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Urgent: embedded PaperCut for cost recovery + eCopy for scanning

Help?!?

We have a law firm that wanted PaperCut but REALLY liked their eCopy scan stations for their Ricohs

Our issue is that when they try use /access scanstation to scan it says the scan-station is in use by another user.  

We’re are using twain scan version 5 and papercut has been set to allow host based authentication from their end.

Based on past experiences with embedded software , once a user logged into embedded it would just open to the copier where they could scan with ecopy easy peasy. 

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