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/PRNewswire/ -- Responding directly to customers asking for an affordable A3 color printer, Ricoh Americas Corporation today unveiled the RICOH Aficio SP C730DN, which immediately becomes the A3 color printer with the lowest cost of ownership and one of the smallest footprints in the industry. It also introduces LED printing technology to Ricoh's robust line of industry-leading printers and multifunction products (MFPs) that give users from corporate environments down to the home office the tools to transform the way they work.

 

The innovative LED architecture gives the 32-ppm device a smaller size and increased reliability, as well as 1200x1200 dpi resolution without compromising speed. The RICOH Aficio SP C730DN is perfect for architectural/engineering/construction (AEC) offices that need larger documents, as well as general office settings that need an occasional A3 (11-x-17-inch) option.

 

Its 19-x-20-x-14-inch dimensions make the RICOH Aficio SP C730DN a desktop printer as opposed to the far-more-expensive console machines in the A3 class. Operation costs are also lower than competing solutions at eight cents per page versus 10-12 cents per page for competitors, according to Ricoh's analysis.1

 

"We're serving the many customers who require A3 printing ability but don't want to pay for a high-speed, high-volume device or a wide range of finishing options," said Jason Dizzine, Vice President, Technology Marketing, Ricoh Americas Corporation. "Until now, they haven't had a solution. This device fills that hole in the market, and we're looking forward to helping many delighted, productive customers."

 

Sustainability advances In addition to new levels of compactness and affordability, the SP C730DN introduces innovative energy-saving features. An Eco-Night Sensor executes a "hard shutdown" of the device when the office lights are turned down, and restarts the printer automatically when the lights come back on. Other printers simply go to sleep, using more energy than a hard shutdown, and lack any way to restart. Customers can achieve the same end with a new timer that automatically shuts the printer down on nights and weekends and restarts it on workday mornings. The timer can be set to any schedule.

 

The RICOH Aficio SP C730DN can serve as a standalone workgroup printer or an information portal in a Business Information Solutions application. It supports the RICOH @Remote fleet management service and includes elements from Ricoh's next-generation intelligent MFP platform, including a tilting 4-line control panel, mobile printing capability and advanced security options. These options include password access, encryption of stored data, locked/hold/stored print and a DataOverwriteSecurity System to automatically destroy latent images on the hard drive. The RICOH Aficio SP C730DN is compatible with Ricoh partner software for cost control and card authentication.

 

Available today, the RICOH Aficio SP C730DN has an MSRP of $2,499. For details on Ricoh's full line of products, services and solutions, please visit www.ricoh-usa.com.

 

About Ricoh Ricoh is a global technology company specializing in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2013, Ricoh Group had worldwide sales of 1,924 billion yen (approx. 20 billion USD).

 

The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized industrial products. It is known for the quality of its technology, the exceptional standard of its customer service and sustainability initiatives.

 

Under its corporate tagline, imagine. change.,Ricoh helps companies transform the way they work and harness the collective imagination of their employees.

 

For further information, please visit www.ricoh.com/about/.

© 2013 Ricoh Americas Corporation. All rights reserved. All referenced product names are the trademarks of their respective companies.

 

Contact:

John Greco Ricoh Americas Corporation (973) 882-2023  john.greco@ricoh-usa.com

 

Jill Searl Brodeur Partners (603) 559-5824 jsearl@brodeur.com

1 Cost-per-page based on manufacturer list prices for consumables as of May 2013. Cost-per-page excludes maintenance or service costs. Models used for comparison included: Xerox 7100DN, HP CP5525dn, Oki C830dn, and Lexmark C925de.

 

SOURCE  Ricoh Americas Corporation

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Finally got a response from Ricoh regarding the SP C730DN:

 

The product has been suspended.  There were reports of poor image quality and failure of the PCUs to reach published yield in other regions so RCL decided to suspend shipments. There is a fix planned but we were not happy with the schedule.  We want to minimize the disruption to our end-users and to our business.

We have been working with Service, Supply Chain and Finance to manage the issue.

Service is contacting Dealers who purchased the unit and will offer a full refund for any unboxed units that are returned to Ricoh.

Existing Customers will be given the option to exchange the unit for the SP C830DN at no additional cost. Customers who choose to keep the SP C730DN may do so and will be able to purchase the PCUs at a reduced price.

Dealers with open customer orders can switch their Ricoh order to an SP C830DN at no additional charge to the customer. The Dealer will get a refund for the difference in price between the SP C730DN and the SP C830DN.

I think that covers all the scenarios but if you think of anything, please let me know.

We are sorry for the inconvenience to our customers.

Regards,

Ije Rodgers
Sr. Product Manager

RICOH AMERICAS CORPORATION
5 Dedrick Place
West Caldwell, NJ 07006
Phone: 973.808.7609
Cell: 973.885.4111
E-mail : ije.rodgers@ricoh-usa.com        



Originally Posted by Art Post:

WOW, that's terrible, I don;t think I can ever remember them pulling a product from the market before!

Me either and its not like you and I don't go back aways...think of all the products that maybe should have been pulled like the 1224C and what was that interchangeable color machine from about 25 years ago...was it the 460?

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