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Today I am announcing a change in Ricoh U.S.'s Dealer Division leadership. After nearly four years as Vice President of the Dealer Division, and nearly five years as President of Ricoh Latin America, Kiyo Shimizu will be taking on a new role in Ricoh Company, Ltd. effective October 1, 2011.

Kiyo has made tremendous contributions to the dealer division. Under Kiyo's leadership the division maintained solid business results and strengthened our dealer network despite a challenging market. He also realigned the organization to better support dealers with specialist resources to help them grow in key strategic areas like MDS and production, and programs to help them meet their growth objectives and improve profitability. He formed strong relationship with our dealer community, and I want to thank him for his many contributions.

With this change, Dave Greene will assume leadership of the Dealer Division as Vice President, Dealer Division. Dave brings a tremendous amount of sales and operational leadership to this role, as well as both direct and dealer channel experience from his 28 years with Ricoh. Most recently, he has supported our direct channel as Vice President of Strategic Sales, leading and creating the strategy for Ricoh Global Services, National Accounts, and Federal sales, as well as strategic sales initiatives focused on key vertical and product segments such as production printing, legal and healthcare. Prior to this, Dave was responsible for Ricoh Business Solutions sales and service in the U.S. During his tenure he also supported major accounts and pricing for both the direct and dealer channels. Dave's background and experience will help foster a continued collaboration between our direct and dealer channels.

Dave will transition into the new role effective September 1, 2011. Dave and Kiyo will work together to ensure that there is a smooth transition over the coming weeks.

With this leadership change and Dave's new responsibilities in the Dealer Division, we have also made the decision to align our strategic sales leaders in global, federal, legal, production and healthcare directly under Mark Bottini, Vice President of Direct Sales. This will streamline our sales support structure and bring continued strong focus and alignment on these key strategic sales growth areas.

Please join me in congratulating Dave on this new assignment, as well as thanking Kiyo for his many contributions and wishing him continued success in his new role in RCL.

Thanks,

Kevin

Kevin Togashi
Chairman and CEO
Jrlz -

That is an interesting interpretation, yet allow me to clarify the facts.

I was at the Dealer Meeting at Ricoh when David Greene was introduced to the Dealer Division.

I was in the room when he gave his first speech that provided his background, coming from Lanier (not a dealership, but a large Corporation). By the way, when Ricoh bought Lanier they (i.e. Lanier)had a total of forty (40) Dealers compared to the 600 Dealers that Ricoh had at the time. Even if he was King of Dealer Division at Lanier Worldwide, that was a VERY small Dealer operation.

Fast forward to his role and responsibilities at Ricoh, which included RBS and involvement with Major Accounts. His Major Account role was not intended to grow the Dealer channel's major account business, but to act as a Referee in the heightened DIRECT vs. DEALER incumbency situation and enforce Rules Of Engagement, during a time of great conflict.

I will revise my statement from "no Dealer experience" to limited Dealer experience.

If you are an Independent Dealer today, what did Ricoh Americas Corporation need more than anything right now?

Ricoh needed a strong Leader (for Dealer Division), with a great Vision, who could Execute and Implement programs and strategies to help Dealer's business grow in challenging times.

Ricoh (along with Savin and Lanier Dealers) did not get that with the appointment of David Greene.

David Greene struck me as an intellegent business person and somewhat nice (as compared to most of Ricoh's executives - the Ricoh 'old guard') in the time that I observed his actions.

Yet, that does not make me think he is the right leader that possesses or can build trust amongst the Ricoh Dealers as their shift to an IKON and RBS business model accelerates.
quote:
Originally posted by Jrlz:
GMAN - Not to be picky, but Dave was with Lanier before Ricoh bought them and Lanier was a Ricoh dealer.


GMAN I would agree with the "limited" dealership experience, that is spot on. I just wanted to point out that Dave did work on the dealer side when Lanier was a dealer re-badging Ricoh and Toshiba.
Subject: Dealer Division Leadership Announcement



I am pleased to announce the appointment of Jim Coriddi to the position of Vice President of the Dealer Division effective immediately. Jim brings a strong background and experience with both our dealer and direct channels to this role. He has held many sales and marketing leadership positions during his 28 years with Ricoh, primarily focused on the dealer channel. After serving as Vice President of Marketing Support, Jim became Vice President of Dealer Sales in 2001, leading the team with strong growth over three years.

In 2004 he ran the dedicated IKON Division for Ricoh’s dealer group and helped grow Ricoh’s business with IKON. Since our acquisition of IKON in 2008, Jim has played a key role helping to integrate the direct operations. Most recently he has been leading a national initiative to transition the remaining equipment base in the IKON channel.

I am confident Jim will provide strong leadership to our dealer division team, and he will provide a high level of support to help our dealers grow their business. After last week’s announcement with Dave Greene taking on the leadership role for the direct sales channel, we were committed to making the selection process for the dealer channel a critical priority. Due to our ongoing succession planning, we have a strong candidate base, and we were able to conduct a very thorough selection process with the senior management team in a very short timeframe.

Jim will work over the next several weeks to meet with dealers and dealer division employees as he takes on his new assignment. Please join me in congratulating Jim, and in supporting him in his new role to grow our dealer business.

Thank you,

Kevin Togashi
Chairman and CEO
Ricoh Americas Corporation

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