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Originally Posted by Art Post (Guest):
Wee've had our Comcolor demo for almost 18 months, I have a demo for envelopes on this system. Our current system is leaving a spot of ink in the edge of the envelope, is this normal or has is there a fix for this? Please help.

Art

The envelope is hitting the first print head.  It is probably a cyan ink spot.  Make sure the envelope is flat (it can't be warped) and that you have the standard tray setting on envelope.  Also have a tech install the new KG roller Mod in front of the cyan head.

 

Last edited by David Bates

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