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MSP, MSSP and IT Notes Industry January 4th, 2021


January 4th, 2021

MSP, MSSP and IT Industry Notes

Sponsored by

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

Tyler Technologies to Provide Case Management Solution to Akron Municipal Court in Ohio

  • Tyler Technologies, Inc., announced it has signed an agreement with the Akron Municipal Court in Ohio for Tyler’s Odyssey® court case management suite
  • Agreement includes Odyssey Case Manager™, Odyssey Financial Manager™, and integrated content management
  • Akron Municipal Court processes approximately 44,000 cases annually
  • Akron Municipal Court marks the fifth Ohio court to choose Odyssey

Stark County commissioners approve new sheriff's record system

  • Stark County commissioners voted 3-0 Wednesday to approve the Stark County Sheriff's Office purchasing a cloud-based records system from Tyler Technologies
  • The cost is $1.02 million for equipment, software and installation, plus at least $289,735 a year in maintenance but with no maintenance fee the first 18 months
  • The estimated cost of having the system for over 10 years is about $3.52 million
  • Approved the sheriff's office adding another printer at a cost of $127 a month for the Metro Narcotics Unit as part of a five-year agreement with Graphic Enterprises. The contract already includes the cost of leasing 10 Konica Minolta copiers and 12 Hewlett-Packard desktop color printers

One Equity Partners Acquires VASS Consultoria de Sistemas

  • One Equity Partners ("OEP"), a middle market private equity firm, announced that it has completed the acquisition of VASS Consultoría de Sistemas S.L. ("VASS" or "the Company"), a leading European provider of digital transformation, cloud infrastructure and managed IT solutions
  • Financial terms of the transaction were not disclosed

Novel Approaches are Required to Satisfy Demand for Comprehensive Cybersecurity

  • The global cyber security market size overall was valued at USD 156.5 Billion in 2019
  • Expected to expand at a compound annual growth rate (CAGR) of 10.0% from 2020 to 2027, according to data by Grand View Research

Cerberus Sentinel Announces Acquisition of Alpine Security

  • Cerberus Cyber Sentinel Corporation, a cybersecurity consulting and managed services firm based in Scottsdale, Ariz., announced that it has acquired Alpine Security, a St. Louis, Missouri-based cybersecurity services provider
  • Under the terms of the acquisition, Alpine will become part of Cerberus Sentinel and will continue to focus on providing integrated risk managed services to a diverse set of national customers
  • Alpine will continue to be based in St. Louis, and its compliance team will add to the experienced Cerberus Sentinel team led by chief compliance officer Baan Alsinawi

Valeo Networks Acquires Etech Solutions, Further Expanding National MSSP Footprint in the ...

  • Valeo Networks, a division of Saalex Corporation a Managed Security Service Provider (MSSP), today announced the acquisition of Etech Solutions, an Iowa-based Managed Service Provider (MSP)
  • The acquisition includes Etech Solutions' affiliate brand EtechASP
  • Financial terms are not being released
  • Etech Solutions and EtechASP brands will operate as DBA Valeo Networks companies and maintain their Ankeny, IA headquarters

IZEA Managed Services Bookings Swing to Show 12% Annual Growth

  • ZEAWorldwide, a provider of influencer marketing technology, data, and services for the world’s leading brands, announced today that it has been awarded a new contract for influencer marketing services from an existing customer who is a Fortune 100 retailer
  • The contract, in combination with other recent wins, has now pushed IZEA’s Managed Services bookings growth in Q4 2020 to a 47% increase, as compared to Q4 2019

Code42 Wins Pair of Cybersecurity Awards

  • Code42 was named as a Top 25 Cybersecurity Company by The Software Report and a gold winner in the 12th Annual 2020 Golden Bridge Business and Innovation Awards® for Data Protection Innovation
  • Code42 and its IncydrTM product were honored for the unique way they help customers speed detection and response to insider risks to data
  • Incydr is a SaaS data risk detection and response product

Cybersecurity Updates

  • Proliance Surgeons of Seattle, WA notified an unknown number of patients that their PHI may have been exposed after a cybersecurity incident.
  • Elite Primary Care, aka Dr. Peter Wrobel Clinic, of Waycross, Georgia, was ordered to pay $36,000 to settle HIPAA violation regarding failure to respond to patient’s request for their PHI.
  • University of Vermont Medical Center gave more details on October ransomware attack:
    • Did not pay ransom
    • Attack deposited malware on all servers, 5,000 computers and laptops
    • Took entire month to restore PCs and servers
    • So far, 80% of the hospital’s applications have been restored
  • Microsoft announced it has discovered a second hacking team dubbed “Supemova” installed a backdoor in the SolarWinds software, which impacted a minimum of 18,000 government and private sector organizations
    • While original malware originated from Russia, second strain’s origin not yet determined
    • SolarWinds of Austin, TX provides network-monitoring software to hundreds of thousands of organizations worldwide
    • Networks running SolarWinds that have been infected should “burn it to the ground and rebuild it” according to Bruce Schneier, a security expert for Security Week magazine
  • Facebook paid a bounty of $13,000 to Saugat Pokharel for exposing a flaw that exposes email addresses and birthdates of customers.
  • The U.S. Attorney’s office announced it had taken possession of domain names that were being used by hackers to create website that claimed to offer COVID-19 vaccines, and then steal user’s info and launched email phishing and malware attacks.
  • EyeMed, headquartered in Cincinnati, Ohio, notified 485,000 patients that are Aetna and Blue Cross insurance members, that their PHI was exposed after e-mail phishing attack.
  • Rangely District Hospital of Colorado announced that after 6 months of work, it has restored all of its computers after ransomware attack in April.
  • Jefferson County government of Kentucky notified an unknown number of citizens that their info may have been exposed after ransomware attack.
  • City of Ellensburg government of Washington notified an unknown number of citizens that their info may have been exposed after ransomware attack.
  • TennCare of Nashville, Tennessee notified 3,300 patients that their PHI may have been exposed after mailing error.
  • Forward Air Trucking, headquartered in Greeneville, TN notified an unknown number of customers that their info may have been exposed after ransomware attack.
  • Premier Kids Care Inc. of Monroe, Georgia notified an unknown number of patients that their PHI may have been exposed after ransomware attack.
  • Uri Shaked, a security researcher, published report detailing on how he hacked into several 3D printers.
    • Showed the method during his “Live Breaking into Encrypted 3D Printer” online workshop.


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