Our dealer rep from Sammy was in late last week to discuss what we need to be able to handle the 11 x 17 release. In Canada they say it will be a 35 and 45 B&W and a 25 and 35 colour. Part of what they see is the ability to bid for larger deals where there is a need for SOME 11 x 17 but they can still do large part of deal with A4 product. He said they expect it for first quarter 2011. They know they are going to be an also ran in some ways but if they get the CPC in line then we know they will be aggressive on the capital side. so far their service backup has been good...how many other brands pay you to do a support call in the first year while under warranty?