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MFP Copier Blog

Speeds and Feeds of Copiers

I had a lot of wind shield time today and it got me thinking about the recent thread that Kyocera was moving with speed licensing for some of their MFP models.

I've always been a huge proponent of reducing the amount of MFP models that we offer to our clients.  I believe there is no need to have 5 color and 5 black A3 models for clients and or sales people to choose from.

We as an industry need to simply MFP offerings to dealers and clients alike.

I would like to see one A3 model to replace all ten that I mentioned before.  I'm not in favor of changing the 65-90ppm devices yet but the thought has crossed my mind.  At lease moving from ten A3 MFP's to one MFP could benefit both manufacturers, dealers and clients.

  • Less inventory for dealers and would eliminate stale inventory when a new MFP is launched.  This is true for manufacturers also, just the strategy of how many different models to produce every year must be a tall task along with the engineering
  • Clients can now buy a subscription for the speed of the device, I would tend to make the subscription an annual cost this way the client could increase the speed down the road if desired. This also gives our industry an on going revenue stream
  • Clients can choose a subscription to add color either during the sale or after the sale. This too should be an annual subscription that can be turned on or off
  • Clients can also choose a subscription for a variable speed copier, which means I can run the MFP at any speed I want. This could be a critical feature for companies that have busier times of the year with printing.  If you remember digital duplicators they all had a variable speed control.  It also might come in handy for printing and coping onto different substrates.
  • Features, solutions and accessories are identical from the slowest speed MFP to the fasted MFP.  As of today many of the manufacturers play games with these accessories and don't make them available for every model
  • Moving to one A3 MFP will make sales people more proficient with the devices at a faster pace.  Less support may also be needed on the manufacturers side of the business support and tech services
  • Overall parts inventory for both manufacturers and dealers this will increase overall profits for both parties

As our industry moves to a post pandemic world I believe we need to simplify our offerings to our clients and present them with options and not box them into one device because of volume.  Every MFP should be capable of producing as little or as much volume as they want to print.  In essence we need to make printing fun again for our clients and give them options.

Here's a question for you.  Let's say a client has a 60 page a minute A3 MFP, what would you say to your client if they asked "can I reduce the speed of prints if I want to?"

-=Good Selling=-

The Week in Copiers Fifteen Years Ago

When January 2022 rolls around we'll be one year shy of having 20 years of conversations, press releases, chats, leads and quotes for the copier industry.  Can't wait for January of 2023!

Enjoy thee copier threads from 15 years ago this week!

Ricoh and EFI Deepen Partnership

Art Post (Guest) ·
its sights on the high-end POD market. EFI, the world leader in digital controllers, superwide format printers and inks, and print management solutions for commercial and enterprise printing, is the ideal partner for achieving these aims. Building on Strong Relationship This business alliance builds upon the strong Ricoh-EFI relationship, dating back to EFI's founding in 1989. The companies' collaboration includes delivering EFI's industry-leading Fiery(R) server technology, optimized with
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Sales positions in SE Wisconsin & Northern Illinois

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Successful and growing Ricoh/Konica Minolta dealer looking to add sales reps in our southeast Wisconsin and northern Illinois territories. Competitive salary and commission program, good benefits, team atmosphere and continuous training. Headquarters in Lake Geneva, Wisconsin - easily accessible to Chicago and Milwaukee. Visit our website at www.martingroup.com or contact our vice president, John Stensland, at 262-248-8911.
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Re: Savin SPC210SF

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Curious to see if anyone has sold any of these yet. We have found that it makes good color prints but embarrassing color copies. I still think we can market this as a good entry level bw copier/fax/printer/color printer. Still will do as well as Savin AC205+CLP17 at a lower initial investment. Any thoughts on this?
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Re: mobile office

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I don't think I was as clear as I should have been in my previous post. They would transport the mfp with them and use it for printing locally. The main problem comes when they want to send a fax. I'm thinking of selling them an AC205 and showing them that they can scan via usb or Scan to PC software and then sending the fax via a third party solution like smart fax. The AC205 would be ideal because it is lightweight, inexpensive and has the scan to usb capability. The main hurdle is the third
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Re: TOSHIBA E-STUDIO 282

Indy_Dave (Guest) ·
Depending on your finisher options, the Toshiba is about $300-$400 Cheaper than U.S. Comm, vs. NFP Pricing. We have may users that perfer the control panel on the Ricoh/Savin to the Toshiba, but for value, most of our price sensitive customers go Toshiba.
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Sales Material

Gunner (Guest) ·
Hello Everyone- I was wondering if anyone can give me some good motivational/sales references. My sales managers are focusing this quarter on sales in our weekly sales meetings. I am wondering what others have used and found to be good material. Any suggestions would be appreciated! Thank you Melissa
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Xerox 6204 Pricing

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While doing some research on the New Xerox I came across a discussion on the Auto Desk Website; Reply From: kevboz Date: May/02/06 - 20:48 (GMT) Re: xerox 6204 opinion or other like plotters $15420 with everything but the addon 5 D size a min also throwing in a toner, 5 cartons of 30"x 500' bond (2 rolls to a carton) and 5 cartons of 36"x 500' $46 a month full service and .022 for overage. (based on 1500 SQ ft a month) Does anyone else have pricing information on this product?
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Re: mobile office

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I think if you map the port of the MFP through the firewall. The end-user (on their laptop in the field) Could print via IPP. (Internet Printing Protocol) I know the Ricoh MFP's have this capability. To be honest I never have done this. But, in theory it can be done. That is where I would look. -slim463
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Re: Sales Material

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I recommend Salesdog.com. Every Monday morning you get a great newsletter. Selling Power also has a site. Another is davekahle.com
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Boy do I have alot of Gripes!!!!!

Art Post (Guest) ·
Get this, my boss (the owner) calls me and tells me about an existing client that wants to upgrade thier duplicator. He states he wants to give to me since I am the most knowledgable in our office about duplicators. It is a church account and there is competition, I get the deal and make $300 in commissions, plus the $200 spiff from Ricoh. Not bad....I was happy with the outcome. Now a month later I get an email from him saying that it is his account and he is taking the $200 spiff from Ricoh
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Re: Need a dealer in Wisconsin

Art Post (Guest) ·
There is an Aficio 220 there with fax option and cabinet, if you pick it up you can have it for free! Art Post
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Re: Yellow Clear Mode Key

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THE DISKETTE!. That's right, she had placed the Diskette on the copier and made a photocopy and mailed that to me.
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Re: mobile office

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what about e fax?
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Re: mobile office

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I think you still weren't clear The problem you have is there's no phone line for the MFP to plug into in order to fax?
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Re: mobile office

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That's correct. Since this is the case I think it is easier to use the internet to route the faxes.
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Re: Xerox 6204 Pricing

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I lost a deal a few months back to the Xerox. Customer paid approximately $16,500. Maintenance was $1,175 a year for 2,500 square feet per month. Toner extra.
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Re: mobile office

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I think you can even get a local # through e fax if you pay additional fee.
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Re: Boy do I have alot of Gripes!!!!!

Jomama (Guest) ·
That was just wrong. But who is to say the next guy wouldnt do the same thing. I have heard similar things from our salesmen about our boss. And from other techs in other companys. Like changing the commission after the sale, or changing the compensation after the deal. I am sure not everyone is like that but with about 5-6 employers under my belt, I can safely say it is not uncommon.
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Re: Xerox 6204 Pricing

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try this xerox_6204_pricing.pdf (44 Kb, 22 downloads) This document has been moved to Documentmall, you can acess the document here: www.documentmall.com account: art_post username: p4pusers passcode: goodpals
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Re: Gas Price Check

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A thought hit me while looking over the articles here. Since the major gas companies are making billions in quarterly profits, any chance the copier companies servicing their copiers could base their CPC's on what their local gas charges are? How would they react to paying $2.75 per copy, excluding toner? Just a wishful thought!
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Re: Boy do I have alot of Gripes!!!!!

Darth Vader (Guest) ·
I totally agree, making changes after-the-fact is just WRONG!!! I guess every salesperson struggles with situations like this with at least one of their employers. All we can do is voice our opinion and try to change the situation. If we can't, like you said, we have two choices -- put up with it or go somewhere else. Either way, if we let it affect our attitude, it can dull our edge, and we can miss a sale -- losing even more money due to the same situation.
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Re: Xerox 6204 Pricing

Art Post (Guest) ·
Does Xerox's FSMA include drums and fusers? Also toner & Devloper? Art
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Re: can anyone help

Jomama (Guest) ·
You can try the laser jet 4 or 5 driver. Other than that Ricoh doesnt offer anything compatable.
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Re: Boy do I have alot of Gripes!!!!!

Jomama (Guest) ·
""he'd let me have my way"" How denegrating. Obviously he knows, you know he tried to f you. As had been previously stated, don't let it affect your day. Sending the email was a good way to get it out in the open. Now forget it and go on or get a new job. You are too good a salesman to let this cloud your mind.
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Re: Smart net Monitor

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Although similar to Print Audit, Equitrac will also do the job
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Re: CLP22 Fuser Jams

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Try printing a 2 or 3 page job from Adobe, if it prints fine then; check you’re setting in MS word.
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CLP22 Fuser Jams

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A CLP22 customer tells me that when they try to print a word document, that the first page prints fine (no color), but the second page jams in the fuser. Each time they clear the job and try again, it will jam on the second page, and always in the fuser. Any updates on this printer I could try?
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mobile office

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I have a prospect that wants to use one of our mfps for a mobile office. They have high speed internet through their cell phone provider and a laptop and would like to be able to fax out. Anybody have any ideas?
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Hundreds of Suppliers; Dozens Exhibiting for the First Time

Art Post (Guest) ·
Hundreds of Suppliers; Dozens Exhibiting for the First Time More than 80 companies will be showing their products and solutions at AIIM Expo for the first time this year. These include Cognos, Xerox, Information Builders, Google, Microsoft, and many others. All told, more than 200 of the ECM industry’s leading suppliers will be showing their wares. A free Expo Hall pass is available from show organizers. The pass provides admission to the Expo Hall, as well as the keynote presentations, the
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can anyone help

dimitris (Guest) ·
i have two clients with aficio 200 they cant both print with windows XP does anyone know the solution?

Attention Sales Leaders... Are Your Salespeople Being Exposed As Empty Suits?

“There's just something obvious about emptiness, even when you try to convince yourself otherwise.”
Sarah Dessen

Sales professionals think before they act. They plan, prepare and practice as they build a foundation to success.

They lead with intention and become the example.

They are precise with their decisions by aligning their vision and values to earn the respect of their clients. With purposeful intent, they engage in heartfelt activities benefitting those around them.

This is what your clients and prospects crave, right? They deserve a sales professional who is heartfelt, sincere and fills out a suit with empathy, emotion and excitement.

ARE YOUR SALESPEOPLE LEADERS?

Sales professionals are effective in opening up business conversations as they speak the language of leadership. This language clearly conveys their ideas to their audience.

They precisely explain their thinking to the hearts and minds of those whom they wish to move to action, their clients and prospects. They keep the conversation simple.

How well is your team communicating the language of leadership?

How well is your team engaging your clients in business conversation?

Sales professionals are not empty suits in the eyes of their clients and prospects.

"Empty pockets never held anyone back, only empty heads and empty hearts can do that."
Norman Vincent Peale

IS YOUR TEAM BEING VIEWED AS BEING EMPTY?

Buzz-riddled descriptive words may sound impressive but despite sounding important, there's usually little meaning nor substance behind the words.

Are your salespeople using the same standard sets of sales jargon to describe situations as a replacement for just speaking plain old normal language.

Are they relying on buzzwords to communicate concepts rather than explaining what they mean?

Sales leaders... Let's get real for a moment... do you think this makes your people sound or look smart? I can imagine it adds more confusion as opposed to clarity.

Words matter and you must choose them wisely.

Sales professionals communicate in a way that brings them to life. Hiding behind catch phrases and buzzwords only gets your team exposed for what they really are, empty.

These words drive your clients bonkers...

  • Turnkey
  • Streamline
  • Think outside the box
  • Best in class
  • Efficiency
Nothing worse than an uneducated sales rep who recites information off the back of a brochure!

IS YOUR TEAM HIDING BEHIND BUZZWORDS?

We all know how hard it is to gain access to the C-suite. When your salespeople do get that meeting, it’s mission critical they maximize every minute. The last thing you want is to have them walk away empty handed, or worse, leaving their clients confused and none the wiser.

Are your salespeople being viewed as being empty suits? Would you know?

Empty suits cover up their lack of understanding and experience with science and jargon, all because they think it sounds good. In reality, all this does is confuse and alienate your clients.

When your team hides behind buzzwords and jargon this only prevents them from building rapport. Your clients and decision makers are smart and will quickly see what's happening.

In George Orwell’s essay, “Politics and the English Language.” he shares his opinion on our reliance on “dying metaphors,” “pretentious diction,” “stale similes and idioms,” that have clouded our thinking.

He understood that if we only recite clichéd and meaningless phrases because they sound nice, we’re spared the effort and challenge of not only crafting our thoughts and opinions into fresh language, but actually confronting what our thoughts and opinions really are.

In other words, using unclear and cliched sales jargon reflects upon your salespeople with unclarity and canned thinking.

ARE YOUR SALESPEOPLE WORTHY OF A CONVERSATION?

One huge reason why executive's pay lip service is your team is using canned sales crapola and buzzwords positioning them as being weak.

Your team must live, walk, talk and breathe as a sales professional.

How well is your team demonstrating competence? An executive appearance, presence and attitude may open some business doors of opportunity, however; without competence those will quickly dissipate.

Think about this equation...
An executive presence - competence = an empty suit

Let's stop for a moment and think about this scenario...

What happens in a first meeting, when the executive opens up about their problems and all your salespeople can contribute to the conversation is a stream of buzzwords, canned pitches and sales jargon?

In a split second it becomes painfully obvious your team has no clue about what they do, what problems they have or how you can even help to solve those problems.

This my sales leader friends is an empty suit. Your team is dead in the water!

YOUR TEAM MUST AVOID BEING LABELED

Your salespeople must ditch the buzzwords, sales jargon and canned pitches. They're better than this!

They all must remove the mask and become their true self. They must ditch the facade.

There are way too many sales reps who believe they are ‘A’ players, but they are nothing more than ‘C’ players hiding in an empty suit. 

Expensive Armani suits are no substitute for business acumen. Fine clothing is not a substitute for brains.

As the leader of your team, I encourage you to look in the mirror...

  • Are your salespeople being sincere with your clients?
  • Are your salespeople bringing substance to your clients?
  • Are your salespeople engaging in business conversation with your clients?

Please don't allow your team to suffer in silence as this only leads them down the road of obscurity.

No alt text provided for this image

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and heartfelt strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback, kindle and in audio. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedIn, Twitter, Facebook and on my podcast by clicking on Selling from the Heart.

The Week in Copiers Ten Years Ago

The Week in Copiers Ten Years Ago

First Week of May 2011

Funny thing happened while building a new walk way at my house.  There were a couple of spirea plants that I wanted to remove.  Over the years got crappy looking since I there are in my front yard where there is full sun.  There were three of them and today I dug out the last one.  I had to get on my hands and knees to get some of the shooter roots.  While I was prying the spirea out... there it was my wedding ring that I lost so many years ago.  I was elated and out the ring on my finger and thought how really this awesome this was.  After finishing for the day I marched into the house to tell my wife, I looked at my finger and the ring had slipped off while working!  OMG, now I need a metal detector.

Enjoy these awesome copier threads from ten years ago this week!

Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain

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because of a short-circuited transformer. On April 19, the company said the bad transformer had been replaced and limited production had resumed. Kao Corporation is another key Japanese imaging chemical producer with assets in Kashima. A research report published by Citigroup Global Markets Japan on April 8 says that Kao supplies Canon, Fuji Xerox, Konica Minolta, and Ricoh with resins and other chemicals manufactured in its now-damaged plant. According to Citigroup, “Kao has yet to resume
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Xerox Launches eConcierge Tool To Increase Print Supply Sales

Art Post (Guest) ·
, months. If you're not getting the suplies attach, you're missing out on that revenue." Xerox executives positioned eConcierge as a complement to the vendor's existing PagePack managed print program, a first step to get more visibility into a customer's printing habits before approaching them with a full managed solution. Koehler estimated that office superstores and e-tailers take in about 90 percent of ink sales after a printer is sold. "Why? There are almost as many office superstores as there are
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Kyocera Mita America’s Awarded 2011 Monochrome Printer Line of the Year by Buyers Lab

Art Post (Guest) ·
Kyocera Mita America’s Awarded 2011 Monochrome Printer Line of the Year by Buyers Lab FAIRFIELD, N.J.--(BUSINESS WIRE)--Kyocera Mita America, Inc., one of the world's leading document solutions companies, today announced it has been honored with the 2011 Monochrome Printer Line of the Year by Buyers Laboratory, Inc. (BLI), a leading provider of product intelligence for the imaging industry. In achieving this award, all Kyocera monochrome printers and multifunction printers (MFP) tested by BLI
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Océ Arizona Series UV flatbed printers offer greater versatility and productivity

Art Post (Guest) ·
Océ Arizona Series UV flatbed printers offer greater versatility and productivity New Océ Arizona 360 GT and Océ Arizona 360 XT models build on success of world’s best selling UV flatbed platform TRUMBULL, CONN. April 27, 2011 – Océ, a Canon Group Company and an international leader in digital document management and printing for professionals, today announced the new Océ Arizona® 360 GT and Océ Arizona 360 XT flatbed printer models with enhancements over previous models that enable its
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Konica Minolta Launches PageScope Mobile

Art Post (Guest) ·
PageScope Mobile “Konica Minolta's global mission is to create inspiring products and services in the field of imaging, and lead the market with advanced technologies,” said Kevin Kern, Senior Vice President, Marketing, Konica Minolta Business Solutions U.S.A., Inc. May 03, 2011 Konica Minolta Business Solutions U.S.A., Inc. ( Konica Minolta ), a leading provider of advanced imaging and networking technologies for the desktop to the print shop, today announces the immediate availability of a
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Konica Minolta adds new MFDs

Art Post (Guest) ·
Konica Minolta adds new MFDs 05.04.11 A new series of multifunctional device (MFD) that combine monochrome printing, faxing and copying capabilities with colour scanning, have been announced by Konica Minolta, the bizhub 552 and bizhub 652. "The bizhub 552 and 652 round off our black and white portfolio, serving the growing demands of data capture with colour scanning," says Reichter Aguilar, Office Product Manager at Konica Minolta Business Solutions Australia. "In addition to the award
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Xerox Keeps Every Day Color Costs in Check with Newest Solid Ink Multifunction Printe

Art Post (Guest) ·
330,000 prints – that can be recycled through the Xerox Green World Alliance program. Additional productivity options include simple mobile printing. On-the-go workers can print securely from any email-enabled smartphone, tablet or laptop without downloading an application, loading software or searching for online printer information. Solid Ink Savings Cleveland-based Medical Mutual of Ohio installed 140 Xerox ColorQube MFPs to save thousands of dollars annually on administrative expenses. “With
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KNIGHT MEDIA, INC. TAKES DELIVERY OF RICOH PRO 907 AND RICOH PRO C720S DIGITAL PRINTE

Art Post (Guest) ·
KNIGHT MEDIA, INC. TAKES DELIVERY OF RICOH PRO 907 AND RICOH PRO C720S DIGITAL PRINTERS State-of-the-art production systems enable printing company to better meet customer digital printing needs West Caldwell, NJ, May 3, 2011 - Ricoh Americas Corporation, a leading provider of digital office equipment and advanced document management solutions, today announced that it has installed a Ricoh Pro 907 digital production printer and a Ricoh Pro C720 color production system for Knight Media, Inc. of
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Canon U.S.A. Announces Two New Media Types For Large Format Printers

Art Post (Guest) ·
LAKE SUCCESS, N.Y., – Canon U.S.A., Inc., a leader in digital imaging, today announced the addition of two new media types for use with Canon’s award-winning imagePROGRAF large format printers, Premium Glossy Paper 2 (280 gsm) and Premium Semi-Glossy Paper 2 (280 gsm). Designed for precise, ultra high-quality print performance, the new media help deliver enhanced color range and improved durability at an affordable price point. In addition, a new version of PosterArtist poster creation software
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TOSHIBA’S 19TH ANNUAL PROMASTERS SERVICE AWARDS HONOR DEALERS PROVIDING EXCEPTIONAL C

Art Post (Guest) ·
Zoom Imaging Solutions About Toshiba America Business Solutions Inc. Toshiba America Business Solutions Inc. (TABS) is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company in the world. TABS is a leading provider of managed print and professional services (MPS and PS), and manages product planning, marketing, sales, service, support and distribution of copiers, facsimiles, multifunction printing products, network controllers
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Fraud suits jam Long Island copier firm [Long Island Business News (NY)]

Art Post (Guest) ·
Island Business Solutions. "We really got victimized by them," Henoch said. Rev. John Horatio, former pastor at the Lucien Memorial United Methodist Church in Kings Park, said Fenton's firm faked his signature on a lease financed by Key Bank for new Toshiba copiers two years ago. After examining the lease he had signed a few years earlier, the retired pastor said it was obvious the new contract sported a slightly enlarged, but otherwise exact copy of the old signature. Horatio called the Suffolk
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W--Printers and Copier FOB Denver 11-07

Art Post (Guest) ·
Solicitation Number: 0010054065 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: May 04, 2011 7:28 pm Modified: May 05, 2011 12:07 amTrack Changes AMENDMENT NOTICE: This is a combined synopsis/solicitation for commercial items prepared in...
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Managed Print Services Association Announces Winners

Art Post (Guest) ·
with more than one full time employee and provides training, research or consultancy Software providers – tie vote: Pharos Systems International (pharos.com) and Digital Gateway (digitalgateway.com) Category definition – Software providers that manage print or print-based devices MPS provider (Indirect/Reseller) – Qualpath (qualpath.com) Category definition – Provider not owned by a manufacturer, but focused on reselling certain brands MPS provider (Direct/Manufacturer) – Ricoh Americas Corp
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Wondering How Much That Big Copier is Costing You? Try a Kilowatt Meter

Art Post (Guest) ·
Wondering How Much That Big Copier is Costing You? Try a Kilowatt Meter Businesses are usually filled with all sorts of equipment that consume energy from computers, copiers, printers, fans and other specialized gadgets. All told, office equipment can rise to the top of the list of highest business energy costs, after perhaps lights, heating and cooling. But to really understand how all of this equipment impacts energy bills, you have to first understand how much energy it’s using. One
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Managed Print Services: What Comes Next?

Art Post (Guest) ·
as soon as you know how to replicate that, it immediately becomes what could destroy you. Sheahan suggested that this was one of the key challenges within the managed print industry. Vendors, service providers and end-users alike needed to shift away from what the traditional managed print definition, and look at how it can be successful from a different angle. For example, the ‘old’ MPS model is largely felt to be vendors selling boxes, and companies selling toner and paper. The ‘new’ way is
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Canon imageFORMULA Document Scanner Products Are Now Compatible with Nocson EasyConne

Art Post (Guest) ·
May 06, 2011 09:00 AM Eastern Daylight Time Canon imageFORMULA Document Scanner Products Are Now Compatible with Nocson EasyConnect Software LAKE SUCCESS, N.Y.--(BUSINESS WIRE)--Canon U.S.A., a leader in digital imaging, today announced a new software solution from Nocson Collaborations Inc. called EasyConnect – a simple and effective capturing application specifically designed to integrate with Canon’s imageFORMULA DR-Series document scanner line. Available for download from the Nocson website
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Re: Tohoku Earthquake Wreaks Havoc on Printer Industry Supply Chain

Art Post (Guest) ·
making a particular motor used in copiers. When the factory here went down, a giant Ricoh plant in Shenzhen, China — which supplies most of the Ricoh copiers sold in the United States — had to stop production for a full week. (Mr. Kondo said he did not think Ricoh’s sales in the United States would be affected much.) Ricoh is also dependent on parts from various suppliers in Japan, some of which suffered their own damage from the earthquake. That is forcing Ricoh to live off its inventory of
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Océ Announces 2011 “Green Reprographer of the Year”

Art Post (Guest) ·
2010 Océ joined the Canon Group of companies with headquarters in Tokyo, Japan, to create the global leader in the printing industry. Canon develops, manufactures and markets a growing line-up of copying machines, printers, cameras, optical and other products that meet a diverse range of customer needs. The Canon Group comprises over 197,000 people worldwide. Global net sales in 2010 were more than US $45 billion. For more information visit www.canon.com . About Canon U.S.A., Inc. Canon U.S.A
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Tablet printing

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We are seeing an influx of iPads and other tablets in the workplace. Is it possible for current ricoh or samsung products to print from these devices?
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Canon U.S.A. establishes new imaging solutions company

Art Post (Guest) ·
Canon U.S.A. establishes new imaging solutions company May 03, 2011 by Olga Deshchenko, DOTmed News Reporter Canon U.S.A. said Tuesday it launched Canon Information and Imaging Solutions Inc., a new wholly owned subsidiary company, to expand its overall solutions business. The new company's solutions will primarily be software, middleware and services, with a focus on expanding Canon's sales of office solutions, according to the company. The subsidiary will initially focus on products in
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Xerox Premier Partners to Convene Next Week in Berlin

Art Post (Guest) ·
"Opportunities for Profit," featuring Richard Romano, writer, consultant and WhatTheyThink contributor; Ralf Schlözer, director, On Demand Printing and Publishing Consulting Service Europe, InfoTrends; and Andy Tribute, managing partner, Attributes Associates. More than 20 Xerox business partners are sponsoring and exhibiting at the event. Top-tier sponsors are: Adobe Systems Incorporated; CGS Publishing Technologies International GmbH; Duplo; Electronics for Imaging, Inc.; GMC Software Technology; and
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Flash back!! 1986 copier lease!

Art Post (Guest) ·
The court voted to lease a new Xerox 4000 copier for the county clerk’s office. The copier will be leased on a 60-month lease with monthly lease payments of $224.71. The present Xerox machine has been in service 13 years. • The Covered Dish Luncheon to honor the BHS Graduates attending church, their sponsors and families was an outstanding annual event. After the table prayer by Rev. Clyde Chestnutt, lunch was served to 100 people. http://www.blanconews.com/news/100263/
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Lee Hortman of Gray & Creech Releases Podcast on the Evolving Office Systems Industry

Art Post (Guest) ·
, Gray & Creech Office Systems, Inc. is a new copier business offering copier supplies, high-quality printing, and on and off-site installation and repair services at an affordable cost, while delivering at the highest standards in customer service. Featuring multifunctional copiers, Canon copier products, Smart Print Managed Print Service (MPS) and equipped with a knowledgeable staff of installation and repair technicians, Gray & Creech office systems performs all levels of copier and printer
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Need help with 2 page print & staple

Art Post (Guest) ·
I posted a thread like this a few years ago. We have a Ricoh 8200N in place, print stream is one page coming from Sage "Timberline", they need two pages to print of the workorder and then have the system auto staple. Planetpress, and fabsoft are very pricey, is there a way to get the print stream from Sage to two pages and then write a code in the plc command to auto staple after two pages??? Please help!
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From Racine to a top Ricoh exec

Art Post (Guest) ·
Looking at Jeff Briwick now, undisciplined is not a word you'd use to describe the Racine native who worked his way up the ladder and now runs the American branch of one of the world's largest corporations. Briwick, whose family still lives in Racine, is now the president and CEO of Ricoh Electronics in southern California, which produces office equipment including copiers and toners for use around the world. But looking back to his days growing up, Briwick, 47, said, "I wasn't very disciplined
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Five (5) months flat rate short term copier lease for Kiev, Ukraine

Art Post (Guest) ·
Five (5) months flat rate short term copier lease for 21 Multi-Functional Devices Please consult the list of document viewers if you cannot open a file. Solicitation 1 Type: Solicitation Posted Date: April 29, 2011 Combined SA4705-11-Q-0032 Short Term copiers Kiew144... (537.88 Kb) Download/View Combined SA4705-11-Q-0032 Short Term copiers Kiew1449.pdfDescription: SF1449 SA4705-11-Q-0032 Contracting Office Address: 5450 Carlisle Pike Mechanicsburg, Pennsylvania 17055 United States https
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Copier Lease Agreement

Art Post (Guest) ·
Solicitation Number: CL042911 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Apr 29, 2011 1:45 pm Charleston Job Corps Center (CJCC) is requesting quotes (RFQ) from qualified suppliers to establish a contract for the provision of (17) Copiers. The period of performance shall be in effect through March 31,2013 with the possibility of (3) three one-year extensions, at the discretion of the Center Director. Please review attached Copier Bid supply listing and the specifications
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OKI Data Americas to Feature Newly Evolved Managed Print Services Program as Silver S

Art Post (Guest) ·
company’s comprehensive and flexible Managed Print Service (MPS) offering, Total Managed PrintTM (TMP). Additionally, Tim Brien, Director, MPS for OKI, will be presenting a breakout workshop entitled, “The Convergence of Stage 3 MPS and Business Process Optimization/ITO: What Does it Mean for the Industry?” on Tuesday, May 3, from 10:40 – 11:30 a.m. OKI will showcase their TMP at the conference, a multi-component, modular offering that can be leveraged turnkey as a complete MPS business model, or
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Industry event brings together leading experts to discuss the new era of disruptive t

Art Post (Guest) ·
analysts and IT executives in meaningful discussions around the trends and innovations that are shaping the marketplace, with a keen focus on the burgeoning managed print services (MPS) market. (Logo: http://photos.prnewswire.com/p...20101026/NY89042LOGO ) The event agenda features dynamic sessions led by leading research experts focused on print and imaging, and provides attendees a well-rounded view of the state of the marketplace. The MPS Trifecta - Cost Savings, Environmental Benefits, and
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HP Enhances Office Productivity with New Workflow Solutions

Art Post (Guest) ·
Access Control – recently enhanced with new features – delivers cost controls, security functions and simple operation. •HP and TROY Secure Document Printing Solution – For businesses that need to print high-value, black-and-white documents with antifraud security features using plain paper and their enterprise-class HP PCL5 LaserJet printers and multifunction printers (MFPs). SMBs also benefit from downloadable solutions that further streamline document workflows and processes. •The HP Web
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Nuance eCopy ShareScan MFP Scanning and eCopy PDF Desktop Selected by HP for Worldwid

Art Post (Guest) ·
HP Smart Document Scan Software by Nuance using the OmniPage SDK. “The eCopy solutions have an excellent reputation for enabling increased productivity and cost savings through document and workflow automation,” said John Johasky, Vice President and General Manager of Managed Enterprise Solutions, HP. “This proven customer value makes the Nuance eCopy family a powerful addition to HP’s innovative products and services offering through Managed Print Services (MPS) capabilities – a combination
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Regarding the Safety of Ricoh Products from Risk of Radioactive Contamination

Art Post (Guest) ·
Regarding the Safety of Ricoh Products from Risk of Radioactive Contamination We understand and appreciate the concerns expressed by customers and partners relating to potential radiation risks associated. Please know that we take these concerns very seriously and continue to focus on these and other issues arising from the tragic events in Japan. With respect to radiation, we are pleased to confirm that there are no Ricoh facilities located within the exclusion zone stipulated by the Japanese
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Ricoh Type D data overwrite security unit

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Its sealed new.Paypal me something.
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Re: Tablet printing

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True, I have only a lowly iPad 1 AirPrint-enabled printers * HP Envy e-All-in-One series (D410a) * HP Photosmart Plus e-AiO (B210a) * HP Photosmart Premium e-AiO (C310a) * HP Photosmart Premium Fax e-AiO (C410a) * HP Photosmart e-AiO (D110) * HP Photosmart eStation (C510) * HP LaserJet Pro M1536dnf Multifunction Printer * HP LaserJet Pro CM1415fn Color Multifunction Printer * HP LaserJet Pro CM1415fnw Color Multifunction Printer * HP LaserJet Pro CP1525n Color Printer * HP LaserJet
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Re: Ricoh Convergence "Who's Going?"

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All three Dealer channels (Ricoh / Savin / Lanier) with an opportunity to mingle with IKON folks, and nobody is attending?
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Recent letter to RFG principals

Art Post (Guest) ·
I've read the letter, as a p4p'er stated Ricoh is spinning a "happy face" on the fact that 60ppm systems and above are going to be very hard to get along with toner shortages. Has anyone else read this letter and if so, what are your thoughts and what are you doing to make sure your "sales cycle" is not affected? Art
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Re: pay question

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General rule that I always base it on is 10% of combined annual hardware and serv/sup revenue. Somebody selling $25,000 in hardware a month and then having a service base of $25,000 per month should be generating a gross income of about $5,000 per month.
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Member

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Re: Tablet printing

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Well, the iPad has no "native" printing capability so the simple answer is no. There are several apps that allow for printing, with various levels of success. Here's a good roundup of them: http://beta.rii.ricoh.com/beta...d-printing-solutions
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Re: Tablet printing

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quote: http://beta.rii.ricoh.com/beta...d-printing-solutions Airprint is included in the iPad 2 and software updates for original iPad, and currently supports HP printers. My guess is that MFP manufacturers will add native support for Airprint and other mobile protocols in the 2018-2019 period, if the past is any indication.
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pay question

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Wanted to get feedback on how much a rep selling $25k per month should expect to earn. I want to make sure my company is competitive because I have recently lost 2 reps to a competitor who offers a higher base pay but I don't think his total package is as good. Any general input would be much appreciated!
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MPS Providers Finding Success by Focusing on Verticals

Art Post (Guest) ·
boundary.” Flynn said Auxilio‘s success is because the company is made up of “high-end people in a low-end world.” “Print’s a problem, but not a big problem. It’s not a threat to the network [so] it’s not [viewed as] a problem that needs to be solved. But big IT service providers don’t want to go there.” Sometimes customers don’t even like to admit they have a printer problem, which can often be a hurdle as well. If a customer isn’t turned on to a sale, a sale can’t be made. The VAR Guy wondered

The Week in Copiers Five Years Ago

The Week in Copiers Five Years Ago

First week of May 2016

May is off to a slow start couple that with a so so April and it has me a little bit concerned moving into a post pandemic world.  The first two months of the year was a record breaker but at least here in NJ have been interesting to say the least.

Enjoy These Awesome Copier Threads from 5 Years Ago This Week



Top Twenty Old Copier Manufacturers that FADED Away!

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five market share leaders were Canon 29.1%, Sharp 20.6%, Xerox 13.4%, Mita 10.3%, Toshiba 6.4%. Oh, how the mighty have fallen (except for Canon and Xerox). Replies from the original MFP Solutions Blog Hugh Jazz said... I worked for 3M BPSI in Chicago from 1972 to 1987, then Lanier until 2006. I serviced all 3M Dual Spectrum, Thermo-Fax, VQC, Plain paper 3M models 777, 787, and 848/858, Toshiba made 360, 365, and 368 copiers. Also serviced 3M Dry Silver Microfilm reader-printers. I remember
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This Week in the Copier/Office Equipment Industry 10 Years Ago The First Week of May 2006

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. We have found that it makes good color prints but embarrassing color copies. I still think we can market this as a good entry level bw copier/fax/printer/color printer. Still will do as well as Savin AC205+CLP17 at a lower initial investment. Any thoughts on this? Topic Smart net Monitor 4/30/06 1:47 PM I am trying to impliment smartnet monitor, but cannot get it to report on AS400 printouts, Windows 98 machine,AF220 machine and AP3200 machines in our company. Please advise me on a method to
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The Transition of the Copier Industry "Part III"

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, KonicaMinolta and Canon are making the transition to service led companies. Thesemanufacturers and their dealerswill be thesole provider for documents whether they are created electronically or printed, we/they want to help customers with print stream management, forms, email, archiving of documents (electronic and paper), they also want to provide consulting to help businesses increase efficiencies, provide easier work flows and reduce your costs. I'll take an example of a Ricoh product because I'm
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Konica Minolta Revamps Leadership Teams Under Recently Appointed CEO Rick Taylor

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, most recently serving as Vice President, Administration. In this expanded role, he will be responsible for all sales administration, logistics and supply chain management. Kevin Kernwill assume the expanded role of Senior Vice President, Business Intelligence Services and Product Planning. Kern joined Konica Minoltain 1994 as Vice President, Product Planning and excelled as the leader of Konica Minolta's Marketing and Product Planning department. He will focus on further enhancing software and
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7 Sales Books To Help Motivate Copier Reps In Achieving Higher Rates Of Sales Success

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- How Top Salespeople Connect and Drive Decisions at the Executive Level. Your clients and prospects are looking for value in the form of help, specifically strategic help. Work to help them connect or reconnect to their strategies. 2. Rainmaking Conversations - Influence, Persuade and Sell in any Situation. Your conversations with C-level executives make or break everything in sales. Every conversation you have as a copier rep is an opportunity to find new prospects and engage in deeper
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Lead for Copiers & Managed Print Services in New Jersey

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Title: Bid Copier and Printer Services 2016 Office Supply Leads Opps ID: ADP14613422790000066 State: New Jersey Agency: Ocean County College ( website ) Source: http://purchasing.ocean.edu/in...current-bid-opport... Posted Date: Apr 22, 2016 Due Date: May 06, 2016 Description Cached Original Document Bid Copier and Printer Services 2016 DocumentsDate added Order by : Name | Date | Hits [ Ascendant ] Bid Copier and Printer Services 2016new! 04/22/2016
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Canon Strengthens Its 3D Proposition Through Strategic Partnership with Materialise

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data to take designs to the next level by adding logos, serial numbers and hollow parts, as well as applying textures, and creating lattice structures Prepare the build platform, duplicating parts and orient them correctly Print better parts, view slices, detect collisions, save platforms and generate useful reports Chris Blake, Sales Marketing Director, 3D Printing at Canon Europe says: “The creative and commercial opportunities for 3D Printing are vast and the market continues to evolve
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Lead for Copiers in Alberta

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Title: AB-2016-02980: Copier Sales 2016 Office Supply Leads Opps ID: ADP14617124100000142 State: Alberta Agency: Government of Alberta ( website ) Source: See Note* Posted Date: Apr 26, 2016 Due Date: Jun 02, 2016 Description Status Title/Description Jurisdiction Closing Date Posting Date Open AB-2016-02980: Copier Sales 2016 NLSD61 has two copiers for sale as is. Alberta 06/02/2016 02:00:00 AM Alberta Time 04/26/2016 02:05:54 PM Alberta Time *Note: To access the bid document, please visit
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Re: This Week in the Copier/Office Equipment Industry 10 Years Ago The First Week of May 2006

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Thank you for your e-mail.I will be out of the office and have limited access to my e-mail from April 29th through May 6th.. I will review your message upon my return. In my absence please feel free to contact Jim Singer ( jim@kopi.ws ) or Cynthia Wankum ( cynthia@kopi.ws ) for immediate assistance during this time. Have a great day! Sherri Wilbers President KOPI 518 Cheyenne Drive Jefferson City, MO 65109 573-893-4545 (ext. 203) www.kopi.ws sherri@kopi.ws
Member

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Primera Introduces LX500 Color Label Printer

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a lower MSRP price than the printer it replaced which was called LX400, and is up to 270% faster on labels printed with comparable print quality. LX500's MSRP price is $1295 while the LX400 was priced $200 higher, at $1495 . "Start-ups and other small businesses quickly realize that their labels must look professional. With LX500 they can produce labels that look as good as, or even better, than large, national branded products," said Mark D. Strobel , Primera's vice president of sales and
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Sharp to Post Annual Net Loss of 250 Billion Yen

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Japan’s Sharp Corp. will post a net income loss of 250 billion yen ($2.3 billion) for the year through March, according to the Mainichi newspaper. The company had previously said it expects a loss of 170 billion yen on an operating level. Sluggish sales at the firm’s display and solar battery units were given as reasons in the report by Mainichi, which didn’t say where it got the information. An inventory adjustment -- part of restructuring efforts by Sharp’s new owner, Foxconn Technology Group
Topic Premium

Copier Lead in Michigan

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Photocopier/Printer Program Summary Back Save to Folder Printable View Title: Photocopier/Printer Office Supply Leads Opps ID: ADP14615967560000053 State: Michigan Agency: State of Michigan ( website ) Solicitation No.: 180415B0008035 Source: See Note* Posted Date: Apr 25, 2016 Due Date: May 18, 2016 Point of Contact Carol Caverly Description Bid # Alternate Id Buyer Description Purchase Method Bid Opening Date Bid Holder List 180415B0008035 Carol Caverly Photocopier /Printer Open Market
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Canon U.S.A. Vice President Ana Tavares Honored as Financial Executive of the Year

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the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com . † Based on weekly patent counts issued by United States Patent and Trademark Office. Canon U.S.A. Web site: http://www.usa.canon.com For sales information/customer support: 1-800-OK-CANON Logo- http://photos.prnewswire.com/prnh/20160119/323578LOGO To view the original version on PR Newswire, visit: http://www.prnewswire.com/news...-year
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Re: 7 Sales Books To Help Motivate Copier Reps In Achieving Higher Rates Of Sales Success

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My favorite all time sales book........ Tom Hopkins Low Profile Selling: Act Like a Lamb... Sell Like a Lion
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Re: The Transition of the Copier Industry "Part III"

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This typeprocess is archaic Yes, for sure it is!!! And time consuming... PrintAnalyze will have something to say in this matter very soon...
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Re: The Transition of the Copier Industry "Part III"

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Art, So you’re saying you used eQuill with eWriter to process your sales paper work? To this day, are you still doing it that way? Did you have many customers buying in to eQuill in the healthcare, government agencies and law enforcement fields? It would seem that any entity that processed sales would be a good target for eQuill too—did you find that to be so? Yeah—it’s tough not to resort to ‘commodity speak’ when prospecting b/c that’s what it seems to come down to—cannibalizing from each
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Canon Solutions America Announces Collaboration with D&K Group

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Solutions America’s Large Format division expands its portfolio offerings to now include turnkey solutions for printing and laminating applications. With the addition of these wide format laminators and laminating films to their already expansive portfolio of large format products and services, Canon Solutions America has once again elevated its robust suite of print application capabilities. Now, by combining D K premium laminators and laminating films with an Océ ColorWave® printer or Océ
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Sharp Corporation sinking deeper into the red as liabilities swell

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OSAKA -- Sharp likelylogged a group net loss of around 300 billion yen ($2.81 billion) for the year ended March 31, weighed down by the sagging display panel business and heavy extraordinary losses. The figure would mark a worsening from the 222.3 billion yen loss of fiscal 2014. Sharp gave no net profit guidance for last fiscal year but did forecast an operating loss of 170 billion yen. Liabilities are widely thought to have exceeded assets on a consolidated basis by fiscal year-end. read the
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Modagrafics Drives New Patented Production Process with Durst Rho 312R Printer

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ROLLING MEADOWS, Ill. — May 4, 2016 – Modagrafics, one of North America’s leading innovators in fleet graphics and large-format digital printing, has selected Durst’s 3-meter Rho 312R UV inkjet digital roll printer as the centerpiece of its new patented print production process. The new printer’s installation was completed last month. “Modagrafics is developing a new patented production process, and the Durst technology actually enables the front end of this process,” Paul Pirkle, president and
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Sharp to move headquarters to Sakai plant operated with Hon Hai

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OSAKA – Sharp Corp. is considering moving its headquarters to a plant in Osaka Prefecture, jointly operated with Taiwan’s Hon Hai Precision Industry Co., which has agreed to take over the struggling electronics maker, sources close to the matter said Wednesday. The envisaged relocation within the prefecture from the city of Osaka to Sakai is designed to strengthen coordination with Hon Hai, an Apple Inc. supplier better known by its trade name Foxconn as Sharp aims to become profitable again
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Kodak Alaris Offers New Photo Scanning Options to Meet Changing Demands of Digital Imaging Professionals

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://www.kodakalaris.com/go/IMnews and follow us at Twitter.com/AlarisIM © 2016 Kodak Alaris Inc. The Kodak trademark and trade dress are used under license from Eastman Kodak Company. Media Contacts Jonathan Ghent Public Relations Director Kodak Alaris Information Management (585) 310-5553 jonathan.ghent(at)kodakalaris(dot)com Martha De Labbey Senior Account Executive Text100 for Kodak Alaris (617) 399-4931 martha.delabbey(at)text100(dot)com
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Re: 7 Sales Books To Help Motivate Copier Reps In Achieving Higher Rates Of Sales Success

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Hi Larry Nice article and awesome list of books. I appreciate it. I already finished one of them " New Sales, simplified" and searching for the other titles to buy and read. Thanks and kind regards George
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Re: 7 Sales Books To Help Motivate Copier Reps In Achieving Higher Rates Of Sales Success

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georgecheeran posted: Hi Larry Nice article and awesome list of books. I appreciate it. I already finished one of them " New Sales, simplified" and searching for the other titles to buy and read. Thanks and kind regards George Right on George. I enjoy what Mike Weinberg brings to the sales table!
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Re: The Transition of the Copier Industry "Part III"

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Thanks. Good work...
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Re: The Transition of the Copier Industry "Part III"

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Great article as usual Art. I agree, technology like this is a great option for any industry. I think that the reason it has been so slow to take off is that people like the "hard copy". Whether it's because they feel it's more secure, or just out of habit, having the signed document in hand is a tough thing to let go of. I see the same with becoming a cashless society, people love paper!
Topic Premium

Lead for over 200 MFP's in Pennsylvania

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, 2016 Description Cached Original Document Solicitation Number: SP7000-16-Q-0019 Notice Type: Combined Synopsis/Solicitation Synopsis: Added: Jan 28, 2016 9:56 am DLA Document Services Philadelphia Office Group seeks to enter into a contract for up to 60 months of services and equipment associated with 201 Multi-Functional Devices (MFDs) and copier machines (hereafter collectively referred to as devices) including installation and removal, full service maintenance, all consumable supplies (excluding
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Printing on Tab Exstensions

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I have a customer who continues to use an old Ricoh Aficio 1055 because they need something that can print on tab exstensions but their AMV is down to 3k so a new MP 6502SP is overkill. Outsourcing and peel-and-stick labels are not satisfactory answers. Anybody have any ideas?
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Re: 7 Sales Books To Help Motivate Copier Reps In Achieving Higher Rates Of Sales Success

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Thanks Art! Glad you enjoyed! Have a great Sunday!
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Re: 7 Sales Books To Help Motivate Copier Reps In Achieving Higher Rates Of Sales Success

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Try reading "the power of focus" author mark Victor Hansen... Enjoy.
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Re: Scanning to Office 365

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Hi Art, Konica Minolta has a Sharepointer Connector app. I have not used it, but here is the description from their site: "Take advantage of cloud technology with the Connect to SharePoint app. Once logged into your SharePoint account, this app allows you to upload data and store files in a specific SharePoint library, and browse, print, and edit SharePoint documents.' Czech I would be interested to hear more about the Scan to folder workflow you mention above. Are you talking scanning to an
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Lead for Managed Print in Canada

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Title: MANAGED PRINT SERVICES Office Supply Leads Opps ID: ADP14611715450000082 State: Saskatchewan Agency: Government of Saskatchewan ( website ) Solicitation No.: COS16-0420 Source: See Note* Posted Date: Apr 20, 2016 Due Date: May 19, 2016 Description Competition Name Organization Name Competition # Open Date Close Date status MANAGED PRINT SERVICES City of Saskatoon COS16-0420 Apr 20, 2016 10:15 AM CST May 19, 2016 02:00 PM CST Open MANAGED PRINT SERVICES Synopsis: This Request for
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BTA to Host ProFinance 2.0 June 22-23

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comments from recent attendees: “This is an excellent course. I can’t think of a better way to describe the copier/MFP industry and management best practices for any company in any industry. With an accounting and admin background, it was very helpful to learn about the sales and service performance metrics and industry trends. I have a much greater overall understanding of our complete business process.” — Nathan Dibbern, Stargel Office Solutions, Houston, Texas “In my short six years in this
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Auxilio, Inc. Announces Plan to Repurchase Stock

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May 04, 2016 12:46 ET Auxilio, Inc. Announces Plan to Repurchase Stock MISSION VIEJO, CA--(Marketwired - May 4, 2016) - Auxilio, Inc. (OTCQB: AUXO ), a leading provider of Managed Print Services (MPS) and Cybersecurity Services for the healthcare industry, announces that its Board of Directors unanimously approved a program to repurchase up to $1 million of the company's common stock. The authorized repurchases will be made from time to time in either the open market, block transactions, or
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Access Direct Adds Océ VarioPrint i300 Cut-Sheet Press to its Production Inkjet Fleet

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effectively. To support these mailings, its services include database management, print production management, postal optimization, personalization, and mailing. About Canon Solutions America Canon Solutions America provides industry leading enterprise, production, and large-format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes improve sustainability, increase
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Diversifying Your Business? 3 Reasons “Unified Billing” Should Be On Your Mind

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By West McDonald, Vice President of Business Development & Owner, FocusMPS As the Office Equipment industry continues to mature, one thing is certain: Progressive dealers are spending a lot of time researching and investing in diversified business practices. For some that means creating or buying a Managed IT Services company. For others it means providing document management and BPO solutions. For fewer yet it means doing all of the above. Diversifying is a necessity in a maturing...
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Re: Check copying on MPC4503

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You'll see previous conversations on this subject elsewhere on this site but in a nutshell, the answer is no. I presume it's a government mandate thing, not a Ricoh thing. Once you understand what triggers the copier response, you can come up with workarounds. The problem checks are checks that have a series of yellow dots on three spots across the bottom of the check. These are almost unperceptible to the human eye. You cover these dots and the rest of the check should copy.
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BTA Managed Services Workshop Scheduled for June 28-29

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a “time-tested” business model and key metrics to guide success in this strategic growth area. The business model includes an action plan and covers such topics as: Revenue: The appropriate targets, mixes and types, and how should those change over time to include items like hardware-as-a-service (HaaS) and cloud services. Contracts Account Expansion: Seats under management, revenue per seat and growth expectations via additional products and services over time. Activity Pipeline: Sales

COVID19 Remote Working Day Two Hundred and Eighty-Three of Selling

COVID19 Remote Working Day Two Hundred and Eighty-Three of Selling Copiers, ManagedIT and Content

Busy, busy and more busy.  Wish I could write more of these blogs each week however my day job has precluded me from that.

Quick updates tonight

We ended our month last Friday and what I predicted to be a boom of bust month ended up to be neither.  The rather large opportunity for $65K for an existing account went in the weeds on Wednesday and hasn't come out since.  In addition I wasn't going to be the one that seemed desperate to get the order, thus I've let the ball travel for yesterday and today also.  I'll call or email something late tomorrow.

I ended up with maybe $30K in revenue with one net new order and that's because I was able to turn an order at 5PM on Friday of last week.  Yes not a great month, and not a bad month, but more of a mediocre month. There's nothing I had more that being average. I was not made for average!

Okay,  so that larger order rolls to May and now it's go time for to see what else I can move down the road. I did pick up a verbal for a small A3 color today and those docs are going out in the AM.

Otherwise today was more about prospecting for the old guy.  In between two appointments (virtual), answering incoming emails, researching for potential opportunities I was able to send 20 prospecting email, 29 phone calls, created one opportunity and schedule one appointment.  Not bad for a days work and there are still 20 selling days left for May.

I was able to pick up a suspect off of Linkedin today.  I'm calling them a suspect now because I'm not sure why they accessed my profile.  However that suspect is in the AEC market and I'm suspecting maybe something with wide format.  That suspect was not even on my radar.  Now they are!  Call goes out tomorrow.

It's been a week and I'm still fighting some type of crappy cold. It's kept me tired, stuffy, and cranky for the past week. Couple that with a ****ty sales month and my wife tells me what a pleasure I am!  Strange she makes no mention of that when the big fat check comes home.

New Jersey

What can I say?  It was all over the news on Monday that our Governor had some MAJOR announcements for his press briefing that day. I was pretty pumped thinking just maybe he's come to his senses and will the lift gathering mandates, dump the masks and ditch the Emergency Health Order. His major announcements is that "he" was increasing out door gatherings to 50% and increasing sports venues by another 5%!  WTF

Tomorrow

Half a day for me baby, taking off the rest of the day for some personal time to enjoy the better weather and get my head straight.

-=Good Selling=-

What's Hot With Color Labels!

I'm a huge fan of color label presses and that's because it's about putting ink on paper and it's so simple.  Heck we've been putting ink (toner) on paper for the last forty years. Yes, there are some nuances with different substrates and laminates but it still comes down to putting ink on paper.

If you can sell digital color presses you can sell digital color label presses with a heck of a lot more GP for each device.  The market potential is enormous especially since many states are now legalizing the use of weed.

Consider This Your Invite

David Clearman (Director of Marketing and PLS Sales at Muratec America) and I  will be hosting and informal ZOOM chat on May 3rd at 4PM Est.  Our talk track will be "What's Hot With Color Labels".  Our chat should be about 30 minutes and we'll open up the mic for the last 15 minutes for everyone.

In addition David will raffle off a bottle of his famous bourbon for one lucky attendee. If you've been curious about digital color labels presses or you may think color labels presses offer a viable way to capture more dough and vast amounts of clicks then by all means tune in for our chat!

We're asking that everyone hit the RSVP button here (that's how we're keeping track of attendees). In addition once you hit the link you will see the ZOOM meeting link.

-=Good Selling-=

MSP, MSSP and IT Notes Industry April 26th, 2021

MSP, MSSP, and IT Industry Notes

Sponsored by

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

Altec To Educate Users About How They Can Boost the Value of Their Key2Act Solution During ...

  • exhibiting and presenting two sessions during Key2Act's Synergy virtual conference next week, April 26-30
  • designed to help KEY2ACT users learn how to get the most out of their solutions
  • Altec will present two sessions designed to educate Key2Act
    • users about how to go paperless and automate processes in AP and other departments

BCM One Expands UCaaSone™ With Cisco Webex® Integration

  • UCaaSone™, company's managed unified communications as a service (UCaaS) offering that runs on the BroadWorks® platform
  • Founded in 1992, BCM One is a leading provider of NextGen Communications and Managed Services to IT leaders and channel resellers nationwide

For Fifth Consecutive Quarter, Persistent Named a Top 15 Sourcing Standout for Managed.

  • named a Top 15 Sourcing Standout for Managed Services for fifth consecutive quarter by Information Services Group (ISG)
  • ISG Index™ provides an independent quarterly review of the latest sourcing industry data and trends
  • The ISG Index™ is recognized as the authoritative source for marketplace intelligence on the global technology and business services industry

Leading Managed Services Provider Offers Ransomware Protection-as-a-Service Based on ..

  • Cloudian® today announced that Calligo introduced a new Ransomware Protection-as-a-Service offering based on a Cloudian-Veeam data protection solution
    • Supports S3 Object Lock
  • Group-IB claims ransomware attacks increased 150% in 2020
  • Will continue to be one of the top global security threats this year

IDC predicts print fleet downsizing

  • Estimates that in 2021, 35% of large global enterprises will reduce their printer fleet by at least 50%
  • Direct consequence of remote working and learning brought on by government ordered lockdowns
  • Forecasting a compound annual reduction rate of -4.8% until 2024

Veeva Unveils Quality Content Reference Model to Empower Companies with Proven Best Practices

  • announced the availability of the Veeva Quality Content Reference Model
  • design to advance quality transformation efforts and drive further standardization in quality management
  • Veeva is the global leader in cloud software for the life sciences industry

Kyocera launches new apture solution

  • Now offering Kyocera Capture Manager of KCM
  • Intelligent process automation solution
  • User management and access control
  • Digital signature feature
  • Content Manager offers auto classify documents based on predefined templates
  • Data extraction to auto index documents using machine learning technology
  • Convert scanned documents to MS Office formats of searchable PDFs
  • Uses OCR (optical character recognition) engine from ABBYY Software of Russia
  • Route captured data to proper personnel and send email notification
    • Customized scripting
    • Pricing not announced

CSP Global Announces Breakthrough in CyberSecurity, Launches LifeCycle, Asia's First Master ...

Kofax offers new version of AP Agility

  • Intelligent automation solution for digital workflow transformation for accounts payable processes
  • Pre-built connectors for procure-to-pay, financial accounting and ERP systems, such as SAP S/4HANA Cloud, Oracle, Infor, etc
  • New invoice formats, extended document intelligence capabilities, workflows
  • Capture, digitize and extract key data from documents in any format
  • Validation, matching, resolving inconsistencies, coding and approval of invoices

Logicalis US Adds COO to Executive Team

  • Announced Michael McClain as Chief Operating Officer (COO)
  • McClain to oversee Logicalis' Managed Services, IT, Professional Services organizations and M&A strategy
  • Logicalis US is part of the Logicalis Group, which has more than 6,500 employees and annualized revenues of $1.7 billion

TPx Launches Security Advisory Services for Small and Medium-Sized Businesses

  • Announced expansion of services to include Security Advisory Services for small and medium-sized businesses (SMB’s)
  • Claims 60% of SMBs going out of business within 6 months of cyberattack
  • Pandemic has exponentially increased the cybersecurity threat, with 43% of attacks targeting SMBs
  • TPx is a nationwide managed service provider focused on the success of small- and medium-sized businesses (SMBs) with approximately 25,000 customers in more than 50,000 locations across the U.S

ECS / My IT Acquires The Purple Guys

  • ECS / My IT, completed acquisition of The Purple Guys ("TPG"), a Kansas City, Kansas-based managed service provider
  • The combined organization, of nearly 120 full-time employees
  • "With the acquisition of TPG by ECS / My IT, we'll be able to provide our client base enhanced solutions and offerings, broaden our geographic reach

CyberSheath Enhances Its CMMC Managed Services with CMMCEnclave, the Most ...

  • introduced the next evolution of its CMMC Managed Services, including its CMMCEnclave
  • CMMCEnclave is the first enclave with optional management of multiple levels of CMMC
  • Covers all three dimensions of compliance — IT, governance, and security
  • Established in 2008, CyberSheath is one of the most experienced and trusted IT security services partners for the U.S. defense industrial base

Xantrion Inc. Named to CRN's 2021 Managed Service Provider 500 List

  • Named for the sixth consecutive year to CRN's Managed Service Provider (MSP) 500 list for MSP Pioneer 250
  • The list is divided into three categories:
    • MSP Pioneer 250
    • MSP Elite 150
    • MSP Managed Security 100

PC sales hit highest growth

  • Gartner is reporting that worldwide PC shipments are up 32% for Q1 of 2021 compared to same quarter last year
  • Total of 69.9 million units shipped during quarter
  • Top three vendors were Lenovo, HP and Dell

New hack for MFPs and printers?

  • Forescout Security is warning of new set of vulnerabilities for IoT devices that get their TCP/IP stack code from third parties, including Nucleus NET, FreeBSD and NetX
  • Could allow hackers to launch Denial of Service (DoS) or Remote Code Execution (RCE)
  • Have named it the “Name:Wreck” vulnerability
  • Over 100 million devices are potentially affected, including printers and MFPs
    • “This can be an entry point, a foothold into a network and from there you can decide, basically, what the attack is”; stated Daniel dos Santos, Research Manager
    • “One of the things that you can do is just basically take devices offline by sending malicious packets that crash the device
    • “Another thing is when you are able to actually execute code on the device, that opens up the possibility of persistence on the network or moving laterally in the network to other kinds of targets”
    • “gain access to enterprise networks and steal sensitive information”
    • Healthcare could be among the most affected

Cybersecurity Update

  • Mandiant Security Software published results of 2020 breaches
    • 25% increase in ransomware attacks
    • 78% of ransomware attacks had dwell time of 30 days or less
    • 1% had dwell time of 700 days or more
    • 59% were detected internally
  • Tenable Research published report
    • More than 18,000 common vulnerabilities and exposures (CVEs) were reported in 2020, up 6%
    • (this includes Ripple20 and others than impact some brands of printers and MFPs)
    • 46% of breaches in healthcare were from ransomware attacks
  • Federal Reserve Chairman Jerome on CBS 60 Minutes, stated that cyberattacks are now the foremost risk to the finance vertical.
  • CareFirst BlueCross BlueShield’s Community Health Plan District of Columbia in D.C. notified an unknown number of patients that their PHI was exposed after ransomware attack.
  • Cuyahoga Metropolitan Housing Authority of Cleveland, OH notified 189,008 people that their info was exposed after ransomware attack.
  • Guess Clothing notified an unknown number of customers that their info was exposed after ransomware attack.
  • Brokerage firm National Securities Corp. of New York City, NY has agreed to pay $3 million in a settlement with New York’s financial services regulator over shortfalls that resulted in four cybersecurity breaches involving unauthorized access to email accounts.
  • The Hillsborough and Bernards Public School Districts in New Jersey notified an unknown number of students that their info may have been exposed after ransomware attack.
  • The Houston Rockets NBA basketball team notified an unknown number of customers that their info may have been exposed after being hit by by “Babuk” ransomware with 500 GB allegedly stolen.
  • University Health of San Antonio, TX began notifying 2,704 patients that its billing services vendor, Med-Data, fell victim to a data breach.
  • Coca Cola’s former employee Xiaorong You is on trial in Greenville, TN, for allegedly stealing confidential info and selling it for $39 thousands dollars
  • Montefiore Medical Center of New York notified an unknown number of patients that their PHI was illegally access by an employee.
  • Red Deer Regional Hospital of Alberta, Canada notified 3,224 patients that their PHI was exposed after a breach.
  • Planned Parenthood of Metropolitan Washington, D.C., on Friday revealed it had a breach of patient information last fall.
  • Algoma Health of Ontario, Canada notified an unknown number of patients that their PHI was exposed after ransomware attack.

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