Customer wants to use User Codes to keep track of individuals and departments usage. Not an unusual request, right? Well, it works fine with printing from PCL or RPCS, but has anyone had issues with PostScript? We placed an MP C6000 w/PS3 and the users cannot print with VALID user codes when using the PS driver. We happen to have one in our demo room and it showed the same error.
Our Ricoh DSR was in our office on Friday and helped us escalate to Ricoh support, but has anyone else had this issue on other Ricoh MFPs/Printers and did you ever get it resolved?
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