Tech Data has enhanced its managed print service, as it looks to give resellers greater visibility and control over their interactions with customers.
The distributor has been developing its cloud-based managed print offering, OpenMPS, which gives resellers a vendor-neutral platform that can manage customer printing.
The enhanced version of OpenMPS includes improved data visualisation, gives more control of user pricing and more protection against fraud. Those partners that use the service can also get auto-alerts when orders are placed, as well as faster search capabilities, which should streamline the process. read more here