outcomes will in-fact modify.

Many Innovators are re-inventing the outdated means to those customer desired outcomes. Innovators who focus on the customer’s desired outcome are Customer Centric. They can think backward from the outcome the product provides to the means of its achievement. They understand it’s not the product which has value it’s the desired outcome a product provides which customers value. Those who focus on the product are, A Product-Centric mindset which starts at the product putting the product ahead of the customer. Product-Centric organizations will insist that the product itself has the value and will ignore the realities of their customers.    

Our friends in the Taxi Industry continue to be Product-Centric. They refuse to focus on the customers desired outcome so, as Uber celebrates its 10th Birthday. The taxi industry has done nothing to re-invent themselves watching their value continue to decline. The arguments we hear from the taxi industry are all about why the new way sucks. The taxi industry will continue fading into oblivion if they keep focusing on the product instead of the means to the desired outcome the product provides.   

Can your deliverable be disrupted? Of course, it will be.

One of the hardest things for any value-added sales and service organization. Is reacting in time when their customers become out of alignment with them regarding their value. They waste time arguing why continuing to deliver the past is better than anything the future could deliver to the present.

A company becomes obsolete when it focuses on delivering the past to the future instead of delivering the future to the present.

The industry I am close to referred to as The Document Imaging Industry is itself in threat of an unknown disruptor welcoming its customers. Many in its ranks focus on the products, not the products desired outcomes, or the means to reach those desired outcomes. This Product-Centric thinking is causing many distractions to real threats. Many in the imaging Channel misunderstand that their product is also how they deliver and service as much as what they deliver.     

Those whose delivery mechanism gets disrupted only built a defense against competitors they knew while refusing to imagine new competitors; competitors who don’t follow the battlefield rules of the old way and until now have never been in the old ways landscape. So, when they do come they surprise everyone who was unimaginative and unprepared. 

Without the ability to imagine what could be we are limited to what it was or currently is. The unknown competitors are merely unimagined, and it’s better to introduce yourself to them in your imagination before they present themselves to your customers.

When a business limits their beliefs to what ’s possible, they face what the innovator saw as probable.

Ray Stasieczko 

Copier Industry Update 12/3/2018

Ricoh launches new production system

- now offering the new Ricoh Pro VC70000 production color inkjet system
- continuous feed (roll fed) system
- top speed of 150 meters per minute, producing nearly 12,000 duplex B2 sheets per hour
- capable of running multiple millions of impressions per month
- piezo crystal drop on demand print heads
- 1200x1200 dpi
- handles uncoated, offset coated, inkjet treated or inkjet coated papers
- The dryer unit, patent pending, supports a wide range of media and high coverage applications in the commercial market.
o objective of the new dryer is to produce flat sheets on all media but in particular with offset coated media
o small footprint module comprises a heat drum with small heat rollers (sHR) that support up to 120mpm printing on offset coated papers ranging from 40gsm to 250gsm and up to 150 m/m from 64gsm to 157gsm
o dryer can be operated through the Ricoh Digital Front End (DFE) and each of the front and rear engines (Printer 1 and Printer 2) have their own settings.
o Predefined dryer temperature settings can be preset and stored.
o significantly reduces ****ling on all media (****ling occurs when paper becomes distorted by ripples or wrinkles in areas of high ink coverage, caused by the use of too much ink and/or too much moisture and humidity in the paper)
o paper is dried on the large heat drum evenly
o dryers in the two engines use the small heat rollers to dry and condition the paper

Ricoh launches new production toner

- announced the release of its Invisible Red Toner for use in the RICOH Pro C7100 and C7200 series production color laser systems
- enabling users to print specialized designs that are only visible under fluorescent or black UV lights
- MSRP for toner is $500, with yield of 17,300-pages based on 15% coverage
- To use the red toner, users are required to purchase additional options including a color controller, an EFI color kit, and a color replacement kit.

Xerox hires new HR exec


- announced it has hired Suzan Morno-Wade as new executive VP and chief human resources office, reports to CEO, John Visentin
December 2nd, 2018

Fujifilm and Xerox still in court

Fuji Film logo

- Fujifilm of Japan is seeking $1 billion in damages and a $183 million termination fee from Xerox, for not going through with the acquisition
- Xerox filed motion to dismiss this
- Fujifilm stated: “Of course, termination fees are, by nature, quite often sought when a contracting counterparty has purported to terminate a transaction. For this reason, as is typical, Xerox and Fujifilm agreed that ‘Section 7.03 (Fees and Expenses) shall survive the termination of this Agreement.’ … Thus, Fujifilm agrees with Xerox that the contract should be ‘enforced as written’ … and Xerox’s Motion should be denied.”
- Fujifilm says Xerox’s motion to dismiss is “little more than a tactic to delay discovery.”
- urged the court to deny Xerox’s motion in its entirety, thus allowing Fujifilm’s claims against Xerox to “proceed expeditiously so that Fujifilm can recover for the substantial harm that Xerox has caused.”

Xerox wins production print contract

- award from 3@1, a commercial printer in Johannesburg, South Africa
- installed a Xerox Color C70 production color laser system
- reasons given for choosing include:
o 2 400dpi x 2 400dpi
o 70ppm color top speed
o Xerox Emulsion Aggregation (EA) Low Melt Toner
o licensed Pantone matching for spot colors to the Pantone Matching System, Pantone GOETM and Pantone PLUS
o Fogra Certified for matching offset color presses and IDEAlliance Digital Press Certified to GRACoL specifications.

Xerox wins award from BLI

- Keypoint Intelligence-Buyers Lab announced that Xerox the 2019 Document Imaging Software Line of the Year award
- “Our rigorous analysis determined that Xerox offers the most complete lineup overall, with a broad range of solutions that address customers’ document-centric ‘pain points’ and solve business challenges.”; stated Jamie Bsales of BLI
Sharp plans AI and IoT appliances
- Tok Shan-Man, GM at Sharp, a division of Hon Hai Precision of Taiwan (aka Foxconn), announced company’s plans to expand its Artificial Intelligence and Internet of Things (AIoT) offering
- intends to create an AIoT ecosystem by focusing on bringing in products, services and platforms that connect homes and social systems
- currently offers IoT applicable flagship models of air conditioners and air purifiers
- launching small and beauty appliances in the near future
- products will include TVs, refrigerators, vacuum cleaners, water overs, vacuum blenders, hair dryers and hair iron brushes

Sharp names new CFO


- Sharp, a division of Hon Hai Precision of Taiwan (aka Foxconn) announced that Moonsun Park is new CFO
- Ms. Park will lead all financial functions, including general accounting, consolidation and reporting, financial planning and analysis, treasury, tax and accounts payable and JSOX compliance
- Reports to Ted Kawamura, CEO

Canon demands Amazon stop selling toner


- Canon continues to petition Amazon to remove third-party toner cartridges
- filed three Report Infringement Forms with Amazon
- claiming patent infringement by firms on Amazon that are selling toner cartridges advertised as low cost non-OEM alternatives for use in HP LaserJet devices
- (Canon continues to make most of the LaserJet branded products sold by HP)

EFI to raise more money


- Electronics For Imaging proposes offering of $130 million worth of convertible senior notes due 2023
- Notes will be due November 15, 2023
- intends to grant to the initial purchasers, the right to purchase up to an additional $19.5M of the notes.
- The Notes will pay interest semi-annually in arrears on May 15 and November 15 of each year, beginning on May 15, 2019
- expects to use up to $48M of the net proceeds to repurchase shares of its common stock and the remainder for general corporate purposes.

Dealer acquisitions and expansions

dealer aquisition logo

- ImageNet Consulting, headquartered in Oklahoma City, OK, announced it has acquired Unilink Inc., located in Silt, Colorado
o Unilink is a Ricoh dealer
o ImageNet is now in six states and has 19 offices
- Novatech announced it is opening a new, expanded location in Malden, Missouri
o Novatech is headquartered in Nashville, TN
o Novatech entered the Missouri market when it acquired Shelton Business Machines five years ago
- Scantron Corp. has acquired IT Nexus, a managed services provider (MSP) with healthcare expertise in Omaha, Nebraska
o This is Scantron’s third MSP-oriented buyout in the Omaha area.
o Earlier deals involved acquiring WRK Systems in 2017 along with P&L Technology in 2016.
o Scantron is headquartered in Minnesota, with additional locations in Research Triangle of North Carolina; and Columbia, Pennsylvania.
 has technicians across 45 states; provides IT support to more than 9,000 customers nationally; services more than 300,000 pieces of equipment; and manages more than 21,000 endpoints.

MPS market has continued growth


- According to Transparency Market Research, the global managed print services market (MPS) will reach $56.53 billion by 2026
- progressing from $30.7 billion earned in 2016
- between 2018 and 2026, the market is projected to expand at an 8.6-percent compound annual growth rate (CAGR).

Clover fighting Sears/Kmart bankruptcy

Clover Technologies

- Sears announced it would file for bankruptcy on October 15
- The company merged with Kmart in 2004, but the former retail giant and mail-ordering pioneer has continued to struggle and close stores in the years since the merger
- Clover Technologies Group has objected to certain aspects of Sears’s bankruptcy plan
- At issue is certain ink and toner cartridges, MICR cartridges, and postage products manufactured by Clover and sold by Kmart
o concern was that Sears’s plan to close Kmart stores and liquidate merchandise would result in sales of Clover products going to other creditors.
o Clover claims that it retains title and ownership of printer supplies on Kmart shelves until it is scanned at the register, at which time it is purchased and then resold to the retail customer.

Epson adds incentives to dealer program


- introduced new incentives for new channel dealer partners joining its CapturePro Partner Program
- features expanded discounts and incentives, including upfront margins, deal registration discounts, and sales SPIFFs
- delivers up to a 10% credit memo with tiered goals starting at as low as $5,000 in document-scanner sales in the first six months
- dealers who register a deal through the Epson CapturePro Program receive an upfront discount as much as 25%
- receive an additional 10% discount for registering a 10+ unit deal
- can receive up to a $200 sales SPIFF per unit
- volume incentive rebates and market development funds are also available
- 30-day free trial to test any of the Epson commercial scanners free of charge, including shipping both ways

MGI and Memjet inkjet partnership


- Memjet, maker of page-wide inkjet print heads announced that MGI Digital Technology, a manufacturer of digital printing presses and finishing solutions, has integrated Memjet’s DuraLink printing technology into its new AlphaJET B1 Inkjet Printing and Embellishment press.
o 40+” sheet-fed press
o uses Memjet DuraLink inkjet print heads, ink and modules
o 5-color digital printing system (CMYK plus white or clear)
o decorative special effects such as 2D/3D UV dimensional textures and variable embossed foil
o 1600x1600dpi
o Handles print and embellish corrugated flute board, paper, plastic, and synthetic substrates at 1,800 B1 sheets (70.7 x 100cm/28 x 40”) per hour.

Large Midwest dealer management change

- The Gordon Flesch Company, headquartered in Wisconsin, has named Patrick Flesch as President and Mark Flesch as Chief Operating Officer
- family owned since 1956, Mark and Patrick are continuing the legacy of founder Gordon Flesch, who began the company selling and servicing Thermofax machines from the back of his car
- largest independent Canon dealer in the United States with more than 600 employees in Wisconsin, Illinois, Indiana and Ohio
- will report to Tom Flesch, president and CEO, their father

Kyocera reports quarterly earnings


- Document Solutions Group division (printers and MFPs) reported that net sales were down 1.2% during last quarter to $1.4 billion
- Operating profit down 9.7% to $87 million

Toshiba launches new A4 MFPs


- all are actually manufactured by Lexmark, a division of Ninestar of China
- now shipping the monochrome e-STUDIO478S and the color e-STUDIO389CS and e-STUDIO479CS
- the e-STUDIO478S is based on the Lexmark MX620 series devices
- the e-STUDIO389CS and 479CS based on the Lexmark CX725 series
- The e-STUDIO478S is a 50 ppm A4 MFP
o maximum monthly duty cycle of 175,000 pages
o 100-sheet document feeder
 Scans both sides of original at same time
o 500GB hard drive
- e-STUDIO389CS and 479CS are A4 color MFPs with output speeds of 40 ppm and 50 ppm, respectively, in both black and color
o maximum monthly duty cycles are 120,000 pages and 150,000 pages
o 100-sheet reversing automatic document feeder
o 1.2 GHz quad core processor
o 320GB hard drive standard on 479 model, option on 389 model
- all three have 7” color LCD touchscreen and feature:
o 1200x1200dpi
o 650 sheet standard paper supply
 Can upgrade to 2300 sheets
o 10/100/1000BaseT & USB ports
o 256-bit AES encryption
o security held print jobs feature
o hard disk drive encryption and wiping
- MSRPs are $3,575 for the e-STUDIO478S, $5,663 for the e-STUDIO389CS, and $8,330 for thee-STUDIO479CS.

Office Depot to offer managed IT

- Office Depot, under division named CompuCom, now offering managed IT as a service
- Subscription-based service targeted to SMBs
- Provides 24/7 IT support, system monitoring, security and consulting
- Pricing starts at $49/month

HP Inc. posts earnings reports


- For the full year, HP reported total net revenue (from all divisions including PCs) of $58.5 billion, up 12% percent
o Total net earnings of $5.3 billion, up 111%
o Fourth-quarter net revenue was $15.4 billion, up 10%
- HP Inc.’s Personal Systems (PCs and laptops) net revenue was up 11% for last quarter
o 3.8% operating margin
o Total units were up 6%
 Notebooks units up 8%
 Desktops units up 2%
- HP Inc.’s Printing group’s (3D, inkjet, laser, printers and MFPs) total net revenue was up 9% for the quarter to $5.3 billion
o Includes acquisition of Apogee of Europe and Printer/MFP division of Samsung
o 16.1% operating margin or $46 million total
o Total operating profit of $851 million
o Total hardware units were up 11%
 Commercial hardware units up 85%
 Consumer hardware units up 3%
 Claims that overall print unit share is now 42%.
o Supplies net revenue was up 7% to $3.4 billion

HP court battle with Autonomy founder

- The U.S. files criminal charges against entrepreneur Mike Lynch over the sale of software firm Autonomy to HP alleging he made false statements that inflated the value.
- Lynch founded Autonomy and was the CEO when HP bought the company for $11 billion in 2011
- A year later, HP wrote off three-quarters of Autonomy's value and accused Lynch and colleagues of financial mismanagement.
- Lynch's lawyers call the indictment a "travesty of justice" and that “HP has sought to blame Autonomy for its own crippling errors, and has falsely accused Mike Lynch to cover its own tracks.”
- If convicted, Lynch would have to forfeit $815M in proceeds and could face a maximum of 20 years in prison for the 14 counts of conspiracy and fraud.

Lexmark wins security recognition


- Award from IDG Communications CSO magazine
- The 2019 CSO50 award recognizes firms for driving innovation in the security field and implementing world-class security practices
- Won award for the Privacy@Lexmark program, which is in regards to treatment of confidential data entrusted to Lexmark

How Scannx Changed My Fear Of The Library Coin Box

I'd like to thank Monte (p4photel member for sending me this blog the other day.  After 15 years of writing blogs for the industry, it can get interesting to try to write about something new.  Monte delivers with this nice blog about copiers and coin boxes

How Scannx Changed My Fear Of The Library Coin Box

I don’t know about you but in my 20+ years of experience in our industry whenever a client came to me wanting a solution for a public library that included a coin box or some other pay model I ran for the hills. I’ve installed a few of these in my career but they were few and far between and I never really made a decent commission for the time I spent. A while ago I learned of a new solution that is inexpensive and makes much more sense for these installations. The company is called Scannx. I had the opportunity to have lunch with the chairman Murray Dennis and he demonstrated his product to me. We should all have this arrow in our quiver to respond to RFPs or vending installations.

Back in the old days if you wanted a copy of a book or a document that was in a public area you need to make a copy of it. Today why not scan it? It’s less expensive, is better for the environment and is easier to service a scanner as opposed to a printer. The Scannx solution is hardware configured with software. Plug-and-play. The hardware is a scanner attached to a workstation that is preconfigured with the Scannx software. The scanner is designed for book and page copying and the user interface for the software is simple and easy to use. By simple I mean a 3 grader could easily understand how to scan! You can scan to your email, cloud repository like Google drive, USB and many more options. There are editing tools, image enhancement and the ability to convert the document to a PDF, Word or even MP3 format. There’s even an option to convert the word file format from English to one of many different languages. Of course, there’s a small fee for the library patron to use this service and monies are collected in one of many different ways including coin and electronic methods.

While I don’t spend much time in libraries today and have done little business with them, I now have the perfect solution and an incredible differentiator when I’m responding to an RFP. Does a library really need to offer its customers the ability to copy in 2019? Why not scan it? If I really want to print it, I can use the MFP in my office or my printer at home.

Here’s to a strong finish to 2018!

Attention Sales Leaders: What Could Your Team Do With $7.2 Million Of Sales Opportunties?

"Opportunity is missed by people because it is dressed in overalls and looks like work"
Thomas Edison

Observe those successful in sales, and you'll soon notice they're good at the art of conversation. If you think this sounds easy, think twice. Having engaging sales conversations takes a tremendous amount of skill, practice and patience. 

With so many leaning heavily on social media for their interactions, the less face to face communication is practiced, the less skilled your team becomes in having business conversations. If your business relies on your sales team to win clients, the better their conversations become, the higher their business acumen becomes, the more opportunities they're likely to uncover and the more likely they'll be able to convert sales opportunities into profitable clients.

“It’s not about having the right opportunities. It’s about handling the opportunities right.”
Mark Hunter, author, speaker and lead expert at The Sales Hunter

Before your team puts their sales shoes on, you might take a step back and look at your sales process. Does your sales team know what distinguishes a sales opportunity? How well are they prioritizing their time and channeling their sales efforts where they get the most returns?


Conversation, it serves as the foundation in the creation and maintenance of relationships. It serves as the gateway, if navigated successfully, can lead your team to the information or results they want.

On the surface, conversation is a simple exchange of thoughts and ideas, but even more important, it carries rich opportunities to build and strengthen bonds, uncover new information, and present it in a way to help create more sales opportunities.

So, why do many of your sales reps struggle to open up a simple conversation? Shift the focus from "all about what your sales reps want" and "all about your company" to all about the other person, their interests and their desires; showing them your sales reps care.


For the most part, many in sales today fail to engage in genuine conversations with their clients and prospects. They rely upon pre-formatted questions and rehearsed answers which to me resembles watching a tennis match, moving your head right to left.

"Are sales reps truly conversing?"

Real conversations require your sales teams' full participation. It's the space where two human beings participate in a conversation. A genuine conversation is where reality unfolds.

How do your sales reps achieve this authentic experience of conversation, in order to help them increase their sales opportunities?

Authentic conversations mean your sales team must drop their sales defenses and stop acting like and reeking of commission breath. Yes, it's about having them become vulnerable, allowing the conversation to proceed in a humanistic manner. The possibilities and opportunities for engagement become endless.


Authenticity is at the center of Selling From the Heart professionals who don’t just “talk the talk,” they also “walk the walk.” They back up their positive, empowering words with action; benefitting their clients and prospects. I encourage your sales team to stay true to themselves and do what they say they're going to do.


Authentic and real conversations are the crown sales jewel. Imagine your sales reps having these on a daily and weekly basis? How could this help in growing sales revenue and profits?

Let's use a sales team of 15 with an average deal size of $10,000. If we can attach a $10,000 potential sales opportunity to each new conversation, what could this mean to you and your sales team?

1 new genuine conversation per week per sales rep = 15 conversations/opportunities

15 conversations week over week per month = 60 conversations/opportunities

Every single month this is $600,000 worth of sales opportunities, generated by having heartfelt and caring conversations.

Over an entire year this pans out to $7,200,000 worth of sales opportunities.

I will allow you to play the conversion game but I think you get it!

  • An overachieving sales team
  • A happy and healthy sales team
  • A no bitching and moaning sales team
  • Happy leaders
  • Happy clients


A simple conversation, the most overlooked sales tool for connection and change. If every member of your sales team can choose to be present with the conversations they have with your clients and prospects, they'll soon increase their engagement levels leading to an increase in trust.

I will leave you with this to think about... Are your sales reps

  • Establishing a trusting relationship with their clients and prospects
  • Showing genuine appreciation for their clients and prospects
  • Building for their sales future

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.



This Week in the Copier in Industry, The Last Week of November 2003

Looking back there was one incredible thread from 15 years ago and that had to do with a new member that refused give information that we required in order to approve them for membership. 

Those days were the early days from when we transitioned from an MSN community to a real web site. Back then all we had was the forums.  Graham & Ted were also key players in getting the forums launched back then.

Enjoy the threads from 15 years ago this week and make sure you check out that thread! Membership to the P4P Hotel

Growing Service Revenue by Scott Cullen

service revenues grow steadily during the past seven years. Not coincidentally this growth has come at a time when CDS has been forging a reputation in the markets it serves as a premiere provider of digital technology and networked services. Similarly, WJS Enterprises, a Canon dealership, with offices in Metairie and Baton Rouge, LA, is also seeing its service revenues rising. “Our [service] revenues are growing but margins are tighter,” says Russ Jacketti, vice-president of sales. “It’s

Xerox's earnings 'to grow 35%

total revenue to be flat next year, and anticipates 5 per cent growth in 2005. Xerox has been focusing on "multi-functional devices" - single units that act as printer, copier and scanner. Other com- panies are racing to keep up with the trend towards consolidation of office equipment. Xerox faces increased competition as Hewlett-Packard, the computer printer giant, launches a line of high-end corporate copiers. In August HP signed an agreement to use copier engines manufactured by Konica, the

What is SAP Printing?

printers and MFPs in a SAP R/3 environment. The first component, the SAP device type, is a software module that is loaded on the SAP server system. This module allows SAP applications to print to certain Ricoh printers and multifunction devices, and provides the user access to the various printing and finishing features of the printer or MFP. The second component is the SAP BOP (Bar Code And OCR Package) product. The BOP product allows the printing of wide a variety of bar codes, and several OCR

NEW Doc Mall 8.0 IS HERE!

Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14.7 billion. The Company oversees Ricoh operations in North, Central and South America, including the Ricoh, Savin, Gestetner and Lanier brands. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion. Ricoh Corporation is a leading provider of multifunctional document systems including color and black & white digital imaging systems, facsimile products

Kyocera Mita Launches the Smallest 15

November 21, 2003 Kyocera Mita Launches the Smallest 15 Page-Per-Minute Monochrome Digital Imaging System in its Class Fairfield, New Jersey – November 21, 2003 - Kyocera Mita, one of the world's leading document imaging companies, today introduced a 15 page per minute digital copy system, the KM-1500. The KM-1500 is configured with a standard 250-sheet paper drawer, a 50 sheet multi-purpose tray (MPT), 16MB of standard RAM, (upgradeable to 144MB) for “Scan Once, Print Many” capability

Kyocera Mita’s FS-C5016N Honored

envelope feeder in the color printer market Offers an optional Wi-Fi adaptor for wireless Ethernet Also included in the report is a review of Kyocera Mita’s FS-C8008N/DN - 31 pages per minute (ppm) monochrome and 8-ppm full color multifunctional product. FS-C5016N Product Information Kyocera Mita’s FS-C5016N printer is available through dealers and printer resellers in North America (Estimated street price $2,356). For a local dealer or printer reseller near you, logon to .


the company's Web site at . About Samsung Samsung Electronics America's Digital Information Technology Division (DITD), located in Irvine, California, is the U.S. subsidiary of Samsung Electronics Company, Ltd. (SEC). Samsung's DITD markets a complete line of award-winning TFT and CRT computer displays, laser printers, fax machines, multifunction devices, ODD (optical disk drive) and HDD (hard disk drive) drives for professional, corporate and SOHO users. DITD also

Re: Hewlett-Packard is leaping into the high-

November 19, 2003 HP Lifts The Lid on Its Copier Business By Matt Villano In a move that signifies a direct challenge to Xerox for share of the digital copier market, Hewlett-Packard (Quote, Chart) Tuesday announced plans to enter the $24 billion copier business with new multi-function printing machines and software for managing them over corporate networks. As part of the groundbreaking announcement, the Palo Alto, Calif.-based company unveiled an extensive portfolio of products, services, and

Seri Printer Question

Can anyone tell me what is the difference between the Seri 80L Drum and the Seri 50L Drum?Art

Starting My New Job on Monday!

Well Guys (And Gals) I start my new job on Monday and will be working for the dealer that purchased Finch-Brown. My new dealer is Boise Office Equipment. I am happy to say that they are the largest independant here in Boise and I stand to do very well there. We carry BOTH Ricoh and Kyocera-Mita and will likely pick up the Lanier line as well. Just so everyone knows! That's the deal from here in Boise. Hope everyone has a Happy Thanksgiving Graham

Re: AS400 Drivers for 2045SP

On the main topic page of this board there is a section called Connectivity and Technical Services under that section you will find a section specically devoted to AS400. As of this time there is no IPDS firmware module (needed for AS400 printing) for the 2035/45. Ricoh is hinting that it is in the works. It could be out sooner or later. Remember, Patience is a virtue.

Re: Kyosera / Mita- Chat Board?

New company I am going to work for is also a Kyocera and Ricoh dealer! I'll keep y'all up to date

Re: Starting My New Job on Monday!

Now I will know who to call with Kyocera-Mita questions. Best of luck Graham.

Re: AP3850

Nope, but I have heard that it will attach to any printer that supports PCL Graham

Re: Leads in North Carolina

President, Sales Joseph C. Peterson, Jr. Executive Vice President, Marketing OFFICE(S) Ephinay Corporation 6101 Carnegie Blvd. Suite 350 Charlotte, NC 28209 Phone: 704-369-2580 Fax: 704-369-2589

CL3000 User Enhancement Feature

Hello All, Is it possible to limit the number of prints a user can select with this feature installed on a CL3000? Limiting access to color or B/W and then monitoring the user codes for actual prints are the only benefits I can see. Thanks, Bill D.

Good Info from Attorney

writing checks to pay on your credit card accounts, DO NOT put the complete account number on the "For" line. Instead, just put the last four numbers. The credit card company knows the rest of the number and anyone who might be handling your check as it passes through all the check processing channels won't have access to it. - Put your work phone # on your checks instead of your home phone. If you have a PO Box use that instead of your home address. Never have your SS# printed on your checks (DUH

Leads in Arizona

of Finance and Administration Bahan Sadegh Chief Technology Officer James Martin Vice President of Channel Sales Scott Mertzel Vice President of Corporate Sales Jonathan Weiss Vice President of Business Development Frank R. Alber Manager of Support Services Corrine Solomon Manager of Marketing and Communications OFFICE(S) Vitrix, Inc. 51 West Third Street Suite 310 Tempe, AZ 85281 Phone: 480-296-0400

Leads In British Columbia

Enquiro Search Solutions Inc. WHAT IT DOES It is an Internet marketing company. EVENT 11-18-2003--$750 thousand investment from the Altura Growth Fund SALES NOTES potential opportunity to provide… - tools and services for product development activities - recruitment and recruitment advertising services PARTNERS none stated PEOPLE Gord Hotchkiss President and Chief Executive Officer Bill Barnes Vice President, Sales and Marketing Jim Hawkins Resource Manager Mai Desjardins

Leads in Colorado

Founder, President and Co-Chief Executive Officer Dale R. Schwartz Founder and Co-Chief Executive Officer Russell Precious Vice President of Design and Integrative Strategies Don Summerfield Vice President of Complementary and Alternative Medicine Nancy Hoopes Vice President of Human Resources Lisa Sedlar Vice President of Retail Sales and Merchandising Carol Powell Controller Jason Atlas Director of Pharmacy Operations Ian Mukaida Director of Logistics and Store Planning Leela Swann-Herbert

Leads in Georgia

CardioMEMS, Inc. WHAT IT DOES It uses microelectromechanical systems (MEMS) technology to develop medical devices. EVENT 11-20-2003--$14 million in a Series B round of funding led by Boston Millennia Partners SALES NOTES company expected to make purchases to support... - research and development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated

Leads in Minnesota

Sistina Software WHAT IT DOES It is a data storage infrastructure company. EVENT 11-17-2003--An undisclosed amount of funding from SAP Ventures SALES NOTES company expected to make purchases to support... - accelerated sales and marketing potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may

Leads in New York

) Pacific CMA, Inc. 300 Albany Street Suite 4B New York, NY 10280 Phone: 212-945-7117 -------------------------------------------------------------------------------- TradeCard, Inc. WHAT IT DOES It is a financial supply chain service provider for domestic and cross-border trade transactions. EVENT 11-17-2003--$10 million in Series C financing led by Warburg Pincus SALES NOTES company expected to make purchases to support... - growth potential opportunity to provide… - software

"The Year We Had Two Thanksgivings"

; calendar makers were the worst hit because they printed calendars years in advance and FDR made their calendars out of date for the next two years. Schools were also disrupted by Roosevelt's decision; most schools had already scheduled vacations and annual Thanksgiving Day football games by the time they learned of Thanksgiving's new date and had to decide whether or not to reschedule everything. Moreover, many Americans were angry that Roosevelt tried to alter such a long-standing tradition

Membership to the P4P Hotel

everyday and since I have been registered on your site, 2 working days, you have emailed me 4 times and phoned me once, despite my not providing a phone number. Please remove me from your user list. I am not a Canon Spy, but I am too busy to be fielding additional useless email and phone calls. Thank you. With that email, I deleted the account. That person should lighten up. It's as simple as hitting the "delete" key or turning the TV button to "off". You have the choice! If the person would have

Re: Leads in California

5by5 Networks, Inc. WHAT IT DOES It provides switching technology for telecommunications service providers. EVENT 11-19-2003--$7 million in Series C funding SALES NOTES company expected to make purchases to support... - growth potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services for

Re: CL3000 User Enhancement Feature

I am not familar with the chip enhancement for the CL 3000, however if it has the same features as the CL3800, I would have to say "no", you can only block user from printing color docs. Can anyone else help with this? Art

Re: Membership to the P4P Hotel

Here Here!!!! All the P4P and Ricoh issues, along with my dealership being sold and having to start with a new dealership on Monday.....Whew...... Not to mention Ted needing changes to the Peters and Walker web site too! (Just kidding) Happy Thanksgiving to all!!

Re: Membership to the P4P Hotel

Art, Knowing that you are checking out all this info and keeping out the "canon spys" is giving me warm fuzzys. Thanks man! JG P.S. Thanks for the call today. I am not a canon spy so you call did not bother me a bit.

Re: Hewlett-Packard is leaping into the high-

Don't forget that IBM also relabled Ricoh 850 for their AS400 if I am not mistaken. JG
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Last Week in November 2008

I guess the BIG news of the week from ten years ago was ere 50 cuts that Ricoh performed that week. However, that was right after the IKON purchase and within four months (end of Japanese) there was to be major cuts with high level legacy employees. Seems to me that one of the covenants if the Ricoh purchase was that all high level Ikon peeps would replace those at Ricoh.  AS Vince would say "that's my two cents".

Enjoy all of the threads from ten years ago this week.

Weekend Copier Notes from 11/23/08

move is desktop inkjet printer manufacturing to Thailand in 2010 from Japan to cut costs. Possibly due to the loss of IKON’s business, Canon announced that it has halted construction of a toner plant in western Japan, that would have cost $1 billion. A company spokesperson said it hoped to start construction of the plant perhaps in late 2009 if business improves. Canon announced it sold an imagePRESS C7000VP production color system to Printing & Publications of Langhorne, PA. Konica Minolta’s

History of Canon

research firm Gartner. The top maker was Ricoh Co (7752.T: Quote, Profile, Research, Stock Buzz) with a market share of 20.8 percent. Xerox (XRX.N: Quote, Profile, Research, Stock Buzz) ranked third at 19.2 percent. Other competitors include Konica Minolta Holdings Inc (4902.T: Quote, Profile, Research, Stock Buzz) and Sharp Corp (6753.T: Quote, Profile, Research, Stock Buzz). PAGE PRINTERS (mainly laser printers) - Hewlett-Packard was the top brand in 2007 with a market share of 42.6 percent in value

Digital Press Market Heats Up

presses might makeready faster between jobs than larger, higher speed offset presses. Well-known brands with high-speed sheetfed and industrial web machines include Xerox, Xeikon, HP, InfoPrint, Ricoh, Screen and Océ. Midrange devices would be found at Kodak, Konica Minolta, Océ, Ricoh and Canon. Unique application digital devices are offered by Agfa, Xanté and MGI, for printing lenticulars, envelopes and specialized substrates. Another unusual print engine is the Riso 5500, which uses inkjet printed

Xerox/HCL pairing holds promise of sales, savings

components, Mulcahy said. And in the future, much more of the company's R&D work will be done with partner companies, Mulcahy said. "It's where we think we can do things more efficiently," she said. The area's fourth-largest employer, Xerox employs 7,400 in the area. Xerox currently is cutting about 3,000 people or 5 percent of its North American and European work forces. Xerox last week said those cuts would include manufacturing and marketing. The company has not disclosed the impact on its Rochester

Fuji Xerox to expand into services

Fuji Xerox to expand into services By Alma Buelva Updated December 01, 2008 12:00 AM Picture being able to instantaneously translate any printed document in Japanese, Korean or Chinese characters to English using a flatbed scanner and a printer. Now envision being able to track any kind of changes, especially minute details, in original and revised drawings also using a scanner and a printer. At Fuji Xerox’s research and development labs in Japan, these are just two examples of the futuristic

Current Ricoh Printer Excel Sheet

See attached file

EFI Fiery Drives New Ricoh Production Printer

EFI Fiery Drives New Ricoh Production Printer; Increases Customers' ROI with Top Speed,Quality and VDP Features CHICAGO, Oct 26, 2008 (BUSINESS WIRE) -- The Production Printing Business Group (PPBG) of Ricoh Americas Corporation and EFI (Nasdaq:EFII), the world leader in customer-focused digital printing innovation, today launched the EFI Fiery(R) for the new 90 pages per minute RICOH(R) Pro C900 digital color printer designed for detailed production printing. The Fiery delivers top speed

The Processors add The Canon imagePRESS C7000VP Digital Color Press to Their Fleet of

their long list of clients in the southern California area. The Canon imagePRESS line, which began shipping in July 2007, represents the largest single engine R&D investment in Canon's history. Capable of printing images up to 1200 x 1200 dpi resolution with a superior level of quality, the imagePRESS C7000VP maintains engine speed regardless of media weight, including letter-sized print speeds of 70ppm on media up to 110lb cover stock. “There are many commercial print companies facing

Ricoh Americas Corporation Names Mark Minshull Chief Technologist

Ricoh Corp. Press Release Ricoh Americas Corporation today announced the promotion of Mark Minshull to vice president and chief technologist. In this newly created role, Minshull will oversee Ricoh’s solution technology vision across all business units. Minshull will also continue to serve as vice president of Ricoh Americas Corporation’s Technology Center, which supports major-account sales activities and software product development in the Americas. “Mark has been instrumental in helping

Ricoh 2470 & PS

Can this system print from a MAC network?????

Re: Ricoh cuts Jobs

We started as a Ricoh dealer under our first owner, but to keep another dealer from coming in down the street, we took on the Savin line. The other advantage was that we were getting installs for Ricoh and Savin major accounts. Even after Ricoh left us, we are still getting Ricoh major accounts shipped in here. The disadvantage now is that the Canon dealer bought the Lanier dealer.

Re: MP1350 cpp

IKON at about the time of the Ricoh merger announcement sold two Canon IR7105 units to a PIP Printing location in Jackson, MS with a click charge of .0397, single click 11 x 17. Go figure.

(Video) Ricoh C900 Pro

Ricoh c900 Uploaded by opfr

New Sharp MX-C301_MX-C401 Pricing

See attached file

Ricoh Introduction of GlobalScan NX Office Edition (OE)

Ricoh Americas Corporation is pleased to announce the immediate availability of the New GlobalScan NX Office Edition (OE) and Serverless release of the Next Generation of GlobalScan. GlobalScan NX OE with Ricoh’s Aficio Multifunction systems allow users to scan and deliver documents through the network to email, network folders or any Enterprise Document Management system driving business processes and transactions supporting Extensible Markup Language (XML). GlobalScan NX is designed for

Re: Ricoh cuts Jobs

I must be missing something, but I don't see where this post is pointing fingers at Lanier. We were a Savin and Ricoh dealer for 16 years, but last year Ricoh took away our Ricoh line because we could not continue to meet quotas for both Ricoh & Savin.

Re: Ricoh cuts Jobs

John....what advantages were there to be both a Savin and Ricoh I missing something?

Re: Ricoh cuts Jobs

At one time we were also both a Savin and Ricoh dealer. The advantages we found were having two support structures, "another line" we could submit as a "competing bid", and simply having a second line. Surprisingly, I spoke to some customer who told me "I'll never have another Ricoh in this building, I hate them! oh, Savin? sure, that's fine" and vice versa.

Re: Ricoh cuts Jobs

We had those same issues of customers not wanting this line or that line, and remember at one time the serial number plates had one for Ricoh and one for Savin, so you couldn't order one machine and put a different sticker on it as you can now. Our main issue was we didn't want another dealer to move in and compete for the Major Account deals. But as you said, there were two structures you had to deal with.

Re: Ricoh cuts Jobs

Thats fuuny about the person hating the ricoh and getting Savin, I have had the oppo, with the person hating the savin and getting a ricoh.

Re: Ricoh cuts Jobs

I'm curious...were there ever differences in pricing between Ricoh and Savin? I'm sure there were differences because of promotions due to excess inventories etc. but could you habitually get lower pricing from one or the other?

Re: Ricoh cuts Jobs

I had heard before Savin had Aficio League points and spiffs, there system were substanstially lower than Ricoh boxes.

Re: Ricoh cuts Jobs

Savin had signed us up at their 5+ pricing so yes we did get lower pricing than Ricoh. The only way Ricoh would give us lower than 1st column was to sign up on the commitment programs. The boss didn't want to because if the quota's weren't met, then we would be charged back for the difference.

Re: Ricoh cuts Jobs

As for substantially lower pricing, I wouldn't say that much, but it was an advantage over Ricoh without signing a commitment form. Savin didn't use the Aficio League points like Ricoh did, but they did offer a credit card program that was similar to Aficio League points but the points were put on the credit card as 1 point for 1 dollar. Credit limit on the credit card was $50 that you had to pay back, but points were not paid back, but could be used to pay a balance on the credit limit.

Re: The Processors add The Canon imagePRESS C7000VP Digital Color Press to Their Fleet of

Canon imagePRESS line, which began shipping in July 2007, represents the largest single engine R&D investment in Canon's history. Capable of printing images up to 1200 x 1200 dpi resolution with a superior level of quality, the imagePRESS C7000VP maintains engine speed regardless of media weight, including letter-sized print speeds of 70ppm on media up to 110lb cover stock. “We’re excited about the impact the imagePRESS line is having within the commercial print industry. For companies like

Re: Ricoh Trivia III

RicohFlex 111 is the correct answer!

Re: Ricoh 2470 & PS

A "Mac" network? As in a network with Macs on it? Sure... Here...
-=Good Selling=-