MFP Solutions Blog

When Will The Imaging Channel's Customers' Run out of Trust?

It's is 2020 in less than 30 days. Yet some in the Imaging Channel still think its 2000. On the other hand, most of the channel's customers are excited about 2025 and will find vendor partners who can deliver 2025 today. "A company's customers won't be held hostage by those who serve them status quo; today's customers are presented or can find on their own replacements for what they deem obsolete." Customers are no longer at the mercy of those who currently serve them. The ability for an...

Are You Aware Of The One Thing That Will Set You Apart?

What's the one thing? What's the one thing you as a sales professional can do every day? You see I’m on crusade to bring back sincerity, substance and heart to the sales profession. Many and I mean have drifted off path. Whether you’re in leadership, management or in sales… I encourage you to think about the one thing. Here’s a little secret, it’s your heart! You’re clients deserve more. You know they do and I know they do. The question becomes what will you do about it? Lead with your heart...

MSP & MSSP Industry Notes for December 8th 2019

December 8th MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional...

To Ricoh "What I Want for Christmas 2019"

I always like to start these Christmas blogs with a small story about Christmas tradition in other countries. On Christmas Eve, children, especially boys, often go out singing 'kalanda' (carols) in the streets. They play drums and triangles as they sing. Sometimes they will also carry model boats decorated with nuts which are painted gold. Carrying a boat is a very old custom in the Greek Islands. If the children sing well, they might be given money, as well things to eat like nuts, sweets...

Why Don't You Have a Copier Technology Budget?

I was in the field today and was helping one of my clients figure out an issue with his desktop MFP. This client is also on the board of a non-profit organization that has a seven year old color A3 MFP. Yes Ray, they need 11x17! Why do some clients have seven year old MFPs? It's because they made a purchase and can't come to grips with spending additional dollars to get a new MFP. Thus, I told the story of WHY ninety percent of my clients lease their MFPs. In fact a little more than eighty...

ARCOA President George Hinkle at the Fore on Capitol Hill

By Michael Vosnos, ARCOA – Last month, ARCOA President George Hinkle was among a group of the nation’s recycling leaders who went to Capitol Hill to meet with Congressional leaders and Trump Administration officials. The group’s message to leaders was that while the nation’s industrial, commercial, and residential recycling infrastructure is strong, there are some key policy areas that require adjustment in order to yield larger economic, environmental, and strategic benefits. The recycling...

Managed Print Services! A 59-Billion-Dollar Business by 2025!!! Is MPS still a BAD INVESTMENT?

It seems like those who benefit from convincing resellers of the glories regarding Managed Print Services. Keep raising the outlook. Are people really buying this nonsense? Well, we do hear the testimonials from those who invest or have temporarily invested in the channel's future, putting a whole lot of faith. In what I describe, as the delusion of MPS 2025. I recently attended an event for resellers, and yes, there was a Managed Print Services presentation. The presenter seemed to validate...

Yiddish Words And Sales Reps, Oy To The Vey!

Translated to sales... It's happening within many and I mean many sales bullpens! Reps complaining about lack of leads, crappy comp plans, too much paperwork, losing deals based on price; you name it they find something to bitch about. The chitter chatter, the moaning and groaning, "Why does Bob always get special treatment?", "Can't get anyone to return my calls", "Our prices are too high", "Our competitors are killing us", "We don't get enough support", "No one is returning my calls".

This Week in the Copier Industry 5 Years Ago (First Week of December 2014)

A few years ago I was digging through some of my parents stuff that saved after they both had passed. I found a pamphlet was printing in 1941 and was titled "800 Ways to Save and Serve", which was designed to help Americans with the World War II effort. I re-posted these on the site and the first one was titled "Pamper the Sweet Tooth in Wartime". Having never lived through rationing (except for gas), I found these articles to be interesting in the lives of the Americans during WW2. Check...

This Week in the Copier Industry 10 Years Ago (First Week of December 2009)

Reading through some of the threads below I re-read Ten Ways to Save Energy and Reduce Waste with your Office Copiers & Printers. It may be ten years olf but most of it is good content to share with your clients. Pick and choose what you want and feel free to add come of your own! Enjoy these wonderful threads from ten years ago this week! Konica Minolta Receives Sales Support Award from Mail Boxes Etc., Inc. 12/5/0911:41 AM Ramsey, N.J. and San Diego – December 2, 2009 – Konica Minolta...

This Week in the Copier Industry 15 Years Ago (First Week of December 2004)

I guess it's back to work for the last push of the year. Late tomorrow I'll be reviewing the appointments I have scheduled for the week and setting aside prep time to be ready. This month I'll focus with prospecting by day and all proposals, and order docs will be created before 8AM or after 5PM. I need to cram as many productive hours as possible for December. Enjoy these awesome threads from 15 years ago this week! Xerox Is Dreaming In Color 12/3/044:54 PM Canon Inc. (CAJ ) is No. 1 in...

Tired of Figuring Out the Different Configurations When Pricing a CopierDeal?

One of the more frustrating things, especially for a new rep is knowing the differences between all the acronyms and what is included and what is not. For example, does this small desktop include the fax card or not? Or does this desktop model have 1 tray or 2 trays? Knowing the difference between a DN, DNI, PT, PTXF, PTXFI, or all the different manufacturer acronyms can be incredibly confusing. In an effort to make this a lot easier for reps, we made our tool so there is a "master" model...

Special Thanksgiving Message from the Print4Pay Hotel

It's been somewhat of an interesting year for me in sales. My first eight months were nothing short of spectacular, however the last three months have been a real grind and no where near spectacular. Matter a fact the story has been under achievement to say the least. Thus I find my self in the same spot every year. One month left to go and I haven't written my ticket for annual quota and President's Club. But there's so much to be thankful for in 2019. We have an awesome collection of...

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New Ricoh IM C Color A4 Series A4 MFPs

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
Ricoh has announced the launch of a new series of A4 colour Intelligent Devices to meet the ever-evolving needs of digital workplaces. The range is part of Ricoh’s Dynamic Workplace Intelligence approach and features Ricoh’s Always Current Technology, ensuring the technical capabilities of products evolve in parallel with customer requirements. The Always Current Technology platform empowers people to work smarter via technologies that deliver scalability, security, sustainability and...Read More...
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HP gets a new buyout offer from Xerox

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
Xerox on Monday has begun taking its case to acquire HP directly to the company’s shareholders Monday, arguing in a presentation that HP stockholders’ share of the combined company could be worth more than 50% more than its current value. In a presentation made public on Xerox’s investor relations website Monday morning, the company said it is prepared to offer HP shareholders $17 a share for their stock, and 48% ownership in the combined firm if they accept Xerox’s terms. Xerox said that...Read More...
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Jackpot: Ricoh and its dealer partners win big at ConvergX '19

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
Jackpot: Ricoh and its dealer partners win big at ConvergX '19 Hundreds of dealer principals and leaders took over Las Vegas for Ricoh's event centered on strategy, leadership and collaborating for customer value Video (1) EXTON, Pa. , Dec. 9, 2019 / PRNewswire / -- Ricoh USA , Inc. today announced the extremely positive response to ConvergX, Ricoh's Partner Leadership Forum. The event took a new approach this year, designed for key decision makers at Ricoh Family Group (RFG) dealer...Read More...
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Toshiba Meets Stringent ISO Standard

· in Sharp/Kyocera/Toshiba "In the News" · 0 replies
Toshiba Meets Stringent ISO Standard Company’s Toner Manufacturing Facility Achieves International Workplace Safety Certification LAKE FOREST, Calif., December 9, 2019 — Affirming its long-standing commitment to employee wellbeing, Toshiba America Business Solutions today announces its compliance to the stringent ISO 45001 standard within its toner manufacturing facility in Mitchell, S.D. ISO 45001 is an occupational health and safety standard which follows other generic management system...Read More...
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2nd Watch Earns 2019 Cloud Services Provider of the Year Award

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
We are honored to announce that Channel Partner Insight (CPI) awarded 2nd Watch the Cloud Services Provider of the Year Award last night at its 2019 Channel Innovation Awards (CIA) ceremony in New York City. The Cloud Services Provider of the Year award is designed for solution providers that can demonstrate their skill and ability to drive client success and recognizes our work helping the largest brands adopt and use cloud infrastructure. “Innovation in the channel is needed now more than...Read More...
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Carl Ichans Open Letter to HP

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
New York, New York, December 4, 2019 — Today, Carl C. Icahn released the following open letter to shareholders of HP Inc. December 4, 2019 Dear Fellow HP Shareholders, I beneficially own 23,456,087 common shares of Xerox Holdings Corporation, constituting approximately 10.85% of the outstanding shares, and 62,902,970 common shares of HP Inc., constituting approximately 4.24% of the outstanding shares. These holdings place me among the largest shareholders of each company and I, as well as...Read More...
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Managed Service Division of CyrusOne Addresses Ransomware Incident

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
DALLAS--( BUSINESS WIRE )--CyrusOne Inc. (NASDAQ: CONE) a premier global data center REIT, today announced its managed service division is working to restore availability issues to six managed service customers due to a ransomware program encrypting certain devices. The customers are primarily serviced by CyrusOne’s New York Data Center. CyrusOne’s data center colocation services, including IX and IP Network Services, are not involved in this incident. Upon discovery of the incident,...Read More...
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eMazzanti Shares 7 Cyber-security Best Practices for Business

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
HOBOKEN, N.J. , Dec. 5, 2019 /PRNewswire/ -- A NYC area cyber-security consultant and managed services provider (MSP) presents seven cyber-security best practices for business to protect reputation, assets and customer data in a new article on the eMazzanti Technologies website. The informative article discusses the risks posed by cyber-criminals as they target businesses large and small causing the loss of millions of dollars and customer confidence. He urges them to partner with retail...Read More...
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Barracuda enjoys MSP growth

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
Barracuda Networks is reporting strong growth in its managed services business in EMEA and APAC with the firm looking to keep that momentum going through the next few years. Some of the growth has come from a global expansion, with an extension into New Zealand and Australia, but the vendor has also been helped by the ongoing move across the channel towards the managed services model. According to recent research from Markets & Markets the MSP market is expected to grow by around 10%...Read More...
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Vology Completes Recapitalization

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
CLEARWATER, Fla.--( BUSINESS WIRE )--Vology, a leading provider of managed cloud and security services, is excited to announce that it completed a transformative financial recapitalization last week. The recapitalization was led by the Capitala Group, an investment firm based out of Charlotte, North Carolina. Barry L. Shevlin, Vology’s President and Chief Executive Officer, stated, “This transaction is extremely positive news for our Company, our customers, business partners and employees.Read More...
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CAI Partners with the State of Georgia for the Management of Temporary IT Labor

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
HARRISBURG, Pa.--( BUSINESS WIRE )--CAI, a global Information Technology services company, is supporting the State of Georgia through the Georgia IT Temporary Services statewide contract. The State of Georgia is the latest to join CAI’s portfolio of public sector Managed Services for Contingent IT Labor. The Georgia program will be managed locally in Atlanta by CAI staff who will work with a network of Georgia IT companies and staffing providers to supply temporary talent to the State. The...Read More...
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Carl Icahn says the HP-Xerox merger is a 'no-brainer'

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
Carl Icahn posted an open letter to HP shareholders Wednesday morning, trying to pressure the board of the computer and printer company to reverse its rejection of the $22-a-share bid for the company from Xerox. The activist investor is a substantial holder in both companies and sits on the Xerox board. In the letter, Icahn attacks HP management’s “unreasonable refusal to engage in a customary mutual due diligence process”. He goes on to position the discussion as a matter of fiduciary...Read More...
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Print Industry Executive Geoff Loftus Joins EFI for New Customer Advocacy and Service Initiative

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
NEWS – FOR IMMEDIATE RELEASE Print Industry Executive Geoff Loftus Joins EFI for New Customer Advocacy and Service Initiative FREMONT, California -- December 5, 2019 -- Electronics For Imaging, Inc. has embarked on a strategic initiative to enhance its commitment to customer satisfaction by strengthening global service offerings. Long-time print industry service executive Geoff Loftus has joined EFI to help drive this initiative for the company’s global inkjet operations. Loftus, who is...Read More...

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