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Reply to "Got A Situation! What would ou do?"

A deal like this could blow up in your face....

I'd sell them a new machine and it's all going to be on how you do your proposal. As fisher states your probably going to sacrifice profit on this one. Use only MSRP pricing for the new deal, they bought from you once, most likely they will do the same again. Charge for all of the extras like delivery, install, training, support. If you can get the 600 per month looks like you can get 13K for the new system.

So, you take the list price and all of the extras and add em up, then show the customer the buyout for the grand total and then take the buy off the grand total. That;s the way I would show it and I'd also say a prayer.
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