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Sales Reps Dream About Prospecting, Sales Professionals Proactively Prospect! Which One Are You?

"Proper prospecting prevents poverty"
Jeffrey Gitomer

Field of Dreams was a 1989 film, based upon an Iowa corn farmer who heard a voice telling him: "If you build it, they will come." He interpreted this as an instruction to build a baseball diamond within his corn fields; after he does, Shoeless Joe Jackson and other dead baseball players emerge from the cornfields to play ball.

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You might be thinking, what the heck does this have to do with prospecting?

Ask any sales rep to share their strategic plan for developing business and listen for stone cold silence. One can hear a pin drop on carpet. I'm massively concerned that prospecting has become a lost art within the sales world.

"Stop looking for a needle in the sales haystack!"

Developing business doesn't have to be a “field of dreams.” If you create the plan, work the plan, are consistent with the plan and disciplined the prospects will come.

Overpaid babysitters and order takers unfortunately run rampant as they moan and groan looking to be hand fed prospects. A sales professional cultivates, fertilizes and cares for their current clients while adding new clients to harvest within their field of dreams.

PROFESSIONALS PROACTIVELY PROSPECT

Unfortunately, many sales teams of today are still living and playing "sales ball" in a field of prospecting dreams based on times long ago.

"The way it used to be is not a recipe for sales success today"

"Sales is a numbers game.” If you see enough people and make enough presentations, then you'll close enough deals. How many times have you heard this? Come on people, how old school! That archetype was from decades ago. Sad to say, most companies, and management still believe, preach and teach this approach to sales reps.

A sales professional consistently works at, strengthens and develops strong business communication skills in order to help them proactively prospect.

I believe we live in a business world where relationships matter.

It is hard to keep a consistent sales pipeline without a proactive method of prospecting. Furthermore, without a healthy relationship funnel how can you as a sales rep keep a consistent sales funnel?

Stop trying to sell first and then build the relationship.

I ask you to think about the following... Without building your “relationship capital” with your prospects and clients then how can you keep a consistent, well flowing sales funnel?

CHANGE YOUR THINKING - CHANGE YOUR RESULTS

Start viewing prospecting as an art. The canvass is a human to human conversation. I get it, sales are a numbers game, yeah, yeah, yeah... then shift some of your number's logic to...

  • How many new conversations are you opening up every week?
  • How many new relationships are you opening up every week?
  • How many new social connections are you adding to your network every week?

I encourage you to take ownership of your own sales funnel. I realize and understand you have a monthly quota, along with quarterly and year-end bonuses, however; without a healthy relationship funnel how can you maintain a healthy sales funnel?

"The more you know the more you grow."

What are you prospecting for? Are you dreaming about prospecting or actually doing something about it?

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Relationship development leads to opportunity development which leads to sales development. Therefore, you must become diligent with developing your relationship funnel.

What are you doing to earn the right to have a conversation?

MANAGE THE FUNNELS

A favorite saying of mine is, "Sales reps are consistently inconsistent." Prospecting is part of the sales profession. I don't care what others may think! Prospecting is a non-negotiable daily activity but why does it become a negotiable activity for many?

When it comes to prospecting, I encourage all of you to take a mental snapshot of the number 8. The curves of the number 8 can correlate to relationships moving in, around and out of the funnel as they move in, around and out of the sales funnel.

Just as there is top of, middle of and bottom of the sales funnel; the same applies to the relationship funnel.

How you develop, nurture and build a healthy relationship funnel will play a significant part in the strength of you sales funnel.

"Sales reps must be consistent with their prospecting efforts or accept inconsistent sales results as a way of life."

PROSPECTING PASSION AND HUNGER

Sometimes a dream such as prospecting can feel so far away that it becomes a negative feeling. What dreams really embody is a passion and hunger for more, for difference and for sales life. Dreams are what keeps you motivated, focused and desperate for new opportunities.

Attention sales world... start pursuing the things that set your heart on fire, light you up and make you love your sales life. Let your passion and hunger guide you and steer you in the right direction to make your dreams real and a success.

Don't get caught in dreaming about prospecting, Become the sales professional who proactively puts their thoughts into motion.

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

 

MSP & MSSP Industry Notes for January 18th, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

Datadog Launches Partner Network

  • Datadog offers monitoring and analytics platforms for developers
  • Launches Datadog Platform Network
  • Offers partners go-to-market collateral, self-service training for implementation, opportunity registration for the Partner Portal along with Partner Locator listing
  • Partner program available for MSPs, system integrators, resellers, referral partners and technology partners
  • "We are excited to be a member of the Datadog Partner Network and provide our joint customers with cloud-scale monitoring for their AWS, Azure, GCP and on-premise environments," said Toshiyuki Awai, Managing Executive Officer, COO, IT Service Group at ITOCHU Techno-Solutions Corporations, a Japanese systems integrator based in Tokyo and a publicly traded subsidiary of Itochu Corporation.

Astreya Announces the Acquisition of RelayIQ

  • Astreya is a global IT solutions provider based in Silicon Valley (USA)
  • Astreyal formed in 2001, offers solutions in 35 countries
  • Acquires RelayIQ who specializes in automated business intelligence, based in Austin, Texas (USA)

Kaseya Ends 2019 with Over $2 Billion Valuation, Highest Revenue Growth in Company History ...

  • Kaseya is a provider of IT infrastructure management solutions for MSPs along with internal IT organizations
  • Kaseya privately held and headquartered in Dublin, Ireland
  • Record growth in 2019
  • $300 million in annual bookings
  • Added more than 5,000 clients in 2019
  • Closes year with valuation of more than $2 billion

EO Johnson Business Technologies Acquires Standard Dynamics, Inc.

  • EO Johnson provides business class technologies, managed IT services, managed print, production print and wide format
  • EO Johnson based in Wausau, Wisconsin (USA)
  • Acquires Standard Dynamics
  • Standard Dynamics located in Burnsville, Minnesota (USA) and provides print and print finishing equipment


Gary Starkweather, Inventor of the Laser Printer, Dies at 81

  • Inventor who designed the first laser printer
  • Started with Xerox in 1964
  • Built the first working laser printer at Palo Alto Research Center in 1971

XenTegra and CloudJumper Partnering to Innovate with Cloud

  • Xen Tegra provider of digital workspace consulting, managed services, hosting and education
  • CloudJumper software company in the cloud workspace, WaaS, DaaS, VDI, RDS, along with desktop virtualization
  • Partnering to simplify and innovate cloud solutions
  • "We are extremely excited to be partnering with XenTegra to simplify deploying and managing Windows Virtual Desktop for customers," said JD Helms, president, CloudJumper. "End User Computing and delighting customers is in their DNA and has made XenTegra one of the top partners in the Digital Workspace industry. WVD is changing the game for desktop virtualization; the CloudJumper/XenTegra partnership will help customers realize the benefits of this new platform faster and more cost-effectively."

CentriLogic Acquires Cloud, ERP, and Data Solutions Provider

  • CetriLogic provides managed IT solutions, headquartered in Toronto, Canada
  • MagnaForce provides cloud, ERP and data solutions focused on Oracle and Microsoft with headquarters in Chicago (USA)
  • CentriLogic’s geographic footprint across the USA, adding new locations in the metropolitan areas of Chicago, Boston, and Portland.

Chief Officer at Expereo to Present at BrightTALK Summit

  • Expereo provides managed internet network and cloud connectivity solutions, located in Reston, Virgina (USA)
  • CCO Sander Barens to host webinar on January 21 and part of BrightTALK virtual summit on Modernizing the Data Center
    • Content will include
  • Process streamlining
  • Budget reduction
  • Expansion challenges
  • Digital transformation journeys
  • The future of connectivity

Agio Celebrates 10 Years of Managed Services

  • Agio provides cybersecurity and managed IT services for financial services, healthcare and payment industry
  • Agio located in New York, NY
  • Founded in 2010 and now has more than 275 employees in six worldwide location

CompassMSP Acquires FL-Based Managed IT Services Provider Focused on Legal Industry

  • CompassMSP provider of managed services for SMB market
  • Western Digitech provides IT services and managed IT support in Florida
  • Three Sixty Seven Advisors, a middle-market M&A Advisory firm, assisted CompassMSP on the transaction.

SDI Presence LLC Named One of 2020's Best Places to Work

  • SDI Presence offers IT consultancy and managed service provider in Chicago (USA)
  • Selected as one of Built In Chicago's 100 Best Places to Work in 2020
  • "This award results from SDI's continuing investment in creating a collaborative and positive work environment where our employees are excited to come to work every day," said Jack Hartman, President at SDI. "It's a strategic priority to take care of our employees and make sure they have the support they need in their everyday lives. We thank the SDI Team for their outstanding contribution and positive feedback to make this award possible."

Atlantic Metro Continues to Surge in the IaaS Marketplace

  • Atlantic Metro provides managed IT Infrastructure as a Service (IaaS)
  • Announces growth and expansion for 2020
  • Establishes new network Points of Presence (PoPs) and Internet Data Centers (IDCs) both domestically and overseas
    • Auckland, New Zealand
    • Singapore
    • Sydney, Australia
    • Frankfurt, Germany
    • Moscow, Russia
    • Tokyo, Japan
    • London, United Kingdom
  • Atlantic Metro also expanded its domestic footprint with new network PoPs in Seattle, Boston, and Philadelphia. Atlantic Metro now manages over 60+ network Points of Presence across major metropolitan cities worldwide

NXT GEN Technologies Has 20/20 Vision For Keeping IT Simple & Secure

  • NXT GEN offers cybersecurity, data management and networking space
  • Located in Miami, Florida (USA)
  • Founder in 2018 by Paul Mansur
  • Offers proprietary D.O.M.E. Paul Mansur says, "We create a strong security culture within an organization.  They have peace of mind knowing that their information is securely stored, managed and always backed up. In addition, our expertise includes business continuity, disaster recovery, managing corporate networks through our managed services team, implementing VOIP solutions and setting up corporate wireless networks."

Lemongrass Secures $10 Million Series C Financing Round Led by Blue Lagoon Capital

  • Lemongrass a managed service provider for SAP enterprise applications
  • Founded in 2008 by Eamonn O’Neill and Walter Beek

IDC study on endpoint security

Many organizations do not manage endpoint security strategically or consistently
Security is often a secondary consideration after cost and performance when acquiring new devices such as PC’s and printer/MFPs
Less than a third of respondents said that endpoint device security forms a significant component of their business’s overall cybersecurity strategy
For laptops and desktop PCs, 92.5% of procurement documents specify security requirements compared to just 48% for printers/MFPs

Why I'm Stoked About Selling Standalone Scanners Again

For years and years I wanted nothing to do with selling desktop and workgroup scanners.  I learned the hardware many years ago that selling desktop and workgroup scanners an exercise in wasting my fraking time. 

Years ago when I first saw those desktop scanners from Fujitsu I thought they would sell like hotcakes. I thought, I could sell these to everyone that had a desk and processed paper.  I had the talk track down, I was able to get the decision makers to buy in, however when it came down buying time I lost every single time.  In those earlier years I had no clue as to how commoditized and how easy it was to price those scanners on the web. 

I lost to price and that's because either the DM or the IT person did a quick check on the web and my price was too high. I'm not talking onesies or twosies, but rather 15-20 scanners, when you're $100 or more higher that amounts to quite a few dollars.  In addition we didn't provide service nor maintenance agreements. Thus where was the value to buy from the dealer?  There was none.

The reason I'm in this crazy business is because I can make crazy money when I want or need it.  In most cases it takes a combination of GP and revenue to hit the crazy money levels.  In some cases we (sales) take the good with the bad.  Good GP and or bad GP it all goes to my revenue goals.

There were many times when I was asked about scanners from clients and I opted out, told the client you're better off buying them on the web. We all know the reason for that statement.  Thus for years and years I avoided talking about scanners.

It was last September at the BTA Grand Slam Event in NYC, when I noticed Panasonic scanners at one of the booths.  I stopped had a short chat about the (I'm still a hardware junkie at heart) scanners along with learning that Panasonic sells their scanners through distributors.  Thus I met some of the peeps from the distributor and from Panasonic.

Fast forward to early November and the Jillian Gala, I ran into some of the Panasonic peeps in the courtyard at the Venetian. It was Walton that re-introduced me to the Panasonic reps I meet at the BTA event. I made the statement why I hated selling scanners and it what a waste of time it was. 

Have you ever made a statement and then had to eat it? Well this was me that night, little did I know that one of the peeps in our small group from Fred Scherman (National Sales Manager for Panasonic).  Fred went on to tell me about Panasonic Program for BTA dealers and how the pricing works when it comes to clients that will go out and price scanners.  Rather than getting into all the details and making the blog longer than I want I'll cut to the chase. 

The Panasonic BTA program allows dealers to price scanners and not be priced out on the web. If you want a better explanation then please call or email Fred (email address below).

I thought this was awesome!  I could now pitch scanners again and don't have to be afraid of my client finding a ridiculous price on the web from a distributor or Panasonic direct. I could hold a small amount of GP and generate addition revenue opportunities. Thus a few weeks after out little chat group Fred and I spoke in length about the dealer program. I was stoked about the program and thought that other sales peeps need to know this also. I brought Panasonic on board as a sponsor just about 30 days ago.

I also did my homework on the scanner pricing also. I priced a few of them out and then went to check the pricing on the web.  In both cases I had a better price that what I found on the web.  I guess the icing on the cake is that Panasonic also offers spiffs on all of their scanners to the sales peeps.

No longer do I have to worry about not having a good price for scanners. In fact I feel comfortable pitching them and helping clients understand that the can be more productive with desktop scanners. No longer do I have to cringe when I see the brands of Fujitsu or Epson!

In the next 30 days we'll be having our first webinar with the introduction to Panasonic and how the program works. If you're like me and hardware still remains and important part of your business then you should be "all in" for the webinar.

Here's Fred's email fred.scherman@us.panasonic.com as promised please email him to learn more about this really cool program for sales people.  Here's the link to the Panasonic web page.

Here's the link for the Panasonic Scanner Spiffs

-=Good Selling=-

Which Awards Should MSSPs Buy In 2020?

IT Security Service Providers? Say No To Refreshing the Award Wallpaper on Websites!

IT Security Services is quickly becoming a wallpapering of websites instead of protecting clients. Does anyone else see the lunacy in Managed Service Providers or Master Services Providers loading up their websites with reward logos, rewards which are paid for as marketing ploys? Soon we will see the 2019 awards being replaced with those of 2020.

End-users before you buy the noise of the award, ask the provider these three questions.

Who's the Judge? What are they Judging? Are these awards bought or presented when earned unsolicited? 

I was on a website of an IT Security Provider this particular provider has been offering IT Security Services for a little over a year. So, it seems surprising to see that they have already received Ten awards recognizing them as leaders in the Security deliverable. Who's the judge? What are they Judging? Are these awards solicited by marketers or earned?

Shouldn't all rewards have disclaimers clarifying when they are paid for marketing trophies? Managed IT Services organizations are being lured into this trophy plastering, and with today's IT Security threats, this trophy plastering could be disguising the realities of undeserving providers.  

The bottom-line is simple if you as a provider are asked if you wish to be recognized as one of the best and the criteria is writing a check to the awards provider admit you bought an award, you didn't win it, or even better just say no to the nonsense.

With all the breaches over the last few years, it is time that Managed IT Services Providers start focusing on how to deliver Security Services over how to market them.

The greatest buzzword in the industry "Security" has become a Mecca for marketers. Let's hope the end-users of IT Security Services ask for other end-users as a reference and put zero stock in the lunacy of the wallpaper awards. Just ask those questions, more importantly, pay attention to the answers.  

 Who's the Judge? What are they Judging? Are these awards bought or presented when earned unsolicited? 

Managed IT Service Providers make 2020 the year to change your game and increase your remarkability. IT Security Services is not a Marketing Strategy to sell Managed IT. Let your competitors continue fooling themselves while you educate their customers on the harsh realities of the IT threats.

Clients don’t care about your trophies they care about being protected and serviced by those who actually deliver services. Bought awards are not security layers, will not keep out the hackers, and marketing them does not make you remarkable. So, what awards will you say no to in 2020?

 "Status Quo is the Killer of all that will be invented "  

Ray Stasieczko

CEO/Founder TEASRA, The Innovation Channel https://teasratic.com/

A Sales Professional Rips Off The Mask Bringing Their True Self, Are You?

"When you're able to be honest with yourself about who you are and finally can present your authentic true self to the world, you feel so much better about yourself, and it makes it easier for everyone else to feel better about you."
Gus Kenworthy

What mask are you wearing?

What are you hiding from the sales world? Furthermore, what are you hiding from your clients?

Oscar Wilde said, “Be yourself; everyone else is taken.”

  • Are you living as the real you and not someone else?
  • Do your thoughts match your actions?
  • Does your walk match your talk?
  • Are you emphasizing the positive aspects of your personality?

Living a lie comes out sooner or later. Living a sales lie and somebody that you're not is even worse, as it will ultimately screw with your career.

“To be yourself in a world that is constantly trying to make you something else is the greatest accomplishment.”
Ralph Waldo Emerson

SALES PROFESSIONALS ARE SELF AWARE

Spend any amount of time in sales, and you will have eaten a slice of humble pie and been bitten by the reality bug. This bite injects salespeople with a dose of humility and awareness of their shortcomings, allowing them to become better sales professionals. If you’re willing to set aside your ego and to become humble as you go about your work as a sales professional, then you can project an attitude of "others-interest" and thus create a true buyer-focused experience.

The poem, written by Charles C. Finn was titled Please Hear What I am Not Saying.

The opening lines read,

“Don’t be fooled by me. Don’t be fooled by the face I wear, for I wear a mask, a thousand masks, masks that I am afraid to take off and none of them is me.”

Great sales professionals are not self-centered. The best of the best incorporate self-reflection and are truly aware of who they are. They love eating humble pie for breakfast and look forward to a day full of learning as they serve their clients.

BUILD THE REAL YOU

As sales professionals, you're front and center, the face of the business. The development of the real you allows you to establish a reputation and an identity while still maintaining a personal level of trust.

We've all heard the saying, "People do business with people they know, like and trust." Now, how do you become that person when somebody may not have personally met you?

Creating, cultivating and communicating the real you can dramatically improve your sales conversion rates. The goal... drive more sales revenue, increase client retention, gain more referrals and build rock solid relationships.

The question becomes, how do you become more recognizable? How do you build your authority? How do you build becoming the subject matter expert? How do you create your following?

Quite simple, bring the real deal version of you to the business table!

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How do you differentiate yourself enough that people want to talk to you and not feel they're getting the same old sales story they hear from every other sales rep?

DITCH THE MASK

How do you feel about how you're portraying YOU for the business world to see? Are you truly yourself? Do you feel that you can be you, no matter what sales situation you're in?

I get it, masks may protect us, however; if you're not bringing the true version of yourself to the business table then I'm here to inform you that you'll get exposed. You may not believe me just yet but I promise at some point it will happen.

Masks irritate your skin, your body and you can't relax or be yourself. It's a huge drain on your mind. It's a hard act to constantly pretend to be, or feel like you need to be, someone else. Similarly, it's very draining to regularly act like you feel one way when you really feel another. You're mind plays tricks on you especially when you're wearing a sales mask.

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Wouldn't most of you agree we admire those who bring their heart to the forefront, are honest and transparent and who stand up for what they believe in. And we poke holes and see right through those we see as fake or phony.

How come we find it so difficult to be authentic?

BE YOU, THE AUTHENTIC YOU

Wearing a mask protects you from vulnerability. Be you and be authentic, this is not a sign of sales weakness. When you wear a mask you stand in resistance to the true you.

You must stand tall and reflect who you are. You must believe it. You must own it. You must know what it stands for. You must know your strengths and your weaknesses. Wear those emotions on your business sleeve. 

People connect with other people. It is all about the personal connection. If you are "blowing smoke" at people what's the likelihood they will come to trust you? 

“Authenticity is a collection of choices that we have to make every day. It's about the choice to show up and be real. The choice to be honest. The choice to let our true selves be seen.”
Brené BrownThe Gifts of Imperfection

Becoming authentic is a process and journey to begin knowing who you really are. To understand your own personality traits, behaviors, values, beliefs, needs, goals and motives. It's having the courage to acknowledge your limitations, embracing your own vulnerability and to stand proud saying, "This is who I am!"

THE HUMAN BOW

How hard is it to be an authentic human being?

I'm here to tell you, there will come a point in your sales life, when you're sick and completely exhausted of all the masks your juggling and the people you're trying to impress.

Sales masks are a sign of weakness. Sales masks are harming you.

Your clients and your prospects can tell when they're in the presence of an authentic human being, one who isn't "putting on a sales show," they're just true to their humanness. They're Selling From the Heart. This comfort is heartfelt because in their presence everyone can sense their authenticity and sense the deep peace this authenticity brings out in their conversations.

Rip the mask off and discover the real you!

Sincerity, substance and heart will set you apart!

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

No alt text provided for this image

You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

MSP & MSSP Industry Notes for January 11th, 2020

MSP & MSSP Industry Notes

Sponsored by

Arcoa Group

ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling.  We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset value recovery by disassembling equipment for commodity grade materials, which can be diverted from landfills and be used to create new base materials.

CoNetrix Selected as Best IT/ Technology Services Company in Lubbock [2020]

  • KCBD News Channels “Best of the West” competition awards CoNextrix Technology for Best IT/Technology Company in Lubbock, Texas (USA)
  • Public casts their votes to select the best businesses in Lubbock
  • CoNextrix provides managed IT services, network support and network security services to businesses in Texas and New Mexico

Lane Technology Solutions Unveils New Name and Website

  • Lane Technology Solutions located in Orlando, Florida (USA)
  • Lane provide managed IT services to businesses in Orlando, Daytona Beach, Tampa and Miami
  • Announces name change, formerly ASysTech, Inc, along with the launch of their redesigned website

M/C Partners Establishes Midwest-based IT Managed Services Platform

  • M/C Partners, located in Boston, Mass (USA) and is a Communications and IT Services focused private equity firm
  • Acquires the Managed Services division of West Monroe Partners, which provides national business and technology consultancy
  • Deal closed on December 30th, 2019
  • West Monroe Managed Services is based in Chicago and is an IT managed service provider for small to medium-sized businesses across the Midwest

Insight Partners spends $5bn on the acquisition of Veeam Software

  • Insight Partners which is a software investment firm enters into an agreement to acquire Veeam Software
  • Veeam Software is a cloud data management firm
  • Veeam will not become a U.S. company with a U.S> based leadership team
  • Transaction valued at $5 billion
  • Veeam has offices in 30 countries and client in more than 160 countries

Calligo acquires Dublin-based DC Networks Ltd

  • Last three years Calligo completed six acquisitions in Canada, Guernsey, Luxembourg and Dublin
  • Calligo provides services for public & hybrid cloud, IT managed services and data analytics and artificial intelligence services
  • Calligo is headquarter in Jersey
  • DC Networks based in Dublin, Ireland and provides managed IT services

 

Powernet bolsters security standing with Paisley acquisition

  • Paisley Australia based Brisbane, Australia and provides managed IT services, an Avast reseller along with IT security services
  • Powernet based in Melbourne, Australia and is managed serviced provider
  • Powernet provides services for Melbourne, Brisbane, Sydney, Brisbane and Auckland areas
  • Acquisition effective January 8th, 2020 reported on ARN

Clearsight Advises West Monroe Partners on the Sale of its Managed Services Division to M/C ...

  • Clearsight served as advisor to West Monroe Partners for the sale of its managed IT services division to M/C Partners
  • West Monroe Partners made the decision to sell the Managed Services division in order to scale into a standalone, full-service IT managed services company to better serve clients and employees

iCoreConnect Inc. Acquires TrinIT Solutions

  • iCoreConnect publicly-traded cloud-based software and technology firm
  • iCoreConnect provides healthcare practice management software along with secure communication and IT services
  • TrinIT Solutions based in North Carolina, provides IT services for corporate and healthcare companies

CCR Launches ConstructEdge Brand to Support Digital Transformation in Construction

  • ConstructionEdge located is a subsidiary of Circle Computer Resources, located in Cedar Rapids, Iowa
  • Circle Computer Resources founded in 1986 and provides managed IT solutions
  • CCR launches new brand ConstructionEdge
  • ConstructionEdge to serve construction industry with connectivity services in the field

GlobeX Data Signs New Reseller in Canada - Partners with Darn IT Group to Provide all GlobeX's ...

  • GlobeX Data Ltd is a cybersecurity and internet privacy provider of Swiss hosted solutions for secure data management and secure communications
  • GlobeX founder in 2007 and based in Geneva, Switzerland
  • Darn IT headquarters in Toronto, Canada and provides cybersecurity, data security along with business technology solution
  • GlobeX announces signing of reseller license to Darn IT Group Inc.
  • Darn IT to provide all of GlobeX services

Astute Business Solutions Launches Zero Cost PeopleSoft Migration to Oracle Cloud

  • Astute Business Solutions located in Pleasanton, California with additional offices in Toronto, Canada, Plano, Texas and Hyderabad, India
  • Astute is an Oracle Cloud MSP Partner, works with clients in healthcare, education, non-profit, professional services, government, financial services, retail, energy and manufacturing
  • Launches Zero Cost PeopleSoft Migration to Cloud with Managed Services
  • Migrate to Oracle Cloud for free
  • No pressure engagement
  • Complementary cloud strategy session
  • Selective Adoption as a Service (SAaaS) Managed Services

DataBank Announces $185 Million Equity Investment from Colony Capital

  • DataBank located in Dallas, Texas (USA) and provides data center, connectivity and managed services
  • Colony Capital invests $185 million through the purchase of secondary equity interests from existing investors of Edgewater Funds and Allstate
  • “We are truly appreciative of the support we have received from Edgewater over these last four years,” stated Raul K. Martynek, CEO of DataBank
  • Colony Capital, Inc. is a global investment management firm with assets under management of $49 billion, which includes approximately $14 billion of assets under management from Digital Bridge

LBMC Technology Solutions Merges with Charlotte-based InterDyn Artis

  • LBMC Technology Solutions based Brentwood, Tennessee, founded in 1996 and initially founded as a traditional accounting firm in 1984
  • LBMC provides technology consulting
  • InterDyn founded in 1989 and is a provide for Microsoft Dynamic ERP and CRM solutions
  • “Merging with LBMC Technology Solutions was clearly the natural next step for InterDyn Artis,” said Gary Artis, co-founder of InterDyn Artis
  • Merger will increase staff to more than 100 employees and will include an office in Charlotte, North Carolina (USA)

Dataprise, a Nationally Recognized IT Managed Services Provider, Announces Partnership with ...

  • Dataprise located in Rockville, Maryland (USA) and provides managed IT services, cloud services, help desk support, information security solutions, along with IT consulting, established in 1996
  • Trintity Hunt Partners is a middle market private equity firm
  • Dataprise receives a majority investment from Trinity Hunt
  • Dataprise has more than 1,000 clients throughout the USA
  • "We are incredibly excited about this partnership with Trinity Hunt," said David Eisner, Dataprise Founder and CEO
  • "Dataprise's commitment to service quality and technology thought leadership are true differentiators," said Blake Apel, Partner at Trinity Hunt

 

This Week in the Copier Industry 15 Years Ago (Second Week of January 2005)

Starting this year we'll now have 17 years of press releases, blogs, conversations, brochures, pictures and threads related to the copier industry in industry! Join our community, it's free and get connected with some of the best of breed in the industry. The Print4Pay Hotel is here to share industry knowledge and help others to be the best! Become a member, you'll love it!

Enjoy the threads from 15 years ago this week!

Konica Minolta Names Carolina Wholesale

Guest ·
Konica Minolta Names Carolina Wholesale Authorized National Distributor Carolina Wholesale to Distribute Konica Minolta Segment One Products in the U.S. RAMSEY, N.J. - January 5, 2005 - Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today named Charlotte, N.C. - based Carolina Wholesale Office Machine Company, Inc. (Carolina Wholesale), one of the largest wholesale office machine and supply distributors in the country, an authorized national distributor of its Segment One
Topic

Danka "not so rosey"

Guest ·
from operations was $3.9 million compared to $44.0 million in the year-ago period. "During the second quarter, we increased the size of our U.S. sales force to improve our sales coverage, added new technology offerings to our product portfolio and continued to leverage our recent IT investments to improve back office processes, all of which will lead to improved execution, new revenue opportunities and the rightsizing of our cost structure," concluded Mavis. "Moving forward, we will further expand
Topic

come up against Konica Minolta.

Guest ·
From: Joseph Mahaney Date: Thursday, January 06, 2005 02:13 PM Myself and my company have been having a hard time every time we come up against Konica Minolta. It seems that they are going in 10-20% lower on both price and Service; specifically in the lower market segments and B-2-C. Does anyone share this problem or does anyone have any ideas how to combat this problem without dropping my pants? this is a repsot from the AF League
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Canon America will introduce three

Guest ·
This Week in Consumer Electronics LAS VEGAS ? Canon America will introduce three new laser multifunction devices this week as part of a new effort to gather market share in the entry-level segment of the business. The new models represent a good/ better/best selection with the MF5770 positioned as the flagship model, followed by the MF5750 and MF5730. The MF5770 is a five-in-one unit with copier, monochrome printer, color scanner, fax and networking capability. It will carry an estimated street
Topic

Kyocera Mita America Expands Line of Monochrome

Guest ·
tray. The FS-820 and FS-920 also have the ability to print on recycled paper, transparencies, labels and envelopes. “In order to stay competitive, organizations need the flexibility and efficiency of affordable desktop printing without sacrificing quality,” said Richard Berberian, printer product marketing manager for Kyocera Mita America. “Our goal is to provide end-users with high performance, reliable products with a low total cost of ownership. The FS-820 and FS-920 are no exception – fast
Topic

Lanier Introduces Web-Based Service To Simplify

Guest ·
owned subsidiary of Ricoh Corporation, the Americas sales and marketing unit of Ricoh Company, Ltd., a $17.1 billion global manufacturer of digital copier/printers. Lanier helps its customers succeed by understanding their unique document management needs and delivering systems and services that increase efficiency, reduce cost, and improve document workflow. Award-winning solutions include digital multifunction products (color and monochrome), printers (color and monochrome), multifunction
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Leading CPA Firm Deploys Documentum

Guest ·
Corporation, part of the $16 billion global giant Ricoh Company Limited. Ricoh Corporation, a 41 year-old U.S. company with headquarters in West Caldwell, New Jersey, is a diversified office automation equipment and electronics provider with sales in excess of 2.8 billion annually. Ricoh is a leading provider of digital office equipment, including color and black & white multifunctional products consisting of copiers, printers, facsimile systems, scanners, digital duplicators, wide format copiers
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470W "is the cost to dealers too high?"

Guest ·
Some of you may have noticed the recent "sweepstakes" promo for the 470W. It is an "OK" promo, seems likes 240W sales have slowed the 470W to a crawl. The 240W prints @ 4 pages a minute compare to 6 for the 470W, and yes the 470W can handle a higher volume per month and has a dual roll feeder standard and also has a better stacking system. However, how can Ricoh justify the cost of the 470W now?, based on DMAP level 1 pricing the 470W ia almost twice the cost of the 240W and it does not give
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Re: come up against Konica Minolta.

Guest ·
Date: Friday, January 07, 2005 11:27 AM John a real nice simple alternative would be to place the CL7100 printer and add the IS300e scanner. You get scan to applications: e-mail, SMB, FTP and you also get the ability to scan directly to the CL7100 for output (I guess we would call it copying). The only limitation is we cannot have the fax option ... then again Konica Minolta does not have a fax option on their C350 system either. Our advantage is, you only need 1 scanner and you could place
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Re: come up against Konica Minolta.

Guest ·
Perhaps you should bundle in a single user license of our Virtual Copier (Software VCS) electronic filing application. Properly presented, you can show your prospect the big savings managing paper electronically provides versus managing their expensive physical filing system. The Virtual Copier application can save your customer more than the cost of your hardware. That's better than your competitors 10% to 20% discount. Use VCS as a differentiator. Good way to get your foot in the door for
Topic

240 Sizing problem fixed

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Here's one I saw today that could happen anywhere: On a 240, customer was trying to send 18" wide x 12" long prints thru PlotClient WIN. There was an 18" roll in the roll feeder. Auto Roll Select was on, Auto Rotate was on, but copies kept printing out on an 18 x 18 sheet...the image size was correct, but depending on where it was put (ie: top center, middle center, ect) the sheet remained 18 x 18 with blank white areas. SIMPLE SOLUTION: the Paper Tray size in the copier itself was not changed
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Re: Leads in California

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- services to support increased business development activities - equipment and services for research and development activities - recruiting services for senior management positions The company may use a portion of the proceeds for strategic alliances and partnerships. PARTNERS none stated PEOPLE Patricia McPeak Founder and Chief Executive Officer ricepatty@nutracea.com Ed Newton Vice President of Sales ednewton@nutracea.com Rukmini Cheruvanky, Ph.D., F.A., C.N. Director of Research and
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Re: Leads in Texas

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services to support a field sales force - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - services to support increased business development activities - tools and services for product development activities - equipment and services to support manufacturing operations - products and services to support increased sales activities The company may use a portion of the proceeds
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Re: What can we do to improve?

Guest ·
The lack of replies to your post hopefully means that there couldn't be any improvements, the site is excellent!! I really like this site, I learn lots from it, and it gives me a sense of "community". I really appreciate your hard work on it. I have tried to come up with improvements, but can't think of any. The only thing I could possibly say is that increasing the membership adds more knowledge and insights. I tell any Ricoh people I come in contact with about your site, and some have joined
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Re: developer

Guest ·
2045 & 2045e - Type 26 EDP. 888190
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Re: 3900L paper Drawer

Guest ·
I see you have many postings. See our website: www.equipmentbrokersunlimited.com 800-711-2815 ext 205 We're an authorized Ricoh/Gestetner dealer. Many like-new 20/10 series units and accesories. Big discounts David Marder
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Re: How do you replace a 700P with SR85 Bookletmaker

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I appreciate any and all suggestions. The loss of Connect Copy/Connect Print would not go over well and I haven't had too much luck in the past getting the leasing company to give a partial buy-out.
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Re: Leads in Alberta

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Genoil Inc. http://www.genoil.net OTCBB:GNOLF WHAT IT DOES It provides refining solutions to the oil and gas industry. EVENT 01-03-2005--$4.6 million in a private placement OPPORTUNITIES company expected to make purchases to support... - general working capital - international sales program - new equipment installation potential opportunity to provide… - products and services to support increased sales activities - products and services to support a field sales force - services to support
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Re: Leads in California

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to support increased business development activities Dave Armstrong is the new Vice President, North American Operations. He will be responsible for sales in the company's North American operations. John Maxwell is the new Vice President, International Operations. He will be responsible for sales and day-to-day operations in the Asia Pacific, European and Japan regions. STATED PARTNERS/ALLIANCES none stated PEOPLE Nicolas C. Nierenberg Chairman and Chief Architect Peter I. Cittadini Chief
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Re: Leads in Maine

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BlueTarp Inc. http://www.bluetarp.com WHAT IT DOES It provides trade credit and information management services for the building material industry through its commercial purchase card program. (number of employees: 15) EVENT 01-04-2005--$14 million in a round of financing led by Highland Capital and IDG Capital OPPORTUNITIES company expected to make purchases to support... - hiring salespeople in different regions - bringing customer service in-house - entering new markets - growing its
Reply

Re: Leads in Maryland

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demonstration to date currently throughout the state of Texas. PARTNERS none stated PEOPLE Patrick Hervy Chairman and Chief Executive Officer Paul A. Serini Executive Vice President Merry L. Day Senior Vice President of Operations Robert L. Cinquegrana Chief Financial Officer Robb A. Cohen Vice President of Government Affairs Kevin R. Holst Vice President of Sales Suresh Ramakrishnan Vice President of Information Technology OFFICE(S) XLHealth Corporation The Warehouse at Camden Yards 351 West
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Re: Leads in Michigan

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LeanLogistics Inc. http://www.LeanLogistics.com WHAT IT DOES It develops and supports Web-based transportation management and supply chain software applications. EVENT 01-04-2005--Announced the appointment of a new Vice President of Sales OPPORTUNITIES potential opportunity to provide… - sales training programs - software and systems specific to the sales function - products and services to support a field sales force - recruiting for sales professionals Charles Eggerding is the new Vice
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Re: Leads in New York

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CPI Aero Inc. (formerly Aerostructures, Inc.) http://www.cpiaero.com Amex:CVU WHAT IT DOES It produces structural aircraft parts for the U.S. Air Force and other branches of the military, and provides engineering, technical and program management services. (number of employees: 65) EVENT 01-03-2005--Announced the relocation of its corporate headquarters and a change of company name OPPORTUNITIES potential opportunity to provide… - products and services to support increased marketing activities
Reply

Re: Leads in Texas

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: 210-734-2664 -------------------------------------------------------------------------------- VidaCare Corporation http://www.vidacare.com WHAT IT DOES It develops medical devices for infusing medications, blood and fluids in emergency situations. (number of employees: 20) EVENT 01-02-2005--$6.7 million in a Series B round of financing OPPORTUNITIES company expected to make purchases to support... - operations potential opportunity to provide… - products and services to support increased sales activities - products and services to support a field sales
Topic

DMAP Level One & Trade Spiffs

Guest ·
Is anyone using DMAP level one and still receieving the trade spiffs from Ricoh? I had an email from Lori Grissom saying it was ok, and now the boss is telling me it is not. Please help! Thanx Art
Topic

How do you replace a 700P with SR85 Bookletmaker

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I have a customer with tandem 700P's with one connected to an SR85 with Trimmer. Each 700P is running 65K/mo. Here is the dilema...2075 doesn't have an optional bookletmaker (don't bring up the SR861 Saddle Stitch Finisher, it's not the same) and even if we could afford tandem 2090's, my service department won't let me put them in at that low a volume. I tried a single 2105 to replace both 700P's but the customer won't give up the redundency of dual units and the advantages of dual copy/print
Topic

Leads in South Carolina

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TetraData Corporation http://www.tetradata.com WHAT IT DOES It produces measurement, assessment and analysis software for the K-12 education market. EVENT 12-27-2004--$4.3 million investment from the Edison Venture Fund OPPORTUNITIES company expected to make purchases to support... - expanding sales, marketing and development activities potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing
Topic

New Bundling Opportunity

Guest ·
Virtual Copier Resellers - No one wants to see you sell more hardware and earn higher margins than we do. Let's see if this cool strategy will work for your dealership. Contact me directly for more information. Steve Breault VircoSoft, LLC (703) 385-0101 Sbreault@virtualcopier.com www.virtualcopier.com
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Promotional Stuffer?

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I was wondering if anyone had any promo ad material for the Ricoh digital duplicators. I would like to do a mailing to my local churches, but I am having a hard time locating any promo material. A while ago, Ricoh had an ad slick that said "3 bulletins for a penny........divine!" I am looking for something like that, which I can include with my mailer. Was hoping somebody had something that they would be willing to share that I could maybe modify or start with. Thanks in advance for all
Topic

Acrobat 7.0 Available from Adobe

Guest ·
of Adobe Reader® 7.0, including a public beta version for the Linux® operating system. The company's free client software can be downloaded at Acrobat 7.0 Download. In addition to the ability to reliably view and print Adobe PDF files, Adobe Reader 7.0 now offers more powerful capabilities. Users can participate in document reviews, have Yahoo! Search capabilities at their fingertips and can interact with 3D objects placed in PDF. Adobe has distributed over half-a-billion copies of Adobe Reader
Reply

Re: 2045 code 990

Guest ·
Give the machine a good service, make sure the consumables are within life. Make sure all the firmware is at latest levels. Check out the following RTB RB082024.
Reply

Re: Need Ricoh 1018 Print COntroller and NIC

Guest ·
I have 1018 w/1,200 total copies. We're an authorized Ricoh/Gestetner dealer $900 www.equipmentbrokersunlimited.com David Marder 800-711-2815 ext 202 We have many like-new Ricohs Many 10/20 series
Reply

Re: Leads in Alabama

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DailyAccess Corporation http://www.dailyaccess.com WHAT IT DOES It provides technology-based products and services to retirement plan sponsors and financial advisors. EVENT 01-07-2005--$2.5 million CAPCO financing from Stonehenge Capital and Greer Capital Advisors OPPORTUNITIES company expected to make purchases to support... - growth - sales and marketing initiatives potential opportunity to provide… - products and services to support increased sales activities - products and services to
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Re: Leads in Missouri

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stated PEOPLE John Gott President jgott@slsloudspeakers.com Tom Harrison Director of Engineering tharrison@slsloudspeakers.com Ed Moist Accounting emoist@slsloudspeakers.com Rod Falconer National Sales Manager R. Bob Adams Director of Technical Communications Jeff Lowry Marketing Larry Hastings Production lhastings@slsloudspeakers.com OFFICE(S) SLS International Inc. 3119 South Scenic Springfield, MO 65807 Phone: 417-883-4549 Fax: 417-883-2723
Reply

Re: Leads in North Carolina

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software for telecommunications equipment and semiconductor manufacturers. EVENT 01-05-2005--$5.6 million in a Series C round of funding co-led by Core Capital Partners, Intersouth Partners and Mid-Atlantic Venture Funds OPPORTUNITIES company expected to make purchases to support... - driving sales efforts - product development - accelerating market adoption of its new technology potential opportunity to provide… - products and services to support increased sales activities - products and services to
Reply

Re: Leads in Utah

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FatPipe Networks, Inc. http://www.fatpipeinc.com WHAT IT DOES It invented and provides patented router clustering devices for reliable, redundant and fast Internet/WAN access. EVENT 01-05-2005--$500 thousand investment from UTFC Financing Solutions, LLC OPPORTUNITIES company expected to make purchases to support... - increasing sales staff potential opportunity to provide… - sales training programs - software and systems specific to the sales function - recruiting for sales professionals
Reply

Re: Leads in Massachusetts

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Ambient Corporation http://www.ambientcorp.com OCTBB:ABTG WHAT IT DOES It designs, develops and markets equipment and technologies that use existing electrical power lines to deliver broadband and other communication services. (number of employees: 16) EVENT 12-28-2004--$5.5 million in a private placement OPPORTUNITIES company expected to make purchases to support... - expanding and accelerating commercialization efforts - broadening sales channels - working capital potential opportunity to
Reply

Re: Leads in Ohio

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DATATRAK International, Inc. http://www.datatraknet.com NASDAQ ATA WHAT IT DOES It develops electronic data capture software products for the biotechnology, medical device, and pharmaceutical industries. (number of employees: 55) EVENT 12-29-2004--$4.6 million in a private placement OPPORTUNITIES company expected to make purchases to support... - growth - developing new product capabilities - enhancing marketing and sales efforts potential opportunity to provide… - services to support increased
Reply

Re: Leads in Ontario

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development, advertising, and direct marketing services - tools and services for product development activities - products and services to support increased sales activities PARTNERS none stated PEOPLE Douglas Newman President and Chief Executive Officer Jim Kopperson Chief Financial Officer and Vice President of Corporate Development 519-746-8486 (x284) jkopperson@rdmcorp.com Graham Heit Vice President of Product Development Tom Kettell Vice President of Marketing John Mamalakis US Vice President of
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Re: 470W "is the cost to dealers too high?"

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I agree that 3 units to get a SPIFF is not much of an incentive for most reps...most dealerships would have a problem reaching it even if they pooled their sales.
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Re: TSC website

Guest ·
to enter the tsc site you must first get a ricoh tech id. i believe you must first be certified on a ricoh product to get a ricoh tech id. you can get a self paced training package or attend a ricoh class. as for tips ricoh will provide you with modified parts and causes of problems but they will never give you get-around fixes.they wont tell you anything but fixes provided by japan.
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Re: Leads in Colorado

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support... - growth potential opportunity to provide… - products and services to support increased sales activities - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - services to support increased business development activities - tools and services for software and application development - recruiting services for developers and engineers The company plans to pursue
Reply

Re: Leads in Florida

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base of corporate clients potential opportunity to provide… - products and services to support a field sales force - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - services to support increased business development activities - tools and services for product development activities - products and services to support increased sales activities - products and services to
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Re: Leads in Georgia

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President and Chief Operating Officer Randall J. Steward Executive Vice President and Chief Financial Officer Lester C. Lee President - North America Remy Burel President - Europe Luis A. Cancio President - Latin America Kenneth V. Biller Executive Vice President - Operations Paul Cheeseman, Ph.D. Senior Vice President - Technology Philip (Phil) F. Pellegrino Executive Vice President - Global Sales OFFICE(S) Rayovac Corporation Six Concourse Parkway Suite 3300 Atlanta, GA 30328 Phone
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Re: Leads in Massachusetts

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Executive Officer Jeffrey A. Trogolo, Ph.D. Chief Technology Officer Fredrick Altieri Vice President, Sales and Marketing Paul C. Ford, P.E. Corporate and Regulatory Counsel Joseph F. Geary Vice President, Product Development OFFICE(S) AgION Technologies Inc. 60 Audubon Road Wakefield, MA 01880 Phone: 781-224-7100 Fax: 781-246-3340 AgION Technologies Inc. Hegenheimermattweg 65 Allschwil, CH-4123 Switzerland Phone: 011-41-61-486-97-10 Fax
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Re: Leads in Minnesota

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… - products and services to support a field sales force - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - products and services to support increased sales activities - equipment and systems for operational requirements - services to support increased business development activities - products and services to support its technical infrastructure PARTNERS none stated PEOPLE
Reply

Re: Leads in Ohio

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Imalux Corporation http://www.imalux.com WHAT IT DOES It develops and commercializes medical imaging equipment and devices based on its proprietary Optical Coherence Tomography (OCT) technologies. EVENT 01-06-2005--$4.84 million in a Series B round of funding led by BIOMEC OPPORTUNITIES company expected to make purchases to support... - hiring marketing and sales staff - marketing initiatives potential opportunity to provide… - sales training programs - software and systems specific to the
Reply

Re: Leads in South Carolina

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support manufacturing operations Construction of the new plant is expected to last 10 months, with production beginning in October 2005. The expansion will increase residential and commercial brick production by 50%, from 100 million to 150 million brick per year. The company expects to add 20 new employees to fulfill the increased manufacturing capacity. STATED PARTNERS/ALLIANCES none stated PEOPLE Robert S. Rogers President Andy Rogers Vice President of Sales and Marketing Henry Moore Vice
-=Good Selling=-

This Week in the Copier Industry 5 Years Ago (Second Week of January 2015)

Hard to believe we're in a new decade.  What will the next ten years be like for the copier industry? Who will rule the roaring 20's?  Will there be enough print to go around? Who's out and who's for this decade?  All sound like a blog I need to write, stay tuned!

Enjoy these wonderful threads from 5 years ago this week!

Information and Data Security With Konica Minolta bizhub SECURE

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perform at their optimal, productively and securely. Konica Minolta Business Solutions Asia Konica Minolta Business Solutions, a leading company in advanced document management technologies and Managed IT Services for the desktop to the print shop, brings together unparalleled advances in security, print quality and network integration via its award-winning line of bizhub® multi-function products (MFPs); bizhub PRESS® and bizhub PRO® production print systems; magicolor® color printers; and pagepro
Topic

BLI Honors Five Vendors with Awards in the A3 Category

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brands) Outstanding 90+ ppm A3 Monochrome MFP MP C4503 (also sold under the Lanier and Savin brands) Outstanding 41- to 50-ppm A3 Color MFP MP C5503 (also sold under the Lanier and Savin brands) Outstanding 51- to 60-ppm A3 Color MFP MP C6003 (also sold under the Lanier and Savin brands) Outstanding 51- to 60-ppm A3 Color MFP Ricoh Smart Operation Panel Outstanding Achievement in Ease of Use Canon U.S.A., Inc. imageRUNNER ADVANCE 6255 Outstanding 51- to 60-ppm A3 Monochrome MFP
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FollowMe Receives a Prestigious BLI Winter 2015 Pick Award as Outstanding Document Security Solution

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and Japan , Ringdale has a strong global partner network and relationships with the world's leading printing manufacturers including Canon, Hewlett Packard, Lexmark, Konica Minolta, Kyocera Mita, Oce, OKI, Ricoh, Samsung, Sharp, Toshiba and Xerox. About Buyers Laboratory LLC Buyers Laboratory LLC (BLI) is the world's leading independent provider of analytical information and services to the digital imaging and document management industry. For over 50 years, buyers have relied on BLI's
Topic

Fujitsu and Kodak Alaris Each Earn Two BLI Winter 2015 Pick Awards

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competitive devices, such as auto sharpen, RGB adjustments, custom area selection, foreground boldness, streak filter, hole fill and more. Via the bundled Smart Touch utility, users can also customize up to nine scan profiles for frequently used operations that can be accessed from the unit’s color LED screen. “Great customer service is the number-one differentiator for any business, so document capture where transactions are taking place can’t create a bottleneck,” explained Tony Barbeau, Kodak Alaris
Topic

Ricoh Named BLI's 2015 A3 MFP Line of the Year

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rate of just one per 175,000 impressions. “To run a combined total of 1.75 million impressions with just ten misfeeds recorded is remarkable,” Mikolay said. And not only is Ricoh’s current line-up highly reliable, they’re productive too. The devices consistently outperformed the competition when printing BLI’s job stream test, which is the most important measure of print productivity, as it provides users with a measure of how the device will perform in a real-world office setting. Award-Winning
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Canon Scanner Recognized for Outstanding Value

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. The Canon imageFORMULA DR-M1060 is recommended by BLI for workgroups and departments with periodic A3 scanning needs. Stay tuned for upcoming Buyers Lab Pick, Outstanding Achievement and Line of the Year award announcements in the following categories: January 13 : A3 MFPs January 14 : A4 Printer and Printer MFPs January 15 : Energy-Efficient A3 and A4 Printer- and Copier-based devices About Buyers Laboratory LLC Buyers Laboratory LLC (BLI) is the world's leading independent provider of
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Canon Virginia to expand printer cartridge manufacturing, toner production operation

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Governor Terry McAuliffe announced Wednesdaythat Canon Virginia, Inc. (CVI), a wholly owned subsidiary of Canon U.S.A., Inc., will invest $100 million to expand its operation in the City of newport news. Canon Virginia, Inc. will add additional printer cartridge production lines and increase its toner manufacturing and filling. Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions. With approximately $36 billion in global revenue
Topic

Annual Envelope Post

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Ricoh, Kyocera or any other manufacturer develop a printer that rivals the HP when printing envelopes?My service department believes the HP does a better job because they use a fusing sleeve instead of a fusing roller which displaces the pressure more evenly with more surface area allowing the air to escape better. We are constantly striving to displace competitors' printers and spearhead print management. However, printers are very personal and most of the time if someone has a printer they print
Topic

Sharp sells Mahwah HQ, but will lease it back

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," Gralla said. Neither Gralla nor Milberg would reveal the sale price, but Costar, a company that tracks commercial real estate data, listed it as $38 million. Sharp did not return calls seeking comment. The company is the U.S. sales and marketing subsidiary of Osaka, Japan-based Sharp Corp. It has been in Mahwah since the 1980s. The office building is completely occupied by Sharp, and the warehouse is largely rented by the discount retailer Amazing Savings, Milberg said. Sitex, founded in 2001, has
Blog Post

The Who, What, Where, When, Why & How of Print

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fricking awesome!! The Who of Print : Who printed that document? That document isconfidential and the document was left out on the copier. How did our competition beat us to market with our new product? Knowing "Who" printed that document can give you an document trail to that person. It's not uncommon that companies can get fined for leaving confidential documents out in the open. It's also fact that trade, products secrets can printed and stolen. Fines can be eliminated and thieves can be prosecuted
Blog Post

Seven Reasons Why You Need To Become a Premium P4P Hotel Member

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Nothing is for FREE, we've heard this over and over through out our sales careers right? We share information, we are the relentless, we drive the sales, we seek new customers, we (Print4Pay Hotel) members are the top sellers in the industry. Our need for knowledge translates to increased sales, generates additional GP and above all helps us provide for our families. Without a doubt, the Premium Members of the Print4Pay Hotel are the best of the best. However, we all didn't start out that way
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Datamax-O’Neil Announces Partnership with Print Audit® on Managed Print Service Solutions

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Datamax-O’Neil Announces Partnership with Print Audit® on Managed Print Service Solutions January 12, 2015 Orlando, Florida - January 12, 2015 - Datamax-O’Neil, a global provider of industrial-grade label and receipt-printing solutions, announced today its partnership with Print Audit®, the only provider of both device and user-based Managed Print Service (MPS) solutions as a Software as a Service (SaaS) offering. Since the launch of its new H-8308p label printer, Datamax-O’Neil now integrates
Blog Post

6 Tip Offs That Your Customer is Gathering Additional Proposals

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Even though we ask, "are you entertaining any additional proposals ", there are times when "buyers are liars". Over the years, I would say ninety percent of those that have told me, no we're not entertaining any additional pricing, were true to their word. Recently, I had visited an existing account that has their copier for about 7 years. We went through the features, the pain points, and developed two proposals. One for the almost the same specifications and another for a somewhat smaller
Topic

HP Source

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We service a lot of HP printers. We currently only sell Ricoh Kyocera. I am interested in also selling HP. Those that are currently selling HP, where do you buy them? Can you buy from HP direct or are their some resellers that you recommend? Thanks for any input!
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The “New Math” For Managed Print Services

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The “New Math” For Managed PrintServices by Print Audit One of the difficulties I’ve always had with MPS as it is marketed today, is the apparent conflict of interest that exists between MPS providers and their customers, under the Cost-Per-Page (CPP) billing model. Let me first point out that CPP is not a requisite of MPS. In the Managed Services space generally, Cost-Per-User or per Seat billing is more common. Nevertheless, most of the businesses I encounter who provide MPS in North America
Topic

Floor Planing site

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Ran across this yesterday www.floorplanner.com , seems like a simple program that you use to show an end user the placement of their printers, copiers and pc's, servers in the office. Also allows you to add notes.
Topic

Going Paperless Cuts Costs, Improves Services

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. Lindquist embraced "bring your own device" and installed virtual desktops firmwide in 2010. The benefits of both programs quickly gained in popularity, and swelled a grassroots movement to take the firm beyond remote access mobility. We predicted that we would see hard cost benefits from the cost savings in removing management of paper; we also expected the soft cost benefits of increased productivity. But we also knew that our major obstacle would be the significant percentage—almost 100 precent
Blog Post

Toner Delivered by Sled "Blizzard of 77"

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I always enjoy speaking with Chris Polek (CEO of Polek Polek )! In an interview we did awhile back, I had asked him what was one of his best memories from the copier business! Geesh, he went all the way back to before I was in the industry. It may be short but it's great read about a company that goes above and beyond with customer service. Me: Over your career in supply sales I’m sure you may have a funny or humorous story, can you tell us one? Chris: I think about back to our early days of
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A foot-long rat dubbed "Willard" ate

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25 years ago, 1990 : A foot-long rat dubbed "Willard" ate the innards of a $93,000 Xerox machine in which he was living on Capitol Hill and killed the photocopier, a congressional worker said. Willard was later tracked down and succumbed to poison.
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Medical Document Management Systems Market Worth $424.5 Million by 2019

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market is expected to grow at a highest CAGR during the forecast period. Prominent players in the Medical Document Management Systems Market include McKesson Corporation (U.S.), 3M Company (U.S.), Siemens Medical Solutions USA , Inc. (U.S.), GE Healthcare (U.S.), Allscripts Healthcare Solutions, Inc. (U.S.), Toshiba Medical systems Corporation ( Japan ), Cerner Corporation (U.S.), Kofax Ltd (U.S.), EPIC systems (U.S.), and Hyland Software (U.S.). Browse Related Reports: Healthcare Workforce
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Panasonic Unveils New Workgroup Document Scanners

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lessmaintenance saving my customers time and money,” said Derek Hiner,Imagetek, a Panasonic authorized Value-Added Reseller. “These new scanners will be a great solution for many of my customers and would beideal for courthouses, small to medium-sized insurance companies, banks, hospitals and healthcare offices.” The new KV-S1057C and KV-S1027C scanners include additional new features, such as: High-Speed, High-Volume Duplex Scanning: Up to100sheets can easily and quickly be loaded and
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Empowering Dealers: ITEX Expo 2015

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, advances in integrated workflow and document management solutions, managed print services, cloud, IT and managed services, along with new strategies for sales, supplies, business model planning and more, ITEX and noteworthy experts arm industry professionals with “implementable how to” methods to achieve greater profits and success. Today’s business owners, C-level executives, company management and dedicated staffs can look to ITEX 2015 to “Power Up!” their company profits. Held in sunny South
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Re: Sharp sells Mahwah HQ, but will lease it back

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Guess things are not as rosey as one thinks. Property went on the market two years ago. Hmmmm
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Re: Fax Memory on MP C4502

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found this, seems it will work for tx page memory http://support.ricoh.com/bb_v1...iew/fax/int/0286.htm
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Re: Fax Memory on MP C4502

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Yes, we had to add this for a medical office and I think it will make a big difference.
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Samsung_SMB_091714.pdf

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Re: Scan Speed of ImageRunner 5570

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Art, I've looked through a lot of stuff to try to find the speed and I don't see it anywhere. It almost appears to be unpublished. I'll log into Canons internal site we use and see if I can find anything for you.
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Re: Scan Speed of ImageRunner 5570

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Canons internal site does not have that machine on it anymore. Sometimes they have some legacy stuff but I guess not that far back. My guess is it probably scans around 60 pages per minute being a 55ppm machine. I saw one recently run before we took it out of a clients office and I'd be surprised if it was higher than 60 after seeing it run.
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Epson Pro 7900 wide format

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Does anyone know the replacement for this Epson Pro 7900, we could get this unit form Ricoh at one time...
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Diversified Global Graphics Group Acquires Document Management Firm Digital Publishing Solutions

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JERSEY CITY, NJ—January 12, 2015—Diversified Global Graphics Group (DG3), provider of global print, technology and visual communication services, announced the acquisition of the assets of Digital Publishing Solutions (DPSI). DPSI is a provider of cloud-based document management and automated publishing technology. Founded in 2001 by CEO Ira Penner, DPSI provides traditional document management, EDGAR filing and financial print services to leading mutual funds, financial institutions and public
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Kofax Launches the SignDoc Family of E-signature Solutions

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experience, greatly reduce operatingcosts and increase competitiveness, growth and profitability. Kofaxsoftware and solutions provide a rapid return on investment to more than20,000 customers in financial services, insurance, government,healthcare, supply chain, business process outsourcing and othermarkets. Kofax delivers these through its direct sales and serviceorganization, and a global network of more than 800 authorized partners in more than 75 countries throughout the Americas, EMEA and
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MGIC Document Delivery Now Available through Axacore's Document Management Platform™

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award-winning platform is distributed worldwide through a network of partners, OEM providers and direct sales. SOURCE MGIC RELATED LINKS http://www.mgic.com
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Managed Services Market Worth $193.34 Billion by 2019

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market, various restraints, challenges, and opportunities impacting it along with the future roadmaps. Browse 91 market data tables and121 figures spread through226 pages and in-depth TOC on " Managed Services Market http://www.marketsandmarkets.c...ces-market-1141.html Early buyers will receive 10% customization on this report. The report also emphasizes on key adoption trends, evolution of managed services, future opportunities, and business cases in this innovative market. MarketsandMarkets
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MyCase Launches New Foldering Feature for Easy Document Management

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one!” said Leah Granger at the Law Office of Leah L. Granger when talking about the new foldering feature. “This makes sorting through documents much easier - I find it incredibly useful.” The addition of Folders has been received with an unprecedented amount of praise from the MyCase customer base. “That is exactly what I'm looking for, you guys nailed it,” raved Mark Fabiano from Fabiano Law Firm, LLP. Folders is one of many new updates launched in the new year along with batch printing invoices
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MyCase Launches New Foldering Feature for Easy Document Management

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, effective enhancements that improve business productivity," said Matt Peterson , President and CEO. "This 2015 release will delight existing customers and equally impress those organizations that want to take their offices paperless. Integrations with powerful platforms such as Salesforce ™ only increase our excitement to introduce this robust solution to the market." About eFileCabinet, Inc. eFileCabinet, Inc. offers a suite of document management software and file-sharing products/services to
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The state of cybersecurity in the health care industry

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alone won't protect something as big as the health care industry, but it is definitely a solid first step. Good cybersecurity takes layers of backup , such as firewalls on top of email encryption and preventative elements for malware and hacker intrusion. If companies do their research and look to secure email providers for information, they can protect the sensitive data in their systems. David Bailey is Senior Vice President at Protected Trust. Protected Trust is a sponsor of the Print4Pay
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Re: Stapling a stack

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I just tried with the document server with one original, told it to print 20 and the staple. The foolish machine was then stapling after every one page that was printed. That was no help.
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago (Second Week of January 2010)

Whew!  What an end of year!  My year ended on the 23rd of December and the next day I came down with the flu.  Been struggling for the last three weeks, and finally feeling better.  Thus, I'll be behind the eight ball again for the start of a new decade.

I was able to pump in a dozen orders, something like 18 MFP's and captured net new business revenue for the month of December.  All that at the ripe age of 62!

Enjoy these awesome threads from ten years ago this week!

UPDATE 2-Hermes joins opposition to Canon's offer for Oce

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support the transaction with Canon," the company, which competes with Xerox ( XRX.N ) and Konica Minolta ( 4902.T ), said in the statement. Canon in November offered 8.60 euros per share for the Dutch company, a 70 percent premium to the share price just before the bid. Canon said it would declare the offer for Oce unconditional if 85 percent of shares were tendered. Since the end of November, Oce shares have been hovering just below the bid price, indicating shareholders expect the offer to
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Xerox and On Demand Books Collaborate on Espresso Book Machine

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Xerox and On Demand Books, maker of the Espresso Book Machine, have teamed up to jointly market and sell the EBM with the Xerox 4112™ Copier/Printer worldwide. Under the new agreement, the 21 stores and libraries that already use the EBM will not be required to switch to the 4112, although as On Demand CEO Dane Neller points out, it is faster than the Quasar printer. The 4112 prints 110 pages per minute and can produce a 300-page book in less than four minutes. By partnering with Xerox, On
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Bay Copy named Phil O'Brien as Managed Print Services Specialist

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Park, Rockland, MA and has more than 37 years experience serving the document imaging needs of businesses throughout Massachusetts. In addition to a full line of Konica Minolta, Muratec and Lexmark equipment, Bay Copy provides comprehensive managed print services programs for customers looking to reduce both their per-print price of generating information and their labor costs. Bay Copy provides consultation services and offers their clients detailed print assessment and analysis reports. Bay
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Canon hits Océ roadblock as shareholder objects to 'meagre' bid

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Another potential hurdle has arisen in Canon's proposed acquisition of Océ, after Océ shareholder Hermes Focus Funds voiced its opposition to Canon's "meagre" bid. The news came as the Dutch digital press vendor posted a €23m (AU$36m) fourth-quarter loss, with company chairman Rokus van Iperen (pictured) forecasting that the digital printer sales market would " remain challenging" in 2010. In an open letter to the Canon and Océ boards, Hermes said it would not sell its 3.3% stake in Océ to
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February 10th---- NEW Print Audit "MIF" Review Webinar!

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. Every day Print Audit dealers increase their hardware sales “click” volumes by introducing their customers to print management. Print Audit dealer’s customers save millions of dollars while at the same time saving hundreds of thousands of trees, and all of the other environmental impacts created by making paper.” Art Post
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Ricoh Launches Pro C720/C720s Color Production System

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an open, flexible solution addressing the demanding requirements of Commercial Printers, In-Plant Print Shops, and Central Reproduction Departments (CRDs). The Fiery controller is a standard component of the Pro C720/C720s and includes a number of value-added workflow and job automation utilities such as Fiery Graphic Arts Package, Standard Edition, EFI Hot Folders, Fiery WebTools, and more. Additionally, the RICOH Pro C720/C720s offers a wide range of advanced in-line finishing options that can
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Canon Virginia Inc. names new president and CEO

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Virginia to the next level of manufacturing excellence,” Azuma said in a statement. Azuma takes over following a major expansion. Canon recently opened a $600 million, 700,000-square-feet production facility in Newport News that will produce toner cartridges for laser printers in the North American market. Azuma began his career with Canon in 1983. In Newport News, he served as project leader for the development of IRT. In 2008, Azuma was named senior vice president and plant manager of Canon
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Ricoh Pro C720

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Has anyone heard about this? Here is what someone wrote about it in another forum........"Here is some accurate info on the Ricoh C720 & C720S This is based on the C900 platform and is a slowed down version. There is no modification to turn this into the C900. The C720 will print at 72PPM and has the same Fiery that the C900 has. The finishing options are limited to Saddle Stitch booklet maker and standard finisher. The in-line perfect bind and ring bind will not work on the C720. This was done
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Xerox Caps 2009 with Outstanding Achievement Award for IT Friendliness

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multifunction printer (MFP) was given a Global Outstanding Achievement Award from BLI, in recognition of the product's innovation. Xerox's iGen4™ 220 Perfecting Press earned a Future of Print Product Must See 'em Award at Print 09, the year's largest graphic communications event. Reliable Performance PCMag.com awarded the Phaser 7500/DN with a Best Printer Award for 2009. Xerox is the only vendor to have two printers included in the PCMag.com Best Products of 2009 Roundup - the Phaser 7500 and Phaser
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New Ricoh Color Plotter

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refine the overall printing experience. Whether producing high-resolution architectural plans, highly-precise engineering drawings, extremely photographic GIS mapping output, or brilliant display signage, never before have Engineering Scientific and Creative Professionals had such powerful tools, allowing them to print their vision without compromise. * Price is MSRP before any applicable rebate. Dealer prices may vary. All prices are in U.S. Dollars. BTW this is exclusive to Ricoh and Epson is
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Need to speak with Print 09 Attendee~~~

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I heard at several of the digital copier manufactuers booths for production systems, they were also showing desktop uv coating machines. Did anyone see any of these and if so, can someone give me a specific make and model number. I've done a few searchs on the web and they went so, so. Art
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Former general counsel of Xerox Corp, charged with attempted murder

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Former Bush administration lawyer charged with attempted murder By Al Kamen John Michael Farren, former general counsel of Xerox Corp. and more recently deputy White House counsel in the George W. Bush administration, has been charged with attempting to kill his wife Wednesday night at their home in New Canaan, Conn. Farren, 57, go here for article
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Sales Management

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I noticed a post regarding policing of sales people, diaries, not enough calls, blaming the manager, etc. Can't find it again. Sales is all about ATTITUDE and DISSIPLINE? You can use the stick which i agree is also not working, you can threaten, you can do councelling, disciplinary, etc but the work rate remains the same. Most probably the job is not for the individual. All incentives, salaries, good commission package, etc is in place, it is actually to lucrative. My question is...How do you
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Re: First big annocment

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Canon buys Ricoh.
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Re: P4P member and long time friend says Adios to the Industry!

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MONTECORE! Excellent post! I feel your pain and agree with all of your points! There are selling managers and truth be told, don't expect any decent leads when you company has selling managers. You'll prety much get the small stuff or the off product stuff that they know little or nothing about. Which leads me to: How can you do two things at once. How can you be an effective sales manager and sell? Personally, I don't think you can. There's not enough hours in the day! Get this, there are
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TOWN OF NEW CANAAN

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New Copiers – Mr. Malley presented a request to enter into a contract to lease nine new Toshiba e-Studio multifunctional copiers from Prism Office Solutions for $1,176 per month for 48 months plus a flat rate of .0042 per black and white copy. Prism was the low bidder who met all of the specifications in the request for proposals and Mr. Malley will be checking the references provided by Prism. Mr. Mallozzi made the motion, seconded by Mr. Walker, to approve this request as presented. The
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ACE Copy Systems, Inc. launches ACE IT Solutions

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infrastructure and utilizing technology to support their clients’ success. “Our new business features a complete portfolio of IT services that enable our clients to have a single company as a point-of-contact for their copier, printing, scanning and IT services. The creation of ACE IT Solutions, with its technology services platform, is a clear illustration of our commitment to delivering a full suite of products to our clients,” says Erman. As part of their commitment to delivering value to their
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Re: P4P member and long time friend says Adios to the Industry!

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I believe I know who you are talking about. They lost a good rep. It is alwasy unfortunate when management runs a talented and valued sales person out the door because of the companies inflexability.
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Re: P4P member and long time friend says Adios to the Industry!

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own job. Guess what they make the big commission and you waste your time doing their work and make nothing. Wait isn't that a conflict of interest? You betcha it is! They take major accounts that another rep brought to the table for the company when it should have been the reps. They take pretty much every current customer even when there are territories. They allow house accounts even though the sales force has territories. Isn't that crazy! The list goes on. They may be a good closer
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Re: P4P member and long time friend says Adios to the Industry!

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Thanks to all for the kind words. I will have always have copiers in my blood and who knows maybe you will see me at another dealership. I will still be involved here and might even make it down to On Demand with Art. Stay true to yourself and your family. If you are at a company that clips your wings, go find a company that will let you do your thing. I will leave you with this from the Song "Chicken Fried" from the Zac Brown Band: "And its funny how it`s the simple things in life that mean
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Re: Used or dead RW-470 search

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Wideformatguy: I know we can buy 240W scan and print licenses from you, however do you or does anyone know where I can get a hard drive kit and an interface card? Art
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Re: Used or dead RW-470 search

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So with the hd and the if kit, plus the scan and print license we would be set to go as long as we had a 240W right (just asking since it's been awhile for these units). I would just have to add the server right? If so please email me the pricing for those items asap: HD, IF card, print license and scan license. art@p4photel.com
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Re: AutoCAD 2010, win7, plotbase 3.7.1

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I am not aware that the HDI driver for 2010 is even avaliable. I have been in direct contct with Ricoh and they say it could be atleast another month before this is avaliable.
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Re: Used or dead RW-470 search

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Hey Art Happy New Yr and fyi I have 2 x Ricoh 240w's with the CPU and "K" cards included, both have scan to file. Call me if you need one 949.290.1549
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Eric the "Office Worker" Gets a Supra Wide Format!

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Eric the "Office Worker" recently changed jobs due to the economic slowdown and is now working for BetaAlpha which is a large custom power supply manufacturer located in Patterson, NJ. Eric's job description? Well he pretty much does it all around the office, he's to the "go to guy" for making copies of wide format prints, scanning and archiving of existing wide format drawings. For the last few months Eric had been charged with ...... more here
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Windows vista & 7 File Sharing

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Sometimes I can access the share folders and sometimes I can not. I am running 7 pro and can not access any share folders on my pc from any Ricoh device. When browsing to find my pc I can see it on the network, authenticate it but then it says it does not can not find path. Any Ideas!!!
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Re: Scan on MP171spf and Print on SPC420DN

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quote: Originally posted by Art Post: You can have it scan to a folder and then have a program or script monitor that folder and tell it to print to the printer. I don't think it can be done via email unless you are using the C420DN-KP. There has been alot of discussions about this on the forums as of late. Can anyone provide the exact solution that monitors the scan folder and then sends the document to the printer? DigiDocFlow will allow you to do this.
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Re: Questions

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Speaking for myself, I'm more interested in software, sales skills and techniques, marketing, processes and general industry knowledge.
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Re: Need to speak with Print 09 Attendee~~~

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i saw these guys at the Ricoh booth: Amalgamated International - the UV unit was not desktop though. www.amalgamatedcoatings.com
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Re: Scan on MP171spf and Print on SPC420DN

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I am trying to get this going in the office and I am having an issue with the setup. What needs to be in the server/user name/password/path fields? Please let me know what you have used to successfully "scan-to-print" via FTP.
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Re: Sales Management

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I think it is obvious what you do with people who don't want to work. It is just as obvious what to do with people who DO want to work! Incentives can be a great way to move a product or idea, but dis-incentives are more personal and can be very disruptive for that individual (ie: income tax, sales activity micromanagement). I am a firm believer that good salespeople like to behave as if they run their own business. When governing bodies try to enforce restrictions, penalties, and/or lessen the
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Re: Another Good One Resigns from Ricoh!

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Yes, she was the heart & soul of wide format for Ricoh & will be missed.
-=Good Selling=-

Color Label Press University "Glossary of Terms" Part Fifteen, Course One

As I walked in the building the smell of fresh iron, virgin plastic and ozone told me I was in copier heaven! I told David Clearman (Director of Marketing and PLS Sales for Muratec Amercia) that the smell of copiers was in the air! 

I was excited to take a tour of new KonicaMinolta CEC (Customer Engagement Center) in Ramsey, NJ and get personal with the PLS (Precision Label Series) PKG 675 and the awesome PLS 475i.  The PGK 675 is designed for printing onto corrugated material and the PLS 475i is designed for printing full color labels.  Both print devices the latest in memjet technology.

Nine percent growth for the label press devices and 22% growth for press packaging. Being such a hardware junkie this is music to my ears.  Just a wonderful hour and I encourage all dealers to take a deep dive into this lucrative opportunity.

Yes there is a reduction of print happening in the office. But if I was a dealer principal in the business of putting ink or toner on paper don't I owe to myself to expand my services?  The market is huge for digital label presses and digital packaging presses and there are more opportunities for net new clients than you can shake a stick at.  Think about this the next time you make a purchase and take a look at all of the ink and toner!

Label Press University

At the top of each blog you'll see color label press icon.  Clicking that link which is at the top of each blog will then bring you the collection of blogs for Color Label Press University.  It's pretty neat, you'll see all of the blogs that we've posted for an easier read and simple way to toggle from blog to blog.

Color Label Presses can be used as seeding devices in larger Print4Pay opportunities, or help that dealer or rep get a conversation going with an account where they have never had any traction with MFP's or IT services.  In addition, the competition is ripe for takeover.   Let us not forget about the GP!

The market for full color digital labels in huge and the potential to make some serious commissions is enormous.  BTW, isn't that why we're in this crazy business? 

Color Label Press University "Glossary for Pressure Sensitive Labels"  Course One (Sponsored by Muratec a Konica Minolta Company)


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Non-Read Ink  Any ink with a sufficiently high reflectance to prohibit detection by an optical scanner. Non-read inks are used as visual guides that do not interfere with data reading.
Non-Returnable Core  Biodegradable. A disposable core composed structurally so as to make it suitable for one-time use.
Non-Volatile  Refers to the portion of an adhesive, coating or sealer that does not evaporate or vaporize at relatively low temperatures.
Non-Woven Materials  Usually refers to paper 'tissues' or synthetics like rayon.
Numeric  A machine vocabulary that includes only numbers as contrasted to alphanumeric which includes both letters and numerals.
Nylon  DuPont's trade name for a strong plastic film which has high oil and gas resistance; used a filament in strapping tapes, with high impact resistance.
Nyloprint  BASF's trade name for photopolymer plate material.
OCR  Optical Character Recognition. An information processing technology dealing with the conversion of imprinted or written data to another language and medium.
OCR-A   An abbreviation commonly applied to the character set contained in ANSI Std. X3.17-1974.
OCR-B  An abbreviation commonly applied to the character set contained in ANSI Std. X3.49-1975.
OD  Outside diameter of a cylinder, roller or roll of labels.
OEM  Original Equipment Manufacturer. One who produces a component or components used in the making of a finished assembled product.
Off-Cut  That part of the trim width that is not utilized. Usually a narrow roll which is left over because the customer placed an order which does not utilize the full master roll width.
Off-Line  Refers to devices that operate independently of a large central processing unit.
Offset  A defect characterized by the partial transference of ink from a freshly printed surface to an adjacent surface, as that of another sheet, film or the backing paper in a roll. Also the accidental transfer of ink from the idler or other rolls in a press to the web.

PKG-675i
Offset Paper  A paper designed for use on presses with general characteristics to resist distortion from stretching or shrinking, freedom from fuzz and a smooth surface which will take ink evenly without 'set-off'.
Offset Powder  A fine mist of powder sprayed between two sheets of stock during the press run to prevent the moist ink of one sheet from offsetting onto the back of the succeeding sheet. Also used as a slip additive to assist stacking.
Offset Printing  A process of indirect printing in which an impression of type or a design on a plate is printed on a rubber blanketed cylinder from which it is impressed, I.e. offset upon the surface to be decorated.
Offsetting  Describes the unwanted transfer of ink from one printed surface to another surface.
Olefins  A group of unsaturated hydrocarbons of the general formula CnH2n, and named after the corresponding paraffins by the addition of 'ene' or 'ylene' to the stem.
Oleo Resins  Semi-solid mixtures of the resin and essential oil of the plant from which they exude, and sometimes referred to as balsams.
Oleoresinous  materials also consist of products of drying oils and natural or synthetic resins.
Oligomer  A chemical compound whose molecules consist of a group linked monomers. This is a compound intermediate in size between the single monomer unit and the huge polymer molecule.
On-Line  An operation in which peripheral devices are connected directly to the computer central processor.

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One Component Adhesive  A pressure sensitive adhesive in which all of the necessary properties are derived from a single uniquely designed synthetic
polymer.
Ooze  Adhesive moving out of ends of rolls or stacks of sheets causing ends to feel sticky and possibly causing material to block. Adhesive cold flow.
Opacimeter  The instrument with which the degree of opacity may be measured.
Opacity  The measure of the amount of light that can pass through a material. The hiding property of an ink film; property of film allowing printed material to show through in varying degrees.
Opaque Ink  An ink that is not transparent and reflects only its color regardless of what colors it overprints.
Opaqueness  The degree of opacity.
Operating Range  The sum of a scanner's optical throw and depth of field.
Operating Side  That side of a label press on which the printing unit adjustments are located. Opposite of driving side or gear side.
OPP  Oriented polypropylene.
Optical  Relates to the utilization of light. Sometimes involves the use of light sensitive devices to acquire information.
Optical Character Reader An information processing device that accepts and processes machine or hand written characters.
Optical Throw  The distance from the face of the code reader or scanner to the beginning of the depth of field.
Opticite Film Trademark of a label film supplied by Dow Chemical (polystyrene type).
Orange Peel  Rough coating causing an 'orange peel' appearance. See mottle.
Orientation  The alignment of the crystalline structure in polymeric materials so as to produce a highly uniform structure. Can be accomplished by cold drawing or stretching during fabrication. Also, the alignment of bars and spaces to the scanner.
Original  The material that is required to be reproduced in the printing process. Usually a photograph, transparency, art, artist's

If you'd like to learn more about what it takes to sell Label Presses please reach out to me or Gregg Ross Director of Sales for Muratec US
-=Good Selling=-

Seven Signs Your Copier Accounting Team is Broken

  1. Lack of processes and procedures
  2. Inaccurate or late financial reporting
  3. Inability to forecast or budget
  4. Poor or non-existent accounting technology integrations
  5. Personnel churn, lack of internal expertise, theft
  6. Costly CPA rate for non-CPA services (i.e., bookkeeping)
  7. No strategic planning in place


What say you?  Are any one of these happening at your dealership?  Below I've added a graphic that may help with fixing the accounting department. 

In some cases fixing may not be the right road to travel, especially if you're experiencing one of more of the top seven reasons I listed above.

A few weeks ago I had a chat with Wes McArtor (President of NEXERA, a BEI Services Company) about mid size copier dealers and the challenges they are facing with our changing industry.  The old school way of growing and expanding our business tells us that we need to hire Bookkeepers, a Controller and a CFO to make that next leap in your revenue goals.  However the cost to hire these professionals could also put an undo financial restrain on some dealers.  Kinda reminds me of a "catch 22".

While Wes and I chatted,  he told me about "services" that NEXERA now offers.  I was not aware that NEXERA is now offering finance services for dealers and basically you can now out source your finance department with NEXERA. Wes went on to explain that the sweet spot for these services would be for dealers that are in between $3 - $5 in million revenue.

I thought this is a really cool offer and thus the reason why I'm writing this blog is to let others know that this type of service exists for our dealer channel.  In addition I'm sure there's a tremendous savings that can be attained.

Here's a short snippet from the NEXERA web site.

Cash Creation and Management

We track your incoming and outgoing finances and deliver reports that are easy to understand, without the need for a CPA license. This includes Month-End Closing, Executive Summaries, and more!

Key Performance Indicators

We compare industry standards to current operations to identify hidden strengths and opportunities for your team to maximize productivity while reducing costs and turnover. We give your existing team a clear path to success, reducing stress while raising productivity.

If interested in learning more please contact Wes McArtor

NEXERA

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