I have a weird situation at a long term customer's office.  They have 2 Savin C9120s and 1 Savin 8025.  They were all scanning to email. Now the C9120s can connect to the mail server and the memory goes back to 100% when sending email.  However, the recipient never receives the email.  Exchange, Yahoo, Gmail, no destinations are receiving the email.  All 3 systems have the same identical configuration.  They are all using Comcast mail server, exchange or alternate SMTP servers are not an option and if 1machine works, why don't they all?  I have updated Engine, System/Copy, Network Support firmware and scanner is up to date.

 

Thanks for any help!

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Update...I configured a Savin 917 in one of the locations and it works fine also.  Had another customer call with Savin C9120 with same problem.  Put the settings in a C9120 here and it worked fine.

 

We have a Comcast business account and use that mail server for all of our MFPs.  Never had a problem with it until around August 29th.  Been using this for 5+ years.

 

Does anyone know how to configure the SMTP server settings for Gmail?  I used my login information, port 465 but didn't see if/where SSL needs to be turned on.  Is it a given that 465 is SSL?

 

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