MFP Solutions Blog

The Quest for $200K Starts Tomorrow

Over the last couple of months, many of my peers asked if I would be doing another blog series about outlining my daily sales activities for the end of 2017. I stated, "No", the other two blog series ( 12 Days of Selling, 57 Days of Selling ) wore my sorry ass out and I'm no spring chicken anymore! Next year, I'll be staring my thirty-eighth year in the copier industry. Many of you know that I started as a technician, had my ninety day review and was told, "you're doing a great job of taking...

The Walking Dead, A Zombie, called Status Quo

“Zombie Management is when old bad management habits you once killed with improvement, have come back to life.” When you know the old way is no longer relevant why insist on allowing the old irrelevant ways to continue coming back to life. Like you would kill a Zombie, it’s time to pierce the brain of the Zombie called Status Quo, it’s time to eliminate those insecurities which cause you to resurrect Status Quo from the thoughts and habits of yesterday. I guess for some what they see in...

It’s Year-End, Are You Having A Money Burning Party Again This Year?

What do you mean we have OVER $100,000.00 in parts which haven’t had usage for over 18 months? Well, it’s November the end of the year is just weeks away. Over these next few weeks, many in the Imaging Channel will be writing off obsolete parts. First, let’s define Obsolete parts, all part’s in your inventory with no usage in over 18 months. Of course, no one would expect that they buy parts and never use them. Well obviously, all service industries have parts which become obsolete. However,...

This Week in the Copier Industry 10 Years Ago (Third Week of November 2007)

Thanksgiving week is now here, the end of the year is just 6 weeks away for most of us. Put the pressure to metal, finish strong, leave no prospect unturned. Weekend Copier Notes from 11/18/07 11/19/079:14 PM market worldwide, the fact that it is a Korean company apparently gives it handicap it can not overcome. - Sharp announced it has renewed its GSA contract with the U.S. Federal Government on Schedule 36 through 2011. - IKON won a bid to install a Canon imagePRESS C7000VP, a Canon...

Sales Leaders: 3 Critical Areas Your Sales Reps Must Master In Order To Consistently Crush Their Quota!

What can your sales reps do to become the true master, the expert sales rep in the eyes of your clients and prospects? How can you coach and facilitate to fast-track their process in becoming true masters of their craft? First things first, you must realize there’s no graduation process in sales. You and your sales team aren't studying a certain number of years until your get your degree. There’s no such thing as a PhD in Sales because you can never stop learning. Becoming the best requires...

Why I Contacted a Premium/VIP P4P Hotel Member Today!

Just and interesting nugget for everyone that I received today via email. I had a new registration for the Print4Pay Hotel. I check every registration to make sure that person is somewhat connected to the imaging industry. We don't want the scammers and lurkers to ruin a good thing. After reading though the fillable fields, I noticed that the person applying for membership was the production print buyer for a large corporation. Over the years, I've gotten to know many of our Premium/VIP...

Managing By The Data, It’s What Leaders Do

In business, everyone is accountable to someone or something. Today our teams want the ability to monitor their goals, and they want their leadership to care enough to help them establish and manage those goals. With all the technology and the abilities, most have in using it. Why are some managing their teams like it’s 1980? Today’s worker wants to succeed just as yesterday’s worker. With today’s management technologies dysfunctional trends, and ways to improve are easily defined. Many...

Sales Leaders: The 3 P's Your Sales Reps Must Embrace To Smash Their Quota In 2018

Kudos to you, if your sales team is on track to meet or exceed their sales goals this year. Even if this year has been a bit challenging, now is the perfect time to make a few adjustments, tweaks and commit to a successful 2018. Set aside quality time to do some serious planning so next year you and your sales team obtain extraordinary results. As you reflect and start working on your business plan for 2018, think about one word... According to Wikipedia... Sales Transformation is a change...

This Week in the Copier Industry 10 Years Ago (Third Week of November 2007)

Kinda hard to believe that the Canon imagrePRESS 7000v is now ten years old. Man does time fly by. Speaking about time flying by, we're into the last six weeks of 2017 also. Work hard because if you're not someone else is outworking you. Enjoy the threads from ten years ago this week on the Print4Pay Hotel Weekend Copier Notes from 11/18/07 11/19/079:14 PM market worldwide, the fact that it is a Korean company apparently gives it handicap it can not overcome. - Sharp announced it has renewed...

The Real Reasons for the Race to Zero in the Copier Industry

After reading a recent thread on Linkedin posted by Dale Dupree the self-proclaimed “Copier Warrior” who is slaying high costs and conquering poor service. I thought it would be a great time to write about what’s driving the “Real Race to Zero in the Copier Industry”. If you check out Dale Dupree’s profile page to learn more about him and what hes does to make himself unique and different in his marketplace. Part of Dale’s comment below: Copier reps are not out selling workflow strategies...

New Jersey Print Shop Selects Pre-Owned Ricoh MP W3601SP vs KIP 3000

New Jersey Print Shop Selects Pre-Owned Ricoh MP W3601SP vs KIP 3000 Buy a pre-owned wide format multi-functional KIP 3000 or buy a pre-owned Ricoh MP W3601SP from an Authorized local dealer? That was the scenario that I ran into a few weeks ago with a new prospect. I can’t blame prospects for searching the web for to get the most bang for there buck. However, with wide format multi-functional devices there can be many pitfalls to buying for the lowest price. Our Ricoh MP W3601SP offered a...

What Veterans Day Means to Me

I guess first and foremost I remember those of my family that honored the call of their country. My father, that was stationed in the South Pacific during WWII, and my grandfather that served during WWI. Then most recently my son that served in the Army National Guard. I also remember meeting many other Veterans that had served in Vietnam as I entered the workforce after High School. I understand that our country could not be what is today with out the sacrifices of all who have served in...

Taking Back Control of the Leash

I was looking out the window to the small dog park below. In the park, a Boston Terrier was running after a squirrel. His leash was free from his owner’s hand, his owner running in a zigzag manner after him trying desperately to catch the leash. The Leash flying in the wind as the dog ran faster and faster toward the squirrel, a squirrel who was quickly reaching the busy downtown roadway at the edge of the park. Sometimes the leashes business owners have on their Operational Cost are...

I.T. Sales Leaders: How Are You Coaching Your Sales Team For Success In A Digital Business World?

Digital evolution has changed how organizations conduct business. Disruption is everywhere as change is happening all around us. Your clients and prospects now have new ways of communicating using social media, forums, product and peer reviews. They gather real-time information on your products and services as they engage with businesses in real-time using mobile phones and more. The educated buyers of today, now research your business, your sales reps and competitors at the click of a...

This Week in the Copier Industry 10 Years Ago (Second Week of November 2007)

The one thread below reminded me of a recent appointment with a healthcare account. So, much for FAX is DEAD, right? Seems health care still needs and loves faxing. I'm guessing it's because faxing is still the most secure way of sending a document or maybe it's because it's just easier compliance for HIPAA. What ever the reason, FAX is NOT Dead with healthcare. On a recent healthcare install, I was asked if our Ricoh device could do a fax broadcast with the LAN Fax. I stated yes in can, and...

Car Dealerships Discover the Key to Luxurious Customer Service

Car Dealerships Discover the Key to Luxurious Customer Service Higher State Technology, a managed IT service provider, helped two major regional Lexus dealerships implement DocuWare. The dealerships gained total control of their data and reconfigured their filing rooms into luxurious spaces that improved the waiting experience for their customers. They digitized documents including vehicle sales documents, repair orders and more to allow staff from both locations to have quick immediate...

A Short Sales Ancedote

While cruising through my Linkedin wall this morning I caught a comment from Tom Hopkins. I was like, what! Tom Hopkins is still doing his thing! I thought that was awesome that's he's still out there spreading the real gospel of selling. If you want to be a closer and not an order taker, I highly recommend any of the books from Tom Hopkins. I guess I'm going back about fifteen or so years ago at a time when there was a print shop in almost every town. Of course every print shop had a press,...

Forces of Change, or Forced to Change. Of Course, it’s about Finding the Money

Taking Control of Operating Cost has never been more critical to the future success of the Imaging Channel, providing the needed resources for budgeting their growth to continuous relevancy. Dealers who sell in the imaging Channel understand the need to diversify they understand continuing to sell and service print equipment based on old lease practices and old service billing models will surely find themselves circumvented by the new or re-invented Innovator. The Imaging Channel is not...

Sales Leaders: Are You Coaching Your Sales Reps To Build Customers Or Long Term Clients?

According to the American Heritage Dictionary, a customer is someone who buys goods or services from a store or business. The word client can also mean customer but it has a separate definition as someone who receives professional services. In a business context, the two terms are often applied differently based on the types of relationships built. Customers are generally people who come to you mainly to buy products or services you supply. Clients buy your advice and solutions personalized...

This Week in the Copier Industry 10 Years Ago (First Week of November 2007)

Every now and then I like to include a few tidbits about sales for everyone. Ask yourself, "what makes you unique and different?" from the other reps in your geo area. S uccess comes home to S. Jersey Copier Dealer! 11/5/074:14 PM accounts with 400 of the state's 600 school districts. But in 2004, Stewart was acquired by Global Imaging Systems. This year, Xerox bought Global, which lost the right to sell Savin. KDI "could never get authorized [to sell Savin copiers] because of Stewart,"...

Forum Topics

NEW YORK , Nov. 21, 2017 /PRNewswire/ -- Canon Business Process Services (Canon), a leading provider of managed services and technology, today announced that "The Silicon Review" magazine has named Canon among the 50 Smartest Companies of the Year 2017. "The Silicon Review 50 Smartest Companies of the Year 2017 program identifies companies that mastered the discipline of smartness and stood high among the crowd," said Sreshtha Banerjee, Editor-in-Chief of The Silicon Review Magazine. The...Read More...
Compass Sales Solutions Announces Sherpa Navigator Stored Procedures! Boise, Idaho (November 2017) Compass Sales Solutions, the industry leader in sales opportunity software, is excited to announce a new module now available to our customers called Navigator Stored Procedures. This exciting new module is by-request and designed to allow administrators to create their own SQL stored procedures and have them available as custom data pulls in Sherpa Navigator. After creating your stored...Read More...
To Speak or Not to Speak? That is a Good Question By Laurie McLevish, Nov 21, 2017 12:47:15 PM In this day and age of electronic communication, social media, IM, text, email, etc., it has become too easy to forget the value of (or avoid) face to face or even voice to voice communication. Are we denying ourselves the benefits of real connections, negatively impacting our relationships both professionally and personally? Read more »Read More...
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What if you tripled your typical email response rate? People are three times likelier to reply to a LinkedIn InMail message than a traditional email -- so if you’re going to reach out, an InMail might be the way to go. What Is LinkedIn InMail? You can only send LinkedIn messages to your first-degree connections. To contact someone who’s not in your network, you’ll need to send an InMail. The InMail feature is only available to Premium and Sales Navigator users. Depending on your plan, you...Read More...
NEWS -- FOR IMMEDIATE RELEASE EFI Releases New Version of High-performance Fiery DFEs for Production Inkjet Systems FREMONT, California -- November 20, 2017 -- Electronics for Imaging, Inc., (Nasdaq:EFII) announced the release of its newest-version EFI™ Fiery® XB digital front end (DFE) platform for ultra-high-speed production inkjet presses. The Fiery DFE meets highly demanding requirements for performance, color and imaging, including advanced variable-data production printing, at speeds...Read More...
BOULDER, Colo. , Nov. 20, 2017 /PRNewswire/ -- Aleph Objects, makers of the award-winning LulzBot 3D Desktop Printers , has selected Made , a marketing agency specializing in brand transformation, to develop an overarching brand strategy and creative campaign that highlights the untapped potential of 3D printers. 3D printers are used to great extent in prototyping, education, research, and final-stage manufacturing. But for mainstream consumers, excitement around 3D desktop printing has...Read More...
Technology services provider Marco has purchased BusinessWare Solutions, an IT services and managed print company headquartered in Hutchinson with locations also in Owatonna, Willmar and Chanhassen. BusinessWare Solutions has been providing its clients with technology solutions since 1994. Its employees have joined the Marco team and will serve clients from each of the existing markets. “This purchase complements the technical expertise and service offerings Marco currently provides...Read More...
ST. LOUIS , Nov. 16, 2017 /PRNewswire/ -- Connectria, a global cloud service provider and founder of the No Jerks Allowed® movement, today announced that it has successfully completed the Amazon Web Services (AWS) Managed Service Provider (MSP) Partner Program Audit for the third year in a row. AWS Managed Service Partners (MSPs) consist of a select group of highly skilled managed service providers who have successfully completed a rigorous third-party validation audit according to AWS'...Read More...
PITTSBURGH and DALLAS, Nov. 16, 2017 (GLOBE NEWSWIRE) -- Magna5 , a portfolio company of NewSpring Holdings’ voice and data managed services platform, today announced its acquisition of NetServe365 , an award-winning managed services provider. Headquartered in Pittsburgh, NetServe365 specializes in network and server monitoring management, cloud hosting and IT consulting. The company’s fully managed IT security offerings combine certified expertise and advanced technology to supply powerful...Read More...
James Titcomb 19 November 2017 • 7:56pm T oshiba has announced plans to sell Westinghouse, its bankrupt nuclear reactor business, in a move that could help rescue the stricken Moorside nuclear power plant project in Cumbria. The embattled Japanese conglomerate announced on Sunday that it would raise 600bn yen (£4bn) as it seeks to shore up cash to avoid being de-listed from the Tokyo Stock Exchange. The funds will be used to guarantee any claims against Westinghouse, the US nuclear reactor...Read More...
Last Reply By Art Post · First Unread Post
MALVERN, Pa. , Nov. 16, 2017 /PRNewswire/ -- Ricoh USA, Inc. today announced that it has signed on to participate as a leading sponsor and exhibitor in PRINT United Expo 2019, taking place in Dallas, TX , October 23-25, 2019 . This early commitment further demonstrates Ricoh's Commercial & Industrial Printing Business Group's dedication to investing in initiatives that will empower its customers' business growth and advocate for the future success of print. "As our industry evolves and...Read More...

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