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I've sold a Savin C3424 and started networking it for a law firm. They want to bill clients for the copys they make on their behalf.

Smart Net Monitor for Admin works on at least 2 of their computers, but not on the key operators.

I believe this may have to do with the Windows Service Pack 2 upgrade.

It seems like MS has implemented some new firewalls. Does anyone know if there is a solution to this problem?

I can ping the machine and I can use Web Image Monitor, but cannot use SmartNet.

Thanks,
Jerry
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