MFP Copier Blog

What do Millennial's, Horse Traders, Amazon, Ricoh MP 501SP all Have in Common?

I'm not sure what the title of this blog will be at this time, and as I get deeper into the story I may come up with it as I write.

About eight months ago I received a lead from my service department about and old Ricoh 1035 that was still in the field. We didn't sell the device new, but somehow ended up as the service provider for a small law firm. No maintenance/supply agreement, just service and bill as needed.

For six months I got not where with phone calls, was never able to get to speak to the DM and was told we'll call you when we're ready.  

Two months ago I decided to pay them an visit while out knocking on doors.  The woman in the office was very friendly, showed me the existing Aficio 1035 and stated that they were just about ready to get rid of that old copier. She asked me to prepare some numbers and she would talk with the DM and schedule a sit down for all of us to review the proposal.  

After asking many questions, and noticing that the Aficio 1035 was not connected to the network, not did they have a need for 11x17 or stapling,  I thought the best product for them would be the Ricoh MP 501SP with two paper trays, OCR, and Ricoh legal ICE.  I figured competition would come in with A3 devices and try to match the speed. It was a good plan, which also included pricing the system at MSRP.

After many follow up calls, the meeting never happened and I shelved the opportunity for another month out.  About 3 weeks ago I call had a call from that office from an intern.  That intern was tasked with gathering information for the acquisition of the new copier.  We had a few calls by cell and then many text messages in reference to the options. all the while I held my price on the MP 501SP.  We then went silent for about two weeks.

Our intern called and wanted to know why my price was so high? I asked "compared to what", that's when I was informed that he was also pricing the same unit from Amazon. I gave the intern all of the value points and still didn't drop in price, except that I eliminated the OCR and the Ricoh ICE because he believed it was not needed. Okay, so I thought I'm not playing this game any more, I called him back the next day and reduced the price by a few bucks just so I could get this off my plate. 

A FEW DAYS LATER, the intern called and left me a message thanking me for the quote and they were going in another direction. I was happy!  I could move on to bigger and better things.

A few days ago I received an email from the same intern.  Seems like they can't get the MP 501SP from Amazon for 30 days or so, and was asked if my price was still the same.  Okay, it's back in my lap,  it's an A3 and it was deleted from my opportunities for the month. This should be quick and easy. I responded with a yes as long as we can wrap it up this week. A few days of silence and I had a call from the women (intern went back to college) I meet many months ago.  They would like to move forward, however they already received the MP 501SP paper tray via Amazon. Could I take that off the price (she also provided with me a part number, how nice). I looked up the part number on google and and saw what they paid. I responded and told her I could take the paper tray office, but would only lower the price by $200, they paid $276. She was fine with that. I delivered the paperwork for the purchase, they signed and sent it back. Done!

I'm in the office early Friday and along comes an email from the DM asked me to remove the stand from the quote because they had ordered the cabinet from another supplier.  He stated that they paid $187 for the cabinet and wanted me to reduce that price.  I was like no way am I taking off that much. After a little research I realized they bought the wrong stand, they needed the smaller stand for two paper trays. I told that to the DM and also stated that if he wants me to remove the stand I can take out eighty more dollars.

That worked I got the revised paperwork, copy of the check.  Done again!

What's the moral of the story here? Maybe don't buy from Amazon, or don't let a millennial take charge of buying stuff?  After all of this,  the intern used the internet for all of the pricing. Bought the MP 501SP from one supplier, the paper tray from another and the cabinet from yet another supplier.  My God is this what the future holds for this generation? I thought out loud in the office and exclaimed the intern was more like a silent horse trader. Just searching for the best possible price an oblivious to the value that is provided by a dealer.

Thus, there you have it, if a client tells you there're buy from Amazon, you could make them aware of the wait or just let them buy from Amazon.  Oh, one more thing, at one point the intern had asked me if he bought from Amazon would we provide service for the MP 501SP.  I flat out told him NO.

-=Good Selling=-

Attention Sales Leaders... Your Sales Reps Must Get Valuable Before They Get Visible!

"Try not to become a man of success, but rather try to become a man of value."
Albert Einstein

In my previous blog, "Attention Sales Leaders... How Well Are Your Sales Reps Opening New Conversations?" I shared, the way sales reps open up new conversations has a direct bearing on the close. The way sales reps open up conversations, the direction they take those conversations along with the strategy behind those conversations; all will have a direct bearing on the close of the sale.

"You never know when one conversation will lead to exponential sales growth."

Let's dive into this a bit deeper as we uncover the next layer in effectively opening up new conversations.

In todays highly social and digitally driven business world, sales reps are attempting to get visible out in the marketplace. To all sales leaders, if your sales reps fail to articulate their value, have a clear understanding of their value and fail to align it to your clients and prospects values then they are nothing more than a bunch of empty suits!

ATTENTION SALES LEADERS

Its lunch, you head towards your local sandwich shop and order yourself up a nice steak sandwich. You sit down in the corner booth, you start to unwrap the steak sandwich that you've been dying to have all morning and all of a sudden you notice something; there's no steak! You jump up, head over to the counter and scream, "Where's the beef?"

Think about this one for a moment... When your sales reps run around the marketplace attempting to get visible without truly understanding their value, in essence they're creating a "where's the beef?" moment all over your marketplace.

The emperor has no clothes and your sales reps are a bunch of empty suits!

WHERE'S THE VALUE?

I ask every sales leader out there to stop and think for a moment...

"What's the value of each and every one of your sales reps?"
One better,
"Do you even know the value they bring to your clients and prospects?"

Your sales reps must gain confidence with the buyer by bringing competence and articulating value inside the conversation. Unfortunately, many sales reps struggle with understanding the value their buyer wants.

In the latest episode of the "Selling From the Heart" podcast, my dear friend, Deb Calvertshares insight into the three levels of value from the buyer's perspective.

  • Value of the product, if relevant.
  • Added value, in addition to the product but in many cases this has even been equalized.
  • Created value. The individual value of the sales rep.

It's the nature of the conversation. The thought provoking sets of questions and "NO" it's not around your products or solutions. It's the conversations with the buyer that has your sales reps showing them they care. It's the questions that tug on their heart strings.

A great question courtesy of Deb Calvert... sales leaders ask your sales reps this question and listen. I mean really listen.

"What is it about you that would cause someone to meet with you?"

UNDERSTANDING VALUE

What are your sales reps bringing to the business table? What makes them any different than all the other sales people in their marketplace?

How can you help your sales reps? Coach them and help them to uncover what value means to them.

Here's a great sales team exercise... gather your team together and have them answer the following sets of questions.

  • What experiences do you (sales rep) bring to the business table?
  • Share something about your education. What have you learned that is directly applicable to helping the buyer do better business?

It's about helping your clients and prospects. It's about your sales reps personality, their interests and their curiosity; and how all of this gets packaged to do one thing, HELP!

BREAK THROUGH THE CHAOS

In my forthcoming book, "Selling From the Heart" I speak to sales chaos. We must learn how to manage our own chaos but break through the buyer's chaos. This is done by being true to yourself and to your clients.

Your sales reps must be clear of mind. They must remove the chaos and clutter from their mind or all they're leading is a sales lie. This is my challenge to all sales leaders... it's up to you to have your sales reps position themselves front and center with their value, as this helps them to rise above the sea of sameness inside the sales world.

VALUE ALIGNMENT

When alignment of values happen, people understand one another, everyone does the right things for the right reasons. Value alignment helps the company as a whole to achieve its core mission, taking care of their clients and employees.

When your sales reps values are out of alignment, as they are all working towards different goals, with different intentions, and with different outcomes; this ultimately can damage work relationships, productivity, job satisfaction, and creative potential. In the end, a sales professional marries both values together in harmony and uses this to take care of their current clients as well as to grow new opportunities.

"Visibility before Value results in sales reps getting VETTED!"

To crush sales numbers, it's imperative that sales professionals marry their value, their client's value and their company's value in complete harmony; one that is uniquely suited to promote growth and better business.

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!

I'm writing a book. The title is Selling From the Heart! I'm pouring my heart into every page of this book and I think you're going to love it.Enter your email address here in this hyperlink and you'll be updated as the book is released. You'll also become part of our launch team. As a thank you, I'll have some special bonuses waiting for you! 

You can find more advanced training material inside the Social Sales Academy website.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

 

 

This Week in the Copier Industry 15 Years Ago, The First Week in August 2003

Where on the web can you take a walk back down Memory Lane for the Copier Industry? 

We're proud that we have data going back 15 years for press releases, documents, pricing, leads, and our most valued data is the threads from our members over the years.  It's those conversations about pricing, solutions, issues or just needed some help to close a deal that makes the Print4Pay a special place for our members!

Enjoy these threads from 15 years ago this week!

Buyers Laboratory Presents Ricoh

Company Ltd., the 67-year-old leading supplier of office automation equipment and electronics, with fiscal year 2002 sales in excess of $14.7 billion. Ricoh Corporation is a leading provider of digital office equipment, including color and black & white digital imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Ricoh Corporation directly or through its subsidiaries market and distribute products under the Ricoh, Savin, Gestetner and
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Ricoh Corporation Introduces

imaging systems, facsimile products, printers, scanners, digital duplicators and wide format engineering systems. Ricoh Corporation directly or through its subsidiaries markets and distributes products under the Ricoh, Savin, Gestetner and Lanier brands in North, Central and South America. For fiscal year 2002, Ricoh Corporation sales exceeded $2.8 billion. Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com . # # # All
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Everyone is Up but Xerox Earnings are still

DOWN Total second quarter 2003 revenues of $3.9 billion declined 1 percent from $4.0 billion in the 2002 second quarter, including a 6-percentage point benefit from currency. Despite continued economic weakness, equipment sales grew 8 percent including a 7-percentage point benefit from currency. Equipment sales growth primarily reflects the success of our color multifunction products, growth in DMO and growth in digital production. Post sale and other revenue declined 4 percent due to declines
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Toshiba Dealer Meeting Notes

-STUDIO3511/4511 serves as the cornerstone of Toshiba’s new product cadre, which also includes a new high-speed, high performance monochrome system, the e-STUDIO350 and 450; a new line of monochrome and color printers; and a new Toshiba developed integrated hardware and software document management solution called the e-STUDIO KS-1000. Toshiba also highlighted its net-ready eBridge technology, a unified architecture that incorporates copy, print, scan and fax functionality into a single board
Topic

Print a hologram?

Print a hologram? Almost, Xerox says A chance discovery lets printers superimpose glossy images on regular printouts, creating the possibility for document authentication along the lines of holograms on credit cards. It's a little much to expect a hologram to come out of your office printer, but scientists at Xerox think they have the next best thing. On Thursday, the company is unveiling a new technology it calls "Glossmark," which can use ordinary office printers to superimpose a glossy
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Canon U.S.A. and COLORBUS

7250 printers utilizing the COLORBUS Cyclone print server for proofing and short run printing application. The COLORBUS Cyclone print server is one of the leading industry RIPs capable of driving multiple machines at the same time without any significant performance loss. "Canon is very pleased to announce with COLORBUS, Cyclone print server support for our line of wide format printers," said Amit Bagchi, director of Marketing for Canon U.S.A. Printer Division. "COLORBUS brings unique capability to the
Topic

Kyocera Mita KM3530

I am up against a KM3530, fully connected. When I pulled the BERTL report one of the big drawbacks listed was "no copier concurrency meaning that if the device is carrying out a copy/print/fax or scan job the device is effectively frozen for other copy, scan or fax users." Does this mean if a customer scans in a 50 page fax job that the job has to be completely sent before other jobs can be run? Or does it just mean there is no pre-scan feature. These seem like pretty strong and cheap machines
Topic

Minolta now sellin KIP StarPrint Series Wide Format

. Most large format documents have tiny details that must be reproduced with the utmost clarity. The Starprint 2000 printers use High-Definition Print (HDP) technology, direct-contact toner and calibrated LED heads to provide the image quality required by these documents. The Starprint 2000 Series Printers have been tested to work seamlessly with Minolta's MS7000. Once the document is viewed on the MS7000, it can be digitally enhanced and easily printed on a Starprint 2000 Printer, or scanned and
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Re: Kyosera / Mita- Chat Board?

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No. Were are a Ricoh/Kyocera dealer. We have Kyocera now for 2+years. Great product and great sales and service support.
Topic

Canon eCopy

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Has anyone ever had to compete with or install a copier that works with this software.
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Canon Universal Send

Do you know if the Canon IR5020 w/ImagePass-M2 comes with Universal Send or if it is an option. If an option, do you have an idea how much? The brochure indicates it is "supported" but is not listed under the "standard" functions.
Topic

Printer Scanner upgrade for 1035P

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Anyone upgraded a 1035 with printing and scanning and want to sell the print/scan dimm? I have sold a 1035P and must have lost my mind when I thought I could buy just the scan dimm. Now I am sort of stuck in a situation with a gov't acct. and need to give them scanning without losing my hat. It has been a long time since I made this kind of mistake and they thought they were getting scanning at the P.O. price. Thanks for any sympathy, John
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Re: Ir 105/Ir 105 drawback

The IR 105 can't reliably run cardstock through the bypass. It keeps jamming at the feed rollers. I just had a customer who has 2 IR105's And bought our 2610 printer for a monthly run of 1000 custom size cards that are about 90#index. It's funny how Canon reps used to push the fact that they can run 110# through the trays????
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Re: PDF Printing

Just a guess, but you may want to make sure the postscript option is installed. I have 2 customers that would like to print from Pagemaker, but they are having problems. They both have the Postscript option, which has not solved thier issue and Ricoh is of no help.
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Re: PDF Printing

quote: Originally posted by Color1: We have two new installations of the Ricoh 470W, and are experiencing some problems with printing PDF files. I can open a file and print however, I cannot print larger than a 24 x 36 document. Unfortunately, my client saved the PDF as a 30 x 42. Any insight and help would be greatly appreciated! Official Response from Ricoh Answer (Anthony Marzano) 08/04/2003 05:48 PM Art, Currently there is a limitation in printing large size PDF files at 600 dpi. This
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Danka Earnings

pressure on sales and margins, particularly in the U.S. field sales force. Our ability to successfully respond and improve sales and margin performance in light of these industry conditions, better manage our working capital, timely complete our Oracle rollout, realize capital spending reductions and cost savings from the new IT system and move to our new headquarters building remain the most significant factors to achieving our financial forecast for the fiscal year," concluded Lowrey.
Topic

token ring

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I HAVE A CUSTOMER THAT HAS A CITRIX SYSTEM USING TOKEN RING.THE RICOH 2035 S/P DOES NOT SUPPORT TOKEN RING. USING A PRINT SERVER WHAT DO I LOSE. ANY OTHER COMMENTS WOULD BE APPRECIATED.
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Re: No more EFI!?!

I have also heard the same. Canon is also considering following the path of Ricoh.
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Re: Ir 105/Ir 105 drawback

In the last three weeks. I have sold a 2105 and a 2090 and beat Canon! Then our last 1105, promptly squashing another Canon! An then another 2105 w/MP SX, Bookletmaker, Trimmer, Interposer and Jogger plus CL7000 thus eliminating another Canon possibility! Art
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Re: Canon eCopy

E-copy was just a way to get push scan to email/computer/etc. before Canon figured out how to get it into the copier without a seperate monitor and computer. The canon i models are less expensive than adding e-copy. E-copy does offer a little more user friendly applications, but I can not justify the cost versus an "i" model copier. Hope this helps.
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Re: token ring

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If you use a print server through the parallel port, you will lose all of your network functionality (smartnet, scanning and the such). Most companies that are still on token ring have some sort of provision for ethernet devices, I would check for that as well.
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Re: Canon eCopy

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Yes... well the .csv file directions didn't work for me. So I called Ricoh, they couldn't get it to work either. Only tried once as an experiment so far. Anyone successfully completed this procedure?
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Re: Lexmark X215 raises stakes in the

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Looks surprisingly like the Samsung SCX-4216F http://www.samsung.com/Product..._Laser_SCX_4216F.htm (Which of course is also the OEM of the Ricoh 1160L) http://www.samsung.com/Product...Laser_SF_531PSKL.htm
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Imagistics Earnings

Reuters Imagistics second quarter profit climbs Thursday July 31, 5:53 am ET NEW YORK, July 31 (Reuters) - Imagistics International Inc. (NYSE:IGI - News), which sells and services copiers and fax machines, reported a stronger quarterly profit on Thursday as margins improved and copier sales grew. ADVERTISEMENT Imagistics showed a profit of $5 million, or 29 cents per share, for its second quarter compared with $4.4 million, or 22 cents per share, a year earlier. Revenue at the Trumbull
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Kyosera / Mita- Chat Board?

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Is there a similar web site that is related to Mita products. It looks like our deelership is going to pick up the product line as well as Ricoh.
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Lexmark X215 raises stakes in the

high-value products and solutions such as the Lexmark X215." Lexmark also announced today the Lexmark N4000e, a low-cost print server that networks USB printers. "The Lexmark N4000e is an excellent example of our push to meet the growing demand for affordable network printing in businesses of all sizes," Rooke said. The Lexmark N4000e expands the company's print server product line to make network printing more affordable and easier to use specifically in small- and medium-size businesses. The
Topic

No more EFI!?!

·
I heard a rumor from a reliable source last week that Ricoh will end it relationship with EFI in the very near future and the fiery for the 2090/2105 will be the last EFI product on a Ricoh system. I also heard that Ricoh would be developing their own front-end for future products. Anybody else heard these rumors?
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2105 Jobs

Is there a tracking feature for the jobs ran on the 2105? The system will display the job number. I am looking for a way to recall the amount of prints doe for that job from the display of the 2105 or 2090. Thanx Art
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Re: To Launch Holding Company

This business used to be fun when Xerox had the target painted on their backs. "The times they are a changin'"
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Re: fax user tracking

Copy Control Systems, Print Control Systems, and Keycounters® from HECON! http://www.hecon.com/HECON for HECON® Business Products Control Systems for Copiers, Printers, Digital Copiers, and fax machines.
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Re: Kyocera Mita KM3530

Tyler: I have not run up against this model. We do have a few dual line Ricoh and Kyo dealers here. KYo Mita guys, can you help Tyler out o this? Art
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Second Week in August 2008

There's an interesting thread below titled A4 Device Poll.  It's a short thread and I disable the poll site years ago. However, from reading the thread it was about ten years ago that A4 devices were starting to talk hold. What I can't believe is that the major A3 manufacturers have continued to lower prices on the A3 boxes and move very slowly with offering full functionality for A4 devices. It's been ten years!

Enjoy the threads from ten years ago this week.

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Weekend Copier Notes from 08/10/08

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it is giving CDW the funds to hire 110 people to telemarket businesses in the U.S. to focus on HP product only. Unknown if this will also include the slow-selling HP Edgeline inkjet MFP products. - Street pricing seen in the print for pay market: o Xerox DocuColor 242 (40ppm color laser MFP) with embedded Fiery for $24,200 with color clicks at $0.05 and b/w clicks at $0.008. 11”x17” billed as one click. o Xerox DocuColor 242 with Creo controller & stapling finisher for $35,500 with color clicks
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Ricoh 2075 - Printing Custom Size Paper

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Hello all, I’m having a bit of an issue with a Ricoh 2075. Our customer wants to be able to print to size 8x10.5 paper from tray 2. She’s able to get the printer to print one copy of a multiple copy job, but after that it refuses to print the rest of the job. The tray itself is set for 8x10.5 landscape and I’ve set that size into the machine under paper tray settings. Using the RPCS driver and changing the original size of the paper to a custom size, as well as changing printout paper size to
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Envelope Printing

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Has anyone tried printing envelopes on the MPC6000 or 7500? We are competing in a CPA firm and the incumbent is Konica/Minolta and their 550/650 unit will do envelopes or so they say. Thanks, John
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HP Broadens Portfolio of Imaging and Printing Solutions

, such as duplex printing and non-color printing, and user authentication requirements. · The HP LAN Fax Solution from HP and Captaris(1) combines the Captaris RightFax offering with HP multifunction printers (MFPs) and digital senders. Instead of using traditional stand-alone fax machines, users can now send and receive faxes easily from an MFP, digital sender or PC, reducing the number of devices and supplies required for the office. · The HP Print Optimization Solution from HP and Standard
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Ricoh New Model Support for IPDS

Ricoh is pleased to announce the release of new model support for printing IPDS in IBM zSeries (S/390) and iSeries (AS/400) environments. RA2K Integration for IPDS is an internal software solution, which resides on the hard drive of select Ricoh print devices and enables users to send AFP/IPDS print jobs directly from their S/390 or AS/400 systems. This solution is designed to allow your customers to print professional laser-quality output, access standard finishing and paper size options
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New A4 Device Poll!

With Companies such as Muratec, Xerox, Samsung already marketing A4 multifunctional devices along with Sharp now announcing that they will have a complete A4 line. Do you feel that all of the manufacturers need to develop an A4 strategy? click here to take poll. http://www.websitetoolbox.com/...wPage=1&id=16329
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SSDP Protocol and Multicast Storm

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I am looking for help in identifying the trigger of what is termed as a Multicast Storm, caused by the SSDP protocol on the Ricoh/Savin MFP's. I had a customer whose network was brought to a standstill by this "Mulitcast storm" creating so much traffic on their network. We had to disable 60+ devices and manually go to each machine and update the firmware and initialize a fix that turns this off. An extremely time consuming process, however, at this time we don't know what brought this on, most
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New MPC Wirless Card

I have a new (never been used), was installed and customer did not need it wireless card for the MPC 2000,2500,3000,3500 and 4500. The card is out of the box. $200 or best offer I also have a NEW in the box Printer/Scanner Unit for Ricoh Typ 3030 # model B767-57. Everything is complete. Dealer cost is around $943, your cost is $400, take both items for $500. Want to move these, make an offer. Art 732.977.1211 art@p4photel.com
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Wide Format Color Scanner

Just pulled thi off the ricoh-usa web site. Does anyone have any pricing for this system?
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Re: Ricoh 2075 - Printing Custom Size Paper

I don't have a machine to tese, however have you tried to send the job to the "document server" and then program the print functions? This may do it, anyone else out there have any comments to help? Art
-=Good Selling=-

The KM 1Rate Program & How to Sell Against It Webinar

In the last few weeks, I've had many inquires about the KM 1Rate program.  That's the program that give clients unlimited clicks for a monthly fee. Yes, I stated unlimited clicks.

With the help of P4P Hotel members I've been able to understand the terms and conditions of the program.  Once you understand those you can put together a strategy to point out the good, the bad and the ugly.

In the webinar we'll focus on those terms and conditions and the offer up a strategy to sell against it.

Tentative date for this webinar is scheduled on or around the 7th of September.  Cost is zero for P4P Hotel Premium/VIP members and $19.95 per person for non Premium/VIP or non members of the Print4Pay Hotel.

If you're interested please send me an email and I'll get you on the list. We're looking for fifty or so for the first one. apost@P4photel.com

-=Good Selling=-

Color Label Press University "Glossary of Terms" Part Nine, Course One

Yes, Since Summer is winding down, I thought I'd get back in the groove with the glossary of terms for Color Label Presses.

It was a few months ago when I went cold calling in South Jersey.  I was on the lookout for copiers but also wanted to keep my eyes open for companies that could benefit from a label press or a corrugated press. If you're not familiar with a corrugated press that device will allow a user print graphics for use on card board boxes.

I was able to find three companies that could be deemed as a suspects. Although not a suspect for me at this point in time.

The largest potential came from a franchise operation. One of the items I noticed was cardboard boxes that were covered with ink with the companies branding.  Yes, it was time to ask some questions about those boxes. I found out that this particular location went through and average of 5 boxes per week.  Next question was "how many locations are there?" I was floored with when I heard almost 1,500 locations.  Taking the average of 5 boxes per week and then multiplying by the locations meant that they could be using 30,000 boxes a month.  Annual would be around 360,000 boxes.  That my friends is one hell of a suspect and a follow up is in order.

PKG-675i

Ink is all around us, while pages are reducing in the office, ink usage for branding is on fire.  Next time you're at you're favorite gas convenience store, stop and take a look at the opportunities, you'll be floored!

Label Press University

At the top of each blog you'll see color label press icon.  Clicking that link which is at the top of each blog will then bring you the collection of blogs for Color Label Press University.  It's pretty neat, you'll see all of the blogs that we've posted for an easier read and simple way to toggle from blog to blog.

Color Label Presses can be used as seeding devices in larger Print4Pay opportunities, or help that dealer or rep get a conversation going with an account where they have never had any traction with MFP's or IT services.  In addition, the competition is ripe for takeover.   Let us not forget about the GP!

The market for full color digital labels in huge and the potential to make some serious commissions is enormous.  BTW, isn't that why we're in this crazy business? 

Color Label Press University "Glossary for Pressure Sensitive Labels"  Course Six (Sponsored by Muratec a Konica Minolta Company)

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Face-Cut Label:   Any pressure sensitive label where the face material is cut to the liner.
Face Material:  Any paper, film, fabric, laminate or foil material suitable for converting into pressure sensitive label stock. In the finished
construction this web is bonded to the adhesive layer and becomes the functional part of the construction.
Face Slit:   A slit in the face material of a pressure sensitive produce to facilitate removal from the backing.
Face Stock:  See face material.
Fadeometer:   Instrument used to measure the fade resistant properties of inks and other pigmented coatings.
Fading:   A gradual decrease in brilliance of color. The term is often applied to the change in color produced by exposure to light.
Fan Fold:   See continuous labels.
Fatigue:   A condition of stress created by repeated flexing or impact force upon the adhesive-adhered interface.
Feathering:   A defect which is characterized by ragged, coarse edges, or undersirable irregular edges around a print.
Feed Slots:  Round or rectangular holes or slits put in pressure sensitive label stock to maintain the register of pressure sensitive labels
while they are being printed or imprinted.
Festoon:  Material take-up system usually used with a butt splicer in order to continue feeding a press while the splice is being made
on stationary material.
Fill-In:   Generally used to refer to the open portions of small type and half-tones filled by ink.
Filling-In:   Refers to the filling-in of small reverse areas or copy of a printed design.
Film:   A transparent material used for face stock for pressure sensitive labels. Often used in applications requiring maximum
durability.
Film Master:   A photographic film representation of a specific symbol from which a printing plate is produced.
Film Positive:   A positive contact print on a film base material.
Films:   Face and liner material manufactured from synthetic high molecular weight polymers.
FINAT:   European organization of label printers similar to TLMI.
Fineness of Grind:  The degree of grinding or dispersion of a pigment in a printing ink or vehicle. Extent to which particle size has been reduced
to its ultimate by grinding technique.
Fineness of Grind Gauge:  Instrument consisting of a flat block with two calibrated gradient slots from 0 to 0.001 inch on which ink is drawn down with a steel blade. Undispersed pigment or other particles in ink show streaks starting at their particle size.
Finish:  The surface property of a material determined by its texture and gloss. Also an important physical property of paper. It describes surface contour and characteristics measurable by smoothness, gloss, absorbability and print quality. Finish of paper can be aesthetic or functional.
Finishing:   Usually refers to the last thing done prior to shipping, I.e. rewinding, packing, etc.
Fish Eyes:   Round or eye-shaped deformations in a coating (adhesive, release, protective, etc.); craters.
Flag:  A marker, usually strips of colored paper or board, inserted in rolls of pressure sensitive materials and extending from an edge to designate a deviation from standard, such as a splice, defect or specification change. A warning to the operator handling the material during the next operation in the converting process, usually indicating an area that is to be inspected closely.
Flagging:  Usually refer to the 'lifting' of a pressure sensitive label from the surface to which it has been applied. This condition most often occurs when the label has been applied around a curved surface.
Flame-Resistant Paper:  A paper which has been treated with chemicals which enables it to resist flame. While not actually fireproof, it will not support combustion, will char but not carry a flame.
Flammable:   Capable of being ignited.
Flash Point:   The temperature at which a flammable liquid will flash when ignited by small flame passed over the surface.
Flat Pack:   A continuous web folded at a cross perforation at regular intervals. 
Flex:  Another term for deflection of rolls or cylinders in press. Also, bending qualities or characteristics, of any material, including printing substrates.
Flexibility: A property of face materials, measured under specified conditions, that indicates how readily they will conform to curved surfaces.
Flexible Printed Circuit:  A printed circuit or conductive pattern, on or between insulating layers, which remains flexible after processing.
Flexible Die:  See magnetic die.
Flexing:  Condition that can occur on a die when the die circumference is less than the width of the cross-blades. Causes the center of the cross-blades to fail to cut properly and consistently.
Flexlight:   Union Carbide's trademark for photopolymer plate material.
Flexographic Printing:  Formerly called aniline printing. A method of rotary printing that employs flexible, raised relief image plates and rapid-drying
inks.
Flexography:   Relief printing process using a simple inking system and fluid inks.

-=Good Selling=-

Attention Sales Leaders... How Well Are Your Sales Reps Opening Up New Conversations?

"Choose to focus your time, energy and conversation around people who inspire you, support you and help you to grow you into your happiest, strongest, wisest self."
Karen Salmansohn

Conversations are the strongest sales tool that sales reps have in order to effectively build credible relationships between their clients, their brand and their company.

Unfortunately, many in sales believe their customers enjoy working with them because they have the best products and best customer service. You kidding me!

The way sales reps open up new conversations has a direct bearing on the close. They way sales reps open up conversations, the direction they take those conversations along with the strategy behind those conversations; all will have a direct bearing on the close of the sale.

"You never know when one conversation will lead to exponential sales growth."

This is why conversation starters are so important. Because conversations build relationships, and relationships build businesses.

The question to all sales leaders...

How well are your sales reps opening up new conversations?

CONVERSATIONS START IN MANY DIFFERENT WAYS

Technology is playing an extremely important role in how sales reps communicate with their clients and prospects. In today's digitally enhanced business world, sales reps must learn how to drive business conversations leveraging many different communication tools.

These conversation starters can be:

  • Face to face
  • Text messages
  • Emails
  • Social media posts
  • Phone calls

What’s important is that your sales reps create conversations, and whichever channels work are the ones they should use. I hate to tell you this, it's all of them!

WHAT'S BEHIND A VALUE PROPOSITION

What's the value proposition of each and every one of your sales reps? Quite frankly, this is the opening act of their business conversation. Get this wrong and the curtains have closed before the first act!

A value proposition is a promise by your sales reps on behalf of your company. It is an easy-to-understand statement to engage a prospect and or a client to say, "Interesting, can you tell me more?" A value proposition should be a clear statement explaining how they can solve a certain business issue while communicating the message in a convincing manner. The ideal value proposition is concise and appeals to a customer's strongest decision-making drivers.

Simple exercise for all sales leaders, one by one have your sales people share with you their value proposition.
Listen, learn and say with me, "I have some work to do!"

LAZY VALUE PROPOSITIONS

Ask anyone is sales what their value proposition is and watch their reactions. Listen for words such as: "Um", "Well", "Insert laughter"... I'm here to tell you most sales reps have weak value propositions.

All this nonsense around I can save you money has to stop! Sure, this may get some heads to turn but I guarantee it will create a transactional encounter. A transactional encounter will lead to a transactional relationship.

KNOW THY VALUE

By understanding their value, your sales reps will start to open up some amazing new conversations.

Here are a few ideas to stir the new conversation pot...

  • "I have some ideas to help you drive more revenue"
  • "I have some ideas to help make your business better"

When your sales reps lead with real ideas and real insight they now set the stage for differentiation.

"What are your sales reps bringing to the business table?"

CONTENT STARTS CONVERSATIONS

In a socially connected and digitally driven business world, content opens up new opportunities to drive new conversations. Sales reps must start researching the business problems inside the industries of their clients and prospects.

With a simple Google search, sales people can uncover a ton of information to help them kick start a professional business conversation.

Let's say a sales rep calls into the legal community... imagine opening up a conversation like this...

"In a recent IDC study, lawyers and paralegals lose as much as 2.3 hours a week searching, but not finding, the right documents and another 2 hours recreating documents that can’t found. All told, time wasted in document creation and management activities cost firms $9,071 per lawyer a year or a 9.8% loss in the firm’s total productivity according to the study. Can you imagine the impact this could have on your law firm?"

The question now becomes, do you want your sales reps starting conversations around I can save you money or take the value approach which I guarantee will 10x their results?

"Sales reps won't get to the close unless the open up the conversation correctly"

KNOW YOUR CLIENTS

How well do your sales reps understand their clients, their business and their competitive landscape?

How much do your sales rep care about their clients and prospects? Are they someone who truly cares about improving their business lives? Do they give a rip about them?

Your clients and prospects can see sincerity in your sales reps eyes. They can smell sincerity but all too often what they smell is commission breath spewing out their mouths.

How can your sales reps improve the business lives of their clients and prospects? Quite simple, just ask them. Make it about them.

FINAL WORD

Conversations are the most powerful tool your sales reps have at their disposal to foster relationships with their clients and prospects. Having meaningful conversations is something that can be learned, with focus and practice, all those in sales can become better at it.

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!

I'm writing a book. The title is Selling From the Heart! I'm pouring my heart into every page of this book and I think you're going to love it.Enter your email address here in this hyperlink and you'll be updated as the book is released. You'll also become part of our launch team. As a thank you, I'll have some special bonuses waiting for you! 

You can find more advanced training material inside the Social Sales Academy website.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

This Week in the Copier Industry 10 Years Ago, The First Week in August 2008

A little of news this week is that the US Dollar is growing stronger vs the Japanese Yen.  When this has happened in the past Japanese copier manufacturers have decreased pricing here in the States.  When you couple this with the Chinese tariffs that may go into effect this week, it could mean that our industry may not see price increases.  Japanese manufacturers might just bite the bullet on the increases in order to keep boxes moving out of the plants.

BTW, the dude in the picture, had just a few too many drinks at the after party from the award night. Can ya tell!

Enjoy the threads from ten years ago this week!

Weekend Copier Notes from 08/03/08

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to sales of Canon imageRUNNER Pro, which is relabeled Kodak DigiMaster product) o Black/white production placement up 13% (primarily Ricoh Aficio 90/110/135ppm systems) o Total MIF in the U.S. increased 2% (from growth in FM sites) - A dealer goes out of business. Executive Imaging, of Cherry Hills, NJ, a one-time Toshiba and Kyocera dealer, apparently has shut its doors. At one time, this dealer was one of the largest independently owned Toshiba dealers in the U.S.
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UPDATE 3-Canon Q2 drops 12 pct on strong yen, slow copier sales

slows. The company, which competes with Xerox Corp (XRX.N: Quote, Profile, Research, Stock Buzz), Ricoh Co Ltd (7752.T: Quote, Profile, Research, Stock Buzz) and Konica Minolta Holdings Inc (4902.T: Quote, Profile, Research, Stock Buzz) in printers and copiers, is also grappling with the soaring cost of raw materials and the profit-slicing impact of a firmer yen. "We expect the yen to remain strong and for high raw materials and fuel prices to continue. The operating environment is tougher than we
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Sharp Imaging "Giving Customer What They Need"

Sunday, August 3, 2008 Sharp Imaging "Giving Customer What They Need" Finally...., and Kudos to Sharp Imaging!! Sharp announced on May 7th, 2008 and they will be the first Copier Manufacturer to release a full line of A4 multifunctional devices. If you don't know A4 print devices are not capable of printing or copying onto 11x17 (tabloid size paper). I've been touting this type of machine for about two years know and feel that this launch of A4 MFP's could vault Sharp into #1 in MFP placements
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New Xerox Desktop Document Scanner Boosts Productivity

, major resellers and Xerox and its agents and dealers. About Xerox DocuMate Scanners Xerox DocuMate high-performance business scanners and document management solutions give people speed, image quality, advanced paper handling and ease of use with exclusive Visioneer OneTouch technology. Scanner products range from mobile and desktop scanners to production imaging scanners. For additional information on Xerox scanners, visit http://www.xeroxscanners.com and http://www.xeroxestore.com . -XXX
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Ricoh Introduction of eCopy CAC Solution

Ricoh is please to add the eCopy CAC solution to our product offering. The ability to secure your MFP scanning with CAC implementation services from eCopy, a valued partner. Product Offerings Common Access Card (CAC) As the list of federal security technology mandates continues to grow, so do the demands on valuable internal IT resources. Among the immediate technology requirements is the Common Access Card (CAC) enablement of daily office tasks such as copying, printing, and scanning. In
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Ricoh 8200DN

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I have a customer that is demoing the Ricoh 8200DN for printing invoices. Usually the invoices are 6 pages duplex pulling one page from all 3 drawers. When it is 6 pages duplex everyting is fine, but when there is no duplex page 5 print where page 6 would have been. This is happening every time. If anyone can help me it you be very appreciated, since Ricoh is not giving me any answers to resolve this problem. Contact me if there is more information you might need to resolve this. Thanks!!!!
Member

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Five Rules For Success In Deal Making

in control. If a seller recognizes that you want something too badly, you can become easy prey. This trap of excess desire contributed to many of the business collapses in the late 1980s. Rule 4: Be innovative to make a successful deal. If you use innovative methods you can find ways to profit where others can't. By using innovation in financing or selling, you can discover value or make a hidden value accessible. Rule 5: Be aggressive. While being friendly can be helpful at times during the
Member

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Re: Ricoh 8200DN

What print driver are you using? Have you tried a different print driver?
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Re: Ricoh 8200DN

Did you replace a printer that was doing the existing job? If so, what type of printer was it?
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Re: Sharp Imaging "Giving Customer What They Need"

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I believe they are to be launched sometime this fall. We just picked up the entire Sharp line and I am extremely impressed. Very strong across the board!!!
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Re: Sharp Imaging "Giving Customer What They Need"

These new A4 models, is Sharp the OEM or are they from Samsung?
-=Good Selling=-

This Week in the Copier Industry 15 Years Ago, The First Week in August 2003

There's an interesting thread below about the Riso V8000 which was a dual color single pass duplicator. At the time I was selling the Ricoh products and all we had was the Ricoh TCII. Where Riso developed a single device that was able to print colors, Ricoh came out with an optional slave device.  You could not print to the Ricoh TCII, in order to get two colors in a single pass, you had to make the masters on a single color Ricoh duplicator.  Once the masters were made you then had to transfer the drums with the masters to the slave unit.  Not the best scenario, however I was able to quite a few of these in printshops.

Enjoy the threads from 15 years ago this week!

To Launch Holding Company

-- Canon (nyse: CAJ - news - people ), Fuji Photo Film (nasdaq: FUJIY - news - people ) and Ricoh (otc: RICOY - news - people ). The operations of Konica and Minolta are due to be regrouped in eight business sectors, including the camera and communications equipment divisions, and placed under the control of the holding company. The two firms will cut 4,000 jobs, or about 10% of their combined workforce, on a group basis by 2005. Konica Minolta Holdings is expected to post consolidated sales of
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Court Rules Against Xerox

not expected to have any immediate affect on the company's funding of the plan, the company said. The ruling comes as Xerox looks to grow sales of its equipment after enduring years of troubling issues, including a federal probe into its accounting practices. Earlier this week, the company posted slightly lower second-quarter earnings, as weak demand for supplies and services overshadowed improving sales of new copiers and printers. Shares of Xerox closed on Friday at $10.65, off 15 cents.
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Kyocera tops with Technicians

This document has been archived, please send me and email if you wouldlike to purchase this document. art @p4photel.com Kyocera Tops with Technicians (August 2004)
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Print Friendly Message Board

I was wondering if it would be possible to offer a printer friendly option on the message boards. I often like to print messages or press releases from the boards, but part of the message gets cut off. Great site! Keep up the good work. Tyler
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2035/2045 Print Drivers

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Has anyone else had this problem? All three of the 2035/2045S/P machines we have gotten in have had only the Scanner/Document Solutions CD, NO Print Driver CD. It is getting real old having to download the drivers at the customers locations when I install. Let us know.
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Ir 105/Ir 105 drawback

Both of these Canon systems can not print onto pre-punched three hole paper in the portrait mode! (the system wll go into misfeed). My customer has to run the stock in the 8 1/2 x 11 R (landscape). The system then slows. He then bought a 2105 and 2090 from us! Our 90 and 105 run prepunched throught the RT at full engine speed! Art [This message was edited by Docusultant on Wed August 06 2003 at 05:50 AM.]
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60/75 FYI

For those of you who do know and those of you that don't!! The 1060/1075 can run up to 23.5" paper through the bypass. It is really cool. I have a print shop that it going to use it for banner printing!! Happy Selling Melissa
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Re: 400 DPI IMAGE MOVEMENT!!!

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We must not forget the Riso V8000 2-color single-pass system. I also can't speak for registration variance Riso vs Ricoh nor TC-II vs. 2 passes. I'm mearly suggesting that it makes for a compelling argument...whether it actually holds water, I don't know. Riso quotes a +or- one millimeter as an "acceptible variance on their current product line not counting the V8000. I don't sell the Ricoh nor do I compete against it so I can't speak to the registration or lack thereof.
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Re: 400 DPI IMAGE MOVEMENT!!!

I thought that 1 mm would be acceptable as well. I think that it is hard to compete trying to sell a dup and a tc11 when there is competitive 1 pass system that will lay two colors well and consistently. I wonder if, in the long term, the RICOH will stay consistent with a certain margin on movment, and the riso will start going all over the place. That I do not know, but that is the argument my higher ups are sticking to. I appreciate everyones input. Thanks again, Brian
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Re: Print Friendly Message Board

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Try printing landscape and that should help keeping the messages from getting cut off along the right hand side of the page. Graham
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Re: Tattoo Parlors

i have always thought about this. I have some friends who own tatoo parlors and I was trying to figure a way to do this. Out of curiosity, what type of paper are they using. I always thought vellum would be great for this, like screen printers do it.
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Re: CDIA TESTING

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Ricoh University is offering the course study material for $ 325.00 I am looking into the course also.
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Re: Halftones w/JP8500 & Quark

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thing, since there are only so many dots in the image on the duplicator, and means your files will print faster. When printing to a color copier however, this is a bad thing, since they don't use dots, a low LPI setting will result in "jaggy" images due to the low resolution. Last, i've noticed the LPI setting greatly affects the smothness of Color Blends in Quark. THis only applies to actual blends you create in Quark. Make a box 10 inches long, half an inch wide and tell quark to fill it with a
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Re: Ir 105/Ir 105 drawback

I'm not sure, maybe the Canon's don't have three hole punch option on their booklet maker finsiher. He buys pre-pucned paper and was running it throught the Canons Art
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HP 9000MFP Service

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Here's a case study for all of you who find yourselves up against this system (The HP9000MFP Copier/Print/Scan/Fax at 50PPM) Since we are in HP country here in Boise (The home of the HP Printer Division) my church about a year ago was given for free an HP9000MFP on the HP Delta program. When this machine goes down (About bi-monthly it is a secondary device and only has 95000 copies on it) it is down for a week before we can get any kind of resolve. This latest problem was a hard drive failure
Member

Billh
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Re: Does anyone know

You must print out the config page and get the accurate page volume. From there you have to find out when the unit was purchased and the 'assume' the monthly volume. I do not know of any other way to get the iformation, unless there might be a way through HP jet admin. Art
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Re: TRUE Volumes for 90-105 Units

VOLUME 360k Between Scheduled PM 125k month is the EXPECTED VOLUME And now for the IMPORTANT number... The MCBF (Mean Copies/Prints Between Service Calls) is 98,000. This is the number that we really need to know. Hope this helps out, these are reality figures that I just got in our Lanier High Volume training. Thanks Graham
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Re: Does anyone know

This might be more than you asked for, but here goes... The Configuration page lists current settings and properties of the printer. Print a Configuration page from the printer, the embedded Web server, or the HP Color LaserJet 2500 Toolbox. To print the Configuration page from the printer, press (GO) and (CANCEL JOB) simultaneously. (The Supplies Status page also prints. If an HP Jetdirect print server card is installed, the HP Jetdirect page listing the HP Jetdirect information prints as
-=Good Selling=-

Transitioning From Your Print and Copier Roots to Get Ahead of Competition

Note from Art:  This blog was not written by me, however, I received permission from FP to repost on our site, I thought this would be a good read for everyone.  Enjoy!

To quote Brent Hoskins, Executive Director and BTA Editor, “Our industry [business technology] has a rich history of significant transitions…the inherent nature of change is that new, lucrative opportunities abound.” I couldn’t agree with this sentiment more. Change means new opportunity and in the business technology industry new opportunities are on the horizon. As this industry continues to consolidate and the sales environment gets more competitive, one of the key issues I hear from the dealer channel is: how do I differentiate from the competition so I don’t have to sell everything only on price?

In order to differentiate you have to be open to new ideas and to potentially changing what you’re used to doing. Expanding your thinking could lead to expanding your installed base into other markets in order to get ahead of the competition.

Did you know, there are approximately one million meter customers in the United States? If you’re a mailing dealer you’ve been thinking about this number from the beginning. But if you’re not, you’re probably not aware that in any given year, there are hundreds of thousands of meter customers who are in need of new equipment. This could be due to their current meter contract expiring, poor service from their provider or failing and faulty equipment. The opportunity in the mailing industry is open for hunting season.

ADVANTAGES OF INTRODUCING MAILING

Mailing has been around for a long time in the copier and print world, but many dealerships haven’t spent the time or been educated on understanding the advantages of what mailing can do for their business. If you look at a copier dealer’s installed base, I would venture that 90 percent of those customers have mailing equipment. That means that up to 20% of these customers are looking for new equipment each year, and additional revenue opportunity is being missed. The same is probably true for your installed base.

Another missed opportunity is your competitor installed base. By not having mailing in your product catalog, you are less likely of getting a foothold in your competitor’s base is obsolete. Imagine offering mailing and going after your competitions customers, how many meters could you place?

Since their not currently offering mailing your chance to win the meter sale is high. Now the relationship is in place to replace their competitive copier and printers with yours, adding a whole new level of revenue to your stream.

MANUFACTURERS

When looking to diversify into any new product lines, you need to consider your manufacturer very carefully. Some things to consider from a meter manufacturer are market opportunity, product quality, service, support, pricing, compensation, market development funds, quotas, dealer structure and potential channel conflict. As a dealer, you want to make sure that the manufacturer is well-equipped to support its dealers. Do your research, get references, ask other dealers about their experience, and then make your decision. After going through this process, the answer should become fairly clear.

OUTLOOK

Mailing is still a very good industry that provides dealers with plenty of revenue and margin opportunity. However, to really grow will require some level of diversification of product offering. If you are not in mailing today, you should take a look as there is a great opportunity to grow your installed base and grow revenues from your existing base. What’s great about mailing is it’s a complimentary product line to copiers and printers. It also provides great differentiation from your competition. It provides
additional revenues – sales and recurring – from your own installed base. It also provides an avenue to grow your installed base of customers. It is a winning formula.

http://www.fp-usa.com/transiti...t-ahead-competition/

This Week in the Copier Industry 15 Years Ago, The Fourth Week in July 2003

It's hard top believe that Global has been around for more than 15 years now.  There's a thread below about them making their 60th acquisition.  My how time flies.

UPDATE 3-Xerox profit slips

10 percent of revenues, was down 11 percent. Xerox said revenue declines in developing markets are moderating, and it expects "continued improvement" in the second half of the year. Xerox said gross margin slipped to 42.4 percent from 42.5 percent amid plans to sell low- to mid-level digital copiers and printers as it aims to win back market share from Japanese rivals Ricoh Co. Ltd. and Canon Inc. Looking ahead, Xerox projected a third-quarter profit of 8 cents to 12 cents a share, and reiterated its
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Canon 1st Half Group Net Profit Y127.7 Billion

Dow Jones Business News Canon 1st Half Group Net Profit Y127.7 Billion Vs Y73.2 Billion Thursday July 31, 2:18 am ET Canon Inc. (CAJ or 7751) - Tokyo Half-Year Ended June 30: GROUP 2003 2002 Sales Y1.536 tln Y1.384 tln Operating Profit 215.97 bln 140.03 bln Pretax Profit 215.51 bln 127.20 bln Net Profit 127.77 bln 73.21 bln Per share Earnings 145.55 83.51 Diluted earnings 143.99 82.46 Figures may differ from headline due to rounding. Results are audited and based on Generally Accepted
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Ricoh Q1 profit hits record

UPDATE 2-Ricoh Q1 profit hits record, ups 03/04 forecasts 7/30/2003 4:50:59 AM By Edwina Gibbs TOKYO, July 30 (Reuters) - Ricoh Co Ltd (JP:7752) , Japan's second-largest office machine maker, on Wednesday posted a record quarterly net profit, spurred higher by cost cuts and strong sales of its copiers and printers. On track to notch up its 10th straight year of record results, the blue-chip imaging company also boosted its estimates for this business year. "The biggest contribution is from
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Makes 60th Acquisition

Global Imaging Systems Makes 60th Acquisition July 28, 2003 09:59:00 AM ET TAMPA, Fla., July 28 /PRNewswire/ -- Global Imaging Systems, Inc. GISX announced today that it has acquired the Dallas, TX, branch operation of Copy Products, Inc., bringing to 60 the number of businesses Global has acquired during the nine years since it was founded. The Dallas branch of Copy Products is a dealer in Konica copiers, Panasonic fax products and Kyocera printers. Global Imaging President and CEO Tom Johnson
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Ricoh’s Award Winning Colour Range

CL7000; two black & white and colour MFD’s – the Aficio 1224C and 1232C; and the FAX 4410L – a colour scan-to-email fax machine. Ricoh Australia’s National Colour Products Manager, Jeremy Plint comments, “Our innovative colour solutions range is designed for corporate users demanding cost effective output with a high level of performance. Our success in securing recognition from BERTL for so many of our new products is an important Industry endorsement of Ricoh’s multifunctional network printing
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PDF Printing

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We have two new installations of the Ricoh 470W, and are experiencing some problems with printing PDF files. I can open a file and print however, I cannot print larger than a 24 x 36 document. Unfortunately, my client saved the PDF as a 30 x 42. Any insight and help would be greatly appreciated!
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Re: Global Lower Profits

as copiers from Canon and Ricoh fell 2.3 from one year ago. Looking ahead, Ikon said it sees fourth quarter earnings in the range of 15 cents to 17 cents per share, with revenue expected to decline by 4 percent to 5 percent. Analysts surveyed by Thomson First Call (News - Websites) had on average forecast a profit of 17 cents. Ikon shares edged up 12 cents, or about 1.6 percent, to $7.30 in moderate New York Stock exchange trade on Thursday.
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Sir Speedy Buys.......

Sir Speedy Franchise Buys Xerox DocuColor iGen3 Digital Press Thursday July 24, 7:57 am ET Expects 1 Million Impressions Monthly by Year-End BRAINTREE, Mass. & ROCHESTER, N.Y.--(BUSINESS WIRE)--July 24, 2003--The Sir Speedy franchise of Braintree, one of the largest quick printers in New England, has purchased a Xerox (NYSE:XRX - News) DocuColor iGen3(TM) Digital Production Press to expand its business and print high quality, full-color applications such as postcards, mini-posters, books and
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Re: SR90

the sales info guide and ran it. I was very impressed. The client was even impressed with the output. Also, I was connected with my laptop to run the job. Never had to try to run it from the system. The 80lb covers were pre-printed and were fed through the Cover Inserter on the SR90. Let me know if this is the same type of scenario. By the way, Art. This is also a reply to you from your feedback last week. The 80lb cover went into this job without a glitch.
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USER CODES on 1055 PRINT OPTION

Does anyone know if it is possible to set up user codes on the printer side of this unit? Thanks Brian
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Re: USER CODES on 1055 PRINT OPTION

see, thats what I thought, however in user codes, you can only turn on the copier and document server features. I thought that it could be a way that it had been set up, but I called RICOH and they told me that the 55 cannot track or restrict prints. Now, I don't know, I don know that alot of times the help line guys are never sure about things
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Re: Paper

These are the specs from Ricoh TSC website CL3000 Avoid using the following, as they are not supported by this printer: · Paper meant for an ink-jet printer · Bent, folded, or creased paper · Curled or twisted paper · Torn paper · Wrinkled paper · Damp paper · Paper that is dry enough to emit static electricity · Paper that has already been printed onto, except a preprinted letterhead · Special paper, such as thermal paper, aluminum foil, carbon paper and conductive paper · Paper whose weight
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IS100e New Product

Subject: Priner Product Launches and Promtoions Ricoh is pleased to announce the introduction of the new Image Scanner IS100e. The IS100e is available as a printer option that is capable of e-mailing, scanning, and copying documents and images in both color and black-and-white. To help you get started getting the CL3000 and Image Scanner IS100e in your showroom and in front of your customers, Ricoh is pleased to announce a special bundle launch promotion. Participate in the program and receive
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SR90

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The SR 90 is much improved from the SR 85 but here is one thing it can't do. Customer has a 50 page 8 1/2 by 11 job(page count doesn't matter) and they want to print it to the SR90 paginated and with a different color cover. Seems easy enough but the 2090/SR90 puts the cover on the inside of the booklet. Not the outside. Oddly enough if you print the job with the same settings but NOT through the SR90 it prints correctly. Ricoh is now aware of the issue and hopefully will have a fix. The only
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Re: Around The World with Ricoh

Ricoh's "Project May", To arouse the community's awareness to care for each other (7/25/03) To fulfill Ricoh Office Solutions's aim in caring for the people and the community, a "Project May" was launched to help those who were affected by SARS and are now in need of assistance. Since the outbreak of SARS, ROS has planned a series of activities to help the community such as fighting against SARS for customers and employees. At the same time, Ricoh has donated 50% of May's sales to the
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Re: User Codes on 3800C

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As a rule of thumb, anything that is a printer needs a user account enhancement interface, I just ordered a CL3000 for a customer and needed the interface as well. The Ricoh Item number is...400570 Graham
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All Members

We need to have all of the Ricoh Software brochures uploaded, can a few of us take the time and post these in the upload area of this board. It would also be nice to load the Canon Software brochures also. Art
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Re: 35 /45 Saddle Stitch Finisher

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I believe it is made by Canon and is a proven unit. It is and operates from what I can see very similar to the Saddle Stitch finisher from the old 551 and 700. I also think that you lose the shift sort functionality with this finisher (PLEASE CORRECT ME IF I AM WRONG ON ANY OF THIS). There are a number of pros and cons to this finisher, if you need and do lots of saddle stitch it is fine, if you do little saddle stitch and are going to get this for the convenience of it, I would stick with a
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Re: USER CODES on 1055 PRINT OPTION

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In the printer driver go to the statistics tab and use smartnet monitor for admin to track for free -=Mike=-
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Re: USER CODES on 1055 PRINT OPTION

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I believe you have to set the codes in the System Settings of the 1055. And then turn on the user codes for printing. It is just like the 551.
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Re: 400 DPI IMAGE MOVEMENT!!!

Brian: I have not experienced this and Ray Bauer is in Great Britian this week. Try to call John Reilling @ Ricoh. Maybe he can put on the path of the solution. Which way is the imaging moving (holding the paper in the portrait position ie:reading a letter or the other way? Art
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Re: 400 DPI IMAGE MOVEMENT!!!

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I don't know how much you have worked with these but some things to keep in mind with dig. dups...The print will move some on every sheet and every pass. It just isn't noticed with a single color or on the first pass. Therefore, on a two-color of red and black for instance, the black has moved alittle "+" on some sheets and alittle "-" on others as did the red on the second pass. The problems come in on those sheets where the black went alittle "+" on the same sheet where the red went alittle
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EFI Earns $8.3 Million in Q2

EFI Earns $8.3 Million in Q2, Plans to Close On Printcafe Deal in September FOSTER CITY, Calif.--July 22, 2003-- Electronics For Imaging (Stock Price Web Site Executives Related Articles Google), Inc., the world leader in imaging solutions for network printing, announced today that, for the quarter ended June 30, 2003, revenues were $88.7 million as compared to $83.9 million for the same quarter in 2002. For the six months ended June 30, 2003, revenues were $174.4 million as compared to
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GREAT CROSS REFERENCE TOOL!!

Attatched you will find a small application. This is a great tool for cross referencing the ricoh family models. One of my techs found it somewhere.
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Market Share Pie Charts

Does anyone out there have any pie charts or other marketing materials you use to point out Ricoh's place in the market versus our competition, i.e. being # 1 ranked by Gartner for 2002 in Digital Black and White. THANKS
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Macintosh Desktop Faxing and a 1022

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I have a client (architect) that is all mac. Mac servers and mac workstations. They would like to enable desktop faxing from a 1022. They would also like all faxes recived to be routed to a network folder. I'm guessing that the Ricoh fax droiver is not Mac compatable. Can anyone verify that. What is I got a cheap PC and put it on their network and shared it. Can the fax drivers live their as well as that shared network folder? Thanks in advance for ther input.
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Re: fax user tracking

If it were not for the program Greg Crews loaded here, I would not have been abloe to access the cross reference that easily. At this time I do not have any answer for you, does anyone know if the 4410L (Ricoh) can do this? Graham, could we keep that program (the cross reference a resident feature off this site, and Greg can you upload the lastest versions as you get them? Art
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Re: Ricoh’s Award Winning Colour Range

Where is this page with all the Ricoh awards Doc?? I am quite new here and cant find it.
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Re: Ricoh’s Award Winning Colour Range

Actually it was borrowed from the Austrailian Web Site of Ricoh. I thought it would be good to have Ricoh marketing info from all over the world. Those doc should be on the Aficio League. Did you all know that if you find a post interesting and find that it may be good stuff for a potential client you can email the story of the post right from our site! Select tool and then select email to a friend. I have done this may times and it has saved my butt and lots of time! Art
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Re: Market Share Pie Charts

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Item #CM-0347 is what you are looking for. It's a two-color single-page flyer with a Banner Line that reads "Ricoh Group #1 in U.S. Copier Market for Segments 1-6 for the year 2002!" Under that is two pie-charts...one showing segments 1-6 with Ricoh at 23.1%and the other showing just segments 5&6 with Ricoh at 33.7%.
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Re: Market Share Pie Charts

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Order from Ricoh just like you do brochures.
-=Good Selling=-

This Week in the Copier Industry 10 Years Ago, The Fourth Week in July 2008

Last week seemed to be pretty interesting.  I've been working on an order for about six months and was told the paperwork was ready to pick up tomorrow.  As soon as I have the docs in hand I'll be writing about this, till then mums is the word.

Weekend Copier Notes from 07/27/08

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Russian investors are considering acquiring the company. - Kodak announced it has sold a NexPress 2500 production color system to Mailings Unlimited, a print and mailing house in Portland, Maine. - Kyocera launched “PrintQ” which is server based software that tracks usage of printers and MFPs on the network. - Xerox reported its latest financials: o Total revenue up 8% o Gross margins fell 39.3% o Net income fell 20% o Revenue from color products up 11% o 70% of revenue came from consumables o
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Konica Minolta Introduces PageScope Enterprise Suite for MFP Accounting and Authentic

advanced imaging and networking technologies for the desktop to the print shop. In 2008, Konica Minolta was recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys. For more information, please visit http://www.kmbs.konicaminolta.us . Konica Minolta Corporate Contact James Norberto Konica Minolta Business Solutions U.S.A., Inc. +1 201.825.4000 PR@kmbs.konicaminolta.us Konica Minolta Media Contact Rachel Reed Lois Paul and Partners +1 781.782.5785 rachel_reed
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Kyocera Mita America Simplifies Ability to Track Print Usage with PrintQ Manager

FAIRFIELD, New Jersey – July 21, 2008 - Kyocera Mita America, one of the world's leading document solutions companies, today announced the release of a new server-based software tool, PrintQ Manager, to monitor, maintain and analyze print jobs and usage. This powerful solution combines advanced user/group print tracking capabilities, access controls, and robust reporting to significantly reduce paper waste and lower output costs on all Kyocera networked MFPs and printers. Based on proprietary
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U.S. Launch Of Ricoh Pro C900 Set For GRAPH EXPO

U.S. Launch Of Ricoh Pro C900 Set For GRAPH EXPO Ricoh Pro C900: Ricoh's Full Color Production Powerhouse is specifically aimed at Print for Pay, Reprographic and Graphic Arts environments, as well as at commercial users such as service bureaus and direct mailers. July 28, 2008 -- Ricoh Europe (Netherlands) B.V. announced at drupa the launch of the Ricoh Pro C900, its complete workflow solution for color production printing. As the flagship of Ricoh’s new Pro line, the Pro C900 stands out from
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Xerox results overshadowed by margin concerns

services. But because of the weak U.S. economy, some large clients have been hesitant to purchase higher-end technology, Xerox said. Therefore more sales of lower-priced products hurt gross margins, which fell to 39.3 percent in the 2008 first half. Xerox, which has targeted margins at 40-41 percent, now sees them in the range of 39-40 percent for the full year. The outlook for margins follows results from Canon Inc., which posted a 12 percent decline in quarterly profit due to sluggish copier
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Ricoh looks to protect its lot

director Chas Moloney told CRN that Ricoh’s push to get its partner base to adopt software products was an ongoing quest. “We have talked about this many times. Most dealers are buying into it in some way, shape or form, but it will take time,” he said. Chief executive Nigel Palmer revealed that printers now account for about half of Ricoh’s revenue and he told resellers that a move towards selling them should be a priority. “If you are not already doing it, please do it quickly. Within two years
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Going Green Sales Efforts

systems can print, scan, fax and copy in color for pennies and eliminate the need to have four different devices in the office. Multi-functional systems have a very low cost per page when compare to standalone fax machines, copy machines, laser or ink printers. Consider this the average laser printer and fax machine has a cost of .03 per page. Multifunctional Systems have a cost of .0125 per page. That’s a savings of over 50%! Where else can you cut your costs by over 50% these days? If you’re
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Forced Printing Feature

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Does anyone know where to get the firmware revisions for this? I looked on the Ricoh TSC and RFG e-source sites and only saw bulletins. Thanks.
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SAMSUNG LAUNCHES THREE AFFORDABLE, NETWORK-READY, COLOR LASER PRINTERS FOR SOHO AND S

-3175FN and CLP-315/315W) have a maximum resolution of 2400 x 600 dpi and each unit delivers the first (mono) print out in 14 seconds. These printers also come with Samsung’s NO NOIS™ print engine for quiet operation. “Samsung understands the needs of today’s SOHO and small-workgroup users who are the inspiration for our new CLX-3175 and CLP-315 line of printers,” said Kenneth Colby, Senior Manager, Printer Product Marketing, Samsung Electronics America, Inc. “Not only do these feature-rich printers
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TCO FullView Tool Is Now Live at RicohSaves.com!

We're excited to announce the release of Ricoh TCO FullView Tool now available at www.RicohSaves.com! Use your RicohConnects.com user name and password below to access this powerful TCO calculator now and other ICM Value Proposition Web Tools coming soon. What's Ricoh TCO FullView Tool? It's an online tool that easily calculates a customer's total cost of ownership (TCO). Reducing TCO is one of our value propositions but it's hard to do without knowing the total costs of currently installed
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New Océ VarioPrint 1105 Cut-sheet Production System Brings Print Shops More Flexibili

July 23, 2008 – Trumbull, CT– Océ, an international leader in digital document management and delivery, announces an option-rich addition to its cut-sheet production printing portfolio. The Océ VarioPrint 1105 system greatly expands users’ choices for paper input and output, workflow software, business applications and quality finishing. The monochrome laser printer/copier/scanner helps in-house and commercial print shops extend service offerings, enhance customer satisfaction, and improve
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NEW SAMSUNG MULTIFUNCTIONAL PRINTER (MFP) MAXIMIZES PERFORMANCE AND EFFECTIVE WORKGRO

multi-functional printer offers dependable and consistent printing, scanning, copying and faxing operations – essentially eliminating the need to purchase several products to do the same thing. 50-sheet Automatic Document Feeder (ADF) 50,000 pages a month at speeds up to 30 pages per minute (ppm) 128MB of memory (expandable to 384MB) PC fax, scan-to-email and fax forwarding to email “ID Card” copies two sides of an ID card and prints on a single sheet “Clone” copies the image and prints it
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Successful Cash Flow Management

By AllBusiness.com Published: July 22, 2008 Cash management is ultimately about cash flow --and very few small businesses are awash in cash. Even successful, growing companies are vulnerable to cash flow problems because they tend to add employees and inventory rapidly. This may quickly deplete the company coffers and lead to cash shortages. Because having cash at the right time is so important, entrepreneurs must pay close attention to cash management. Here are some tips for saving money and
Member

Topic

RISO Printers Take Two 'BERTL's Best' Awards

operating and capital costs, which have earned the entire product line the distinction of an ENERGY STAR rating for low energy use. The EZ models are designed to meet the needs of organizations that require versatile spot color and monochrome printing while also being cost-effective. Hundreds of thousands of customers currently use RISO digital duplicators as production printers in high volume environments. RISO, Inc., headquartered in Danvers, Massachusetts, is a wholly owned subsidiary of RISO
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Muratec Announces ScanTag Metadata Capture Integration with iDatix

Plano, Texas (July 30, 2008) - Muratec America, Inc., manufacturer of multifunction office equipment and business productivity solutions, and iDatix, a leader in business process automation and enterprise document management solutions, announce today a partnership that enables Muratec ScanTag users to easily index newly scanned documents into iSynergy, iDatix’s document management and process automation platform. Designed for the Muratec MFX-2050, MFX-1450, F-565 and F-525, ScanTag enables
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Color Control

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Hey folks, I was hoping someone might be able to help with this scenario I have going on. The customer (a private school) has several Savin C3030mfps. They want their staff and students to be able to print to these. They would like user codes set up on the mfps and to have each computer have a unique user code. I have installed 2 instances of the RPCS driver (copier color and copier b&w). In the b&w driver, I set the color preference to b&w and I went into advanced optionslimitation settings
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Re: Color Control

are you looking for a "no cost" solution, if so I do not know of anything. Cost solutions would be Print Director and or Print Audit. Let me know
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Re: Color Control

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I understand. However, I don't want each user to have to configure their default to b & w or have to remember to choose b&w everytime they print. If I just restrict color, it will result in jobs not printing as opposed to just printing in b&w. The work around I've devised is to install a print driver for a b&W mfp (Savin 9025/33) with similar options for them to use for black only users/jobs.
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A Multipronged Approach to Greener IT

in PDF or make them available for pickup via a custom client extranet. We produce about 12,000 invoices each month, and now deliver roughly 12 percent electronically. Because our average invoice is four pages long, we save approximately 5,700 pieces of paper each month, representing another $10,260 in savings on printing. We began upgrading technology to stabilize our infrastructure and provide our clients with superior legal service. However, our metrics have proven that we are saving money
Member

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Re: Color Control

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well, if you do not put the user code into preferences, they'd have to enter the code each time. And if they do not have a code, they cant print.
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240W PM's

Interesting scenario, we received a 240W on trade, we bought it from the leasing company for $2,800, print, scan dual rf..etc. The system has 80K of linear feet. We were told yesterday that our base price is $7,000!!! The system needed a pm, drum, cleaning blade, oil roller, coronas, fuser was in vg condition!!! What are your thoughts about adding $4,200!!
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Re: Fakery aided school copier deal

-mail story iPod friendly Printer friendly Related Links Complete coverage of the Memphis City Schools. Memphis City Schools Beat Blog More Memphis City Schools Memphis City Schools sues shop in billing scam Schools security priority for Cash School funding court case concludes Share and Enjoy [?] And all principals and central office administrators will be placed on performance-based contracts and evaluated based on the district's goals and objectives. Cash presented his plans at Monday night's
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Re: Scan Router Lite and Vista

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This is the text of the email I received 7/3/08 Jim, Here is the official response... "It will not (work with Win 2008)! ScanRouter is EOL December 31, 2008." Note: EOL meaning End-Of-Life, and will be made an official announcement in the near future. Please disclose what you feel is necessary. Thank you sir, Bryan Hogan Tactical Solutions Manager / South Integrated Channel Marketing Ricoh Americas Corporation 714-566-0688 bryan.hogan@ricoh-usa.com mailto:bryan.hogan@ricoh-usa.com Ask me
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Re: 240W PM's

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whatever. All that being said, there is no justification that I can think of for a 300% increase. I have to believe that if you told them that they are stuck with it at that price that they will reconsider. Our goal is that the sales cost needs to be 25% of the street price of new. That way Sales reps can sell at 100% markup and the customer is getting it for 50% of the cost of new.
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Re: 240W PM's

YES, THE 2,800 was the final cost on the equipment. I quess our beef is that when a customer needs the PM, our charges to the customer is less than the charge to sales person. Plus talking to the tech is useless, they tell us nothing and to speak to management. I can understand a mu on parts and costing for labor and realize the comapany should make money for the prep of the unit. However, I have estimated the parts at about $1800 plus labor, lets give it four hours of labor at 80, which equals
-=Good Selling=-

3 Ways Sales Professionals Nail New Sales Opportunities Using LinkedIn

"Keep your sales pipeline full by prospecting continuously. Always have more people to see than you have time to see them."
Brian Tracy

Inside Hubspot's State of Inbound 2018, Salespeople cite prospecting as their #1 challenge when ranking the most difficult parts of the sales process.

Sales people, it's no secret, you must make prospecting for NET NEW business a priority. This is the fuel that keeps your funnel consistently full of opportunities.

Think about this quote for a moment and let it sink in...

"Opportunities are usually disguised as hard work, so most people don't recognize them."
Ann Landers

A consistent, systematic approach around prospecting for new business is a priority in order to maintain a healthy sales pipeline. Lack of prospecting will impact your wallet as some compensation plans now have net new business growth gates. Time to set aside your big fat ego and the mentality of 'I am beyond prospecting' or 'this is beneath me.' For goodness sake you're salespeople. Part of your job is to prospect and grow your business. This is your responsibility!

Successful sales professionals have made prospecting gratifying by making one simple tweak...

They've realized integrating the use of LinkedIn and the power within their network has become mission critical to how they grow their business. Recognizing their network is their net worth, these sales professionals turn on the hot water faucet to warm up their approach to prospecting.

"Sales professionals take to heart that they're one degree of separation from their best sales opportunity."

3 WAYS SALES PROFESSIONALS NAIL NEW SALES OPPORTUNITIES USING LINKEDIN

LEVERAGE CURRENT CLIENTS 

Sales professionals capitalize on existing relationships. This means they socially connect 3, 4, 5 and sometimes 6 deep within their client base. This is a fantastic way to grow your business by connecting the social dots with your clients as you now can be exposed to their networks

Sales professionals farm and assemble a first-rate list of potential clients. Switching the faucet from cold to hot these now become warm calls as opposed to cold calls as they ask their clients for an introduction into their network of friends. There’s no one better qualified than a happy client to introduce you to potential clients. These introductions are golden and a fantastic bridge to building new relationships.

"How well do you know your clients? How well do they know you?"

In this hyper-connected digital world, your network is crucial to your sales success. We're in an era where shifting business and cultural values along with advancements in technology enable sales reps to network in vastly improved, more focused; more enjoyable ways which are more aligned with our personalities and passions. Strategically integrating LinkedIn accelerates networking, reduces the degree of separation between connections, amplifies the playing field, and redefines the prospecting process.

CONSTRUCT TARGET LISTS

Sales professionals integrate simple people search fields within LinkedIn to help them uncover relationship opportunities. They balance their relationship funnel as well as their sales funnel.

Sales professionals throw on their digital detective hats and create in-depth strategies to identify key prospects through effective targeting. They find out who within their network is connected to someone within their targeted accounts. Furthermore, they leverage their 1st degree connections to bridge introductions into their targeted accounts. The more 1st level connections you have the more success you will have searching. 

This is why you connect with multiple people inside your current accounts.

Let's do some simple math...

For example, a sales rep handles 100 current accounts. They then connect to 6 people inside each and every account. 100 x 6 equates to 600 people inside their current accounts who know like and trust them (hopefully). This now opens up Pandora's Box of networking my friends.

Sales professionals who are nailing their net new quotas understand how to leverage their network and mine their connections. They set aside their egos and ask for help in growing their business. Start getting familiar with this term... Digital Referral Selling. Is Your Digital Self, Digitally Referrable?

DRIVE CONVERSATIONS

Sales professionals add value to their relationships by sharing relevant industry information. They stay in front of their clients, prospects and audience by making daily educational deposits on LinkedIn.

They increase their exposure by cultivating, teaching and tailoring to their audience by engaging on LinkedIn. On a daily basis they educate, engage and excite their network into conversations. They proactively take over the social steering wheel.

Communication on LinkedIn directly impacts all aspects of the sales funnel. Conversation and collaboration leads to conversion!

"If your content isn't driving conversation, you're doing it wrong"
Daniel Roth

Let's do some simple math...

For example, a sales rep engages in 5 new conversations per week via LinkedIn (one per day). There are 4 weeks in a month equating to 20 new conversations. Taking this over a year and this is 240 new conversations! Using a 10% conversion ratio to appointments and this means 24 new opportunities added to the sales funnel. 

What would it mean to your quota if you added 2 new opportunities every month to your sales pipeline?

Sales professionals who are nailing net new quotas understand how important their gardening skills are to new business growth. Please meet cultivate, teach and tailor.

THE CHOICE IS YOURS

I've outlined three simple ways to enhance your new business development efforts. Integrating the power behind LinkedIn will invigorate your sales funnel. This approach is intended to start conversations, build relationships and increase sales opportunities.

"Sales reps must be consistent with their prospecting efforts or accept inconsistent sales results as a way of life."

This will work as part of a well-rounded prospecting strategy. It will work much better if you have a valuable LinkedIn presence (see mine for an example) and you're actively driving relevant content on LinkedIn that will be of interest to the people you are reaching out to.

In today’s business environment, people want to know who you are and what you're all about before they invest any time speaking with you. If you're socially active on LinkedIn, curating content, engaging in conversation and creating excitement; you make it pretty easy for your prospects and clients to recognize you as a professional.

"Why should I have a conversation with you?"

This is a great time to be in sales! Be social, build relationships and remember your gardening skills. Think of prospecting as social business development and watch what happens.

To your future success!

I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way!

I'm writing a book. The title is Selling From the Heart! I'm pouring my heart into every page of this book and I think you're going to love it.Enter your email address here in this hyperlink and you'll be updated as the book is released. You'll also become part of our launch team. As a thank you, I'll have some special bonuses waiting for you! 

You can find more advanced training material inside the Social Sales Academy website.

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitterSocial Sales Academy and on my podcast by clicking on Selling from the Heart.

 

 

Canon C356iF-C256iF II Spec Check Review

2018-07-26_23-49-37

It's not often that I'm intrigued by a competitors color MFP.  It was two or three weeks ago when a prospect asked, "what do you know about the Canon C356iF?".  Well, I was kind of embarrassed because I knew nothing about that Canon device. The only thing I could mutter out was that I would have to do some research and get back to them (not good).

It's not like me to not know about my competitors devices, thus I started my quest to know as much as I can about the Canon C356iF. 

I'm not going to address any of the copying features and the reason for that is almost no one copies anymore. I can't remember the last time I visited an account and saw someone at the copier and producing copies.

The Canon C356iF-C256iF is an A4 engine. The device will not support 11x17 for scanning, printing, copying or fax.

Paper Trays

  • Supported paper sizes for printing & copying with tray 1 is letter, legal, statement (5.5x8.5), along with envelopes #10, Monarch and DL. Users can also custom size tray to 3-7/8" x 7-1/2" to 8-1/2"x14".
  • Supported paper sizes is identical with tray 1 except that the custom size will accept 3-7/8" x 5-7/8"
  • Available tray options include Module -AE1 (just a second tray option and has a 550 sheet capacity), Cassette Feeding Unit-AJ1 (550 sheet capacity also includes cabinet for storage) and Cassette Feeding Unit AK1 (adds additional three paper trays with a max capacity of 1,650 sheets).  


While we're on the paper trays, I noticed that both the stack tray and the by-pass tray support envelopes.  Typically envelopes are a little thicker than 20lb bond paper. When looking at the envelope, there is a front, rear and then the flap. Basically you're looking at three sheets of paper. When accounting for the extra thickness of the paper. I'll make mention that one envelope can take up to 6-10 pages of space (envelopes are also puffy, holding air in the space) in the paper tray.  Thus a 100 sheet stack tray (by-pass), will allow the user to only place 10-15 envelopes in that stack tray.   

2018-07-26_23-49-13

Printing

  • Print speed for C356iF for Black & Color is up to 36 pages per minute for letter and up to 29 pages per minute for legal.  

Did you ever wonder why manufacturers use the words "up to"? There are a variety of reasons, but most have to do with the applications (word, excel, powerpoint, publisher, adobe, etc..) you are using to print those documents.

  • Print resolution (dpi) 1200x600
  • PDLs for UFR II, PCL 6 and Adobe PS 3 (many other competitors are using a generic post script driver, if you're printing complex pdf's from any graphics programs make sure you have the real deal with Adobe PS3)
  • Directing printing from USB, Advanced Box, Remote UI and Web Access* (PDF print from Web sites is supported)


Printing Mobile Devices & Cloud-based Services

  • Canon offers a wide range of software and their own MEAP-based solutions to provide printing from mobile devices or internet connected devices.  Need to know more?  Check out https://www.usa.canon.com/mobile-app


Toner Yields

Keep in mind that all toner yields are estimated at 5% coverage. If you're not sure what 5% looks like you can go here. Color coverage would be 20%.

Black cartridge 23,000 pages and Color at 18,000 pages for each color cartridge (Cyan, Magenta & Yellow)

Security

I've stated this over and over to clients with older MFP's. "yes, your current MFP is working fine, however, the security technology is behind the times. Even though your current MFP is only 4 years old the technology for security was developed a year or so prior to the MFP coming to market. You need to be up to date with the latest security advancements with copiers also.

Below is just a few of the security features. You can access the brochure here

  • Hard Disk Password Lock
  • Hard Disk Erase (great for lease returns)
  • Hard Disk Encryption 
  • Mailbox Password Protection
  • User Authentication
  • Encrypted Secure Print
  • Secure Print
  • Secure Watermark


Canon C356iF II

What Impresses Me

  • Color & Black prints speeds of up to 36 pages per minute (xclint speed for an A4 MFP)
  • 550 paper trays,  which means you can always add a full ream of paper to the trays.  (one of the items I recommend to my clients especially those at the Jersey Shore is to place a anti-humidity desiccant bags in the paper trays to rid the paper of any moisture)
  • Document Feeder capacity rivals some A3 MFPs with a 100 page capacity, in addition the doc feeder will support letter, legal and statement (keep in mind that not all document feeders will support statement size)
  • TWAIN scanning or Pull scanning.  It's a great feature to have to import documents into your business line of software
  • Single sided scanning at 50 images per minute @300 dpi (this is big since 300 dpi should be the desired scanning resolution when scanning contracts). Most other devices tout their speeds at 200dpi
  • Double sided scanning at 100 images per minute.  It's all about the single pass dual scanner. The scanner is scanning both sides of the two sided document in a single pass
  • Color 10.1 inch intuitive touchscreen
  • Stapler Finisher (500 Sheet capacity and up to 30 sheets of corner stapling)


What I mentioned in this blog is just the tip of the iceberg when it comes to specs and features for the new Canon C356/C256IF II A4 devices. 

As reps we always need to take some time to read every page of the brochure. if you have questions than you need to ask them.  The brochure and specs never tell the entire story.

If you're a consumer reading this, please keep in mind that specs can be deceiving at times.  What you read may not be what you comprehend, when in doubt get a hold of a sales person that can give you additional information on this product and the services that they offer.

In closing I had asked some of my Canon peeps to give me a few reasons why they like the Canon C356IF. I only received one back, however I'm hoping some peeps can put some addition info in our reply section.

From @Jason H

"I place these in a large amount of apartment complexes. My developer clients love the small footprint it has. They also love the large screen that comes with it compared to the older models that had the small display (C250/350). Clients love the doc feeder, single pass 100 sheets - I don't know what the competition offers but it's helped me win some deals. Other than those, the price point is what really is attractive. I can sell this for 75.00 a month on 60 months and make good margin."

-=Good Selling=-

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