Savin SPC221SF and scan to email

gees, i'm going through the same thing right now with the same machine. I need help also!

Did anyone find a solution for this problem? I may run into this same thing soon...

This link takes you to the knowledge base. Art, can you post the documentation? Or, tell us how to get to it?

Thanks!

Question
How do I use Scan to Folder on Windows?

Answer
Documents scanned using your device can be sent over a network to a shared folder. To use Scan to Folder, follow these steps:

Note:

To send scanned documents to a shared folder on a computer, the correct user name, password, and directory must be set.


Files can be sent to folder destinations on the following operating systems:


Windows 2000 / Windows XP / Windows Server 2003 / Windows Vista


Mac OS X


Destinations must be registered via web browser.They cannot be registered from the device itself.

This answer uses a shared folder on Windows XP as an example.


Before you begin

Before you set up the computer to receive documents, check the following:

[+] Confirm the IP address of your computer

Before registering destinations, you must enter the IP address of your computer. To check the IP address of your computer, follow these steps.

On the [Start] menu, click [All Programs], then click [Accessories], and then click [Command Prompt].to start the command prompt.
Enter the command ipconfig, and then hit [Enter].

Confirm the IP address that is displayed.

For example, if the IP address of your computer were 192.168.1.5, the display would show the following.

For more information about the IP address of your computer, contact your administrator.

Close the command prompt.
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[+] Confirm the login user name and login password of your computer

Before registering destinations, you must enter the login user name and login password of your computer. To check the login user name of your computer, follow these steps. Your login password is the one you use to log in to Windows.

On the taskbar, click [Start], and then click [Control Panel].

Click [User Accounts].

Check the name for the account you are using.

For more information about the user accounts on your computer, contact your administrator.

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[+] Check the IP address of your device

The IP address of your device is printed on the configuration page.

To print a configuration page, follow these steps:

Press any menu key.

Press the [][] keys to [Reports Print], and then press the [OK] key.

Press the [][] keys to select [Configuration Page], and then press the [OK] key.

The configuration page is printed.

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[+] Test the network connection between your device and your computer

To save scanned files in a shared folder on your computer, your device and your computer must be connected correctly over the network. To confirm that your device and your computer are connected correctly over the network, follow these steps.

Note: This example uses the IP address 192.168.1.10.

On the [Start] menu, click [All Programs], then click [Accessories], and then click [Command Prompt].to start the command prompt.
Enter the command ping (IP address of your device), and then hit [Enter].

In our example, the IP address is 192.168.1.10, so we enter ping 192.168.1.10.

Note: Make sure not to forget the space between "ping" and the IP address.


If the output resembles that shown in this image, your computer and your device are connected correctly.


If the output of the ping command resembles this image, it indicates that your device and your computer are not connected correctly over the network. For details about network connections, contact your administrator.


Close the command prompt.
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[+] Create a shared folder on your computer

Note:

To create a shared folder on your computer, you must log in as a member of either the Administrator or Power User group.

This example shows the procedure for creating a shared folder on Windows XP. If you already have a shared folder prepared, skip ahead to Register a scan destination.

Right-click on the desktop, and on the menu, click [New], and then click [Folder].

Set the folder's name. Here, we will use the name folder.

Right-click on the folder, and then click [Sharing and Security].

Under [Network sharing and security] on the [Sharing] tab, select [Share this folder on the network] and [Allow network users to change my files].Next, click [OK].

Note:

The shared name can be different from the folder name. When specifying the name for Scan to Folder, use the shared name.
The shared name can be a maximum of 32 alphanumeric characters.



Note:

If this is the first time you are creating a shared folder on your computer, a window like the one shown below may be displayed. In that case, follow these steps.

Under [Network sharing and security], click [If you understand the security risks but want to share files without running the wizard, click here].

The [Enable File Sharing] window appears. Click [Just enable file sharing], and then click [OK].



The folder becomes a shared folder.

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[+] Register a scan destination

Note:

Address book data can be damaged or lost unexpectedly. We cannot take any responsibility for any incidents of data loss. Backing up the address book at regular intervals is strongly advised.


Up to 100 destinations can be recorded in the address book, including 20 Quick Dial destinations. Destinations registered as Quick Dial destinations can be selected using Quick Dial keys.


To send files to a shared folder, the correct user name, password, and directory must be set.


Start your web browser, and in the address bar of the browser, enter "http://" followed by the IP address of your device.

Click [One Touch Button] or [Scan Destination].

In the [Add New Type] list, click [Folder].

Enter the necessary information, and then click [Submit].

Enter the administrator password as well if necessary.

The necessary information is as follows.

Item Setting Explanation
One Touch Button Optional Determines whether to register destination as One Touch destination
Full name Required Scanner destination name. Displayed on screen when selecting scanner destinations. Maximum length: 16 characters.
Service Name Required Path to folder where scanned file will be stored. Composed of destination computer name or IP address, and shared folder name. Maximum length: 32 characters. Example: Computer_name_or_IP \ Share_Folder
User Name Optional User name to use when logging in to the computer. Maximum length: 32 characters.
Password Optional Password to use when logging in to the computer. Maximum length: 32 characters.
Directory Optional Directory within shared folder to upload files to. Maxim length: 64 characters.
File Format for Color/Gray Required File format to use when sending files scanned in color. Options are PDF or JPG. A PDF file can contain multiple pages, but a JPG file can not.
File Format for B/W Required File format to use when sending files scanned in black and white. Options are PDF or TIFF. Multi-page documents can be created in both formats.


Close your Web browser.
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Using Scan to Folder

[+] Scan using the control panel

I have not tried this yet, however you can go to knbowledge base and it will give more info, I could not cut and paste everything here. These is my searches:

Products
US
Ricoh
Color Multifunction
Aficio SP C220S, C221SF, C222SF

Category
How to
Scan
Scan to Folder

I know this is 3 weeks old but the reason that you can not send through Comcast e-mail server is because they are securing the server. Look in the customers e-mail settings in Outlook to get what you need. It is under Authentication and not all MFD's are capable of this.

POP Server: Requires SSL

SMTP Server: Requires POP before SMTP, port 465, and authentication of POP before SMTP or just authentication of just he name and password.

Hope this helps.