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Tagged With "Sharp Business Systems"

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Re: End of Life

Art Post (Guest) ·
I have a 2105 in the field and is over 10 million pages, still going, however service calls are being performed more often and the system is not running pm2pm with out service calls.
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Re: At the end of term, who pays to ship the copier back to the leasing company?

Art Post (Guest) ·
SSG: Good Stuff, the return of the old system is one of the items that needs to be addressed, more often than not, if the customer has the space and the willingness to store and then ship the machine themselves, I'm all for that!
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Re: When was the last time you did a demo in your demo room?

Art Post (Guest) ·
Re: When was the last time you did a demo in your demo room?
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Re: Why do I end with the weird questions?

Art Post (Guest) ·
darn, I was thinking that this may not work. is it because one system is using the ratio print controller and the other is using a pcl driver?
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Re: Ikon Cost Per Page for Ricoh 1357 Pro

txeagle24 ·
That's insanity. Have you seen the hardware pricing for the system? Maybe they're front-loading the price of the machine to buy down the service rate.
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
Spec sheet for the Lanier LD630c/635c and LD645c/655c attached.
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Re: First Look New Ricoh MPC2801_3301

txeagle24 ·
FAQ's attached.
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Re: Sharp to Introduce Five New Copier/Printer Models, Including a Digital Full-Color MFP

montecore ·
Art...."SC" means Scan Centric....these offer 1st in industry to scan 2 sided hard ID cards/checks via document feeder. They also have Scan squared technology. Card Shot from the doc feed...upto 1/2" stack of cards. Card shot in scanning mode not just copy mode. Color dropout...removes all color from scanned documents...all the remains is black data. The toner capacity has doubled in size at 20,000 now therefore the cost per copy can be very low. They also completely rebuilt the fuser system...
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Re: Twas the Plotbase Message Event@428

Techsupguy ·
AVG = know issue at install. Afterwards, it works fine. And that system restore was exactly the right thing to do. In this case, it was likely the service thowing the password for the local account that it was using. The only thing I would have done different is see if the local admin password the Plot Base was installed under had been changed.
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Re: New A3 TASKalfa 305/255

GIntel ·
Have it for some (not all)options HID Card Reader Holder for Card Authentication Kit(B) $89 Cabinet na Riser for Mainframe with Paper feeder/Mainframe with Stand $139 Copier Stand $249 IB-50 Gigabit NIC (Dual NIC) $349 128MB Memory Upgrade na 512MB Memory Upgrade na 1GB Memory Upgrade na Fax System (U) Fax Board $519 DF-470 500 sheets document finisher $789 AK-470 Bridge unit for installation of DF-470 $79 PF-470 500 sheets paper feeder $549 PF-471 500 sheets x 2 paper feeder $819 Card...
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Re: RICOH INTRODUCES NEW AFICIO MP C2051/MP C2551 COLOR DIGITAL IMAGING SYSTEM

Art Post (Guest) ·
The 2030 was a tremendous bargin, with print, scan & fax, plus priced under the 2050SP, remember with the MPC2050SP youhad the add the fax and MSRP was about $1,045. The only catch was no large lcd display, no scan2folder, scan2email and a TWAIN scanner was standard. Nice entry level color, will be missed in the lineup, truly another blunder by not replacing this system. Art
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Re: New A3 TASKalfa 305/255

Art Post (Guest) ·
If I were a Kyocera Dealer I'd be worried that this system will make it to the IT and VAR Channel here in the US.
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Re: Dealer Management Software

Rick Backus ·
I have been an independent consultant for the office technolgy industry since 1994 and in the industry since 1981. My primary focus has been on the OMD software system. eAutomate is a competitor of OMD which has been around for over 20 years. My experience with eAutomate is very limited (mainly word of mouth from industry collegues) but I have been told that the service contract invoicing (the profit bread and butter of the industry) and financial modules are not as flexible or capable as...
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Re: MP201

Art Post (Guest) ·
I quess that's why the system now comes with PSIII, tho enable the mail2print feature. I have questions also! Why would I need hot spot when I can have mail2print? Are there any other limitation with mail2print other than if you send multiple attachments only the first attachement would be printed and the fact that mail2print does not support hi compression pdf. I know there's the cost of the PSIII when working with the other mfp's to enable mail2print. But what's the cost to use the Hot Spot?
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Re: Canon iR2525 is Killer!

montecore ·
Wow!!!! This is a killer all right.....how in the world can we compete against a 25ppm A3 machine with a price like that. From what I know this is stripped down compared to most 25ppm systems. There are many options that are standard on others. That is why this is so cheap. If someone just needs a barebone system at an incredible price this is it.
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Re: Canon iR2525 is Killer!

montecore ·
Art, Check this out: Specs Canon iR2525 It does not come standard with color scan-to-email, ifax, ftp, smb. You need a color send kit. There is no HDD. Does not come with PCL, PS. It has UFR II LT printing. Does not come standard with RADF or DADF as they call it. No searchable PDF's or OCR standard Smallest mono LCD screen on an A3 system that I have seen. 512 Ram...fraction of most MFP's in this range keyboard is not standard
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Re: Canon iR2525 is Killer!

montecore ·
Thanks for the info. But I must say 3750 per month or 15,000 over 4 months and nothing for a 25ppm system. I would not say they take a beating with those numbers...now if you said 15,000 in ONE month then that would be something.
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Re: Ricoh 3035 help, please

mansart ·
Art, Found this on www.copytechnet.com
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Re: Emailed request for quote????

montecore ·
This is a very good question Fisher. You are right this is becoming more common as prospects do not want a sales pitch they just want facts & numbers. Then you give them for what they ask. They really don't care about a solution they want the bottom line. Many of those places will give you ONE shot only so you better come in with some good numbers since you will not have a 2nd chance. Otherwise it comes down to a price war then you really lose because the last person they talk with in...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN

braxtoq ·
It will be a challenging time for Sharp, I agree, Ed was a very good leader and actually had a good grasp on technonolgy, he always knew the strengths and capabilities of the products and solutions. Regarding the new User Interface, dont be deluded by comments that it is going to a difficult learning curve, the display may look complex at first glance, but it is the most flexible system on the market. You can make it real simple for the end user and there are features that will blow you...
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN

montecore ·
Braxtoq....those features may blow the end user away but when they are rarely used what good are they. In a demo that can be impressive just like the retractable keyboard. However 9 times our of 10 those features although are very cool will never be used. These units are a tough sell compared to the previous MX color series. There are many that are intimidated by this interface no matter how easy it for them to use. As you know every manufacturer has their bells & whistles that are...
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Re: Ricoh's move into videoconferencing

Art Post (Guest) ·
I familiar with the new system, however have not had a chance to research it. One item I found was mondopad for about $6k. Keep in mind with the Ricoh device, that one of these unified communication systems is needed for each location and I believe the MSRP is $2,500 each.
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Re: JOINT STATEMENT BY SHARP ELECTRONICS CORPORATION AND EDWARD MCLAUGHLIN

braxtoq ·
Sharp MFP's have been able to do that for years as well, 3 customized buttons on the main screen, the new UI will allow you to put up to 18 customized buttons on each page, with up to 15 pages available on the Home Screen, this can be done from the panel. You can also add buttons for any of the OSA connectors you may need, for example a connection to your Document Managment System, Fax Server or Cost Accounting application. There are 24 loaded languages that can be easily tied to the user's...
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Re: Successful Walk Through

Art Post (Guest) ·
Walk thru: Take a picture of each device (this helps jog the memory banks) Takes notes for all accessories or options on each device Find users for the device and ask them what type of media do they print onto (card stock, envelopes, ncr, bond paper, etc..) Print out a configuration list for each device Ask a user what they like most about the system and then ask what they dislike the most Ask a user what paper sizes they are printing or copying onto Anyone care to add anything else??
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Re: OCR for Mac?

mansart ·
http://www.nuance.com/for-busi...nipage/mac/index.htm
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Re: Q. How does your company handle networking charges?

copyme ·
Small Dealer Unfortunately we have lost several accounts when charging them for IT when they change their operating system or passwords.
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Re: Q. How does your company handle networking charges?

VinceMcHugh ·
I think we all struggle with where to draw the line. The point I make with my Sales force, as well as with my customers is if you come in one day and you can't scan to email, but it was working fine yesterday the customer perceives this as "my MFD is broken" because one or more of the functions have stopped working. But most of the time nothing on the MFD is broken. The configuration is the same as it has been for the last 6 months (or 2 years). What most often has changed is something on...
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Re: HDD Wiping/Reformatting

VinceMcHugh ·
Amanda, Just formatting the Hard Drive and reloading system Software is definitely not enough to meet the due diligence requirements because the data can still be recovered by a knowledgeable person with forensic software. Even though it isn't easy to do, it is possible and that is enough to make it unacceptable to most companies. The need to reload System Software is a two edge sword. Since only an authorized dealer can "legally" have, and install, System Software it protects the Dealer's...
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Re: HDD Wiping/Reformatting

VinceMcHugh ·
Jason, You are absolutely right, it isn't the responsibility of the new dealer to wipe the Hard Drives of the old Dealers MFDs. And if it is a line that your dealership does not carry you couldn't restore it to working order after you did wipe the Hard Drives. Which would cause them more problems and cost if they return it ti their leasing company in non working order. But if you want to add value you do have the discussion with the new client and inform and advise them of their options. I...
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Re: Printing Envelopes Reliably on MPC300

Art Post (Guest) ·
Old Glory: I finally sold one last week!! About the begging and pleading for an A4. What I really wanted was an A4 black device and a system that had the same cpp model as our A3's. I see the current MPC 300/400 very hard to sell especially and they don't justify a cos per copy well when you are replacing an A3 device.
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Re: What is pdf/a?

UKcopiergeek ·
PDF-A requires files to be self contained with some key requirements being no security, font to be embedded, no multi-media, no javascript, no attachments, no transparencies, no layers and no acrobat pro binders. Some major government bodies are already mandating PDF-A usage (including I believe certain parts of the US court system) and many are already recommending and are expected to mopve over to mandate including Euroopean commission, Germand and French governments etc. Many MFPs and PDF...
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Re: What is pdf/a?

Jrlz ·
I have heard that the U.S. Federal Court System is requiring PDF-A.
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Re: Stuxnet Lives!

Art Post (Guest) ·
A COMPUTER virus created to sabotage Iran's nuclear programme and stop Tehran developing an atomic bomb was designed by American and Israeli experts, it was claimed yesterday. The Stuxnet computer worm, the most sophisticated cyber weapon ever made, crippled uranium enrichment facilities across Iran last year and set the country back five years in the nuclear arms race. US military and intelligence sources have told The New York Times that a simulation of Iran's uranium enrichment facility...
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Re: Dell Power Server Power Supply

montecore ·
Art....the answer is most likely. Most Dell towers have a proprietary PSU and will only fit the Dell case. If you know how to open the tower and look at the PSU there will be a model number on it. Type that into google and see where you can find one. If it is a true Dell system then you can also look it up by the model number. Are you sure it is the power supply and not the MB or something else. Do you know how to test is it is the PSU? Just because a tower does not turn on does not mean it...
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Re: New stuff from Ricoh

Jrlz ·
I never did too much with the MP2000 or MP2500. I like the touch panel on the 2551 and up models much better. especially when scanning. The MP2500 was a good system to bid if customer required a finisher at 25ppm and you need to keep the price down.
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

GIntel ·
I agree. I guess the plus is if you have a cartridge-based system vs separate drum & toner is you can sell it through IT VARs and into emerging markets - without worrying about service. Maybe thats why the Canons are imageRUNNER brand and the Ricohs are SPs...
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Re: Ricoh unveils space-saving A4 multi-functional printers for offices and workgroups

Jrlz ·
I think Ricoh waited so long to release an A4 system like this for the fear of what it will do to the A3 business. I know my Sr. Management is concerened that reps will start selling A4 systems to replace existing A3 systems and drive revenue down. The perfect spot as everyone has pointed out is in the MPS world. This product will do well to knowck out the HP, Lexmarks, etc... I wish we had it sooner.
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Re: Monocomponent vs. Dual Component

lep524 ·
Can't comment on the Canon use of single component but Kyocera uses this system and the copy quality consistently is better than equivalent Ricoh's we sell. As long as the unit is running enough prints to go through the toner on a regular basis you get better quality not less. The mixed developer gets refreshed with the toner and keeps the image quality up. They use mono component for their new colour as well.
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Re: Would You Loan this company Money?

Jrlz ·
At one point I would have thought Kip would be a good buy for Canon. I have heard that they share or at least did share some manufacturing space in Japan. Kip is also a monocomponent system, much like Canon. However, now that Canon has Oce, Kip might be less attractive. I would like to see Ricoh buy them. Kip has a great wide format line. They suffer from not being diversified at all in thier product line.
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Re: Would You Loan this company Money?

Jrlz ·
Hi Art, I agree. Ricoh needs an entry level 4 D/min system. I have always thought Ricoh should take thier gel sprinter technology and develop a plotter around it, instead they rely on Epson to fill this void. They seem ready to concede the 4 d market to Oce, Kip and the plotter cometitors. I wonder if it is the aftermarket that drives the decision. With a 4 D-Size per minute you are generating less clicks and less aftermarket revenue. Perhaps they want use limited dollars to develope higher...
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Re: Would You Loan this company Money?

Art Post (Guest) ·
The AEC market is in the dumps, however more and more of my clients are opting to buy the 240W's and 2400W's from the leasing company rather than spend for a 6ppm system!! Ricoh will be introducing a gel plotter in the summer, and oh my, the gelsprinters were the worst and I hope these are very different. The piezo print head is not geared for low volume users.
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Re: Ricoh SP5200 Brochure

Art Post (Guest) ·
These new systems are way over priced seeing that we'll have to compete with the Canon 25ppm system.
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Re: SP5200 Series. What's your plan???

montecore ·
Old Glory....do you have matrix you follow for volumes and cpc costs which may or may not include base charges? You mentioned $90/qtr min but how what is the volume band? Wow I am very surprised that they ship with a starter cartridge in a commercial system. The Canon 1700 series comes with 15,100 high yield toner out of the box. The drum yields 116,000. Very tough box to compete against. I have sold 3 in the past 2 weeks.
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Re: Got A Situation! What would ou do?

Art Post (Guest) ·
A deal like this could blow up in your face.... I'd sell them a new machine and it's all going to be on how you do your proposal. As fisher states your probably going to sacrifice profit on this one. Use only MSRP pricing for the new deal, they bought from you once, most likely they will do the same again. Charge for all of the extras like delivery, install, training, support. If you can get the 600 per month looks like you can get 13K for the new system. So, you take the list price and all...
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Re: MPW2400/2401

Art Post (Guest) ·
Anders You're using the PS driver right? Have you tried with the regular print driver. Another question does the system copy ok, meaning can you see the paper roll settings on the device?
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Re: Got A Situation! What would ou do?

Sharp1 ·
Joe, the Sharp MX-453N is a great system. 100 sheet duplexing single pass feeder, LV-60,000 annually HV-240,000 annually......BEST BUY! Where are you located?
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Re: Got A Situation! What would ou do?

montecore ·
Joe.....sounds like Sharp1 is bias on the 453. I agree with sharp1 that the 453 is a nice unit. But doesn't any 45ppm unit run 5000-20,000/mo? That is the norm for that segment. I should know I worked for Sharp and sold these exact systems. But I have to say if you have an customer that is already not happy then you try to sell them a system with all those extra bells and whistles when they don't want or need then....well you are adding fuel to the fire. I sell against Sharp all the time and...
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Re: Why is single clicking an 11×17 on a “copier” legal?

Art Post (Guest) ·
I thought before the age of the "cost per page" agreements that all systems double clicked for 11x17. I had heard many years ago a that Canon was the first to introduce a system that single clicked for 11x17 and had also heard that the single click was not the intent and it was a mistake. Anyone else hear that? Also with testing on some of my 11x17 laser printers, they all single click for 11x17.
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Re: Why is single clicking an 11×17 on a “copier” legal?

Art Post (Guest) ·
P4P market is interesting at best, there are some good payers out there. You've got to find them, I've found that most of the average size print shops under 1 million is sales don't pay that well. But with the new Print Production systems we will be looking at a different type of customer in the P4P market, and to tell you the truth I'm not even sure that 11x17 single click would ever be one of thier main objections. I think we just see this is in the smaller accounts. If you're going lease...
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Re: Why is single clicking an 11×17 on a “copier” legal?

Art Post (Guest) ·
I've also heard of this, funny thing is dealer or direct branch that they bought the machine from never knew about it either, and yes they had the special clause "if we find you using more than your estimated coverage". After six years the system is still in the field w/single click 11x17, they are running 80% 11x17. They've never been told they were using too much toner. Art
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