RAMSEY, New Jersey, and LEWISTON, Maine — Konica Minolta Business Solutions U.S.A., Inc. () has announced that Budget Document Technology of Lewiston has been honored with a 2015 Pro-Tech Service Award at the Art of Disruption Dealer Conference in Los Angeles. Presented by Konica Minolta CEO, Tom Taiko, President and COO Rick Taylor and EVP, Dealer Sales, Alan Nielsen, the Pro-Tech Award recognizes those Konica Minolta dealerships that demonstrate the highest commitment to customer support and satisfaction.
“Konica Minolta is committed to assuring the highest performance standards across our organization,” says James Ingrassia, vice president, solutions support division, Konica Minolta Business Solutions U.S.A., Inc. “The Pro-Tech Service Award represents achievement of Konica Minolta’s highest standards for dealer service and proficiency.”
A Pro-Tech Service Award winner for the second-time, Budget Document Technology headed by Thomas G. Ouellette, President, is dedicated to delivering professional, reliable service and maximum performance for Konica Minolta’s award-winning solutions. To attain the Pro-Tech standard, each element of Budget Document Technology’s operation was evaluated and measured, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings.
““The Pro-Tech Service Award is a mark of distinction which we are proud to showcase as it symbolizes our commitment to offering the best business practices in our marketplace,” said Thomas G. Ouellette, President – Budget Document Technology. “This award certifies to our customer base that we have the skills, people and systems in place to keep their Konica Minolta products operating at the highest level of productivity. To be the only Konica Minolta provider in Maine and only one of two in New England, is a statement of ”commitment to excellence” from our staff.”