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MFP Solutions Blog

Is the Fear of Conflict Killing Your Business?

Is the Fear of Conflict Killing Your Business? "Those who continue to feed off comfort will die of malnutrition for comfort in business will not nourish continued relevance." There's a great book titled "The Five Dysfunctions of a Team." The book was published in 2002, and today its message is still so relevant. I recommend all the Document Imaging Channel's leaders read this book at least twice. Actually, all business leaders from all industries will find the book worthy of reading. Patrick...

MSP & IT, MSSP Industry Notes for September 19th, 2020

MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...

The Week in Copiers Fifteen Years Ago

The Week in Copiers Fifteen Years Ago the Third Week of September 2010 Everything changes, our industry can't stand still and wait for things to happen. As an industry we need to get creative and give our clients the FREEDOM to print. Take away all the rules and regulations and simplify our products and services for our clients. Where there is mystery there is margin is not the type of business model we want! Enjoy these super threads from 15 years ago this week New from Canon: imageRUNNER...

Attention Sales World: The Compassion Revolution Is Here, Are You Onboard?

Let's face it, we've all lost a client for some reason or another. How many of us fail to understand the "why" behind why they left? What healing message are you using with your clients? Are they feeling alone and abandoned by you? Your clients are undeniably one of the most important factors. The more you understand that meaningful and credible relationships with your client's matter, the more successful you will become as a sales professional. Are you personally engaging with your clients?

The Week in Copiers Ten Years Ago

The Week in Copiers Ten Years Ago the Third Week of September 2010 Over the last two days I've had the opportunity to speak with four dealer principals, one dealer sales manager and a CEO of an industry supplier. There is good news! The good news is that we are recovering along with dealers pivoting to other products and services to offer to their clients. It's refreshing to speak to so many people that have found a way to see the good in a bad situation. May we all treat this time as a...

The Week in Copiers 5 Years Ago

The Week in Copiers 5 Years Ago the 3rd Week of September 2015 How many of you would be willing to roll the clock back to 5 years ago? There's no doubt for those of us that still selling these are difficult times. The only thing we can do is remain calm, keep putting in the hard work and this will pass. Try and see this as a character building moment and a chance to try all of the those marketing ideas that you never put in place. Now is the time to build for a great 2021. Enjoy these...

University of Texas Athletics teams with Ricoh to bring football fans to the stadium in the form of printed cutouts

University of Texas Athletics teams with Ricoh to bring football fans to the stadium in the form of printed cutouts EXTON, Pa. , Sept. 16, 2020 / PRNewswire / -- Ricoh USA , Inc. has teamed with University of Texas Athletics to produce individualized fan cutouts to help fill the stands at Darrell K Royal-Texas Memorial Stadium, home of the Texas Longhorns football team, during game days. These cutouts, produced in conjunction with local Ricoh partner UT Print San Antonio , allow fans to show...

Ricohs Shrinking MFP Offerings

Copier Manufacturers Shrinking MFP Offerings Wow, first time in months that I'll blog about something other than my days of selling copiers during COVID19. By now what I'm about to state shouldn't be considered breaking news for the copier industry. It was a few weeks ago when I received an email from a Print4Pay Hotel member that Ricoh was making some major changes to their MFP offerings. For many years it's been my belief that all manufacturers have too many devices offered to end users.

COVID19 Remote Working Day One Hundred and Twenty-Eight of Selling

Not a lot happened today and that's probably because I had a nagging sinus headache for most of the day. It wasn't until about three PM that my head cleared a bit and I was able to log a few calls and emails to finish the day. For most of the day I concentrated and getting additional research and information to clients that I wanted to move forward. For one account I put together two simple word documents for each device. Each file made reference of the existing device situation for each...

COVID19 Remote Working Day One Hundred and Twenty-Seven of Selling

COVID19 Remote Working Day One Hundred and Twenty-Seven of Selling Copiers & IT Services Did you notice anything different in the title? I finally included IT services because I spent quite of bit of time today prospecting for both. While I'm no master at selling IT I do have an entire team behind me that can help. Now it's just up to me to ask that six foot question. Last week I was able to knock down one content TEAMS meeting with an existing client. I realize that my focus can't be...

Attention Sales Leadership... Are You Setting Your Team Up For Failure?

S ales are the engine. Sales drives profits, growth and success. Just like any engine, your team needs maintenance on a routine basis in order to keep them humming along nicely. Any mechanic can tell you that the best-maintained engine can break down due to the unexpected failure of individual parts. I will ask you to think about the following: When is the last time you did routine maintenance within your team? When is the last time you gave your team a sales health check-up? ARE YOU SETTING...

COVID19 Remote Working Day One Hundred and Twenty-Six of Selling

COVID19 Remote Working Day One Hundred and Twenty-Six of Selling Copiers It's 10:24 PM with a cool breeze blowing in from the Ocean tonight. After a frustrating four day work week I finally packed it in about 5:30PM tonight. It had been a long week of phone calls, emails, inmails and texts. I was able to get docs for a small A4 black device late today. I'm hoping that will be the order that opens the flood gates with my 25 plus opportunities. I'm going to get a little off the rails here for...

MSP & IT, MSSP Industry Notes for September 12th, 2020

MSP & MSSP Industry Notes Sponsored by Arcoa Group ARCOA Group is here to help you successfully manage your IT Asset Disposition process. We help you recover value from retired electronic equipment through responsible methods of reuse and recycling. We ensure proper handling of assets which may contain data, while being environment stewards for assets that have no reuse value and are headed for recycling. We’ve built a robust de-manufacturing process to offer additional options for asset...

COVID19 Remote Working Day One Hundred and Twenty-Five of Selling

COVID19 Remote Working Day One Hundred and Twenty-Five of Selling The last week or so with almost no orders has seen me fighting with myself. Am I doing everything right? Is there something I'm missing? Am I prospecting enough? Am I asked the right questions? What can I do to turn things around? I thought quite a bit about where I'm at for the month with 9 selling days left in the month last night. I figure that I'm right back to where I was in March & April where just keep making the...

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Art Post

Applied Imaging acquires Florida-based office technology dealer

· in General Press Releases, Good Will, Movers n Shakers/Events · 0 replies
Grand Rapids-based office technology solutions provider Applied Imaging has grown its presence in Florida through a recent acquisition. Applied Imaging — which offers services including copier and printer sales, document management, managed IT services and document shredding — recently acquired Upstream Office Solutions, which is headquartered in Tampa Bay. Upstream Office Solutions is an authorized Toshiba dealer and is also authorized to sell and service printers from both Kyocera and...Read More...
Art Post

Netsurion Named to MSSP Alert's Top 250 MSSPs List for 2020 Fourth-Annual List Honors ...

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
Netsurion Named to MSSP Alert’s Top 250 MSSPs List for 2020 Fourth-Annual List Honors Leading MSSP, MDR and SOCaaS Cybersecurity Companies Worldwide FORT LAUDERDALE, Fla., Sept. 18, 2020 (GLOBE NEWSWIRE) -- MSSP Alert, published by After Nines Inc., has named Netsurion to the Top 250 MSSPs list for 2020 ( http://www.msspalert.com/top250 ). The list and research identify and honor the top MSSPs, managed detection and response (MDR) and Security Operations Center as a Service (SOCaaS)...Read More...
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Canon USA Helps Bridge the Document Workflow Divide between the Corporate Office and the ...

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
MELVILLE, N.Y. , Sept. 17, 2020 /PRNewswire/ -- Gartner predicts that, "through 2024, around 40% of all employees working remotely will work more than one day a week from home but not all week 1 ." While businesses navigate a blended work environment, it is imperative they implement solutions that can help all employees stay connected and maintain access to critical business information – regardless of location – while also implementing sophisticated security and control features. Canon...Read More...
Art Post

Accenture Named a Leader in European Managed Security Services by Independent Research Firm

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
NEW YORK--( BUSINESS WIRE )--Accenture (NYSE: ACN) has been named a Leader in the latest Forrester Research report on European Managed Security Services, which notes that Accenture’s “white-glove approach and customer focus help it differentiate.” The report — “ The Forrester Wave™: European Managed Security Services Providers, Q3 2020 ” — evaluates Accenture prior to the company’s Symantec CSS business acquisition. The analysis focuses on the strengths and weaknesses of the 13 most...Read More...
Art Post

BearingPoint expands its portfolio in the area of new ways of working

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
BearingPoint expands its portfolio in the area of new ways of working AMSTERDAM--( BUSINESS WIRE )--Management and technology consultancy BearingPoint announced today that it has acquired Paris-based Steerio, an engagement platform (SaaS) that leverages smart analytics to push teamwork, feedback and decision-making into the digital age. With the acquisition, BearingPoint expands its portfolio of team and project management assets and enhances its People & Strategy offering that focuses...Read More...
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Managed IoT connectivity from Telenor Connexion now available in AWS Marketplace

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
KISTA, Sweden , Sept. 17, 2020 /PRNewswire/ -- By 2025, more than 5 billion cellular Internet of Things (IoT) connections are forecasted globally, according to the Ericsson Mobility Report . To meet the increasing demand for enterprise IoT connectivity and simplified acquisition, Ericsson (NASDAQ: ERIC ) today announced it will now enable the sale of managed connectivity for its CSP partners, available in Amazon Web Services (AWS) Marketplace. AWS Marketplace is a digital catalog with...Read More...
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SunTel Technologies: The Best Managed IT Service In Toronto

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
SunTel Technologies: The Best Managed IT Service In Toronto Information Technology is one of the most important functions to ensure prosperity in any business. In the initial days of computers. Today it is impossible to imagine a thriving business without proper networking or system management. Information Technology is entirely and largely the backbone of any organization's technical structure. Thus it has become important now more than ever to have the best possible IT support to...Read More...
Art Post

NTT Communications Honored in Two Categories by the Frost & Sullivan 2020 Asia Pacific Best ...

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
TOKYO--(BUSINESS WIRE)--Sep 16, 2020-- NTT Communications Corporation (NTT Com), the information and communications technology (ICT) solutions business within the NTT Group (TOKYO: 9432), announced today that it was recognized as the award recipient for 2020 Japan IoT Service Provider of the Year and 2020 Japan Data Center Service Provider of the Year by the Frost & Sullivan 2020 Asia Pacific Best Practices Awards program yesterday. This press release features multimedia. View the full...Read More...
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Konica Minolta Approves RELYCO's REVLAR Substrates for Use on Its AccurioPress C14000 High ...

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
Ramsey, NJ, Sept. 17, 2020 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), a leader in industrial and commercial printing and packaging solutions, today announced the testing and approval of RELYCO ® ’s 10.7 mil and 13.7 mil REVLAR Premium Synthetic Paper for use on the AccurioPress C14000 high-volume production press. As a result, RELYCO’s REVLAR® synthetic paper has been added to Konica Minolta’s Approved Media Guide. “As we launch our new and improved...Read More...
Art Post

Introducing Fiverr Business, a New Platform Targeting Team Collaboration for The Future of Work

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
Introducing Fiverr Business, a New Platform Targeting Team Collaboration for The Future of Work NEW YORK--( BUSINESS WIRE )--Fiverr International Ltd., (NYSE: FVRR), the company that is changing how the world works together, is announcing the official launch of Fiverr Business™. This platform is designed for corporate teams and departments to collaborate with each other while managing projects with freelance talent and will be subscription-based. The global health crisis and subsequent...Read More...
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ePlus Delivers Managed Powered Protection for Enhanced Business Continuity

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
HERNDON, Va.--( BUSINESS WIRE )--ePlus inc. (NASDAQ NGS: PLUS – news ) today announced that it has extended its Managed Services capabilities to include proactive monitoring, management, and remediation of APC by Schneider Electric uninterruptible power supply (UPS) devices. The Managed Power Protection offering includes fleet management and on-site dispatch of APC-certified resources for equipment replacement when necessary and a user portal that provides inventory management and reporting...Read More...
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TierPoint Announces Cloud to Cloud Recovery Powered by Dell EMC RecoverPoint

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
ST. LOUIS , Sept. 15, 2020 /PRNewswire/ -- TierPoint, a leading provider of secure, connected data center and cloud solutions at the edge of the internet, today announced its newest service: Cloud to Cloud Recovery powered by Dell EMC RecoverPoint. Replicating to a TierPoint-managed Hosted Private Cloud built on the Dell VxRail platform, the new recovery service is available in all TierPoint data centers. It offers a cost-effective way to leverage Dell EMC RecoverPoint, achieving real-time...Read More...
Art Post

TPx Achieves HIPAA Compliance for Managed SD-WAN & Firewall Solutions

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
TPx Achieves HIPAA Compliance for Managed SD-WAN & Firewall Solutions Managed Security Solutions from TPx to Deliver Peace of Mind for Healthcare Providers LOS ANGELES , Sept. 15, 2020 /PRNewswire-PRWeb/ -- TPx , a premier managed services provider whose award-winning product lines include managed IT, managed security, contact center and unified communications, announced today that it has attained the Health Insurance Portability and Accountability Act (HIPAA) attestation for its Managed...Read More...

PaperCut MF Billing Structure

· in Industry Discussion Room · 2 replies N Art Post
Can someone share the billing structure for PaperCut MF? (i.e licensed per device or per user) I believe I saw somewhere that it is based on the number of devices... Can you also please share the MSRP? Feel free to private message if needed. Thanks!Read More...

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