Less than 5% of my Toshiba clients are not under a Maintenance Service contract. Toshiba sells lots of kits designed for trained service techs to install but not typical end users. Even those customers who prefer not to be invoiced for monthly meter reads we try to automatically collect the meter reads via email or fax and usually but them on copy blocks.
True story: I've only sold one so far. 2 days after delivery the customer stuffed the paper in the drawer all caddy-wampus and jammed the machine. Next they got out their trusty letter opener and went at it through the bypass rather than calling for service (1/4 mile from our office) or removing the cartridge to easily remove the jam. So my experience based on one machine in the field is that the drum lasts about 300 pages.
Please excuse all of the background noise, we had no idea it was that loud, listen closely and you will hear and excellent message from one of my favorite people in the imaging industry. The only source for toner, toner cartridges, drums, mfp, copier, printer supplies, parts, staples, power protection and more.
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