SP5200 Series. What's your plan???

We don't have anything published yet.

I'm interested in this too.

Does everyone intend to usually service these with cartridge-based or CPC plans?

Did the Aficio MP C300/C400 sell exclusively in CPC plans or did some of you offer it in cartridge-based deals?

Exclusively CPC.

we offer three plans:

* Pay as you go
* Cost per page (al inclusive)
* maintenance plan (consumables are chargable)

At least here to start with, we are treating these the way we do our other MFP's, on a CPC basis. Again, to start we are going with $.0135 with a $90/qtr minimum. Keep in mind that there is a starter toner of 6,000 shipped with the machine and the maintenance kit that it comes with is supposed to go 120K which is well over three years if they do 3,000 per month. I'm not saying that these are big points of consideration. I'm just saying that there is a little bit of a head start compared to some.

Old Glory....do you have matrix you follow for volumes and cpc costs which may or may not include base charges?

You mentioned $90/qtr min but how what is the volume band?

Wow I am very surprised that they ship with a starter cartridge in a commercial system. The Canon 1700 series comes with 15,100 high yield toner out of the box. The drum yields 116,000. Very tough box to compete against. I have sold 3 in the past 2 weeks.

I agree the Canon 1700 series is a very good machine. This will be very hard to compete with by the SP5200.

$0.0135 for an all inclusive cpc is not enough by my math even with the $90 a quarter minimum. (That is unless they don't come close to the minimum) Keep in mind that the odds of you getting full yield out of the toner cartridges are slim to none. To my knowlege Ricoh is not guaraneeing the yield on the cartridges.

I'm thinking $0.015 as a bare minimum and would prefer to see it closer to $0.02

I'm leaning towards an annual plan that does not include the consumables and discounting the consumables.

Like I said originally, it is just something to start with. Some companies start high and let experience dictate whether they can go lower. I guess our approach is to start low, get a lot more machines in the field then we would have otherwise and then adjust upward if necessary. Keep in mind that if consumables aren't included there is a realistic possibility that a percentage of your supply business will go elsewhere.

Better just give the prospect a $100 bill and walk away than to quote low and get killed on a service contract. But then again we don't increase service contracts annually like most in our industry do. We sell against that practice very successfully.