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Re: What would your service department do?

Old Glory ·
If they asked me, I would tell them to make sales cost what the wholesaler bid plus the cost of the PM and limit the sale to a 36 month term lease and under 20K/mo. environment. I guarantee all would be happy...sales, service and customer.
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Re: What would your service department do?

fisher ·
We do quite a bit of pre-owned equipment. We probably wouldn't bother reselling a high meter machine like in the original post to a client. We would wholesale a machine like that. We cherry pick low meter machines from our own equipment that comes back and from several brokers. The majority of our pre-owned that we sell to customers has less than 200,000 total impressions and a lot of it has less than 100,000. Our supply of real nice, low meter pre-owned is such that we don't need to sell...
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Re: What would your service department do?

Jason H ·
We do a fair amount of preowned equipment. We also cherry pick our own lease returns and a few brokers here and there. We typically do not put a machine back out in the field with more than 200,000 on it. Bigger machines maybe 300K but thats about our limit.
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Re: What would your service department do?

Jason H ·
Of course I keep a few junkers around for the folks who only want to spend a thousand dollars or more. I'll never understand the thought process in that. We have a customer that buys a 800.00 junker about once a year. He is on his 4th one now in 3 years and even after showing him he could have bought a new one that would last a long time, he sends me a check for 800.00 and tells me to bring the machine over.
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What would your service department do?

Art Post ·
ricoh mph 6003sp a3 color 60 ppm MFP, installed 39 months ago. Almost 500k on black meter and les than 90k on color meter. Device was upgraded so client. Could lower costs. No service issues with device, performance was very good. sell to a wholesaler? or do pm and put back in the field?
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Technology Department is asking commissioners to approve the purchase of six copier/printer devices

Art Post ·
Additionally, the Information Technology Department is asking commissioners to approve the purchase of six copier/printer devices from Document 360 Solutions. The total cost would be $21,916.64, the request for action noted. Five of the copier/printers would be installed in the Saline County Health Department, according to the request for action. The other device would be used in the Planning and Zoning Department. The current copiers have been in use since 2014, according to information...
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Does your law department need a contract lifecycle management system?

Art Post ·
Why contract lifecycle management systems are becoming increasingly popular and how they can help legal departments As contracts become more complex and multi-jurisdictional, legal departments need to make contract drafting and approval scalable and replicable. A contract lifecycle management (CLM) system may be a solution busy departments with growing workloads need. The growing use of CLM Here’s what the growing workload and response has looked like in recent years: 44% of corporate legal...
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