MFP Copier Blog

Copier Industry Update March 17th, 2019 (with comments from Art)

Xerox making moves to sell itself?

- Submitted paperwork to the Securities and Exchange commission to create a new holding company that would wholly own Xerox as a subsidiary

- Industry analysts are speculating what the purpose of this move is, including following possibilities:

o Keeps owners of Xerox (i.e. Carl Icahn, Darwin Deason, etc.) from being liable to pay the $1 billion that Fujifilm is suing for not honoring original acquisition agreement

o Making it easier to sell Xerox, it its entirety or parts of it

o Company may be more attractive for HP to acquire

Xerox wins production print contracts

- award from Ballyprint of Northern Ireland o installed a Xerox Iridesse production color laser system with 6 toners

o reasons for choosing include: silver and gold spot-colors

maximum sheet size of 330x488mm

print at speeds up to 120ppm

handles media up to 400gsm

maximum resolution of 2,400dpi.

- Award from Lithomaster, a commercial printer in Johannesburg, South Africa o Installed a Versant production color laser system and a D125 production b/w system

Mega dealer hires solutions expert

- Flex Technology Group, headquartered in Mesa, AZ announced it has hired Steve Behm as its new Vice President of Professional Services

- "We’re thrilled to add Steve’s leadership experience and expertise to our executive team," says Tom Callinan, President of Flex Technology Group. "We’re investing in expanding our professional services and support capabilities across FTG, and Steve will lead this initiative. His impressive background will be a key driver in our continued growth."

- Steve was previously Vice President of Sales Americas for DocuWare Corporation, a large vendor of document management and ECM solution software and services

Note from Art: Steve's a talented Exec, I had the chance to interview him a couple times at DocuWare.  I'm exciting about his new role and can't wait to see that he achieves!

Dealer acquisitions update

- MCS of Gaithersburg, Maryland, announced the sale of their Konica Minolta dealership to Production Print Solutions (formerly MCS Services, Inc.)

o MCS will focus on core mail manufacturing equipment solutions including industrial inkjet systems, industrial tracking systems and high-speed inserting systems

o Production Print Solutions is third-party maintenance provider for Oce’ printers with Canon sales and service relationship

- RJ Young, headquartered in Nashville, TN, announced it has acquired Automated Imaging Systems (AIS) of Louisiana

o Now has over 600 employees in over 30 sales and service locations across nine states

Note from Art: Wow, 600 employees and covering nine states, it may just be a matter of time before they move East.

Papercut signs up new dealer

- Announced it has authorized VLCM of Salt Lake City, Utah

- Will acquire Papercut software solutions from distributor, ecoprintQ Inc,

- VLCM is dealer for Canon and HP

Papercut wins school contract

- Award from Suffolk Public Schools of Virginia

- spent just under $300,000 this year to convert the 10 schools with 163 output device

Laserfiche announces sponsorship

- Laserfiche, a vendor of DM and ECM software, announced its sponsorship of Clippers SciFest SoCal

- hosted by the LA Clippers and the USA Science & Engineering Festival

- will take place March 22-23, 2019

- features student exhibitions, large-scale displays of STEM in action, hands-on activities from leading STEM organizations and live demonstrations

Canon launches new WF solution

- now offering Océ PrintSight Software

- designed for print-for-pay businesses to monitor their Océ Arizona, Océ Colorado, and Océ ColorWave printers

- real time reporting on ink usage, media type printed, square footage, print time, machine status, and more

- pricing not announced

Note from Art: There's no mention of a costing program, I see the ink usage and the square foot usage. Would be great software if the user could have the square foot cost per square foot for a color image

Canon wins university MPS contract

- award from the University of Arkansas

- included a print management solution (aka follow me printing)

- students will be charged $0.02 for b/w and $0.20 for color pages

Canon closes R&D facility

- announced it has shut down a research and development lab in Sydney, Australia

- was originally opened in 1990

- "has fulfilled its original purpose"

MIT vendor hires MPS expert

- Continuum, headquartered in Boston, Mass, provides a proactive platform that integrates intelligent software with expert services for managed service providers (MSPs)

- announced the appointment of John Schweizer as its first Vice President of Office Technology

o dedicated position for the office equipment (OE) market

o was formerly a senior executive with Global Xerox and Ricoh

- Continuum monitors more than 1 million endpoints for its 5,800 partners

Note from Art:  Would have been a cool gig for Greg Walters!

HP launches new A4 color inkjet MFPs

- features new "smart" capabilities – including advanced custom shortcuts

- enterprise-level security features

- 39% more compact than previous OfficeJets

- standard 35-page automatic document feeder

- multi-step scan to cloud or email workflows can be created and activated with single click

- scan to editable, searchable documents

- WiFi connectivity

- OfficeJet Pro 9025 comes with dual scan ADF for MSRP of $329.99

o Top speed of 20ppm in color (based on 5% coverage per page per color)

o 500 sheet paper capacity

o 1200x4800dpi

o 2.65" color LCD

- Security features include; secure erase, secure boot with self-healing, control-panel lock

- Optional Instant Ink Business plan for users printing 700 pages per month and costs $19.99 per month

- OfficeJet Pro 9025 has MSRP of $329 o 24 ppm based on 5% ink coverage per page

o duplex scanning at up to 15 ppm

HP wins production print contract

- award from Maritime Labels and Packaging of Nova Scotia

- installed an HP Indigo 6900 production color system

- will use to produce digitally printed shrink sleeves to its clientele, including craft beer, wine, spirits, cider, spices, juices, and nutraceutical brands

HP recalls batteries due to fire hazard

- recalled 78,500 batteries used in laptop computers and mobile workstations

- batteries could overheat and cause fire or burn hazards

White House sends print to wrong printer?

- According to reporter Vicky Ward, former White House Counsel Don McGahn accidentally sent a print job to a printer in Gary Cohen, former National Economic Council Director in May of 2017

- Apparently did not realize that there were more than one "HP Inkjet 3500" printers in the White House

- The print job supposedly was the letter signed by President Trump firing FBI Director James Comey

Note from Art:  Geez, that would explain the leaks! I said it's time for secure print solution or just teach the dummies how to use secure print from the printer driver.

Ricoh to partner with M-Files

- Ricoh announced it will partner with M-Files in the country of Australia for its DM and ECM solutions

- "Ricoh customers are increasingly looking for smarter ways to manage their documents. M-Files complements Ricoh’s existing offering. A number of our partners already work with M-Files, including ABBYY and EzeScan, and we look forward to leveraging the wider M-Files community through this partnership and M-Files’ solutions catalogue."

Ricoh launches new production inkjet

- Now offering the Pro VC20000 continuous feed color inkjet system

- Designed for transactional printing of bills, statements, direct mail, etc.

- Top speed of 75 meters per minute

- 600x600dpi

Toshiba investor wants to change board

- U.S. investment fund King Street Capital Management LP said it will propose board director candidates for Toshiba Corp

- "We intend to propose the nomination of a slate of new independent directors," including King Street’s cofounder, Brian Higgins, "to replace a majority of the [Toshiba] board" to assist the firm’s historic transformation, the fund said

- expected to include a corporate turnaround expert

- "dramatic change" in the composition of the board is important, said the fund

- "a different type of board" is now needed to lead its turnaround plan.

- "Toshiba cannot afford complacency at any level"

Note from Art:  Word on the street is that TABS (Toshiba American Business Solutions) is having a rough go of it.  Toshiba Tec not happy and tired of investing in TABS, also another rumor has it that there has been or will be job losses at TABS. Frak, April 1st is right around the corner.

Worldwide MFP market to return to growth?

- Report published by Market Insights Report

- Claims that the worldwide market for MFPs will grow at a CAGR (cumulative annual growth rate) of 3.43% by 2023

Marco launches new MPS program

- Mega dealer headquartered in St. Cloud, MN

- "Per User, Per Device Pricing Model"

- No meter readings

- "unlimited print model"

- Consistent monthly invoice

- Pricing tied to number of devices and number of employees using the devices

- Easy to bundle with managed IT services offering

Note from Art:  Sounds like seat based billing to me. Hoping Marco does not expand into NJ!

New Players, New Rules, New Game.

One thing few in the Imaging Channel want to discuss is the innovative processes which will replace much of the old way’s deliverable. The glory days of selling print equipment and its services are just beginning for some innovative thinkers and ending for some others.

All things do in-fact change. Even those who refuse, eventually are forced to change. No one can circumvent progress regardless of their marketing strategies or their hopes that current circumstances remain a little longer. 

“Those who say they are waiting for the right time to change usually prove they can’t tell time.” 

The old-way always experiences more struggles to re-invent themselves, then the creators of the new way. The new approach is so focused on the customers desired outcome, and they are minus the baggage to the way things are or used to be. The new ways very existence is to defeat the old way. This reality is why legacy players must have the courage to explore how to defeat themselves ahead of the innovators.  

The end user's realities of printers, MFP's and their services are giving birth to innovative processes from customer-centric organizations. Customer-Centric Innovators will take the old-way's great relationships as they educate those customers on how selfish, and costly their product-centric vendor is.

I think some in the Imaging Channel have been missing the point of innovation. It seems many still believe their innovation will be a result of product enhancements — innovation in the Imaging Channel just like nearly all innovation. Comes as a result of new processes, or the means to a customers desired outcome is enhanced or completely changes, thereby providing the customer with a better experience towards reaching those outcomes. 

Who wants to create the new rules, with me?

A new customer-centric deliverable will be an A4 strategy and will focus on 80-85% of the market which continues being oversold A3 equipment. The new scalable model will be void the high cost of servicing the extremes on the deliverable’s edges. These innovative resellers will run from production print a 2% or less market share; they will focus on replacing the millions of A3 copiers and MFP’s which produce 7,000 pages a month or less. There are 10 of millions of these devices. 

Remember, Innovators don’t play by yesterday’s rules. Innovators create new rules. The greatest threat to the Imaging Channel’s dealers. Is losing a vast majority of their A3 MIF (Machines in Field) to a customer-centric innovator who delivers the better experience of A4. 

As I discussed in the video, I produced on the struggles of Hertz caused by the rideshare deliverable (UBER). When an Innovative process creates a better experience for a massive amount of the old ways customers to reach the outcomes they desire. The old-way cannot survive on the customers left with them. Usually, Innovative processes are created for the majority of the old way’s customers, customers whose expectations are more in line with the innovators than the legacy providers. 

The innovators will ignore those small percentages of customers who are out of scope in expectations with the majority they seek. The Imaging Channel is too focused on delivering to every potential customer from the highest volume to the lowest volume in the same manner. This everything for everyone is not scalable or profitable in a declining needs market, and the pains of this approach are in fact surfacing. 

The Imaging Channel was born by creating a process to deliver print equipment. Over its life, it grew in its capabilities, as the market grew. Today the market is declining, and so, naturally, everything the Imaging Channel grew into will now decline, as its end-users needs continue declining. It’s not logical thinking that the engine built for growth will remain in its current state. It's now time to build a profitable engine for the decline. 

How the Imaging Channel re-invents itself to thrive off the decline will determine their relevance. One thing is for sure; the innovators will not seek permission or seek compliance from the old way. Instead, they will focus on delivering a better experience to 80-85% of the old way’s customers. 

My friends in all channels come to ITEX April 24th-25th at the MGM Vegas and learn how the disruptions coming to resellers are also opportunities. 

“Innovation is what you find on the other side of the horizon you find it when you can look past what’s in front of you.”  

If you wish to connect on LinkedIn send me an invite.  

See you all in Vegas. 

Ray Stasieczko 

CEO/TEASRA, The Innovation Channel 

Are You Building Relationships Or Burning Bridges?

"Business is all about relationships... how well you build them determines how they build your business"
Brad Sugars

You can be credible, reliable and loving but if it’s painfully obvious you only have your own interests at heart people will see through your charade. They will call you out for what you are, an empty suit.

Are you focused on building authentic and credible relationships with your clients?

Whatever the position you have in sales, you’re the face of the company. You're the living testament of the corporate brand and its values. This places you in a unique position whether you believe or not.

I encourage everyone in sales to think about the following... all of you have blind spots and this might be hindering your sales performance. Here's where I'm going with this.

Ask a room full of sales reps, "How many of you feel your customers would say you're not trustworthy? How many would think you're more focused on your own needs than theirs?" A few may brazenly raise their hands. However, let's flip this and ask your customers, “How many of you trust the sales professionals you work with?” You smell what I'm cooking up here?

No alt text provided for this image

Customers rate a dismal 18% of salespeople as trusted advisors worthy of respect, according to the Harvard Business Review.

CREDIBLE RELATIONSHIPS

Trust. You can't form a credible and healthy relationship without it. Trust is the driving catalyst of buying and this is at the center of establishing credible relationships.

Your ability to build trust and credibility is mission critical to maintaining healthy business relationships. Lack of credibility and how believable you are, will cause your clients to withhold trust. Lack of trust in a business relationship costs you your clients and diminishes your ability to consistently succeed in sales.

Credibility = Trust + Expertise + Authenticity

The more trust you earn and the more expertise you establish, the more credible you and your ideas become, the stronger your client relationships become.

When you're trusted, your clients and prospects are more inclined to accept your ideas. It's because they see you as believable, well informed, and full of sincerity. They know in their gut you have their best interests at heart.

No alt text provided for this image

In building credible relationships...

  • Are you sincere? Do you demonstrate a genuine belief that your ideas are worth your clients and prospects time?
  • Are you placing others’ best interests first? Do your clients and prospects believe you have their best interests at heart?
"Sales professionals lead with their heart and not their wallet"
  • Are you demonstrating integrity? Are you fulfilling your promises? How well does your actions match your words?

CONSISTENCY BUILDS CREDIBILITY

Way too many in sales focus on appearing trustworthy. Social platforms have become a breeding ground for many in sales to play "dress-up" as their walk and talk fails to match their appearance.

It's quite simple, the key to earning your client's trust... follow through on every single thing you say, every syllable and every word that comes out of your mouth.

A true sales professional is keenly aware of the importance excellent customer service plays in their success. It's critical to understand that building loyalty takes time, and in order to build credible client relationships, you need to deliver a consistent and outstanding experience if you're to retain your client’s hard-won loyalty.

Consistency, it's a blend of honesty, discipline and the eagerness to help.

"Unfortunately, many in sales are consistently inconsistent"

Consistency is critically important in gaining and keeping trust, it's your brand promise. It's not about fulfilling the promise once and moving on to your next sales conquest. It's sustained over time and the building of trust nurtures client relationships and loyalty.

No alt text provided for this image

BURNING BRIDGES

Quickest way in sales to burn bridges is to break your promises. Too many in sales treat their customers like widgets on an assembly line. They move them along, take their money, and then make way for the next one; rinse and repeat month over month.

They reel in their customers like fish on a hook with flashy bullcrap and fake sincerity, leaving many less than satisfied with their overall experience. In order to turn your customers into clients, you have to do it right: "the almighty customer" should trump "the almighty dollar" no ands, ifs or buts!

You must stop looking at customers with dollar signs in your eyes and start creating relationships with them. When they see you truly value them, care about them and love them, they'll be clients for life.

No alt text provided for this image
Sales reps who make a habit of burning bridges often wake up one morning wondering, where did all my clients go? 

Plain and simple, keeping your promises builds loyalty. I encourage you to build bridges not burn bridges.

Stop pretending to be somebody you're not. I'm quite confident you don't want your customers to feel like they're being "sold" based on false pretenses. When you're sincere about trying to understand your clients' needs, desires, and what they'd truly love from you, a human connection is made, this my friends is the foundation of trust. You can't develop an authentic, sincere and substantive relationship without this understanding.

BURN THE EGO BRIDGE

It's so typical for many in sales to think they are better than they actually are. So sad to be puffed up in your own ego. The almighty and sales ego can be devastating. When you think you're all that and your sh$t doesn't stink you fail to work hard to make yourself even better. Set aside your inflated ego and reevaluate YOU! Focus not only on what's working for you, but I encourage you to look for aspects you are not succeeding in and do everything you can to improve them.

“A huge ego is a sales growth buzz-kill”

Top performing sales professionals, the true superstars – sell from the heart, are open-minded, curious, collaborative, vulnerable, open to learning and aim for partnerships when working with their clients. These sales professionals have humility and operate without any deception whatsoever. This is a direct conflict to the behavior of ego-driven salespeople.

BUILD THE CREDIBILITY BRIDGE

Your client's need to trust and rely on you as a credible expert. Though it may be uncomfortable, you should avoid at all costs simply telling your client what you think they want to hear and start viewing them as human being, not just as a means to a commission check. Be honest, be upfront, be real, be human and be YOU!

Your clients smell what you're cooking real fast

The bridge to credibility and trust with your clients is to exceed their expectations. Agree as to what reasonable expectations are, and don’t promise unrealistic results. Think about what would be valuable and go above and beyond in a way that your clients will appreciate.

Build bridges not burn bridges 

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

This Week in the Copier Industry 15 Years Ago (Third Week of March 2004)

Can't wait for another four years!  In 2023 I'll be able post twenty years of activity on this site.  Can only wonder what the next four years will be like in this industry!

Enjoy these awesome threads from 15 years ago this week!

UPDATE - Konica Minolta

equipment maker said it aimed for a group operating profit of 160 billion yen ($1.5 billion) in the year ending in March 2007. Konica Minolta, created last August through the merger of precision equipment companies Konica Corp and Minolta Co, estimated it would make a group operating profit of 66.7 billion yen in the current business year, combining both firms' full-year results. "Although it is only six months (after the merger), we are overtaking Xerox (NYSE:XRX - News) to become the No.3 player in
Topic

RICOH INTRODUCES THE AFICIO 2035e/2035eSP

, digital duplicators and wide format engineering systems. Additionally, Ricoh offers a wide variety of document and printing solutions directly and through partners that enhance office productivity and document workflow. Ricoh Corporation directly or through its subsidiaries markets and distributes products under the Ricoh, Savin, Gestetner and Lanier brands in North, Central and South America. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion. Information about Ricoh's complete
Topic

Ricoh #1 "Go Figure"

products are used in both graphic arts applications and for general business color. *Gartner Dataquest Printers Quarterly Statistics, United States, C. Iorns, Feb 2004. About Ricoh Corporation Ricoh Corporation, headquartered in West Caldwell, N.J., is a subsidiary of Ricoh Company Ltd., the 68-year-old leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14.7 billion. Ricoh Corporation is a leading provider of multifunctional document
Topic

Canon U.S.A. Delivers Color

continuing to meet the needs of customers who depend on cost-effective black and white document reproduction," said Sam Yoshida, director and general manager, Corporate Systems Division, Canon U.S.A. "Canon is dedicated to offering businesses of all sizes a wide choice of affordable printing options. These two new products further broaden Canon's already diverse portfolio." Both the imageRUNNER C6800 and imageRUNNER C3100 Series incorporate high-speed monochrome output performance with color
Topic

Documentum Extends Enterprise

. Authorized users can then edit or approve the content, transform it into a required format, such as PDF to HTML, deliver it to a web site staging area, send it to an outside printing agency for high-resolution color production, translate it into multiple languages and distribute it as an XML content chunk for reuse on regional websites or localized packaging or collateral. About askOnce The askOnce technology was created and developed at the Xerox Research Centre Europe (XRCE) located in Grenoble
Topic

Update on 2232/2238

·
are supported through SmartDeviceMonitor on the Aficio 2232C/2238C. However, note that Parallel Printing will not work unless systems are identically configured (ie. with the booklet finisher). Q. Is there a Connect Copy function available with two Aficio 2232C/2238C systems? A. No there is no Connect Copy function for these systems. Q. What is the scanning speed of the Aficio 2232C/2238C? A. Although the current brochure and Sales Information Guide states that the scanning speed is 31/28 ppm
Reply

Re: Dealer Training Programs

I think Ricoh's training is excellent. Our dealership training is conducted at our weekly meetings. We concentrate more on the solution selling training than the hardware/software training hands on type training. We will roundtable our meeting and discuss the different solution sales, new products and solution features. Our dealership does not ultilize Ricoh U as much as they use to, due to the cost associated with each class. Art
Reply

Re: Ricoh Aficio 2131 New Color

Ricoh will be selling the new 311. This system was previewed at the Print On Demand in NYC. Timetable, and I'm guessing is 45-90 days. Art
Topic

Canon 68-16 B-W/Color MFP

·
Just heard Canon is about to introduce a new 68ppm black/26ppm color MFP. Any information from the Canon crew out there?
Topic

Ricoh 240W wide format

Local Dealer Pricing: Ricoh Wide Format 240W Standalone: under $12,000.00 Networkded: under $16,000.00 incl. computer No serv. pricing All info off of a mailing piece
Reply

Re: 2035e/2045e

·
still stuck and Ricoh is telling them tough cookies, that is just the way it is buddy. Thanks Ricoh for taking care of your customers! We will probably be stuck replacing print/scan dimms on 2035's with the E version Print/Scan dimm if it works. We are going to test one in the next couple weeks. That's my soapbox speech!
Reply

Re: Canon 68-16 B-W/Color MFP

·
Here's a press releae regarding the new Canon's: "CANON UNVEILS NEW STRATEGY AND PRODUCTS TO MEET GROWING DEMAND FOR AFFORDABLE OFFICE COLOR Canon Showcases New Hybrid Color-Enabled Black-and-White Multifunction Copiers and Fully Customizable MFP Programming Platforms at "Colorful" Times Square Bash New York, NY, March 11, 2004 — Canon U.S.A., Inc., a subsidiary of Canon Inc. (NYSE: CAJ) and the nation's market share brand leader in color laser copier/printer solutions*, formally announced
Reply

Re: Aficio FW240 NEWS

Have a local dealer pitching it/all info off of mailing piece one of our potential clients received: standalone: $12,000.00 scan/print: $16,000.00 incl. computer 4 "D"/minute 600 dpi 256 shades 1 or 2 roll option bypass tray Optional Sheet Cassette up to 12x18 is front loading Network: "Ricoh Software Provided for DWG Set Processing",Scan to file,Plotter Kind of looks like a 780 digital version w/470 keypanel. sits on a stand.
Reply

Re: Ricoh Aficio 2131 New Color

·
Is Ricoh getting the 210 or the 310? Or both? I noticed the Toshiba has a new model coming that is the 311. Is this the new version of the 310? When will we have this?
Reply

Re: Leads in Tennesse

NuMarkets http://www.numarkets.com WHAT IT DOES It operates a chain of eBay consignment selling centers for the public. EVENT 03-18-2004--An undisclosed amount of funding SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - brand management and advertising services - equipment and services to support its online
Reply

Re: Leads In British Columbia

Redlen Technologies http://www.redlen.com WHAT IT DOES It provides solid state radiation detection and medical imaging technology. EVENT 03-18-2004--$2.3 million in financing led by Yaletown Venture Partners SALES NOTES company expected to make purchases to support... - new product launch - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities - marketing services to support
Reply

Re: Leads in Ohio

Ed Map http://www.edmap.biz WHAT IT DOES It provides Web-based solutions for selecting, managing and distributing distance-learning course materials and textbooks. EVENT 03-16-2004--$1.5 million in Series A financing led by Adena Ventures SALES NOTES company expected to make purchases to support... - development potential opportunity to provide… - equipment and services to support its ASP infrastructure for web-based applications - tools and services for software and application development
Topic

Document scanning solution

going to buy these big scanners for them.I suggested our 2015/2018 range with fax and printscan.If the unit is set up with fax and printscan.I am thinking they will be able to scan to email and where they eventually want to end up is in their central archiving.Would the branches be able to scan to an email address here in Gabs who receives and then sends to their server? Warren
Topic

Document Server on 2232/2238?

Anyone tested if the Document Server works from the Print Driver? ie Send to Document Server. This is a very good feature of the B/W machines but it got me into trouble when I had a customer that had a 1045 who also got got a 3800CMF and wanted to use the same feature...when I wen to use it it wasn't there!
Topic

Leads in Indiana

Mezzia, Inc. http://www.mezzia.com WHAT IT DOES It provides Web-based solutions for capital resource planning and management in healthcare organizations. EVENT 03-16-2004--$2 million in a third round of funding SALES NOTES company expected to make purchases to support... - expansion of sales and marketing - research and development potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and
Topic

ScanRouter vs. Scan to Email

When the Aficio 1060 launched (first Ricoh MFP with Scan to Email) I was excited to have that capability, but in reality its a gotcha in a Scanning centric customer environment. To use ScanRouter, you select Scan and the list of user destinations comes up, ok NP. But if you want to Scan to Email you have to push a small icon on screen to load the Scan to Email interface to see the destinations or type in one adhoc...gotcha. This screws up everybody that was using the ScanRouter, because a) it
Reply

Re: Canon 68-16 B-W/Color MFP

·
Yep, 2 new products coming out. The Canon guy is here in my office right now. He received the info, but hasn't gone through it yet. He has to go to training in two weeks on this stuff. He will leave me what info he can, and I will put the pertinant stuff here...stay tuned
Reply

Re: Update on 2232/2238

·
This is the booklet printing in a ppt
Reply

Re: Canon 68-16 B-W/Color MFP

The new canon 6800 is 68ppm bw, and 16ppm color. Quality is strictly business color. The 3100 is 31ppm bw, and 7ppm color. It is not a replacement for the 3200. Both are single drum systems using their existing amorphous silicon drum. The quality will be not nearly as good as the 3200 and with much slower color speed.
Reply

Re: Leads in Arizona

OrderPro Logistics Inc. http://www.orderprologistics.com WHAT IT DOES It provides technology-based solutions for transporation logistics management. EVENT 03-15-2004--$1.1 million in a private placement SALES NOTES potential opportunity to provide… - equipment and services to support its ASP infrastructure for web-based applications - tools and services for product development activities PARTNERS none stated PEOPLE Richard Windorski Chief Executive Officer Jeffrey Smuda President and Chief
Reply

Re: Leads in California

: 800-643-1640 Phone: 858-643-1600 -------------------------------------------------------------------------------- Bitfone Corporation http://www.bitfone.com WHAT IT DOES It provides software solutions for mobile device management. EVENT 03-17-2004--$21 million in a Series C round of funding led by Prism Venture Partners SALES NOTES company expected to make purchases to support... - expansion of worldwide sales, customer support and engineering resources potential opportunity to provide… - sales
Reply

Re: Leads in California

: 800-643-1640 Phone: 858-643-1600 -------------------------------------------------------------------------------- Bitfone Corporation http://www.bitfone.com WHAT IT DOES It provides software solutions for mobile device management. EVENT 03-17-2004--$21 million in a Series C round of funding led by Prism Venture Partners SALES NOTES company expected to make purchases to support... - expansion of worldwide sales, customer support and engineering resources potential opportunity to provide… - sales
Reply

Re: Leads in Connecticut

Control Module Inc. http://www.controlmod.com WHAT IT DOES It designs and manufactures solutions for workforce data collection and security access. EVENT 03-17-2004--Announced the appointment of a new Vice President of Sales and Marketing SALES NOTES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals - products and services to support increased marketing activities; services may include PR
Reply

Re: Leads in Illinois

Deltak edu, Inc. http://www.deltakedu.com WHAT IT DOES It provides online resources to colleges to enable online and blended educational programs. EVENT 03-15-2004--$25 million investment led by Frontenac Company and Salt Creek Ventures SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - brand management and advertising
Reply

Re: Leads in Maryland

Boyer Vice President of Administration Shreenath Shetty Vice President of Engineering John C. Lambert Vice President of Quality John J. Duffy Vice President of Sales OFFICE(S) LMIC, Inc. 6435 Virginia Manor Road Beltsville, MD 20705 Phone: 240-264-8300 Fax: 240-264-8200 --------------------------------------------------------------------------------
Reply

Re: Leads in Jersey

technical personnel Metrologic Instruments' subsidiary, Adaptive Optics Associates, Inc., won this subcontract to provide laser beam delivery and control systems for a proprietary customer. Additional funding may be awarded under this subcontract in the next several months. STATED PARTNERS/ALLIANCES none stated PEOPLE C. Harry Knowles President and Founder Kevin J. Bratton Chief Financial Officer Dale M. Fischer Vice President of International Sales 856-228-8100 d.fischer@metrologic.com Benny A. Noens
Reply

Re: Leads in New York

Viewpoint Corporation http://www.viewpoint.com NASDAQ:VWPT WHAT IT DOES It provides interactive media technologies and services. (number of employees: 100) EVENT 03-17-2004--$3.68 million in a private placement SALES NOTES potential opportunity to provide… - tools and services for software and application development - products and services to support its technical infrastructure PARTNERS none stated PEOPLE Jay Amato Chief Executive Officer William H. Mitchell Chief Financial Officer Tom Morgan
Reply

Re: Leads in Pennslyvania

Escalon Medical Corporation http://www.escalonmed.com NASDAQ:ESMC WHAT IT DOES It develops, manufactures and distributes surgical and diagnostic products for healthcare applications. (number of employees: 59) EVENT 03-18-2004--$10.4 million in a private placement SALES NOTES company expected to make purchases to support... - working capital - general corporate purposes potential opportunity to provide… - equipment and services to support manufacturing operations - equipment and services for
Reply

Re: Leads in Texas

patents video communication technologies. EVENT 03-18-2004--$4.2 million in a private placement SALES NOTES potential opportunity to provide… - tools and services for product development activities - products and services to support its technical infrastructure - equipment and services to support manufacturing operations PARTNERS none stated PEOPLE John C. Harris President and Chief Operating Officer Marcie Brownlee Media contact mbrownlee@viseon.com OFFICE(S) Viseon, Inc. 8445 Freeport Parkway
Reply

Re: Leads in Utah

Theodore Stern Chief Executive Officer Paul Jarman President David R. Grow Chief Financial Officer Kenneth D. Krogue Executive Vice President, Customer Care and Marketing G. Douglas Smith Executive Vice President, Sales Scott Welch Chief Information Officer Mike Shelton Chief Technology Officer Kevin L. Childs Vice President, inContact Solutions Carl Churchill Vice President, Voice and Data Products Jon B. Heaps Vice President, Agent Partner Sales David Kartchner Vice President, IP Network Trine
Reply

Re: Leads in Washington

Speakeasy http://www.speakeasy.net WHAT IT DOES It is a broadband service provider specializing in DSL. EVENT 03-16-2004--$24 million in Series D financing led by 3i and BV Capital SALES NOTES company expected to make purchases to support... - expansion - completion of network infrastructure - expanded market presence - new product development - product launches potential opportunity to provide… - products and services to support its technical infrastructure - recruiting services for customer
Reply

Re: 2232 & 2238's Where's The Toner?

·
When we had the product launch for these new color systems the product manager from ricoh-usa put on the "show" and told us that there would no longer be starter toners. Because the starter toners in the 24 and 32's gave so little yield we have been building in a full set of toners at the start.
Reply

Re: 2232 & 2238's Where's The Toner?

We have not even had our "offical launch" yet. Hopefully others will learn in advance of selling the unit and will not have to go back or eat the cost. Art
Reply

Re: FW470 Maintenance Cost Survey

·
1.)$40.00 base charge plus $.064 per linear ft. Covers the PM except for developer. 2.)Also have a program which covers parts, labor, toner, developer and drum: $.146 per linear ft. Program #2 works for other Ricoh wide formats. 3.) If it is networked we add a $40.00 per month base charge plus the $.146 per linear ft.
Reply

Re: Document Server on 2232/2238?

The print driver of the 2232/2238 shows that it can print to the document server. I work in a home office and can not test. Can anyone clarify that this feature does work with the RPCS driver. Art
Topic

2232 & 2238's Where's The Toner?

I just sold two of these and found out after the fact that Ricoh is not shipping starter toner with the systems anymore! Now I must either "eat" the cost or bill the customer after the fact.
Reply

Re: wireless nic on 224sp

I sold a Rioch wireless on the CMF-7000, it did not quite live up to expectations. In this clients environment most users were to print via regular LAN Ethernet, but the reason I sold it was some users that were not always in the office, would like to just walk up to the machine with their notebook and print...simply enough right. Nope apparently, it was an either or scenario, either you go all wireless and use the Rioch wireless or all LAN but not both at once! Last one I sell I guess. So I
Reply

Re: wireless nic on 224sp

·
So you were going to use two different network interfaces, a wireless and ethernet? To use the notebook computers directly to the wireless without going through the network, you would be setting up an AdHoc wireless network between the copier and notebooks. What you should have done is put a wireless access point in it at the network RJ45 jack near the copier, this would have put the machine on the network through the Ricoh wireless card, configure the notebook wireless adapters to access the
Reply

Re: Analog Counter for the 1060

We have installed a hecon system in print shops, Part numer A1602713. works great! you need one for eack copier.
Reply

Re: Vision

I'll be there, I think Ted, and Graham are also planning to attend. We all should meet on a social and business platform. Who else is going to attend. I attend for three reasons, to get hands on experience with the new products, and too see what Ricoh's Vision is for the next two years. The third reason to kick back and relax and see some country I've never seen before. Art
Reply

Re: Tips on Buying Your First Color Copier

·
Calibration is another biggie when I am speaking with my color customers. They need to have the ability to calibrate manually as well as the automatic that usually comes with the machine. I find many companies start printing their own brochures, and before they do a large run, they want to make sure the colors are correct! another thing is they do not want a machine that has moire patterns when printing a page with a solid image. I find that a TRUE PostScript driver is important to the
Reply

Re: Leads in Colorado

USURF America, Inc. http://www.usurf.com PINK SHEETS:USUR WHAT IT DOES It provides Internet access and broadband services to underserved markets. (number of employees: 8) EVENT 03-16-2004--$3.1 million in a private placement SALES NOTES company expected to make purchases to support... - network construction potential opportunity to provide… - recruiting services for technical personnel - products and services to support its technical infrastructure PARTNERS none stated PEOPLE Douglas McKinnon
Reply

Re: Leads in Florida

DrugMax, Inc. http://www.drugmax.com NASDAQ MAX WHAT IT DOES It is a full-line wholesale distributor of pharmaceuticals, over-the-counter products, health and beauty aids and nutritional supplements. (number of employees: 73) EVENT 03-19-2004--$3.21 million in a private placement SALES NOTES company expected to make purchases to support... - working capital - general corporate purposes potential opportunity to provide… - products and services to support its technical infrastructure
Reply

Re: Leads in Georgia

Return On Investment Corporation (ROI) http://www.roicorporation.com OTCBB:ROIE WHAT IT DOES It provides software to process payment transactions. (number of employees: 90) EVENT 03-15-2004--$1.75 million in a private placement SALES NOTES company expected to make purchases to support... - working capital - product security potential opportunity to provide… - tools and services for product development activities - equipment and services to support its ASP infrastructure for web-based
Reply

Re: Leads in Massachusetts

Robert P. Schechter Chief Executive Officer William B. Gerraughty, Jr. Senior Vice President, Finance and Chief Financial Officer 508-271-1209 Bill_Gerraughty@nmss.com Colin Doherty Senior Vice President, Worldwide Sales and Marketing R. Brough Turner Senior Vice President and Chief Technology Officer George D. Kontopidis, Ph.D. Senior Vice President of Engineering Clarke Ryan Vice President and General Manager, Voice Quality Systems Jacob Guedalia Vice President and General Manager, Network
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Third Week of March 2009)

I'm booked for ITEX 2019! I'm pretty excited about going. I'll be arriving late on the 22nd and then taking the red eye out Thursday night. I'm hoping to see many P4P members, connect with new peeps along with visiting our sponsors and exhibitors.  Hit up the reply and let me know if you'll be there!

Enjoy these threads from ten years ago this week!

Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Marketing Bulletin Bulletin #08-GB-120 Date: March 16, 2009 To: All Konica Minolta Sales Channels From: Marketing and Product Development Subject: Introducing the NEW bizhub PRO C65hc Digital Color Printing System Konica Minolta is extremely excited to introduce the new Konica Minolta bizhub PRO C65hc Digital Color Production Printing System. Following in the footsteps of the groundbreaking bizhub PRO C6501, the C65hc with brilliant and vivid High Chroma color output will again forge ahead of
Topic

Brand Keys Rates Konica Minolta #1

·
recognized for the second consecutive year as the top office copier manufacturer by Brand Keys, said Kevin P. Kern, Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc. "This accolade further reinforces our company vision that customers are counting on Konica Minolta for the entire gamut of their advanced digital imaging needs. Our award-winning lines of office systems, printers, production print systems, and application solutions continue to distinguish themselves as the
Topic

Email from Canon P4P'er "Ricoh Direct Pricing"

This email was sent to me from a Canon P4P member: Art, Thanks for the information. I've been in this business for 17 years (27 years in sales) and worked directly for Canon USA for 8 years. (IKON when it was A-Copy in Boston prior to Canon). Now I'm with a local independent. An actual quote for a 9 machine deal from Ricoh (Direct) last week. 1- MP9000 6-MP5000 1-MP C3500 All for $63K!!! (unbelievable)
Topic

New EFI Fierys Drive Line-Up of Ricoh Aficio Color MFPs, Enabling Office Users to Eas

the World Wide Web at www.ricoh-usa.com . About EFI EFI (www.efi.com) is the world leader in customer-focused digital printing innovation. EFI's award-winning solutions, integrated from creation to print, deliver increased performance, cost savings and productivity. The company's robust product portfolio includes Fiery® digital color print servers; VUTEk® superwide digital inkjet printers, UV and solvent inks; Rastek™ UV wide-format inkjet printers; Jetrion® industrial inkjet printing systems
Reply

Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

Ramsey, N.J. – March 18, 2009 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announced the general availability of the bizhub® PRO C65hc, which produces vivid color quality that surpasses other color production print systems on the market. The bizhub PRO C65hc ("hc" stands for High Chroma) incorporates innovative new toner technology enabling it to produce a wider
Reply

Re: Introducing the NEW bizhub PRO C65hc Digital Color Printing System

·
I witnessed a Konica Minolta PRO C65hc Demo and the color output is brilliant. The launch of this workhorse will not do anything to help Ricoh's faltering attempt to be a player in the print production market with boxes such as the C900.
Topic

Competing against the Canon imageRUNNER 3045? Remember these weaknesses:

- Competing against the Canon imageRUNNER 3045? Remember these weaknesses: - Comes standard with only 512MB RAM - Can only upgrade to a maximum of 768MB RAM - Hard drive only offers 20GB of space - A PostScript print driver is an expensive option - Does not offer XPS printing (can not print from new version of Microsoft Windows Vista) - Hard drive overwrite does not come standard - Optional fax board does not come with any RAM and does not have any battery backup - Optional finishers have
Topic

Competing against the Toshiba eSTUDIO 453

- Competing against the Toshiba eSTUDIO 453, a 45ppm b/w unit? Remember these pointers: - Unit comes standard with only 256MB RAM - Even with spending more on options, unit can only have a maximum of 512MB of RAM - Hard drive offered only has 40GB of storage space - The document feeder is an option, and does not come standard - Customers must pay extra for hard drive overwrite data security and data scrambling - Optional fax board has no RAM, and has a maximum resolution of only 400dpi - The
Topic

Competing against the Xerox WorkCentre 5645

Competing against the Xerox WorkCentre 5645? Remember these weaknesses: - only comes standard with 129MB RAM - can be upgraded to maximum of only 512MB RAM - does not offer XPS printing at all (ability to work with newer version of Microsoft Windows Vista) - optional fax board does not offer routing to PC or e-mail address - optional fax board does not offer one-touch keys - optional finishers offer a maximum of only 2,250 sheets of paper capacity - the document feeder can not handle thick
Topic

EMEA Printer, Copier and MFP Unit Shipments, 2008

Vendor 2008 Shipments 2008 Market Share (%) 2007 Shipments 2007 Market Share (%) 2008 - 2007 Growth (%) Hewlett-Packard 20,737 43.0 23,221 44.1 -10.7 Canon 8,212 17.0 8,337 15.8 -1.5 Epson 6,576 13.6 6,651 12.6 -1.1 Brother 3,306 6.9 3,224 6.1 2.5 Samsung Electronics 2,826 5.9 2,430 4.6 16.3 Others 6,572 13.6 8,789 16.7 -25.2 Total 48,229 100.0 52,652 100.0 -8.4
Topic

KODAK Scanners Power DocumentATM’s Secure Mobile Scan Center in Digital Transformatio

.documentatm.com or email bhowell@documentatm.com. About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com . More
Topic

‘Smart Touch’ Scanning Capability Grows for KODAK i1200 and i1300 Series Scanners

control costs, maximize productivity, and minimize business risk. About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com
Topic

Selected KODAK Document Scanners Will Support the LINUX Operating Systems via UBUNTU,

openUSB project, http://openusb.sourceforge.net About Kodak As the world's foremost imaging innovator, Kodak helps consumers, businesses, and creative professionals unleash the power of pictures and printing to enrich their lives. To learn more, visit http://www.kodak.com and follow our blogs and more at http://www.kodak.com/go/followus . More than 70 million people worldwide manage, share and create photo gifts online at KODAK Gallery --join for free today at www.kodakgallery.com . More
Topic

Ricoh New Model Support for IPDS

Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
Topic

Technology Protects Sensitive Patient Documents at the Printer

's fingerprint data, the queued print job releases, allowing only the authenticated user access to the printed documents. "The technology provides the highest level of confidentiality for printing sensitive data on a network printer. The device comes with a fingerprint reader that has a USB interface and connects directly to the secured printing device on the printer. The device server is a four-port USB device that connects one of the fingerprint readers and up to three USB printers to the
Topic

How to Win Against Direct"

sold them the machine is no longer there and they have a new rep that knows nothing about their business and their workflow. Prove to them that you are the most knowledgeable and professional rep out there. 4. Get a copy of the sales contracts and service contracts from every Direct Branch. This may be hard to do on your own, however if you’re reading this you can reach out to your peers on the P4PHotel and I’m sure someone has a copy that they will send to you! Review their contracts and read the
Member

Topic

New Product Release Dates for Ricoh

April 09 RICOH Pro C550EX RICOH Pro C700EX Ricoh DX 4545 (Duplicator) Ricoh DX 2330 (Duplicator) Beluga Be C-1a (Wide Format) Beluga Be C-1b (Wide Format) Digital StoreFront 4.0 May 09 Aficio SP C231N Aficio SP C232DN SP C820DN SP C821DN Mosel-P1a Mosel-P1b June 09 Aficio MP 6001 Aficio MP 6001 SP Aficio MP 7001 Aficio MP 7001 SP Aficio MP 8001 Aficio MP 8001 SP Aficio MP 9001 Aficio MP 9001 SP July 09 Mosel-MF1a Mosel-MF1b Mosel-MF1c Aficio SP 3400SF Aficio SP 3410SF
Topic

Ricoh Introduction of the Common Access Card (CAC)

addition to Ricoh’s rich portfolio of successful security solutions and products. CAC will allow Ricoh to successfully compete and win in the U.S. Government vertical market place and increase unit placements. Ricoh Common Access Card Authentication Solution Highlights: Certification by the US Army’s Information Management Support Center (IMCEN) Command. Full integration into supported Ricoh’s MFP’s without the need for a third party network interfaces. Lower cost per unit when compared to most
Topic

Colortrac releases next generation SmartLF Gx+ 56 / Gx+ T56 extra-wide format scanner

their investment and upgrade should their needs change in future. SmartLF Gx+ cannot be upgraded to Gx+ T. About GEI WideFormat: GEI WideFormat, a Visual Edge Technology Company, markets equipment, software, service and supplies on a direct basis as well as through a 100+ dealer network in North America. GEI WideFormat products include scanners, printers, MFPs, analog & digital copiers, poster printing solutions, and networked controllers sourced from world-class manufacturers. It is a full
Topic

Panasonic Brings One-Pass Superiority To A4 Network MFP Market

SECAUCUS, NJ March 18, 2009 — Panasonic Communications Company of North America (PCCNA) today made a bold entrance into the A4 color multi-function product market with the release of the DP-MC210, a 10BaseT/100 BaseTX Ethernet capable, IPv6-ready, full-duplex printer/scanner/fax MFP. Unlike traditional MFPs using complex four-pass printing technology, the DP-MC210 is driven by Panasonic's proprietary Single Pass Tandem Print Engine, which maintains a constant high-resolution color and
Reply

Re: Network Printers by SMB Path

·
I can make the hyperlink look like anything, however only a Fiery or Creo controller has the ability to host a printer in the same sense that a print server does. \\ricohprinter can point to any shared network resource, but a ricoh mfp without one of the afore mentioned controllers can't stand alone as what you have mentioned. If the hyperlink is pointed at a shared printer on say a Win2003 server, but the client is a Vista PC you may very well get that message. The only other scenario would
Reply

Re: New Product Release Dates for Ricoh

The Gelsprinters are the worst printers I have ever seen, rumor has it that Ricoh developed a wide format Gelsprinter and they are in the boxes waiting to go! The rumored problem is the print head dries out and the unit are worthless. Keep in mind that this is heresay!
Reply

Re: Boy do I have alot of Gripes!!!!!

·
would qaulify for the spiff, her sales manager didnt know, so she called her rep at 3M who said not only did she win the spiff but she would also be recieving extra compensation for selling such a high volume. well her sales manager recieved a call the next day from the 3M rep telling her about the extra compensation, and the sales manager had the audacity to tell my sister that that money was supposed to be going back to the company via a commission deduct because 3M wasnt supposed to pay her
Reply

Re: How to Win Against Direct"

·
quote: Lately, what I’ve seen is Direct Branches pushing only color boxes, and usually what that means is there’s a big incentive for the rep. Ricoh Americas Corporation (focus on 'Americas') lags behind Japan and Europe in terms of Color placements and Ricoh has developed incentive programs that focus on shifting B&W machines to Color (hence, the term B2C). Most Direct Branch reps tell the customer if they buy from them they’ll be buying from the manufacturer and they will have better service
Topic

Commission Manuals

·
I'm busy evaluating and revising our commission manual and i would appreciate any input, commission documents/systems or comments regarding paying commission on hardware and service charges to corporate (major) account, special account and new business sales people. Thanks
Topic

FMAudit Releases it's New Onsite Appliance

end-users fleet. As Managed Print Services offerings become main stream, a scalable, centrally managed, vendor neutral solution is not only desired; dealers demand it! FMAudit has officially released its new Onsite Appliance. A virtual plug-n-play hardware device with a footprint of only a few inches in diameter. A single appliance can manage thousands of devices, regardless of the model. It's fully compatible with FMAudit's Agent to include support for locally attached printers. The Onsite
Topic

huge pdfs out there

·
My 470 customer is getting pdf's that say 500K when you check the properties, but once in the Reader print queue it says they are 10 MB files, and takes 10 min to prepare/print. I cut the file size in half by checking the Current View button in Adobe (they will not process through PC Win)... just wondering if that pdf compresser Jason aluded to on anothe post will shrink these down to a manageable size ? thx
Topic

Teachers labor to pay for copiers

They work at local eateries for fundsMonday, March 16, 2009 By BRENDAN KIRBY Staff Reporter How tight is money these days in the Mobile County public schools? So tight that teachers at Mary B. Austin Elementary School in Spring Hill will be working at Zaxby's on Tuesday to raise money for making copies. It is the second copying machine fundraiser Mary B. Austin teachers have held this month. On March 2, instructors took home 10 percent of the gross sales at Carpe Diem — about $100 — plus
Topic

X-Solutions Launches SimplifyScan

X-Solutions Launches SimplifyScan Tuesday, March 17, 2009 Cornelius, NC -- X-Solutions, a leading provider of digital archiving software, today announced the release of SimplifyScan for Sharp OSA -enabled MFPs. Based on the power of the Sharp OSA development platform, SimplifyScan allows users to easily capture documents and distribute copies to any location on their network, directly from their Sharp multifunction device. This allows users to quickly and efficiently integrate their documents
Topic

Océ Launches Affordable High Resolution Wide Format Color Scanner

hybrid printing and copying system. The result is a fully integrated, flexible solution ideal for small CAD and GIS environments, decentralized scanning stations and customers wanting to streamline job submission to reprographers. In addition, optional Océ Color Copy software allows customers to copy to multiple Océ wide format or third-party printers in one single workflow. Energy Efficient and Compliant The Océ CS4236 uses 5 W per day in sleep mode, in compliance with the US ENERGY STAR standard
Topic

Océ Offers Newforma Software to the AEC Market

Center saves AEC users steps in the wide format printing process by allowing users to select a group of files – as opposed to opening documents one at a time using external applications – to be automatically added to an Océ Client Tools print set. Files can then be processed and submitted locally to a printer that is enabled with Océ Repro Desk Server 1.6 or remotely to a reprographer running Océ Repro Desk Professional or Océ Repro Desk Select software. Availability Newforma Project Center PIM
Topic

Océ VarioLink 6522c - A case of natural selection

-house production of professional high quality printed documents. This product is the first in a line of new office color and monochrome devices to be introduced this year, and will replace the successful Océ CS250. Leading edge print speed The Océ VarioLink 6522c covers the mid volume, high end office segment (segment 4) for which it has ultimately been designed. It has a print speed of 65 monochrome and 50 color pages per minute and features an industry leading scan speed of 78 images per
Reply

Re: Network Printers by SMB Path

·
In that situation, I'll guess that it is simply inertia. The IT person may simply be used to doing things that way and not have thought through doing it other ways. It's funny, we deal with printing issues and setting up printers every single day, but IT people may only deal with it once every couple of months. We put a lot more thought into this than they usually do.
Reply

Re: New Product Release Dates for Ricoh

from a Ricoh document
Reply

Re: New Product Release Dates for Ricoh

·
quote: Originally posted by Jomama: I'll bite. What is a mosel. It is gel printer.
Reply

Re: Email from Canon P4P'er "Ricoh Direct Pricing"

·
I wonder what the new president of Ricoh would say or if he even cares. Ricoh is very good product but would sell themsleves to the devil to get a deal.
Reply

Re: Email from Canon P4P'er "Ricoh Direct Pricing"

·
I have mentioned before that all resources are being invested in IKON / RBS and support (field and financial) is being scaled back on the Dealer side at Ricoh. Just wait until April 2009! The current Ricoh leadership would applaud this situation and toast to it with an expensive glass of red wine.
Reply

Re: huge pdfs out there

·
I have the same problem at a customer's site and we just lost a deal for a 2nd W3600 because of this. They routinely take multiple PDF files, bring them up in Adobe and merge them into 1 file. This new file is opened and then printed using Winprint. Same problems, PB takes a long time to spool and the job normally times out. Once the job has redlined, you are usually able to print it from within PB. I am not suggesting this as a solution long term but it may allow them to print critical
Reply

Re: How to Win Against Direct"

quote: First off - Direct can flat out close business way better than dealership reps. You got facts to back that up, or are you just quessing? I'm thinking you are guessing. The truth is in the pudding, Direct is selling under lowest dealer cost on the FIRST QUOTE AND NO COMPETITION, you tell me how that is SELLING VALUE! As far as complaining, I'm not complaining, I got both deals, and Direct got nothing. So, it just goes to prove that the LOWEST Price does not always get the deal. IF someone
Reply

Re: Banner Printing - Aficio C4000 and C5000 models

·
What are the applications that your customers are running that require banner printing? Does anyone have a list of banner stocks that customers run? (brand, type, size, etc.)
-=Good Selling=-

This Week in the Copier Industry 5 Years Ago (Third Week of March 2014)

Wow!  Hard to believe that the end of the first quarter is a mere two weeks away.  Twenty five gone and Seventy five percent of the year left.  How is your first quarter going?  Would love to hear from you in the reply section of this blog!

These were the top threads from 5 years ago this week. Enjoy

Konica Minolta Honors Pacific Office Automation of Beaverton, Oregon with 2014 Pro-Tech Service Award for Service Excellence

·
Colorado. The company is also one of the largest independent distributors, carrying brands such as Sharp, Konica Minolta, Toshiba, Ricoh, Lexmark, Xerox, Canon and HP copiers, printers, faxes and multifunctional devices, as well as Muratec faxes. Pacific Office Automation believes in providing custom print solutions that are fast, efficient and secure so customers can confidently say, "Problem Solved." # # # # # Read the full story at http://www.prweb.com/releases/...03/prweb11659210.htm
Blog Post

This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of March 2004)

·
I could much of anything for 19 years ago for history. A lot about the Iraq war, and US Presidential race. Thus I thought I would switch to music! Check out the You Tube Video on the left. My fav is Hey YA! Canon unveils "hybrid" color printers 3/10/04 9:11 PM Topic by Guest users that only occasionally need their pages printed in color. ADVERTISEMENT Canon U .S.A. Inc., a unit of Japan's Canon Inc., unveiled the Imagerunner C 6800 and Imagerunner C 3100 Series, expanding its line of black-and
Topic

Konica Minolta Launches all new pagepro 1580MF A4 Printer

·
through the entire print run which enables easy printing.” About Konica Minolta Business Solutions India Pvt. Ltd.: Konica Minolta Business Solutions is a leader in advanced imaging and networking technologies from the desktop to the print shop. Konica Minolta is the global developer, manufacturer of multi-functional peripherals (MFPs), printers, equipment for production print systems and graphic arts, equipment for healthcare systems, measuring instruments for industrial and healthcare applications
Topic

Ricoh Production Print Expert Kirk Szymanski to present at TAGA's Annual Technical Conference

·
product development engineer and manager, including 12 years at Xerox creating mid-range and production digital printing products. WHAT: Szymanski will discuss how color tuning and image quality optimization begins at the basic machine setup level. A printer or copier must first operate properly, in a consistent and repeatable manner, before consistent and accurate color reproduction can be achieved and maintained. He will detail a three-step process, including print engine setup, densitometric tuning
Topic

Print Audit Hires West McDonald as Vice President of Business Development

·
while saving an estimated 190,000 trees a year. Print Audit is the most comprehensive provider of managed print services (MPS) and print management solutions. The company enables organizations to monitor and control their printing costs via a broad range of capabilities that include secure print release, follow-me printing, rules-based printing, cost recovery, in-depth print assessment and remote meter reading. Print Audit has offices located in the United Kingdom, France, Germany, South Africa
Topic

Konica Minolta Sensing Americas "A White (and Blue?) Winter Wonderland"

·
focused sales force dedicated to both the North American and South American regions. When it comes to color and light measurement, the world looks to Konica Minolta. Darlene Giordano Marketing Manager Konica Minolta Sensing Americas, Inc. +1-201-818-3526 darlene.giordano@konicaminolta.com http://sensing.konicaminolta.us Photo - http://photos.prnewswire.com/prnh/20140318/NY84540 SOURCE Konica Minolta Sensing Americas, Inc. Read more: http://www.digitaljournal.com/...796328#ixzz2wNri37ri
Topic

Software sales and customer solutions put Ricoh on top

·
Friday, 21 March 2014, 1:49 pm Press Release: Ricoh Software sales and customer solutions put Ricoh on top Ricoh Group announced as Kofax Global Partner of the Year Auckland, 21 March 2014 - The Ricoh Group was announced as Kofax Global Partner of the Year at a conference in California last week in acknowledgement of its outstanding results and long-term partnership with the business process automation software company. Ricoh New Zealand was also recognised for its depth of technical and
Topic

MGI to Present New Strategic Alliance with Konica Minolta and Preview Five Digital Solutions at IPEX

·
Wednesday, March 19, 2014 Press release from the issuing company MGI to hold a Press Conference at IPEX 2014 Ivry Sur Seine, France –MGI Digital Graphic Technology, a world leader in digital printing and finishing equipment, is pleased to announce they will be discussing their strategic alliance with Konica Minolta, as well as previewing a new product lineup at IPEX 2014 during their Press Conference scheduled to take place on Monday, March 24 th at 15:00. MGI will describe how the strategic
Topic

Canon solidifies Leadership in Business Services as Managed Document Services Customers Grow by more than 50%

·
takes care of their document and printing needs, with the aim of driving savings and productivity, and realize positive business outcome on our customers' behalf." About Canon Singapore Pte Ltd Canon is a global leader in photographic and digital imaging solutions. Canon Singapore Pte Ltd is the headquarters for South Southeast Asia driving sales, marketing and service strategies. Besides handling the domestic market, the company leads 18 other countries including subsidiaries in India, Malaysia
Topic

Canon Solutions America's IDEAS v2.0 (Intelligent Dealer Electronic Archive System) Now Includes Processing for Deal Jackets

·
automotive dealer industry that can help dealerships transition their Service, Sales and other departmental document workflows into a paperless model. IDEAS can save dealers a significant amount of processing and labor costs associated with the storage, printing, scanning, and shredding of documents. In addition to cost savings, minimizing the frequency of printing has many environmental benefits as well. With today's new car "wrap around" service model, in which vehicle maintenance is all inclusive
Topic

Ricoh transforms California sun into energy on the ground

·
since 2009. For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority of the
Topic

Partnering with Ricoh, Pacful, Inc. makes leap; 'becomes true 'marketing service provider'

·
out three years ago with a single RICOH Pro C901. In the ensuing years, the company has quintupled its fleet with two in Sacramento, two in Redwood City and one in Fort Wayne, Ind., all buttressed by a stable of black and white Ricoh production printers. "The transition from print service provider to marketing service provider, though difficult, opens up a multitude of opportunities for companies like Pacful that achieve it," said Tim Vellek, Vice President, Production Printing Business Group
Topic

Ricoh and mindSHIFT to participate at ABA TECHSHOW 2014

·
expertise you expect, but small enough to provide the support and attention you demand. Learn more at www.mindSHIFT.com . About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD). The majority
Topic

Canon Professional Services Program Announces New Cinema Membership Level in Canon’s CPS Program

·
Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the tenth consecutive year, and for camcorders for the past three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon
Topic

Kyocera Document Solutions America Introduces Six New Economical, Ecological Desktop Devices

·
; the ECOSYS P2135dn and P2135d printers include print-from-USB capabilities for on-the-go printing. Equally important, all six devices offer crisp image quality at impressive speeds. The ECOSYS M2035dn, ECOSYS P2135dn and ECOSYS P2135d generate black-and-white pages at the rate of 37 per minute [ppm]; the ECOSYS M6526cidn, ECOSYS M6526cdn, and ECOSYS M6026cidn MFPs produce color and black-and-white documents at 28 ppm. All ECOSYS devices come complete with KYOCERA’s patented long-life drum
Topic

Xerox Accelerates Channel Partner Revenue Growth with New Offerings

·
and views visit http://www.linkedin.com/company/xerox , http://twitter.com/xeroxcorp , http://simplifywork.blogs.xerox.com , http://www.facebook.com/XeroxCorp or http://www.youtube.com/XeroxCorp . Xerox® and Xerox and Design®, and FreeFlow® are trademarks of Xerox in the United States and/or other countries. SOURCE: Xerox Media: XeroxPatti Quinn, 585-298-6193 Patti.Quinn@Xerox.com orText 100 for XeroxJennifer Lynn, 585-697-2604 Jennifer.Lynn@Text100.com
Topic

World’s biggest pet insurer streamlines UK claims processing using a Kodak Alaris scanner and software solution

·
delivers superior systems and solutions to automate business processes, enhance customer interactions and enable better business decisions. For more information, please visit kodakalaris.com/go/dinews . Follow us on Twitter at twitter.com/kodakdi and visit our blog at infooverdrive.com/ Media Contact Tom Herbst Kodak Alaris EAMER PR lead +44 (0)7768 145571 or +44(0)207 274 9937 tom@tomherbstpr.co.uk
Blog Post

One Huge Copier Sales Tip from and Old Pro

·
theirs, we only needed one. My road to earning the sale will be to educate the prospect that even with zero breakdowns, my competitors system will be down at the very minimum three times as much as my Ricoh. I'll you all know how this works out and remember to do those side by sides and you can get all of the neat information that I used from BLI. -=Good Selling=-
Topic

Business Leaders Unlock Secrets for Productivity and Growth at Xerox's simple@work

·
views visit http://www.linkedin.com/company/xerox, http://twitter.com/xeroxcorp, http://simplifywork.blogs.xerox.com, http://www.facebook.com/XeroxCorp or http://www.youtube.com/XeroxCorp . Xerox(R) , Xerox and Design(R) are trademarks of Xerox in the United States and/or other countries. CONTACT: Xerox Patti Quinn, +1-585-298-6193 Patti.Quinn@xerox.com or Text 100 for Xerox Nicole Pavlas, +1-315-416-0443 Nicole.Pavlas@text100.com SOURCE: Xerox
Topic

Canon U.S.A., Inc. Now Offering Nuance eCopy ShareScan v5.2 Featuring the eMail and Folder Watching Service

·
in the digital camera and printer categories for the tenth consecutive year, and for camcorders for the past three years. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by
Topic

Digital Express doubles volume, boosts quality with Xerox

·
Digital Express, one of Cape Town's largest high-end commercial printers, has doubled its digital printing production volume and slashed operating costs with the purchase of a Xerox Colour 1000 digital colour press from Bytes Document Solutions and Oxbow. "As a Xerox digital shop, we've worked with different types of machines over the past few years; however, in order to get the business where we wanted, a decision was made to overcome the volume limitations of the technology, mainly due to
Blog Post

Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

·
So.....this has been annoying me quite awhile. It's about selling professional services for workflow. Recently, I put upa poll on the P4P forums in reference to what we (salespeople) are charged when we sell billable hours. Out of the responses we've received, 57% of sales people reported that their cost is in between $126-$150 per hour, 14% for $101 - $125, another 14% $76-100, and then 14% for under $75. You can take vote in that poll here. We then asked "How much do you charge?", this would
Blog Post

31 Ways to Garner Net New Copier & Managed IT Business # 12 of 31

·
. I use Quora and Print Planet . I got one of my biggest leads from a user who read threads that answered about duplicators on Print Planet. -=Good Selling=-
Topic

Canon puts document management in the cloud

·
Canon puts document management in the cloud 03.20.14 Canon has launched a cloud version of its Therefore document management platform, hosted by Fujitsu Australia. Therefore Online is designed to provide a full information management and workflow solution for businesses across various information sources including paper documents, barcodes, email, internet forms and electronic files such as MS Word, Excel, PowerPoint, PDFs, and more. Jeremy Plint, Assistant General Manager, Canon said, “We’ve
Topic

Hardware/Service Sales Compensation Poll! Vote here!

·
“Traditionally, our industry’s model has stated that sales reps should receive compensation equal to 10-14% of the hardware revenue produced during that year. As an example, $1,000,000 in hardware sales should equal $100k-$140k in total compensation. I’m curious since dealers are pushing services more and more how that has effected that model since services transactions may not result in hardware sales. If you know how much you made in 2013 and how much hardware you sold, what % of hardware
Topic

Xerox C75 Press Question

·
Does this system come with an embedded fiery or is it an option?
Reply

Re: Equitrac vs CopiTrak

·
I won a deal this week competing against 2x Ricoh 65 cpm at a law firm with Equitrac embedded into the control panel with two Toshiba's with external keypads. Equitrac will install their part of the deal via "remoting in".
Reply

Re: GBC ProClick Pronto 3000

·
I finally one this deal at a law firm replacing 2x Ricoh with GBC StreamPunch in line with 2x Toshiba and 1x off line GBC MagnaPunch Pro and an electric cerlox binding machine My proposed solution was $61k less expensive over five years. The Managing Partner at the law firm asked all 12 staff to vote for their preference. All 12 voted Ricoh. Needless to say, the staff does not pay the bills.
Topic

Document Management Is More Than Just "Folders In The Cloud"

·
performed? The system sends alerts out automatically. - No customized reminders when it comes to folders, so that leaves you with manual tracking in a spreadsheet... and yes, that involves yet another folder. Let's say you need to comply with a records retention policy. - A strong document management system integrates records management so you're able to seamlessly comply with records retention guidelines. - Mention "records management and auditing" to the folders fans and you get silence and
Topic

Rising POP Signage Demand Results in EFI VUTEk for The Garvey Group

·
with the best-in-class capabilities of our high end EFI VUTEk HS100 Pro inkjet press ,” said Frank Mallozzi, senior vice president, worldwide sales and marketing, EFI. “ With this press, The Garvey Group can offer a higher level of speed and quality to businesses in the retail and entertainment industries .” At GlobalShop 2014, in booth 4131, EFI is showcasing print samples from its VUTEk superwide-format printer portfolio. Samples in EFI’s booth include 3D, thermoformed displays printed using EFI
Topic

Michigan Office Solutions opens new location in BTR Park

·
Haworth College of Business, Slider notes, often working with interns or graduates of the college's sales and business marketing program. In addition, he says, there is potential for WMU students and graduates in software engineering and other IT fields to work directly with MOS. In other cases, MOS may serve as a link to other companies in the Xerox family. "We were attracted by the fact that Western Michigan University produces some of the best and brightest students around," Slider says. "They
Blog Post

101 Reasons to Attend Photizo Transform 2014 Event

·
straight tri-fecta, wonder if I can win three in a row! 3. Evolving Beyond the Box Seminar 4. Confessions of a Paper Addict: 10-Step Recovery Program Seminar 5. Own the Advantage Seminar from one of my favs in the industry Mike Stramaglio of MWA 6. Sunday Night Baseball Game Louisville Bats vs Columbus Clippers! 7. Comparing MPS Solution Sets Seminar 8. The Post-PC Era: The Times They Are A-Changin’ Seminar 9. Hot Spots for Imaging Vendors in 3D Printing Seminar 10. Defining Your Role in
Comment

Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!

·
As an independent dealer we are definitely giving away too much Pro Services in the SMB space. We kind of us it as a sales pitch against the National vendors who almost always charge Pro Services. Right now we are starting to give the customers invoice for many Pro Services that we deliver but offset it with a credit, so that they can see it's value. This will set up a future invoice where there will be no credit. We leave it up to the sales rep how he sells the workflow and how much commission
Topic

Feedback on e-STUDIO306LP/RD30

·
Gents, has anyone here seen this device working live in any customer enviornment? We have feedback through 3rd parties that limitations such as: a) can only be used on certain types of 60-80gsm stock b) their is a limitation on "what" can be erased c) heat can erase the toner without going through the eraser d) longevity of prints (looking for approximate) would be thankful for any feedback at all. regaards, AC1968
Topic

Fidelity's XTRAC Solutions Sees Increased Demand for Its Workflow and Document Management Technology

·
practice management, infrastructure and operations services for its advisors and needs reliable, auditable workflow and document management from end-client to advisor through to its central office and on to the asset custodians. "At any given time, firms like Global Financial are processing hundreds of transactions and generating thousands of documents - often in emails that can't be reliably tracked, stored or audited. This can significantly slow down a company," said Brownell. "Like financial
Topic

docSTAR Awarded 5-Star Rating in CRN's 2014 Partner Program

·
partnering elements in their channel programs. To determine the 2014 5-Star recipients, The Channel Company's Research team assessed each vendor's application based on investments in program offerings, partner profitability, partner training, education and support, marketing programs and resources, sales support and communication. The docSTAR Global Partner Program is designed to provide marketing and sales support, and the product training and tools partners need to profitably sell and support
Topic

Lynx Systems Inc. Signs Agreement with Jukedocs Inc. for Document Management Software

·
via mobile, web and PC/Mac. We see a number of benefits and functions for users of Real Estate systems such as YARDI, MRI Software and other Real Estate Systems. Unlike other collaboration systems, Jukedocs is very straight forward to set-up and can be implemented in days, not weeks or months. Furthermore, the system's tight security, role-based access and full audit trail serve to support ISO, IFRS and SOx compliance for organizations implementing best practices around collaboration and document
Member

Member

Reply

Re: Ricoh MPC6501 print quality issues

·
Start with the drivers and the color settings within the driver. If they are used to the quality they were getting with a Fiery you may never make them happy without putting a Fiery in there. With the Fiery, Spot On and the spectrophotometer you can create a color profile to match what they were accustomed to with that Canon.
Reply

Re: Manipulate DWF files in AutoCad?

·
Toshiba manufactures the Tecra W50 laptop that is AutoCAD certified. $2,600.00 MSRP. It is highly regarded by engineers and others who need to render 3D objects on a 2D screen. I include it as a value added option and talking point on all my copiers quotes to any business that uses AutoCAD. I can bundle it into the lease or acquire for approx $2,100.00.
Topic

Altec Sponsors the Microsoft Dynamics GPUG Regional Chapter Meeting in Detroit, Showcasing ...

·
, not having to file two million documents was a significant time saver. Having visibility through doc-link helped us identify bottlenecks, attack them and iron them out. There is no way we could take doc-link out of our organization." Sales Director for Altec Kirk Topliffe will be attending the meeting to network, share success stories and discuss unique business challenges. Says Topliffe, "doc-link is a powerful tool that allows companies to go paperless and improve productivity. Not only will
-=Good Selling=-

Arlington & The Power of 3

Just after this last Christmas I had a chance to chat with Brent Martin of Arlington Industries.  I met Brent back in 2017 at the BTA Fall Break in Philadelphia while Brent was manning the Carolina Wholesale booth.  Something I wasn't aware of at the time is that Carolina Wholesale also owned Arlington Industries and Digitek.

With our recent chat Brent told me about the upcoming plan to merge all three companies and create one super distributor and go with the new branding of ARLINGTON. 

The Power of 3 combines all of the strengths of Arlington, Carolina Wholesale and Digitek which will enable dealers to have unsurpassed service, multiple distribution points, along with giving dealers an "unfair advantage".  Far as I'm concerned "unfair advantages" are a good thing when it comes to today’s business climate.

Distribution: Release the power of same day shipping from five nationwide distribution centers (PA, NC, GA, TX, IL and CA). Get real-time inventory pricing though Arlington's storefront. In most cases you're a day away from getting your product to your door or drop shipping to your clients location

ArliAdvantage Rewards Program:  We all love rewards, especially when we get a little extra for selling something beyond commissions.  With Arlington you'll earn awards for every online order you make for eligible products.  These also make great hand outs to your reps for a job well done! Check out the rewards program!

Becoming a Reseller is easy! Some of the resellers benefits include the rewards program, growth services enables you to enjoy big discounts on custom website services, powerful digital marketing campaigns and industry specific training courses. Five nationwide points of distribution. Become a reseller here.

Estorefront saves you time! For those of us that have been in the industry for sometime I think we can all remember those Carolina Wholesale catalogs. Everything was in those catalogs, I remember cutting out pictures of the products and then cutting and pasting them to make our own black and white brochures. Well there's no need to do that anymore the Estore give you quick access, search bar and pricing.

eBill allows you to make payments to your pay your bills through Arlington's secure payment page.  It's simple to log on and make those payments, even easier to get a history of all your purchase. I believe it was Gartner that released information that the cost for processing and paying an invoice was $25.  It's probably more now, but just think of the savings with Admin.

0319-P4P-Webinar-Ad-300x150

Webinar(s) is the name of the game.  Brent was also very excited about the upcoming round of webinars that are scheduled for dealers to help them with their selling efforts.  There's an upcoming webinar on the 14th of March which you can check out here.

The Power of 3 Gets You the Brand Names You Want

  • Brother
  • Canon
  • HP
  • Kyocera
  • Lexmark
  • Okidata
  • Panasonic
  • Ricoh
  • Samsung    

If you like to learn more about Arlington please go here.

We're proud to say that Arlington is also a past (2018) and present sponsor (2019)for the Print 4Pay Hotel.  Thier support helps us drive new content on a daily basis along with giving you un-biased opinions.  Please support those sponsors that help support us.

There's just so many more products like supplies, scanners, calculators (remember those), cash management, computer/tablet accessories, data storage, electronics, paper handling, office accessories, projection, power supply, paper products, the list goes on and on.

-=Good Selling=-

 

Print4Pay Hotel Earns 2018 Constant Contact All Star Award

p4p0

Print4Pay Hotel Earns 2018 Constant Contact All Star Award

Recognized Among Top 10 Percent of Customers Driving Powerful Email Marketing Results

 

Highlands, NJ — 3/13/2019 – Print4Pay Hotel the global imaging professional’s resource center, has been named a 2018 All Star Award winner by Constant Contact, an Endurance International Group company and a leader in small business marketing solutions. The annual award recognizes the most successful 10 percent of Constant Contact’s customer base, based on their significant achievements using email marketing to engage their customer base and drive results for their organization during the prior year.



Art Post Founder stated “We’re happy to be recognized by Constant Contact for achieving strong marketing results and engaging with our customers. Constant Contact’s tools have helped us increase collaboration with our peers, forge new relationships, and increase engagement in our community.

It’s important that those of us in the imaging channel continue to share our knowledge with others and build a strong community that values helping other.”

Small businesses and nonprofits using Constant Contact’s online marketing tools are eligible for this award. Criteria used to select this year’s All Stars included the following during 2018:

  • Level of engagement with email campaigns
  • Open, bounce, and click-through rates
  • Use of social sharing features
  • Use of mailing list sign-up tools
  • Use of reporting tools“

Constant Contact’s primary goal is to fuel small business success. We know it’s not an easy road for small business owners, which is why we work to provide easy and affordable marketing tools and advice that can elevate their customer engagement and awareness to new levels,” said Holli Scott, Vice President of Customer Success. “The campaigns created by this year’s All Stars demonstrate that a business, regardless of its size, can accomplish their marketing goals and we celebrate Print4Pay Hotel’s impressive achievements with this All Star Award.”

About Print4Pay Hotel

Print4Pay Hotel was envisioned as a means to satisfy our "Need for Knowledge". We have developed this site Imaging Professionals to share information and to find answers quickly on our forums.   The Print4Pay HOTEL is a place to store our knowledge, search our knowledge and to share inspirations, ideas and our passion for the Imaging industry.

About Constant Contact 

Endurance International Group Holdings, Inc. helps millions of small businesses worldwide with products and technology to enhance their online web presence, email marketing, business solutions, and more. The Endurance family of brands includes: Constant Contact, Bluehost, HostGator, Domain.com and SiteBuilder, among others. Headquartered in Burlington, Massachusetts, Endurance employs over 3,800 people across the United States, Brazil, India and the Netherlands. For more information, visit: www.endurance.com. Endurance International Group and the compass logo are trademarks of The Endurance International Group, Inc. Constant Contact, the Constant Contact logo and other brand names of Endurance International Group are trademarks of The Endurance International Group, Inc. or its subsidiaries.   

About Endurance International Group

Constant Contact, an Endurance International Group company and a leader in online marketing for more than 20 years, offers an easy-to-use platform that helps small businesses create professional campaigns that can help increase customers and revenue. From advanced automation features to industry-leading integrations, to personalized coaching, Constant Contact is the trusted marketing partner of hundreds of thousands of growth-minded small businesses around the world. For more information, visit: www.constantcontact.com.

 

The Predictors of the Future of MPS Seem Void Imagination

Does anyone else see the dysfunction in the Imaging Channel’s SMB’s MPS, (Managed Print Services) deliverable? MPS is at least 20 years old. Here’s the reality, MPS was an enterprise deliverable, and its complexities were never accepted in the SMB space and continuing to peruse this like it's 1995 is a waste of time and money. It's time to face the realities of print equipment and their services to SMB customers.

Most of the SMB market understands that printers their supplies and their service represent less than 2% of their technology spend. My friends! All logical thinking would conclude that managing the lowest cost of a process is, in fact, the lowest priority of management.

Something for all dealer owners in the Imaging Channel to ponder is this. Why is it that your dealership's internal business processes are void managing who in your company prints, what they print, or how much they print? It is a simple answer; you don’t see this as a priority, you realize that print is declining every day, and you have more issues to managed that what your organization’s associates are printing less of every day. My point dealer owners, you realize the same thing as 85% of all SMB printer and copier end-users realized a long time ago.

Today we see all the articles and experts talking about the tremendous growth in MPS. We have seen the headlines “Managed Print Services a 50-billion-dollar business by 2025.” It seems that all those saying these things intend to deliver the past to the future.

“A company goes obsolete when they focus on delivering the past to the future instead of delivering the future to the present.”

Managed Print Services has been around for over two decades and now all of a sudden MPS, is going to be a 50-billion-dollar business by 2025. As I hear this, I can’t help but think, the industry could not secure Managed Print Services agreements in the SMB space when print was growing and had out of control cost. But now, that the whole world is on the same page in understanding that the needs of printed pages are in-fact declining, and the cost of its equipment and its supplies have never been lower and continue to reduce every day. So, now what has changed to insight this MPS success prediction? 

Folks, here is my thinking. The definition of Managed Print Services as defined by this future 50-billion. Means. That nearly all print output devices will be contracted to end-users in some form of a re-occurring billing model. A model which includes the equipment its supplies and its necessary service. In reality-nothing will be managed. It will just be sold using a billing contract type called Managed Print Services.

I am also a believer that many end-users will buy A4 devices through a pull-economy process and have a completely different billing agreement than the legacy print channel resellers or its predictors anticipate or can even imagine. Again, these predictions of future Managed Print Services revenue numbers are calculated on the merits of delivering the past to the future. The facts are that many new Innovative Processes regarding print equipment and its services will surface and challenge the rules set it 1990. Staples/DEX are just the beginning.

Those today who describe the results of the print services business in the year 2025, unfortunately, are thinking that nothing changed in the industry. This thinking is no longer logical considering the recent and continuous changes to the industries infrastructure.

I look forward to speaking at ITEX April 24th-25th at the MGM Vegas. It has never been a better time to begin delivering print equipment and their services as long as you do it based on the realities of today and tomorrow’s market. The time is NOW to break the rules and change the game. It is time to deliver the future of print services to the present, and not the other way around.

If your organization is, an office supply reseller, a Managed IT Services reseller or a member of the Imaging Channel, and you are ready to take advantage of the new circumstances which in-fact changed the model of selling and servicing printers. Come join the discussion at ITEX. April 24th-25th at the MGM

If you wish to connect here on LinkedIn send me an invite.

Ray Stasieczko

CEO TEASRA, The Innovation Channel  

This Week in the Copier Industry 5 Years Ago (Second Week of March 2014)

Busy night tonight, last week was busy, and business seems to be picking up some speed for me moving into the end of the first quarter.  In April I'll be going to ITEX in Las Vegas because it couldn't be a more important time to go with all of the recent changes.  If you have the time and the bucks, I recommend attending this year.

Enjoy the threads from 5 years ago this week!

This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of March 2004)

·
Fifteen teams that qualified for the DARPA Grand Challenge start on a 150–200 mile robotic race to Las Vegas, Nevada , for a $ 1 million prize. All of the teams break down within seven miles of the start line; none collect the prize. Canon unveils "hybrid" color printers 3/10/04 9:11 PM users that only occasionally need their pages printed in color. Canon U .S.A. Inc., a unit of Japan's Canon Inc., unveiled the Imagerunner C 6800 and Imagerunner C 3100 Series, expanding its line of black-and
Topic

Konica Minolta strengthens A4 printer family

·
The compact printer has an in-built colour scanner and can be easily integrate into any small office or home setting News | CIOL Bureau NEW DELHI, INDIA: Konica Minolta has expanded its A4 printer family by launching all new Pagepro1580MF which is a monochrome laser multifunctional printer. The product is equipped with printing speed of 20 papers per minute, supports 16 MB memory and can be used for A4, letter, B5, A5, A6, executive size printing. An easy-to-use printer, it allows functions
Topic

Ricoh MPC6501 print quality issues

·
well as convert to PDF and print. The 6501 has a PS3 card but not a fiery. Anything with photos is just a little blurry and not sharp like it was on the Canon and appear to have a slight blue tint. Also the black/ gray appears to have the same bluish tint. I have other Ricoh color MFP'S printing in similar environments with only PS3 options and the quality is good. Any suggestions as to what settings should be changed within illustrator and indesign or when printing with the PS driver to affect
Topic

Canon Solutions America Outlines Considerations When Deciding to Purchase New or Used Wide Format Printing Equipment

·
retail price, the perceived savings can be quite attractive. However, latent hidden costs associated with used large format printers can prevent users from converting these into actual savings. Canon Solutions America, Inc., a wholly owned subsidiary of Canon U.S.A, explores eight key factors to consider that can add increased risk to purchasing a used wide format printer in today’s complex digital world. 1. Security: To be optimally network and security compatible with many of the latest IT
Topic

Konica Minolta Launches Books2BETTER Program to Promote Literacy

·
about Konica Minolta's community activities, visit: http://kmbs.konicaminolta.us/w...onsibility/community . About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won
Topic

Ricoh to Showcase Postal Optimization Solutions at National Postal Forum 2014

·
MALVERN, PA -- (Marketwired) -- 03/13/14 --Ricohtoday announced its newest offerings and demos to be showcased at the 2014 National Postal Forum ( NPF ), March 16-19 in Washington, DC. Attendees who visit Ricoh booth #1711 will experience the many postal optimization, critical communications, inbound and outbound mail solutions and services that are empowering customers to benefit from cost savings, increased efficiencies and compliance-driven input and output. With the many changes in mail
Topic

Ricoh MPC6501

·
well as convert to PDF and print. The 6501 has a PS3 card but not a fiery. Anything with photos is just a little blurry and not sharp like it was on the Canon and appear to have a slight blue tint. Also the black/ gray appears to have the same bluish tint. I have other Ricoh color MFP'S printing in similar environments with only PS3 options and the quality is good. Any suggestions as to what settings should be changed within illustrator and indesign or when printing with the PS driver to affect
Blog Post Premium

31 Ways to Close More Sales #31 of 31

·
the equipment before the trial with commitment that they will move forward if they like the system, or have them commit verbally that they will move forward. I like the first approach. The key here is to schedule a few stop in’s to baby sit the unit and show the walk up users how to use the system for scan, print and copy. -=Good Selling=-
Member

Blog Post

8 Talking Points for Selecting an Imaging/Copier Vendor

·
used for printing or copying in a week, month or year. Interview your vendor: Ask for references!!! Then call those references! Ask how long the rep has been with the firm, ask how long they have been in business, ask about third party software they support. Perform a credit check on them. T his makes a lot of sense, keep in mind all you see is the sales person. Performing a credit check can you tell if the company is buried deep in debt, has trouble paying their creditors, or worse yet, their
Topic

Canon Introduces imageRUNNER ADVANCE C5240A/C5235A Models to Help Customers Boost Productivity

·
and productivity.” The new imageRUNNER ADVANCE C5240A model also delivers printing speeds of up to 40 pages-per-minute (ppm) in black-and-white and up to 35 ppm in color, while the imageRUNNER ADVANCE C5235A device produces up to 35 ppm in black-and-white and up to 30 ppm in color – making these printers ideal for office environments with high scanning and printing volumes. The new imageRUNNER ADVANCE C5240A and C5235A models are now available through Canon authorized dealers at manufacturer’s
Topic

Thinfilm and Xerox Become Principal Members of the NFC Forum

·
The NFC Forum , a non-profit industry association that advances the use of Near Field Communication (NFC) technology, today announced that Thinfilm and Xerox Corporation have joined the NFC Forum at the Principal level. In addition, 19 Associate and Implementer members have joined the consortium. - Thin Film Electronics ASA is a leader in the development of Printed Electronics. The first to commercialize printed rewritable memory, Thinfilm is creating printed system products that will include
Topic

One in a Million:Changing the Way Sales Are Made

·
Jeff Surrette sells copy machines, although that's not exactly how he sees it. He works for RICOH and they sell copy machines, although that's not exactly how they see it either. Jeff and his company both agree that they are in the business of technology. They change the way business is done and although their machines do have the ability to make copies, this is such a tiny incremental fraction of what they do, they choose not to let photo-copies define their business at all. I own several
Blog Post

Buy from Direct-Sales Model or Buy from a Dealer?

·
industry in NJ. There are many dealers who would only get better at what they do. Anyway you slice it, the decision not to allow FREE market direct sales of cars in NJ is a poor decision. But that's what happens when you have people on the board who know nothing about the industry. As Vince Mchugh would say, "that's my two cents"! -=Good Selling=-
Topic

XMPie StoreFlow Now Allows Mobile-Friendly Stores to Drive Automated Workflows

·
NEW YORK—March 10, 2014—XMPie, A Xerox company, has upgraded StoreFlow—its leading Web-to-print solution—to include the recently released uStore 8.0 and Xerox FreeFlow Core. Print providers, in-plant production facilities and other service providers can now benefit from an automated workflow to process, print and fulfill orders while offering their customers a convenient way to submit print orders 24/7. With this major upgrade to StoreFlow, providers can now create mobile-friendly web stores to
Member

File Premium

AST-0109111_HP_-_Virt_Cloud_v6.pdf

·
Topic

All Covered Honored as One of the Top Ten IT Service Providers for the Third Consecutive Year

·
. About Konica Minolta Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems, digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Through the All Covered division, Konica Minolta helps businesses across all verticals with their IT strategy, support, project and
Topic

GreatAmerica Announces HaaR® Managed IT Hardware Financing Program New Financing Option Makes Selling Hardware with Managed IT Services Easier

·
For Immediate Release 12 March 2014 GreatAmerica Announces HaaR ® Managed IT Hardware Financing Program New Financing Option Makes Selling Hardware with Managed IT Services Easier (Cedar Rapids, IA) – From the show floor of ITEX 2014 in Las Vegas, NV (booth #309), GreatAmerica presented its HaaR product today, a new offering in hardware and software financing for the office equipment industry. HaaR is a GreatAmerica hardware rental program that matches each dealer’s managed information
Topic

Sales Question: "How Were Sales This Winter"

·
For those of you that have a winter, I 'd like to hear how sales were and projected to the end of this month. I'm not where I need to be, however, if one deal comes across in the next two weeks I should be at 100% Keeping my fingers crossed. How is everyone else doing!!
Topic

MakerBot Announces MakerBot Replicator Z18 3D Printer Now Available for Order and Shipping of the 5th Generation MakerBot Replicator Desktop 3D Printers to Customers

·
spring with the MakerBot Replicator Z18. The MakerBot Cart puts the MakerBot Replicator Z18 on casters at an ergonomic height that enables easy movement of the 3D printer. The MakerBot Filament Case holds XL or XXL spools of MakerBot PLA Filament and enables the 3D printing of large prints without worrying about running out of filament. Both of these accessories can be ordered separately or with the MakerBot Replicator Z18. “We made the MakerBot Replicator Z18 for those who think big,” said Bre
Topic

Copystar Color Multifunctional Product Wins 'Winter Pick 2014' and 'Highly Recommended' from Buyers Laboratory

·
FAIRFIELD, N.J. – March 12, 2014 – Copystar, a division of KYOCERA Document Solutions America and a leading document imaging company, today announced that Buyers Laboratory LLC (BLI) “Highly Recommends” the CS 5551ci color multifunctional product (MFP). BLI, a leading provider of product intelligence for the imaging industry, also awarded the Copystar CS 5551ci color MFP its “Winter Pick 2014” award for “Outstanding 51- to 60-ppm A3 Color MFP.” The independent lab pointed to the MFP’s
Topic

Chicago-Based Managed IT Firm, Framework Communications, Named 2014 Channel Partners 360? Top 10

·
PR Newswire CHICAGO, March 12, 2014 CHICAGO , March 12, 2014 /PRNewswire-iReach/ -- Channel Partners magazine, a resource for indirect sales channels offering IT and telecom solutions, is pleased to announcethat Framework Communications , a Chicago -based managed IT firm, has been named as a Top 10 winner ofthe 2014 Channel Partners 360⁰ Business Value Awards. (Photo: http://photos.prnewswire.com/prnh/20140312/MN80527 ) Fifty winners were honored during an awards ceremony on Feb. 26 at the
Topic

fKYOCERA Document Solutions America Color Multifunctional Product Wins 'Winter Pick 2014' and 'Highly Recommended' from Buyers Laboratory

·
multitask. BLI found that the TASKalfa MFP “experiences virtually no delays between jobs, and the number of print jobs that can be sent to the device is limited only by memory capacity.” Perhaps most significant, BLI lauded the Kyocera MFP’s value. BLI’s objective pricing analysis revealed that “the TASKalfa 5551ci is priced lower than average for comparably equipped models, while providing a very good feature set that includes among the highest standard memory and hard drive capacities, as well
Topic

Fluid Networks Selects Thinspace Technology For Secure Remote Access Over Industry Giant

·
Propalms OneGate and Propalms TSE for secure remote access over industry giant. Fluid Networksis a unique Managed IT Services Provider (MSP) built on decades of experience delivering custom technology solutions to small, medium, and enterprise businesses. Fluid Networks specializes in building and managing converged voice, video, and data networks with the goal of helping our customers realize increased productivity and true cost savings. More information on Fluid Networks can be found at www
Topic

Kofax Announces 2014 Transform Award Winners

·
Pacific Partner of the Year Global Partner of the Year Proficiency Group Ricoh Company The winners were chosen by an expert panel of judges comprised of Kofax executives and independent industry experts Sandy Kemsley of Kemsley Design Ltd., an independent analyst and application architect specializing in business process management and the social enterprise, and David Tyler, Editor of the U.K.'s document and content management publication entitled Document Manager. “These winners truly embody the
Topic

Kofax Takes World’s First Smart Process Application Development and Deployment Platform to the Cloud

·
game-changing product that delivers an unparalleled combination of market leading capture, business process management, dynamic case management, data integration, analytics and mobile capabilities on a single, unified platform,” said Anthony Macciola, Chief Technology Officer at Kofax. “TotalAgility 7.1 and TotalAgility Cloud build on that success by adding the benefits of on premise multi-tenancy and cloud services for increased flexibility, productivity and cost savings.” Smart process
Topic

Kofax Takes World's First Smart Process Application Development And Deployment Platform To The Cloud

·
7.0 is a game-changing product that delivers an unparalleled combination of market leading capture, business process management, dynamic case management, data integration, analytics and mobile capabilities on a single, unified platform,” said Anthony Macciola, Chief Technology Officer at Kofax. “TotalAgility 7.1 and TotalAgility Cloud build on that success by adding the benefits of on premise multi-tenancy and cloud services for increased flexibility, productivity and cost savings.” Smart
Topic

MIMAKI USA announces SMART RasterLink6 training schedule

·
provides the ability to simulate color printing in Adobe® Illustrator® and Adobe Photoshop® software without the need to create an actual print, saving time and money in the design and production process. The two-day SMART course on RasterLink6 software will cover the following topics: Understanding the basic functions and structure of RasterLink6 software Managing Adobe workflow files and integrating them into RasterLink6 software Presenting basic principles and structures of layouts, templates
Survey

Professional Services Question for Everyone

·
As some of us old copier dogs are migrating to services (how boring), I for one always have questions.  In particular what are we being charged as reps for billable hours. Don't post it here in a reply. I will post a poll in this thread.  ...
Blog Post Premium

31 Ways to Garner Net New Copier & Managed IT Business # 11 of 31

·
email, then schedule a stop in, and then call them again. You should do this entire process in a one year time frame. If you don't connect you start all over again. I have accounts that I've been tracking for many years, however, I'm like a dog with a bone and I won't give up. Interesting in a thread I posted the other day on the forums, was a certain sales person would actually google the person that they wanted to connect with Tried to learn as much as possible about that person. It's a good
Reply

Re: Canon unveils "hybrid" color printers

·
What's "hybrid" about them? What am I missing. I sold Canon and Ricoh MFP's for quite a while and this seems like just natural replacements for previous EOL systems. Granted, I don't actively sell in this space at the moment, but because I consult inside the industry, I try to at least keep a birds-eye view of the tech. Can someone answer for me, please? Thanks!
Reply

Re: Ricoh MPC6501 print quality issues

·
I can't speak to anything regarding specific applications, but the C6501 is a different animal than other Ricoh color MFPs. It had known output quality reliability issues from the beginning that Ricoh was slow to fix. By the time they finally came out with modifications to somewhat alleviate these issues, it was too late for many customers. At a certain point several years in, many dealers stopped selling this model, even if they had remaining new inventory in their showroom or warehouse. It
Member

Topic

Continuum Addresses How Office Equipment Companies Accelerate Profitable Growth in Managed IT and Cloud Services at ITEX 2014

·
managed services, 2) Leveraging a fully integrated technology and services platform that drives operational efficiencies and optimizes margins, 3) Identifying strategic IT service company acquisition targets and 4) Enabling sales teams to identify high-value managed IT services opportunities. “The changing landscape in the SMB world has provided both a challenge and an opportunity at the same time,” said Michael Amiri, Director, Office Equipment Industry at Continuum. “Moving forward, IT
Topic

Copiers Needed in California

·
Thursday, March 6, 2014 - 10:15 Community Services Employment Training (CSET) is soliciting proposals for Printer/Copier Lease and Maintenance/Support for our office needs. Proposals are due before March 28th at 3:00 pm. Here is the full RFP All questions regarding this request must be submitted in writing to Joe Halford at Joe.Halford@cset.org .
Topic

Copiers Needed in Gerogia

·
NOTICE THE HALL COUNTY SCHOOL DISTRICT IS ACCEPTING PROPOSALS FOR COPIERS AND PRINTERS. RFP?S ARE AVAILABLE AT 711 GREEN STREET, GAINESVILLE, OR ON THE WEBSITE. CONTACT LEE LOVETT AT 770-534-1080 OR E-MAIL AT LEE.LOVETT@HALLCO.ORG . DEADLINE FOR 6daysago |85views| | NOTICE THE HALL COUNTY SCHOOL DISTRICT IS ACCEPTING PROPOSALS FOR COPIERS AND PRINTERS. RFP?S ARE AVAILABLE AT 711 GREEN STREET, GAINESVILLE, OR ON THE WEBSITE. CONTACT LEE LOVETT AT 770-534-1080 OR E-MAIL AT LEE.LOVETT@HALLCO.ORG
Topic

Copiers Needed in New Mexico

·
REQUEST FOR PROPOSAL RFP#14-02-1147LE - "MONOCHROME MULTIFUNCTION COPIER/PRINTER/SCANNER/ FAX RFP#14-02-1148LE - "COLOR PRODUCTION COPIER/PRINT-ER FULL COLOR BW WIDE FORMAT PRODUCTION PRINT SYSTEM WITH SCANNER" TO OBTAIN PROPOSAL DOCUMENTS, GO TO THIS WEBSITE: www.nnooc.org LINK/PURCHASING SECTION/RFP'S ADVERTISEMENTS Journal: March 7 - 11, 2014
Topic

Digital Solutions for Learning Institutions to be Featured by BMI Imaging at CASBO California Conference

·
headquartered in Sunnyvale, California, with an additional production and sales facility in Sacramento.
Topic

Distinct Packabilities Benefits from Stronger Analysis and Tighter Cost Controls with EFI Radius ERP

·
profitable. In addition to having the largest portfolio of graphic arts industry MIS/ERP offerings, EFI is the leading business software provider for the packaging industry with its Radius product. EFI’s complete workflow and printing portfolio also includes e-commerce and web-to-print solutions, digital front ends and digital inkjet printers. For more information about Radius, visit www.efi.com or contact 800-875-7117 . About EFI EFI™ ( www.efi.com ) is a worldwide provider of products, technology
Topic

Fujitsu and Bright House Networks Achieve 400G and 800G Transmission Speeds Over Live Network Environment; Setting Future Path for Terabit Speeds

·
Fujitsu FLASHWAVE® 9500 Packet Optical Networking Platforms (Packet ONPs) . Bright House Networks is the sixth largest owner and operator of cable systems in the U.S., offering its approximately 2.5 million customers video, high-speed data and voice services. The cable provider is committed to continually evolving its network infrastructure to meet customer needs. Bright House Networks’ customers are interested in services such as interactive Web capabilities, Video on Demand (VOD) to any connected
Topic

Transform Global 2014 to Host the MPSA Leadership Awards

·
Midway, KY — March 04, 2014 — Photizo Group is proud to announce that their upcoming conference, TransformGlobal 2014, will play host to the Managed Print Services Association Leadership Awards (MPSA). Transform Global 2014 will take place June 2-4 at The Galt House in Louisville, KY. It is recognized as the most educational conference for the Imaging industry, offering cutting-edge insight for companies of all sizes, technology and imaging channel service providers. Greg Walters, President of
Topic

Volotea, One Of the European Airlines With The Greatest Growth, Is Already Managing Its Documents With Athento

·
Silicon Valley, California (PRWEB) March 10, 2014 Volotea is one of the most promising European airlines. With 114 routes throughout the continent, in 2012, only one year after its creation, it was touted by Airline News and Analysis as being the airline with the greatest growth in Europe. As an air operator, Voltea has to guarantee adequate training and training surveillance for its flight staff. To do this, the company has the practice of conducting frequent audits of courses that have been
Topic

Zymphony Technology Solutions Named to CRN’s Managed Service Provider Pioneer 250 List

·
an incredibly fast pace,” said Robert Atherton, Vice President of Sales and Technical Services of Zymphony Technology Solutions. “While we used to see new technologies introduced to the market every 12-18 months, we are now seeing that cycle reduced to every 6-8 months. Big Data Analytics, Cloud Computing, Public/Private/Mega Cloud, Cloud Backup/Disaster Recovery, Software as a Service, Hardware as a Service, Infrastructure as a Service, virtualization of servers and desktops, mobile computing
Topic

Vanguard Systems Partners with United Computer Group to Offer Backup as a Service to Clients

·
company that has had a noticeable impact on the IBM mid-market with its BaaS and remote hardware disaster recovery offerings," statedBill Wilson, Vice President of Sales for Vanguard Systems. Vanguard's selection of UCG's solution was made after a comprehensive evaluation process from a range of cloud backup and disaster recovery solutions. "UCG is pleased to have been selected by Vanguard and look forward to being their clients' provider for a wide range of remote data storage and disaster
-=Good Selling=-

Caring: The One Key Component Missing With Salespeople Of Today

"Without a sense of caring, there can be no sense of community"
Anthony J. D'Angelo

Love, cherish, adore, idolize and worship... seldom used words within the sales profession. Caring, a term not often heard as well. Defined as, displaying kindness and concern for others.

Ask those in sales, and you might just hear, "sales is a means to an end." A means to earn big fat commission checks. Dale Carnegie nailed it: “You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.”

Sales is serving and serving is sales. To serve is to care. It's caring about your clients and prospects, the people who buy what you have to sell. Listen up... if you're looking to increase your sales then I encourage you to capture the hearts and minds of your clients and prospects.

"People don’t care what you know until they know that you care."
Theodore Roosevelt

It's about "giving a rip" and truly caring about helping to solve their business challenges, goals and concerns. Showing you care, it's not about being "mushy and gushy", it's about being human, being real and being your authentic self; every step of the way.

DO WHAT YOU SAY

When a new prospect engages with you the first thing that runs through their mind is can I TRUST you? Are you trustworthy? Hear me out on this one... No trust no sale! Deliver on the promises you've made. No B.S., no excuses and no lip service... just care. Do what you say you're going to do.

Stay true to yourself and keep your word. Care enough about yourself and commit to doing what you say you're going to do.

This builds...

  • Trust
  • Reliability
  • Integrity
  • Respect
  • Self-worth
"Mean What You Say, Do What You Say"

CARING: THE MISSING LINK

What if you stopped caring for your spouse, your significant other or for that manner, your friends; what would happen to those relationships? It would be a gut punch of reality and rightfully so.

Caring is deeply rooted in fulfilling relationships. Apply caring to your clients and watch what happens to your relationships. We're humans and crave a sense of belonging.

"It’s fine to not care about what doesn’t matter — as long as you do care about what does."

CARE FOR YOURSELF

Taking care of yourself is one of the single best things you can do for yourself. It’s easy to put yourself towards the bottom of the list.

Taking care of yourself is not selfish. You should not feel guilty about it all. How can you take great care of your clients if you can't take care of yourself?

When you take care of yourself this leaves you with more energy and love to give to those around you, your clients and prospects.

How well are you practicing good emotional hygiene?

It’s easy to get caught up in the ongoing cycle of work, sleep, and even more work. After a while, your body screams in protest, demanding you pay attention to its needs. How many can attest this one? Lord knows I can.

Improve the relationship with yourself by maintaining your physical and mental health. This makes you more resilient, helping you to weather the bad times and the good times.

Your body and mind are your most valuable assets. Learn to CARE for YOU!

CARE FOR YOUR CAREER

“No one will ever take your career more seriously than you do”.

You have complete control over your successes and you have a huge hand in creating your future. 

Do you care deeply about you're doing at this very moment in time?

Are you passionate about your career?

Sales professionals who are passionate about what they do will be happier and healthier, as they bring their hearts to their careers. This burning passion stems from them caring deeply about what they do and being personally invested in and motivated by their personal mission.  

Care about what you do. You must stand out from the competition now more than ever, as a sales professional. One of the most effective ways to make this happen is to invest in yourself and your career.

Consider making the investment in enhancing your skill set and what this could mean to your sales career today, tomorrow, and well into the future.

CARE FOR YOUR CLIENTS

"If you don't give a rip about your clients, get out of sales!"

If you take your clients for granted, sit back, become complacent, fail to continually engage and build upon the relationship, you’ll lose them. I guarantee it!

Today, your clients are asking so much more of you than they ever have before. They are holding you to a higher degree of accountability. If you fail to nourish and continually bring value, I flat guarantee somebody else will eagerly step right in. This is why those that lead with the heart and not the wallet will win in the long run.

One of the best ways to ensure clients feel valued and appreciated is actually to show them you care.

Caring for your clients is not that hard. It's looking them in eye and saying, "I'll be here for you at all times. I have your best interest at heart."

Deeply invest and authentically care about the experiences your clients have with you and your brand, then watch your relationships skyrocket.

AUTHENTICALLY CARE

You success in sales is not just about closing more deals, where you sit on the sales totem pole, or the size of your last commission check; it’s about demonstrating you deeply care about the needs, interests, and desires as you help guide your clients to do better business. Authentically caring about people is the key to sales and your success.

If you don’t genuinely care, neither will your clients. I encourage you to authentically care about what's truly most important to the people you'd like to do business with and just do it!

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

 

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

Ten Reasons Why the New Ricoh IM 350F, IM 430F and IM 430Fb is a Winner

It's been sometime since Ricoh introduced the MP 301 (A4 black MFP 30ppm). Five years is a long time to hang on to a model, especially when A4 devices are being introduced left & right.

There's a new kid on the block of A4 devices. Ricoh is now offering the IM 350f (37ppm), IM 430F (43 ppm), and the IM 430fb (45ppm).  All devices come standard with copy, print, fax and color scan.

Anyone can get the speeds and feeds on these devices, but I wanted to dig a little deeper and express what I like about these new Ricoh A4 MFP's.

1. Hard drive is now standard and packs a wallop with a 320GB HDD.

2. All three devices now ship with starter print cartridges. Nine thousand pages for the IM 350F, eleven thousand one hundred pages for the IM 430F and three thousand nine hundred pages for the IM 430Fb.

3. Google Cloud Print equals yippee, I now have another tool in the belt for cloud printing.

4. Ricoh Intelligent Support means that help for support is just a click away. Our support specialists can use remote access to fix issues. In addition we'll be able to operate the Smart Op Panel (GIU) to guide clients in real time for using the device.  How cool is this!

5. Auto firmware updates are awesome also, our new models can periodically check and download the latest updates.  This is big! No more waiting for a tech to arrive to perform updates.

6. Ricoh Smart Integration is another win, win for us. Clients can now get quick access to apps. No longer do we have to talk about speeds and feeds. New discovery questions will lead to increased client satisfaction.

7. I stated I wouldn't mention speeds and feeds, but I'm pretty stoked about the  convenience stapler.  We'll be able to corner staple and book staple.

8. Videos can now be accessed from the Smart Op Panel for how-to maintenance tasks.  Can't wait to demonstrate the video feature, I'm thinking it's going to add quite a bit of sizzle with a demo.

9. Installation Wizard makes it easy for the setup, and network installation. Dang, I could probable do this now.

10. Security equals DataOverwriteSecurity System (DOSS) and Ricoh-only OS helps to provide direction and cushion from OS specific threats. That's just the tip of the iceberg. Security is something we don't talk about enough.  Older devices in the field present a higher security risk to every company. 

Would you allow your iphone not to have the latest security patches? The same thinking should be applied to copiers. I use the security talk track with every client.

There's a ton of other speed and feed improvements for these devices. Maybe another blog in the near future about the speeds and feeds is in order.  Hat's off to Ricoh, we now have a very strong A4 presence with these additions.

If you get some time check out the P4P Hotel forums. I'll be writing some addition comments in the near future.

-=Good Selling=-

It’s Uber’s 10th Birthday, A lesson for The Imaging Channel's Venture Capitalist.

How could the Staples/DEX Acquisition effect a dealership in the Imaging Channel, or its VC group's Exit plans? Here's a thought to consider. The change in valuation will be the greatest threat to all dealers both independent, or those V.C Backed mega dealers who continue buying growth with redundant deliverables within a disrupted infrastructure.

Everyone in the industry should think about Taxi Medallions. These medallions value vanished as the infrastructure of the Taxi deliverable was disrupted by the Ride Share industry's innovative better experience. Happy 10th Birthday Uber

Here’s my explanation of how that compares to the Imaging Channel today. As the large dealers are acquired the acquirer will eventually have the required footprint enabling them to be disruptive on a massive scale. Once this footprint takes to hold the old-ways infrastructure becomes less valuable.

The only value to those left behind will be their customer base. When this is a reality, the new-way has the choice to buy or take your customers. One thing they won’t do is overpay for them. The new buyers won’t need your outdated infrastructure. In other words, the Imaging Channel’s Medallions will drastically reduce in value.

When Staples/DEX acquires a few more primary MEGA dealers, one who has a presence on the west coast, one or two who control the mid-section of the country, and one in the northeast. This combined entity will be a significant disruption to the current infrastructure of the Imaging Channel.

The other scenario is that Office Depot or another vertical disruptor, Best Buy as an example beats them to it. Either way, sooner or later the new infrastructure model is established. Hopefully, after the disruption February 8th, no one would bet against this probability.

There is much in store for the Imaging Channel, and I hope its actors fight against their stubbornness to maintain yesterday. Dealers must explore ways in which they can play in the new infrastructure. Dealers must go where the market is headed and stop pushing what they deem relevant based on their stubbornness to change. There are still too many actors in the Imaging Channel weighted heavily with product centric mindsets.

It’s time to re-evaluate how your sales teams go to market; it’s time to re-evaluate how you maintain and collect customer data, it’s time to re-evaluate the investments you are making in products on the fringes of the core deliverable. Dealers must be first in their markets to switch from the product-centric thinking of overselling A3's to a customer-centric A4 deliverable.

Dealers must understand e-commerce, and quickly disrupt themselves before the disruptor does it for them. Remember, everything changed on February 8th. The time to stop creating visions of the future from memories of the past is now. It’s time to use your imaginations and explore what could be possible, regardless of how painful to yesterday those possibilities are.

Those investing in the channel must start invest towards reinvention instead of continuing to buy yesterday. There will be more challengers coming, as they recognize the realities of print equipment and its services. Those without the baggage of how things used to be will focus on the customer realities and deliver with customer-centric approaches. Remember, as they gain momentum the medallions of the old-way diminish in value.

Join me at ITEX where we will discuss the impacts of this challenging yet equally opportunistic disruption.

‘Status Quo is the killer of all that will be invented, don’t get stuck in Status Quo.”

Ray Stasieczko

×
×
×
×
×