I have many, however would like to hear from others and I'll chime in.
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Ricoh is stressing mds and the need for dealers to share a lot of customer info with ricoh to manage those mds accounts. I still think most dealers will be pretty leery about sharing customer info.
Keynote speaker stressed how markets are moving from an ownership strategy to a rental strategy (software as a service) it seems to me that as copier dealers we have been doing that for years with our leasing programs.
Louie Anderson was pretty funny
Keynote speaker stressed how markets are moving from an ownership strategy to a rental strategy (software as a service) it seems to me that as copier dealers we have been doing that for years with our leasing programs.
Louie Anderson was pretty funny
Dean:
I was looking for you!! Sorry we missed each other
I was looking for you!! Sorry we missed each other
Many people that I have spoken with (i.e. RFG Dealers) wish that Ricoh would have been more truthful during the CONVERGENCE Meeting, by addressing the 10,000 layoffs that were announced shortly after the Meeting.
Additionally, many remarked on how all of the General Session speakers (i.e. Executives) were from IKON, except for Steve Burger, which was unsettling to the Dealer community.
I also heard that Ricoh employees were acting on their best behavior and that the days of buying an abundance of cocktails at the lounge are over. Now, most Ricoh and IKON personnel are seen only during the General Session and at the gym.
The weather was good as well.
Additionally, many remarked on how all of the General Session speakers (i.e. Executives) were from IKON, except for Steve Burger, which was unsettling to the Dealer community.
I also heard that Ricoh employees were acting on their best behavior and that the days of buying an abundance of cocktails at the lounge are over. Now, most Ricoh and IKON personnel are seen only during the General Session and at the gym.
The weather was good as well.
I don't think it was Ricoh Americas place to talk about the 10K layoffs since the layoffs was a "global event".
Ricoh like many other copier companies is making sure they are lean an mean and at least for now they havn't outsourced a whole community to a company in India like Xerox did.
Drinks???? I had many courtesy of my buddy from England.
Ricoh like many other copier companies is making sure they are lean an mean and at least for now they havn't outsourced a whole community to a company in India like Xerox did.
Drinks???? I had many courtesy of my buddy from England.
David is a fine old chap!
Dear Ricoh Family Group Dealers,
If you’re looking to put it all together in 2012, to get great ideas and guidance on the next steps in growing your business, then mark your calendar for Convergence 2012, June 10 – 13 at the luxurious Wynn Las Vegas resort. For three days, we’ll celebrate 50 years of Ricoh in the U.S. as we focus on working together to design our future. And more importantly, we’ll celebrate you and the success of the Ricoh Family Group dealer channel.
Convergence 2012 is part of Ricoh’s commitment to your business success, designed to serve and support our highly valued independent dealers like never before. You’ll learn how Ricoh and dealers are setting the pace in our industry, with exciting new additions to the Ricoh, Savin and Lanier family of products and with more on the expanding approach to establish sustainable business growth through Services.
This year, Convergence 2012 kicks off the evening of Sunday, June 10, with a welcome reception at the Wynn. On Monday, June 11 and Tuesday, June 12, we will hold our General Session, Seminars and Technology Expo, and conclude on Tuesday with the National Dealer Awards dinner. Through it all, we’ve scheduled plenty of time to network with your fellow dealers and with the Ricoh team.
You’ll hear from Ricoh leadership and from industry experts on topics critical to your customers and on new ways to serve their needs. You’ll get the tools, technology and training you need to grow sales and profits. At the Technology Expo you’ll learn about new products, new solutions and new ideas to develop your customer expansion strategies. You’ll attend workshops based on real world examples that will provoke items to help improve your business. And you’ll enjoy social networking time with Ricoh leadership and your fellow dealers.
Convergence 2012 is your winning bet on a bright future as we expand the value Ricoh Family Group dealers offer customers and move up to new levels of success. Save the date – June 10 – 13 at the fabulous Wynn Las Vegas. And come prepared to win big!
Jim Coriddi
Vice President
Dealer Division
If you’re looking to put it all together in 2012, to get great ideas and guidance on the next steps in growing your business, then mark your calendar for Convergence 2012, June 10 – 13 at the luxurious Wynn Las Vegas resort. For three days, we’ll celebrate 50 years of Ricoh in the U.S. as we focus on working together to design our future. And more importantly, we’ll celebrate you and the success of the Ricoh Family Group dealer channel.
Convergence 2012 is part of Ricoh’s commitment to your business success, designed to serve and support our highly valued independent dealers like never before. You’ll learn how Ricoh and dealers are setting the pace in our industry, with exciting new additions to the Ricoh, Savin and Lanier family of products and with more on the expanding approach to establish sustainable business growth through Services.
This year, Convergence 2012 kicks off the evening of Sunday, June 10, with a welcome reception at the Wynn. On Monday, June 11 and Tuesday, June 12, we will hold our General Session, Seminars and Technology Expo, and conclude on Tuesday with the National Dealer Awards dinner. Through it all, we’ve scheduled plenty of time to network with your fellow dealers and with the Ricoh team.
You’ll hear from Ricoh leadership and from industry experts on topics critical to your customers and on new ways to serve their needs. You’ll get the tools, technology and training you need to grow sales and profits. At the Technology Expo you’ll learn about new products, new solutions and new ideas to develop your customer expansion strategies. You’ll attend workshops based on real world examples that will provoke items to help improve your business. And you’ll enjoy social networking time with Ricoh leadership and your fellow dealers.
Convergence 2012 is your winning bet on a bright future as we expand the value Ricoh Family Group dealers offer customers and move up to new levels of success. Save the date – June 10 – 13 at the fabulous Wynn Las Vegas. And come prepared to win big!
Jim Coriddi
Vice President
Dealer Division
Don't think I'm going however I would like to
I'm sure it will be interesting and newsworthy. I'd like to crash the event.