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Reply to "Color MFP Trends, Tactics, etc"

quote:
Originally posted by lep524:
clients won't care about the actual brand as much as in the past. We are finding that clients take our recommendation and will move with brands if we ensure WE will stand behind them.


I think this is the big change over the last 15-20 years. If you think back, there was a time that you could buy an "off-brand" (not Xerox, Canon or Ricoh) and be really disappointed. They just wouldn't do the job.

That's not true anymore, at least for level of machine 90% of office users need.

Sure, we may beat the other players on some specific uncommon features, but if they just need a MFP to copy/scan/print, you'd be hard pressed to find one that couldn't accomplish that.
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