When a lease end date is not correct

Interesting, I haven't heard of the COVID relief by the leasing companies other than some offering deferred payments on NEW deals.

I imagine that if the lease was extended 90 days, then the LOI should be submitted 60 days from that 3 month roll.

Most agreements I've seen usually state the exact window "at least X days notice but no more than Y days".  Did this one not have that?

this lease had the exact window date as described, however my issue with the leasing company and their response to the lessee that the LOI was not received within the terms stated on the lease. The lessor is claiming the letter was sent to early because of the 90 day roll.  However, they left it up the lessee to figure out the correct time frame to send the LOI. I can figure that out for the client but just wish the leasing companies would not play games

The games people play, the games lease companies play.  So many grey area exist with these companies that I think it represents a great opportunity, for a lease company to step up and truly differentiate themselves by offering an honest program.

Indeed lease companies like anyone need to make money.  Yet the confusing tactics listed here are to "LOI" has been a pain to many a customer and their sales rep.  How many deals have sales people lost because of that?  Try shielding yourself with "its the lease company not our dealership"!  Customers will say too bad, you brought them into the picture, I didn't ask for them.  So your out! 

What if a lease company brought to the table clear and honest language to set the table for win win business, not screw the customer because they were off by a day or "we never received your letter so it renewed"?  What about clear cut billing not looking like junk mail that get thrown out to force late fee's?  What about an accurate inventory with payment and date details provided to dealers? 

Forget the paranoia lease companies, I think a good rep could really establish some pain points in the discovery process about leasing, and could easily offer a value proposition based on it which would eliminate the problems and shady lease practices cause.

They would be one of a kind, the greed of gaining by confusion is widespead.