MFP Solutions Blog

A Selling From The Heart Professional Redefines The Client Experience... Are You?

Unfortunately, one huge and costly mistake many in sales make with their customers is breaking promises. You're probably breaking promises to your customers far more often than you think. What experience is this creating? How are you making them feel? Without their willingness to tell you every single time you break a promise, how do you know? Way too many in sales treat their customers like widgets on an assembly line. What's worse is management and ownership have fostered the environment.

This Week in the Copier Industry 10 Years Ago (Third Week of September 2009)

If you have some extra time make sure you check out Brian's post from ten years ago. It was pretty awesome. Print4Pay Hotel Member "Biggest Deal of My Life!" Enjoy these awesome threads from 10 years ago this week! Canon U.S.A. Announces Availability of The COPYblue MEAP Kiosk Version 2.1 Solution 10/20/097:46 PM Providing storefront and hospitality businesses with an opportunity to generate additional revenue from copying, scanning and faxing, CanonU.S.A., Inc., a leader in advanced digital...

This Week in the Copier Industry 5 Years Ago (Third Week of September 2014)

Had a pretty cool thing happen yesterday. I was visiting one of my existing accounts because they had a question on one of their higher end printers. The owner of the company then told me about a call he received from another business owner asking about how he likes his copiers. I was given the contact name and the company, since that company was only a few minutes away I was on my way. Stopping in un-announced is always a little dicey. The DM was in the office and I had to wait a bit, and...

DocuWare Introduces a Free Tool for Creating Process Diagrams

Visualizing Clear Processes is the Key to Seeing New Efficiency Opportunities for Businesses New Windsor NY, Oct 17, 2019 – DocuWare , provider of cloud solutions for document management and workflow automation, releases Process Planner , a stand-alone, web-based process diagramming tool that is available for free for anyone. Process Planner is a 100% free tool requiring no prior knowledge about workflow standards or notations and no prior experience with other diagramming solutions - a...

What is ITAD and Why is it a Growing Industry and Why Office Equipment Dealers Should Give it a Look

During the last few weeks I've been able have some awesome conversations with service providers for our industry. I'm always on the look out for a product or a service that can help dealers expand their existing business or add growth from another service. At Itex 2019 I was able to spend a few minutes with Ed Spriegel (President of Mid-West Copiers and Partner with ARCOA Group). Ed was really excited about how well ARCOA is performing and stated I should chat with Brett Apold (Vice...

Wide Format for AEC Market & New Features I Would Like to See

If you've been selling wide format MFP's for some time I think you'll agree that the manufacturers have been slow on refreshing most models from most manufacturers. Aside from KIP with the recent introduction of the KIP 600 toner based color wide format MFP (multi-functional product), the others are just regurgitating the same tired outdated wide formats for the AEC (architect, engineers and construction) market. Five plus years is a long time to wait for a refresh of an existing model or...

Keeping the Audience

Today's Over Confidence in Yesterday's Performance Can Empty the Chairs at Tomorrow's Play. Does the Imaging Channel have too much confidence in yesterday's relevance? A diminishing relevance either in a businesses' deliverable or a theatrical performance will lose its audience. It's Relevance, which fills seats. Today some of the Imaging Channel's actors have done an excellent job memorizing their lines in a play written 50 years ago. OK, the script has been updated, been modified, and at...

Attention Sales World... Stop Being Empty Suits

I'm here to inform you, a sales professional thinks before they act. They plan, prepare and practice as they build the foundation known as success. They lead with intention. Not only do they become the example, they are the example. What makes a sales professional great? They're purposeful, full of pride and are precise with their decisions by aligning their vision and values to earn the respect of their clients. With determined intent, they engage in heartfelt activities benefitting those...

This Week in the Copier Industry 15 Years Ago (Second Week of October 2004)

Did you know that we have questions, comments, sales tips, sales advise, copier quotes and proposal that go back 16 years? Yup, more than 100K in threads stored for your enjoyment on the Print4Pay Hotel! Enjoy! Enjoy these awesome threads from 15 years ago this week! Savin 4022 / Ricoh 2022 10/12/045:09 PM The back side leading edge has toner on it and fades out as you get to the trail edge. if you run multiple copies it is only on the first copy. I have noticed that if you look at the drum...

This Week in the Copier Industry 10 Years Ago (Second Week of October 2009)

For the next couple of weeks I'll be posting a picture of how many visitors we've had on the site at one time. All of this activity is from the last 30 days. I can't thank everyone enough for their support and making the Print4Pay Hotel a special place for Imaging (copiers) & IT Professionals! Enjoy these awesome threads from 10 years ago this week! Topic Konica Minolta Supports the United Nations Climate Change Conference 2009 10/9/0911:23 PM climate convention, Konica Minolta...

This Week in the Copier Industry 5 Years Ago (Second Week of October 2014)

Some of my favorite quotes for sales: "The harder you work the luckier you get" "Luck is for rabbits" "As long as you work hard, you never what the tomorrows will bring you" "The thought of the cheapest price is long forgotten after poor service" "If it sounds too good to be true it usually is" "You cant see both sides of the coin without looking at the edges" Enjoy these awesome threads from 5 years ago this week, especially the one from the "ghost" Topic Konica Minolta Launches Managed...

Selling Copiers in the Seventies with Rich Sissen

If you're reading this blog series for the first time you'll notice one of these icons . Clicking that icon will take you the collection of blogs that we've posted with our amazing industry veterans who were selling copiers in the seventies. I believe its important that we not only post these blogs but to also have them archived for our industry. Rich Sissen is President and Owner of Sissen and Associates. We met via email and had a couple of phone conversations about our early copiers days.

Digital Upmanship! The New Competitive Threat

This article applies to all industries, especially those consolidating or declining. Spending nearly thirty years in the Print Equipment and Services Industry; an industry known as the Document Imaging Channel. I have seen the glory days, and obviously, now I am witnessing its most challenging time ever. Today as print equipment, customers' continue in their digital transformations. They are reducing the need for printed paper. As the market shifts and consolidates, I am also witnessing and...

Sales Professionals Invest Without Any Freaking Excuses, Are You?

I'm here to tell you... investing in yourself is one of the greatest examples of self-care. Quite frankly, it may very well be the most profitable investment you'll ever make. Are you bold enough to take the steps necessary to improve your sales performance? If you do, your sales universe will respond by granting you some freaking amazing results. Simple but ever so complicated for many, it's the effort you put into consistently investing in yourself that will play a large role in...

This Week in the Copier Industry 15 Years Ago (First Week of October 2004)

I had this short chat with my VP of Sales today. I exhausted my pipeline in recent months, not as much time to prospect during that time. Put the foot on the pedal this week with almost 70 calls, and 40 plus emails. Resulting in 10 appointments and 3 opportunities for about $50K. Need to do the same for the next 3 weeks! Enjoy these awesome threads from 15 years ago this week! Topic Canon Targets Commercial Print Market 10/7/048:19 PM their respective owners. (i) Source - Gartner Dataquest -...

This Week in the Copier Industry 10 Years Ago (First Week of October 2009)

How was your day today? I hear that quite a bit. One question that I'll ask other reps is "What type of day is it today", the usual response is something about the weather. Mine is it's a great day to sell something!" Enjoy these awesome threads from ten years ago this week in the copier industry! Topic Nuance Acquires eCopy, Extends Network Scanning Solutions that Connect MFPs with Ente 10/6/097:26 PM — result in scanning solutions that maximize gains in productivity and cost savings and...

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Art Post

New Touch7 Photo ECG Tool from Color-Logic

· in General Press Releases, Good Will, Movers n Shakers/Events · 0 replies
PRESS RELEASE For Immediate Release For more information, contact: Mark Geeves at 513-258-0047 or mark@color-logic.com New Touch7 Photo ECG Tool from Color-Logic West Chester, OH; October 2019-- In booth 10564 at Printing United in Dallas, October 23-25, Color-Logic will introduce Touch7 Photo ECG, an Extended Color Gamut (ECG) tool that dramatically simplifies the use of Extended Color Gamut in the latest wide-format and digital presses. Extended Color Gamut (ECG) inks are rapidly gaining...Read More...
Art Post

Insight Earns Microsoft Azure Expert Managed Service Provider Status

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
October 17, 2019 08:30 AM Eastern Daylight Time TEMPE, Ariz.--( BUSINESS WIRE )--Insight Enterprises (NASDAQ: NSIT), the global integrator of Insight Intelligent Technology Solutions™ for organizations of all sizes, today announced it has achieved Microsoft Azure Expert Managed Services Provider (MSP) status, maintaining real-world proficiency in assessing, migrating, building, deploying, optimizing and managing business solutions on Azure. The Azure Expert MSP recognition validates...Read More...
Art Post

School Board Wants to Stay with Incumbent Vendor

· in Copiers Stuff "We Found on the Web & Videos" · 1 reply Art Post
Among the other agenda items covered was the proposal for new copy machines and printer restructure for the entire school system. Access Solutions Copier Service spoke to the board and made a proposal concerning leasing and maintaining the school system’s copiers and printers. After the proposal, the board decided they would like to present the offer to the local copier service that has been the school system’s supplier for several years to see if they could match the price. It was...Read More...
Art Post

Konica Minolta Plans Worldwide Premiere at PRINTING United

· in The BIG 4 (Canon, Ricoh, KonicaMinolta, Xerox) "In The News" · 0 replies
RAMSEY, NJ (October 17, 2019) – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced its diamond sponsorship and participation at PRINTING United in Dallas, Texas, October 23 – 25. Konica Minolta is also a silver sponsor for SGIA’s Women in Print Alliance breakfast on Thursday, October 24 at 7:30 a.m. In its 10,000 square foot booth located in the Commercial and Packaging area, Konica Minolta will showcase its production and industrial print presses, post-press...Read More...
Art Post

Network Coverage Wins Growth Partner of the Year & Security Partner of the Year at Continuum's Navigate 2019 Conference

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
BOSTON , Oct. 17, 2019 Network Coverage, a managed IT services company based in Danvers, MA , was announced as Growth Partner of the Year for North America and Security Partner of the Year by Continuum at their annual Navigate conference in Pittsburgh Pennsylvania October 1-2, 2019 in Pittsburgh, PA. Over 6,000 of Continuum's MSP partners are eligible for these prestigious awards with the winners determined by data, proven success, and merit. Network Coverage was awarded the Growth Partner...Read More...
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Red River Earns Managed Service Provider Partner Status from Amazon Web Services

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
CLAREMONT, N.H. & RESTON, Va. Red River, a technology transformation company, announced today it was accepted into the Amazon Web Services (AWS) Managed Service Provider (MSP) Partner Program. The AWS MSP program enables AWS customers to identify proven AWS Partner Network (APN) Advanced Consulting Partners, such as Red River, that are “skilled at cloud infrastructure and application migration, and deliver value to customers by offering proactive monitoring, automation, and management of...Read More...
Art Post

The Army is creating an enterprise cloud management office

· in The MFP Solutions Blog Links · 0 replies
The Army will create an enterprise cloud management office before the end of the year, the service’s top IT official said at the Association of the U.S. Army conference Oct. 15. The office will offer “centralized oversight of capability that exists in the cloud," provide incentives for Army components to move to the cloud and help them migrate to the cloud, Lt. Gen. Bruce Crawford, the Army’s chief information officer/G6 said in an interview with C4ISRNET Oct. 16. With the establishment of...Read More...
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MetTel One of Several Companies to Provide Mobility, Voice and Data Services on New York State ...

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
NEW YORK , Oct. 17, 2019 The New York State Office of General Services (OGS) has awarded MetTel as one of several companies on its Centralized Contract for Telecommunication Connectivity Services to provide the state with Mobility, Voice and Data Services, MetTel announced today. Listed as Award #23100, this Contract includes multiple awardees and is designed to provide state government organizations with a variety of information technology (IT) services while also recognizing innovators in...Read More...
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PACK PRINT INTERNATIONAL 2019 REFLECTS STRONG ASIAN PACKAGING AND PRINTING MARKETS

· in General Press Releases, Good Will, Movers n Shakers/Events · 0 replies
October 2019 FOR IMMEDIATE RELEASE Press Contact: Anne Meerboth-Maltz Tel. (312) 781-5185 Fax (312) 781-5188 Email: ameerboth@mdna.com Messe Düsseldorf North America 150 North Michigan Avenue Suite 2920 Chicago, IL 60601 PACK PRINT INTERNATIONAL 2019 REFLECTS STRONG ASIAN PACKAGING AND PRINTING MARKETS The 7th edition of PACK PRINT INTERNATIONAL at BITEC in Bangkok was a resounding success. Over 19,000 trade visitors from 62 countries attended the International Packaging and Printing...Read More...
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F5 Silverline Managed Services Opens First Regional Point of Presence in Sydney, Australia

· in Managed Print/IT, SaaS, Software Press Releases · 0 replies
SYDNEY, AUSTRALIA – WEBWIRE – Wednesday, October 16, 2019 F5 Networks (NASDAQ: FFIV) announced the opening of a new regional point of presence (PoP) in Sydney, Australia, as part of its aggressive global expansion strategy to deploy PoPs in additional geographic locations to satisfy growing customer demand for its Silverline Managed Services. Further Regional PoP expansion is planned for Hong Kong by the second quarter of fiscal year 2020, with three additional strategic Regional PoP...Read More...

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