MFP Solutions Blog

Innovative Technology Improves Higher Education Staff and Student Experience

Tillamook Bay Community College rolled out DocuWare to the entire college in order to provide faculty and staff with easy access to information to facilitate advising and streamline the registration process for students. The higher ed institution was also able to utilize DocuWare to collaborate with instructors and develop standardized curriculum and teaching guidelines. Tillamook Bay Community College (TBCC) is a small college serving students on Oregon’s rural coast for over 30 years. In...

Attention Sales World: Somebody Is Marketing Your Company Who's Marketing You?

Marketing is more than just advertising and selling products, solutions or services. Marketing addresses all aspects of growing a business's client base as well as attracting new clients to their business. Highly effective marketing is a necessity, a make or break for some businesses. It's really impossible for businesses to be successful without good marketing and sales techniques. This is what brings dollars through the business door. Marketing is more than simply letting people know about...

It takes Determination to move a Rock or change a Business

Over the last few months, I have been talking with some Technology Channel leaders regarding my Vision of future Channel Distribution. A Vision I named “The Innovation Channel.” As these discussions take place, I am reminded of how determination lessens in value as some age. This thinking brought me to the creek which ran through the neighborhood I lived in years ago as a child. That creek we played in had a Big Rock; this Rock was obstructing the way the creek flowed down to the pond at the...

This Week in the Copier Industry 10 Years Ago (Second Week of August 2007)

SAN FRANCISCO -- Before the baseball winds up on eBay, before we make up our minds what the new record means (if we can) and before Pedro Gomez is assigned to follow around Alex Rodriguez, let's pause for a few words from the former home run king. "I would like to offer my congratulations to Barry Bonds on becoming baseball's career home run leader," Hank Aaron said in a video message played on the AT&T Park scoreboard after Bonds hit his 756th home run. "It is a great accomplishment...

Five Reasons Why Every Manufacturer Needs A Color Label Print Device

Color labels....., now you seem and now you don't. Over the years I'll admit that I never paid much attention to color labels, yet they are everywhere you look. Regulations and safety compliance in the work place has helped the color label market to explode in recent years. Most small to mid size manufacturing companies are outsourcing their color labels, which means a very long wait time when placing orders and most are ordering way more than they need to bring the cost per label price...

Are you Customer Centric or Product Centric?

Most in business would say “Of Course We Are a Customer Centric Business.” However with today’s rapid rate of disruption caused by organizations and Industries who continuously out innovate legacy organizations. I would say they are lying to themselves and here are my reasons for saying this. A company is built to sell a product which solves a problem. What happens when the problem the product solves is not an issue anymore? Or what happens when someone else circumvents your products...

Color Label Press University "Glossary of Terms" Part One, Course One

Many of you know that I'm a huge fan of color label presses. It's my belief that Dealers & sales reps that add Color Label Presses to their arsenal can achieve additional heights of revenue and profit. Color Label Presses can be used as seeding devices in larger Print4Pay opportunities, or help that dealer or rep get a conversation going with an account where they have never had any traction with MFP's or IT services. In addition, the competition is ripe for takeover. Let us not forget...

3 Simple Ways To Modernize Your Prospecting Efforts As A Managed Services Sales Rep

Managed Services is not a short lived fad nor a way for IT companies to fatten their corporate wallets. Managed Services is a way for any business to eliminate problems before they occur, manage their IT budgets better while creating a solid long-term partnership with a managed services firm that's protecting your most important assets… your business data. BENEFITS OF MANAGED SERVICES The benefits are many: In 2014, only 30 percent of organizations used managed services, but within a year,...

Konica Minolta Acquires More Than Just Copier Dealers

Please pardon any typo's or other stuff. I'm at Newark International Airport getting ready for my departure to Ireland and chillaxing on the first day of my vaca. As always I'm checking my email, because you just never know when something big may come along. Well, one pretty big thing just happpened with the acquisition of Muratec by the Konica Minolta. At first many readers will probably ho-hum the purchase and think that it was inevitable that Muratec would survive on it's own. My first...

Selling Copiers in the Seventies with Mike Stramaglio

I think the first time I met Mike Stramaglio (CEO/President MWA Intelligence) was at some National Ricoh event when he was President of Hitachi Koki Imaging Systems. At the time, I was with Jack Carroll (former principal of Century Office Products), I did not have to chance to speak with Mike at that event but listened carefully as Mike and Jack traded off a few stories about the Minolta days. After Mike had left, I asked Jack, "who was that?". Jack then proceeded to give me the low down on...

Imaging Channel, Why Should Amazon Have All The Fun?

I thought I would share a thought or two on the In-Home Tech Business. As many of you know my background is the Imaging Channel, Print/Copy equipment, and services. Obviously, this channel is desperately seeking a broader deliverable. Some in the channel have successfully transitioned. I had the opportunity to help lead the successful reinvention of a legacy print sales and services business, into that of a Managed IT/Security/ Services Firm that experience taught me many things. I look...

Hey Copier Channel: Are You Still Partying Like It Is 1999?

I never meant to cause you any sorrow I never meant to cause you any pain I only wanted one time to see you laughing I only want to see you laughing in the purple rain Prince This is not meant to cause you any sorrow. This is meant not to cause you any pain. I only want to see you laughing as you grow your business and adapt to what is happening around you. Remember carrying around a Thomas Guide in your car just in case you needed to look for an address in a part of town you weren't...

Imaging Channel, It’s also about a Lease-less Future!

Over the last year or so those in the Imaging Channel or as I believe it should strive to be called “The Innovation Channel.” Have realized many shifts within the marketplace. Everyone associated with this industry realizes that printed pages are decreasing, and Printing Equipment is becoming less and less as important to those who use it. The world around Print is most definitely changing and shrinking. We all heard the “Paperless argument” some agree and some disagree. So let me say this...

Why Social Selling Stinks for Most Copier Sales Reps

Over the last two months I thought I would perform a test using LinkedIn. My goal was to connect with 1,000 people in the copier industry. Right now, I'm sitting at about 800 new connections. I'm hoping to hit that 1,000 mark by the end of this week. Everyday, I spend at the minimum 30 to 45 minutes review my wall of threads. Since I have more than three thousand connections, that wall seems like it can go on forever (thank goodness for weekends YaY!) If I had to estimate, I would say that...

A Professional Athlete Puts In The Hard Work - Can The Same Be Said For A Copier Sales Rep?

"Without hard work and discipline it is difficult to be a top professional" Jahangir Kahn Can this same message reign true inside the copier channel? Can this message be applied to a copier sales rep, YES! There is no free ride to success as some copier sales reps may think otherwise! There is no easy button to press! There is absolutely no easy way to become successful. Without hard work, dedication, an extreme tolerance for frustration and setbacks you can never become a sales champion. If...

Are Copier Sales Reps Asking the Right Questions

Over the last couple of days, I've been approached about help with device recommendations and or configurations from a few of our newbies. I love it when they come to me for help, because most of the time I'm on my own sales island and really have no one to turn to if I have questions about devices or configurations. Thus, the reason why I post most of my questions on the these forums. I need to hear from others that have more knowledge that I have. I've always stated over the years that we...

How Far Out On the Pier Are We?

Recently I had an opportunity to speak to industry peers at the RT Imaging Summit-Americas in Cancun This article shares my thoughts of the event. As the Summit in Cancun, Mexico got under way, my mind went to the pier across the road, right off the beach. I began thinking how far down the “pier” the imaging channel has gone over its decades-old life. Just how much longer can we walk the planks of the pier? Using this analogy, the planks are the customers of print. How many new planks, if...

Five Reasons to Attend Print4Pay Hotels Wide Format Presentation for Sales Reps

Originally I had planned to do the webinar for August 18th at noon, and lasting for one hour. Due to vacations, summer schedules and other conflicts we're moving the event to September 18th, 2017 for a noon kickoff. Let's figure that this will take about an hour or so. I just finished talking with John Anderson from Sissine's Office Systems, and John's on board to co-host our event. John and I go way back and pretty much we're always kicking wide format questions and issues back and forth...

This Week in the Copier Industry 10 Years Ago (Third Week Week of July 2007)

I pulled up one of the old threads below "Sales Tips" and it brought me to a thread I was posting each week for about 30 weeks or so. It's ripe with some good selling tips. I believe these were being emailed to me at the time, thus once it's emailed to me, I figure it's good to go to post up on the site. Enjoy!! Sharp MX-2700N and Toshiba 2500c now in the Virtual Monster Mayhem. 7/19/074:28 PM Although Xerox, Canon and Konica Minolta are the most common competitors we find ourselves up...

Five Cool Features for Epson Sure Color T-Series Plotters

I've placed a few of the Epson Sure Color T-Series Plotters with Architects, Engineers and Construction Companies in New Jersey this year. The models with the five cool features are the Epson Sure Color T3270, Sure Color T5270, Sure Color T7270, Sure Color 5270D & the Sure Color T7270D. What Does the “T” Mean? To get you more familiar with the Epson Sure Color T-Series Plotters, we can point out that the “T” means that the plotters are the technical series. Designed for the AEC...

Forum Topics

MELVILLE, N.Y. , Aug. 14, 2017 /PRNewswire/ -- As law firms continue to adapt and expand their comprehensive set of client-focused legal services, there is an increasing need to streamline business processes through next-generation office technologies. Canon U.S.A. , Inc., a leader in digital imaging solutions, will showcase a range of its latest solutions that encourage workflow automation at ILTACON 2017 (Booths #100, 101, 200, 201) from August 14 to August 17 at the Mandalay Bay...Read More...
HENRIETTA, N.Y - August 14, 2017, Lake Image Systems Inc., the leaders in data integrity, verification and print quality inspection systems are pleased to announce that they will be exhibiting at the PRINT17 show (Booth #2263), September 10 - 14, 2017 taking place at the McCormick Place South, Chicago, IL, USA. PRINT 17 the largest gathering of the printing, publishing, in-plant, graphic communications and mailing/fulfillment communities in the Americas, and this year’s “Grow your Business”...Read More...
ATLANTA, Aug. 14, 2017 (GLOBE NEWSWIRE) -- RapidFire Tools, Inc., the developers of the Network Detective IT assessment solutions, announces it has combined forces with business automation software developer Tigerpaw to offer a new educational webinar for managed services providers, to be held on August 17 at 2:00 p.m. ET. The session, “Leveraging Network Assessments to Close More Managed Services Business,” will teach MSPs how to increase managed services sales and generate new projects...Read More...
CINCINNATI , Aug. 14, 2017 /PRNewswire/ -- CenterGrid, the leading Cincinnati -based cloud management services company, today announced the appointment of Kevin Westendorf as its Chief Technology Officer and Vice President of Technology. Kevin brings more than 22 years of leadership and technology expertise to the company. Kevin will enhance CenterGrid's portfolio of secured cloud offerings employing his vast experience in managed data center hosting, IT service delivery and operations, IT...Read More...
HERNDON, Va., Aug. 14, 2017 (GLOBE NEWSWIRE) -- ManTech International Corporation (Nasdaq: MANT ) was awarded a $180 million contract, with full potential value of $450 million including contract extensions over a 10-year term, to manage and transform NASA's Jet Propulsion Laboratory (JPL) Institutional Computing Environment (ICE). The agreement is a subcontract for ICE under JPL's NASA prime contract. "We are very excited to partner with JPL's Office of the CIO to develop and deploy...Read More...
Ramsey, NJ, Aug. 14, 2017 (GLOBE NEWSWIRE) — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), today announced the launch of the MGI JETvarnish 3D Evolution (Evo) Multi-Substrate Digital Press series. These three high-performance production printers are designed to produce premium, high quality printed output with sensory dimensional textures and extra added value. The MGI JETvarnish 3D Evo uses 100 percent digital technology, which provides quick prototyping, short run...Read More...
Toshiba’s plan to sell its memory unit to a Bain/INCJ/Hynix consortium for $19 billion ran into trouble because the consortium wants to pay in installments and Toshiba wants the money up front, reports Bloomberg . This has prompted last week’s move to re-open talks with Western Digital and Hon Hai about selling the business to them. Hon Hai is said to have offered $30 billion. Meanwhile the dispute with Western Digital over whether Toshiba has the right to sell the business gets increasingly...Read More...
I don’t know about you, but I’m sick of bad emails from salespeople . I am sick and tired of receiving unsolicited, uncustomized, long-winded, self-promotional emails from lazy salespeople. While I could write a complete book series with a slew of bad examples, I received a particularly irritating one the other day that sent me over the edge. I responded to the salesperson just to tell him how bad it was. This brand new sales development rep defended himself in a back-and-forth email...Read More...
A NYC area IT consultant and MSP shows how small and mid-size business leaders can increase revenues by outsourcing IT to a managed services provider (MSP) in a new article on the eMazzanti Technologies website. The article lists five ways a managed services IT company can enhance revenue growth. In the informative article, the company shows how managed IT has increased productivity and innovation, improved budgeting and strengthened security, all with a direct impact on revenues. Freeing up...Read More...
ARMONK, N.Y. , Aug. 10, 2017 /PRNewswire/ -- IBM (NYSE: IBM ) today announced that the State of Arizona has turned to IBM Cloud to help manage its daily mainframe operational consumption. Cloud managed services on IBM Z will provide State of Arizona agencies the agility to carry out some of Arizona's most critical IT operations including mainframe services and disaster recovery efforts. As part of this new agreement, cloud managed services will be implemented by the State of Arizona's shared...Read More...
VANCOUVER, British Columbia, Aug. 09, 2017 (GLOBE NEWSWIRE) -- Premier Managed Services Provider, VirtualArmour International Inc. (the “ Company ”) (CSE:VAI) (3V3:F) announced today that is has secured two new Managed Services Clients in the Healthcare industry. The multi-year contracts include the implementation of new security platforms and ongoing Managed Security Services and combined, have total contract values in excess of US$1 Million. VirtualArmour secured the contracts as a result...Read More...
Following a competitive, nationwide request for proposal (RFP) process, Syracuse University today announced that Ricoh USA has been selected as the University’s copy center partner. Ricoh USA, which is scheduled to open the week of Aug. 21, will occupy the space that previously housed the Schine Copy Center. The new center will offer a range of copy, printing and shipping services, many of which have not previously been available on campus. “The addition of Ricoh USA to the Syracuse...Read More...
Intellinetics, Inc. ( OTCQB: INLX ), a cloud-based document solutions provider, announces that it has been made aware of and requested by the OTC Markets Group Inc. to comment on recent trading and promotional activity concerning INLX common stock. On August 10, 2017, OTC Markets informed the Company that it became aware of certain promotional activities concerning Intellinetics, Inc. and its common stock, including the distribution of promotional newsletter emails encouraging investors to...Read More...
LEXINGTON, Ky. , Aug. 10, 2017 /PRNewswire/ -- Lexmark International, Inc., a global imaging solutions leader, today announced a new fleet assessment service for partners, enabling them to easily present customized data-based proposals to their customers in an effort to optimize printing fleets and improve return on investment. With Lexmark Fleet Intelligence, partners receive the benefit of Lexmark's comprehensive enterprise assessment tools, industry-specific methodology and analysis,...Read More...
CHICAGO, Aug. 10, 2017 (GLOBE NEWSWIRE) -- iManage , the company dedicated to transforming how professionals work, today announced that Hughes Hubbard & Reed (HHR) —one of New York’s most distinguished law firms — has selected iManage Threat Manager to better protect sensitive client data across its global offices. iManage Threat Manager leverages historical and contextual information in the iManage system to provide rapid identification of both internal and external threats.Read More...

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