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FOR IMMEDIATE RELEASE

Ricoh Web Site: www.ricoh-usa.com
DocumentMall Web Site: www.DocumentMall.com

CONTACT: Linda Montefusco Alyson Buck
Ricoh Americas Corporation Peppercom
(973) 882-2172 (212) 931-6122
linda.montefusco@ricoh-usa.com abuck@peppercom.com

RICOH SELECTS SAVVIS TO UPGRADE DOCUMENTMALL DATA CENTER

TO SAS 70 TYPE II MANAGED FACILITY
Data Center Meets Security Standards Mandated by Sarbanes-Oxley Act

West Caldwell, N.J., July 27, 2009 – Ricoh Americas Corporation, a leading provider of
digital office equipment, today announced the move and upgrade of the data center
hosting its Software as a Service (SaaS) document management solution, DocumentMall.
The facility, managed by Savvis, Inc. (NASDAQ: SVVS), a global leader in outsourced
internet infrastructure services for the enterprise, meets Statement of Auditing Standards No. 70 (SAS 70) Type II requirements, confirming that proper procedures are in place to safeguard customers’ financial data. SAS 70 reports meet the requirements of Section
404 of the Sarbanes-Oxley Act (SOX) for effective internal controls by public
companies.

Ricoh chose to move DocumentMall to Savvis’ data center to offer customers a higher
level of assurance that even the most sensitive of data is protected and safeguarded,
meeting SOX requirements. The Savvis facility also provides improved application
availability and faster processing through multiple redundant utility servers at the web,
application and database tiers. Enhanced system monitoring ensures uninterrupted service
for those using DocumentMall to share, collaborate, archive and access documents over
the Internet 24 hours a day. The increased computing capacity and a scalable architecture
of the center offers more growth potential, enabling Ricoh to expand its DocumentMall
service offerings and support the needs of a growing customer base.

“Ricoh is committed not only to providing customers with SaaS solutions like
DocumentMall, but also evolving that software to deliver high-level information security,
improved workflow efficiencies, and operational enhancements to help businesses run
more effectively,” said Hede Nonaka, executive vice president, Ricoh Americas
Corporation.
Ricoh’s DocumentMall provides businesses with a powerful document management
solution at a fraction of the cost of traditional server-based solutions. The SaaS solution
eliminates large upfront investments in software, hardware and IT support while helping
customers improve document security, regulatory compliance and business continuity.
DocumentMall’s seamless integration with Ricoh multifunctional devices enables
customers to easily consolidate paper and electronic documents in a secure environment
for storing, managing and sharing via the Internet. The solution also is eco-friendly in
that it reduces the need for hard copy files, minimizing paper and ink consumption.
“Savvis is one of the world’s largest providers of high performance managed hosting
providing Ricoh with highly secure facilities to protect its customers’ data,” said Bryan
Doerr, chief technology officer, Savvis, Inc. “We also understand that regulatory and data
security concerns are of the utmost importance to organizations today so we are proud to
help Ricoh provide its customers with a secure and reliable solution to manage, archive
and share information.”
DocumentMall was introduced in 2001 as a cost-effective alternative to installing
expensive computer hardware and hiring a dedicated IT staff for businesses needing to
store, share and maintain critical documents.
For more information about Ricoh’s DocumentMall software, visit
www.documentmall.com.
About Ricoh Americas Corporation
Ricoh Americas Corporation, headquartered in West Caldwell, N.J., is a subsidiary of
Ricoh Company Ltd., the 73-year-old leading supplier of office automation equipment
and electronics, with fiscal year 2008 sales in excess of $20 billion.
Ricoh Americas Corporation is a leading provider of document solutions. Ricoh’s fully
integrated hardware and software products help businesses share information efficiently
and effectively by enabling customers to control the input, management and output of
documents.
Ricoh Americas Corporation directly or through its network of authorized dealers
markets and distributes products in North, Central and South America.
Information about Ricoh's complete range of products and services can be accessed on
the World Wide Web at www.ricoh-usa.com.
For more information about Ricoh's DocumentMall solutions
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