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I have a customer that has problems printing files from UG. If they properly set the "size", the file is printed properly. If the "size" is not set, the image is printed but in a reduced size. They also have an OCE and supposedly they never get small sized prints from the OCE and my IT contact is thinking that they do not need to set the "size" with the OCE but they have to do so with their 470W. Are their any OCE dealers out there that know if printing from UG is any simpler on the OCE vs the Ricoh?
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