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For simplicity and expediency we set up a mail server many years ago that we use for our clients.  However, we are beginning to see some of our medical offices opt to use their own servers as HIPAA requirements become more important.

We have a form that we use to collect information for our IT team before install.  We are going to start asking the customer if they want to use their own and allowing them to provide that information.

What is everyone else doing?  We like the way we've been doing it but don't want to leave ourselves open to possible legal issues.

Thanks!

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ok, so if the server info is in correct my SE/IT people will try to make it right. If not, we are doing the same short cut as yourself.

In advance of the equipment getting installed, I will do everything I need to get that server info.  In most cases, it's just an email of the IT document and a sentence with, "this form is required to set up your network services, with out it, you will not have a fully functional MFP".  99% of the time this gets it done.

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