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Tagged With "Canon Claims"

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Re: Leasing Company Copiers are Underwater

Art Post (Guest) ·
Found out today, that Assurant does cover floods, I actually got a document from them about their services and I'll post it here later. Seems like most BOP policies will not cover floods, and Assurant will. However this leads to another issue, when leasing companies ask for "proof of insurance" and get a copy of the rider, do they not check to see if their equipment is covered in case of flood? If they miss this and do not charge for insurance is it then their loss and not the lessee? Some...
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Re: Patent infringement for scanning from copier.

Color1 ·
Thank you for your response, I shouldn't have called it a scam. I have read some of the details of the patent, and I'm sure that someone does believe it to be a legitimate claim. Thanks agian.
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Re: Data Destruction

montecore ·
This is an interesting topic. I have always had an interest in computer forensics and spent many hours a lot of forums. I have used many different software programs to test their performance. I have recovered all sorts of data from hard drives and removable media. There are a bunch of programs out there that claim they can recover data some work and many do not. The only way to truly eliminate data is to pulverize the hard drive to dust. There are 2 ways that data can be recovered through...
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Re: JP 8000 Printing Borders

Art Post (Guest) ·
From: Jim Stocker Sent: 5/3/2002 12:13 PM Just a little correction. The drums for the JP8000 ARE different than the JP5000 (an ink saving scraper system being one of the more beneficial enhancements). You have to program a TCII to take either or, not both. I have the same problem with the drums. It seems Ricoh is importing A3 sized drums, not Ledger. This would account for the difference in image area along the horizontal. The only current fix, TSC is aware of this, is to replace the A3...
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Re: Points added to lease rate factors

Art Post (Guest) ·
We do our own, we have the power to negoiate with the leasing companies for the best rate. However the less knowledgable reps rely on our lease admiistrator. I believe they are getting hammered for a few extra points (I hope not). Business is tough enough, owners should pass along the real rates. On another note, I was told that our "major lease vendor" CIT raised the 60 month rate factor for 20K to .0199 when they were at .0192. They claim they are not making money on the residuals, as of...
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Re: How True!

Ted ·
Born in '64, dittos on the stroll. Rode my bike everywhere until I could drive. Even rode it into parked car once and dented the fender. I owned up (because that's what we were supposed to do) and went to the door and told the man. My dad paid for the repair, and I had to work it off with dad. I was more afraid of what my parents would do to me than the police. Only had to worry about grades if I made lower than "B", 'cause that was failing in my parent's eyes. No need for a cell phone or...
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Re: Sales Tips

Art Post (Guest) ·
Your Competitive Advantage Selling Your Unique Attributes What's your competitive advantage? You can turn those cold calls into warm calls by explaining to your prospect just what makes you unique, different and better than the competition! The best way to explain a competitive advantage is by first talking about what it is not. "We give great customer service" is NOT aunique competitive advantage. Every company in the world makes this claim - whether it is true or not. This type of line is...
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Re: Need Everones Input for a Solution for Client

Shaja ·
Working, yes. Stumped, yes. You've got me puzzled at how to accomplish the automatic batch file renaming. I'm aware that there are various shareware and downloadable programs out there that claim to be able to do this, but isn't part of the problem that every fax will be laid out differently? So, then, you wouldn't be able to set a field rule for a zonal OCR. So back to being stumped. As for automatic capture, index, and filing with full rights, check out Prism Software's DocRecord.
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Re: Another RBS proposal with loss!

Former Member ·
I know 100% thats not true. In Phila. wide format deals range from zero to 25% gross profit. I have this information you do not. If you want to prove me wrong go ahead but I know you cannot escpecially if you claim its been installed recently.
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Re: Email 2 Ricoh America Corp about RBS

JasonR ·
I'm going to go out on a limb here and say that the low, low, prices some people have seen from RBS are not below "cost". They may be below the price Ricoh sells them to you, but as long as they are at or above the actual production cost, there's not a legal issue. Also, it seems that the only entity that could file a claim against "Dumping" would be a manufacturer of the same product. In the example you posted, it was apple juice. To make a similar claim for MFPs, we'd need to find a...
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Re: RISO Redefines High-Speed Low-Cost Digital Color with Launch of New Inkjet Printers

Art Post (Guest) ·
Contact: David Murphy 978-739-3687 dmurphy@riso.com RISO REDEFINES HIGH-SPEED LOW-COST DIGITAL COLOR WITH LAUNCH OF NEW INKJET PRINTERS Revolutionary ComColor® series prints up to 150 color pages per minute for about half the operating costs of comparable toner-based MFPs Danvers, MA – June 17, 2009 – RISO, Inc., a leader in digital printing technology, today introduced its much-anticipated ComColor® series of full-color inkjet printer/MFPs to the North American market. With ComColor’s print...
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Re: Fulton Francis

Art Post ·
first time I've hear of them, seems like a cool business model since they claim to be device agnostic. Kinda reminds me of this MPS model in AU http://www.smartprint.net.au/
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Re: Leads, Do you get them?

Art Post ·
is everyone already on vacation?
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Re: Leads, Do you get them?

exit148 ·
I don't work for a dealer but I am convinced that unless the deals are in a real remote area, 98% of the leads are going to the direct ops.
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

muleyman ·
First is this your actual reply to the account looking at thoseToshiba products listed (455 & 305)? If yes and they have a great history with the Toshiba product, telling them there a "bottom dweller" would make anyone think that you're only wanting to sell them what YOU'RE offering. The models they requested are older models of Toshiba and who knows if they've worked well for them or not. Also if you research the Okidata product, most of their MFP's are based on the Toshiba platform now...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

Art Post ·
Actually, I did not mention that I am offering any equipment to them. I'm not even sure where they are located, I'm not looking to sell them, All of the recent MFP's that I've seen at the shows have pretty much the same GUI> I do remember something about a more robust partnering with Toshiba/
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

TimB ·
FYI: Toshiba, overall, is in the top ten for R&D Spend-to-Sales ratios. "Bottom dweller" really is not a fair use of words. With any device manufacturer, product is only as good as its dealer support. Get references if need be. RE: maintenance; The asker is talking B&W devices not color. Regardless, get the maintenance. Fewer spikes in copy quality or hardware issues because you'll make that phone call to fix rather than putting up with poor copy quality, etc. for fear of how much it...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

Art Post ·
TimB: Thanx for the comment! I believe you with the top ten in R & D for Spend to Sales ratios, but I don't R & D being conducted for copiers not like Canon, Xerox, KonicaMInolta & Xerox. If it walks like a duck, quacks like a duck then it must be a duck. Toshiba's market share over the last ten years in the US has always been at or near the bottom of the pack, thus they are cellar dwellers, bottom feeders, in the US market. You are correct with the MA, they were not asking for...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

EByers ·
Art, I like your general guidance to the initial poster, and I won't grade your writing since this isn't an English class. In regard to this brief post conversation, I think honesty is the best policy with customers and with ourselves. Yes Tim, they probably are in the top ten. However, the customer was asking which is the best. By rankings in the market place, the top seven do not include Toshiba. They fall within the bottom 7% of market share for shipments and the bottom 8.6% for market...
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Re: Best Black & White MFP for 10k/month yeild. Suggestions?

Art Post ·
thanx for nor grading my English!!! most threads are done at night and I'll admit, I'm much better at selling than writing.
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Re: Canon U.S.A.'s imageRUNNER ADVANCE 4200 Series Brings Next Generation Platform to Midrange Black-and-White MFP Segment

Art Post ·
A few questions for the Canon experts! Can this system only scan to google docs? Can you get the bookletmaker on the 4225?
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Re: Canon U.S.A.'s imageRUNNER ADVANCE 4200 Series Brings Next Generation Platform to Midrange Black-and-White MFP Segment

Czech ·
Hey Art, You can scan to Google Docs (now called Google Drive), Microsoft Exchange, Email, Shared Network, as per a regular imageRUNNER ADVANCE unit. Yes, you can get the booklet finisher on a 4225.
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Re: Canon U.S.A.'s imageRUNNER ADVANCE 4200 Series Brings Next Generation Platform to Midrange Black-and-White MFP Segment

Czech ·
You can scan to Mailboxes (like Ricoh's document server, but better) and an Advanced Box as well (similar to dropbox). Anything else requires additional software.
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Re: Canon U.S.A.'s imageRUNNER ADVANCE 4200 Series Brings Next Generation Platform to Midrange Black-and-White MFP Segment

Art Post ·
How is scanning the document server pn the Canon better than the Ricoh?
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Re: Canon U.S.A.'s imageRUNNER ADVANCE 4200 Series Brings Next Generation Platform to Midrange Black-and-White MFP Segment

Czech ·
From the Ricoh's I've played around with, you can see all of the file names in the document server, but require authentication to print/send the file. Canon's units can have up to 100 mailboxes that can be individually named. Files are then securely stored inside each mailbox so that non-authenticated users cannot see what's inside someone else's mailbox.
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Re: Canon Marketing to Sell 3D Systems Printers in Japan

Art Post ·
wow! My guess is it's just pretty much a matter of time before the likes or Ricoh, Xerox and KM pick up on this, and why not, it's right up our alley for serviced and maintenance.
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Re: Canon NP Copier (analog)

GrantW ·
The NP270 had interchangeable colour, you could take out the black and swap it for Green or blue. It also had on board editing using x y co-ordinates.
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Re: Canon NP Copier (analog)

Art Post ·
awesome!
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Re: Canon U.S.A. to Launch Océ ColorWave 900 at PRINT 13

Old Glory ·
I'm probably about to prove my ignorance of wide format. 6,000 sq.ft. per hour is 50 d-sized a minute, correct?
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Re: Canon U.S.A. to Launch Océ ColorWave 900 at PRINT 13

JasonR ·
Here's the math: 6,000 Square Feet / 60 minutes=100 square feet per minute Divide that by 3 (if your wide format is 36") to get linear feet per minute = 33.3 Divide that by 2 (since D is 24" long) to get 16.67 per minute This machine's rated speed is 12,000 sq feet an hour,or 200 square a minute. Divide that by 3.5 (since the machine is 42" width) to get 57.14 linear feet per minute. If you are printing D size prints, divide that by 2 to get 28.57 per minute.
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Re: auto allowance

Darth Vader (Guest) ·
I'm in sales for a small copier company. We are paid $0.15 per mile. (We can claim the rest of the allowed amount on our taxes.) Regardless of the compensation plan currently in place, the high gas prices probably negate the original intent of the company. Most sales personnel are probably spending more than their compensation plan allows, especially if you take into account the maintenance (oil changes, tires, etc.) and the wear-and-tear on the car. You're right about the freight cost on...
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Re: What does your Company do when equpiment comes in Damaged

Shaja ·
We haven't had much problem with damage lately, but I will tell our warehouse to keep an eye out. Are you referring to visible damage to the box or damage discovered out of the box? We're told to accept but immediately document damage on the shipper's paperwork, and file claim with carrier. I believe the rationale is that once it leaves Ricoh's loading dock, the responsibility for the product lies with the carrier. Check and see if it's the same carrier for all your damaged shipments; and if...
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Re: Boy do I have alot of Gripes!!!!!

Old Glory ·
East Texas is a great place to live and I'd make room for ya! Anyone that would do this to a rep will keep anything he thinks he can lay claim to.
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Re: Konica Minolta and 140lb index

Former Member ·
I lost a deal to the 250 because of the paper weight and t-shirt transfer claim. they told the client that the 250 would run 140lb....bad thing for customer is he purchased not leased and now he is stuck with the machine...and guess what the rep no longer works for Konica Minolta!
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Re: Konica Minolta and 140lb index

jswinberlin ·
What is the t-shirt transfer claim. Why is it bad for the customer? Are there problems? I thought in a previous post someone mentioned the 250 does not do 140lb.
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Re: Fair Comission Plans

Old Glory ·
No question that is alot of G.P. in anybody's book. I personally am not one who believes that a sales rep has right to share in the savings when a dealer takes advantage of "cash with order" discounts or quantity discounts. Sales reps aren't the ones who get "stuck" with discountinued inventory ,etc. so I'm willing to accept that deal. Therefore, I'm OK with Dealer Cost being based on regular "Single Unit Price" regardless of occassional discounts. The way I see it, for me to lay claim to...
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Re: konica Minolta bizhub 250

dmurrah ·
check this out.
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Re: HP & Sharp "What is Canon Thinking"

Old Glory ·
Sharp is much more desperate than Canon. Whatever the deal, I'm sure it was beyond anything a financially secure company like Canon would consider.
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Re: HP & Sharp "What is Canon Thinking"

Wallingford ·
I don't think that anyone who bought an Edgeline, or further back the HP rebadged Konica MFD's, will be keen to give HP another go.
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Wallingford ·
What came next with some dealers in the Oz market, was a guarantee that the client's copy costs would not rise annually, above a maximum of 10% which most clients would agree to. Or that it would only rise by the CPI, which these days is a joke of a deal, as it is only around 2%. But some now guarantee to hold the pricing for the term of the rental agreement, which at 5 years is just down right stupid.This has now become a lot more prevalent, as weak salesmen sell (if you can call it...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Art Post ·
Wallingford Thanx for this! From your thread I can tell we all have most of the same issues. Anyone else care to help with their first experience with CPC?
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

txeagle24 ·
I've only been around 9 years, but when I first started, we were selling the old Ricoh AP3800CMF (A3 color printer w/ a scanner kit attached to make it an MFP) since the 1224c/1232c was such a bust. In our Service Agreements, black toner was included in the CPP, but color toner was billable. When trying to get those customers to upgrade to the 2238c, I would create a cost per page analysis (since toner was included in our CPP for the 2238c) and had several furious customers who thought we...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

John Saramak ·
I remember it well and at ComDoc, in the early 80's we sometimes put the offer out there without it being a formal price plan. I think the customer realized that a lot of the toner they purchased and stocked was useless at end of the machines life. It was like a primer with a customer who had that and TCO on their mind, it was a way to close them. Equally, I remember taking it one step further in the early 90's with copy management - the first all inclusive (hardware, service, supplies)...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Old Glory ·
I remember a plan that didn't really take hold but it was a plan like the one John talked about and all accessories were proposed in the form of copies...you want a finisher, just commit to 10,000 additional copies per month. The CPC rate had an equipment portion attached to it so more clicks funded more equipment. If the CPC was normal plus .003, 10,000 clicks added $30/month which would fund $1,500 additional. Some customers that weren't willing to pay $1,500 would agree to 10,000 more...
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Re: Does anyone have a clue as to how the CPC billing model started in the first place?

Art Post ·
Wow! These are some awesome stories, I'm sure there are many more out there from some of our veterans, would love to read more.
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Re: hp news!

Art Post (Guest) ·
Here's another report from LYRA that says HP will cut into market with new HP Edgeline! Lyra: HP's Edgeline To Impact Copier/Printer Market Lyra Research Alerts Copier Vendors: HP Is Coming. New Edgeline technology to lower inkjet costs, boost speed, print quality. NEWTON, MA - Lyra Research, the digital imaging authority, hosted a live Webcast called Will Edgeline Finally Give HP the Edge in the Copier Wars? on Thursday, November 16, at 2 p.m. eastern standard time (7 p.m. or 19:00 UTC).
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Re: Around the World w/Ricoh #3

Art Post (Guest) ·
Saints Crash at the Ricoh Coventry 2 Southampton 1 The Ricoh Arena 20/02/07 Attendance: 17194 Report Less-than-Subtle Coventry Dash Automatic Promotion Hopes Southampton`s playoff status was thrown into real doubt for the first time since their mid-October after 'new manager syndrome` seemed to affect most performances at the Ricoh arena. Instead of relentlessly and clinically building on Saturday`s victory over Barnsley, Southampton last night capitulated to a 2-1 loss and perhaps more...
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