This Week in the Copier Industry 15 Years Ago (First Week of March 2004)

 

Seems we're coming to the end of the first quarter already. After dumping everything into the end of 2018. I've had a rough go of it for the past 7 weeks. Last week proved to be better with two orders and one of them was $45K.

We're also going see have then end of the fiscal years for most if not all of the copier manufacturers.  This time of years scares me because nothing is safe, you need to ask the tough questions up front and try your best to wrap up business either the day you met with the client or a few days after. Keep in mind that you need to set the next meeting with your prospect or client at the end of the first meeting. This can or will stop the ghosting or playing phone tag.

Enjoy these awesome threads from 15 years ago this week!

Kyocera Delivers New Printer

life of our products,” said Michael Pietrunti, vice president marketing, Kyocera Mita America. “Not only do our newest printers combine impressive print speed and excellent image quality, they also employ a 500,000-image drum and 40,000-image toner container. This translates into considerable cost-savings - possibly saving an organization thousands of dollars in printing costs over the life of the printer. It’s what we mean by, ‘Work hard. Print smart’.” The FS-9120DN and FS-9520DN printers
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Xerox Scientists Invent

Corporation operates research and technology centers in the United States, Canada and Europe that conduct work in color science, computing, digital imaging, work practices, electromechanical systems, novel materials and other disciplines connected to Xerox's expertise in printing and document management. The company consistently builds its inventions into business by embedding them in superior Xerox products and solutions, using them as the foundation of new businesses, or licensing or selling them to
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Re: HP Cost per Copy

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the Ricoh side:-)) Very profitable. This may not be the correct "lounge" for this question, but it is somewhat related - does anyone out there have a comp plan with residuals payed out based on click revenue? I'd be curious to see what dealers around the nation are doing with this. The onsey-twosey printer unit sales are almost a waste of time, but if we can use them as a launching pad into an account and incent the reps to begin moving them, the printers can be an incredible source of income for
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Lexmark C510 offers

510n consistently measured faster print times than each of the four competitors," QualityLogic said. The Lexmark C510 also supports Lexmark’s advanced software solutions, expandable memory and paper-handling options, and has an easy to use interface. All at a price that makes the Lexmark C510 a viable alternative to mono laser printers. Money-Saving Features The C510 also comes with advanced tools to help manage color printing costs, a significant consideration for both enterprises and SMBs. With
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UPDATE - Oce warns dollar

pickup in demand for its machines. Oce, which competes with Canon (Tokyo:7551.T - News) and Xerox (NYSE:XRX - News), had been hit especially hard as large corporate customers tightened their belts and slashed spending on high-end, high-margin equipment. The firm said it was seeing a recovery in printing volumes per machine, indicating clients were finally opting for bigger printing units. The higher number of machines sold in the first quarter "means that the positive trend of the fourth quarter
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Canon Technology Solutions Introduced

on par with the grand scale of the Canon name," Added Swint. "This 'one-two punch' name change and move articulate our overall strategic business plan to expand our business and raise it to the next level." Canon Technology Solutions (CTS) Canon Technology Solutions, previously Sintaks, has been providing a diverse range of technology solutions since 1985. Acquired in 1998 by Canon Business Solutions, a subsidiary of Canon U.S.A., Inc., the company is widely viewed as an important strategic
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Ricoh Enhances Its Aficio Line

1 products, Ricoh is offering new features such as embedded scan to e-mail, Internet faxing, LAN faxing, and fax forwarding to e-mail. The Aficio 2015 is the ideal system for offices or workgroups that are limited in space but require high-end performance at an affordable price. The Aficio 2018 offers the same capabilities as the Aficio 2015 but features a faster print speed and larger paper capacity, making it well suited for environments with slightly higher throughput requirements. And, the
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Ricoh/Lanier Allstate Insurance Contract

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Ricoh/Lanier has a contract with Allstate Insurance to provide the Lanier LP020c(Ricoh CLP1620) to its agents. They have a special price of $1,680 for the printer only, but have lease pricing for the version with copier functionality. If they purchase a Ricoh or Lanier version, Allstate sends them free toner. The lease pricing for the printer only version is $59.30 on 44 months. For copier functionality, the lease pricing is $89.65 for 44 months.
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Relabeled Toshiba Color copier?

I am hearing the uglies about relabeling Toshiba 31 ppm color unit for Ricoh's answer to 6513 upgrade path. Second, also heard the 6513 price will drop to 4506 level too! Any confirmations out there? Being told it will be "showcased" at ON Demand!
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Re: 2090 with SR90 and EB-105EX

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Well the correct answer is "Memory". Well at least that's what we think. We in addition to being a Ricoh and Canon Dealer, are also a Hitachi HV Printer Dealer. We just happened to have a Hitachi guru in today for some training, and he took a look at the samples and the first words out of his mouth were "Not Enough Memory". I tend to believe this guy because he can do things with PC's, programs, up to and including rewriting Ricoh code for unix print drivers and make things that Ricoh says
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Imagistics Helps Businesses

friendly solutions provide breakthrough tools that allow offices to implement labor and cost saving strategies like Internet communication of hard copy documents, at the same time improving the speed and professionalism of document production and distribution. ADVERTISEMENT Complementing Imagistics' existing award-winning line are the im2020, im2520, im2520f, and im3520 multifunction copier/printer/scanners: affordable, compact, reliable low-to-mid volume solutions. Each features an adaptable
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Lanier Unveils Blueprint To

requirement." Examples of Lanier's track record in helping customers achieve true Document ROI can be found at www.lanier.com/casestudies . ABOUT LANIER WORLDWIDE Lanier Worldwide, Inc. is a wholly owned subsidiary of Ricoh Corporation, the Americas sales and marketing unit of Ricoh Company, Ltd., a $14.5 billion global manufacturer of digital copier/printers. Lanier helps its customers succeed by understanding their unique document management needs and delivering systems and services that
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Re: Minolta 2510f

Junior: I just had a deal here in the States. Minolta was selling a 3010 w/feeder, cabinet and staple/finisher. There were selling the unit for $4,900 US dollars. I was not even able to compete wtih our 2027. My base cost (best) was still three to four hundred higher than what they were reselling the unit for. We switched to a rental plan for the customer with a used digital so we could at least capture the service and supplies. Not sure if we'll get it. This customer di not give a rat's butt
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UC6 Controller with JP3000 Printing Problem

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I have a customer who has a JP3000 and a UC6 controller. We are having difficulty printing to the JP3000 from the UC6. When printing, it will create a master and print out 2 copies on the JP3000 no matter what quantity is selected. ie: if you want to print 100 copies it only prints the 2 and then the user needs to go over to the JP3000 and print the rest. Has anyone else experienced this and is there an easy fix?
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Minolta 2510f

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Hi Guys Wonder if anyboby could help. We are busy with a huge deal but Minolta is giving us grey hair. They are half the price on a 2510 and we proposed a Af 2022. Why is this . How can I solve this problem and with which features can We nail them. Kind Regards Junior
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Re-uploaded Ricoh Connected Files

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Download files below in this thread ...let me know if there are any problems.-=Mike=-
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Ricoh 1035

Subject: Ricoh 1035 Question: I’ve been experiencing light, spotted background on several of these machines. Seems like sometimes the drum clears it up, sometimes it’s the charge roller or the charge roller cleaning roller. Also the waste toner is getting full really fast. Any ideas would be helpful. Answer: Pretty common for these. The developer is rated 300-360k. I've been finding some accounts go 80-100k. The dev gets the dust and paper dust in it and spits it out on the paper. The other
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Ricoh 5006

Ricoh 5006 Q: I am having a problem with the color as it is laid down on the transfer belt. They do not register correct. The images are about 1/8 inch apart, giving a very blurred copy. Has anyone had this problem and how do you make the images register correctly? A: PCS said, "Check the image belt for slipping, first the springs that tension the roller may need replacing, you can stretch then and if it improves, then replace them. Also check the sensor actuator, if it’s loose on the shaft, it
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Re: Just got backfron Ricoh Connected - East Region

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Zipped Nuts and Bolts
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Re: Ricoh/Lanier Allstate Insurance Contract

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If it is part of the Ricoh family,i.e. Savin and Gestetner, can they be placed also?
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Re: Ricoh/Lanier Allstate Insurance Contract

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Lanier is still it's own gig, they are kind of a rogue company operating on their own and separate from Ricoh, Savin, Gestetner. Don't know how long this will last, but I think that if they have a good thing going on there (JD Power etc) Ricoh will likely not try to break it. The same goes in reverse too, Lanier dealers can not sell on GSA contracts cuz they don't have a GSA contract. Hope that helps Graham Also, the Lanier LP020C is a Ricoh CL3000
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Re: Tips on Buying Your First Color Copier

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I would tell anyone looking to purchase a color system to first consider what they want to accomplish with this device. Printing mainly? Copying at all? Will the device be for business type applications? ( Graphs, color highlights, small photos) Or are the using desktop publishing applications for more sophisticated brochures on special paper stocks. The more questions they ask of the sales rep, or more importantly, the more answers they have for a sales rep, the better they will be able to get
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HP Signs $100 Million Deal with Ford

to consolidate its printers, copiers and fax machines bought from several companies including Hewlett-Packard and office equipment maker Xerox Corp. (NYSE:XRX - News), to save costs. The automobile manufacturer chose HP over Xerox to be the integrator, HP said. "Basically HP just took over a bigger piece of the printing infrastructure -- we have a majority of it," HP spokeswoman Katy Doherty said. A Ford representative was unavailable to comment on the details of the agreement. Xerox spokeswoman
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Panasonic Introduces Multifunction Alternative

, scanning, network printing, network fax, Internet fax and platen copying features most desired by business users, according to the results of a recent industry survey. This rich feature set combines with an MSRP* of $2,395.00 to make the UF-9000 an excellent replacement option for stand-alone fax devices based on price-performance. Panasonic introduces its multifunction UF-9000 at a time when stand-alone fax sales appear to have peaked. According to Brent Hoskins, editor of Office Technology, the
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Re: Leads in Texas

Access Pharmaceuticals, Inc. http://www.accesspharma.com AMEX:AKC WHAT IT DOES It is a pharmaceutical company focused on developing and commercializing drug delivery systems. (number of employees: 330) EVENT 02-24-2004--$9.7 million in a private placement SALES NOTES company expected to make purchases to support... - product development potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities
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Re: Relabeled Toshiba Color copier?

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Art, what you call "near future" in this case is FY2005. Considering FY 2004 doesn't even start until next month I would be inclined to call it more "distant future." And that product is 40/60 not 50/50. There is no 50/50 unit coming within the next 18 months according to notes from the Ricoh Sales Staff Meeting last month.
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Re: Relabeled Toshiba Color copier?

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Ricoh is going to relabel the upgraded versions of toshiba 210c and 310c when they are released. I believe the model number will be the 211c and 311c toshiba. I have no guess as to what the Ricoh number will be. They are sitting in toshiba's warehouse waiting for the 210's and 310's to be deleted. I have been told it will be about a month for us to get the toshiba versions as we are not ordering any of the old 210 310. They are said to be about the same as the new 211 311. Again they are not
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Re: Relabeled Toshiba Color copier?

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We just today had the product launch on the new color systems,32/24 and 38/32, and we were told that Savin will have the re-labeled Toshiba the first week of June. As Jay has said it is not a document solutions system, but to be the graphics system to replace the 6513.
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2090 with SR90 and EB-105EX

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We are now having problems with this machine that are not related to the SR90. this customer is an insurance company that wanted to print their booklets (i.e. applications) to the 2090. first problem was they use a unix program and Ricoh said that the program would allow the SR90 to work. Got that to work even when Ricoh said it never would. Now, the 2090 is putting out output like the attached pages. It's not on all the pages, there is no pattern. Some pages have more distortion than
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Re: Leads In British Columbia

Apparent Networks http://www.apparentnetworks.com WHAT IT DOES It designs and develops network intelligence software. EVENT 02-26-2004--$2 million in funding from TELUS Corp. SALES NOTES potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing services - tools and services for product development activities - tools and services for software and
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Re: Leads in Wisconsin

TomoTherapy, Inc. http://www.tomotherapy.com WHAT IT DOES It develops radiation delivery systems for cancer treatment. (number of employees: 32) EVENT 02-24-2004--$7 million in financing SALES NOTES potential opportunity to provide… - tools and services for product development activities - equipment and services for research and development activities PARTNERS none stated PEOPLE Paul Reckwerdt President and Co-founder John Barni Chief Executive Officer Eric A. Schloesser Director of Product
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Re: Printer Cost Security Manager

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Haven't had the best experience working with Equitrac. The software is decent, but the support is lacking. I might recommend checking out a product called PrintAudit4 at www.printaudit.com This is a client-based tracking solution that just launched the ability to track copies as well. Some unique differences, and worth evaluating for your total account management efforts. Web Image Monitor is also worth evaluating as it also has the ability to track copier and print volume by user. The data
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Re: Printer Cost Security Manager

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Check out the stuff I posted from the Ricoh Connected Seminar... it might help ya.
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Re: Type 1027 Print/Scan Kit needed

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quote: Originally posted by Jim Parker: Ted, I have several and am willing to work out anything you wish. You helped me out of a bind so i would like the chance to reciprocate. Call me @ 800-284-4270. Jim, I saw your post and thought I'd ask you the same thing. I need a 1027 Print/Scan Kit with the NIC - do you have any left? Mike
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Re: GBC Streampuncher "OOUCH"!

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sold one last month, didn't read anything about it NOT being able to be used via the print driver but it can't be. it's either on or off.
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Re: Just got backfron Ricoh Connected - East Region

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Host Printing
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Re: Just got backfron Ricoh Connected - East Region

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Print cabinet
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Re: Leads in Colorado

HomeSphere http://www.homesphere.com WHAT IT DOES It provides software and services for the homebuilding industry. (number of employees: 45) EVENT 02-25-2004--$1 million in a private placement from Enhanced Capital Partners SALES NOTES company expected to make purchases to support... - growth potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct marketing
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Re: Leads in Florida

Continucare Corporation http://www.continucare.com AMEX:CNU WHAT IT DOES It provides integrated outpatient healthcare and home healthcare services in Florida. (number of employees: 301) EVENT 02-24-2004--Announced the appointment of a new Executive Vice President of Operations SALES NOTES potential opportunity to provide… - recruitment and recruitment advertising services Patrick M. Healy is the new Executive Vice President of Operations. STATED PARTNERS/ALLIANCES none stated PEOPLE Richard C
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Re: Leads in Georgia

MARC Global http://www.marcglobal.com WHAT IT DOES It provides supply chain execution systems and services. EVENT 02-26-2004--Announced the relocation of its corporate headquarters to Atlanta, GA SALES NOTES potential opportunity to provide… - recruitment and recruitment advertising services - office equipment, supplies and services to support expanding operations at the company's headquarters. - products and services to support increased marketing activities; services may include PR activities
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Re: Leads in Massachusetts

CoreStreet Ltd. http://www.corestreet.com WHAT IT DOES It provides validation products for identity management and access control systems in buildings, networks, applications and devices. EVENT 02-23-2004--$8.5 million in a Series B round of funding co-led by Updata Partners and POD Holding SALES NOTES company expected to make purchases to support... - new product development - business development potential opportunity to provide… - products and services to support increased marketing
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Re: Leads in Minnesota

BUCA, Inc. http://www.bucadibeppo.com NASDAQ:BUCA WHAT IT DOES It owns and operates family-style Southern Italian restaurants. (number of employees: 7000) EVENT 02-24-2004--$18.2 million in a private placement SALES NOTES company expected to make purchases to support... - general corporate purposes potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material development, advertising, and direct
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Re: Leads in Ontario

Stephane Attal President John Nicholls Vice President of Worldwide Sales Ron Prescott Vice President of Operations and Finance Prabh D. Singh Vice President of Research and Development OFFICE(S) Navtel Communications Inc. 55 Renfrew Drive Markham, Ontario, L3R 8H3 Canada Toll Free: 800-465-9400 Phone: 905-479-8090 Fax: 905-475-6524 http://www.navtelcom.com/contactus.htm -------------------------------------------------------------------------------- Opalis Software Inc. http://www.opalis.com
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Re: Leads in Virgina

EYT http://www.eyt.com WHAT IT DOES It provides technology and business solutions to mid-market enterprises in manufacturing, health care, education, government contracting and retail. (number of employees: 175) EVENT 02-26-2004--$20 million in funding SALES NOTES company expected to make purchases to support... - national expansion potential opportunity to provide… - products and services to support increased marketing activities; services may include PR activities, collateral material
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Re: Who makes these?

I think that either Pitney Bowes or Minolta. Their boxes are very similar...
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Re: Who makes these?

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Pitney spun off the copier division a year or so ago. The new name of the company is Imagistics. They still relabel Minoltas I think.
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Re: 2090 with SR90 and EB-105EX

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As they say on "Family Feud" Good Answer, Good Answer. But the survey says...X Checked with my service guy and he said, that would be true if it did it in both copy and print modes. this only does it in print mode. Copies are clean. Next Answer...
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Re: 2090 with SR90 and EB-105EX

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print controller...
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Re: 2090 with SR90 and EB-105EX

hmmmmmmmmm.............. What you showed me looks like some time of interference, digital banding, etc. I thought first of the laser. Hence you have informed me of the copy and print mode the machine is doing this. Have you thought about radio interference? As stupid as this sounds, all copiers under FCC law as a class (whatever devise) have to be able to accept radio waves, whether they are good or bad. If you guys are stumped with this. I would try to add a noise filter and to ask the
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