Not to insult my Ricoh sales brethren but as a longtime ComDoc employee/owner the overwhelming majority of the people here look at this as a very, very positive thing. Things had not been so peachy since the Ikon aquisition with a general feeling of being the redheaded step child in regards to support (and possibly pricing) from Ricoh. Just the thought of not having to deal with the RMAP process gets me pretty excited. Only time will tell.
I will say that it was amazing how little time it took for our competitors to hit the phones to our currents and start the negative fear mongering. Oh well, that's the nature of the beast. A few years from now when the dealer network is nearly extinct we'll all look back at this and laugh.