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Ok! Here we go!
#1. On the 1224/1232 can the customer choose to "lock out" color? Not using user codes though. I know that with user codes they can restrict who uses which function. Also in the manual, it says that they customer can set a certain number of prints that a user code can print/copy/etc. Is this true? If so I know that it is the Key Counter Management feature, but how do I say that user 1234 can only make 150 color prints, or am I way off base here.

Let me know!

Melissa
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We launched two weeks ago. I played with the User Tools last night in our showroom and there doesn't appear to be a way to identify the number of copies by user code. There are three modes of color copying, full, two-color & one-color. Each or all may be locked out by a user code which in itself may be tracked and of course the control comes from a culture that mandates no more than your 150 pages per month. You can tweak the conversation with users however you want. It also appears you can control color prints as well with user codes. I am checking into any service level adjustments that can be made. Sold one last week on a one call close, Great system. Looks like it might be a system that pushes our W-2 up this year... Good Selling!
Just spent some time in SNM Admin and couldn't find any place to quantify copies or prints by user code. One of our system's engineers is coming back into the office this afternoon to take a quick look. He feels that he has been able to specify quantity on b&w in the past. Will let you know.

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