Today, I declare like the patriots in Boston back in April of 1775, The Revolution has begun. So, let the A4 battle for market dominance begin. I had the pleasure to share the BEI Services data at the Lexmark Roadshow in Boston. As the Copy/Print Industry continues to modify, BEI’s data highlights some of the reasons A4 equipment is driving much of the many disruptions coming to the print services deliverable. The battles of this A4 Revolution will be fought in the conference rooms of the...

I though it would be a great time to write about Ricoh Global Scan NX V2 Serverless solution. At time to time I've struggled with when and where to have that conversation with an existing or prospective client. Hoping that this document can help in our quest to solve complex business problems with scanning. GSNX V2 Serverless GSNX V2 Serverless allows the administrator to set up pre-defined workflows on the MFP screen that guides the user to scan to the correct destination in the correct...

I'm with you, in recent years it's been tougher and tougher to get through to DM's (decision makers) to schedule that first appointment. In some cases it's taken me a hundred plus calls and many years of trying to get the DM on the phone. The good thing about the 100 plus calls is that by the time I do get the DM on the phone they definitely know what I'm calling about. Gatekeepers are better than ever, and the thought of potential phone scams keep them vigilant in their quest to not let you...

All I can save is, it must have been a slow week at the Print4Pay Hotel Peerless Controllers "In The News" 6/16/035:07 PM multifunction office products and digital appliances. In order to process digital text and graphics, digital document products rely on a core set of imaging software and supporting electronics, collectively known as an imaging controller. Peerless' broad line of scalable software and silicon offerings enables its customers to shorten their time-to-market and reduce costs...

Happy Fathers Day to everyone, I spent the entire day with my Son and his wife. It was a great day, hope everyone else was able to have a great day! Enjoy the threads from ten years ago this week! Neal · 6/16/088:36 AM , profitable printing ” = HP o “ Print is Powerful” = Kodak o “Connect With Opportunity” = Xerox o “We Speak Image” = Canon o “Produce, Persuade, Perform..on the network” = Canon o “We’re Listening” = Ricoh o “Empowering Print Communications” = Sharp o “Leading Innovation” =...

Settling... Contentment, creatures of comfort; it's out there within the closets of all those in sales. Lurking in the dark shadows of their successes, hiding where you least expect to find it is a great balancing act of excuses. It's the silent sales killer, lurking and striking sales reps without warning. It even brings the biggest and brightest to their knees. WORKING THE LAND 'HOPING' FOR A FERTILE SPRING Don't think it can't happen to you? It strikes, every day. Settling, it's a...

If you are a small to medium sized business you may be looking for ways to grow by developing a more effective marketing program. You also know that the world is changing and what might have been effective even 5 years ago might not do the trick today. That’s why we’ve written this blog! To help you shorten your cycles and to more effectively build a marketing strategy that won’t break the bank. A traditional marketing department for a small to medium sized business focuses on 2 key areas:...

Sometimes it’s that one little feature that makes the difference from leasing a Ricoh CW 2201SP or an Oce/Canon wide format. For our Jersey Electric Contractor it was the TWAIN scanning feature that drove their decision to lease the Ricoh CW2201SP. TWAIN TWAIN scanning is also known as ‘pull scanning”. Pull scanning means that your software program has the ability to use a TWAIN scan driver. With our Electrical Contractor they have the ability to use a TWAIN scan driver with their business...

I couldn't help my self and re-read the two HP threads from ten years ago. Back in the day, there was a saying that buyers used to clung too, the saying went like this. If I buy the Xerox, and even if it doesn't work, no one is going to fault me for buying the Xerox over the Japanese brand. I feel this is the same with HP, even if that HP plotter, printer of copier stinks, the buyer will never hear a word from anyone for not buying the other brand. Weekend Copier Notes from 06/08/08 Neal ·...

Sales people who are mediocre are afraid to think big. A mediocre sales rep operates in a state of accepting and working according to average standards, in other words: just getting by; barely making it. Operating with mediocrity creates a mindset that living in the comfort zone is acceptable. Too many sales people are comfortable living in mediocrity. They choose to follow in the foot steps taken by many other sales reps because they believe it provides a sense of security. A mediocre...

During the last ten years, I've been delighted to help rookies/newbie’s or whatever you'd like to call new people that are breaking into Managed IT, Copiers and Managed Print Service industry. I'm not a manager or owner (was an owner once) of a dealership; I work down the street accounts (SMB) and love what I do! I enjoy helping new sales people and that's probably because I had no help when I started in sales some 38 years ago. It was nine years ago that I encountered my first sales manager...

Be Prepared. Is the motto of the Boy Scouts, and I guess know they are just Scouts BSA. In any case, someone one asked Based Powell, 'be prepared for what?" Baden responded with, "why, for any old thing." The imaging industry is changing again. There's a new war on the horizon for A3 & A4 MFP's, and it's not A3 vs A4 anymore. It's the war for "toner vs ink". Recent events both press releases, forum gossip and Linkedin posts shows that dealers have started to embrace A3 ink MFP's. Those...

The Commuter Train runs the line, nothing different than the day before. Is your business like a Commuter Train? running down the track of sameness every day. Well, many businesses do just that. They ride the train to sameness as they say, they hate status quo, or how they will never be content by a false sense of security, all the while exclaiming - their business is greater than all their competitors. Here’s my thinking; So many businesses have already determined their destination, and...

I'm not knocking you sales managers... I know you've invested a great deal in creating sales strategies to help increase your teams' win rate. I know you've heavily invested in helping your team get customers interested in your company's brand. What you may not realize is your pushy month end and quarter end sales tactics you hammer on are 'cheesy', 'tacky' and 'old school', and are driving your customers away instead of pulling them in. In a survey several years ago, the American Management...

Interesting thread about the meaning of "Aficio" below. Meaning of Aficio Aficio® comes from the Latin root "afficio" which reflects Ricoh 's creative concept and commitment to total customer satisfaction. Afficio embraces the meanings "manage", "handles", "move" and "influence". Ricoh Introduces Barcode and OCR Printing Capabilities for SAP R/3 System 6/3/038:01 PM 7000 CMF Laser printers AP 2600 AP 2600N AP 2610 AP 2610N AP 3200 AP 4510 AP 3800 C CL 3000 CL 5000 CL 7000 About Ricoh...

WooHoo! Finally a decent Saturday at the NJ Shore. For our family it was Cousins Day at Monmouth Park in NJ. Cousins get together to share some food, share some drinks and get to place some bets on the ponies. I love going to the track and wish I had more time to do it. While I only placed four bets, I was able to come home with $300 in profit. Not a bad day at all. What was more interesting is that I lost a super trifecta bet that would have paid $18K. Next time I'll pay more attention to...

Just when you think you have something in the bag, along comes the objection. My objection came last Friday as I was preparing for the long weekend. My last stop of the day was to follow up (in person visit) for an objection that I received via email last week. That objection was "your price is too high". Okay, too high compared to what I thought. I felt like responding via email right away, however, I opted for the visit because you just can't get everything you need with a constant barrage...

Every now and then, we encounter sales professionals who are different. They're extremely unique, quite rare and separate themselves from everyone else. They have a certain aura and swag about them that puts their clients at ease. It's as if they don’t really desire to sell their solutions or services as much as they want to make a difference for their clients and prospects. These professionals are genuine, authentic and the real deal. They sell from their heart and soul. They're aligned...

Wow, a lot of excellent topics from the P4P'ers. I especially liked "the new push to get rid of paper"! Enjoy the Memorial Day weekend here in the USA. New Xerox Printers and Multifunction Printers: Easy to Use Affordable, Reliable Techn 5/21/087:03 PM New Xerox Printers and Multifunction Printers : Easy to Use Affordable, Reliable Technology for Small Businesses -------------------------------------------------------------------------------- Hardware • Sharp Introduces A4 MFP Line, First...

DocuWorld 2018 May 7 th through the 10 th I attended this annual event which Docuware puts on for the ADP community. Beginning with the Meet and Greet cocktail party Monday right through to the last technical session on integrations Docuware put on a great show. One of the reason for attendance was the renewal of our DSC technical certification to maintain our ADP status. Docuware was smart about this in that they split the days up between key notes and product presentations in the mornings...