IRVINE, Calif., (Jan. 11, 2010) – Toshiba America Business Solutions (TABS) announces its Printer Parts Optimization Program, which provides dealers with one-stop shopping for printer parts at a significant cost savings with its TABS Advance Exchange Program. The program offers a full range of alternative printer parts including OEM, refurbished and aftermarket. Dealers can now order all printer parts, including Managed Print Services parts and Toshiba-branded printer parts, directly through Toshiba's iStore.
By accessing TABS' internal FYI portal, dealers can easily fulfill all their printer and service parts, machines, supplies and accessories needs in one stop. With the Advance Exchange Program, Toshiba dealers can better support customers by offering remanufactured service parts for Toshiba printers, as well as all Lexmark and HP printers, at a significant cost savings, and with same day shipping. All remanufactured parts are fully tested, warranted and certified to offer the same quality and performance of a new OEM part, but at a significantly lower price, which can then be passed down to the customer. Technical support is provided, free of charge, by a team of engineers who are available to help troubleshoot and triage.
“We have seen a tremendous response from our dealers since this program's inception in August,” said Tom Walter, director of Aftermarket Sales, Marketing and Operations, TABS. “More than 50 percent of our Eastern Region dealers and 33 percent of our overall dealer population have enrolled in the Printer Parts Optimization Program, and the feedback from these dealers has been extremely positive. We look forward to helping all of our dealers take advantage of these cost-savings and the convenience this program will provide in their day-to-day operations.”
Once dealers place their orders through FYI, products are then managed by Depot America, which refurbishes parts, fulfills the orders, and ships the products.
To participate in the TABS Advance Exchange Program, dealers must register via FYI, the dealer intranet or for more information, contact TABS Aftermarket Parts Support Team at parts@tabs.toshiba.com or (800)866-4361, ext. 6919.
About Toshiba America Business Solutions Inc.
Toshiba America Business Solutions Inc. (TABS) manages product planning, marketing, sales, service support and distribution of copiers, facsimiles, multifunction printing products, network controllers, and toner products throughout the United States, Mexico, Brazil, Latin America, and the Caribbean. Headquartered in Irvine, Calif., TABS has five divisions: the Electronic Imaging Division; the Toner Products Division; the Document Solutions Engineering Division; the International Division; and Toshiba Business Solutions (TBS), a wholly-owned subsidiary corporation of TABS, that operates a network of wholly-owned office equipment dealers throughout the United States.
Named the most favored manufacturer ten times by the Business Technology Association (BTA), Toshiba's entire product line, customer support and marketing distribution policies are markers for the industry. Among the many other awards garnered in recent years, Toshiba was named the "Manufacturer of the Year" eight times by Marketing Research Consultants (MRC), and has twice been named to the CIO 100 for being among the top 100 "bold" (2008) and "agile" (2004) companies in the world.
TABS is an independent operating company of Toshiba Corporation, the seventh largest electronics/electrical equipment company and the world's 97th largest company in terms of sales. Ranked by Fortune magazine as the eighth Most Admired Electronics Company in the World, Toshiba Corporation is a world leader in high technology products with more than 300 major subsidiaries and affiliates worldwide. Fiscal year revenue in 2008 was approximately $67.9 billion.
For more information on Toshiba copiers, facsimiles, multifunction printing products, network controllers or toner products, or for a dealer in your area, call (800)-GO-TOSHIBA or visit the TABS Web site at www.copiers.toshiba.com.
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