Tagged With "Dealer Owner"
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Re: CompTIA CDIA+(Certified Document Imaging Architech)
Here are the certification objectives taken off the Comptia website
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Re: Single click for 11 X 17
Greg; Great stuff, it seems in my market area that Canon also counting the 11 x 17 as one click. However when you get right down to it, 10,000 11 x 17 @ .0055 comes out to $55.00, half is $27.50. If the sale is hinging on $27.50 a month (equates to $990 over three year lease). There is alot you can do to close the deal in your favor! Usally the 11 x 17 clicks only come to the fore front in hgh volume situations. In my market, I have to compete with Canon/Danka. In an unamed accout, I have...
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Re: Weekend Notes from the copier industry!
WEEKEND MFP INDUSTRY NOTES 8-5-07 The following is a quick review of copier/MFP industry news from industry publications. - The U.S. Supreme Court ruled that it is legal for manufacturers to create a mandatory minimum selling price for their product. The case was decided regarding a store that sold women’s clothing, that ran afoul of the clothing manufacturer’s rules. Unknown if any copier manufacturers will adopt this policy. - A group in Australia at Queensland University, is claiming that...
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Re: Service Agreements and "Free" Copies
Well..... A) It depends on what they are charing for the overages, not making $25 in profit by getting 1,000 additional color clicks per month could represent a profit of $50 per month for every thousand pages times this by 10 new colors units per month, we then have $500 every month, second month is $1,000, third month is $1,500, fourth month is $2,000, by the end of the 12th month with selling 10 units per month and each one doing only 1,500 color pages a month would represent a profit of...
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Re: Gas Price Check
Did you see the Today show this AM. In Orlando by the airport regular was $5.39/gal. They tried to interview the owner and of course they were not around. Then they asked for the employee to call him on his cell. The response from the employee was the owner said to "Please leave his property." You talk about serious price gouging....moral of the story is always fill you car up BEFORE getting to the airport.
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Re: Vision
I agree try telling the owner of my company that ....also we just hired one guy and will be hiring another and they are under my responsibilty. Most importantly on Sat the 8th I have Red Sox tix so I need to get to Boston
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Re: Question with plotbase w/240W
Across the top of the screen, just under where your icons are, you can order by job name, job number, job owner or date by selecting with a mouse click.
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Re: Is higher octane better
Everything said so far is true. I've always heard to look in your Owner's manual and use the octane rating listed there for your car. HOWEVER, in my wife's SUV's owner manual, it says to use 89 Octane gasoline. We did that for a while and then decided to try 87. It ran great with no pinging or hesitation and is still getting great mileage (for an SUV, 20MPG not so bad).
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Re: scan to SMB to Windows 2003 server with Ricoh MP2000Le
Recently Ricoh has greatly enhanced the scanning features. You can now set security rights for files. Such as Protection setting as "Read Only". I am not for sure that this "IS" the problem your experiencing but, this surely will help find this answer. Read the attached PDF. This was just release from Ricoh March 08. I hope this helps. Slim463
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Re: Global buysCOMDOC...yes you heard correct!
Ths buying of dealers sets an aweful precedent for that dealers that do not get purchased. Think about trying to secure and account and the CEO, CFO or owner asks this question to the dealer sales person. How do I know that your company will not be bought out by or sold? I for one, would feel more comfortable dealing direct, knowing that my product will always be serviced no matter what happens.
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Re: Global buysCOMDOC...yes you heard correct!
Not to insult my Ricoh sales brethren but as a longtime ComDoc employee/owner the overwhelming majority of the people here look at this as a very, very positive thing. Things had not been so peachy since the Ikon aquisition with a general feeling of being the redheaded step child in regards to support (and possibly pricing) from Ricoh. Just the thought of not having to deal with the RMAP process gets me pretty excited. Only time will tell. I will say that it was amazing how little time it...
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Re: Global buysCOMDOC...yes you heard correct!
After Ricoh bought IKON, with the intent of strengthening Market Share and distribution by becoming a 'direct' operation, ComDoc knew that Ricoh would never buy them. Moreover, as the ComDoc employee / owner stated above, they were no longer getting the same support from Ricoh after they bought IKON. ComDoc was then prime for purchase by Global and Ricoh loses probably close to $50M in revenue. I would think Ricoh must now focus even more attention on the IKON acquisition to make it somewhat...
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Re: Assume My Copier Lease....What?
I love the idea! I've tried this in the past with Kijiji or Craig's List with little success. I was wondering if you had any stats that this worked or that the leases were successfully transferred? Thanks!
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Re: Assume My Copier Lease....What?
Seems simple and I would guess most of questions such as shipping of equipment, fee's for shipping, dealer support in the area unit is transfered etc. can all be answered?
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Re: Assume My Copier Lease....What?
Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept.
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Re: Assume My Copier Lease....What?
Originally Posted by Kiwispike: Tried this recently but haven't found anyone to take it up, issue I have had is often the remaining lease is above the market rates at the time. But its a fantastic concept. I agree when the market rate is above what you can buy it for, however, but you just never know. Recently we had the Sandy disaster here in NJ. Many companies moved in for one or two years to help with the rebuilding process. They would be viable candidates to assume a lease that may have...
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Re: Assume My Copier Lease....What?
Thanks for all of your questions and comments! To answer the first question by @AOSGROUP, we've had some success in our local area of Toronto, Canada. The transactions were completed manually before launching the marketplace. The current version of the marketplace was only launched this past January, so you guys are the early adopters. Transactions can take the form of either a lease assumption (where one credit-approved client assumes the lease of another as-is), or a split-buyout (where...
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Re: Assume My Copier Lease....What?
@Kitz: Dealer support is also a great question. Currently we approach this on a case-by-case basis. New transfers would go to an affiliated partner in the geographical territory that is qualified to service that equipment. Ultimately, we are building a network of independent dealers not unlike what the direct channel already has access to. This way, independent dealers can leverage the network for new contracts as well, such as when a sale is made to a head office that includes installations...
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Re: Assume My Copier Lease....What?
How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied????
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Re: Assume My Copier Lease....What?
Originally Posted by fisher: How does this square with the fine print on every lease doc I've ever read regarding assignment or transferring the lease by the lessee??? Who goes to jail if the lease doesn't get satisfied???? Fisher: The assumption process is one that I've seen leasing companies do from time to time. You have to get the blessing of the leasing company first, and credit approval for the new leasee.
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Re: Is it Frowned Upon if you Join a Competitor?
If you were unsuccessful where you are, but are unhappy with the company or the product, then moving should not be a problem. But if you were successful, and happy, and only the money was the inducement to move, then I suggest you have a good chat to your current dealer/manager before jumping ship, as "the grass is never greener" in most case. And if that turns out to be the case, then you will very quickly become dissatisfied and move on once again which could easily become the descent into...
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Re: linkedin "a few surprises for me"
Not a fan of LinkedIn. The only thing I get from it is headhunters, people wanting to sell me stuff, and people wanting me to put them in contact with the owner of my company so they can sell him stuff. Often think about deleting the account altogether. About the only good thing to ever come out of LinkedIn for me was a college room mate I'd lost contact with tracked me down from 2,000 miles away.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
Art, it's a part of the industry that I doubt you will get rid of. I would like to add my own "observation". I don't think that 99.9% of dealers do a good deal. If 99.9% was the case these instances would not even be noticed because they would be unheard of. I think the reality is that around 60-70% of dealers are OK. Another point is that the leasing companies do not give a damn about the state of the copier at the end of a lease. As long as the customer has made all the payments they're...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
Grant: Thanx for the comment, here in the US there is the trade agreement also but it varies from dealer to dealer. If the customer opts to return the system then the dealer has the option to buy the equipment.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
Sorry Grant but I have to call you out.It is a big mistake for salespeople to assume that what is true in their case, is true across the board. It causes the salesrep to make mistakes in judgement and may cause them to unintentionally misinform their prospect. Anything that isn't required by law is negotiable and therefore will vary from lease company to lease company and dealer to dealer. So two dealers using the same lease company may have negotiated different terms.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
Even if the contract with the supplying dealer specifically has a clause that says the dealer will NOT buy the kit back, the lease co don't want it. I have never heard of a leasing company actually asking for the kit back at the end of a lease, they aren't interested. It's not part of their business plan. What is required as a condition on every lease is that the lessee is responsible for returning the equipment to a destination of the lease co's choice. If it does come to that it will go to...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
That's not really the point I was trying to make. The point is that a salesrep shouldn't assume anything as fact because the facts vary from dealer to dealer and lease to lease. That having been said, you are missing a big part of the lease equation and that is the "alternative forms of revenue" that comes at the end of the lease. Anytime a lease is ended effectively, the lease company loses the chance of an automatic renewal (evergreen clause), in some cases they lose the chance to sell the...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
It's easy to work out where the lease co's make their money. Every time a deal is upgraded early the early settlement discount is a paltry sum (3%). The effective interest rates are therefore huge. This settlement is then more often added to a new lease and interested lumped on top of that. There's no factoring in of a residual kit value for the lease companies, too little money for too much effort and management. That's why they don't handle the kit and insist the customer or dealer does...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
Again, you are stating as fact things that are only true for you or possibly only true in the UK. Over here, I haven't seen an early settlement discount in years. Many companies actually have a pre-payment penalty. The settlement added to the new lease that you speak of is only a benefit to the lease company when the new deal goes to the incumbent. And if there is no residual, why isn't the equipment free to the dealer at the back end? The price to the dealer whether contracted in advance or...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
I did a search on the web for the company I was speaking about and I found out that there is a law suite pending against for 25 missing copiers!! Where there is smoke there is fire!
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
" Many companies actually have a pre-payment penalty". Any clause which is an attempt to penalise a party if they try and terminate a contract early is illegal in the UK. This is not the same as liquidated damages clauses, where the injured party is entitled to compensation. I'm pretty the same legislation applies in the US?
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
How is it that you are familiar with the laws in the U.S.? Tell me what this is if not a pre-payment penalty? "...You may not payoff this Agreement prior to the end of the Agreement term without our consent and We may charge You, in addition to the other amounts owed under this Agreement, an early termination fee equal to five percent (5%) of the total amount We paid for the Equipment. 9. USE AND MAINTENANCE. You agree that the Equipment is owned by Us and will be used for business..."
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
I do a lot of "contract disassembling" and am very successful at it - It's kind of like a fun sport or hobby to me. US & UK contract law are almost exactly the same. That would be an unenforceable penalty in both UK & US. Here's a reference to "Penal Damages" on Wikipedia that refers to US law. http://en.wikipedia.org/wiki/Penal_damages Most of the people I know who work in the copier industry are of the belief that these clauses are legal and enforceable. That works to my advantage,...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
I will never understand why Business Equipment Leases do not fall under the Truth In Lending laws that apply to everything else.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
That's a great question, it should, it would drive more paperwork, however the leasing industry would be better off in the long run. Originally Posted by Old Glory: I will never understand why Business Equipment Leases do not fall under the Truth In Lending laws that apply to everything else.
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
I'm not sure if that has an equivalent in the UK. here we have the Consumer Credit Act. However, it only applies to consumers. Business to business isn't covered (except in a small number of cases). "I've almost never seen a disputed copier lease where the lessee wins. I'll admit I'm no expert in leasing however most of these agreements are rock solid." In my experience the reason why they're perceived as rock solid is because they are rarely challenged. If they're not challenged they'll...
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
You obviously deal with this much more than I but tell me this...Regardless of past emails and/or conversations, if the customer can prove that they own the equipment then they have proof that the leasing company leased an asset they didn't own. What more do you need?
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Re: Copier Scams Part Deux "Dude Where's my Copier"?
No doubt it's fraud, that's an open and shut case. But I may never get to the bottom of why the individual in the organisation signed the agreement. I'll leave that to the imagination. It's a tough one as well, it was signed by the sister of the owner of the business!!
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Re: Ricoh 5100en vs KIP 7900
we lost due to "little things" the owner wanted that KIP does: Like color scanning to print directly to a Canon color plotter, SEEING a watermark you create and import onto a print job prior to printing, and (mostly) overall processing speed on a problem multi-page PDF they had that the KIP printed faster.
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Re: Ricoh 5100en vs KIP 7900
Originally Posted by chops: we lost due to "little things" the owner wanted that KIP does: Like color scanning to print directly to a Canon color plotter, SEEING a watermark you create and import onto a print job prior to printing, and (mostly) overall processing speed on a problem multi-page PDF they had that the KIP printed faster. "Like color scanning to print directly to a Canon color plotter". that's a standard feature in the KIP?
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Re: How do you charge for scanning
@bung 25... We reviewed this closely about 4yrs ago and as a business owner the actual expense when scanning is one of the top 2 main functions on a MFP can be higher than one would expect. Many doc feeders have multiple feed tires, and with labor costs being high, it only makes sence to charge for something like this. The last 6 months 68% of our Service calls that were "lines on the scans or copies" was due to people not cleaning the glass properly after instructed. 52 calls total @ $55 /...
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Re: Jam Frequency
Jomama, When I go to a machine, I check the total prints since last call, and the total jams since last call (among other things) and determine if the machine is performing at an acceptable level, considering lots of things like # of operators, environment, correct volume for equipment etc. Are you saying that your equipment runs from PM to PM with no jams? I need to know your secret!! I think also that what is tolerable to the customer and service dept has something to do with it, but my...
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Re: Jam Frequency
If neal was kidding, Im pretty sure I was too! Beach, Even if we assume all good PMs, supplies,talking to customers, if you knock out the top 10-20% we are back to all the varible stuff. like volume, key op availability. These can be all over the place. I dont think you can put a number on it. But if my back was to the wall I would say that a less than 30cpm machine with no connected components whuld not require more than 2 service vists between PMs. I would be on the case if a machine was...
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Re: Pay Plan
I think that service should get to retain some of the "after the sale" business. I also think there are great opportunities to make extra money once systems have been installed. In the NY metro area, prices are very competitive, on going service and maintenance costs plays a big roll in the decesion making part of the business. Dave is right, if the customer has perceived that there is value and the customer will receive some type of benefit, whether it be a monetary ROI or a increased...
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Re: Lease rates
everyone....plus the owner is probably getting a kick back. DLL is good 800-73-lease
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Re: Upgrading Memory on 2018d Fax Option
The owner of the mortgage company called the boss, who told her he had a 3900nf with a 4mb card that we took in on trade, and if she wanted that, she could pay him $100 for any parts that would go into it. Now she has a fax for the documents, and will use the 2018d for her prints & copies. We'll try to upgrade her in a couple of years, once her business is established and we won't have to use NEW business rates. At least the issue is solved.
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Re: auto allowance
I'm in sales for a small copier company. We are paid $0.15 per mile. (We can claim the rest of the allowed amount on our taxes.) Regardless of the compensation plan currently in place, the high gas prices probably negate the original intent of the company. Most sales personnel are probably spending more than their compensation plan allows, especially if you take into account the maintenance (oil changes, tires, etc.) and the wear-and-tear on the car. You're right about the freight cost on...
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Re: FM Audit and other USB discovery devices
Well... Not exactly. IP addresses are registered to companies, so when the data is sent, I can find the name of the owner of those IP addresses and determine their geographic location (at least to the city level). If the fact that Ricoh has this information concerns you, then you should still be concerned.
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Re: Print for pay industry...
Rodney, by far the best place to go is to a shop and ask the owner if you can learn a little aboout his business (let him know why) by working (gratis) for him on a Saturday or help him out when he's pushing a deadline and needs help in the evenings. You'll learn a lot - if you ask the right questions. I did years ago and what I've learned has helped me tremendously