Tagged With "Advance C5535i from Office Products"
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Re: COVID19 "Remote Working" Day Forty-Three of Sales
I just created my own YouTube channel doing product videos with future ones planned mostly focussed on MS365. https://www.youtube.com/watch?v=_OotckdOtEg ... and I am working Linkedin a lot more in different ways. Most of the people I know say they have never gotten a lead from Linkedin. They think of this site as a static business card talking about who they are and not what they can do for the customer. They never post to Linkedin. Like most things, Linkedin requires almost daily work to...
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Re: COVID19 "Remote Working" Day Forty-Three of Sales
SSG that's an awesome video! You can send links to clients, and direct them to your channel. It's a virtual demo that keeps on giving. Kudos I have some of the same issues with getting appointments through Linkedin, however I know of several peeps that use Linkedin as their only source for prospecting and they are doing well. I will keep working it since I have a Navigator account now
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
More than a few copier/ printers are manufactured in Thailand and the Philippines due to low labor costs. I do not know but I think these products tend to be more low end A4 and printer products. I think most A3 product is made in China. I can only speak for Toshiba but I know the majority of North American toner is made in North Dakota. As I am from Canada, I am hoping with fingers crossed that this very likely US tariff war with China will not effect us.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Canada charges a 270% tariff because the US has a massive over supply of milk production. If US dairy product was to enter Canada without tariffs it would destroy our perfectly working dairy industry. Why should the USA be allowed to destroy our milk industry so as to partially solve a problem created within the USA? Besides, how do you think Canada maintains its "free" single payer health care system. It is by charging high taxes on all consumer purchases. I do not think that anybody thinks...
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Re: Attention Sales Leaders... What Are Your Sales Reps Prospecting For?
Larry, You are exactly right. Excellent article. The challenge in our industry is the mindset of obtaining new business and putting ourselves in the minds of the 21st century customer. We need to break the cycle of a commoditized product offering. I have not waived the white flag and surrendered to that thought process. Instead I believe we need to evolve as sales professionals and engage in the 21st century sales process and those sales professionals/ companies that do will become behemoths...
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
I can imagine your "spin" to customers already. There is certainly a big sales hammer to close deals by Dec 31 2018. Probably some manufacturers "stuffed" their warehouses with product in anticipation of this tariff. Probably by Feb March 2019, if things go completely sideways, prices have to rise as inventory in the USA is depleted and new product is introduced.
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Re: Copier Parts & Accessories China Tariff Starts in 9 Working Days
Yup, it's a pretty BIG Hammer! I heard a radio report that the US trade debt rose significantly in July. I'm thinking what you stated is that "many of the manufacturers have stuffed thier warehouses". That's probably why we haven't seen anything to date with increases.
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Re: Is it Frowned Upon if you Join a Competitor?
If you were unsuccessful where you are, but are unhappy with the company or the product, then moving should not be a problem. But if you were successful, and happy, and only the money was the inducement to move, then I suggest you have a good chat to your current dealer/manager before jumping ship, as "the grass is never greener" in most case. And if that turns out to be the case, then you will very quickly become dissatisfied and move on once again which could easily become the descent into...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
First is this your actual reply to the account looking at thoseToshiba products listed (455 & 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
FYI: Toshiba, overall, is in the top ten for R&D Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking B&W devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
What is puzzling to me is almost the same day that HP announced they were purchasing Samsung's print business, they launched a major new product line. Are they going to ditch the new Samsung line? Did HP buy Samsung's print business to take out a competitor and get the recurring revenue from parts, supplies and cpc contracts. To me, HP has always been an abbreviation for "hardly profitable".
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
I hope HP (Hardly Profitable)'s idea of market innovation is not to make the whole industry hardly profitable. Outside sales reps need to make a buck and will not flock to a new product that dramatically reduces their commission on every sale. Kind of like the A3 to A4 transition of a few years ago. Sales reps do not want to be forced to try and sell a lot more boxes to earn the same income regardless of how great the technology might be. Did that, been there.
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
I'm not sure......will be interesting to see how the industry responds. I think it may be time for HaaS or Seat Based Billing for MFP's. Get ahead of the curve and tie up your accounts now!
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Re: 5 Questions for HP about the Acquisition of Samsung Printer Business Unit
As of this date, BLI has published no specs on the new A3 product line. HP's website has posted a few images. http://www8.hp.com/us/en/hp-ne...s/2016/GPC_2016.html Tiered billing has been offered by Kyocera and Xerox for a few years. I think the tiers are very low and a customer quickly gets knocked up to Tier 3 full or above market price.
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Re: Why I Spent 30 Minutes Researching a Headset and What That Means to Copier Sales Reps
Larry, good stuff. Just the other day I was at an appointment for an envelope press. It was an existing account, and before we could meet, they wanted me to send the pricing on three different models. I was somewhat reluctant, however, since it was an existing account, I caved. After a few follow ups, we had the meeting, which I thought was going to more about telling then what the system could do and can't do. After 20 minutes or so, the DM stated that she had done quite a bit of research...
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Re: Six Reasons Why Copiers Leases Can Cost You More Than You Signed For
Cheryl Thanx for the response! I'm on the side of transparency. I want companies to recognize that there are some dealers that, well, they should not be doing business with. Here in the North East we're seeing some down right dirty tactics when it comes to moving product. You're right, no reputable dealer would uplift 25%, however we do have at leas one dealer that I know of that has the kind of uplift. Not sure what you meant here, can you clarify? "Let's recognize that the dealer never...
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Re: Are we Lying to Ourselves?
Absolutely true, Ray! The Life Cycle (of a product, a concept...) is a fundamental fact. There will be blood for those who do not react in time!
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Re: How Far Out On the Pier Are We?
Ray Stasieczko Great point with the typewriter industry. Many of those typewriter dealers saw the writing on the wall and moved into the imaging industry. They survived, they flourished and they made the change to another product within the Office Technology Industry. There are too many brilliant dealers principals out there that will let themselves fail by staying on board a sinking ship. Those dealers will innovate because they have too in order to survive. Those that are not brilliant...
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Re: Konica Minolta Acquires More Than Just Copier Dealers
Attached is the letter I received from Muratec Marketing
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Re: 5 Reasons Why I Like Print Audit Best Over PaperCut
I do like the control that the dealer has with Print Audit as well as the pre-sale MPS tools if you are one of their Premier dealers. But, turning on various rules in PaperCut is MUCH easier than in Print Audit/PCS Director or other similar products in our industry. Additionally, it works extremely well in environments in which Mac workstations are present, & their embedded (PaperCut MF) software works with most product lines which makes it easy to integrate if a client has a mixed ...
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Re: Selling Professional Services for SMB Accounts, Worth it or Not Worth it!
As an independent dealer we are definitely giving away too much Pro Services in the SMB space. We kind of us it as a sales pitch against the National vendors who almost always charge Pro Services. Right now we are starting to give the customers invoice for many Pro Services that we deliver but offset it with a credit, so that they can see it's value. This will set up a future invoice where there will be no credit. We leave it up to the sales rep how he sells the workflow and how much...
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Re: Sharp CEO States "I believe it is my responsibilty to...)
No money means no R&D. Sharp is getting destroyed in Canada. Since Konica Minolta purchased Pitney Bowes' imaging division (Sharp's largest dealer in Canada), they've been offering customers massive incentives to flip their Sharp gear into KM bizhubs. I think there's more value in Sharp's direct channel base customer list than the actual technology. I've always found the MX series to be lacking in quality and ease of use. Prices have come down on Tier 1 products which means Tier 2...
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Re: Selling Copiers "Opportunties Abound to Make a Few Extra Bucks"
Let me play devil's advocate here...First of all, usually it's not the dealers that forbid selling in other territories, it's the manufacturers, and dealers are bound by contract to uphold that obligation, which by the way is the only thing keeping us from having to compete with the internet. Secondly, if you receive any kind of salary and spend daytime hours selling a different product, that would be grounds for dismissal, regardless of brand or territory. If you question whether that is...
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Re: Canon Business Systems Pulling a Ricoh
Art, Yes, Ricoh's ROE is serious business. If you're not seeing that in your territory, you need to contact their MVP, or even Mr. Brodigan himself, immediately. I've seen him take the matters into his hands personally. When you are moving half our gear a year, you hold more cards then you think. How Canon can afford not to is beyond me. I guess that's why we're seeing more Canon dealerships starting to carry our product.
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Re: Canon Business Systems Pulling a Ricoh
Originally Posted by Christi: Art, Yes, Ricoh's ROE is serious business. If you're not seeing that in your territory, you need to contact their MVP, or even Mr. Brodigan himself, immediately. I've seen him take the matters into his hands personally. When you are moving half our gear a year, you hold more cards then you think. How Canon can afford not to is beyond me. I guess that's why we're seeing more Canon dealerships starting to carry our product. I too have seen personally very high...
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Re: HP should Buy Xerox
I am deeply concerned about the race to the bottom with A4 product. A4 product certainly gets better everyday and some salespeople say it is just as good as A3...maybe true... except for your commissions. If you like Kraft dinner or Ramen noodles, downgrade your customers from A3 to A4. Let us not forget one of the largest A4 players out there is Lexmark. Lexmark is a 100% Chinese owned company called NineStar based in Guangdong, China. If you cheer MAGA, you cannot cheer Lexmark. God knows...
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Re: HP should Buy Xerox
Appreciate the comments. However, your arguments regarding A4 vs. A3 pertain to what’s good for you. Industries which are going through disruption or when an industry’s particular product or its services become less valuable to those once dependent on them. The disease of Product-Centric thinking will infect those with a stubbornness to modify. It is not up to those who sell a product or service to determine its value. Its value is determined by those who buy the product or service.
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Re: HP should Buy Xerox
There is little to no margin in A4. Folks who want those products are just going to buy on-line. Let them. Best bet is focus on areas where you can still make money. Let other people chase the race to the bottom stuff.
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Re: HP should Buy Xerox
I am beginning to realize that one of the best tools to use when offering a customer both an A3/ A4 proposal is a longer term lease. Many A4 devices begin to require expensive major parts replacements somewhere around 150k to 200k prints. An A4 product could be a great solution for a customer who on average will never make more than 2,500 colour or 3,500 black pages per month x60. To sell a more expensive A3 product into that same space consider offering a 72 month lease so as to get to a...
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Re: HP should Buy Xerox
It’s about the realities of data. Over 80% of the current A3 placements fit into the volumes you discuss. The facts in the data also show that A3 equipment takes three service interactions to only one service interaction on A4 running comparable volumes. All dealers need to reach out to BEI Services and understand the realities of the total service cost, especially as DaaS becomes the new billing model. In the near future, the customers will have new options more than likely which will come...
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Re: HP should Buy Xerox
I do understand where you are coming from in terms of your data that A4 MFPs are destined to displace A3 copiers at an accelerating rate. I also agree that A3 copiers vendors need to step up their game in terms of IT support and capabilities. A3 vendors still hold a couple of cards that IT centric print resellers do not have. 1). Feet on the street, experienced outside sales reps who can make 20 cold calls a day. We are in the B2B business which to some people means belly to belly 2).
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Re: Who Would be a Viable Buyer for Toshiba Tec?
Makes me wonder what may happen. From my talks with muratec, of course I'm not in a high position of being in the know, it sounds like the label presses will become their go to product and eventually the mfp's will be less important to them. It would be interesting to me if Samsung sold to HP for a billion (I'm not sure why HP thought they were getting a steal by paying a billion for the copier division) and then Samsung turns around and says "thanks for the billion dollars, now we are going...
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Re: Who Would be a Viable Buyer for Toshiba Tec?
I figure the way Samsung treats everyone else in the tech world they would be laughing all the way to the bank with their billion, and then laugh all the way to the bank buying a company with a more whole product portfolio.....look at what they do with apple. Steal a patent and just pay off the lawsuit judgements and move on.
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Re: Who's Afraid of the Epson WorkForce C20590 100ppm MFP?
Hey Art have you been seeing this machine out in the field yet? How is it performing if you have. Epson just sent me info on adding their product line, I gotta say I'm intrigued, but don't really see any reviews of the product from anyone I know in the industry.
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Re: Who's Afraid of the Epson WorkForce C20590 100ppm MFP?
I haven't seen one in the field yet. There are a few dealers on this site (pretty regular) that took that product on. @Jason H or eddy jones. they might be able to tell you more than I can. I do like the product though!
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Re: Who's Afraid of the Epson WorkForce C20590 100ppm MFP?
@printguy @Art Post We have not sold a single one yet. Most people seem to have no interest in ink. I like the product. It is a Kyocera finisher. The problem with the finisher is that it slows the machine down to half speed. So ultimately someone is getting a 50ppm system, not a 100ppm if you have the finisher. Space is an issue if you have the finisher. I talk about the product to everyone but most people revert back to a toner system. I don't think this is going to be a game changer as...
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Re: Who's Afraid of the Epson WorkForce C20590 100ppm MFP?
Thanks for the info @Jason H . That's unfortunate, however I get the aversion to ink. Looking at this product it appeared Epson had perfected it. However I don't think I could sell a copier that has a huge paper curl. I never thought it would have a page curl as there is no fuser.
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Re: Who's Afraid of the Epson WorkForce C20590 100ppm MFP?
I think the part of the problem is even though the ink is dry, it has a moist feeling to it. When it drops off into the trays there is a hump (see pic) that the paper drops out on. I think that is part of the problem with the curl. The prints look good and once I lay the paper out on a desk it flattens out but in my opinion it just does not demo well with regular paper.
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Re: New "E" Size Wide Format Exit Tray for Ricoh Wide Format from Copier Solution Shop
Currently Copier Solution Shop doesn't have Solutions for Ricoh's Wide-format Color-range. Depending on requirements form the market, we develop whatever is needed, as long as there is a commercial bases for it. The example of this Output Tray, that was initiated by Art Post, shows that the US market is contributing in the development of new products! After developing this specific product for Art, Ricoh Europe also showed interest and they are considering to add it to their European...
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Re: Why I'm So Past Reading Sales Blogs on Linkedin
While that blog has some valid points, much like Art, I'm more inclined to think "when's the last time that writer took off their headset and actually pushed some pavement or had a face to face meeting?". While there is something to be said about not hard closing all the time, it's got to be done but with some skill. In my nine years doing this, each sale is different in that there are some customer that want to be hard closed and others that have their own way of making a decision. One...
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Re: Copier Side by Side Comparisons "Do You Remember Those?"
I totally agree I have used comparisons for 36+ years, and I have won several cases just by knowing my own product and also my competitors down to detail. I always make my own from brochures and user manuals, the ones on the web and also the books were too incorrect Sometimes it is the small details that gives you the edge
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3 Things Sales Reps Need to Do To Help Smash Their Sales In 2019
To everyone in sales, you can perform much better and become more successful, if you just learn to master with consistency the basics. Vince Lombardi , the great Green Bay Packers coach, once said that football comes down to only two things: Blocking on offense and tackling on defense, and those are the basics his teams spent 80% of their time on in practice. Many analogies have been made between sales and sports. It’s often been said the one key fundamental principle in sports is to focus...
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Imaging Channel, 2019 the year of DaaS - My suggestions to help you Implement.
Well, it happened some pioneers in the print industry are delivering an as a Service model. The Participates of the Imaging Channel must respond and deliver print equipment, its supplies, it’s parts, and its labor to repair in this as a Service model. A fixed cost for a product which eats consumables. Some in the industry are beside themselves and will more than likely lose control in how they proceed unless of course, they move forward timely based on knowledge over desperation caused by...
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This Week in the Copier Industry 10 Years Ago, The First Week in January 2009
Ten years ago this week and what was on our minds? It was the Great Recession. I remember it all too well. Many of my accounts were in the AEC market, remember losing almost 30% of that business because of bankruptcies, companies closing and companies just buying their device once they came to the end of the lease. Hope I never have to go through that again! Enjoy the threads from ten year ago this week! Weekend Copier Notes from 1/4/09 Neal · 1/5/097:19 AM According to survey of printshops...
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This Week in the Copier Industry 15 Years Ago, The First Week in January 2004
Some of these devices sure do bring back some memories. interesting news with Ikon, and I remember the DiALTA Color CF5001 very well! Enjoy these threads from 15 years ago this week! Konica Minolta Unveils DiALTA Color CF5001 1/6/049:19 AM Konica Minolta Unveils DiALTA Color CF5001 Konica Minolta Business Solutions U .S.A. Inc. has introduced a 50-page-per-minute (ppm) color printer /copier/scanner, the Minolta DiALTA Color CF5001, designed specifically for environments with high volume...
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This Week in the Copier Industry 5 Years Ago, The First Week in January 2014
Some great threads here, especially the blog series I wrote for "31 Ways to close more copiers sales". Enjoy these threads from 5 years ago this week! Pacific Office Automation Helps Local Children by Matching Donations in the Fox 12 Holiday Toy Drive Art Post · 1/2/1410:14 PM Pacific Office Automation Pacific Office Automation ( http://www.pacificoffice.com ) is a leader in managed printing solutions and document management software. Since 1976, Pacific has grown to become the industry’s...
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This Week in the Copier Industry 10 Years Ago, The Third Week in January 2009
There's a pretty decent thread below about relationship selling. It's ten years old and yes I found it some place on the web. Speaks about common ground with the client along with trust. Take the three minutes to read this thread. Relationship Selling – The Buy and Buy Enjoy the threads from ten years ago this week! Weekend Copier Notes from 1/18/09 Neal · 1/19/098:46 AM bundled with Kodak MarketMover, which is a package to assist printshop owners in marketing and selling digital output. The...