Tagged With "dealer"

Comment

Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Wallingford ·
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
Comment

Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Art Post ·
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
Comment

Re: Does anyone have a clue as to how the CPC billing model started in the first place?

txeagle24 ·
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
Comment

Re: Does anyone have a clue as to how the CPC billing model started in the first place?

John Saramak ·
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
Comment

Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Old Glory ·
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
Comment

Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Art Post ·
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
Comment

Re: Is it Frowned Upon if you Join a Competitor?

Wallingford ·
If you were unsuccessful where you are, but are unhappy with the company or the product, then moving should not be a problem. But if you were successful, and happy, and only the money was the inducement to move, then I suggest you have a good chat to your current dealer/manager before jumping ship, as "the grass is never greener" in most case. And if that turns out to be the case, then you will very quickly become dissatisfied and move on once again which could easily become the descent into...
Comment

Re: Assume My Copier Lease....What?

AOSGROUP ·
I love the idea! I've tried this in the past with Kijiji or Craig's List with little success. I was wondering if you had any stats that this worked or that the leases were successfully transferred? Thanks!
Comment

Re: Assume My Copier Lease....What?

Kitz ·
Seems simple and I would guess most of questions such as shipping of equipment, fee's for shipping, dealer support in the area unit is transfered etc. can all be answered?
Comment

Re: Assume My Copier Lease....What?

Kiwispike ·
Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept.
Comment

Re: Assume My Copier Lease....What?

Art Post ·
Originally Posted by Kiwispike: Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept. I agree when the market rate is above what you can buy it for, however, but you just never know. Recently we had the Sandy disaster here in NJ. Many companies moved in for one or two years to help with the rebuilding process. They would be viable candidates to assume a lease that may have...
Comment

Re: Assume My Copier Lease....What?

Un-Lease.com ·
Thanks for all of your questions and comments! To answer the first question by @AOSGROUP, we've had some success in our local area of Toronto, Canada. The transactions were completed manually before launching the marketplace. The current version of the marketplace was only launched this past January, so you guys are the early adopters. Transactions can take the form of either a lease assumption (where one credit-approved client assumes the lease of another as-is), or a split-buyout (where...
Comment

Re: Assume My Copier Lease....What?

Un-Lease.com ·
@Kitz: Dealer support is also a great question. Currently we approach this on a case-by-case basis. New transfers would go to an affiliated partner in the geographical territory that is qualified to service that equipment. Ultimately, we are building a network of independent dealers not unlike what the direct channel already has access to. This way, independent dealers can leverage the network for new contracts as well, such as when a sale is made to a head office that includes installations...
Comment

Re: Assume My Copier Lease....What?

fisher ·
How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied????
Comment

Re: Assume My Copier Lease....What?

Art Post ·
Originally Posted by fisher: How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied???? Fisher: The assumption process is one that I've seen leasing companies do from time to time. You have to get the blessing of the leasing company first, and credit approval for the new leasee.
Comment

Re: The Right Used Equipment Strategy Can Help Your Profits Soar

fisher ·
It's not how you sell it's how you buy. If you buy right you can make great profits on low meter pre-owned gear while selling it for half the price of equivalent new.
Comment

Re: This Week in the Copier/Office Equipment Industry 10 Years Ago Fourth Week of April 2004)

Julia H. ·
I will be out of the office starting 04/23/2014 and will not return until 05/13/2014. I will have limited email access, if this issue is urgent and requires an immediate assistance, please contact Eileen at eileen.cleary@tabs.toshiba.com. Thank you. This message (and any attached files) is secret, confidential and proprietary and is intended solely for specific addressee(s). If the reader of this message is not the intended recipient, please notify the sender immediately by reply email and...
Comment

Re: Copier Dealers Need to Embrace the "Next Big Thing"

Czech ·
"For me, it's too much work for too little pay-off." Agreed. This small sales are great as positioning, but at the end of the day I want the MFP. Good article!
Comment

Re: A Morning With Darrell Amy of Dealer Marketing Systems

Art Post ·
You can download Darrells presentation here https://www.p4photel.com/clip/ma14amy-pdf
Comment

Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

txeagle24 ·
I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, & their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed ...
Comment

Re: 5 Reasons Why I Like Print Audit Best Over PaperCut

Rob Thiessen ·
Great Article! Of course I am a bit biased... I'm not sure if the reader who commented is familiar with the standard rules available in Print Audit 6/PCS Director. They exist under the Printer Profiles section and can be implemented across the board with a click of the mouse. These basic rules address color usage, duplex print as well as limits on pages of print. By definition the basic rules apply across to board to all printing (subject to that Printer Profile). These rules are also MUCH...
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Kitz ·
Once launched It looks like we will be able to order the NEW BW series machines with the smart panel factory installed , I'm guessing no rebate on the 03 color series. Has everyone done a lot of these smart panels?
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

txeagle24 ·
I order the Smart Op Panel with almost every one of these I sell and get nothing but rave reviews. The only exceptions are with customers that are using or considering using embedded solutions since Ricoh has yet to tell us that embedded solutions will work with the Smart Op Panel.
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Art Post ·
Out of all the units I've sold I've only ordered the smart op panel 3 times. So, if I'm hearing right, the new 03 series of black systems will have the smart op panel that is unlocked? meaning no browser unit is required and it will be a true android tablet?
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

txeagle24 ·
Where did you hear that? My guess is that it's the same as the one that is available for the MP3353 series.
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

fisher ·
Honestly, haven't seen any benefits to it. Fluff. We put one on a showroom machine and that's it. If anything it was buggy and un-impressive. Why would I spend the extra money to install it? What am I missing?
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Jason H ·
We have probably put it on 3 machines since it came out and the funny thing was it was our sales rep who is almost 70 years old. He loves that panel. My younger guys could care less it seems. King of backwards in my mind. I haven't quite found the practicality of it other than making everything "look" like a tablet. If they could make it as functional as the new Samsung 10.1 tablet on the MFP's it may become more practical. Just my $0.02
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Art Post ·
Wow!! 70 years old and still selling!! That's awesome, that means I have a lot of time left
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Jason H ·
Yes that means I have a lot of time left as well but I wouldn't wish this guys work ethic on any sales manager. He is the laziest person I have probably ever managed. He is pretty much just wasting oxygen in my office. He is a straight commission employee and a pain in the a$$. We put him on straight commission and let him do what he wants in a very rural territory because we are 99.9999% sure he is going to sue us when he quits or is fired. He has a long history of lawsuits against...
Comment

Re: Should Ricoh Offer a Rebate When Dealers Buy the New Smart Op Panel?

Czech ·
I've yet to see these in the Canadian market. When did they get launched in the US?
Comment

Re: PRINTANALYZE and PERISCOPE

Larry Kirsch ·
Great tool. Looks like it Cuts the sales cycle. Would like to hear some real life stories , when available. Please.
Comment

Re: PRINTANALYZE and PERISCOPE

H Carl Little ·
May I get my login? I use 2 computers and one won't allow me access. Thank you Sent from my iPad
Comment

Re: PRINTANALYZE and PERISCOPE

Jf ·
Logical... I sent you a PM
Comment

Re: PRINTANALYZE and PERISCOPE

Larry Kirsch ·
Keep it simple
Comment

Re: PRINTANALYZE and PERISCOPE

Art Post ·
H carl the systems will send you a log in if you forget. Your log in is your email address that you used for registration. I do not know your password. But the web site will send it to you if needed. I can also give you a new password if you like
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
Art, it's a part of the industry that I doubt you will get rid of. I would like to add my own "observation". I don't think that 99.9% of dealers do a good deal. If 99.9% was the case these instances would not even be noticed because they would be unheard of. I think the reality is that around 60-70% of dealers are OK. Another point is that the leasing companies do not give a damn about the state of the copier at the end of a lease. As long as the customer has made all the payments they're...
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Art Post ·
Grant: Thanx for the comment, here in the US there is the trade agreement also but it varies from dealer to dealer. If the customer opts to return the system then the dealer has the option to buy the equipment.
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Old Glory ·
Sorry Grant but I have to call you out.It is a big mistake for salespeople to assume that what is true in their case, is true across the board. It causes the salesrep to make mistakes in judgement and may cause them to unintentionally misinform their prospect. Anything that isn't required by law is negotiable and therefore will vary from lease company to lease company and dealer to dealer. So two dealers using the same lease company may have negotiated different terms.
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
Even if the contract with the supplying dealer specifically has a clause that says the dealer will NOT buy the kit back, the lease co don't want it. I have never heard of a leasing company actually asking for the kit back at the end of a lease, they aren't interested. It's not part of their business plan. What is required as a condition on every lease is that the lessee is responsible for returning the equipment to a destination of the lease co's choice. If it does come to that it will go to...
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Old Glory ·
That's not really the point I was trying to make. The point is that a salesrep shouldn't assume anything as fact because the facts vary from dealer to dealer and lease to lease. That having been said, you are missing a big part of the lease equation and that is the "alternative forms of revenue" that comes at the end of the lease. Anytime a lease is ended effectively, the lease company loses the chance of an automatic renewal (evergreen clause), in some cases they lose the chance to sell the...
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
It's easy to work out where the lease co's make their money. Every time a deal is upgraded early the early settlement discount is a paltry sum (3%). The effective interest rates are therefore huge. This settlement is then more often added to a new lease and interested lumped on top of that. There's no factoring in of a residual kit value for the lease companies, too little money for too much effort and management. That's why they don't handle the kit and insist the customer or dealer does...
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Old Glory ·
Again, you are stating as fact things that are only true for you or possibly only true in the UK. Over here, I haven't seen an early settlement discount in years. Many companies actually have a pre-payment penalty. The settlement added to the new lease that you speak of is only a benefit to the lease company when the new deal goes to the incumbent. And if there is no residual, why isn't the equipment free to the dealer at the back end? The price to the dealer whether contracted in advance or...
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Art Post ·
I did a search on the web for the company I was speaking about and I found out that there is a law suite pending against for 25 missing copiers!! Where there is smoke there is fire!
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
" Many companies actually have a pre-payment penalty". Any clause which is an attempt to penalise a party if they try and terminate a contract early is illegal in the UK. This is not the same as liquidated damages clauses, where the injured party is entitled to compensation. I'm pretty the same legislation applies in the US?
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Old Glory ·
How is it that you are familiar with the laws in the U.S.? Tell me what this is if not a pre-payment penalty? "...You may not payoff this Agreement prior to the end of the Agreement term without our consent and We may charge You, in addition to the other amounts owed under this Agreement, an early termination fee equal to five percent (5%) of the total amount We paid for the Equipment. 9. USE AND MAINTENANCE. You agree that the Equipment is owned by Us and will be used for business..."
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

GrantW ·
I do a lot of "contract disassembling" and am very successful at it - It's kind of like a fun sport or hobby to me. US & UK contract law are almost exactly the same. That would be an unenforceable penalty in both UK & US. Here's a reference to "Penal Damages" on Wikipedia that refers to US law. http://en.wikipedia.org/wiki/Penal_damages Most of the people I know who work in the copier industry are of the belief that these clauses are legal and enforceable. That works to my advantage,...
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Art Post ·
I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid.
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Old Glory ·
I will never understand why Business Equipment Leases do not fall under the Truth In Lending laws that apply to everything else.
Comment

Re: Copier Scams Part Deux "Dude Where's my Copier"?

Art Post ·
That's a great question, it should, it would drive more paperwork, however the leasing industry would be better off in the long run. Originally Posted by Old Glory: I will never understand why Business Equipment Leases do not fall under the Truth In Lending laws that apply to everything else.
×
×
×
×
×