SNMP and Plot Client Win

It needs to be added through windows components. Your pc manufac should have given it to you or is on the harddrive.

On modern PCs it is almost always located on the PC.

It is asking for the SP2 CD because the files changed when SP2 was released. It might be possible to complete the update with a normal WinXP CD.

Who setup operating system? Make sure it’s not XP upgrade. We get PCs with XP PRO only … And set them up ourselves. At first customers and sales reps would supply the pc and we would always run into problems in front of the customer. Now, we’ve setup over 40 plotbase PCs in house, with no problems.

All good points. I agree that building the Plotbase Server into the machine investment is the way to go. However, Plot Client Win must be installed on client machines to print sets to the wide format system. There doesn't seem to be a way to get around having to turn on SNMP without having an OS CD. It doesn't seem to be necessary to have the original licensed OS cd for the specific computer, but it is necessary to have one for the specific OS.

When working with companies that have a good IT department, it would be helpful to have them turn this on prior to installation. However, most of the companies that I work with don't know where their original software is.

It would be nice if Ricoh had these files available via the support and downloads on the web. I won't hold my breath.

Plot Cient Win doesn't require SNMP to be installed on the client PC, SNMP only needs to be on the Plotbase server.

I've done several of these installs and never had to install SNMP on the client.

I just checked my Demo machine, Plotbase server has SNMP, the client PC (win2k pro) across the room does not have SNMP and Plot Client Win runs just fine.

Jason:

Thanks. You are absolutely correct. I should have just tried to install Plot Client Win software instead of letting the CD auto execute.