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Where do we go from here?  Covid presented an epic, unprecedented issue that drove people away from their workspace. By the millions.  Schools, large corporations, government...all those who used print the most have been forced to make 5-10 years in technological progress in a matter of months. 


Smart companies are going to see the success and cost savings of employees working from home.  Workers will be forced to find an alternative to print. PDF conversion, photo to ocr...this technology isn’t far from being perfected.  And it’s easy. 

The MFP will go away. Not right away though. Leases will continue to be renewed, because it’s the easy option for DM’s. But as things transition and younger employees fill the workspace there will be those who question their print costs and alternatives to print. 

Do we have a few years left.....absolutely. Will print eventually  be encompassed by IT....absolutely. 

How do we capitalize on this?  Dealers know how to sell lease plans and equipment renewals. IT companies do NOT.  Current IT companies are transitioning to Managed Services but they are horrible at selling their product. Most people find their IT company out of desperation.

This is more of a late night rant than anything. I’m no Ray but I think finding a way to “sell” the future is how dealers survive. 

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sorry just saw this @grizzlyadams.   Thinking you put hot the nail on the head with "Dealers know how to sell lease plans and equipment renewals. IT companies do NOT.  Current IT companies are transitioning to Managed Services but they are horrible at selling their product."

In a few short years especially in major market areas the small copier dealership and many existing IT companies will be purchased by the MEGA Dealers ensuring their legacy for years to come.  Secondary markets will change also but maybe not as fast as the major markets.  Rural America might not see any changes at all.  Rural America was far less affected by COVID.   Let's keep this thread going

I see the dealers hurting even more than the MFR's as many SMB/K-12/universities h ave had minimal copy counts, and likely will stay very low for the next 12 months... The longer this goes on, the more money they bleed......  I see your major MFR's (Canon, Ricoh, Xerox, Lex, HP, etc....), who have the global/federal accounts, keeping some of their stream of guaranteed revenue....

I don't know though.....only speculating...

 

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