OK, I have a Mac user who insists on updating the OS every time Apple releases an update. The problem is, inevitably scan to folder stops working and scan to email is not acceptable. The end of last year I set it back up for 10.11.1 or something like that and now that they have replaced their router and updated of course it doesn't work again. I can browse to their Mac but cannot see below it. After an hour or so with the hotline, they're out of ideas.
I was wondering if anyone had any suggestions. I'm looking at this https://www.macupdate.com/app/mac/41541/smbup and didn't know if anyone had any experience with this option.
Thanks!