In the last few weeks I am beginning to see established competitors promote workflow solutions as a way to differentiate themselves from other vendors.
Would it be fair to describe workflow solutions as an advanced form of scanning?
Scanning Level 1. Scan to Folder/Email. The file arrives at its destination but the user must manually do something with it.
Scanning Level 2. OCR. Scanned files are processed into other useful formats but the user must manually do something with it.
Scanning Level 2A. Meta Scan. Scanned and processed documents are guided to specific folders via a selection of drop down boxes.
Scanning Level 3. Document Archival/ Retrieval via Document management software
Scanning Level 4. When a scan gets sent to a network folder it is processed and then automatically sent to somewhere else in the organization. This is called Workflow.
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