I'm Curious... When's The Last Time You Complemented Your Customers?

 
"Do not let arrogance go to your head and despair to your heart; do not let compliments go to your head and criticisms to your heart; do not let success go to your head and failure to your heart.”
Roy T. Bennett, The Light in the Heart

Bring back compliments!

Bring back appreciation!

Bring back meaningful conversation!

I know some of you will say, “Larry, come on man. Get real!” Well, I am! I want you to think about how giving compliments from the heart and with sincerity strengthens relationships with your clients?

Show appreciation to your clients. Drive meaningful conversation with your clients. In a world full of technology, way too many of you are hiding behind your keyboards to communicate.

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When's the last time you had a heartfelt and open conversation with one of your clients?

I get it. I acknowledge we live inside a very chaotic and digitally driven business world.

However, I promise all of you this...

Your clients are starving for attention. Their starving for affection. Their starving for real human and heartfelt conversation.

"The stories in your head are the stories that you tell"

GET BELOW THE SURFACE

I believe there are way too many surface level conversations going on right now.

We've all been there and we've all said these...

  • "Just checking in with you, do you need anything?"
  • "Hey Bob, how have you been doing?"
  • "In the neighborhood and wanted to stop by"
  • "It's been a bit and wanted to say hello"
Stop the freaking insanity. What does all of this get you?

Your ability to succeed becomes crippled when there's an unbalanced connection with your heart. Embracing a heart-centered approach to sales rests with your ability to stop, look inward, and reflect upon the course of action you know is the right one, rather than succumbing to external pressures and misaligned sales conversations.

Those who choose to pull back the conversation covers and lead with their heart and not just their wallet are able to connect with the emotional needs of their clients and prospects. They understand people have the need to be valued, respected, heard and acknowledged.

By acknowledging and not forgetting the human element, heart-centered professionals maintain the wisdom to positively transform their clients business by helping them to do better business, a profitable one.

"A Selling From the Heart sales professional seeks first to be understood as they turn transactional conversations into transformational conversations."

ARE YOU A HEARTFELT SALES PROFESSIONAL?

There's damage to your bank account when you neglect the human connection point. A selling from the heart professional deeply touches the heart and minds of their clients. This is done through real, raw, genuine and emotional conversation.

If some of these traits sound familiar and resonate with you then you maybe on the way to becoming a heartfelt sales professional.

  • You're committed to personal and professional growth
  • You have compassion for yourself and others
  • You have the willingness to look in the mirror and come to terms with your own character flaws
  • You are committed to making a difference not only in your own life but in the lives of your clients
  • You listen before speaking

I'm here to tell you... people crave a genuine, authentic, real-deal and selling from the heart professional. I urge you all of you to lead a sales life full of authenticity and integrity rather than the pursuit of lining your sales wallet.

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TO CONCLUDE

A real, open, relevant and relatable conversation focuses on:

  • The challenges your client faces
  • The pain points these challenges present to them
  • What concerns them
  • What they desire and want to accomplish
How much, in quantifiable numbers, remaining in a status quo mindset will cost you in your sales growth?

Allow me to leave you all with this...

If you don't know the value you bring to your current clients then how can you engage in a meaningful value based conversation with a prospective client?

I’d like to challenge you to open up more sincere human to human conversations. I promise you that your relationships will prosper, strengthen and take on a new meaning. This is why #sellingfromtheheart and #leadingwiththeheart is making a difference.

Just ask your clients, they will tell you the same.

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I understand, I get where you all are coming from. Every day, I walk in your shoes. I am fully committed to helping your sales team integrate social aspects and modern strategies into your current sales process to grow new business. I want you to get results. This is why I am passionate about doing this the right way, the genuine way, the authentic way! It's about understanding value before visibility.

Selling From the Heart is making a difference! I poured my heart into every page of this book and I think you're going to love it. You can find it on Amazon in paperback and Kindle. You can click on the book image below and this will take you to Amazon.

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You can find more material inside Selling From The Heart.

In a world full of empty suits, I'm passionate about helping sales reps succeed by getting valuable before they get visible. I help sales teams understand the true value they bring to the market. 

I appreciate getting the opportunity to share my stories. Integrating the use of social and sharing my story on LinkedIn was my “game-changer” in the highly competitive office technology world. With great pride I transform, challenge, coach and inspire sales teams to grow new business by helping them share their story and how they communicate it out by integrating the use of social inside the sales process. You can follow me on LinkedInTwitter and on my podcast by clicking on Selling from the Heart.

 

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