MFP Solutions Blog

A Few Reasons Why We Still Need to be a Closers "Part II"

Years ago, many of us old timers carried testimonial letters from current customers.  Most of the time these testimonials were used when we encountered an objection.  For example, the prospect may state, "How soon can I expect to see a service engineer?".  What's the standard response every rep states?  "Mr. or Mrs. prospect we'll be in there in less than four hours".   Maybe we change to, "Mr. or Mrs. Prospect if we can deliver on-site service in four...

As Mobility Spreads, Healthcare IT Security Must Be Enhanced

The healthcare industry has become a bit more mobile-centric in the past few years, driven by the need for agile, always-on operations that fit the preferences of both employees and clientele. When watching trends in the IT manufacturing sector, it has become clear that personal computers are likely to continue falling in shipments and investments, replaced by the adoption of and rising expenditures related to smartphones, tablets and portable computers. What's more, the mobility arena has...

A Few Reasons Why We Still Need to be Closers

In recent months I've been reading more blogs and LinkedIn pulse articles that are touting the new sales methodology , the more I read the more I hate them. After doing research on the author I find that the author was never in sales or had a really short career (thus the reason they are writing and not selling).  The one common thread in most of these articles, is the point that clients aka prospects do not want to be closed with the old traditional selling...

This Week in the Copier/Office Equipment Industry 10 Years Ago Second Week of February 2006

Just finishing this up before the end of half time show for the Superbowl, so far my prediction of Denver winning is holding up.  The big news of the weekend though is that Foxconn will have a deal done with Sharp Corporation by the end of the month.  Enjoy the threads from ten years ago this week!   Re: NEW MESSAGE BOARDS 2/11/06 9:51 AM YOU WHO HAVE MADE THIS THE GREATEST RESOURCE SITE INN THE WORLD! Phase 3: Is to implement the other boards for the additional manufacturers.

BYOB... It is Not What you are Thinking...

    Those good ol' college days... What to bring, a six or twelve pack? Case or Keg? Those BYOB quandaries. This quandary had me thinking, is it appropriate to BYOB to your own sales party? Of course it is as you should always be  Building Your Own Brand. "Define what your brand stands for, its core values and tone of voice, and then communicate consistently in those terms." Simon Mainwaring We all agree, a company's brand is one of the most important factors to its ongoing...

Five Awesome Apps for Imaging Industry Sales Reps

Thought I would share some of the apps that I use for work.  I can only wish that there were more industry related apps available to those of us in the industry. Zello   My son turned me on to this app about a month ago.  Do you remember the Nextel radio phones? If so, this app replicates that radio experience with the instant connection.  After downloading the app, you can submit your contact list to see if you have any mutual connections that are using Zello . I was...

The High Cost of Noncompliance in Health Care

Health care IT security has been lackluster of late, to say the least, as countless breaches of patient data have taken place in a relatively short period of time with no signs of a changing tide rolling in soon. This is one of the many reasons why regulators and law enforcement officials have started to come down hard on hospitals and other medical firms that are not doing everything in their power to maintain compliance and protect information from the grasp of hackers and other threats.

How One Simple (Smart Phone/Tablet) Print App Can Help You Close More Orders!

In advance of our Print Analyze App (smart phones & tablets) that is scheduled for February 9th & February 15th , I asked Jean Francois LE BRIZE to provide me with the same story that he told me at my first webinar a few months ago. Below is the blog from Jean: Thereis not a lot of software aimed at the salesman in the Imaging business. Among them, PrintAnalyze Full. PrintAnalyze Full is a cloud solution: the Salesman can perform audits, retrieve meters, calculate a...

This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of January 2006

It's Super Bowl Week!  Denver or North Carolina? I'm picking Denver because of experience and their awesome defense.   Take some time and review the threads from ten years ago.   Re: NCPG gets DMAP6 Cost Boston Mike · 1/24/06 8:55 PM Worked on my end at work and home. How does one sign up for this and are Jewish Temples allowed? Thanks -=Boston Mike=- Theo's back and you are all in BIG Trouble! Reply Re: NCPG gets DMAP6 Cost Old Glory · 1/25/06 9:11 AM The...

Don't Become Sales Settlers

I applaud DirecTV with their diversity. Not only are they continuing to make an impact within the cable TV wars; but they have also made a substantial impact within the sales world (more in a bit). Their recent campaign plays on one single phrase, showcasing a frontier-era family in a suburban neighborhood who stick to antiquated ways such as a horse-and-buggy and, by the way, cable. “We’re settlers son, we settle for things,” explains the father in “Neighbors”...

Does Your Copier Dealership Offer A Bakers Dozen?

It was the Eighties, we were in New Jersey, and I was leading the pack of six copier sales people.  We were all in our twenties, single and making oodels and oodles of cash selling plain paper copiers!  Station wagons, hatch backs, pickup trucks, copier guerney's, rolodex's, change for pay telephone calls, yellow page books, business street directory books, mucho phones, mucho demonstrations, delivering your own copiers, and training end users were the staple of the copier...

What is a Simple Workflow That Can Benefit Attorneys? "Part V for Print Audit LAW"

About a week ago I reached out to my friends at Print Audit for some advise for a PA6  LAW installation that I was working on.  While speaking with Paul Giorgi at Print Audit, I stated that if we can automate paper based billing for copies and prints with software, then that's a workflow right?  Thus, with PA6 we would be eliminating the countless hours that are required to capture the pages, and cost the appropriate pages to the correct billing account.  In addition, we...

Why We Love B2B (And You Should, Too!)

Social selling and marketing gurus are firing loaded machine guns directed right at sales departments. 1.47 billion --The amount of active users that are on social media right now! (reported by emarketer ( eMarketer ) 2 out of 3 - That’s how many companies do not have a real social media strategy for their sales teams. Haven’t you ever wondered why so many businesses fail every year? ( Sales Management Association ) We’ve all heard this popularly-quoted statistic: that 70%...

Ricoh America's Trying to Poach Dealer Account?

First, let me state that what I'm about to post came from a long time P4P member.  He emailed me a few minutes ago, in reference to a Ricoh America's Direct sales person that contacted one of his accounts via email and sent pricing via email.  Our P4P member is a Ricoh dealer and has had this client for 7 years, in addition the entire MIF is owned by the dealer. "This is our account for the past 7 years and we have all the MIF. This guy knows better and I want his rear end in a...

Can I Print from My Digital Camera to My Color Copier with PictBridge?

Two recent appointments with clients actually tested my knowledge of one of the obscure features of our multi-functional copiers.  On one appointment with a tech saving client, he wanted me to tell him about every option that was listed for the Ricoh MP 3003SP.  It was the old Feature, Advantage and Benefit for each of those options that were listed, until I arrived at the PictBridge option for the Ricoh. It was my understanding that with the PictBridge option installed that would...

5 Reasons Why I'm Going to Spring Break BTA in New Orleans in March!

I'm about to make my first ever trip to New Orleans for BTA's Spring Break event. A fewmemories come to mind when thinking about New Orleans, The Super Bowl (many of them, in fact the first ten), Mardi Gras, NOMDA Show, and Katrina. Since I'm going to be a newbie in New Orleans for March 18th & March 19th, I'll be staying at the BTA recommended Intercontinental New Orleans. Similar to last years event at the Grand Floridian, IBPI is hosting their event on March...

Polek & Polek Delivers Excellent Customer Support and Imaging Supplies by Sled

A couple of years ago I wrote a blog this titled, "Polek & Polek Delivers Toner Supplies to Dealers by Sled". With an impending snow storm forecasted for the North East. I thought the snippet below would be appropriate! " I think about back to our early days of being in business when we still operated out of my fathers house. There was a long, steep driveway to get to the house. When heavy snowstorms were forecast, it was impossible to get a car up and...

This Week in the Copier/Office Equipment Industry 10 Years Ago Third Week of January 2006

Ten years ago this week KonicaMinolta exiting the camera business, and boy oh boy did they make the right move.  A recent thread here on the Print4Pay Hotel forums mentioned KonicaMinolta's jump into the robotics industry.  I believe the article stated KonicaMinolta needed to move towards "more fertile" ground as the imaging industry continues to contract.  It's all about the consumables and I'm sure "bots" and robots will need plenty of those!  Enjoy the threads from ten...

Flying High Using Digital Processes

Flying High Using Digital Processes Aviation giant Mercury Air Group integrated DocuWare with two of its accounting systems, creating a mission critical solution for accounting information and documentation. The company reduced billing time by 6 days, increased cash flow, and gained workflow processing efficiencies. Privately held, Los Angeles-based Mercury Air Group provides jet fuel, air cargo services and transportation, as well as support services for international and U.S. commercial...

Are Your Salespeople Providing a Reason to be Hired?

All human beings are entrepreneurs. When were in caves, we were all self- employed... finding our food, feeding ourselves. That's where human history began. As civilization came, we suppressed it. We became "labor" because they stamped us, "You are labor." We forgot that we are entrepreneurs. - Muhammad Yunus, Nobel Peace Prize winner and microfinance pioneer In the start-up of YOU , Reid Hoffman and Ben Casnocha share how you can accelerate your career in today's fiercely competitive,...

Forum Topics

Konica Minolta, renowned for its world-leading technology, for integrating and expanding imaging needs from input to output, an unbending awareness to the basics of manufacturing and high compatibility with the latest cloud computing infrastructure, complemented by the best-in-class customer-oriented services and support, promises to empower education by launching educo ERP. Educo ERP is a user-friendly ERP solution platform, designed specifically to be used conveniently in schools,...

JERSEY CITY, N.J., Feb. 11, 2016 (GLOBE NEWSWIRE) -- via PRWEB - Zappix, the Smartphone Visual IVR provider and VisualVault, a leading ECM software solutions vendor, announced today integration between the Zappix Visual-IVR solution and the VisualVault ECM product suite. These leading edge technologies will empower users of smartphones and tablets with seamless integration between eForms, workflow, document management, and reports, merging mobile data collection with powerful enterprise...

LONG BEACH, Calif. , Feb. 11, 2016 /PRNewswire/ -- Epson America, Inc., today announced that it has been named a leader and winner in the 2016 BIG Innovation Awards presented by the Business Intelligence Group. Selected by a panel of experts, Epson was recognized for its revolutionary Epson WorkForce ET-4550 EcoTank All-in-One printer , one model in a series of Supertank printers that come loaded and ready with up to two years of ink in the box 1 . The WorkForce ET-4550 EcoTank represents a...

Japans Innovation Network Corp. is confident Sharp Corp. will see its rescue plan as superior to a competing bid even as the struggling electronics maker enters talks with Taiwans Foxconn Technology Group. We are not giving up, INCJ Chief Executive Officer Toshiyuki Shiga said in a recent interview in Tokyo. Ours is clearly the better option for Sharp. While Foxconn is bidding for the whole company, INCJ plans to inject cash and revive individual Sharp businesses by combining them with other...

ITEX 2016 To Feature Top-Notch Educational Conference Program Weymouth, MA February 10, 2016 ITEX National Conference and Expo , the office equipment and imaging channels premier event, will feature a top-notch educational conference program at the 2016 event. ITEX 2016 will be taking place at the Broward County Convention Center in Fort Lauderdale, FL, Monday, March 7 th through Wednesday, March 9 th . Featuring two and a half days of information and education, coupled with an Executive...

ODC expands distribution with the addition of CCG, Collaborative Consultant Group in the US Collaborative Consultant Group LLC to begin marketing DOCassess & MPS in a tablet to the BTA Dealer Channel. TORONTO, Ontario January 28, 2016 . Office Document Consulting Inc., a global leader in simplifying the MPS approach and automation of print assessments, today announced the addition of Collaborative Consultant Group to its Global Distribution Team. We began focusing on a...

February 10, 2016 09:42 AM Eastern Standard Time ST. LOUIS--( BUSINESS WIRE )--Business Escalation, Inc., a leading provider of financial management and business automation solutions, announced today that it has become a Solutions Partner for Canon Information and Imaging Solutions, Inc. (CIIS), a wholly-owned subsidiary of Canon U.S.A., Inc. Business Escalation will collaborate in expanding CIIS’s advanced Enterprise Imaging Platform (EIP), which is the core technology to develop...

Innovation Network Corp. of Japan is confident Sharp Corp. will see its rescue plan as superior to a competing bid even as the struggling electronics maker enters talks with Taiwan’s Foxconn Technology Group. “We are not giving up,” INCJ Chief Executive Officer Toshiyuki Shiga said in an interview in Tokyo on Wednesday. “Ours is clearly the better option for Sharp.” While Foxconn is bidding for the whole company, INCJ plans to inject cash and revive...

Innovation Network Corp. of Japan is pitching Sharp Corp.’s board on plans to create a Japanese smart home-appliances giant, as the state-backed fund seeks support for its bailout bid over a rival offer from an overseas bidder, people with knowledge of the matter said.  INCJ, which has offered to inject about 300 billion yen ($2.6 billion) of new funds into Sharp, aims to use about 100 billion yen of that amount for acquisitions of other domestic appliance businesses, one of the...

Innovation Network Corp. of Japan is making the case to Sharp Corp. that its rescue proposal for the electronics maker is worth more than an offer from Foxconn Technology Group, a sign the government fund is determined to keep fighting for victory in the takeover battle. The state-backed fund proposed a package of cash, asset sales and support from lenders that it says is worth 1 trillion yen ($8.5 billion), according to documents INCJ presented to Sharp and obtained by Bloomberg News.

Why Some Car Mechanics Know More About MPS Than Some MPS Providers Do   by Print Audit   Not many people know this about me but I’m a bit of a certified car nut. Since I was 15 I have owned 100’s of cars, everything from Jaguars to Chevy’s to Volkswagen’s. Through my myriad of cars I have become rather handy in repairing cars. I have acquired many tools that not only help me repair cars but also diagnose issues. Read more of this post  

RAMSEY, N.J., Feb. 8, 2016 (GLOBE NEWSWIRE) -- Konica Minolta Business Solutions, U.S.A., Inc. (Konica Minolta), one of the world's leaders in information management focused on enterprise content, technology optimization and cloud services, announces the debut of All Covered Workspaces, a sophisticated Desktop as a Service (DaaS) solution offered through its IT Services division, All Covered. Because the solution runs centrally from All Covered's secure cloud datacenters, it provides clients...

MELBOURNE, FL, USA (February 8th, 2016)  – Prestigious 65 year old Japanese printing company integrates JETvarnish 3D and iFOIL technology into strategic growth strategy. Shimazu Printing  Co., Ltd. (Shimazu) in Niigata prefecture has furthered the expansion of their 65 yr. old commercial printing business by adding more premium finishing services with the MGI JETvarnish and iFOIL products proposed by Konica Minolta Business Solutions Japan Co., Ltd. (KMBJ).

ARC Document Solutions Inc. (NYSE: ARC), the nation's leading document solutions provider for the architecture, engineering, and construction (AEC) industry, today announced it has been positioned as a niche player in the December 21, 2015, Magic Quadrant for Managed Print and Content Services, published by Gartner Inc. (NYSE: IT). ARC is the only company listed in the report with its principle market emphasis on the architectural, engineering and construction industry. Depending on the...

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