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This Week in the Copier Industry 10 Years Ago

This Week in the Copier Industry 10 Years Ago

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This Week in Copiers Ten Years Ago

Third Week of April 2013

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

Forget everything else "ITS ALL ABOUT CASH FLOW IN BUSINESS" if you can't meet payroll next week doesn't matter whats coming next month.

2) I'm not sure you get it. Sell NOW to people not in the market NOW. Not later.
4) Closing is just a natural progression from offering a break even TCO analysis now. Who wouldnt want to spend the same or a little more and get more? No one!
Example: you are paying monthly payments/maintenance/insurance/gas for a Toyota Camry right now yes? What if I could offer you a Mercedes for the same price right now? Would you do it? more here

Check These Great Copier Threads from Ten Years Ago This Week

Konica Minolta bizhub 4700P Series Offers Maximum Power in Minimum Space

Art Post (Guest) ·
presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for six years in a row. For the third consecutive year, Buyers Laboratory LLC (BLI) has named Konica Minolta as the winner of its "A3 MFP Line of the Year" award. In 2012, Konica Minolta also received
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Ricoh South Africa: Product launches in Johannesburg

Art Post (Guest) ·
Ricoh South Africa: Product launches in Johannesburg FULLSTORY Ricoh has released a range of new and updated multifunction, production, industrial, projection, and wide-format equipment alongside controller, variable data printing (VDP), document workflow and process efficiency software. The revamped product range is designed to support the future office, enterprises and graphic arts businesses in commercial print environments. Tian Horn executive GM of direct sales at Ricoh SA; and Graeme
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Ricoh Pro C901 to print North Print 'Daily' live

Art Post (Guest) ·
Print and Pack for the first public showing of its Carbon Balanced Printing Programme, which is available to all Ricoh customers, and has now also been integrated as a module into the company's Business Driver Programme. A video case study of Ricoh customer, CrossPrint - one of the early adopters of the Carbon Balanced Printing Programme in the UK, will be played throughout the show. It will demonstrate how the recent implementation of Ricoh's Carbon Balanced Printing Programme has positivity
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Canon India announces 2013 roadmap for its Office Imaging Solutions Division

Art Post (Guest) ·
solutions to our customers to enable them to solely concentrate on their core business leaving their printing worries to Canon.” Moreover, he said, “With the support of our channel partners and our exceptional 24x7 after-sales service call-logging process, we ensure that customer queries are met at the earliest.” Responding to document production being one of today’s organizations’ biggest expenditures with a cost of 15-20 percent of their revenue, Canon’s managed document services outsource
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Nuance Powers New Xerox ConnectKey Share to Cloud Solution

Art Post (Guest) ·
software enables users of the Xerox Extensible Interface Platform (EIP)-enabled multifunction printers (MFPs) to route scanned documents to a multitude of today’s most popular cloud services, including Microsoft Office 365, Microsoft SharePoint Online, Google Docs and Drive, Evernote, Dropbox, and Salesforce.com. Further, Xerox ConnectKey Share to Cloud leverages Nuance OmniPage OCR to provide industry-leading accuracy to convert scanned documents into editable formats such as Searchable PDF
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Ricoh unveils two MFPs designed specifically for healthcare

Art Post (Guest) ·
, the main difference being the MP C300HW’s wristband printing capability. To learn more about Ricoh’s full line of products, services and solutions for healthcare, please visit www.ricoh-usa.com/healthcare . For details on Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo
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Ricoh Sues Kodak In Bankruptcy Court Over Printer Patents

Art Post (Guest) ·
Law360, New York (April 19, 2013, 2:17 PM ET) -- Ricoh Americas Corp. on Thursday hit Eastman Kodak Co. with a lawsuit accusing the camera icon of infringing seven patents through the manufacture and sale of its printers, adding to the pile of intellectual property allegations thrown at Kodak since it entered bankruptcy last year.... http://www.law360.com/ip/artic...over-printer-patents
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Xerox Color 8250 Production Printer

Art Post (Guest) ·
Transactional color variable-print volumes are expected to achieve unprecedented growth at an annual rate of 25 percent between 2011 and 2016, according to InfoTrends. Print service providers can capture more variable-data print jobs with the new Xerox Color 8250 Production Printer – an economical choice that is versatile enough to meet the demanding needs of this marketplace. The 8250 follows a long line of transactional devices that have established Xerox as the leader in the variable-print
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Konica Minolta Adds Simple Copy App to bizhub MarketPlace

Art Post (Guest) ·
Newest App Offers Quick and Efficient Copying Ramsey, N.J. – April 16, 2013 – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announces the immediate availability of the Simple Copy app in Konica Minolta’s bizhub MarketPlace, a user-friendly platform for customers to easily add enhanced functionality to their bizhub multifunctional products (MFPs) based on their specific business requirements. Designed specifically for small- to medium-sized businesses, the Simple Copy app
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Ricoh's George Promis Discusses Continuous Forms Printing

Art Post (Guest) ·
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Canon U.S.A. Sponsors 2013 Special Olympics New York

Art Post (Guest) ·
tennis. "Special Olympics New York is thrilled about our new partnership with Canon," said Diane Colonna, regional director of Special Olympics New York Long Island. "Canon's involvement in our Regional Games will help enhance our events for our Special Olympic athletes. We look forward to a long and productive relationship with Canon." One of Canon's strongest beliefs is that we have a responsibility to contribute to the welfare of the communities that we serve. Whether originating from
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Combined Canon and Océ portfolio at FESPA 2013

Art Post (Guest) ·
demonstrate to visitors how the combination of Canon's imaging heritage with industry-leading OcÉ technology provides customers with the ultimate business partner, supported by real-life examples of its customers' success stories. Further inspiration will be provided by demonstrations of the vast range of applications possible in wide-format. These applications are made possible by Canon's expanded portfolio of wide-format technologies. This full portfolio of solutions being demonstrated will
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Fiery Driven™ Xerox WorkCentre 7800 Series

Art Post (Guest) ·
delivers a powerful combination of software applications – Fiery Spot-On™, Auto Trapping, Fiery Hot Folders and Fiery Virtual Printers – that deliver color optimization and workflow automation for increased print quality and efficiency. With the bundle, office workgroups can produce consistent and accurate corporate colors while automating tedious printing set-up processes to make users more productive than ever before. Integration with leading-edge tools The new Fiery DFE for the Xerox 7800
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Toshiba Injects a Splash of Color into Smaller Offices with Introduction of Latest e-

Art Post (Guest) ·
New Multifunction Printers Offer Impressive Image Quality Within a Lightweight, Durable Design for a Reasonable Price IRVINE, Calif.--(BUSINESS WIRE)--April 17, 2013-- Toshiba America Business Solutions, Inc. (http://business.toshiba.com), a leading managed document services (MDS) provider and business printing solutions innovator, today introduces its e-STUDIO287cs/347cs/407cs series of multifunction printers (MFPs). Coupling new color feature tools with next generation e-BRIDGE(TM) technology
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TOSHIBA ADDS LEADING IT SUPPLIES COMPANY TO SUPPORT ITS NATIONWIDE DEALER NETWORKS

Art Post (Guest) ·
Agreement with Supplies Network Assists Toshiba Business Products Centers, Authorized Dealer Partners IRVINE, Calif. (April 17, 2013)—Toshiba America Business Solutions, Inc. (http://business.toshiba.com), a leading managed document services (MDS) provider and business printing solutions innovator today expands its domestic distributor channel by partnering with leading IT supplies wholesaler and managed print services company, Supplies Network. Supplies Network – located in Saint Louis – will
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xpedx Expands Wide Format Summits to Local Printers in 14 Cities

Art Post (Guest) ·
CINCINNATI, Ohio -- xpedx, a leading business-to-business distribution company in North America, has expanded its schedule of Wide Format Solutions Summits to 28 shows in 14 new cities in 2013 after having great success with the summits in five locations last year. At each event, printers will learn how wide format technology can increase sales, see live product demonstrations and understand how to integrate wide format printing into their current operations. “Wide format printing is a growing
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RICOH TO HOST NEXT BUSINESS INFORMATION SOLUTIONS CONFERENCE IN CHICAGO

Art Post (Guest) ·
Ricoh’s full line of products, services and solutions, please visit www.ricoh-usa.com . | About Ricoh | Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in more than 200 countries and regions. In the financial year ending March 2012, Ricoh Group had worldwide sales of 1,903 billion yen (approx. 23 billion USD). The majority of the company's revenue
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Supes to rule on disputed bid

Art Post (Guest) ·
April 22, 2013|By ALEJANDRO DÁVILA | Staff Writer Share on emailShare on printShare on redditMore Sharing Services A disputed copier lease contract bid that rehashed talks about a bid preference ordinance and raised questions on a county request for proposal procedure could be awarded by the Imperial County Board of Supervisors today. The issue comes a week after staff recommended the board award a five-year copier lease contract to Canon Solutions America, which wasn’t the lowest bidder but
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Epson Extends North America Projector Market Leadership to 34 Percent Market Share

Art Post (Guest) ·
American dealers and end users (including organizations and individual consumers). Their Tracking Service family of monthly reports offers timely sell-through data and analysis on unit sales, true volume-weighted street prices, and inventories of front projectors sold by leading North American retailers, dealers, and distributors. About Epson Epson is a global imaging and innovation leader whose product lineup ranges from inkjet printers and 3LCD projectors to sensors and other microdevices. Dedicated
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Sharp-Foxconn LCD plant posts $76M net loss

Art Post (Guest) ·
to prop up the ailing Japanese electronics giant. It would also acquire 46.5 percent of Sharp's 92.96 percent stake in the latter's LCD factory in western Japan. However, with Sharp continuing to see a decline in business, it had to revise the initial sales terms last September to make the deal more palatable for Foxconn.
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Large Format Solutions from Canon Solutions America Provide Critical Steps to Improve

Art Post (Guest) ·
competitive advantage afforded to internal prints shops is declining. While many cannot afford complete overhauls, the incremental steps outlined above can provide the boost needed to improve productivity and customer satisfaction. For more information on how Canon Solutions America’s large format print systems and workflow software can help in-plant printers and their customers improve productivity, please visit: www.csa.canon.com/largeformat .
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Print Audit Premier Subscribers Receive Unlimited User-Based Print Assessments at No

Art Post (Guest) ·
jobs to local, networked and direct-to-IP devices. Print Audit 6 captures 35 fields of information about each print job. For example, the software tracks who printed, the application, printer, number of pages, color information, the document name and more. Once an assessment is complete, dealers can use this information to generate powerful reports that reveal printing inefficiencies and bottlenecks. User-based assessments increase office equipment dealer’s close rates by 7 times over simple
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Re: Xerox Authorized Sales Agent

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It would be in Canada, but I'm sure many of the rules are the same. As far as I know, Canada only uses Xerox Authorized Sales Agents and Dealerships, except for in Toronto, Ottawa and Vancouver (major cities). copier-seo-guy: May I ask what some of your startup costs were? Did you get a business loan or self-fund your business?
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3D Systems' Latest Production Printers Are Game-Changer for Cideas

Art Post (Guest) ·
Solutions, 3D Systems. "This partnership leverages our combined expertise to position Cideas as a leader in the rapidly growing additive manufacturing revolution." Find more information on production printers at 3DSystems.com. About 3D Systems Corporation 3D Systems is a leading provider of 3D content-to-print solutions including 3D printers, print materials and on-demand custom parts services for professionals and consumers alike. The company also provides CAD, reverse engineering and inspection
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Kyocera To Pay Kodak $5M To Settle All Patent Claims

Art Post (Guest) ·
Law360, New York (April 22, 2013, 6:00 PM ET) -- Kyocera Corp. has agreed to pay bankrupt Eastman Kodak Co. nearly $5 million in a deal that would resolve all outstanding litigation and claims between the two, including Kyocera’s recent patent infringement allegations, according to a Monday court filing. If approved by a New York bankruptcy... Law360, New York (April 22, 2013, 6:00 PM ET) -- Kyocera Corp. has agreed to pay bankrupt Eastman Kodak Co. nearly $5 million in a deal that would
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SUPERFAST OFFICE COLOR PRINTER — THE MEMJET-POWERED C6010 — ARRIVES IN CANADA TO JUMP

Art Post (Guest) ·
Available Through Select Network of Office Print Resellers SAN DIEGO – April 16, 2013 - Memjet, the global leader in color printing technologies that provide remarkable speeds and affordability, today announced the availability of Memjet-powered C6010office color printers in Canada through its select network of office print resellers. The C6010 color printer is powered by Memjet technology and prints at a default of 60 pages per minute, making it the world’s fastest color desktop printer
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Océ PRISMAproduction TDM Solution

Art Post (Guest) ·
use PRISMAproduction to communicate to intelligent post processing systems to help automate much of the entire workflow after print and to help streamline the need for reprinting. “With PRISMAproduction as a core component, the TDM solution opens up opportunities for customers to produce a wide array of applications,” said Buddy Mountcastle, Marketing Executive, Workflow Solutions, Production Printing Solutions Division, Canon Solutions America. “Applications such as financial statements
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Re: How do you feel about the industry?

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or so and go to the owner/manager asking for changes. You haven't earned your stripes yet, the business has seen hundreds of sales reps motivated with piss & vinegar ready to change the world and they crash and burn in the first 18 months. The typical copier vendors in my area have 50 reps each and Hire/Fire 5 or so a month - that's a huge mortality rate! As everyone has said, this is a long term industry. You have to keep you head down for at least 2-3 years before you should even consider
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Re: How do you feel about the industry?

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progression from offering a break even TCO analysis now. Who wouldnt want to spend the same or a little more and get more? No one! Example: you are paying monthly payments/maintenance/insurance/gas for a Toyota Camry right now yes? What if I could offer you a Mercedes for the same price right now? Would you do it? Maybe. But it would at least open a dialogue right now, wouldn't it? Of course it would. Get some sales 101/6th grade math training. Forget about the technology they all do the same
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Re: Over Holding On MFP Lease Costs Unnecessary Dollars

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leasing either, come on admit it (I have 1 guy like you now won't bundle, doesn't like leasing, and writes non escalation clauses on every deal) I guess its just a current customer love fest down there. You must not be in an area where a long laundry list of discount "cheap F...N copiers" dealers exists, or there are 5 other dealers selling the same brand you do, so you can luxuriously go see your client with 1-2 months left after you have increased there service prices year after year for the past

Re: Toshiba A4 e287cs

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I will not know until the product is released but Toshiba Tec is a global leader industrial Bar Code lablel printers. It is not hard to imagine they took the software from one side of their business and stuck it inside a MFP.
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Re: Oce and Canon

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Canon really bought OCE for 3 reasons: 1) The CopyPress technology in the Production print arena. There is nothing like it on the market. Along with the PrisaSync controller. There is also Prisma Prepare & Prisma Access. That is when Canon released the VarioPrint 110,120,135 line that uses the OCE engine and Canon peripherals. I have customer that ran close to 4 million impressions in 3.5 months with 2 service calls. There is NOTHING in the price range of $30K that can do that. 2) OCE is the
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Re: Oce and Canon

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quote: 3) The very large base of global accounts and up and down the street accounts. All the legacy gear in the global accounts is being switched to Canon now. Yes, but there are still Oce sales people out there competing with Canon for office MFP deals.
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PaperCut MF

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I have recently installed this third party solution on a Java equipped Savin MFP. I hope to introduce this to more of our customers (specifically Real Estate and Legal verticals). Does anyone have any experience with this solution? Also, does anyone have any experience with the card reader option that is available for Ricoh/Savin MFPs and integration with PaperCut? Thanks!
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40 Questions To Ask About Your MFP Purchase Or Lease

Art Post (Guest) ·
There are many considerations when you purchase or lease a new MFP. Some are obvious but many may not be. Here's a simple checklist of things you might take into account. Are you going to produce mono (black & white) or colour printing? How many pages per month does your normal workload require the device to produce? How many of these pages in mono? How many in colour? How many people will be supported by the device? What functions are mandatory for the device to handle? Print. copy, fax, scan
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Accelerating the transition: Océ boosts productivity of its inkjet ColorStream Twin s

Art Post (Guest) ·
from the OcÉ JetStream family. Users benefit from the experience, reliability, print quality and media range associated with the OcÉ inkjet portfolio. Suited for transaction, TransPromo, direct mail, book and manual production The OcÉ ColorStream Twin series inkjet printing systems were first unveiled at the Canon Expo inTokyoin November 2010, starting with the OcÉ ColorStream 3500. The high-speed, high-quality full-colour inkjet printers in the OcÉ ColorStream Twin series run at 1010 and 1350 A4
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EFI Reports Record First Quarter With Revenue of $171M, Up 7%

Art Post (Guest) ·
FOSTER CITY, California -- April 19, 2013 -- Electronics For Imaging, Inc. (Nasdaq:EFII), a world leader in customer-focused digital printing innovation, today announced its results for the first quarter of 2013. For the quarter ended March 31, 2013, the Company reported first quarter record revenue of $171.4 million, up 7% compared to first quarter 2012 revenue of $160.1 million. First quarter 2013non-GAAP net income was $15.8 million or $0.33 per diluted share, which included an unfavorable
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Kodak to sell document imaging business to Brother

Art Post (Guest) ·
services to enterprise customers. Brother is a manufacturer of laser, label and multi-function printers, as well as fax machines and sewing machines. Consummation of the transaction with Brother is subject to court approval and a marketing period in which Kodak may seek to obtain a higher or better offer for the business, alone or in combination with other businesses, including through a court-approved auction. “This proposed sale is another key step in Kodak’s path to emergence – it moves us closer
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Walters & Shutwell Inc. and Hendrix Business Systems, Inc. forms joint venture to bri

Art Post (Guest) ·
services to SMB and large organizations looking to reduce IT costs, enhance the end-user experience and focus on their day-to-day business. Combining Hendrix’s superb customer service reputation, the solid performance and flexibility of Canon technology and the over 40 years of providing specialized business solutions knowledge of Walters & Shutwell Inc., Hendrix Managed Services will bring a portfolio of premier managed services to the Charlotte area. “Technological advancements are changing the/
-=Good Selling=-
 
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Selling From The Heart... It's The Difference Maker Inside A Sales World Full Of Broken Promises.

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"Among the things you can give and still keep are your word, a smile, and a grateful heart."
Zig Ziglar

Think about your clients, as I ask you... are you staying true to your words, your actions, and are you leading with a grateful heart?

Keeping one’s promise brings value and simply makes it possible for you to earn respect in a sales world that sorely lacks it.

The expression “Keeping Promise” means doing an act you have previously said to do.

It’s a commitment you make with another person. In sales terms, it's a commitment you make to your clients and your future clients.

It's about keeping your promise. Think of it as a verbal contract between two people.

Let’s all be honest for a moment; the sales world is incredibly inconsistent.

Throughout the years, how many times have your clients be let down by salespeople who say one thing and then do the other? Let's face it, countless times.

Whether you are an executive leader, sales leader or sales individual, if you make a promise to someone, such as your clients, the consequences of breaking said promise could be devastating.

Let's set aside how this affects your relationship, as breaking a promise will damage your credibility.

“Breach of promise is a base surrender of truth.”
Mahatma Gandhi

So, when you break a simple promise...

  • You may miss opportunities to excel
  • It could damage your client relationships
  • Your clients will refer to you as unreliable
  • Your reputation can trigger adverse results
Keep your promises if you want your clients to perceive you as a reliable and trusted sales professional.

In a world full of busted dreams, broken promises and empty suits... Selling from the Heart becomes the difference maker. It's the commitment one makes to emotionally connect to their clients and future clients.

Why is this so important... it's the human thing to do!

Here is one simple question...

Why can you bring your heart to your personal relationships but leave it at the front door of your professional relationships?

EMOTIONAL CONNECTION, THE PROMISE GLUE

"The essential difference between emotion and reason, is that emotion leads to action, while reason leads to conclusions."
Donald Calne

According to a recent Forrester report, emotion is the most important driver behind the client experience.

For a moment, think about how broken promises adversely affects the client experience.

According to the results of Iterable’s Holiday Quick Poll, 83% of those polled indicated that they were more likely to purchase from a brand that they have an emotional connection with.

Let's replace the word "brand" from the statement above and add in "sales professional" - of those polled indicated that they were more likely to purchase from a sales professional that they have an emotional connection with.

No question about it, emotions play a part in sales. There's the emotional side of your clients and the emotional side of salespeople.

I believe when you are emotionally connected to your clients, you will feverishly act upon your word. Why? Well, it's quite simple, you do not want to let them down. You're invested and they are invested.

Let's take a quick break from reading this...

I would like for you to grab a sheet of paper and a pen. Now, I would like for you to think about your client relationships as well as the potential new opportunities you're working on... And I would like for you to write down the following...

When I break a promise, as little as it might be, how does this affect my ability to foster:

  • Connection
  • Satisfaction
  • Differentiation
  • Trust

If you want to drive exponential sales growth, then I encourage you to get to the heart of what matters with your clients. And stop breaking your promises!

What concerns me is the vast amounts of mediocrity running rampant throughout the sales world.

Average salespeople are a dime a dozen

Truly original, creative thinking, sincere, heartfelt, genuine and trustworthy professionals are hard to find.

This is why Selling from the Heart has struck a chord inside the sales world. It is about bringing honor, dignity, respect and nobility back to the sales profession.

Heartfelt professionals stand out. They are leaders: they build relationships, they connect, they cast vision, they motivate people to take action, and they ooze integrity.

It's about having the heart to rise up

Authenticity, congruency, and keeping one's word in a world full of sales fakes is sorely lacking.

If you're your authentic self, you have no competition

Are you ready to become the change maker?

What makes these sales professionals different from all the other sales reps?

They keep their promises. They stay true to who they are. They are congruent. They see the big picture. They are heartfelt, genuine and they give a rip!

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SELLING FROM THE HEART, PROMISE KEEPERS

A selling from the heart professional is committed. They are all in!

Ecclesiastes 5:5 (ERV) says “It is better to promise nothing than to promise something and not be able to do it.”

Therefore, if you know in your heart that you aren’t going to do something, then don’t say you are.

What characterizes these heartfelt professionals? They are promise keepers.

THEY ARE AUTHENTIC TO THE CORE

Authenticity is one of the biggest challenges for salespeople in a profession riddled with unscrupulous, fake and disingenuous sales reps; that quite frankly many despise. However, authenticity separates sales professionals from sales reps, and this is what your clients crave!

Authenticity is about being congruent. Does your walk match your talk? This directly affects your ability to keep your promise.

It's about moving from being seen as untrustworthy to being seen as authentic, genuine and trustworthy. This all starts with simply keeping your promises.

This requires vulnerability. You must be willing to get vulnerable with yourself. To build relationships and change the way people think, you need to understand who you are and what goods you bring to the table.

If you struggle to connect to the emotional side of who you are, you will struggle to connect to the emotional motivators of your clients.

Authenticity requires self-knowledge and self-awareness. A Selling from the Heart professional accepts their strengths and weaknesses. They are accountable to themselves.

They are deeply connected to their values and desires. They act deliberately in ways consistent with those qualities.

Plain and simple, at the core of a Selling from the Heart professional lies one word... CARE!

Never trade your authentic self for approval and never break a promise

THEY ARE FULLY PRESENT

A Selling from the Heart professional is self-aware and is highly capable of moving from being disconnected to being present in the moment.

A Selling from the Heart professional continually works to hone in their craft. They are not lost in the anxiety about hitting quota or where the next meeting may come from, they are present in the moment.

In client meetings, they connect through intentional and active listening.

How many in sales are present in the moment during their client meetings?

Unfortunately, many in sales are not present. You all may be present in your meetings but how many of you are truly present in your conversations?

I believe this is why many are breaking promises and not acting upon their word, many are simply not present in conversations, nor are they truly listening.

Being present in the moment is all about showing you care!

Give your clients the gift of being present

THEY ARE PROMISE KEEPRS

These professionals are lovingly firm with their words, and they are intentional.

They say what they mean, and they mean what they say. It's that simple.

Matthew 5:37 (ERV) tells us, “Say only ‘yes’ if you mean ‘yes,’ and say only ‘no’ if you mean ‘no.’

If you make a promise, keep your promise!

When you say you’re going to do something simply act on it!

Never make a promise you can’t keep. Keep every promise you make and only make promises you can keep. When you keep your word, you’re a person of integrity.

Integrity is about being faithful to the words you speak and the promises you make to your clients.

FINAL THOUGHTS

Your promise leads to an expectation, and that expectation leads to prediction. And this what is going on inside the minds of your clients.

So before making promises, however minor it may be, consider the long-term impact this will have on your reputation.

As we wrap up our time together, please reflect as I ask you:

  • What have you promised to one of your clients lately that you have yet to fulfill?
  • What's preventing you from accomplishing the thing you promised?

Remember, following through and keeping your word matters.

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Welcome to the Selling from the Heart podcast with we chat with Justin Clark, the Vice President of Business Development at EVI Industries. When you have a genuine care for customers, whether they receive your good intentions or not, the outcome of your relationship does not matter.

Being real flows as well when you are a leader at the helm of a sales team. Justin shares how he took feedback and how this improved his relationships, and how "confident uncertainty" became their rallying cry through COVID. Justin also emphasizes the need for white space to develop genuine interactions with teams.

HIGHLIGHT QUOTES

How to draw the line with too much authenticity - Justin: "We don't give our pearls to swine, meaning we don't have to tell everyone all of the best things that we have in our life. However, connecting with our team so they recognize what's going on with you as a person in general."

Gain credibility with one-on-ones with your team - Justin: "Don't miss them, don't constantly reschedule them, don't make them they need to be important for the team but you are so busy that you're constantly—they need to be on your calendar and truly important or don't have them because that credibility that you're hoping to gain will go out the window."

Be-Do-Have is the secret to getting what you want - Justin: "In The Strangest Secret, since 1950, pre-podcast, they're talking about Earl Nightingale, we are what we think about. So Be-Do-Have. If you want to be it, start doing it, and before you know it, I promise you, you will have it."

Connect with Justin and get his ebook:

LinkedIn: https://www.linkedin.com/in/vpofsales...

Website: https://www.justinleadership.com/

Learn more about Darrell and Larry:

Darrell: https://www.linkedin.com/in/darrellamy/

Larry: https://www.linkedin.com/in/larrylevi...

Website: https://www.sellingfromtheheart.net/

Got a video about how you sell from the heart? Share it by texting VIDEO to 21000.

Selling from the Heart Experience tickets available HERE

https://sellingfromtheheartexperience...

Please visit WHYINSTITUTE.COM

https://whyinstitute.com/

Please go to WORKBETTERNOW.COM

https://www.workbetternow.com/

Click for your Daily Dose of Inspiration

https://www.sellingfromtheheart.net/d...

Check out the 2023 Authentic Selling Challenge

https://authenticsellingchallenge.com/

Get your Insiders Group FREE PASS here

https://www.sellingfromtheheart.net/f...

 
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This Week in the Copier Industry 5 Years Ago

This Week in the Copier Industry 5 Years Ago

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This Week in Copiers Five Years Ago

Third Week of April 2018

Purple Modern Professional Web Designer LinkedIn Banner

Real Copier Sales

It was almost two weeks ago when I met with a net new client.  The interest from the client was for a wide format MFP to replace two HP inkjet plotters, one working and one non working.  At the end of the meeting I was told he would get back to me tomorrow with a decision because he wanted to discuss the finance terms I provided with his accountant.  It's now been two weeks of a couple emails back and forth with the client telling on one occasion that he was swamped.  My latest follow up on Thursday did not get a response.  Of course my fear is that he is getting other quotes and that's the first thing that comes to mind.  On the other hand he could be swamped and has put the decision making on the back burner.  Would love to hear from others for the next step?

Enjoy these awesome copier threads from 5 years ago

Konica Minolta Celebrates Print Panther’s Big Win at the 2018 FSEA-IADD Joint Conference Gold Leaf Awards

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Contact: Konica Minolta Business Solutions (Canada) Ltd. Rebekah Fougere, Vice President, Client Services Think2Grow Marketing for Konica Minolta Business Solutions (Canada) Ltd. 647-987-2127 rebekah.fougere@think2grow.com Print Panther Christine Yardley, VP Sales Marketing 905-842-8555 cyardley@printpanther.ca MGI USA Inc. Kevin Abergel Vice President of Marketing Sales +1 321 751-6755 k.abergel@mgiusa.com
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IT Weapons, a division of Konica Minolta Canada, Named One of 2018 Tech Elite Solution Providers by CRN®

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recognized by Brand Keys as the #1 Brand for Customer Loyalty in the MFP Office Copier market for 11 consecutive years. Konica Minolta, Inc. has been named to the Dow Jones Sustainability World Index for six years in a row. We partner with our customers to give shape to ideas and work to bring value to our society. For more information, please visit www.konicaminolta.ca and follow Konica Minolta on LinkedIn , YouTube , Facebook and Twitter (@KonicaMinoltaCA) . Press Contact: Rebekah Fougere, Vice
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Xploration® 18: Ricoh's Commercial & Industrial Printing Business Group enables customer success

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efficient mailing processes, starting with choosing to skip the meter and present directly to the United States Postal Service (USPS). Attendees will have the opportunity to learn how to drive efficiency gains and savings in their operation, government or otherwise. For details on Ricoh's full line of production print products, services and solutions, please visit https://www.ricoh-usa.com/en/p...-industrial-printing and join the conversation on Facebook , LinkedIn and Twitter using #LookAtRicoh
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Lead for Wide Format Printer/Copier/Scanner in Kansas

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click image for url link
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Xerox Partners with PrintReleaf to Help Customers Reach Sustainability Goals

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PRESS RELEASE For Immediate Release For more information, contact dmason@printreleaf.com Xerox Partners with PrintReleaf to Help Customers Reach Sustainability Goals Denver, Colorado, USA, April 16, 2018 - -Xerox Managed Print Services (MPS) customers will have the opportunity to contribute to the reforestation of global forests through Xerox's new partnership with PrintReleaf. Based on a theme of "You print one, we'll plant one ," PrintReleaf leverages paper usage reporting and equates the
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Solutions, software, print rules, how is the going for everyone?

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Is anyone have any real traction with cloud applications that run on the copier for SMB accounts. How about print rules for SMB accounts?
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Toshiba Recycles Record Amount of E-Waste in 2017

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imaging consumables including inkjet cartridges, laser toner cartridges, drum units, copier bottles and more. Using state of the art materials separation processes, all cartridges are recycled with zero waste to landfill. Close the Loop is committed to the principle of managing its operations in an environmentally responsible way. For more information, please visit http://www.closetheloopusa.com . Follow Toshiba: Facebook: www.facebook.com/ToshibaCopiers Twitter: @ToshibaMPS LinkedIn: http
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Ricoh Canada marks a decade of supporting renewable electricity with Bullfrog Power

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million kilometres driven by an average passenger vehicle.1 "We're delighted to celebrate Ricoh's tenth anniversary with Bullfrog Power alongside the company's global commitment to the RE100 to use a minimum of 30 per cent renewable energy by 2030 and 100 percent by 2050," said Ron Seftel , CEO, Bullfrog Power. "By committing to help transition to a low-carbon economy, Ricoh Canada is demonstrating the kind of action we need to see from more businesses in Canada and around the world." Through the
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Xerox Awarded Contract for Public Sector Agencies Available Through National IPA Purchasing Network

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NORWALK, Conn.--( BUSINESS WIRE )--Government agencies and educational institutions nationwide can now purchase transformative document technology and document management solutions from Xerox through a new agreement awarded by Region 4 Education Service Center and made available through National IPA. The agreement makes it simple for agencies to purchase Xerox offerings ranging from single function desktop printers to high end digital presses, flexible managed print services, innovative
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Oxbow the Largest Reseller of Xerox Equipment in Cape Town

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Operational since 2003, Oxbow is a renowned company, situated in Cape Town. This company specialises in the sales and services of the Xerox office automation machines. Being a dynamically proactive and passionate company, it provides high-end services that have made them as one of the most popular resellers of Xerox equipment in South Africa. The core focus of this company remains on providing the best services to their clients. Mission of the company Oxbow is renowned for its dynamic nature
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5th drupa Global Grends Report Reflects Positive Mood in Printing Industry

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April 2018 FOR IMMEDIATE RELEASE Press Contact: Anne Meerboth-Maltz Tel. (312) 781-5185 Fax (312) 781-5188 Email: ameerboth@mdna.com Messe Düsseldorf North America 150 North Michigan Avenue Suite 2920 Chicago, IL 60601 5th drupa GLOBAL TRENDS REPORT REFLECTS POSITIVE MOOD IN PRINTING INDUSTRY The 5th drupa Global Trends Report will be released end of April 2018. Printers and suppliers from the majority of market sectors reported growing confidence in their companies’ economic
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LaserCare Technologies: Introducing the HP LaserJet A3 Managed MFP Copier Line

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misfeeds, includes a pull out keyboard, embedded OCR and up to 240 super-fast images per minute scanning speed. Smart Device Services (SDS) maximizes uptime and minimizes downtime. LaserCare ( www.lasercare.com ) is one of the leading independent nationwide providers of Managed Print Services to help companies control and reduce printing costs. Over the past 30 years, Lasercare has been responsible for over three billion printed pages for clients, and is a carefully selected HP Managed Print Premiere
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Inkjet printhead manufacturer appoints new president and CEO

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Inkjet printhead manufacturer appoints new president and CEO April 19, 2018 Ricoh, which manufactures industrial inkjet printheads for textile, sign and graphic presses, among other applications, has appointed Joji Tokunaga president and CEO for its operations across North America. Tokunaga has 33 years’ experience in sales, marketing and management. In his new role, he will spearhead Ricoh’s North American team’s efforts to support customers and dealer partners with new growth strategies
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Now, if I were a dealer principal and Authorized for Ricoh, I would be pissed! Selling this technology aka box to Kyocera helps no dealers or Direct. This now allows Kyocera to have a complete line with black MFP's. Another rumor has surfaced that Kyocera will soon be relabeling the Ricoh Color Production devices also. Suppose to happen by the end of the third quarter 2018. Those rumors do have their way of coming true. Again, just a rumor
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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I sell in the largest market in the US. I have competition from two Mega dealers and every Direct Branch in my territory. It was some cool that Kyocera nor Toshiba could play in that production space. Just add another competitor to an already bloodied battle field for product. Wonder what the execs@ Ricoh have to day about this at the upcoming Ricoh Convergence in Vegas. Wish I could be there, however our dealership only takes the brown nosers.
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Canon Business Process Services Receives Honors in Four Distinguished Judging Categories in the 2018 IAOP Global Outsourcing 100

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, Debi Hamill . "We are proud to recognize Canon Business Process Services for being among the highest rated companies in customer references, company awards and certifications, programs for innovation and corporate social responsibility." Highlights of Canon's distinguished judging category honors include: Customer references as demonstrated by the value being created at Canon's top customers Awards and certifications as verified through industry recognition and relevant organizational and
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Konica Minolta Awarded More than S$400K Contract to Digitise More Than 7 Million Records for a Public Agency

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SINGAPORE - Media OutReach - April 17, 2018 - Konica Minolta Business Solutions Asia (Konica Minolta), an integral value provider in enterprise content management, has been awarded a contract by a public agency to improve its operational efficiencies and accessibility of records via digitisation. Konica Minolta will assist the agency to digitise more than 7 million images of old records as well as validate and update the records with on-site services.These old records are held in the form of
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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That is crazy. I wonder when Ricoh will release this information to employees and dealers since Kyocera is sharing on Facebook.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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All Ricoh is doing is whoring it out to make a dollar. It pissed me off bad when they did that with Toshiba several years ago and we started running into 65/75 ppm color boxes that were Ricoh's.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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I'm not a happy camper either. Kyocera should have stepped up and made their own light production equipment. Not to hurt anyone's feelings here but the last time they rebranded Ricohs it was a disaster. The equipment didn't perform. This was A4 equipment however so we will see with this but I won't sell them. I will go to our other brand. Proceed with caution is all I have to say about that.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Art Post posted: Maybe it’s because Kyocera is a client for both Andy and Canatta I'm sure that is the case. Ever notice that neither of them print any of the negative news....
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ProCopy Office Solutions and Laser Options Rebrands to Action Imaging Group in Tucson

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, Action Imaging Group joined the Flex Technology Group of companies to reinforce their market leading position as Tucson’s best and largest office technology provider. Seasoned professionals founded Action Imaging Group (AIG) in 2006. Having decades of experience in the office automation industry, they are now able to provide businesses all around Southern Arizona with leading edge office technology with greater scope. We are a provider of Ricoh, Canon, Xerox and HP products. Their specialties are
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On the road printing

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Have a prospect who does home inspections. He wants to be able to print from the jobsite with his mobile phone. He also wants to scan documents from the jobsite. We market Ricoh Kyocera ...... any suggestions?
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Lead for 50 plus Copiers in Illinois

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Click image for url link
Topic Premium

Lead for 130 plus Copiers in California

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Click image for url link
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China refuses to approve SK hynix-Toshiba deal

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By Kim Yoo-chul In the latest standoff over attempts to purchase Toshiba's NAND flash memory chip business pursued by a Korea-Japan-U.S. consortium, China's regulators are seeking more protections for Chinese companies before approving the proposed purchase of the Toshiba unit. That may jeopardize the consortium's mega bid to close the deal, sources familiar with the issue told The Korea Times by telephone, Monday. "They were saying the consortium's proposed purchase of Toshiba's NAND chip
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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I was hoping to see some pics also. Did anyone take pics from the recent Kyocera Dealer Meeting?
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Found one, yup it's Ricoh
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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You might see some Kyocera product in Vegas. Who knows but I'm sure Kyocera gave up something to have access to the technology.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Kyocera is really boasting about this announcement like they have developed something revolutionary. Give me a break! Cannatta and Slawetsky are eating it up as well.
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Maybe it’s because Kyocera is a client for both Andy and Canatta
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Re: On the road printing

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You might look into Ricoh's "Mail to Print". This is where you can assign a working email address to the copier and email an attachment to the copier. The attachment automatically prints when the email arrives. You don't need to be on the network (you could be in Hong Cong : and you don't need an app or driver. Some rules... the MFP has to have the Fax Option and the email can only have one attachment and the attachment has to be a pdf, jpeg or tiff. I just set this up at the office for a
Comment

Re: Memoirs of a Copier Sales Person "Why We Still Knock on Doors"

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Nice work. Hope it generates a number of placements. Have a great day.
Blog Post

Attention All Executives: Three Critical Ways Sales Reps Help (or Hurt!) Your Company's Brand Image

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fullycommitted to helping your sales team integrate social aspects and modern strategies intoyourcurrent sales processto grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! I'm writing a book. The title is Selling From the Heart! I'm pouring my heart into every page of this book and I think you're going to love it. Enter your email address here in this hyperlink and you'll be updated as the book is released
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Any update on this? Pictures ?
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Re: Kyocera to rebadge Ricoh MP Pro 8200EX?

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Don't worry we aren't fooled into thinking these are some great thing either.
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Re: More Samsung to HP Transition Items

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fisher posted: Wow. I wish that had been our experience. Its been a disaster and our rep who is no longer with the company was pretty useless. Perhaps that's why he's no longer there. Whole process has been a mess. We've taken on other brands in the past like Kyocera and Samsung when they started out and the reps in those instances were chomping at the bit to get us ramped up and selling their product. Not HP. I think the HP name would open a lot of doors and I'd love to get rolling with it but
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Lexmark Introduces New Generation of Mid-Range Monochrome Products

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multiple tasks so users can send a fax while they print, for instance. Ease of use: e-Task, Lexmark’s award-winning***, tablet-like interface, provides easy access to powerful, time-saving solutions like Scan Center and Shortcut Center, enhancing productivity, accessibility, energy savings, and user experience. Connectivity: Innovative connectivity options also boost productivity by integrating with networks, mobile users, and even cloud storage, meeting a wide range of user needs from standard
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Scan to Google Drive

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I have a school board that wants to scan to Google Drive from there fleet of Ricoh MP5054 MFP's. I see that ICE Education has the ability to do this. Is there any other way to scan to Google Drive without using ICE?
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Lead for 3D Printer in Utah

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Brother launches QL-1100 label printer range

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Brother UK has launched two new label printers to help resellers support businesses in improving efficiency and productivity, particularly in the growing e-commerce market. E-commerce is expected to grow to 18.5% of total retail spend by 2022 and, as customer demand grows, the new QL-1100 series is designed to help busy workers cut time and improve organisation when producing shipping labels. The two new label printers – the QL-1100 and the QL-1110NWB – are able to print the exact size of
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Re: How HP Views the A3 Copier Market

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I sell A3 copiers every day and expect to do so 10 years from now. I might have to walk back a bit SMB buyers fears about security. It was revealed today that State actors like Russia (with vast funds and skills) are actively probing for weaknesses in IT infrastructure to conduct espionage and steal intellectual property. http://thehill.com/policy/cybe...-on-internet-devices A good copier sales rep sells fear part of the time to his clients. I do not think that HP solely occupies the high
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Re: Scan to Google Drive

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You should be able to set it up as a direct scan to folder. Just put in the path to shared google drive folder that is located on a pc. You can then scan to that folder only. Using ICE you would be able to see all of the folders that are in Google Drive.
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Mosaic NetworX Partners with WTG to Bolster SD-WAN as-a-Service to Channel Partners

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LARKSPUR, Calif., April 17, 2018 (GLOBE NEWSWIRE) -- Mosaic NetworX , a leader in SD-WAN as-a-Service, and WTG , one of the world’s largest telecom, Internet, wireless and cloud Master Agents, today announced their partnership. This partnership addresses the channel opportunity for high-growth demand for SD-WAN as-a-Service. Mosaic will jointly engage with WTG sales partners to provide fully managed, turnkey SD-WAN services. This collaboration presents huge selling opportunities for channel
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Re: Xploration® 18: Ricoh's Commercial & Industrial Printing Business Group enables customer success

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Any new product launches at this? c7200 and c9200 should be soon I would think.
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Re: How to Beat HP's New PageWide A3 MFP's

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It should be obvious to all that the toner based print industry is very mature. Another A3 "whiz-bang feature rich" toner based copier is not going to set the world on fire. LED printers with page wide print heads using toner have some good talking points but to me did not set the print world on fire. Some manufacturers even stepped back from LED to laser. I predict in the next 24 months, inkjet based "Page-Wide" A3 MFP printers will start to disrupt the industry based upon the big industry
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NEW BUNDLED EDITIONS OF AGENTDEALER

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contains the configuration rules engine and will soon be adding eSignature. The Premier Edition has also bundled "Best Practice Training" sessions to drive high user adoption. Review NEW Editions on our NEW website: www.AgentDealer.com “Our goal is to help salespeople to have more deals to win each month. With these NEW Bundled Editions, we can include tools that help reps toachievea higher sales velocity, allowing them to find deals faster and close quicker, giving the salesperson time to find
 
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Hacked

Todays Hacked!

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Hacked!

4/13/2023

Have you been hacked?......Have you been hacked? Find out what to do if you think you're the victim of a cybercrime. Start. Share on. Was this information helpful?

Phone hacking: Five signs to check for Android users -....Hacking of a phone is more commonplace today than it ever was before, and a check online shows that devices powered by the Android operating system are still far more vulnerable than its counterpart, the iOS

Collegedale, Tenn., Has Computer Systems Hacked, Restored - Government Technology.......Data from the city of Collegedale was leaked this week after the city's computer systems were hacked, a spokesperson said. "Safety measures were in place that allowed the city to quickly recover the data and restore all its systems," spokesperson Bridgett Raper said in an email Tuesday. "The city is continuing to work with its IT provider to assure all data has been accurately restored."

Is Your Site Acting Strange? 29 Signs A Website Is Hacked ....Is your website misbehaving or has it been hacked? It can be difficult to determine the difference between the two. Malware infections are designed to remain hidden for as long as possible, leaving website owners confused about the state of their site. Some malware is even configured to only appear to users coming in from Google, making it nearly impossible to detect.

The Hacking of ChatGPT Is Just Getting Started -.....It took Alex Polyakov just a couple of hours to break GPT-4. When OpenAI released the latest version of its text-generating chatbot in March, Polyakov sat down in front of his keyboard and started entering prompts designed to bypass OpenAI’s safety systems

Info of More Than 2,000 Modesto Employees Potentially Hacked - Government Technology.....The personal information of 2,280 current and former Modesto employees may have been accessed in the recent ransomware attack on the Police Department's IT network

Ukrainian hackers say they have compromised Russian spy who hacked Democrats in ... .....A group calling itself Cyber Resistance says it had stolen correspondence from Lt. Col. Sergey Morgachev, who was charged in 2018 with helping organize the hack and leak of emails from the Democratic National Committee and the Clinton campaign

LockBit 3.0 Posts Dubious Claims of Breaching Darktrace Cybersecurity Firm - HackRead....LockBit 3.0, a notorious ransomware gang known for its high-profile and some time making up attacks, has claimed to have successfully hacked, prominent Cambridge, United Kingdom-based Darktrace cybersecurity company

-=Stay Safe=-

 
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Hacked

Today's Hacked!

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Hacked!

Ukrainian Hackers Compromised Russian Spy Who Hacked Democrats In 2016 ....Morgachev's inbox could potentially hold insight into Russia's hacking operations, including the operation against Clinton and the Democrats.

1M+ WordPress Sites Hacked via Zero-Day Plug-in Bugs - Dark Reading......1M+ WordPress Sites Hacked via Zero-Day Plug-in Bugs. A wide-ranging campaign to inject malicious code into WordPress-run websites has been ...

Collegedale computer systems hacked, data restored - Chattanooga Times Free Press.....Data from the city of Collegedale was leaked this week after the city's computer systems were hacked, a spokesperson said.

Canada Vows More Military Aid for Ukraine as PM's Website Hacked - USNews.com....By Ismail Shakil and Steve Scherer. OTTAWA (Reuters) - Canada on Tuesday imposed new sanctions over Russia's invasion in Ukraine and pledged fresh ...

Sheriff's Department hacked | Big Bear Grizzly....Sheriff's Department hacked. Staff Reports. Apr 12, 2023 12:00 AM. The San Bernardino Sheriff's Department, Public Affairs Division announced ...

Israeli spyware firm QuaDream developed tools for hacking across 10 countries: reports....Citizen Lab said in its report it had been able to identify a handful of civil society victims whose iPhones had been hacked using surveillance ...

Hacked videoconferencing firm 3CX says North Korea behind massive intrusion | NK PRO.....Hacked videoconferencing firm 3CX says North Korea behind massive intrusion. Company cites researchers' 'high confidence' that DPRK target MacOS ...

PasswordManager.com Survey Finds Nearly Half of Workers Have Hacked Former .......PasswordManager.com, a dedicated resource for password security and internet safety, has published a recent survey report that examines the prevalence of former employees accessing and using company passwords after they leave their jobs. The study also shares insight into the top reasons workers ..

-=Stay Safe=-

 
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Power MPS

How The World Came To Run On Ink And Printing?

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Today we take for granted that we can print any document we wish from pretty much any device we want at the click of a button – even while working remotely. We have to face it – in today’s society, it is impossible to be completely printer-less. Our shipping labels, boxes, driver’s licenses, credit cards, stamps, and money are all printed. Despite the initial excitement over ebook technology, print materials continue to outstrip sales of digital copies. In 2020, printed editions accounted for around 80% of total book sales.

The truth is that printing is an essential building block of modern society. It is supported by a rich history that has improved worldwide literacy rates, increased communications and recorded data, and paved the way to modern computer printers and copiers across the business corporate environment. All of these changes have increased the need for managed print services to enable companies to more efficiently manage all of these devices across their in-office and remote staff scenarios.

But how did ink and toner come to dominate the business and home device printing world that we know today?

Where it all began

Ancient history of printing

The first invention that we can classify under a version of printing was over 5,000 years ago, in the era that saw the wheel invented. Around 3,500 BC in the southernmost part of Mesopotamia – the land now known as southern Iraq from Baghdad to the Persian Gulf, the people known as the Sumerians used cylinder seals to certify documents that had been written in clay. The seals were round beads carved in reverse, typically around 3-4 inches in length. A single person owned each seal. They were often worn around the person’s wrist or neck as a decoration when not in use.

While the invention of paper is credited to Ts’ai Lun, a Chinese eunuch court official in 105 AD, block printing on paper did not become prevalent until around the 7th century. At this time, Buddhists used the method to create religious texts as ritual items. The oldest known printed book is The Diamond Sutra, a Buddhist text created sometime around 868 AD. Woodblock, and later metal block, printing spread worldwide in the coming centuries, leading to a growth in Buddhism as well as “The Golden Age of Islam.”

“Modern” printing shakes up the game

In Hubei, China, around 1000 AD, a man named Bi Sheng did something unusual. He created individual letters out of clay and baked them into hard, reusable blocks that could be arranged onto an iron frame. Nearly three hundred years later, Wang Chen, a Chinese magistrate, built further on Bi Sheng’s concept by creating a durable wood version of these blocks, built on a revolving table to increase the speed and efficiency of the printing process. [https://www.history.com/topics...tions/printing-press]

The European version of movable type, the Gutenberg press, was invented in 1440 by Johannes Gutenberg. Rather than wood blocks, Gutenberg created more reliable metal printing blocks for each individual letter. The letters were cast using a uniform outer mold that would allow each piece to precisely and uniformly fit together into level lines.

The result was a mechanical device that puts pressure on a customized, inked surface resting on paper or cloth to transfer the ink. The Gutenberg press cut printing times exponentially – reducing the printing time for a 1,300-page Bible from ten years to a single week. Gutenberg himself printed 180 Bibles in less than four years.

However, the inks of the time were water-based – designed for wood and clay, both of which soak up and store pigment in a similar manner to paper. The same inks did not sit well on metal plates, sliding off and creating drips that distorted printing. Gutenberg had to create an oil-based ink, more like a varnish or oil paint that would stay on the plates until pressed onto a flat surface to make his press work. Similar inks, all specially designed to work with specific types of metal components and modern technologies are still used in printers and ink cartridges today.

*Fun Facts: The cost of the initial Gutenberg Bible was equal to around $200,000 in today’s US Dollars.  49 of the 180 Bibles Gutenberg printed still exist today.

Changing The World Through Printing

Despite Gutenberg’s invention, eastern countries such as China, Japan, and Korea still used their original woodblock printing processes for several centuries. But the additional time it took to mass-produce texts with this method did not reduce its impact on the area’s culture and education. In 1600s Japan, the availability of texts contributed to a high literacy rate – with even farmers of the time boasting a 50-60% rate of literacy.

Before the invention of the Gutenberg Press, literacy rates in Europe hovered around 30%. In the four centuries following, the rate climbed to 62%. The increased production of written materials and education spreading from Europe and Asia concurrently created an unintentional intellectual movement across continents. Today the average world literacy rate sits around 84%.

The invention of the printing press did far more than improve literacy rates. It facilitated the sharing of ideas across cultures, which influenced politics, changed religions, and led to vast improvements in technology, education, and society.

Printing Becomes Commonplace

In addition to a movement in education and sharing of ideas, the invention of the printing press also created a larger demand for printed materials such as newspapers, magazines, and books. These items quickly became a popular part of modern society. But it wasn’t for another 300 years when, in 1837, Charles Babbage designed the first mechanical printer, that printing technology became an integrated part of the workforce. Only 31 years later Christopher Sholes would invent the typewriter and suddenly ink, printer, and copier management became a key part of managing any business.

For the next hundred years, the typewriter would see a series of upgrades from large, unwieldy machines to portable electric contraptions. In the late 1950s, these handy machines were coupled with the Xerox copier and, eventually, the Dot Matrix Printer to create documents and then reproduce them en masse for use in a multitude of office tasks. All of this led to a flurry of new printing innovations – aiming to be faster, more accurate, and more efficient. Today nearly every company has a printer, often more than one, and usually of varying sizes, styles, and brands.

Print Management Today And Tomorrow

The rise in office computer printing, copiers, and other print technologies, multi-printer offices has created a challenge for companies in managing their printing materials, machines, costs, and capabilities. The increase in remote workers, companies with satellite locations, and the “paperless” office have only added to these issues. It would not be until 2020, with the creation of PowerMPS, that businesses would have a solution to manage all of their print devices seamlessly. Just as printing and printed materials have become an essential part of our society, print management is quickly becoming a fundamental requirement for efficient office and workspace administration.

More about partnering with PowerMPS here

 
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MSP & MSSP & IT Industry Notes

MSP & IT & MSSP Industry Notes for April 9th, 2023

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IT, MSP & MSSP Industry Notes

Sponsored by

April 10th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Socura Launches Managed SASE (MSASE) Service to Secure the Hybrid Workforce

  • announced the launch of its Managed SASE (Secure Access Service Edge) service in partnership with Palo Alto Networks’ Prisma
  • industry researchers expect SASE to be a $60bn industry by 2027 fuelled by the rise of flexible working
  • A UK Law in December of 2022 allowed millions to apply for flexible working hours

TRG Expands UK and European Operations with Acquisition of Symec Technologies

  • Symec, formed in 2009, is a leading Mobile Technology Solutions and Managed Services company headquartered in Bristol, UK
  • TRG is a global, privately owned managed services provider that manages the full lifecycle of every enterprise endpoint
  • TRG has more than 10 million devices under management, with more than 5,000 customers

Cybersecurity Notes

  • The White House stated it is giving U.S. federal agencies 30 days to delete TikTok app from all government issued mobile devices, due to fears that the Chinese government could use the Chinese app to steal data
  • Russell County Hospital of Kentucky stated that it will spend $2.5 million to implement solution to protect itself from future ransomware attacks.
  • Minneapolis Public Schools of Minnesota notified an unknown number of students that their info was exposed after ransomware attack
  • Los Angeles Unified School District of California notified 2,000 students that their info was exposed ransomware attack
  • Pipefitters Local 537 Union Health of Massachusetts notified 3,000 members that their PHI may have been exposed after cyber attack
  • Bridgewater-Raritan Regional School District of New Jersey notified 3,909 students that their info was exposed after a cyber attack
  • More here

Kaseya’s 2023 MSP Benchmark Report Finds that Automation, Cybersecurity and Integration Top the List of Priorities for MSPs

  • Released it’s 2023 MSP Benchmark Report
  • surveyed more than 1,000 managed services providers (MSPs) from the Americas, Europe, Middle East, Africa and the APAC region
  • About 90% of respondents hailed automation as a crucial technology for their business because it improves efficiency, allows them to take on more clients and generates more revenue by automating common processes like endpoint management, monitoring, patching, ticket resolution and even cybersecurity
  • More than half of the executive (64%) and technician (54%) respondents picked automation, including auto-remediation of tickets, as their top RMM feature
  • In year-over-year comparison, there is 15% jump in respondents who chose cybersecurity as the top IT challenge their clients expect to face this year
  • About 65% of respondents said most, or all, of their clients have asked for cybersecurity advice
  • 90% of respondents agree that integration between core applications is critical to their business. It helps them streamline their processes, reduce duplication of efforts and automate repetitive tasks

Guardz Launches Dedicated Cybersecurity Platform for MSPs ...

  • announced the launch of its dedicated cybersecurity platform for MSPs and IT professionals
  • all-in-one cybersecurity solution, claims to cut operational and licensing costs up to 75%
  • Guardz is a holistic cyber security and insurance solution designed for SMEs

The 20 MSP Announces Latest Round of Acquisitions, Bolsters National Presence

  • The 20's M&A spree began last year with thirteen acquisitions, and has continued in 2023 with six deals closed
  • announced the completion of three more MSP acquisitions
    • UNI Computers (Kansas)
    • CyberSecure IT Solutions (Florida)
    • The Computing Edge (Oklahoma)

IT group swoops for Isle of Man business in third deal since change of ownership

  • Reported on the businessdesk.com
  • Apogee Corporation, has agreed the deal for Argon Business Systems
  • Argon, providing IT-based services, while also having MPS (Managed Print Services) and other PS (Professional Services) capabilities

Emircom selects leading SymphonyAI enterprise AI SaaS solutions to accelerate digital ...

  • announced a partnership with Emircom, the leading provider of information and communications technology (ICT) solutions in the UAE and KSA
  • will deploy SymphonyAI IT and manufacturing solutions to Emircom customers across the Middle East
  • Emircom operates across the Middle East and specializes in system integration and digital transformation
  • SymphonyAI is building the leading enterprise AI SaaS company for digital transformation

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

Rosetta Technologies for Sale

  • Technology Leader in MICR Engineering, Manufacturing & Distribution
  • Founded in 1987, Rosetta Technologies Corporation (Rosetta) is a high-tech niche engineering, manufacturing and distribution business that consistently maintains profitability, vanguard technology and recurring growth. Since 2006, Rosetta stands alone as the sole supplier of Magnetic Ink Character Recognition (MICR) printing technology to Ricoh’s world-wide sales and distribution network
    • Sold through RICOH's World-Wide Sales Force
    • Predictable High Profits & Low Riskls
    • Asking Price:$7,500,000
    • Cash Flow:$1,313,000
    • Gross Revenue:$8,225,000

Apogee Unveils Managed Campus Portal to Deliver Network Insights, Visibility, and Modern Self-Service ITSM

  • Apogee Managed Campus Portal for Apogee Managed Network Services delivers network insights and visibility alongside a modern and agile self-service support experience
  • Real-time network insights enable campuses to offload network operations without sacrificing control
  • Self-service support ticketing and management leverages Apogee investments and expertise in ServiceNow® to improve client agility and efficiency

Get to Know the Latest MyQ X 10.1

Lexmark partners with etherFAX solution

  • Lexmark is part of Ninestar of China
  • etherFAX services now built-into firmware of every Lexmark MFP
  • customers can send documents to millions of etherFAX’s connected endpoints

 
0 comments
This Week in the Copier Industry Twenty Years Ago

This Week in the Copier Industry Twenty Years Ago

·

This Week in Copiers Twenty Years Ago

Second Week of April 2003

DW_P4P_10YearsCloud_BannerAd_500x100px_v1

No words of wisdom today,  just swamped with things at home and things at work.  It's going to be a very busy spring!

Enjoy these awesome copier threads from 20 years ago

Ricoh Bolsters Product Line with.......

Art Post (Guest) ·
products, printers, scanners, digital duplicators and wide format engineering systems. In 2003, Ricoh Company Ltd. received the Gold Medal Award from the World Environmental Center for International Achievement in Sustainable Development. The Gold Medal was given to Ricoh for demonstrating preeminent leadership and contributing to worldwide environmental quality. Information about Ricoh's complete range of products and services can be accessed on the World Wide Web at www.ricoh-usa.com .
Topic

Canon releases NPA

Art Post (Guest) ·
of Canon Inc. (NYSE: CAJ - News), today introduces the Canon Print Server Appliance (PSA), a Windows-Powered Network Print Appliance based on Windows 2000 with the Server Appliance Kit, as the resident operating system. The Canon Print Server Appliance (PSA) is a 1U Rack Mount turnkey server appliance that offloads the printing function from a general purpose server, thereby increasing overall network performance and printer availability uptime. IT Managers can use the appliance for near-zero
Reply

Re: Sell The Solution II

Art Post (Guest) ·
RIcoh Family Group. It takes place every year @ Ricoh Headquarters in New Jersey. Throughout the contest period reps can enter as many solution sales as they want. The only rule is that it has to have at least one digital dupliucator. Points are awarded for each type of additional product that was sold in the order. One particular sale was from Al Wales from SouthEast Office Products in Alpharetta, GA. He packaged a JP8000, TCII, type80 controller, Fax, 1075, wide format analog copier all in one
Topic

CL 7000 n saddle stitch finisher

Art Post (Guest) ·
Date: Friday, April 11, 2003 05:34 PM CL 7000 Product Manager (congrats on your new position!): Why or why can't we have a booklet saddle stitch finisher for the CL7000 or the CMF 7000. Canon has it, Minolta has it, Konica has it, and I'm not sure of the rest of the pack. A church, and association, a small corporation, a print for pay, a college, or school may want to make a booklet. Even if it only makes them at 3 books a minute! We can ot even step up to the plate. Personally, I have been
Reply

Re: Is Ricoh #1 or is Canon?

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It appears the distinction is that the Canon numbers include retail sales of personal copiers and Ricoh does not. Basicly meaning Ricoh Family does the most business with business.
Reply

Re: Minolta (Monica) BETRL gives em 5 *'s

Art Post (Guest) ·
Exceptional Rating". CF3102 and CF2002 The Minolta's newest color copier-printer-scanners have the simplicity workgroups desire and the power and speed to handle workgroup productivity at an affordable price. In addition to 600 dpi x 1800 dpi equivalent resolution, the CF3102 and CF2002 utilize newly developed polymerized toner, which needs no oil for fusing, as well as the unique Minolta Advanced Color Conversion System (MACCS) for more precise reproduction of color tones. Finishing options include a
Topic

Need to hear from Savin Dealers or Savin

Art Post (Guest) ·
What is the best price scenario to a end user in a church for a 28 ppm color printer w/duplexer? I need to know if the customer is telling the truth! Art
Topic

Canon Rolls Out New Office Imaging Product Line

Art Post (Guest) ·
This system was shown at the AIIM/Print On Demand Show in NYC last week. I saw prints that we great, although I tend to believe most prints are great when there is nothing to compare them to. There was no banding of color, photos were ok and text was good. However, documents we saw were printed on high end stock. I would have liked to have seen what this system would do on regular bond. I asked and they claimed, they only had this type of stock for this system. 2:46 PM EST Mon., Apr. 07, 2003
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New Sharp FO-DC500 Super

Art Post (Guest) ·
SHARP Electronics Introduces The FO-DC500 Super G3 Document Communication System Sharp Electronics Corporation has introduced the new FO-DC500 Super G3 Document Communication System, the newest model in Sharp’s line of advanced facsimile-based solutions. Powered by a 16 page-per-minute engine, the FO-DC500 is completely modular, which is ideal for any growing business. With network scanning, network printing, web-based management, and remote diagnostics, the FO-DC500 offers a broad range of
Topic

Price on 1022/1027 with print only raised $800!!!

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I'm just finding out that the Type 1027 Print DIMM was discontinued March 31st. Did anyone get notification of this? On a seperate but related note...Ricoh has introduced a Print/Scan Kit for the 1022/1027 and the 1035/1045 that includes NIC and 64MB Memory but no reduction in cost from the items purchased seperately. Purchasing the items seperately will eventually not be an option. I get the impression that this is Ricoh's way to force memory at Ricoh's $300 price and eliminate $25 3rd party
Topic

fax option on 1232sp

bmiller (Guest) ·
Hey Art, I hope the weather is better up there this week than last thursday and friday. Anyone know if you add the fax option and an xtra g3 interface if you can have 2 seperate RTI's and TTI's or will the machine just go to an open line? Thanks for your help
Topic

700 Print User Codes

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Is there any way to track prints by user code in an Aficio 700 using the peerless controller? I can't seem to make it work. Thanks Graham
Topic

PostScript Printing Problem!!! HELP!!

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I have a customer with MAC OS 8 and 9 on their systems and a new 1055 with a PS option installed. Whenever they print to the 1055 and try to print mulitple copies of a document they get the first copy then they get a postscript error and it won't print the subsequent pages. Any insight on this?? Thanks Graham
Topic

Xerox & Kofax

Art Post (Guest) ·
-site scanning and document capture applications. The integration of Xerox's and Kofax's services and solutions will enable organizations to scan unlimited numbers of documents either on-site or to Xerox's imaging and repository facility in Hot Springs, Ark. Xerox Global Services was named a Kofax National Certified Solutions Provider as part of the expanded partnership. Xerox will sell and support Kofax's data and document capture offerings. Kofax has been a Xerox Premier Business Partner since
Reply

Re: GEM Promo Pricing

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I have e-mailed Barbara Lindley asking for Ricoh GEM/GSA Promo pricing; without a reply. I checked yesterday on ROL and it is not listed. I don't know about you guys but if we treated our customers and ran our business they way Ricoh does it wouldn't be neccessary to be a member of this site any longer;-/ It was kind of interesting to have watched Xerox decimate their customer/dealer base and now Ricoh seems to be heading down the same path.
Reply

Re: Price on 1022/1027 with print only raised $800!!!

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The Type 1022/1027 Printer/Scanner Kit #001498MIU just showed up on the last Pricing dated Feb 28th and didn't have any kind of explanation. I called Ricoh Customer Service (Lainee Rountree in case she handles your account also) and was given the rundown on the new "Kit" and the fact that the Print DIMMS had been discontinued March 31st without notice. She volunteered to send me documentation but I haven't seen it yet.
Reply

Re: 3800cmf and a fourth paper tray?

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The problem is when you add the copier feature to the print drivers, the print drivers and I believe the operation panel won't recognize the 4th drawer.
Reply

Re: 1060 Scanning and OCR

Art Post (Guest) ·
disk.... and then their system halted. ( I thought, one of those days). I restarted the system and then inserted the Textbridge 11. It installed in a few minutes and then went into a self test mode. It found the Ricoh TWAIN driver and then tested the connection from the 1224/1232 to PC. It worked, we then scanned a 5 page doc, the textbridge software is awesome (I figured it out). It was three steps to OCR and then open in a rod doc for final editing! I then tried a test with a pre printed form
Reply

Re: Price on 1022/1027 with print only raised $800!!!

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I have a promo cost of $573 for this option. (Print Scan DIMM, Network Card, 64MB RAM). Even if they do raise it to the $855 - after offering it at $573, I would imagine promos would continue or there will be a riot - but at $855 for the package, it is less than the printer only option with the two additional pieces that are necessary anyway (unless you get your memory elsewhere, then it is a little more).
Reply

Re: GEM Promo Pricing

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Well, they are still accepting orders using GEM Promo for qualified accounts. I just sent one in last week, and it went through. What I heard was that the Gov. people through a fit because Ricoh was allowing special pricing reserved for them to be used by "normal" customers. In order to meet the Gov's requirements, Ricoh can not offer the special Gov pricing to "normal" customers. Makes sense to me.
Reply

Re: 6513 and glossy postcard stock

Brad (Guest) ·
We have had success using 10 and 12pt. King James Cast coat paper from the bypass. I reccommend printing on the non gloss side first.
Reply

Re: PostScript Printing Problem!!! HELP!!

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Nope, it's maxed! Looks like it was a print controller firmware issue
Reply

Re: OCE TDS 400

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Postermode uses about 100% more toner than a normal print and is used for... guess what? Posters! Seriously, you use this if you have large areas of black fill, it will make the areas fill in much better. It does not affect the speed of the engine.
Reply

Re: fax option on 1232sp

bmiller (Guest) ·
thats what i thought, but I can not get the fax options to operate seperatley. I need to business's to share one device w/ two seperate fax options and two seperate phone lines... If anyone knows, please let me know how it is set up.....
Reply

Re: fax option on 1232sp

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This isn't much help but on the Fax 5510L with the two G-3 modems you can input two separate RTI info.
Reply

Re: 1224/1232 BEWARE

Gregory (Guest) ·
No Kidding! Ricoh says 1200 per CYMK. One of my clients used the black within 520 pages. Color is still running. Definitely sell supplies with the order!
Reply

Re: TR MicroPress & Aficio 1060 & 1075

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Didn't I read last week that TR for the 1075 was launched by Ricoh.
Reply

Re: TR MicroPress & Aficio 1060 & 1075

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I haven't seen anything about this. No news as of today on the Ricoh and Aficio League sites. It is really frustrating when you have customers that have been waiting months to see these...
Topic

which software?

mug (Guest) ·
Application: The pre-printed forms are in red. The customer fills out the information in black text along with some handwriting. The customer only wants to capture the black text/handwriting data. They like to leave all the areas in red out. Is there a software that determines what to OCR?
Topic

RMAP Ship-Ins and Discounted Service

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Is anyone else having an issue with Ricoh RMAP ship-ins? We get ship-ins with 30-38% discounted service from Ricoh & RBS. Ricoh has threaten us stating if we do not accept these we will not be allowed to ship-out to other areas. And to add insult to injury Ricoh states, in writing, we can not deviate from the published RMAP service pricing...but they can! Although I just heard about an RBS location that refused a Ricoh Corp. ship-in on the basis the heavily discounted service rate was not
Topic

RPCS Drivers

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Is there any reason that the RPCS print drivers will not recognize staple and punch units without the use of SmartNet Monitor for client? This is a major issue as there are not many network admins who what to install a separate utility on their server to handle this. We have been using PCL drivers for server based installs for this very reason since they DO find the staple and punch. Any input? Thanks Graham
Topic

OCE TDS 400

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Up against the Oce TDS400. Some differences I have... Speed, Quality of Scan, Save Space, Print on page not raised, etc. I notice that the Oce has two print quality modes, normal and poster. Does anyone know the difference between these and if one slows the print speed down?
Topic

PostScript Question

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I noticed on the 1015/1018/1018D that one of the notes by the Postscript option states that the postscript is required for apple and UNIX printing. I knew it was required for apple, but not for UNIX. Here is my observation and question. None of the other machines have a note by the postscript regarding UNIX. Do we need the postscript option, say on a 1060 also, if they are going to print from a UNIX environment?
Topic

What accounts qualify as a GEM acct.?

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There has been some discussion and confusion as to what accounts exactly qualify for GEM Promo pricing. The answer is any account that qualifies as a GEM Acct.. Attached is a document from Ricoh's DMAP pricing which states what are and are not GEM accts. This chould clear up any confusion. In short, any school, religious institution, or ANY 501 (c)(3) tax exempt entity qualifies
 
0 comments
This Week in the Copier Industry 15 Years Ago

This Week in the Copier Industry 15 Years Ago

·

This Week in Copiers Fifteen Years Ago

Second Week of April 2008

DW_P4P_10YearsCloud_BannerAd_500x100px_v1

Real Copier Sales

What I have learned that makes a big difference in how I continue to make quota each month. Read the quotes posted here on the p4p. This site has probably 1000 years worth of experience right here at your fingertips. I can't begin to tell you how many times a day I will log on to find an answer to a question. Art keeps such a history of posts that covers virtually any problem or question you come across.  read more here

Enjoy These awesome copiers threads from 15 years ago

Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Art Post (Guest) ·
stronger as a result." Upon consummation of the transaction, DOIC will become a wholly-owned subsidiary of Konica Minolta, and will maintain its current offices in St. Petersburg, Florida and elsewhere. Konica Minolta will supplement the product mix including network-ready multifunctional products (print, copy, fax and scan all in one system) and network printers in DOIC markets beginning in mid-2008. DOIC will continue servicing its customers with its highly trained sales and service teams. Frazier
Topic

Konica Minolta and Oce' Strengthens Buisness Alliance

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Office printing systems: Konica Minolta will supply its products to Oce on an OEM basis, from its entire product line. Production printing systems: Both companies will supply products to each other on OEM basis. For the joint developed products, each party will sell through each sales channel with each brand. This strategic business alliance will provide Konica Minolta with entry to one of the most extensive provider in the industry for office as well as production printing systems and related
Topic

RICOH AMERICAS CORPORATION UNVEILS

Art Post (Guest) ·
7500 Series. To meet the changing needs of the marketplace, Ricoh upgraded the Aficio MP 5500/MP 6500/MP 7500 Series and increased its print speeds to offer users more efficient and productive copiers at an aggressive price point. With speeds of 60 pages per minute (ppm), 70 ppm and 80 ppm, respectively, the Aficio MP 6000/MP 7000/MP 8000 Series provides users with professional, high-quality, black and white prints. In addition, quick warm-up times and a single-pass duplexing document feeder that
Topic

Ricoh May Miss Profit Target as U.S. Sales

Art Post (Guest) ·
Ricoh May Miss Profit Target as U.S. Sales Decline, Nikkei Says By Jason Clenfield April 12 (Bloomberg) -- Ricoh Co. of Japan may miss its pretax profit target for the 12 months ended March 31 this year because of weak sales in the U.S., the Nikkei newspaper said, without citing where it got the information. The maker of copiers and printers is expected to report pretax profit of 180 billion yen ($1.8 billion) for fiscal 2008, down from an earlier estimate of 192 billion yen, the Nikkei said
Topic

RICOH PRODUCTION PRINTING BUSINESS GROUP CONDUCTS EDUCATIONAL SEMINARS

Art Post (Guest) ·
president of Marketing, PPBG, Ricoh Americas Corporation. For more information on PPBG please visit www.ricoh-usa.com/ppbg . About Ricoh’s Production Printing Business Group The Production Printing Business Group (PPBG) of Ricoh Americas Corporation is dedicated to delivering state-of-the-art, high-speed production systems that provide efficient document workflows with high-volume production printing and finishing. Incorporating superior engineering, service, reliable technology, and extensive software

CANON U.S.A. DELIVERS TWO NEW PRINT CONTROLLERS TO HELP REALIZE THE FULL POTENTIAL OF

Art Post (Guest) ·
color intensive corporate environments that require color accuracy. “The new ColorPASS-GX200 and imagePASS-H1 will allow businesses and mid-level production users to achieve faster processing, unimagined color output, and benefit from extraordinary control over their printed color documents,” said Sam Yoshida, vice president and general manager, Enterprise Systems Division, Canon U.S.A. “By better managing the color print process using these feature-rich controllers, users will be able to
Topic

CANON U.S.A. ADDS TWO NEW MULTIFUNCTION SYSTEMS TO ITS COLOR imageRUNNER SERIES FOR S

Art Post (Guest) ·
Lake Success, N.Y., April 1, 2008 – Canon U.S.A., Inc., a leader in document imaging and office solutions, today announced the addition of the Color imageRUNNER C3480 Series and the Color imageRUNNER C3080 Series. Joining the Color imageRUNNER C2550 announced in February 2008, the Color imageRUNNER C3480/C3080 Series models bring time-savings, performance and high-quality output to smaller offices and workgroup environments. With print speeds of up to 34/30 pages-per-minute (ppm) in monochrome
Topic

Used Copier Sales

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We used to do great business in used. Good for the company and great commission for sales rep, seems like used has driedup now - anyone else having the same problem? Any suggestions on how to reverse this trend?
Topic

CANON U.S.A. BRINGS THE POWER OF ITS imageRUNNER LINE TO THE DESKTOP WITH THE ADDITIO

Art Post (Guest) ·
printers are powered by the same high-performance system architecture developed for Canon’s Color imageRUNNER line -- delivering extraordinary productivity, robust functionality and enhanced processing capacity. The new models provide fast first-printout times and high-quality letter-sized output speeds of up to 30 pages per minute (ppm) in color and 31ppm in black-and-white, as well as 1200 X 1200 dots-per-inch (dpi) resolution. These models also produce remarkable color and monochrome documents
Topic

Ricoh 615c

Jomama (Guest) ·
Last year this machine was getting some bad press and I'm just wondering if things have improved. Is anybody selling it? Hows the color? Hows the service?
Reply

Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Art Post (Guest) ·
Also, internally Konica/Minolta just announced Alan Nielsen as the SR. VP of Dealer Sales...
Reply

Re: Danka Business Systems PLC Signs Agreement With Konica Minolta to Sell U.S. Business

Art Post (Guest) ·
This was posted last night by another Canon P4P member. Now that Xerox has purchased Global, and KM has purchased Danka...........well that makes a total of 2 large distribution channels that will no longer be Canon re-sellers. The Global deal stung a little, but this is really going to hurt. Maybe Ikon is in Canon's sights? For Canon's sake, I would sure hope so because if I were Ricoh, I know I would be planning my next move. Ricoh dodged a bullet on this one (Danka). If Ricoh were to go
Topic

Address Book Upload for Ricoh MP2550

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Could someone give me instructions on how to upload an address book for an MP2550?
Topic

Copier life expectancy

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Does anyone have any data on copier life expectancy?
Reply

Re: Salespeople Get No Respect?

Art Post (Guest) ·
so in conclusion to the story, management blamed sales person for cc'ing Red in an email to management. Salesperson thought it would be GOOD that they know also. Nothing is being done about the nasty vm's. Salesperson then stated they will just not acknowledge Red anymore. So, it is almost two weeks later nothing is delivered, backordered from Ricoh on accessories, and no delivery in site for at least 7 or eight more days. Salesperson is now looking for a NEW job!
Reply

Re: PB3050 on an MP5000

DRichard (Guest) ·
Problem "solved"? We have the basic version of this model, (no HDD, extra memory, etc.) So no auto continue feature. If we add the document server (HDD) we will then gain auto continue. It would be nice if Ricoh mentioned this in compatibility notes (Product Support Guide). We have a customer who may not like paying for an LCT to do large uninterrupted copy jobs, only to find their job incomplete and the copier waiting for them to press the start button again. Thanks for opportunity to
Reply

Re: Copier life expectancy

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Jomama Posted Mon April 14 2008 07:51 AM quote: It is actually the law that any manufacturer must maintain parts for 7 years after the last date that the product is sold new. What kind of law? How would that be enforced on overseas manufacturers? Beats me...all I can say is that in the 27 years I've been in the business, I have represented every manufacturer except Xerox and Sharp (including some not around anymore like Saxon and 3M) and everyone says the same thing. How does the U.S. get
Topic

RBS "Rules of Engagement"

Art Post (Guest) ·
In a letter to RFG Dealers Kirk Yoshida outlines a new rule of engagement for RBS. Basically RBS is not to solicit business from any account which is a Ricoh, Lanier or Savin customer of an RFG Dealer! send me an email and I will email you a copy of the letter if needed.
Reply

Re: Konica Minolta Pro 1050

5050 (Guest) ·
.005 is still very profitable on this device....One great way to displace this machine is with a duplicator: It's a niche market but if you find Low Coverage Environments that need to run very heavy or a substrate not conducive to heat....Trust me,,,just demo your dup - You'll win.
Reply

Re: Kofax Capture compatible with 8025e

Art Post (Guest) ·
I have little experience but I do remember presenting a solution with kofax with a ricoh scanner. At that time I needed to purchase a kofax Adrenaline 650 board for the scanner or the pc, can't remember. You will also need to know what version of Kofax Capture/Ascent Capture they are using. Check with them http://knowledgebase.kofax.com/faqsearch/search.aspx
Reply

Re: IP Fax, Internet Fax, or LAN Fax

·
To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable.
Reply

Re: IP Fax, Internet Fax, or LAN Fax

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quote: To me it sounds like they need to get a dedicated fax line instead of trying to compensate with software. This would be most simple and most reliable. I don't see anyone recommending software for this issue in this thread. Obviously a dedicated fax line would be the best solution but my interpretation of the OP's message is that they were trying to avoid that.
Reply

Re: IP Fax, Internet Fax, or LAN Fax

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quote: What I mean is that while there are other solutions, #1. how much money can you make on them #2. do you or your service department really want to learn and support them? #1. It means we can separate ourselves from the other guys that tell the customer that they need another dedicated fax line at $30 to $50 a month. #2 Sure it's a bit of a risk at first but it's a $99.00 piece with a one year warranty. Let the customer know up front that it's not covered under the maintenance program
Reply

Re: Used Copier Sales

·
That's puzzling. It should be better now than ever with economic factors being what they are and what does the 2550 do that the 2022 doesn't do? Color scanning? Is that worth paying double? What about used color? We are finally seeing good used color boxes (other than the original 1200 series that we would never put back out) becoming available. Used digital Wide Format has merit if you know where to look. We don't do much cost per copy that includes the equipment but it is a sales strategy
Reply

Re: user codes on ricoh printers

mmetal (Guest) ·
the ricoh cl3500n thanks
Reply

Re: user codes on ricoh printers

Art Post (Guest) ·
I have a CL3000 and if I added the hd, I would then get these additional features: Locked Print and Sample Print. What I would do is downlaod the RPCS driver for the CL3500, and then add the HD and see what additionals features are avaialble. I would say it has to do with the hard drive, however check out the driver first.
Reply

Re: Whose is Gonna Acquire Who in 08!

Art Post (Guest) ·
Looks like I forgot to include KonicaMinolta, just goes to show you that you can't figure out this business!
Reply

Re: user codes on ricoh printers

·
into the printer, then go into Configuration/User Authentication and select what you want to manage. Then as Art said, you'll need to enter the user code into the print driver. With the RPCS it is a one time thing and it's computer specific. With PCL, you can change the user code as you like. Another note, you have to do something to initialize or tell the printer it has a hard drive, this is beyond me and usually our service department does this.
Reply

Re: W2400 Embedded Printing

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Here's an update on the printing problem. When using our windows drivers, it seems as though the print output is predicated on the application. For example, let's say you create a custom size that is 36"x100". If you were to print a 36"x50" file out of Catia (using the custom page size you set up previously), you will get 50" inches of drawing image and then 50" of blank paper. If you repeat this procedure but print a document out of MS Word, you will get 50" of image and then the W2400 cuts
Reply

Re: RICOH AMERICAS CORPORATION UNVEILS

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Why no color scanning? This lack cost me a deal against Xerox!!!
Reply

Re: Copier life expectancy

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I would say as long as they have parts available, whether new parts or from old trade ins. One of the conversations that I have with people is that unlike before, our systems now have two lives to consider. Because our systems are now an intergral part of the overall technology of a business or organization, they need to not only realize that there are both a mechanical and a functional lifespan to their system. As I said earler, as long as there are parts available, we can keep a copier going
Reply

Re: Copier life expectancy

Jomama (Guest) ·
Yes, I agree, most companies outgrow their copier. Obviously, the most important change was in connectivity. Digital technology and modular technology added to reliability and total uptime for productivity. Whereas with analog machines, they are older, cheaper and they can be rebuilt until the cows come home.
Reply

Re: Copier life expectancy

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Ricoh use to claim that they would guarantee parts availability for 7 years after a product was discontinued. Not sure if that still holds true but that was the standard.
Reply

Re: Copier life expectancy

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As for the parts availability of any of the Ricoh series, you can find that info on ROL under the Parts Bulletins.
Reply

Re: Copier life expectancy

Art Post (Guest) ·
Heres how Ricoh does it: "The period of assured parts avialability is seven years from Ricoh Corporation's product discontinuation date. After the Final Month of Assumed Availability for a discontinued model, procurement of such parts may not be available. After the termination of Parts Availability, theere is a high risk of being unable to obtain such parts."
Topic

Kofax Capture compatible with 8025e

NOEservice (Guest) ·
Had a customer ask if their Savin 8025e was compatible with Kofax Capture. Can anybody help with this question?
Topic

Sorters for Duplicators

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I have not been asked this question in 15 years, so I need some help from all. Risograph used to have a 27 bin sorter that could be attached to their duplicators but cost about the same price as the duplicator itself. They were cumbersome and really defeated the purpose of what a duplicator was designed to do, but nevertheless, they did sort. I have a new customer that wants to see if they are still available for the Ricoh series. Ricoh tells me that they are partnering with MBM Corp for
Topic

Document Mall

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Looking for some feedback about Doc Mall? Is anyone selling this service, and if so how is it working for you and the end user? Is there much money to be made? Thanks in advance for any replies.
Topic

IRGA Show

Art Post (Guest) ·
Heard today Ricoh is showing a 10ppm (possible upgrade to 480W) and a 14 ppm system. WOW! Jopefully one of these will have color scanning
-=Good Selling=-
 
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