It's been awhile since I had some extra time to write about some of the latest and greatest MFP's from Ricoh.
Just this year Ricoh dropped the old naming convention of MP and replaced it with IM. The IM stands for Intelligent MFP. These new intelligent devices operate with the RICOH Smart Integration platform (RSI).
RSI Remote In
For those of us who have been in the industry for sometime, we can remember having to walk clients through settings on the user screen interface and or helping the client resolve and issue with the copier. I can still remember saying to the client, "Okay, I'm blind and you are my eyes" as I was speaking to them on the phone. Sometimes it worked and sometimes it didn't. When it didn't meant that it was time to dispatch or tech or I would have to go on-site if it was a user issue.
All of that has now changed the awesome features of RSI. RSI allows service engineers to connect remotely to the copier, control the operator panel and guide clients in real time! That's a fantastic feature because the client can have the same type of support for copiers as they have with PC's. Let's remote in baby!
Another kick butt feature with RSI is that the copier can check for and download firmware updates Once the download is complete the copier will then start the update process with the latest firmware update. You may ask what's the benefit to the client? First there's no need for a tech to be on-site to update the copier(s) which incurs downtime. Secondly, it facilitates a better client experience.
Features I Like
Convenience Stapler: I think I can make the statement that in my almost 40 years in the copier business I've never been able to offer a convenience stapler as an option. In fact I've never been able to offer a convenience stapler standard either other than buying an electric stapler and Velcro the stapler to the copier.
The convenience stapler is offered as an option and has the capability of stapling 20 sheets of paper. We can do a traditional top left hand corner staple or the ability to put two parallel staples at the left margin. Pretty neat because it creates a document that will open like a book.
Paper Mismatch: We've all experienced it and we've all hated the experience. That's when you send legal size print job to the letter size paper tray. The result is one big pain the butt! I can remember clearing the mis-feed, closing the covers and the same thing happens because the print job is still in the copier. Thus there was another mis-feed. Eventually we learned to pull out the paper tray before we closed the covers to reset the copier.
Thus this new features will sense the mis-match, feed the sheet out of the copier and then alert the user to change the paper in the tray.
Google Cloud Print Ready: This means that the device is ready to be shared on the web using your Google account. Once the device is registered on the cloud print platform, users are able to print from any internet connected device. Great feature for a company that has a mobile workforce.
Scanning: Yay! Single Pass Document Feeder and it couldn't have happened at a better time. Why mention print speeds anymore, most don't care about print or copy speeds. Especially copy speeds because no one copies anymore! Letter size will scan at 40 images plus per minute at 200DPI and 80 images per minute at 200DPI. Note that 200 DPI is fine for scanning text type documents, higher resolution is only needed with very small print or fine lines. I've always wondered why the scan speed is referred to images and not pages. I'm thinking because one sheet of paper can hold two images one on the front and one on the back. Someone please correct me if I'm wrong about that.
Built in LED cleaning: For those not familiar with the term LED it stands for Light Emitting Diodes. For years Oki used LED print technology for their print devices rather than laser. It's said the LED print technology offers better print resolution. For the life of me I don't see a difference, however I will take the experts word. Right, so every time a cover is opened on the MP 430f there's a built-in brush that will clean the LED. Something different and something most reps won't speak about. Just the reason why you need to mention it.