MFP Solutions Blog

Ten Questions to ask When Prospecting for Ricoh Global Scan NX V2 Serverless

I though it would be a great time to write about Ricoh Global Scan NX V2 Serverless solution. At time to time I've struggled with when and where to have that conversation with an existing or prospective client. Hoping that this document can help in our quest to solve complex business problems with scanning. GSNX V2 Serverless GSNX V2 Serverless allows the administrator to set up pre-defined workflows on the MFP screen that guides the user to scan to the correct destination in the correct...

It's 5PM Do You Know Where Your Best Sales People Are?

I'm with you, in recent years it's been tougher and tougher to get through to DM's (decision makers) to schedule that first appointment. In some cases it's taken me a hundred plus calls and many years of trying to get the DM on the phone. The good thing about the 100 plus calls is that by the time I do get the DM on the phone they definitely know what I'm calling about. Gatekeepers are better than ever, and the thought of potential phone scams keep them vigilant in their quest to not let you...

This Week in the Copier Industry 15 Years Ago, The Third Week in June 2003

All I can save is, it must have been a slow week at the Print4Pay Hotel Peerless Controllers "In The News" 6/16/035:07 PM multifunction office products and digital appliances. In order to process digital text and graphics, digital document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable software and silicon offerings enables its customers to shorten their time-to-market and reduce costs...

This Week in the Copier Industry 10 Years Ago, The Third Week in June 2008

Happy Fathers Day to everyone, I spent the entire day with my Son and his wife. It was a great day, hope everyone else was able to have a great day! Enjoy the threads from ten years ago this week! Neal · 6/16/088:36 AM , profitable printing ” = HP o “ Print is Powerful” = Kodak o “Connect With Opportunity” = Xerox o “We Speak Image” = Canon o “Produce, Persuade, Perform..on the network” = Canon o “We’re Listening” = Ricoh o “Empowering Print Communications” = Sharp o “Leading Innovation” =...

A Selling From The Heart Professional Crushes The Sales Settlers Mentality!

Settling... Contentment, creatures of comfort; it's out there within the closets of all those in sales. Lurking in the dark shadows of their successes, hiding where you least expect to find it is a great balancing act of excuses. It's the silent sales killer, lurking and striking sales reps without warning. It even brings the biggest and brightest to their knees. WORKING THE LAND 'HOPING' FOR A FERTILE SPRING Don't think it can't happen to you? It strikes, every day. Settling, it's a...

Margins Getting Tight? Saving Money AND Increasing Marketing Effectiveness

If you are a small to medium sized business you may be looking for ways to grow by developing a more effective marketing program. You also know that the world is changing and what might have been effective even 5 years ago might not do the trick today. That’s why we’ve written this blog! To help you shorten your cycles and to more effectively build a marketing strategy that won’t break the bank. A traditional marketing department for a small to medium sized business focuses on 2 key areas:...

Jersey Shore Electric Contractor Lease Ricoh CW 2201SP Color Plotter

Sometimes it’s that one little feature that makes the difference from leasing a Ricoh CW 2201SP or an Oce/Canon wide format. For our Jersey Electric Contractor it was the TWAIN scanning feature that drove their decision to lease the Ricoh CW2201SP. TWAIN TWAIN scanning is also known as ‘pull scanning”. Pull scanning means that your software program has the ability to use a TWAIN scan driver. With our Electrical Contractor they have the ability to use a TWAIN scan driver with their business...

This Week in the Copier Industry 10 Years Ago, The Second Week in June 2003

I couldn't help my self and re-read the two HP threads from ten years ago. Back in the day, there was a saying that buyers used to clung too, the saying went like this. If I buy the Xerox, and even if it doesn't work, no one is going to fault me for buying the Xerox over the Japanese brand. I feel this is the same with HP, even if that HP plotter, printer of copier stinks, the buyer will never hear a word from anyone for not buying the other brand. Weekend Copier Notes from 06/08/08 Neal ·...

A Selling From The Heart Professional Wages War Against Mediocrity

Sales people who are mediocre are afraid to think big. A mediocre sales rep operates in a state of accepting and working according to average standards, in other words: just getting by; barely making it. Operating with mediocrity creates a mindset that living in the comfort zone is acceptable. Too many sales people are comfortable living in mediocrity. They choose to follow in the foot steps taken by many other sales reps because they believe it provides a sense of security. A mediocre...

The Three D's of Selling

During the last ten years, I've been delighted to help rookies/newbie’s or whatever you'd like to call new people that are breaking into Managed IT, Copiers and Managed Print Service industry. I'm not a manager or owner (was an owner once) of a dealership; I work down the street accounts (SMB) and love what I do! I enjoy helping new sales people and that's probably because I had no help when I started in sales some 38 years ago. It was nine years ago that I encountered my first sales manager...

MFP's, Copiers & The War for Ink vs Toner Devices

Be Prepared. Is the motto of the Boy Scouts, and I guess know they are just Scouts BSA. In any case, someone one asked Based Powell, 'be prepared for what?" Baden responded with, "why, for any old thing." The imaging industry is changing again. There's a new war on the horizon for A3 & A4 MFP's, and it's not A3 vs A4 anymore. It's the war for "toner vs ink". Recent events both press releases, forum gossip and Linkedin posts shows that dealers have started to embrace A3 ink MFP's. Those...

The Commuter Train

The Commuter Train runs the line, nothing different than the day before. Is your business like a Commuter Train? running down the track of sameness every day. Well, many businesses do just that. They ride the train to sameness as they say, they hate status quo, or how they will never be content by a false sense of security, all the while exclaiming - their business is greater than all their competitors. Here’s my thinking; So many businesses have already determined their destination, and...

Attention Sales Managers... Is Your Quota Breath Holding Your Sales Team Back?

I'm not knocking you sales managers... I know you've invested a great deal in creating sales strategies to help increase your teams' win rate. I know you've heavily invested in helping your team get customers interested in your company's brand. What you may not realize is your pushy month end and quarter end sales tactics you hammer on are 'cheesy', 'tacky' and 'old school', and are driving your customers away instead of pulling them in. In a survey several years ago, the American Management...

This Week in the Copier Industry 15 Years Ago, The First Week in June 2003

Interesting thread about the meaning of "Aficio" below. Meaning of Aficio Aficio® comes from the Latin root "afficio" which reflects Ricoh 's creative concept and commitment to total customer satisfaction. Afficio embraces the meanings "manage", "handles", "move" and "influence". Ricoh Introduces Barcode and OCR Printing Capabilities for SAP R/3 System 6/3/038:01 PM 7000 CMF Laser printers AP 2600 AP 2600N AP 2610 AP 2610N AP 3200 AP 4510 AP 3800 C CL 3000 CL 5000 CL 7000 About Ricoh...

This Week in the Copier Industry 10 Years Ago, The First Week in June 2003

WooHoo! Finally a decent Saturday at the NJ Shore. For our family it was Cousins Day at Monmouth Park in NJ. Cousins get together to share some food, share some drinks and get to place some bets on the ponies. I love going to the track and wish I had more time to do it. While I only placed four bets, I was able to come home with $300 in profit. Not a bad day at all. What was more interesting is that I lost a super trifecta bet that would have paid $18K. Next time I'll pay more attention to...

Five Copier Lease Programs That You May Have Forgotten About

Just when you think you have something in the bag, along comes the objection. My objection came last Friday as I was preparing for the long weekend. My last stop of the day was to follow up (in person visit) for an objection that I received via email last week. That objection was "your price is too high". Okay, too high compared to what I thought. I felt like responding via email right away, however, I opted for the visit because you just can't get everything you need with a constant barrage...

A Selling From The Heart Sales Professional Doesn't Wreak Of Commission Breath!

Every now and then, we encounter sales professionals who are different. They're extremely unique, quite rare and separate themselves from everyone else. They have a certain aura and swag about them that puts their clients at ease. It's as if they don’t really desire to sell their solutions or services as much as they want to make a difference for their clients and prospects. These professionals are genuine, authentic and the real deal. They sell from their heart and soul. They're aligned...

This Week in the Copier Industry 10 Years Ago, The Second Week in May 2003

Wow, a lot of excellent topics from the P4P'ers. I especially liked "the new push to get rid of paper"! Enjoy the Memorial Day weekend here in the USA. New Xerox Printers and Multifunction Printers: Easy to Use Affordable, Reliable Techn 5/21/087:03 PM New Xerox Printers and Multifunction Printers : Easy to Use Affordable, Reliable Technology for Small Businesses -------------------------------------------------------------------------------- Hardware • Sharp Introduces A4 MFP Line, First...

DocuWorld 2018

DocuWorld 2018 May 7 th through the 10 th I attended this annual event which Docuware puts on for the ADP community. Beginning with the Meet and Greet cocktail party Monday right through to the last technical session on integrations Docuware put on a great show. One of the reason for attendance was the renewal of our DSC technical certification to maintain our ADP status. Docuware was smart about this in that they split the days up between key notes and product presentations in the mornings...

Memoirs of a Copier Sales Person "Never Stop Doing Your Home Work"

On My Way Home I’m on my way home this evening in another driving rainstorm in New Jersey. I have one stretch of highway that is 10 miles in length but has 35 traffic lights! Only in New Jersey! Hardly ever do I catch all of the traffic lights when they're green. As I sat at one of those red lights, I thought about how much time I spent working a wide format opportunity today. That red light was symbolic to me because it reminded me that there are always obstacles in your way when you're...

Forum Topics

MOUNT LAUREL, N.J.--( BUSINESS WIRE )--George Mach, CEO of world-class managed IT provider Apex IT Group, recently completed an investment to acquire all outstanding shares of the company he originally founded in 2007. This transaction was completed with long-time business partners who were instrumental in the company's recent success over the last seven years. The event marks one of a series of pivotal moments in the company's growth as it approaches twelve years in business. Originally an...Read More...
CHELMSFORD, Mass.--( BUSINESS WIRE )--Security service providers, alarm central stations and their dealers seeking a competitive advantage can now offer an end-to-end managed service that includes remote monitoring via the newly launched AXIS Guardian solution. Axis Communications , the market leader in network video, designed the platform to integrate with a provider’s existing alarm monitoring software—the video data is processed on the edge by Axis and then stored in the cloud or locally.Read More...
NORWALK, Conn.--( BUSINESS WIRE )-- Xerox Corporation (NYSE: XRX) has been named to the Euronext Vigeo index: U.S. 50; the 50 most advanced technology companies in the United States. The Euronext Vigeo index recognizes companies who do business in Europe for achieving the most advanced environmental, social and governance performances. Euronext is the primary stock exchange in the Eurozone, operating four national regulated securities and derivatives markets in Amsterdam, Brussels, Lisbon,...Read More...
BREWSTER, N.Y. - Advanced Copier Technology Inc., (ACT) is turning 35 years old this summer, and it’s no accident that the business has lasted nearly four decades. ACT’s president and founder, Sal Altavilla, says the reason for their success is the personal touch they bring to their commercial office equipment sales and service business. “With other companies, if you call for service you get a recorded message,” Altavilla said. “When someone calls us, you get to speak to a long-standing...Read More...
Lexmark Introduces New Generation of A4 Color and Large Workgroup Monochrome Printers and MFPs New Lexmark devices combine reliability, productivity and security with the latest capabilities so users can focus on their business. LEXINGTON, Ky. , June 19, 2018 /PRNewswire/ -- Lexmark, a global imaging solutions leader, today announced the availability of a new generation of A4 color and large workgroup monochrome printers and multi-function products (MFPs) that bring an unparalleled...Read More...
Last Reply By Art Post · First Unread Post
For the smooth and smart operation of a business, the first and foremost thing the business requires is the office equipment. This press release was orginally distributed by ReleaseWire Houston, TX -- ( ReleaseWire ) -- 06/18/2018 -- Without proper arrangement of office equipment, no business can thrive. Whether it is a telephone system or computer work, shedder or mailing equipment, the office unit should be equipped with the right solutions. All these equipment enable businesses to run the...Read More...
ST. LOUIS , June 18, 2018 /PRNewswire/ -- BraveIT organizers today announced the addition of three cybersecurity professionals to the Sept. 13 conference lineup in Chicago . Suzanne Magee , Jennifer Rathburn , and Michael Estevez will contribute their extensive experience and insights to a session titled, "Been Hacked? Now What? Lessons in Recovery." During the session, they'll review recommendations for organizations that, despite best efforts, are faced with a security system breach.Read More...
Fujifilm sued Xerox on Monday for well over $1 billion plus punitive damages, accusing it of succumbing to pressure from activist investors Carl Icahn and Darwin Deason in abandoning a proposed $6.1 billion merger. Fujifilm accused Xerox of engaging in "intentional and egregious conduct" in calling off the merger, after the photocopier company reached a settlement with Icahn and Deason that handed control to new management, according to the complaint filed with the U.S. District Court in...Read More...
Last Reply By Jason H · First Unread Post
ATLANTA--( BUSINESS WIRE )-- NCR Corporation (NYSE: NCR), a global leader in omni-channel solutions, today announced that the company is showcasing its Internet of Things (IoT)-enabled managed services capabilities, together with PTC, at LiveWorx . The services combine IT service management with IoT device connectivity and insights to deliver next-generation consumer experiences and drive productivity gains. LiveWorx is a global technology conference and marketplace for solutions engineered...Read More...
COLUMBIA, Md., June 18, 2018 (GLOBE NEWSWIRE) -- EventTracker , a Netsurion company and leader in security information and event management (SIEM), today announced a strategic partnership with Continuum ® , the exclusive provider of the only service-enabled technology platform that enables MSPs to scale rapidly and profitably, to provide Managed IT Service Providers a complete set of managed security services to meet the advanced threat protection and compliance needs of their end-clients in...Read More...
MALVERN, Pa. , June 18, 2018 /PRNewswire/ -- Ricoh USA , Inc. today announced its recently expanded INTERACT User Community Event has sold out, with attendance expected to quadruple previous years'. In its eighth year, INTERACT 2018 is a direct outcome of Ricoh's commitment to strategically invest in delivering exceptional customer experiences that allow customers to best leverage their investment in Ricoh solutions. INTERACT has expanded from a user group to incorporate perspectives from...Read More...
I caught an alert with my gmail with the tariffs that are going into effect against China on July 6th (I believe). There were 818 items and then another 3something. One item I did see was copier parts and accessories. I can probably find the list and post for everyone. The tariff is going to be 25%. Has anyone heard from their manufacturers yet on this? How does this affect the Japanese manufacturers in China? Please reply if you know something!Read More...
Last Reply By Jason H · First Unread Post
Exclusive Technologies and Advanced Engineering Provide Customers with Unmatched Image Quality and Unprecedented Productivity Alleroed, Denmark – Contex, the world leader in large format scanning, today introduces the HD Ultra X 6000, the widest, fastest and most productive 60-inch CCD scanner available in the market. Outperforming the competition with color matching and image scanning quality — while exceeding environmental standards — Contex is raising the bar, once again, with the newest...Read More...

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