Coming from selling the Savin box for 20 years and going to Canon 3 years ago we see a lot of people complaining about the scan to email function. On the savin unit you have the ability to select a sender name by touching the icon that is preset. On the canon, unless we are setting it up wrong, it shows it sent from the default address which we have seen end up being the first name we program in the system.
I have heard of people setting up a bogus gmail account for something like info@gmail.com and using that as the default but we have not found a fix that is directly linked to Canon. Can anyone share some insight as to a different way to do this or is that just how it is. Samsung has been the same way on previous models as well.