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I had worked for CBS and Danka for over 5 years. CBS is making pushes for business with lower CPC's because they are now switching to annual rate raises. They have never raised their service costs once a customer had signed a deal. They're now realizing they have legacy equipment that is hard to upgrade because the customer is saving on service. Also, Canon USA is losing revenues because Ikon is no longer pushing Canon (or Ricoh). Since Ikon released their own copiers, they have dropped off purchasing Canon's, thus making it more difficult to continue they're steady 1% growth.

I'd watch out for the Canon dealer's. Canon USA is starting to throw a lot more money their way.

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