Sorry Art, I guess I was a little vague in my explanation. I actually scanned the test sheet into my PC with our 3800cmf at 300dpi then just sent it as a print job to the Samsung. So far we haven't been given a price on the memory upgrade. Still waiting for it. We're gonna let Muratec figure it out on their time and money first before we go buying a bunch of memory boards to correct this problem. I'm sure Al at Muratec will get back to me soon on this one. He's usually really good at responding to things like this.
There's going to be some really cool new stuff from Big R!! Stay tuned.........
do you mean these?
A4 Colour MFD’s
SP C220S – Copy, Print, Scan
16ppm Colour and BW, Network ready, GD1 driver
SP C221SF – Copy, Print, Scan, Fax
20ppm Colour and BW, Network ready, GDI driver, Duplex
Scan to email/Folder/FTP
SP C222SF – Copy, Print, Scan, Fax
20ppm Colour and BW, Network ready, PCL/ PS3 drivers, Duplex
Scan to email/Folder/FTP
A4 Colour MFD’s
SP C220S – Copy, Print, Scan
16ppm Colour and BW, Network ready, GD1 driver
SP C221SF – Copy, Print, Scan, Fax
20ppm Colour and BW, Network ready, GDI driver, Duplex
Scan to email/Folder/FTP
SP C222SF – Copy, Print, Scan, Fax
20ppm Colour and BW, Network ready, PCL/ PS3 drivers, Duplex
Scan to email/Folder/FTP
GX 3000SF and GX3050SFN
A4 MFD ( Copy, Print, Scan and Fax )
29 ppm Colour and BW
RPCS driver
PCL driver (GX3050SFN)
Duplex standard
Network ready ( GX3050SFN )
Twain Scanning
Scan to email and folder ( network required )
Internet Fax
or these gel jet mfds the prices look way to cheap (well for a dim engineer they do)
A4 MFD ( Copy, Print, Scan and Fax )
29 ppm Colour and BW
RPCS driver
PCL driver (GX3050SFN)
Duplex standard
Network ready ( GX3050SFN )
Twain Scanning
Scan to email and folder ( network required )
Internet Fax
or these gel jet mfds the prices look way to cheap (well for a dim engineer they do)
no, not these, actually I promised not to divulge what is coming down the road, but these products will help!
I'd like to bump this discussion again. Now that some of you have had the Samsung product out in the field for almost a year, how is the product holding up? Any service issues? How has your manufacturer been at supporting you?
We had the Samsung and then moved to Muractec, support is fantastic from Muratec. We also registered with Sammy for a service center for there systems. Wehave been getting service calls on small printers, however its a new account and a contact that we did not have before!
We have about 12 of the 45ppm devices in the field, all are working well and we are averaging one call for 30,000 pages! Most are user op since they are printer based MFP.
Sammy has introduced a 55ppm, Muractec is suppose to take this on and then bump the MSRP like they did on the 45ppm device. Read the other day that Sammy is going to attack the A4 marketplace and plan to introduce a 75ppm, 95 ppm and 110ppm device in the next 12 months!
Now is the time to add Muractec as another line, it doesn't seem like Ricoh, Canon, KonicaMinolta or Fuji Xerox are interested in this market, there were some rumors that Ricoh may enter and Toshiba, however nothing yet.
I average a couple of these systems a month and average GP is good. This is the only way to compete against direct branches when the average monthly volume is aroung 10K per month or less and they do not need 11x17! Hope this helps
We have about 12 of the 45ppm devices in the field, all are working well and we are averaging one call for 30,000 pages! Most are user op since they are printer based MFP.
Sammy has introduced a 55ppm, Muractec is suppose to take this on and then bump the MSRP like they did on the 45ppm device. Read the other day that Sammy is going to attack the A4 marketplace and plan to introduce a 75ppm, 95 ppm and 110ppm device in the next 12 months!
Now is the time to add Muractec as another line, it doesn't seem like Ricoh, Canon, KonicaMinolta or Fuji Xerox are interested in this market, there were some rumors that Ricoh may enter and Toshiba, however nothing yet.
I average a couple of these systems a month and average GP is good. This is the only way to compete against direct branches when the average monthly volume is aroung 10K per month or less and they do not need 11x17! Hope this helps
Appreciate your insight; thanks!
We just brought in a MFX-4550 for evaluation. I printed off all the comments on this page and gave them to my service manager, and he thanks you for all the good insight. We have a tip to share back, and Ryan and Art will be glad to hear this. That annoying "confirm page size" screen that you get every time you open a paper drawer? You can turn it off. Go into the Machine Set-up/Admin Set-up screens, and poke around and you'll find it. We'll let you know how the rest of the evaluation goes.
Does the Sammy 6345 have a feature like tihe Ricoh/Savin DOcument Server where you can store documents for walk up access?
If I understand right the Sammys are relabeled as Muratec, do you guys see a benefit for being a Muratec dealer vs. Samsung dealer (maybe see less Muratec in Staples)?
If I understand right the Sammys are relabeled as Muratec, do you guys see a benefit for being a Muratec dealer vs. Samsung dealer (maybe see less Muratec in Staples)?
YES!! Muractec list for the 6345N is $2,000 higher than Sammy, and the Accessories also have a generous MU, plus the support from Muractec is so much better than Samsung. I;m sure Muractec will take on the 55ppm device.
quote:If I understand right the Sammys are relabeled as Muratec, do you guys see a benefit for being a Muratec dealer vs. Samsung dealer
Muratec sent us evaluation equipment, and it came in a Samsung box. They were pretty upfront about relabeling Samsung.
Art, you wrote that you've been getting service calls on small printers once you registered as a Samsung service center. Can you share any more about that?
We also got set up with Sammy as a service center for thier laser printers. here you can have the best of both worlds.
A: there are alot of samsung printers out there.
B: You can get the support on the 4550N from Muractec
A: there are alot of samsung printers out there.
B: You can get the support on the 4550N from Muractec