MFP Copier Blog

COVID19 "Remote Working" Day Seventy Eight of Sales

Looks like all signs in New Jersey is pointing to at lease 100 days of working remote.  Our Governor announced today is "pumping the brakes" for additional businesses to open.l  I have my own thoughts but I'll save them for another time.

Yup last week was a vacation week for me if I can really call it a vacation.  Each day saw me putting in about two hours in the AM and of course I was still doing some stuff for P4P in the evening.  One thing I like about this site is that I can schedule automated threads or blogs to post.  Which can really save some time.

I closed nothing last week.  I moved three deals further down the road, developed four opportunities and then had a set back today when one of my net news is putting the wide format on the back burner for a few months.  One of those opps is for $40K, and I almost forgot I lost a deal last week.  My first deal that I lost in the last four months.

Tomorrow if officially my first day back and it's going to be busy with two appointments and many installs happening this week.  All of those installs are from June orders. 

For the month of July I'm pretty empty right now with only a small A4 order.  But I did have a bunch of stuff carry over and hoping there's enough time in July to bring them home.

Just a short blog tonight and it's off to the races tomorrow.

-=Good Selling=-

MSP & MSSP Industry Notes for July 5th, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

Unisys Achieves Amazon Web Services Managed Service Provider and Amazon Web Services ...

  • Announced it has maintained its membership in the Amazon Web Services (AWS) Managed Service Provider (MSP) Partner Program for the third year in a row
  • Recognized as a member in the AWS Well-Architected Partner Program for its cloud offerings
  • Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments

Green House Data and Zerto Fast-Track Digital Transformation with Hybrid Cloud Resilience and ...

  • Announced a strategic alignment with Zerto to accelerate digital transformation initiatives centered around hybrid cloud resilience and multi-cloud application migration
  • Zerto is a software solution that replaces legacy solutions with a single platform to enable disaster recovery, data protection, and workload mobility across hyperscale clouds, hosted services, and on-premise data centers
  • Zerto helps customers accelerate IT transformation by reducing the risk and complexity of modernization and cloud adoption
  • Green House Data is a managed service provider and consulting firm

CI Security Announces Strategic Agreement with Phoenix 2.0 to Provide Cybersecurity to ...

  • CI Security ®, a Managed Detection and Response (MDR) and Professional Services provider
  • announced a strategic agreement with Phoenix 2.0, a leading Managed IT Services, Managed Cybersecurity and Strategic Technology Consulting Provider
  • The agreement enables Phoenix 2.0 to provide CI Security’s Critical Insight™ MDR solution to customers, including an outsourced Security Operations Center (SOC)
  • Phoenix customers also now have access to a full suite of professional services to achieve compliance such as incident response, penetration testing, and risk assessments
  • Phoenix 2.0, a full-service IT consulting and technology management firm

Involta Launches New Healthcare Technology Suite: Involta SecureHealth(SM)

  • Involta, an hybrid IT, cloud computing and data center services company
  • announces that the company has partnered with Alert Logic, the industry's first SaaS-enabled Managed Detection and Response (MDR) provider, to develop Involta SecureHealthSM.  Involta SecureHealthSMis a suite of managed IT services

Red Hat looks to move SAP managed services on-premises in new partnership

  • Red Hat is collaborating with SAP and IBM, its parent company, to help move SAP managed

services on-premises reported on Could Computer News

  • By combining Gardener, an SAP managed Kubernetes service, and virtualisation capabilities on OpenShift, the companies hope to provide a more seamless ramp for on-premise deployments

Trend Micro Finds 72% of Remote Workers Have Gained Cybersecurity Awareness During

  • Trend Micro’s Head in the Cloudsstudy is distilled from interviews with 13,200 remote workers across 27 countries
  • 56% of employees admit to using a non-work application on a corporate device, and 66% of them have actually uploaded corporate data to that application
  • 80% of respondents confess to using their work laptop for personal browsing, and only 36% of them fully restrict the sites they visit
  • 39% of respondents say they often or always access corporate data from a personal device – almost certainly breaking corporate security policy
  • 8% of respondents admit to watching / accessing porn on their work laptop, and 7% access the dark web
  • A third of respondents (34%) agree that they do not give much thought to whether the apps they use are sanctioned by IT or not
  • 29% think they can get away with using a non-work application, as the solutions provided by their company are ‘nonsense.’
  • Trend Micro Incorporated, a global leader in cybersecurity solutions, helps to make the world safe for exchanging digital information

Air Force announces Information Technology & Cyberpower Conference 2020

  • Annual conference promotes dialogue between the Air Force, industry and academia to generate strategies and processes to leverage capabilities and overcome challenges in an increasingly digital world
  • This year’s theme is part of the ‘The Digital Enterprise We Need,’ campaign
  • Cyber Acquisitions
    Cyber Operations
    • Cyber Policy & Strategy
    • Data and Artificial Intelligence
    • Cyber Doctrine
    • Joint All-Domain Command and Control and Advanced Battle Management System
    • Multi-Domain Effects

Axio Launches Partnership Program, Announces Strategic Partnership with Net Friends to ...

  • Axiois a cyber risk management SaaS company
  • announced the launch of the Axio360 Partnership Program
  • program developed to empower security leaders to manage risk and create structure around uncertainty
  • Net Friends provides managed IT services, IT security and strategy, and IT staffing to clients in North Carolina and across the USA

Contegix to Expand Public Sector Footprint as an Atlassian Verified Government Partner

  • Contegix, a provider of managed IT solutions and managed application solutions
  • Announced its status as an Atlassian Verified Government Partner
  • Atlassian's only FedRAMP certified Platinum Partner, Contegix specializes in managing secure, compliant environments

Datto Inc.'s "Global State of the MSP Report," released earlier this month

  • 75% of the MSPs polled identified cloud productivity servicessuch as Microsoft 365 and Google G Suite as the leading managed service they provide
  • Future plans also call for cloud: MSPs cited cloud-based infrastructure design and management as the top service they plan to offer within the next year
  • In the 2019 Datto survey, 44% of MSP respondents said they generated more than half of their revenue from recurring services
  • 2020, that portion has gone up to 53%
  • Reported on searchIT channel

RigNet Announces Major Cybersecurity Enhancements

  • RigNet a provider of ultra-secure, intelligent networking solutions
  • Announced today that Cyphre has enhanced its technology portfolio to quintuple speeds and improve support for harsh environment edge applications
  • Cyphre platform delivers military-grade cybersecurity to protect against cache-memory side channel attacks caused by widespread vulnerabilities in computer firmware

LogicalDOC Launches New Feature – DocuSign Integration Tool with Document Management in ...

  • LogicalDOC released a new feature where DocuSignis integrated with the Document Management System
  • This feature would allow the user to prepare envelopes of contracts in LogicalDOC and distribute them
  • Users will be able to modify signature places in LogicalDOC, not only manage signature but also different types of fields, merge multiple files in a single envelope
  • LogicalDOC is a global software company based in Fair Lawn, New Jersey, USA

eSentire Announces Record Growth While Full Conversion to a Distributed Workforce Accelerates Digital Transformation, Rapidly Displacing Legacy Cybersecurity Approaches

Airlock Digital to use $1.3 million AustCyber funding to address WFH cybersecurity risks and boost ..

  • Australian cybersecurity pioneer Airlock Digitalis using combined funding of $1.3 million through AustCyber
  • addressing work-from-home risks and growing Australia’s cyber security ecosystem through MSPs and MSSPs
  • Application whitelisting mitigates cyber attacks – which have increased during the coronavirus crisis – by blocking malware, ransomware and other unrecognized software
  • Airlock Digital was founded in 2013 with one goal, assist organizations to implement and maintain application whitelisting, simply and securely, in dynamic computing environments

Dalechek Announces New Managed Services Programs

  • Dalechek offers fully monitored and supported managed services programs (MSP) including SharePoint, Microsoft Teams, Azure, Microsoft 365
  • New benefits to Dalechek
  • Microsoft focused: Dalechek’s experience can be leveraged to help organizations reach its specific goals
  • Cost conscious: Dalechek’s new managed services programs are designed to give clients control over their IT expenses, providing a consistent monthly cost
  • Peace of mind: During times of uncertainty, Dalechek’s team of experts will ensure security and availability is top priority

Techvera Acquires Cima Solutions Group's Managed IT Service Division to Continue Rapid Growth

  • Announced it has acquired the managed IT service division of Lewisville’s Cima Solutions Group, effective July 1, 2020
  • Techvera is the premier name in IT support in North Texas, on a mission to transform technology into the ultimate business asset
  • Cima Solutions Group is an IT value added provider delivering reliable and efficient IT solutions

Comodo and CyberSecOp Announce Strategic Partnership after Award-Winning MSSP Dropped ...

  • Comodo and CyberSecOp today announced their strategic partnership
  • CyberSecOp, an award-winning, independent security consultancy firm providing a range of information security consulting services, has partnered with Comodo to expand its security services
  • CyberSecOp chose Comodo because it offers the world's only complete, next-gen SOC-as-a platform offering

Cybersecurity Update

  • Hanger Prosthetics & Orthotics, Inc. of Kirksville, Missouri notified 6,033 patients that their PHI was exposed after two boxes of paper medical records were found in a storage facility
  • Domestic violence app supported by Dr. Phil suffers data breach
  • Aspire News, an app designed to assist domestic violence victims, has suffered a data breach with recordings from victims found on unsecured cloud storage.o included more than 4,000 voice recordings along with victim details, home
    addresses, the nature of their emergency and their location when making the
    report
    o app was designed by When Georgia Smiled, a nonprofit founded by TV
    personalities Robin McGraw and Dr. Phil
  • Gateway Health of Pennsylvania notified an unknown number of patients that their PHI was exposed after email phishing attack
  • Sunrise Treatment Center of Cincinnati, Ohio notified 3,660 patients that their PHI was exposed after email phishing attack
  • Hundreds of thousands of sensitive files from hundreds of police departments across the country have been exposed after stolen by Distributed Denial of Secrets (DDoSecrets) and posted on a “BlueLeaks” site
  • Mid-Michigan College notified 16,000 students that their info may have been exposed after email phishing attack
  • San Francisco Employees’ Retirement System is being sued after personal data for customers was exposed after security breach
  • Deloitte Consulting is being sued as a result of breach that exposed info of people who applied for Pandemic Unemployment Assistance in state of Ohio
  • ConnectWise, headquartered in Tampa, FL, notified dealer resellers across the country who partner with the managed IT firm, that it was hit by ransomware
  • Tallapoosa County Government of Alabama notified an unknown number of citizens that their info may have been exposed after ransomware attack
  • American Medical Technologies of Irvine, CA notified 47,767 patients that their PHI was exposed during recent cybersecurity incident
  • Microsoft announced it is acquiring CyberX Security to add IoT (Internet of things) security products to its offering
  • SecurityWeek magazine is reported that a hacker named ‘Fxmsp” has started selling access to 135 different companies on the Dark Web
  • CHI St. Luke’ Health Memorial Lufkin Medical Center of Texas notified an unknown number of patients that their PHI was exposed after email phishing incident
  • DeKalb Medical Center of Atlanta, GA reports that its former Director of Security, Russell Richardson, pled guilty to using hospital funds to acquire guns, which he then sold for profit
  • Florida Orthopaedic Institute notified an unknown number of patients that their PHI was exposed during recent breach
  • Frost & Sullivan Consulting Inc. of Mountain View, CA notified an unknown number of customers that their info was stolen and now for sale on Dark Web
  • ZDNet magazine is reporting that a hacking group named “The Evil Corp” aka “Dridex Gang” is now attacking organizations in the U.S. with the “WastedLocker” ransomware.
  • Symantec is warning healthcare vertical that hackers, using Sodinokibi/REvil malware, are now targeting them looking for PoS (point of sale) software or hardware to steal patient payment information
  • Landmark Hospital of Athens, GA announced it has suspended 3 employees who are suspected of illegally accessing and stealing PHI
  • Kroger Corp., which owns hundreds of grocery stores across the U.S., notified 10,974 customers that their personal info was exposed after its Home Chef home delivery app was hacked
  • Choice Health Management Services of North Carolina notified an unknown number of patients that their PHI was exposed after email phishing attack.
  • Clay County Health Center of Liberty, MO notified an unknown number of patients that their PHI was exposed after it has issue with COVID-19 dashboard.
  • GRIMM Security reports that 79 different models of Netgear routers have a security vulnerability that does not yet have a patch.
  • Armorblox Security is warning customers of Wells Fargo and Bank of America that they are targeting them with new forms of email phishing scams.
    Audit Analytics published results of research:
    o Average total cost of a breach at a public company is $116 million
    o 34% of the time malware is used to steal information
    o 43% of the companies that suffered a breach kept the type of attack to
    themselves
  • ESET Security warned the healthcare industry of the CryCryptor ransomware that can infect COVID-19 Tracing Apps on Android devices.
  • US Department of Homeland Security is warning of a new strain of ransomware named “Nefilim” that is attacking companies that use Citrix remote access technology.
  • Obinwanne Okeke of Nigeria pleaded guilty to stealing $11 million from Caterpillar Corp. using email phishing attacks.
  • Microsoft is warning customer that use Exchange email servers to update their security as they have detected a massive spike in hacking attempts.
  • Akamai Security reported that it just mitigated the largest-ever packet-per-second DDoS (distributed denial of service) attack every recorded.
  • A recent report from Kaspersky Lab outlines how hackers are using Google Analytics to steal credit cards, passwords, IP addresses, and more from unknowing users.
  • Black Hat published results of survey of IT security professionals:
    o 94% = believe pandemic has increased cyberthreats

 

Happy Birthday America

"I believe the founding fathers surely knew that the power of the vote was the greatest gift to a land once led by a king. The founding Fathers knew that only the people should have the power to choose their leaders. This power is what turns a king's land into a people's country." RJS

America's founding fathers, the writers of its constitution, said unequivocally.

"All men are created equal."

As they said and wrote this, all men and women were not considered equal. One can imagine this was, without a doubt, an aspiration of the country's founders. Like all aspirations, time is the one ingredient that becomes the pressure point in change.

Much of the people's rights determined in America's birth will continue to find these pressure points as time passes. How America deals with those pressures continues to define our nation.

The founding Fathers were not creating a document in stone; they instead created a living document; knowing that the document would need amendments over time. The Founding Fathers knew these amendments would come from the people as they would vote for its leaders.

Since that declaration, the pressures of Freedom's waiting time have both seeped and erupted from the confines of status quo. 

The American people stay free because they continuously aspire to bring reality to that which its forefathers wanted—inherent Freedom for all.

The Founding Fathers were far from perfect. However, what they gave birth to was intended to grow. Only through nurturing, caring, compassion, and compromise is growth possible.

America's greatness is determined as it maintains its Freedom to continuously.adapt to the realities of an ever-changing world.

Our nation was born of leaders who thought differently in search of what would make a country great they put aside their differences came together for the common good of a country's people.

These leaders also realized that yesterday's Kings as today's Dictators controlled the people to act and think as instructed. In this new country they would create, the people would have the Freedom to think independently of their leaders; this would be an inherited right for all. 

Our nation's architects must have imagined it would be from the momentum of thinking; differently, the government would respond as the people intend.

"The constitutions amendments are written when thinking different gains enough momentum."

On America's Birthday, we should all be grateful and remind ourselves of the things we as a nation of free people must oppose.

No American wants a press to propagate only what its leaders wish; or wants a leader focused on their own greatness, over allowing those they lead to one day declare them great. 

Totality governments demand loyalty; democracies decide of there free will on its leader's greatness. 

No American wants its two-party system to become a party of one. Americans who love their nation welcome opposing points of view for one day - they may have the opposing view. 

It's when America can come together for the greater good, which defines its greatness. No American wants an America who ignores its disenfranchised, divides its people, or sacrifices its people's interest for its government's power.  

America, Happy Birthday! and this message is obviously for all Americans. It will not be from what we have today, which makes us great. Every American must remember, America will only remain the world's beacon of hope if America continues to understand and responds responsibly to the realities of "Freedoms Pressures."  

Ray Stasieczko   

Attention Sales World... In Order To Educate, One Must Become Educated!

“Formal education will make you a living; self-education will make you a fortune.”
Jim Rohn

Question for all those in sales...

"Whose responsibility is it to ensure you have the skills, knowledge, behavior and tools needed to engage in meaningful conversations?"

Do you know more about what you sell than your clients or prospects? I would sure hope so!

Do they believe you do? Do they see you as an advisor?

Are you sharing with them you know what's going on in their marketplace?

Are you sharing valuable insights and bits of education? Imagine them saying,

"Maybe I should listen to this person."

Personal accountability and self-education, it's the foundation of sales success. How much of your success would you say is up to you? The choices you make, your actions and your behaviors will all make you or break you in sales.

If you want to live a successful sales life, you must take your own education and learning into your own hands.

Here's the deal, before you start self-educating yourself, you need to convince your mind that why is it so important for sales success?

SELF-EDUCATION STARTS WITH SELF-ENABLEMENT

Self-enablement is about the skills and resources professionals develop for themselves, in order to make sure they rock those business conversations when they get a seat at the table.

“If salespeople can’t articulate their value, their story, or hold a business conversation; then they’re dead in the water.”

Learning is at the core of self-enablement. It's about dedicating the time to increase your knowledge about your clients, your prospects or your industry. It's about developing a new skill or enhancing the tactics you already use. When you do this, you are upping your chances of sales success.

You might be asking yourself... where do I start? How do I become self-enabled?

Self-enablement starts with you knowing more than your clients and prospects know about your company's products, solutions or services.

Do your clients get smarter after they speak with you?

One of your most precious assets is your clients. I encourage you to spend quality time with your clients. No, this doesn't mean the dreaded stop by to say hello. I mean dig in deep. Learn something new about their business, their issues, their challenges, goals and initiatives.

Sales professionals become a student of their clients' businesses, are you?

EDUCATE YOURSELF OR BECOME IRRELEVANT

The most valuable skill you can learn in sales is how to learn. This one skill will help you flourish as your industry evolves.

Imagine being forced to explore new opportunities in a rapidly changing work environment.

Let's all think about what is going on right now. In these challenging and uncertain times, what new skill have you learned? How many books have you read? What have you learned about your clients? Starting to get it?

You must seek constant opportunities to learn and grow if you want to thrive, survive and remain employable. While that may sound cumbersome and frightening, it’s the old hard truth. 

As former U.S. Army Chief of Staff Gen. Eric Shinseki once said,

“If you don’t like change, you’re going to like irrelevance even less.”

To stay competitive, you must stay sharp. You must always be learning. The next time the economy shifts and your company’s leadership looks to make cuts, they’re going to evaluate which employers have the tenacity and motivation to keep up with the company’s changing needs and which ones have been complacent.

If you want to get ahead in life, you must take personal responsibility. You must hold yourself accountable to YOU! It’s no one else’s responsibility to help you get to where you need to be; it’s yours and yours alone.

This means that if you had a sub-par month and failed to meet your plan, it’s not your manager’s fault, your customers’ fault, or your prospects’ fault—it’s your fault! You have to suck it up, self-reflect, buckle down, and get to work. Look at yourself in the mirror and commit to getting better.

SELF-EDUCATION IS THE KEY TO YOUR SALES SUCCESS

Sales professionals have a deep burning desire to learn. It means having a real love for discovery and self-development. It's about being curious and open to learning from failure.

How willing are you to dig in and get messy with learning? Become responsible for your own education. Hold yourself accountable. Do the things to make learning appealing, relevant, useful, and rewarding.

Sales professionals commit to lifelong learning while sales reps find excuses why they can't

Self-education means to stop accepting who you already are and start living in a way that embodies who you want to become. Think about this and how this applies to your sales career.

  • Do your clients feel confident in you after they speak with you?
  • Do your clients believe you are the go-to-sales professional in your marketplace?
“There are two primary choices in life: To accept conditions as they exist, or accept the responsibility for changing them.”
Dr. Denis Waitley

I will leave you all with this...

When's the last time you had a conversation with a client or a prospect and heard ...

“Wow, this was one of the best conversations I’ve ever had!”
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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterFacebook and on my podcast by clicking on Selling from the Heart.

 

COVID19 "Remote Working" Day Seventy Five of Sales

It seems every morning I'm putting in a couple of hours doing just enough trying to move some these net new deals forward. I heard from one today with a question and the net new there was no response.  I'll send out another email in the AM wishing a happy 4th of July and see if I get a response.  Most deals will happen on the clients timeline and not ours.  Seems with COVID19 that clients timelines are dragging out more than normal.

I lost a deal today, thinking back it was the first deal I lost in the last three months.  It sucks to lose and I was told they took a holistic approach between two vendors and settled on the lowest price for hardware & service. In addition the client saw value in moving forward with a light production color A3 device.  I'm sorry there was no way I was quoting a light production device for less than 3,000 color pages per month.  Turns out I was correct because I lost on overall pricing for hardware and service.  I also would have lost with my light production A3 device. No worries here but it always sucks to lose.

I was also asked to inform them of how to cancel the agreements that are in place.  Of course one of them is a lease and the other a maintenance agreement.  Many years ago it used to be "read the agreements and you're on you're own to make sure you do everything properly".  I know the outfit that they are moving forward with, and I know service and support is sketchy at best and has been worse since COVID19 struck.  However I will do the honorable thing and coach them on the time lines.  You never know what could happen down the road.  Not like I want to do it but it's my job because they are still a client until the new equipment arrives from the other vendor.

Another morning with a couple of hours of work tomorrow.  That will make 8 hours in the last 4 days.  I'm still have hopes of writing an order this week but that would have to happen tomorrow. I also have a 10:30AM that I need to be on-site for.

As we roll into the 4th of July I'm concerned about some of the recent pricing I've been seeing from Direct.  No profit in the deals along with low low cost per pages.  Seems most of the competition is just looking for revenue now and anything goes until things change.

Not sure if I'll be writing a blog tomorrow night. If I get a deal that means yes and no deal means a night off!

-=Good Selling=-

COVID19 "Remote Working" Day Seventy Four of Sales

Well another blog I did't think I was going to write this evening. 

Late in day I was able to catch a news interview with our Governor.  This is the same Governor that shut down indoor dining the day before it was scheduled to open yesterday.  He puts the blame on other states that are seeing infections increasing because those states have opened indoor dining. Thus he elected to shut it down.  He also based the decision on activities from the last weekend where many bars were packed and peeps not adhering to his social distancing.  To top it off he also stated (paraphrasing), that he does not know when any indoor activities can take place. That would mean health clubs, gyms and offices.  The offices part was the one that got me.  The statement was made that indoors with air conditioners is a recipe for spreading the virus.

Who knows maybe I will be working remote till.... the end of the year!  

I was up at 5AM got some coffee and enjoyed the sunrise over the ocean again.  By 6:30 AM I was at work preparing a proposal for a net new client for $10K.  I was able to send that off about 8AM and also secured and appointment with the client for early next week.

I thought I had an on-site appointment for 10AM today (yes I scheduled one on vacation), turns out it's for Thursday of this week. The appointment is to help the client prep for their new copier coming next week.  My job is to make sure the files on the hard drive are saved and then populated on their new copier.  I know I could have pawned this off on someone else, however I want to make sure it's a smooth transition for the client.

By 10AM I was finished for the day, however I did tune into our weekly sales meeting for about 30 minutes,  We had another awesome set of revenue numbers for last week.  Nice way to finish the quarter for those peeps.

I'll be putting in a couple of hours in the AM tomorrow.  Today was "let the ball travel" for two of the net news that will be making decisions this week. In the AM I'll be sending a few emails to see where we are.

In addition I received another lead from my Jersey Plotters site, I'm so glad I started this three years ago. It took some time but if paying dividends now.

The rest of the day is going to be dedicated to working on my tan and relaxing!

-=Good Selling=-

Color Label Press University "Glossary of Terms" Part Seventeen, Course One

What is your Post COVID19 recovery plan?

How will you make up the expected loss of clicks?  Some are reporting that the click lost could be as much as 12% here in the US.  Do you have the time or the financing to move forward with Managed IT Services? 

For those that would like to stay with Imaging there are options.  One of your options to is ride the wave of growth and migration of print.

Label Press University

At the top of each blog you'll see color label press icon.  Clicking that link which is at the top of each blog will then bring you the collection of blogs for Color Label Press University.  It's pretty neat, you'll see all of the blogs that we've posted for an easier read and simple way to toggle from blog to blog.

Color Label Presses can be used as seeding devices in larger Print4Pay opportunities, or help that dealer or rep get a conversation going with an account where they have never had any traction with MFP's or IT services.  In addition, the competition is ripe for takeover.   Let us not forget about the GP!

The market for full color digital labels in huge and the potential to make some serious commissions is enormous.  BTW, isn't that why we're in this crazy business? 

Color Label Press University "Glossary for Pressure Sensitive Labels"  Course One (Sponsored by Muratec a Konica Minolta Company)


Unknown
Piping
Also known as tunneling, a condition occurring in an incompletely bonded laminate characterized by release of longitudinal portions of the substrate and delamination of these portions to form these pipelike structures. The material fails to adhere to release paper or film tightly enough and a line of air forms between them. Usually starts at one edge and works across web.
Pitch Diameter The measure of a gear or cylinder, determined by diving the circumference by Pi (3.1416).
Plasticizer    A substance added to materials to impart softness, flexibility, workability, elongation and dispensability.
Plasticizer Migration   The migration of liquid plasticizers from some plastics into an adhesive and/or face material. Often causes excessive softening or degradation of adhesives.
Plasticizer Resistance   Plasticizers can migrate into adhesives and/or inks and cause a breakdown, resulting in loss of adhesion to the substrate. If
the adhesive or ink is formulated to resist the plasticizer, the breakdown may not occur.
Plate    The image carrier in letterpress and flexographic printing.
Plate Cylinder   There are two types of plate cylinders; the integral, with the shaft a permanent part of the body and the de-mountable, in which the shaft is removable to receive a multiplicity of bodies of varying diameters, and in some cases face widths. These plate rolls are undercut in their diameter so as to accommodate various thicknesses of mounting tape and plate materials.
Platen Press   Printing press in which a flat surface bearing the paper is pressed against a flat surface bearing the inked type. PLIABILITY
See flexibility.
Ply    Each layer in a multi-layered structure.
Point   Printer's unit of measurement to designate type size. There are 12 points to a pica; approximately 72 points to an inch. Also, a term used for an expression of thickness of a sheet of material in one-thousands of an inch increments, I.e. 7 point = .007" thick.
Poise    The unit of viscosity, expressed as one dyne per second per square centimeter.
PKG-675i
Polar Solvent    Solvents with oxygen in their molecule, I.e. alcohols, water, esters, etc.
Polarity    Refers to the relative surface charge of the material, resulting from the molecular structure of the adherent surface.
Polycarbonate    A high clarity film having the versatality of acetate with the durability of polyester.
Polyester   A strong film having good resistance to moisture, solvents, oils, etc., usually transparent, although available with opaque
and metalized finish. A clear complex ester formed by polymerization or condensation. Excellent strength, clarity and dimensionally stable.
Polyester Liner   A polyester film that is silicone release coated. It provides an excellent die-cutting surface and is also used on overlaminating films to provide a smooth, glass-like surface of adhesive.
Polyester Metalized Film    A clear polyester film, vacuum metalized on one side to provide a metallic look.
Polyester Overlam    A clear, glossy polyester film coated with clear acrylic adhesive. Can also be supplied with a matte surface.
Polyethylene   A tough, stretchy plastic film having very good low temperature characteristics. Also used a great deal for producing semirigid
recyclable bottles.
Polymer   A compound formed by the reaction of simple molecules called monomers, having functional groups that permit their
combination to proceed to high molecular weights under suitable conditions. A long-chain molecular structure.
PLS-875-banner_300x150
Polymerization    A chemical reaction initiated by a catalyst, haet or light, in which monomers and/or oligomers combine to form a polymer.
Polypropylene   Similar to polyethylene but stronger and having a higher temperature resistance. Various thermoplastic plastics are
polymers of propylene; excellent clarity. Also used in various thicknesses in the printing of labels as well as backing or liner materials.
Polystyrene   A thermoplastic produced by the polymerization of styrene. The electrical insulating properties are outstandingly good and
the material is relatively unaffected by moisture.
Polyvinyl    Refers to a group of resins formed by polymerizing various vinyl monomers.
Polyvinylidene Chloride    A usually very thin transparent film with excellent resistance to acids, water and organic solvents. Saran.
Poor Trapping   Condition in wet printing that results when less ink transfers to previously printed ink than to unprinted paper. Also called under-trapping.
POP Point of Purchase.    The location at which a product is sold, the store or retail counter.
POP Display    The displays or merchandising units used at the point of purchase.
Porosity    The property of paper that governs the degree of permeability, I.e., the passage of a substance through it.
Post Cure   The continuation of a polymerization (curing) process within a UV ink or coating, after exposure to UV radiation has been
terminated.
Pot Life    The time period during which an adhesive or coating remains effective and workable.
PP    Polypropylene.
Pre-Separated Art   Artwork in which the basic layout, register marks and major color is prepared on illustration board and each additional color plate is drawn on a separate sheet or film overlay.
Press   In-Line Press with the printing units in-line.
Press Proofs   Printed sections of substrate material made on a press to allow for approval or final corrections before the production
printing run is made.
Need more information?  Visit Muratec America here
-=Good Selling=-

COVID19 "Remote Working" Day Seventy Three of Sales

When I posted a blog on Friday of last week I had no intention of writing one today.   My thoughts moving into this week was to post the most important press releases, answer some topics and take a much needed break from both jobs. That also meant no Monday night email update.

As sales people are we every really on vacation?  Before email and the internet vacations were easier and that's because we really weren't  connected like we are today. I can still remember when vacations were real vacations no email, no cell phones, no computers. Now vacations are merely time off when people are not expecting you to work, however if you want to make the bucks then I guess we're always working in some fashion.

I had a few things to clean up this AM.  One was to process the small A4 order and other duties included following up via email with some opportunities that may have legs this week to close.

It was Saturday in about mid-day after pulling weed duty that I checked my email and saw that email.  The email was simple "cancel". It was from an account that was suppose to have a delivery last week, however due to a truck issue we had to reschedule.  I remained calm and thought WTF happened? I continued to scroll down and saw an email from our AR person about a snafu with the account that stated cancel.  Mind you this is Saturday mid-day now, my AR person emailed that account (and me) back and then placed a call to that account to clear things up.  Before I could do anything she had already straightened everything out and all was well with the account.  Now she probably won't read this but I thought a public shout out was in order for going above and beyond for the best of the company.  Awesome Job!

It was about 9:30AM and I already logged a couple of hours and was just about to wind down when I received a call.  That call turned about to be a referral (I do love referrals) and they were in need of replacing an ancient Xerox copier.  No time like the present, I asked if he had time for a quick meeting, the answer was yes and the proposal will be going out on Wednesday of this week.  I have no problem with doing the quote tomorrow night.

Thus my first day of vacation ended up with logging almost three hours.  The rest of the day was filled with errands, more weeding and then relaxing in the sun.  The only thing I had missing for the afternoon was a cold beer and tequila.   Drop the tequila in the beer and it's my favorite on a hot afternoon.  The beer and the tequila was taught to me by Ernersto while on a Presidents Club Trip in Cabo San Lucas some seven years ago.  It's now my go to drink during the summer.

Tomorrow will be work or vacation?  I had some things to do in the AM and hope I'm done by 9AM.

-=Good Selling=-

The Week in Copiers 5 Years Ago This Week

The Week in Copier Last Week of June 2015

It is vacation week for me for my day job, however there's no vacation for the Print4Pay Hotel work.  My daily blog on working remote will be put on hold until I return.  Who knows maybe something will break during the week that I'll be able to write about.  Even though I'm on vacation we know we're never really on vacation anymore.  

Enjoy these awesome threads from 15 years ago this week!

Canon U.S.A. Ranked #1 in Total A3 and Monochrome Copier, Monochrome Printer Segment 6 in Gartner Market Share Report

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on Twitter @CanonUSA. +Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. 1 Gartner, Market Share: Printers, Copiers and MFPs, Distribution Channel and Customer Type, All Countries, 2014, April 16, 2015 View source version on businesswire.com: http://www.businesswire.com/ne...e/20150625005759/en/ SOURCE: Canon U.S.A., Inc. Canon U.S.A., Inc. Kim Tucker, 631-330-4605 kitucker
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New EFI Fiery Products Bring the Latest DFE Technology to Konica Minolta bizhub PRESS Engines

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EFI Fiery IC-308 DFE drives Konica Minolta bizhub PRESS C1060/C1070/C1070P/C71hc/C1085/C1100 engines for light- and mid-volume print operations. It also includes support for Adobe ® PDF Print Engine 3.0, Adobe's latest PDF-native rendering platform, and integrates with EFI MIS and web-to-print systems, as well as with third-party prepress workflow solutions such as Agfa :Apogee™, Kodak™ Prinergy™ and Heidelberg ® Prinect ® . Konica Minolta bizhub PRESS C1085/C1100 users requiring higher-volume
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Stampeders Announce Partnership With Konica Minolta

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awards and recognition, including placement in the Leaders Quadrant of the 2014 Magic Quadrant for Managed Print Services (MPS) and Managed Content Services (MCS). Konica Minoltahas been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.KonicaMinolta.ca and follow Konica Minolta
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Konica Minolta expert named to TAGA Board of Directors

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Managed Content Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.kmbs.konicaminolta.us and follow Konica Minolta on Facebook, YouTube, and Twitter @konicaminoltaus. # # # Press Contact
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3 Reasons Copier Dealers Need to Offer Managed Services

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There’s no question that resellers of printers , copiers and multifunction peripherals are under pressure to diversify. The reason is simple: Demand for their products and services is on the decline as cloud and mobility continue to chip away at the need to print images and documents. The move toward the paperless office, fueled by the proliferation of smartphones and tablets, has reduced the need for printed pages. More and more, users turn to their mobile devices to view and share
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Industry Notes 6-14-2015.pdf

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Ricoh Signs On As Leapfrog 3D Printer Reseller in Europe

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According to Ricoh, they’ll provide a complete support package for Leapfrog 3D printers, and that includes an option to add those 3D printers to an existing Ricoh imaging print service contract. “The partnership will initially be available to customers in Belgium, Germany, The Netherlands and the UK, with wider availability across Europe during 2015,” says Jacques van Wyk, the COO of Ricoh SA. The companies say the deal will initially focus on customers in the education sector and expand to
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Ricoh's PrintNX

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Hey Guys, Have anyone of you sold and installed the Ricoh PrintNX solution? Can you give me some feedback (Both good bad)? Also if you also install other competing solutions like Papercut, Equitrac, UniFLOW, etc please compare and contrast the different solution with Ricoh's PrintNX. Thanks, Vince
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Re: Document Storage on Canon MFP's?

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Canon Mail Boxes are awesome. IMO they are slightly superior to Ricoh's Document Server because you can password protect individual mailboxes to prevent visibility of peoples' files. You can have up to 100 mailboxes. Many customers use Mail Boxes as a built-in feature for secure release, because again with Secure Print the file name is visible. The only drawback with Mailboxes is that it's not available on every model. The models that have it are 4200 series, C5200 series, 6200 series, C7200
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Re: Document Storage on Canon MFP's?

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Here's what I found in a security brochure for Canon MFPs: Mail box imageRUNNER ADVANCE systems offer an onboard secure printing workflow. For example, a user can store print jobs to a password-protected Mail Box on the device. Later, that same user can walk up to the device and enter the Mail Box password to print the job as needed. Advanced Box is the collaborative storage space on imageRUNNER ADVANCE systems. Advanced Box enables users to store electronic files within a multitiered folder
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Ricoh MP 3554 Muni Quote.pdf

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Savin MP C2503SP.pdf

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Increasing Sales Influence By Growing Your Digital Tribe

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Increasing Sales Influence By Growing Your Digital Tribe Posted on June 25, 2015 by Print Audit By West McDonald, Vice President of Business Development, Owner, FocusMPS LinkedIn has quickly become a must for sales influence. If you are new to LinkedIn and social selling, job number one is to begin growing your tribe. The larger your tribe the more selling influence you gain. According to IDC , 44% of social buyers found potential vendors by looking at shared connections on LinkedIn. And
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Photizo Group Selects Auxilio as Leader in Managed Print Services

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in managed print and document services. Photizo Group classifies this index of elite providers from across North America, Europe, Africa, and Australia as a lens to view the current landscape of MPS. “Auxilio is set apart from other MPS providers given its unique methodology in serving providers in the healthcare space. With its comprehensive, vendor-neutral program clients realize a host of benefits across the spectrum of cost-savings to compliance. It is this considerate approach that sets the
Blog Post

New Ricoh Signature Series Color MFP's on the Web

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, found the MP C3003 and yes, Ricoh is now listing models like the Essential and the Plus . I also noticed that they with the MP C6003, there is now an MP C6003 Performance !! Now, I'm on the Ricoh USA at least once a week if not more, and this was a big shock to me. I'm not against it, but maybe there should have been a notice to sales people about this, right? I muddled through the call, secured an appointment with the prospect. But, we're not done yet! For all of use that either work for a Ricoh
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Canon U.S.A. Soars to New Heights as It Sponsors the Albuquerque International Balloon Fiesta®

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news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA and @CanonUSAimaging. About the Albuquerque International Balloon Fiesta The Albuquerque International Balloon Fiesta is an annual festival of hot air balloons that takes place every October in Albuquerque, New Mexico, USA. It is the largest gathering of balloons and balloonists in the world. For details on events, schedule, entertainment and photographs visit our
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Xerox Medicaid Management Information System Receives Federal Certification

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NORWALK, Conn.--( BUSINESS WIRE )-- Xerox’s (NYSE: XRX) Health Enterprise platform, a next-generation Medicaid Management Information System (MMIS), has received full federal certification in New Hampshire. This is the first instance of certification for Xerox Health Enterprise, which is also being used in Alaska and is under development in four other states. “The CMS certification validates Xerox’s significant, ground-up investment in this comprehensive solution for modern Medicaid program
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Savin 3510SF.pdf

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Savin MP 4054SP proposal.pdf

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Savin MP C2200W proposal.pdf

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Re: Document Storage on Canon MFP's?

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awesome, thanks everyone!
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Re: Need Some Help with Canon Solutions

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Thanks for this! Which beings me to another question. On my Ricoh devices, I can set up a scan workflow button (standard feature), I can then program that button to deliver that document to multiple email addresses, foldersandfax numbers(I'm pretty sure of the fax). Thus the user presses the one workflow button and the document is sent to the multiple locations in one shot. Is there a feature like this with the Canon systems,if so is it a standard feature or an option?
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Re: Ricoh's PrintNX

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Hey Vince, I've never had an install of Ricoh PrintNX, sorry can't help with this one.
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Re: Ricoh's PrintNX

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Thanks anyway Art! Anyone else ever install RIcoh's PrintNX? Vince
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Ricoh posting pricing on-line with Get A Quote Button

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This morning I got an industry email that caught my eye: Ricoh to offer discounted MFP pricing quotes from website?  Ricoh has added a new blue button to the MFP section of its USA website that says; “Request a Quote”  Apparently, when an end user clicks on this button, and provides name, company name and email address, an inside sales person that works for Ricoh Direct will respond with a quote (for all A4 and A3 products up to 90ppm, except production print systems)  End users can also
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Sharp CEO Faces Resignation Calls From Angry Shareholders

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Sharp Corp. Chief Executive Officer Kozo Takahashi faced calls for his resignation at the struggling Japanese television and display maker’s annual meeting. “Letting the president stay is unacceptable,” one stock owner said at the meeting in Osaka, without giving his name. “I couldn’t have even dreamed that something like this would be happening. My retirement money is all gone.” Shareholders approved Takahashi as CEO in a vote at the meeting. Takahashi defended the restructuring plans for the
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BTA West to Host Capture the Magic

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breaks sponsor), Hytec, ILG, Impression Solutions, Innovolt, Laser Pros International, Lease Corporation of America, LMI, Muratec, NA Trading and Technology, OKI, PHSI, Print Audit, Supplies Network, SYNNEX, Toshiba, Wells Fargo and Xerox (Aug. 6 reception sponsor). BTA member dealers receive 2-for-1 registration to Capture the Magic. BTA member dealer registration (with a Cirque du Soleil ticket) is $199, which includes the Thursday and Friday educational sessions and dealer panel, Thursday
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Ricoh MP 2554SP Proposal.pdf

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Re: Need Some Help with Canon Solutions

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Art, There are several options regarding scan workflows on the imageRUNNER Advanced devices. Uniflow is a Canon owned option. Also, an embedded or Scan Station from eCopy just to name a couple.
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Re: Need Some Help with Canon Solutions

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Hey Art, As far as I know, NSI Autostore is not supported by Canon. Canon does work really well with eCopy ShareScan though. Depending on the scan workflow you need, a lot of the functions are built into the 2nd generation imageRUNNER ADVANCE platform. For example, Scan to Word, OCR, etc. You can enhance these workflows using the Quick Menu button to create 1-touch shortcuts. I use eCopy ShareScan if customers require Zonal OCR.
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Re: Need Some Help with Canon Solutions

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Hey Art, Yes, it's called the Quick Menu, standard on all imageRUNNER ADVANCE devices. You can program virtually any task to a 1-touch button. Instead of separate Scan and Fax functions, Canon uses something called Universal Send which allows you to send a document via Fax, Scan To Email, Scan to Folder, etc. all at the same time.
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The A4 MFP Disruption Continues to Grow

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In a presentation that I gave last week for a dealer in Virginia, I spoke about what the future will hold for those of us that are complacent with just upgrading our customer base with A3 MFP's. It's those sales people that just pick off the low hanging fruit and they really don't bother with finding net new business. Let's face facts, copier manufacturers want their share of the clicks and they are developing A4 replacements for A3 devices. In the next 24 months we will see more high end A4
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MakerBot Replicator Desktop 3D Printer Wins Red Dot Design Award

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.,is leading the Next Industrial Revolution by setting the standards in reliable and affordable desktop 3D printing.Founded in 2009, MakerBot sells desktop 3D printers to innovative and industry-leading customers worldwide, including engineers, architects, designers, educators and consumers. MakerBot has one of the largest installed bases and market shares of the desktop 3D printing industry, with more than 80,000 MakerBot Desktop 3D Printers in the world. The robust MakerBot 3D Ecosystem makes 3D
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Ricoh Canada Inc. Signs Agreement to Acquire Graycon Group Inc., a Leading IT Services Firm in Western Canada.

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company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo , Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015 , Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD ). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award
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S&P says Japan's electronics maker Sharp in 'selective default'

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Sharp to 'SD'," the agency said in a release. "We also revised the CreditWatch implications on our ratings on Sharp's long-term debt and commercial paper (CP) program to positive from negative." read more here
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Xerox Color C60/C70 Pricing

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Can anyone help me out with some down the street pricing for this unit or if you have pricing from the pervious model the Color 570. Xerox shows it as a color production system and I am trying to put together something from Canon or Ricoh to compete with a large construction company. My take is that is a light production system comparable to the Ricoh 6502/8002 Color Unit or the Canon C9270/9280 Thanks in advance
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The Vision Of HP Inc.'s Future CEO: 3-D Printing, Immersive Computing And Mobile

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Dion Weisler is the Executive Vice President of HP’s Printing and Personal Systems organization, a $57 billion annual revenue business that includes personal computers, mobility devices, technical workstations, printers, graphics solutions, managed-print services, and internet services. He has been named the future CEO of HP Inc. when that company separates from Hewlett PackardEnterprise later this year. His rise at HP has been meteoric, and his prior success at both Acer and Lenovo, including
Blog Post

Peek-a-Boo! Is your Sales Team Creating Social Visibility?

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I know we are all familiar with the old saying, “Perception is reality.” Think of how many times this happens when we meet someone for the first time. Within seconds opinions form and judgements are mentally being made. As the selling landscape continues to transform “Perception is reality” applies to your sales reps digital story. Stop and think about this for a minute………. How they position themselves and the image they portray digitally will determine their “sales fate.” You may be thinking
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Ricoh W3601 June 2015 Proposal.pdf

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Lanier MP C2003SP.pdf

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Re: New Ricoh Signature Series Color MFP's on the Web

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Agree with your comments. Take a look at the Savin website, Lanier website, and the Ricoh USA website. The Savin website is in need of a major update...
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Re: New Ricoh Signature Series Color MFP's on the Web

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Age old channel conflict issue. Does Ricoh Employ a dealer council. Might be a good idea to forward your thoughts to them. Best of luck and good selling...
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Re: New Ricoh Signature Series Color MFP's on the Web

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Get a quote from a Ricoh Professional...Now that's funny. But don't worry the dealers are the most important part of Ricoh's strategy and plans going forward.They can't even updatethe Savin or Lanier site. Being a Savin dealer I have people rather frequently who go on the site and are turned off byhow old and outdated it looks.
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Re: Canon PrismaSync

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Jason: What's your honest opinion on the C700? I saw a live demo on it and wasn't impressed. It was designed to compete with the bizhub PRESS C1060/C1070 which Canon sorely needed, but unfortunately it's way overpriced. The quality of the print was pretty good, however the registration was way off. Canon only seems to sell them when Konica Minolta isn't in the deal.
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Re: The A4 MFP Disruption Continues to Grow

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Meant to also say I do agree with the portion of "what I will do differently." I wish my sales reps would read stuff like this and actually try it in the field instead always selling on price.
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Re: The A4 MFP Disruption Continues to Grow

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We recently picked up the OKI line and have been VERY satisfied with regional mgrs. response to inquiries and problems. The machines are quite robust and produce fantastic color! The manufacturer pays a significant amount towards shipping, a BIG plus for us in Alaska, and a generous spiff to the reps. I don't expect them to last 8-10 years, like the Ricoh A3, but they are selling like hotcakes. Love them!
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Re: New Ricoh Signature Series Color MFP's on the Web

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Will be interesting to see what, if anything, ever comes of it. We have talked a lot before about leads from the manufacturer. Maybe, just maybe, that request a quote will be shared with dealers as well. Of course with is being a Savin dealer I won't hold my breath that "Ricoh" will send us leads. I've gotten a couple in the last few years but they came from the Savin website requests. Not sure what I've gotten from Ricoh lately except heartburn and stress.

The Week in Copiers 10 Years Ago This Week

The Week in Copiers 10 Years Ago for the Last week of June 2015

It is vacation week for me for my day job, however there's no vacation for the Print4Pay Hotel work.  My daily blog on working remote will be put on hold until I return.  Who knows maybe something will break during the week that I'll be able to write about.  Even though I'm on vacation we know we're never really on vacation anymore.  

Enjoy these awesome threads

Konica Minolta Resource Center Welcomes New and Growing Customer Base to Ribbon-Cutti

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and networking technologies for the desktop to the print shop. For the third consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook (@Konica Minolta Business Solutions U.S.A), YouTube (@KonicaMinoltaUS), and Twitter (@KonicaMinoltaUS). Innovation Park at Notre Dame Contact Ann Hastings Innovation Park at Notre Dame +1
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Konica Minolta Signs on as Official Sponsor of the 2010 NHL® Entry Draft

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., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit Facebook and Twitter . About NHL The National Hockey League, founded in 1917, is the second-oldest of the four major professional team sports leagues in North America. Today, the NHL consists of 30 Member Clubs, each
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Konica Minolta Color MFPs Rated Best Overall in Customer Study

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count on Konica Minolta for all of their printing needs.” About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced imaging and networking technologies for the desktop to the print shop. For the third consecutive year, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit www.CountOnKonicaMinolta.com and follow Konica Minolta on Facebook, YouTube, and Twitter. Konica
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Ricoh Type 1013 Printer Interface

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Does anyone have a type 1013 printer interface for sale or trade? Need asap Call Steve 301-332-9821.
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Managed Print Services Selling Consultant

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Managed Print Services Selling Consultant Perry Corporation - Fort Wayne, IN See original job posting at Nationjob.com » Job Description As a regional leader in the imaging technology and office automation industry, Perry Corporation is committed to taking the lead in designing the future of this exciting and evolving industry. If you are a highly motivated professional with the talent we seek, now is the time to join Perry Corporation! A leading consulting firm recently stated "Managed Print
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Savin Website linking to Ricoh-USA

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Have any of the Savin Dealer people noticed that when you click the Products link on the Savin website it takes you to the Ricoh-USA home page? Anyone think that was done by accident?
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How to beat Global Industries aka Xerox

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. #2 All agreements exclude the follwing unless specified on the front of this contract: The two I picked out were hard drives and software/connected hardware. So, I'm assuming if the HD crashes in the copier, its not covered and software/connected hardware is ???? Connected Equipment: It's apparent that you'll also need a "Connected Service Agreement" for third party software, scan issues, and print issues. 5) The toner inclusive paragraph: I'm thinking we all have these now, however is the
Member

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Managed Print Services Specialist

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has become a respected leader in the copier, printer, scanner, fax, digital storage, and consulting world, providing sales and service to all 77 counties in Oklahoma. Position Profile: The Standley Systems Managed Print Services Specialist will be responsible for ongoing pre-sales support, opportunity analysis, demonstrations and value proposition presentations as well as working with other team members to ensure effective implementation and post-sales support. The MPS Specialist must maintain
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Matt Espe rakes in Annual 980K plus 3.4million bonus!

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For the second time in 10 years, Armstrong World Industries has reached outside the company — and its industry — to find its new leader. Armstrong said Friday it has hired Matthew J. Espe as its next president and chief executive officer, effective in late July. Espe, 51, of Newtown Square, will fill the posts last held by Michael D. Lockhart, who stepped down in February. Espe is chairman and CEO of Ricoh Americas Corp., which makes office equipment such as copiers, printers and scanners. It's
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Awesome Futuristic Technology: 17 Cool Concept Printers

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printing device is already capable of growing arteries. Within five years, arteries “printed” by the device could be used in heart bypass surgeries. More complex organs such as hearts, teeth and bone should be possible within the next ten years. Pottery Printer We’ve seen concept printers that will allow you to “pre-taste” your food, print your meal, print your clothes, print replacement organs, so it’s little wonder that a concept printer can also print out pottery. At L’Artisan Electronique, Unfold
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Ed McLaughlin President of Sharp Imaging America to Speak at Las Vegas CEO CFO Group

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be a threat to your confidential information. Since 2002 most digital copiers include a hard drive. It stores an image of every document your office machine has scanned, e-mailed, or copied. Sharp commissioned a survey in 2008 on copier security. The results were that 60 percent of Americans are not aware that copiers store images on the hard drive. Sharp has tried to warn consumers about how a simple act of copying can bring on substantial problems. “All businesses need to be aware of the
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Fuji Xerox New Zealand announces record revenue

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Fuji Xerox New Zealand announces record revenue NBR staff | Thursday June 24, 2010 - 09:03am Office equipment company Fuji Xerox New Zealand has announced a big turnaround in its profit as well as record revenues for the financial year ending March 31. The company has taken a $15.6 million loss in the previous year to a $7.5 million profit before tax, an improvement of $23.1 million. Fuji Xerox New Zealand revenue grew 6.4% from $174.1 million to $185.2 million and Fuji Xerox Finance revenue
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IKON Office Solutions Selects Kofax Front Office Server as a Product of Choice for It

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Mike Dane, Vice President of Marketing, Ricoh U.S., for Ricoh Americas Corporation. "Adding Kofax Front Office Server strengthens our robust portfolio of solutions for our users, and reinforces our leadership position in offering copiers, printers and MFP technologies to our growing customer base." Kofax Front Office Server enables customer-facing employees to trigger back-office business processes directly from familiar, front-office equipment, such as MFPs, desktop scanners and other devices
Member

Reply

Re: Need type 1013 printer interface for FAX4420NF

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Hi Art, yes, I would be interested in just the printer interface with the parallel port, not sure if it also has a USB. The newer type 1013 interface is differenet than the older Ricoh 1013 copier and earlier fax models. The 4420's would work for me. Let me know how much. Thanks.
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C.A. Declines to Apply ‘Continuing Violations’ Rule to UCL Claims

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plaintiff has actual or constructive knowledge of facts giving rise to the claim. Canon sells and leases copiers, scanners, printers and other products to customers. In November 2001, Aryeh, doing business as ABC Copy & Print, entered into a lease agreement with Canon for a copier in which he agreed to pay a monthly fee for a monthly copy allowance, and an additional charge for further copies. Aryeh entered into a second, similar lease for another machine the following February, but began noticing
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4 things to look for when hiring a managed print services company

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important things to consider: Full integrated services There is little point in hiring a company that offers print services for only one printer manufacturer, with no additional services to go with this. Much as green printing is a huge part of MPS, phone auditing, fax auditing and general management of resources all play a key role in management of resources in an organisation. Choose a company that manages every aspect, from audits to management and maintenance of printers, faxes, all in one
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Copier Hard Drive Bill in NJ

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This bill was introduced a few days ago in the State of New Jersey, as far as I know it has not been approved yet. Thoughts, comments, seems to me they (legislators)have not done much homeowrk on this and the bill wishy washy at best.
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Color Copier Bid in SOuth Africa

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Supply, install and maintain Multi function copiers for KZN department of economic development and tourism Description: Tenders are invited for Supply, install and maintain Multi function copiers for KZN department of economic development and tourism (Sr no 2) Location: South Africa Last Date of Document: 27 Jul 2010 Bidding Deadline: 27 Jul 2010 Document Type: Tender Notice http://www.tenderszeal.com/ten...1110&pid=6485829
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Need type 1013 printer interface for FAX4420NF

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Need this if you have one either new or out of an existing fax with this option for normal PC printing. I think it has a parallel interface on it, maybe a USB. Product code is 430424, but can be 430425 or 430426.
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Ricoh MPC4000/5000 Need help!

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Can anyone email me a parts blow up of the fuser section? art@p4photel.com, also need to know if this system is using a fuser rollers and not a fuser transfer belt, please help!Art
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Re: matt espe quits

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Chief Executive Officer and President of Armstrong World Industries, Inc. Togashi will also retain his role as Chairman and Chief Executive Officer of Ricoh Americas Holdings, Inc. to manage the asset value and execute governance of all of Ricoh's sales companies in the Americas. Togashi has over 37 years of experience with Ricoh, and also held the position of Chairman and Chief Executive Officer of Ricoh Europe. "Matt has provided outstanding leadership and direction to our organization, first as
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Re: Savin Website linking to Ricoh-USA

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Yes, it's gone now, it was actually if you googled Savin, there was a Products link right there on the google page and if you clicked it, it would take you to the Ricoh home page. We told our DSM and it was gone the next day. May have been up for only a few days. Will check occassionally to see if it happens again.
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Re: Digidocflow help!

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I am pretty sure it is running on both it was integrated with at least one Ricoh MFP. After some research because of this integration and direct connection with the Ricoh MFP then I will have to come after it with much more customizable and robust solution that will be integrated with Sharp technology. Thanks for you thoughts.
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matt espe quits

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wow didnt see this one coming
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RANCHO SANTIAGO COMMUNITY COLLEGE DISTRICT

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Approval of Contract with Xerox Corporation Action The administration recommends approval of the contract with Xerox Corporation for multifunction copiers and related software and services pursuant to the Master Service Agreement No. 1715 awarded by the State of Nevada on behalf of the Western States Contracting Alliance (WSCA) and approved for usage by the State of California pursuant to the California Participating Addendum Master Price Agreement No. 7-09-36-06 for the purchase and/or lease
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Mason City, Iowa

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Administrator recommending approval – NON BUDGETED Reso. approving the purchase of a multi-function color copier/printer/scanner from Advanced Systems, Inc., of Mason City, Iowa for the Growth Development and Planning Department
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Digidocflow help!

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Attention all the Ricoh gurus out there. We won a large bid and replacing Ricoh MFP's with integrated Sharp technology. One thing that was discovered after the negotiation is that they are using DigiDocFlow which is a proprietary Ricoh product. I really do not want to re-invent the wheel. I would like to integrate the current digidocflow with Sharp MFP's there has to be a way to do this. I may need to contact nuance digidoc directly. Just wanted to tap all the brillant minds out there if there
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Re: Ricoh Type 1013 Printer Interface

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not here, I have print/scan unit new in the box Type3030, I'd sell it for $50!
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Re: Whats your average MFP Sale?

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Single-machine under 60ppm: $7,500 Single-machine over 60ppm: $12,000 Color under 60ppm: $8,500 Color over 60ppm: $14,000 A4 desktop MFP: $1,200 A4 MFP: $5,000 B/w Printer: $750 Color printer: $1,000
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Re: matt espe quits

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Ricoh takes another hit... http://www.marketwatch.com/sto...reflink=MW_news_stmp Word has it that when he peeled the layers off the onion, he knew he would be deemed a failure...
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Re: matt espe quits

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As Bill W told me this AM, maybe the view from 30,000 feet was something Espe wasn't about to fall in love with. I thought this was a dynamic move for Ricoh, they needed someone like Espe at the head of the wheel. Now, I'm thinking something is drastically wrong with either the current business model or the Ikon/Ricoh thingy. Time will tell. Would like to hear from others on this!
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Re: How to beat Global Industries aka Xerox

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quote: Originally posted by Art Post Connected Equipment: It's apparent that you'll also need a "Connected Service Agreement" for third party software, scan issues, and print issues. Are you saying your agreement covers third party software issues? So I can call your tech support if my MS Word stops printing? (even though everything else still prints).
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Re: matt espe quits

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While Espe's new gig rewards him handsomely, a review of Ricoh financials show why he jumped Ship so soon: http://www.wikinvest.com/stock/Ricoh_%28RICOY%29/Data He did not want to be at the Helm when Ricoh became the first MFP manufacturer to ask for a bailout. Land Ho!
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Member

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Re: Monthly Quotas

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quote: Originally posted by Art Post: I've been around for 30plus years and I have 40K and a decent base of account, however in the NY metro area, we have comepetition from EVERY Direct Branch plus many dealers all competing for the same business or buying accounts. I feel you there. Down here in DFW, we have 8 other RFG competitors including RBS & IKON on top of Direct Branches for most manufacturers, and it seems like ever since the Xerox acquisition of Global a few years ago, everything has
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Re: Monthly Quotas

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3 years in the biz at 30k - any feedback on GP versus total sales volume for dealerships?
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Re: Monthly Quotas

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I loved selling GP, at least I could figure out how much I made when I walked out of the place with an order, today's complicated plans are only designed to confuse you with %'s, levels and bonuses. BTW, I've posted a few polls in the Pollig section related to quota's and systems. Would like to hear from others on this topic. Art
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Re: Need type 1013 printer interface for FAX4420NF

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I don't have one new, however have a 4420NF with the printer interface. Can sell entire unit or part.
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Océ Receives GEICO Partnership Excellence Award

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Production Printing Systems division Media & Analyst Contact: Carro Ford Weston Phone: 859-771-5091 carrof@earthlink.net About Océ Océ is a leading international provider of digital document management technology and services. The company’s solutions are based on Océ’s advanced software applications that deliver documents and data over internal networks and the Internet to printing devices and archives -- locally and around the world. Supporting the workflow solutions are Océ digital printers and
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Matt Espe has decided to resign his position

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Today we are announcing a change in leadership as Matt Espe has decided to resign his position as Chairman and CEO to accept a CEO position at Armstrong World Industries, a publicly traded global manufacturer. I will assume the role of Chairman and CEO of Ricoh Americas Corporation effective July 1, 2010 in addition to my responsibilities as Chairman and CEO of Ricoh Americas Holdings, Inc. I have attached a copy of a press release we issued this morning to announce this change in leadership
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Global Image Charge Wording

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automatic meter reading device periodically. Minimum Monlhly Payments are due whether or not you are Invoiced. If you have a dispute with the Supplier regarding the Equipment, you shall continue to pay us all Minimum Monthly Payment and Excess Per Image Charges withour deduction or withholding any amounts. You authorize us to adjust the Minimum Monlhly Payments by not more than 15% to reflect any reconfiguration of the Equipment or adjustments to reflect applicable sales taxes or Ihe cost ofthe
-=Good Selling=-

The Week in Copiers 15 Years Ago This Week

The Week in Copiers 15 Years Ago for the Last week of June 2015

It is vacation week for me for my day job, however there's no vacation for the Print4Pay Hotel work.  My daily blog on working remote will be put on hold until I return.  Who knows maybe something will break during the week that I'll be able to write about.  Even though I'm on vacation we know we're never really on vacation anymore.  

Enjoy these awesome threads from 15 years ago this week!

Savin 2518/Ricoh Aficio 1018 NIC

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NIC for sale - not in box - we installed for customer then they decided to connect parallel and share. Paid $275 for it, will sell for $200 including shipping.Product code 410778
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Ricoh Off Lease Equipment

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1013F with 200K, needs drums, unit has run great since day one. May also need PM. $275 Plus Shipping1018 w/Fax and Cabinet with approx 180K, $675. Plus Shipping.These units are coming off a 36 month lease and I am trying not to return to the leasing...
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“RICOH AND SUN™ JAVA™ SOLUTIONS

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Source Solution category entries may be for small or large applications and will be judged on their perceived and expected benefit to the community of Ricoh Embedded Software Architecture and Sun Microsystems Java™ Micro Edition developers. All signed application and registration forms must be received by December 31, 2005. “Ricoh’s dedication to research and development has been able to propel our company forward and create advanced and innovative technology. We are pleased to work with Sun
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Rental Agreements for Ricoh

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Are there any 1 year rentals available from Ricoh Corp?
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Xerox info

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https://www.citigroupgeo.com/pdf/SBD68319.pdf See info at this link on Xerox
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Ricoh 1232C

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If you have one of these new in box, please give me a call if you are willing to sell. I need a replacement unit for one which has failed.My mobile # 352-665-0168
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EFI Fiery Question

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I have a customer who has a Canon CL5000 and a CLC300, (also a 2190 & 2090 ricoh), they are currently using Doc Builder from EFI for thier Canons. His question: Since he is alrady using Doc Builder on the Canons, can he also use this for our new color device or any other copier that uses a fiery? Thanx
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Re: Savin 4035 with fax option

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Memory Lock is a feature that allows incoming faxes to be stored, and not printed until an ID Code is entered to retrieve the fzx. On page 38 of the Advanced Features Fax Reference Book explains how to activate this option. If you need the owners manual, we are a Savin dealer, and I can email the pdf file.
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Re: Upgrading Memory on 2018d Fax Option

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A Tech Instructor at Ricoh told me that memory cannot be upgraded on the 2018d with the all-in-one print/scan/fax option. The system comes with 192mb RAM and the fax option has 160 pages of fax memory. However, if customer is sending out 50 pages of loan docs using legal paper, and has more than 25% coverage, the memory cannot hold the load. And there is no way to partition the memory so only the fax can use more of the 192mb. My only option was to propose a 4410L with Feature Expander as
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Re: Leads in New York

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Johnson Vice President of Sales OFFICE(S) American Technical Ceramics Corporation One Norden Lane Huntington Station, NY 11746 Phone: 631-622-4700 Fax: 631-622-4748 http://www.atceramics.com/contact/index.asp -------------------------------------------------------------------------------- Digital Railroad, Inc. http://www.digitalrailroad.net WHAT IT DOES It provides Web-based application services for managing, marketing and selling images in the professional photography industry. EVENT 06-14-2005
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Re: wireless scanning

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No special project at this point, going to set up some different wireless products in our office to learn. Checking to see what functionality we can get with a 3rd party wireless print server like netgear ($100) vs. Savin ($300)
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wireless scanning

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Has anyone hooked up any of the Savin MFPs - 4022sp with wireless NIC and used them to scan? I know the wireless works for printing but wasn't sure for scanning.
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Re: IS300e scan to folder

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Set up directly through WIM. Also try and browse to the shared folder from another PC on the network. When you 'test' the connection what error is thrown back at you?
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Re: 240w, PDF clipped prints *SOLUTION*

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I just came from an account. They are running Acrobat 7.0, they are able to scan to pdf, when they try to print they are only able to print a few inches of the drawing and the rest of the page is blank. A few times the Plotbase server just hung, we have 512MB. We then came up with an Adobe Acrobat error, I clicked to send the report to MS and was then prompted that there is a problem with Adobe Acrobat 7.0, the MS prompt told the customer to contact Adobe. The customer is going to contact them
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Re: Savin 4035 with fax option

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We currently use the memory lock for HIPPA compliance in medical installations. Also you may want to check into reverse order printing, this will cause all faxes to receive to memory and print page 1 on top ready to read.
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Re: 240w, PDF clipped prints *SOLUTION*

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FYI There have been scanning problems with pdf's and Acrobat Reader 7.0 on the 2045/Savin 4045's that required firmware upgrades.Hope it's not related.
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Re: wireless scanning

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Dean, We are a Lanier dealer, and working on some wireless antenna's to see which is the best for scanning. We have connected one of our Kyocera color mfp's wireless on the scan side and wow'd a customer who just deployed a wireless we set up for her. Send me an email at mstavley@lonestarcopiers.com and will update on our progress. What type of project are u working on? Matt Stavley
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Re: wireless scanning

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You can get wireless access points for under $80. Connect anything wireless to USB or I prefer RJ45. An ethernet cable to Ricoh device network card. Easy to setup and reliable.
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OKI to release new MFP Color

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I was at a preview of this new MFP from OKI (the printer compnay). OKi told us that HP has failed with thier current MFP strategy and they are going to sign a "select" 100 dealers across the nation for their new product line. I sae the new ES3640 in their lab. Color qiality was excellent at 1200 x 1200 dpi and four bit color. The unit comes with a single pass duplex color scanner, Scan2Network, Scan2eamil, Scan2folder 1 GB of RAM, 20GB HD, and Fiery, plus Network scan2fax through Zetafax, PSII
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MERGING ELLIPSE INFO ONTO A TEMPLATE AND LAN FAX

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Hi Guys Hope everyone is well, Just a quick one- We have a customer that uses ellpise( basicaly the same as SAP) . They are currently printing out the data from elipse then the go and make copies and merge the data with a standard template, and then the fax this out. Their question to us is- do we have a solution that may help them where they can automaticaly LAN FAX the data out but with the information already merged into the template.
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