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Your Copier


Earlier today I was posting some news articles on the site and thought I'd play some eighties tune to pass the time.  One of the songs that I haven't heard in some time was "Your Love" which was performed by Outfield.  The lyrics were simple and short, thus I thought I would write a parody based on "Your Love".

Yeah, I know it's screwy, but I actually had some fun with it.  You can click the here to hear that song.  You can ready my lyrics below.  Wish I could sing it for everyone, on second thought naw you really don't want to hear me sing.

"Your Copier"

Just got a new copier today
Let's give it the once over
Put the paper in the feeder and pray
Cause I bought my copier real cheap

I just want to use the copier today
I don't want the copier down today

Looking around I found a screw
Could this mean the copiers in trouble
No screwdriver but have some glue
Staying the night to try and fix it

I just want to use the copier today
I don't want the copier down today

Try to stop my hands from shaking
The screw in my hand is not making sense
Spent four hours with the copier alone
But I can't figure where it goes

I just want to use the copier today
I don't want the copier down today

Remembered the old copier going out the door
Can't recall what the salesperson said
Maybe this screw is not for me
I shouldn't have been so cheap

I just want to use the copier today
I don't want the copier down today

I just want to use the copier today
I don't want the copier down today

I just want to use the copier today
I don't want the copier down today

I just wanna, I just wanna, I just wanna

Use the copier today

-=Good Selling=-

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Welcome back😀

6 Reasons Why Flat Rate aka One Rate Will Change the Copier Industry
Art Post
36 minutes ago
I remember when plain paper copiers used rolls of paper and not sheets. I remember when the glass on the copiers had to move back and forth. I remember when copiers used liquid ink (toner) to produce an image. I remember when you used a dial to set how many copies you wanted to make.

Yup, it's been a pretty incredible journey to see the industry evolve over the last 38 years!

Back in the early eighties their was only one plan for a copier maintenance agreement. We included "x" amount of pages that either included all parts and labor except for drum and toner or "X" amount of pages that included the drum and no toner. In most cases the only way we knew how many pages were used on the copiers was from a service call or a courtesy call. Courtesy calls were used to keep techs busy when they had no calls. Techs would stop in unannounced, clean the glass, the mirrors, the lens and the covers and also get a meter read.

Even back then we had issues when clients went above and beyond the "x" amount of pages they were contracted for. There wasn't a cost per page back then, or let me say at least not for the dealers I worked for. If a client went over their contracted pages it was a hassle to get the extra dough out of them. Bad business for the dealership and clients were not happy either.

At some point in the late eighties or early nineties someone came up with the brainstorm to include toner in the annual maintenance agreement price.

Toner included?

How can that be possible, it can't be done, how can they turn a profit, they'll be out of business in a few years. Those were some of the rumblings that we heard from other dealers and industry pundits. The toner included was the birth of the cost per page. Dealers charge clients a per page cost, multiply the annual volume and all consumables are included paper and staples. Dealers found a way to make some tidy profits.

Thirty years later, I'm hearing the same type of rumbling when the likes of the KonicaMinolta One Rate or a dealers Flat Rate is mentioned.

Empirical analysis

In baseball we hear about sabermetrics, which is the empirical analysis of baseball. Statistics that measure in game activity. I'm no guru when it comes to all of the analytic software that's used in the copier industry, however, I do believe that someone has done the homework on thousands of copiers in the field and have come to conclusion that if we charge "x" amount per month for "x" model of MFP that we're going to make the margin of profit that we need. Even if a certain percentage of the MIF goes over the monthly volume. Pages printed in the office is declining and not increasing. If you don't believe me just ask some of my friends at Print Audit. In fact, when the next recession hits, which it will, office printed pages could decline by another 6% (I remember this from a recent education event for BTA).

Reasons Why Cost Per Page Will Be an Obsolete Billing Model

Clients want a predictable expense that will not disrupt their budgets
Clients are tired of paying overage charges
Clients will get excited when you have something to offer that they're not expecting
No more counting pages for dealers, will which reduce labor costs with dealerships
Elimination of billing errors on cost per page invoices. (I've seen it, the MA calls for color at .07 and black at .012 and when it comes out of accounting the invoice bills color at .012 and black at .07. That's great if the black volume is high and color volume is low, but that happens when it's reversed. Do you think the client is going to tell you about the error?)
Fosters a better business relationship for both client and dealer. (Nothing is more detrimental to the business relationship when a client finds out that they have been billed for 60K color pages per year and 60K black per year and they are only print half of that volume)
As with all contracts there are ways to minimize a dealers risk when offering a "Flat Rate" for unlimited pages. It's more about the program that each dealer or manufacturer will offer and how much risk they will entertain. The "Flat Rate" (kudos to Ethos Technologies for the term) may not be right for every client and does not have to offered to certain vertical markets.

The "Flat Rate" or "One Rate" cost for unlimited pages is here to stay because clients want predictable expenses. In addition dealers have done their sabermetrics with their fleets and have come to the conclusion that it's a profitable model when done right.

On September 14th @ 4PM we'll be hosting a webinar centered around the KM One Rate program. Spots are filling fast and we can only take "x" amount of attendees. If you're interested send me an email and I will send you the details.

-=Good Selling=-

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